{"id":312423,"date":"2026-01-09T18:22:02","date_gmt":"2026-01-09T16:22:02","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/cagri-merkezi-araclari\/cagri-transferi-turleri-faydalari-ve-nasil-yapilir\/"},"modified":"2026-01-09T18:28:46","modified_gmt":"2026-01-09T16:28:46","slug":"cagri-transferi-turleri-faydalari-ve-nasil-yapilir","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-merkezi-araclari\/cagri-transferi-turleri-faydalari-ve-nasil-yapilir\/","title":{"rendered":"\u00c7a\u011fr\u0131 Transferi: T\u00fcrleri, Faydalar\u0131 ve Nas\u0131l Yap\u0131l\u0131r"},"content":{"rendered":"\n<div class=\"wp-block-group hero-section split-image-03\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h1 class=\"wp-block-heading\"><br\/>\u00c7a\u011fr\u0131 Aktarma ile \u0130lk \u00c7a\u011fr\u0131 \u00c7\u00f6z\u00fcm\u00fcn\u00fc Y\u00fckseltin<\/h1>\n\n\n\n<p>\u00c7a\u011fr\u0131 y\u00f6nlendirme ile m\u00fc\u015fteri memnuniyetini art\u0131r\u0131n, m\u00fc\u015fterileri sadece birka\u00e7 t\u0131klama ile en uygun temsilciye y\u00f6nlendirin. H\u0131zl\u0131 destek sunun ve sorunlar\u0131n ilk seferde do\u011fru \u015fekilde \u00e7\u00f6z\u00fclmesini sa\u011flay\u0131n. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\">\u00dccretsiz Deneyin<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"937\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Call-transfers-1024x937.png\" alt=\"\" class=\"wp-image-294044\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Call-transfers-1024x937.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Call-transfers-300x275.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Call-transfers-768x703.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Call-transfers-1180x1080.png 1180w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Call-transfers-811x742.png 811w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Call-transfers-468x428.png 468w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Call-transfers-424x388.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Call-transfers-123x113.png 123w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Call-transfers-88x81.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Call-transfers.png 1224w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Sorgular\u0131 Verimli Bir \u015eekilde \u00c7\u00f6z\u00fcn<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-phoneIncoming01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.9996 4V9M14.9996 9L19.9996 9M14.9996 9L20.9996 3M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">S\u0131cak Transferler Al\u0131n<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Bir \u00e7a\u011fr\u0131y\u0131 aktarmadan \u00f6nce \u00f6nemli m\u00fc\u015fteri ayr\u0131nt\u0131lar\u0131n\u0131 iletin. M\u00fc\u015fterilerin kendilerini tekrar etmelerine gerek yok; sadece ki\u015fisel ve zahmetsiz hissettiren sorunsuz, kesintisiz g\u00f6r\u00fc\u015fmeler. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-settings03 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M15.0505 9H5.5C4.11929 9 3 7.88071 3 6.5C3 5.11929 4.11929 4 5.5 4H15.0505M8.94949 20H18.5C19.8807 20 21 18.8807 21 17.5C21 16.1193 19.8807 15 18.5 15H8.94949M3 17.5C3 19.433 4.567 21 6.5 21C8.433 21 10 19.433 10 17.5C10 15.567 8.433 14 6.5 14C4.567 14 3 15.567 3 17.5ZM21 6.5C21 8.433 19.433 10 17.5 10C15.567 10 14 8.433 14 6.5C14 4.567 15.567 3 17.5 3C19.433 3 21 4.567 21 6.5Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Uzant\u0131lar\u0131 Atama<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Dahili dahili <a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/telefon-uzantilari-kilavuzu-kurulum-ve-arama-basitlestirildi\/\">hatlar<\/a> arac\u0131l\u0131\u011f\u0131yla belirli departmanlara veya temsilcilere h\u0131zla ba\u011flan\u0131n. M\u00fc\u015fteri sorular\u0131n\u0131 ele alacak do\u011fru ki\u015fiyi bulun, zamandan tasarruf edin ve verimlili\u011fi art\u0131r\u0131n. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-zapFast type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">\u00c7a\u011fr\u0131lar\u0131 Kolayca Y\u00f6nlendirin<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Ekibiniz m\u00fcsait olmad\u0131\u011f\u0131nda \u00e7a\u011fr\u0131lar\u0131 harici olarak y\u00f6nlendirerek hizmetinize ara vermeden devam edin. M\u00fc\u015fterilerin her zaman yard\u0131mc\u0131 olabilecek biriyle ba\u011flant\u0131 kurmas\u0131n\u0131 sa\u011flay\u0131n; bo\u015fa zaman harcamay\u0131n. