{"id":231079,"date":"2024-07-29T09:10:15","date_gmt":"2024-07-29T07:10:15","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/barindirilan-ivr-nasil-calisir-ve-isletmeniz-icin-ne-yapabilir\/"},"modified":"2024-08-12T12:30:25","modified_gmt":"2024-08-12T10:30:25","slug":"barindirilan-ivr-nasil-calisir-ve-isletmeniz-icin-ne-yapabilir","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/tr\/blog\/barindirilan-ivr-nasil-calisir-ve-isletmeniz-icin-ne-yapabilir\/","title":{"rendered":"Bar\u0131nd\u0131r\u0131lan IVR: Nas\u0131l \u00c7al\u0131\u015f\u0131r ve \u0130\u015fletmeniz \u0130\u00e7in Ne Yapabilir?"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-black-color has-text-color\">Bar\u0131nd\u0131r\u0131lan IVR: Nedir, Nas\u0131l \u00c7al\u0131\u015f\u0131r ve Size Nas\u0131l Yard\u0131mc\u0131 Olabilir?<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\" style=\"border-radius:3px\">\u0130LET\u0130\u015e\u0130M SATI\u015e<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-ghost\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\" style=\"border-radius:3px\">\u00dcCRETS\u0130Z DENEY\u0130N<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-1-1024x576.png\" alt=\"\" class=\"wp-image-205856\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-1-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-1-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-1-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-1-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-1-2048x1152.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-1-1920x1080.png 1920w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-1-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-1-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-1-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-1-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-1-88x50.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\"><a href=\"https:\/\/go.emplifi.io\/rs\/284-ENW-442\/images\/Emplifi_Report_Consumer_Expectations_US_UK_EN.pdf\" target=\"_blank\" rel=\"noopener\">M\u00fc\u015fterilerin %35<\/a> &#8216;inin self-servis m\u00fc\u015fteri hizmetleri se\u00e7ene\u011fini tercih etti\u011fi d\u00fc\u015f\u00fcn\u00fcld\u00fc\u011f\u00fcnde, bar\u0131nd\u0131r\u0131lan IVR hizmetleri i\u015fletmeniz i\u00e7in hayati \u00f6nem ta\u015f\u0131maktad\u0131r.\nDo\u011fru IVR bar\u0131nd\u0131rma, m\u00fc\u015fterilerinizin kendilerine yard\u0131m etmelerine yard\u0131mc\u0131 olacakt\u0131r. <\/p>\n\n\n\n<p>Kendinize sorun: M\u00fc\u015fterilerinizi ileti\u015fime ge\u00e7tikleri andan itibaren etkilemek mi istiyorsunuz?\nM\u00fc\u015fterileri do\u011frudan ihtiya\u00e7 duyduklar\u0131 cevaplara y\u00f6nlendiren \u015f\u0131k, sofistike, ki\u015fiselle\u015ftirilmi\u015f bir ileti\u015fim sistemi ister misiniz?\nBar\u0131nd\u0131r\u0131lan IVR size tam olarak bunu sa\u011flayabilir.    <\/p>\n\n\n\n<p>Bar\u0131nd\u0131r\u0131lan IVR&#8217;\u0131n ne oldu\u011funa, nas\u0131l \u00e7al\u0131\u015ft\u0131\u011f\u0131na ve i\u015fletmenize nas\u0131l fayda sa\u011flayabilece\u011fine bir g\u00f6z atal\u0131m.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Anahtar \u00c7\u0131kar\u0131mlar:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IVR, m\u00fc\u015fterileri \u0130nteraktif Sesli Yan\u0131t men\u00fcleri arac\u0131l\u0131\u011f\u0131yla ihtiya\u00e7 duyduklar\u0131 yan\u0131tlara veya ki\u015filere y\u00f6nlendiren sezgisel bir ileti\u015fim sistemidir.