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Binlerce k\u00fcresel \u015firkete yard\u0131mc\u0131 olduk<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">Daha h\u0131zl\u0131 in\u015fa eden m\u00fc\u015fterileri i\u00e7eren vaka \u00e7al\u0131\u015fmalar\u0131.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\" class=\"btn btn-ghost\">\u00dccretsiz deneyin<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\" class=\"btn btn-primary\">\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Ba\u011flant\u0131l\u0131 G\u00f6r\u00fc\u015fmelerle G\u00fc\u00e7lendirilmi\u015f K\u00fcresel Sat\u0131\u015f Motoru<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;CloudTalk&#8217;un yapay zeka transkriptleri ve analizleri, konu\u015fma oranlar\u0131n\u0131, ke\u015fif derinli\u011fini ve b\u00f6lgesel performans\u0131 takip etmeyi kolayla\u015ft\u0131r\u0131yor; \u00fcstelik bunlar\u0131 yapmaya ba\u015flamak i\u00e7in resmi bir e\u011fitim gerekmiyor.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">SDR Ekip Lideri, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">\u00d6rnek olay incelemesini okuyun <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Revolut&#8217;un Verimlili\u011finde Devrim Yarat\u0131yor ve 40+ Saat Tasarruf Sa\u011fl\u0131yor<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;CloudTalk&#8217;un g\u00fcvenilirli\u011fi sayesinde sat\u0131\u015f ekiplerinin performans\u0131n\u0131 art\u0131rabildik ve hayal edebilece\u011fimizden daha fazla anla\u015fma yapabildik.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Operasyon Ba\u015fkan\u0131<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">\u00d6rnek olay incelemesini okuyun <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">200 m\u00fc\u015fteri destek temsilcisinin verimlili\u011finin art\u0131r\u0131lmas\u0131<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;CloudTalk Analytics ile art\u0131k yolun her ad\u0131m\u0131n\u0131 g\u00f6rebiliyorum. Tutars\u0131zl\u0131klar\u0131 bulabiliyor ve ekiplerimizi \u00e7ok daha iyi anlayabiliyoruz.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Hizmet Da\u011f\u0131t\u0131m M\u00fcd\u00fcr\u00fc<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">\u00d6rnek olay incelemesini okuyun <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Glovo&#8217;nun m\u00fc\u015fteri destek ekibi i\u00e7in ba\u015far\u0131 sa\u011flamak<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;CloudTalk ekibimizin maliyetini ve verimlili\u011fini art\u0131rd\u0131. Senaryo \u00f6zelli\u011fi, \u00e7a\u011fr\u0131lar\u0131 \u00e7ok daha sistematik bir \u015fekilde y\u00f6netmemizi sa\u011fl\u0131yor.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">K\u00fcresel Arz B\u00fcy\u00fcmesi<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">\u00d6rnek olay incelemesini okuyun <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">Ak\u0131ll\u0131 Transfer<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">M\u00fc\u015fterilerinizi G\u00fcvenle Y\u00f6nlendirin<\/h3>\n\n\n\n<p class=\"has-text-align-center\">M\u00fc\u015fterilerinizi do\u011fru temsilci veya departmana m\u00fcmk\u00fcn olan en iyi \u015fekilde y\u00f6nlendirin.<\/p>\n\n\n\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">\u00c7a\u011fr\u0131 Transferleri Nedir?<\/h4>\n\n\n\n<p>\u00c7a\u011fr\u0131 aktar\u0131mlar\u0131, <a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/blog\/cagri-yonlendirme-nedir-ve-size-nasil-fayda-saglayabilir\/\">bir m\u00fc\u015fterinin \u00e7a\u011fr\u0131s\u0131n\u0131<\/a> do\u011fru ki\u015fiye veya departmana y\u00f6nlendirmenizi sa\u011flar, b\u00f6ylece ihtiya\u00e7 duyduklar\u0131 yard\u0131m\u0131 h\u0131zl\u0131 bir \u015fekilde al\u0131rlar.  <br\/><br\/>Art\u0131k z\u0131plamak veya uzun bekleme s\u00fcreleri yok! G\u00f6r\u00fc\u015fmeleri sorunsuz tutman\u0131n, deste\u011fi daha verimli hale getirmenin ve m\u00fc\u015fteri deneyimini iyile\u015ftirmenin basit bir yoludur. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\">\u00dccretsiz Deneyin<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"875\" height=\"724\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Transfers-5.png\" alt=\"\" class=\"wp-image-244295\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Transfers-5.png 875w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Transfers-5-300x248.