<\/li>\n\n\n\n<li>Bar\u0131nd\u0131r\u0131lan IVR, ortalama \u00e7a\u011fr\u0131 s\u00fcresini %40&#8217;a kadar azaltarak personel ve m\u00fc\u015fteri memnuniyetini art\u0131rmak da dahil olmak \u00fczere i\u015fletmelere bir\u00e7ok fayda sa\u011flar.<\/li>\n\n\n\n<li>CloudTalk, b\u00fct\u00e7enize uygun sezgisel ve ak\u0131ll\u0131 bir bulut IVR \u00e7\u00f6z\u00fcm\u00fc sa\u011flayabilir.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#000\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">\u0130\u015fletmenizin benzersiz ihtiya\u00e7lar\u0131n\u0131 kar\u015f\u0131lamak i\u00e7in en uygun sa\u011flay\u0131c\u0131y\u0131 bulun.<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"205\" height=\"300\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/BookHow-to-choose-205x300.png\" alt=\"\" class=\"wp-image-207377\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/BookHow-to-choose-205x300.png 205w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/BookHow-to-choose-700x1024.png 700w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/BookHow-to-choose-768x1124.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/BookHow-to-choose-1050x1536.png 1050w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/BookHow-to-choose-738x1080.png 738w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/BookHow-to-choose-507x742.png 507w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/BookHow-to-choose-292x428.png 292w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/BookHow-to-choose-290x424.png 290w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/BookHow-to-choose-77x113.png 77w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/BookHow-to-choose-60x88.png 60w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/BookHow-to-choose.png 1070w\" sizes=\"auto, (max-width: 205px) 100vw, 205px\" \/><\/figure><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/how-to-choose-a-voip-package-ebook\/\">\u00dccretsiz okuyun<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Bar\u0131nd\u0131r\u0131lan IVR Nedir?<\/h2>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/interaktif-sesli-yanit\/\">\u0130nteraktif Sesli Yan\u0131t (IVR)<\/a>, telefonla arayanlar\u0131 do\u011fru yere y\u00f6nlendirmenin etkili bir yoludur.\nIVR&#8217;\u0131 kullanmak i\u00e7in m\u00fc\u015fteri sistemle &#8220;konu\u015fur&#8221; ve sistem onlar\u0131 uygun \u015fekilde y\u00f6nlendirir.\nEn iyi haliyle h\u0131zl\u0131, etkili, ki\u015fiselle\u015ftirilmi\u015f ve sezgiseldir.  <\/p>\n\n\n\n<p>Bar\u0131nd\u0131r\u0131lan bir etkile\u015fimli sesli yan\u0131t sistemi bulutta bulunur ve bu nedenle bulut tabanl\u0131 IVR olarak da bilinir.\nBar\u0131nd\u0131r\u0131lan bir sistem kullanman\u0131n \u00e7e\u015fitli faydalar\u0131 vard\u0131r.\n\u00d6rne\u011fin, bar\u0131nd\u0131r\u0131lan IVR fiyatland\u0131rmas\u0131 genellikle daha uygun maliyetlidir ve bar\u0131nd\u0131r\u0131lan IVR \u00e7\u00f6z\u00fcmleri daha h\u0131zl\u0131 ve daha kolay kurulum s\u00fcrelerine ve daha fazla \u00f6l\u00e7eklenebilirli\u011fe sahiptir.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Bar\u0131nd\u0131r\u0131lan IVR Nas\u0131l \u00c7al\u0131\u015f\u0131r?<\/h2>\n\n\n\n<p>IVR, men\u00fc sistemleri arac\u0131l\u0131\u011f\u0131yla \u00e7al\u0131\u015f\u0131r.\nBir m\u00fc\u015fteri arad\u0131\u011f\u0131nda, kar\u015f\u0131lanacak ve kendisine bir dizi se\u00e7enek sunulacakt\u0131r.\nYan\u0131tlar\u0131na g\u00f6re, IVR sistemi onlar\u0131 h\u0131zl\u0131 bir \u015fekilde men\u00fc ak\u0131\u015flar\u0131ndan ge\u00e7irecek ve do\u011fru ki\u015fiye y\u00f6nlendirecektir.    <\/p>\n\n\n\n<p>Bunu triyaj\u0131n ileti\u015fim merkezi versiyonu gibi d\u00fc\u015f\u00fcn\u00fcn.\nSistem, her m\u00fc\u015fterinin ihtiya\u00e7lar\u0131n\u0131 h\u0131zl\u0131 bir \u015fekilde tan\u0131mlar ve onlar\u0131 ki\u015fiselle\u015ftirilmi\u015f, sezgisel bir \u015fekilde do\u011fru yere y\u00f6nlendirir. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"362\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/IVR-System-1024x362.png\" alt=\"\" class=\"wp-image-207390\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/IVR-System-1024x362.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/IVR-System-300x106.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/IVR-System-768x271.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/IVR-System-1536x542.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/IVR-System-2048x723.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/IVR-System-1920x678.png 1920w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/IVR-System-1320x466.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/IVR-System-760x268.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/IVR-System-424x150.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/IVR-System-200x71.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/IVR-System-88x31.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><em>Kaynak: https:\/\/getvoip.com<\/em><\/figcaption><\/figure>\n\n\n\n<p><em>Bar\u0131nd\u0131r\u0131lan<\/em> IVR sistemlerini farkl\u0131 k\u0131lan nedir?  <\/p>\n\n\n\n<p>Bar\u0131nd\u0131r\u0131lan bir IVR sistemi, \u00fc\u00e7\u00fcnc\u00fc taraf bar\u0131nd\u0131r\u0131lan bir IVR sa\u011flay\u0131c\u0131s\u0131 taraf\u0131ndan tesis d\u0131\u015f\u0131nda bar\u0131nd\u0131r\u0131l\u0131r.\nBar\u0131nd\u0131r\u0131lan IVR genellikle SaaS (Hizmet Olarak Yaz\u0131l\u0131m) temelinde \u00e7al\u0131\u015f\u0131r.\nM\u00fc\u015fteriler ayl\u0131k bir abonelik \u00f6der ve bulutta bar\u0131nd\u0131r\u0131lan IVR yaz\u0131l\u0131m\u0131na eri\u015fim elde eder.    <\/p>\n\n\n\n<p>Do\u011fru \u00e7\u00f6z\u00fcmlerle, bar\u0131nd\u0131r\u0131lan IVR kullan\u0131c\u0131lar\u0131 <a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-akisi-tasarimcisi\/\">\u00e7a\u011fr\u0131 ak\u0131\u015flar\u0131n\u0131 tasarlayabilir<\/a> ve yaz\u0131l\u0131m\u0131 kendi ihtiya\u00e7lar\u0131na g\u00f6re \u00f6zelle\u015ftirebilirler.\nBu arada, donan\u0131m maliyetleri veya depolama konusunda endi\u015felenmeleri gerekmez ve g\u00fcvenli\u011fi s\u0131k\u0131 ve yaz\u0131l\u0131m\u0131 g\u00fcncel tutmak i\u00e7in ev sahibi \u015firkete g\u00fcvenebilirler. <br\/><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Bar\u0131nd\u0131r\u0131lan IVR&#8217;\u0131n Faydalar\u0131 Nelerdir?<\/h2>\n\n\n\n<p>\u00d6l\u00e7eklenebilirlikten birinci s\u0131n\u0131f g\u00fcvenli\u011fe ve ki\u015fiselle\u015ftirilmi\u015f m\u00fc\u015fteri yolculuklar\u0131na kadar, bar\u0131nd\u0131r\u0131lan bir IVR sisteminin bir\u00e7ok faydas\u0131 vard\u0131r:  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ticari Operasyonlar \u0130\u00e7in<\/h3>\n\n\n\n<p>Esneklik, herhangi bir i\u015f operasyonundaki en \u00f6nemli fakt\u00f6rlerden biridir.\nEsnek \u00e7\u00f6z\u00fcmlere g\u00fcvenebilirseniz sorunlar \u00e7ok daha h\u0131zl\u0131 ve \u00e7ok daha etkili bir \u015fekilde \u00e7\u00f6z\u00fcl\u00fcr. <\/p>\n\n\n\n<p>PlanRadar, CloudTalk&#8217;\u0131n esnekli\u011finin i\u015fletmeler i\u00e7in ne kadar iyi oldu\u011funu <a href=\"https:\/\/test-staging.cloudtalk.io\/planradar-customer-story\/\">vurguluyor<\/a>:  <\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-table\"><table><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><br\/><em>&#8220;Yeni numaralara ihtiyac\u0131m\u0131z oldu\u011funda, arayan kimli\u011fini do\u011frulad\u0131\u011f\u0131m\u0131zda veya numara ta\u015f\u0131may\u0131 ayarlad\u0131\u011f\u0131m\u0131zda, bunu inan\u0131lmaz derecede kolay ve verimli hale getirdiler. Kolayla\u015ft\u0131r\u0131lm\u0131\u015f s\u00fcre\u00e7leri ve h\u0131zl\u0131 yan\u0131t s\u00fcreleri bize \u00e7ok fazla zaman ve kaynak kazand\u0131rd\u0131.&#8221;<\/em><br\/><br\/><strong>Ibrahim Imam &#8211; Kurucu Ortak, Grup E\u015f CEO&#8217;su, PlanRadar MENA ve APAC CEO&#8217;su<\/strong><br\/><br\/><\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Acenteleriniz veya Personeliniz \u0130\u00e7in<\/h3>\n\n\n\n<p>Bar\u0131nd\u0131r\u0131lan bir IVR hizmeti, temsilcilerinizin veya personelinizin \u00fczerindeki bask\u0131y\u0131 b\u00fcy\u00fck \u00f6l\u00e7\u00fcde azaltabilir.\nIVR&#8217;lar m\u00fc\u015fterileri do\u011frudan olmalar\u0131 gereken yere y\u00f6nlendirerek m\u00fc\u015fteri hayal k\u0131r\u0131kl\u0131\u011f\u0131n\u0131 en aza indirir ve personelin zaman\u0131n\u0131n bo\u015fa harcanmamas\u0131n\u0131 sa\u011flar.   <\/p>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/hosted-call-center-solution\/\">Bar\u0131nd\u0131r\u0131lan<\/a> bir <a href=\"https:\/\/test-staging.cloudtalk.io\/hosted-call-center-solution\/\">\u00e7a\u011fr\u0131 merkezi \u00e7\u00f6z\u00fcm\u00fc<\/a> bir\u00e7ok s\u00fcreci otomatikle\u015ftirmenize de yard\u0131mc\u0131 olabilir.\nBu da yine zaman kazand\u0131r\u0131r ve temsilcilerinizi en iyi olduklar\u0131 i\u015fi yapmalar\u0131 i\u00e7in serbest b\u0131rak\u0131r. <\/p>\n\n\n\n<p>Ayr\u0131ca, bar\u0131nd\u0131r\u0131lan bir \u00e7\u00f6z\u00fcm\u00fc tercih etti\u011finizde, personelinizin sisteminizi g\u00fcncelleme veya d\u00fczeltme konusunda endi\u015felenmesine gerek kalmaz.\nEv sahibi \u015firket t\u00fcm bunlar\u0131 sizin i\u00e7in halleder. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">M\u00fc\u015fterileriniz \u0130\u00e7in<\/h3>\n\n\n\n<p>Bar\u0131nd\u0131r\u0131lan bir IVR sisteminin en b\u00fcy\u00fck faydalar\u0131 m\u00fc\u015fterileriniz i\u00e7indir.  <\/p>\n\n\n\n<p>Bar\u0131nd\u0131r\u0131lan bir IVR sistemi ile m\u00fc\u015fteriler ihtiya\u00e7 duyduklar\u0131 ki\u015fiye veya hizmete h\u0131zl\u0131 bir \u015fekilde ula\u015fabilir.\nH\u0131zl\u0131 m\u00fc\u015fteri deste\u011fi her zaman CX i\u00e7in bir kazan\u00e7t\u0131r.   <\/p>\n\n\n\n<p>CloudTalk gibi bar\u0131nd\u0131r\u0131lan bir IVR sistemi, m\u00fc\u015fterilerin zihnini rahatlatacak kadar g\u00fcvenli, sorunsuz bir m\u00fc\u015fteri deneyimi i\u00e7in yeterince sezgisel ve her bir m\u00fc\u015fteriyle t\u00fcm \u00f6nemli insan ba\u011flant\u0131s\u0131n\u0131 s\u00fcrd\u00fcrecek kadar ki\u015fiselle\u015ftirilmi\u015ftir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0130\u015fletmenizin Neden Bar\u0131nd\u0131r\u0131lan IVR&#8217;a \u0130htiyac\u0131 Var?<\/h2>\n\n\n\n<p>\u0130\u015fletmeniz neden bar\u0131nd\u0131r\u0131lan IVR&#8217;a ihtiya\u00e7 duyabilir?\nKendinize a\u015fa\u011f\u0131daki sorular\u0131 sorun: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u00fc\u015fterilerinizin \u00e7e\u015fitli ihtiya\u00e7lar\u0131, sorular\u0131 ve sorunlar\u0131 var m\u0131?<\/li>\n\n\n\n<li>Uzaktan \u00e7al\u0131\u015fan (veya \u00e7al\u0131\u015fmak isteyen) personeliniz var m\u0131?<\/li>\n\n\n\n<li>Donan\u0131m maliyetleri ile m\u00fccadele ediyor musunuz?<\/li>\n\n\n\n<li>Mevcut sisteminizin bak\u0131m\u0131 maliyetli ve\/veya zaman al\u0131c\u0131 m\u0131?<\/li>\n\n\n\n<li>M\u00fc\u015fterileriniz daha h\u0131zl\u0131, daha sezgisel bir ileti\u015fim sisteminden memnun olur mu?<\/li>\n<\/ul>\n\n\n\n<p>E\u011fer \u00f6yleyse, bar\u0131nd\u0131r\u0131lan IVR kesinlikle sizin i\u00e7in.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">IVR Men\u00fclerini ve \u00c7a\u011fr\u0131 Ak\u0131\u015flar\u0131n\u0131 S\u0131kl\u0131kla Uyarlaman\u0131z Gerekir<\/h3>\n\n\n\n<p>Peki ya i\u015finiz \u00e7ok dinamikse ve m\u00fc\u015fterilerle ileti\u015fim kurma nedenleriniz s\u0131k s\u0131k de\u011fi\u015fiyorsa?\nIVR men\u00fclerini ve \u00e7a\u011fr\u0131 ak\u0131\u015flar\u0131n\u0131 s\u00fcrekli de\u011fi\u015ftirmek zahmetli olmaz m\u0131? <\/p>\n\n\n\n<p>Hay\u0131r.\nCloudTalk, sistemin neredeyse her y\u00f6n\u00fcn\u00fc ihtiya\u00e7lar\u0131n\u0131za uyacak \u015fekilde de\u011fi\u015ftirmeyi ve \u00f6zelle\u015ftirmeyi \u00e7ok kolayla\u015ft\u0131r\u0131r.\nBu esneklik, dinamik i\u015fletmeler i\u00e7in bir avantajd\u0131r, \u00e7\u00fcnk\u00fc gerekti\u011finde m\u00fc\u015fteri ileti\u015fim yolculuklar\u0131n\u0131 \u00e7ok h\u0131zl\u0131 bir \u015fekilde de\u011fi\u015ftirmelerini sa\u011flar.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Uzaktan \u00c7al\u0131\u015fmak \u0130steyen Temsilcileriniz veya Personeliniz Var<\/h3>\n\n\n\n<p>K\u0131sa s\u00fcre \u00f6nce yay\u0131nlanan <a href=\"https:\/\/buffer.com\/state-of-remote-work\/2023\" target=\"_blank\" rel=\"noopener\">Uzaktan \u00c7al\u0131\u015fma Durumu Raporu<\/a>&#8216;na g\u00f6re, ankete kat\u0131lanlar\u0131n %98&#8217;i en az\u0131ndan baz\u0131 zamanlarda uzaktan \u00e7al\u0131\u015fmak istediklerini belirtmi\u015ftir.\nDolay\u0131s\u0131yla, uzaktan veya hibrit \u00e7al\u0131\u015fma se\u00e7enekleri sunabilen i\u015fletmeler, i\u015fe al\u0131m s\u00f6z konusu oldu\u011funda b\u00fcy\u00fck bir avantaja sahip. <\/p>\n\n\n\n<p>Tek bir \u00e7al\u0131\u015fma yerine ba\u011fl\u0131 olmad\u0131\u011f\u0131ndan, bar\u0131nd\u0131r\u0131lan IVR personelinizin <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/simple-ideas-on-how-to-build-a-healthy-and-strong-remote-work-culture\/\">uzaktan<\/a> \u00e7al\u0131\u015fmas\u0131na olanak tan\u0131r, bu da <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/simple-ideas-on-how-to-build-a-healthy-and-strong-remote-work-culture\/\">uzaktan \u00e7al\u0131\u015fma k\u00fclt\u00fcr\u00fcn\u00fcn<\/a> kal\u0131c\u0131 olaca\u011f\u0131 a\u00e7\u0131k oldu\u011fundan hayati \u00f6nem ta\u015f\u0131r.  <\/p>\n\n\n\n<p>Personel, bar\u0131nd\u0131r\u0131lan interaktif sesli yan\u0131t yaz\u0131l\u0131m\u0131n\u0131za veya onun bir par\u00e7as\u0131 olarak gelen arama \u00e7\u00f6z\u00fcm\u00fcne eri\u015febildi\u011fi s\u00fcrece, istedikleri yerden \u00e7al\u0131\u015fabilirler.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Donan\u0131m Kurulum ve Bak\u0131m Maliyetleriniz \u00c7ok Y\u00fcksek<\/h3>\n\n\n\n<p>Telefon ve \u00e7a\u011fr\u0131 merkezi donan\u0131m\u0131 \u00e7ok pahal\u0131 olabilir ve bak\u0131m maliyetleri yorucu olabilir.\nBuna kar\u015f\u0131l\u0131k, <a href=\"https:\/\/test-staging.cloudtalk.io\/ivr-phone-system-price\/\">IVR telefon sistemi fiyatlar\u0131<\/a> genellikle daha uygun maliyetlidir ve anla\u015f\u0131lmas\u0131 kolayd\u0131r.   <\/p>\n\n\n\n<p>SaaS modeli, i\u015fletmenizin sadece bir abonelik i\u00e7in \u00f6deme yapt\u0131\u011f\u0131 anlam\u0131na gelir.\nAna donan\u0131m ve bak\u0131m, \u00fc\u00e7\u00fcnc\u00fc taraf bar\u0131nd\u0131r\u0131lan IVR sa\u011flay\u0131c\u0131s\u0131 taraf\u0131ndan halledilir.\nBu size zaman ve para tasarrufu sa\u011flar.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Bar\u0131nd\u0131r\u0131lan IVR ile \u00dcst D\u00fczey Destek Sa\u011flay\u0131n<\/h2>\n\n\n\n<p>CloudTalk&#8217;ta bulunan gibi bar\u0131nd\u0131r\u0131lan bir IVR \u00e7\u00f6z\u00fcm\u00fc, m\u00fc\u015fteri memnuniyeti oran\u0131n\u0131z\u0131 art\u0131rabilir.\nAyr\u0131ca i\u015fletmeniz i\u00e7in ba\u015fka faydalar\u0131 da vard\u0131r.   <\/p>\n\n\n\n<p>Operasyonlar\u0131 kolayla\u015ft\u0131rmaktan personelinizin \u00f6nemli i\u015flere odaklanmas\u0131n\u0131 sa\u011flamaya kadar, bar\u0131nd\u0131r\u0131lan IVR ger\u00e7ekten de i\u015finizin hemen her alan\u0131nda harikalar yaratabilir. <br\/> Sizin i\u00e7in neler yapabilece\u011fimizi \u00f6\u011frenmek i\u00e7in<a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">bug\u00fcn CloudTalk ile ileti\u015fime<\/a> ge\u00e7in.<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>M\u00fc\u015fterilerin %35 &#8216;inin self-servis m\u00fc\u015fteri hizmetleri se\u00e7ene\u011fini tercih etti\u011fi d\u00fc\u015f\u00fcn\u00fcld\u00fc\u011f\u00fcnde, bar\u0131nd\u0131r\u0131lan IVR hizmetleri i\u015fletmeniz i\u00e7in hayati \u00f6nem ta\u015f\u0131maktad\u0131r. Do\u011fru IVR&#8230;<\/p>\n","protected":false},"author":131,"featured_media":205855,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-231079","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/posts\/231079","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/users\/131"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/comments?post=231079"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/posts\/231079\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/media\/205855"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/media?parent=231079"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/categories?post=231079"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/tags?post=231079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}