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Transfers-5-768x635.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Transfers-5-517x428.png 517w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Transfers-5-424x351.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Transfers-5-137x113.png 137w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Transfers-5-88x73.png 88w\" sizes=\"auto, (max-width: 875px) 100vw, 875px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">\u00c7a\u011fr\u0131 Aktarma T\u00fcrleri<\/h4>\n\n\n\n<p>\u0130ki t\u00fcr \u00e7a\u011fr\u0131 aktar\u0131m\u0131 kullanarak <a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/blog\/bir-cagri-nasil-etkili-bir-sekilde-aktarilir-adim-adim-kilavuz\/\">\u00e7a\u011fr\u0131lar\u0131 aktarabilirsiniz<\/a>: s\u0131cak aktar\u0131mlar ve so\u011fuk aktar\u0131mlar.<\/p>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li><strong>So\u011fuk aktar\u0131m<\/strong> (k\u00f6r aktar\u0131m olarak da bilinir), bir \u00e7a\u011fr\u0131 herhangi bir ba\u011flam olmadan ba\u015fka bir temsilciye veya departmana aktar\u0131ld\u0131\u011f\u0131nda ger\u00e7ekle\u015fir. Yeni temsilci, m\u00fc\u015fterinin sorununu bilmeden \u00e7a\u011fr\u0131y\u0131 al\u0131r ve arayan ki\u015finin her \u015feyi en ba\u015ftan a\u00e7\u0131klamas\u0131n\u0131 gerektirir. <\/li>\n\n\n\n<li>\u00d6te yandan <strong>s\u0131cak bir aktar\u0131m<\/strong>, daha sorunsuz bir <strong>aktar\u0131m<\/strong> sa\u011flar. \u0130lk temsilci \u00e7a\u011fr\u0131y\u0131 devretmeden \u00f6nce \u00f6nemli ayr\u0131nt\u0131lar\u0131 payla\u015f\u0131r ve hatta m\u00fc\u015fteriyi tan\u0131t\u0131r, b\u00f6ylece her \u015feyi tekrar a\u00e7\u0131klamak zorunda kalmaz. Bu, m\u00fc\u015fterilerin hayal k\u0131r\u0131kl\u0131\u011f\u0131na u\u011framak yerine kendilerini de\u011ferli hissetmelerini sa\u011flayan basit bir ad\u0131md\u0131r.  <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\">\u00dccretsiz Deneyin<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"874\" height=\"724\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ScreenCall-Transfer-4.png\" alt=\"\" class=\"wp-image-294341\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ScreenCall-Transfer-4.png 874w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ScreenCall-Transfer-4-300x249.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ScreenCall-Transfer-4-768x636.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ScreenCall-Transfer-4-517x428.png 517w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ScreenCall-Transfer-4-424x351.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ScreenCall-Transfer-4-136x113.png 136w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ScreenCall-Transfer-4-88x73.png 88w\" sizes=\"auto, (max-width: 874px) 100vw, 874px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 benefits4cards gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">\u00c7a\u011fr\u0131 Aktarman\u0131n Faydalar\u0131<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\u00c7a\u011fr\u0131 Da\u011f\u0131t\u0131m\u0131n\u0131 Daha Verimli Hale Getirin<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-user01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M20 21C20 19.6044 20 18.9067 19.8278 18.3389C19.44 17.0605 18.4395 16.06 17.1611 15.6722C16.5933 15.5 15.8956 15.5 14.5 15.5H9.5C8.10444 15.5 7.40665 15.5 6.83886 15.6722C5.56045 16.06 4.56004 17.0605 4.17224 18.3389C4 18.9067 4 19.6044 4 21M16.5 7.5C16.5 9.98528 14.4853 12 12 12C9.51472 12 7.5 9.98528 7.5 7.5C7.5 5.01472 9.51472 3 12 3C14.4853 3 16.5 5.01472 16.5 7.5Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">M\u00fc\u015fterilerin Do\u011fru Ki\u015fiye Ula\u015fmas\u0131n\u0131 Sa\u011flay\u0131n<\/h4>\n\n\n\n<p class=\"has-text-align-center\">M\u00fc\u015fterilerinizin kendi ba\u015flar\u0131na do\u011fru yere ula\u015fmalar\u0131na yard\u0131mc\u0131 olun. <a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/interaktif-sesli-yanit\/\">\u0130nteraktif Sesli Yan\u0131t (IVR)<\/a> sistemi, arayanlar\u0131 basit bir men\u00fc ile kar\u015f\u0131lar ve se\u00e7imlerine g\u00f6re onlar\u0131 do\u011fru departmana veya temsilciye y\u00f6nlendirir. IVR, gitmeleri gereken yere h\u0131zl\u0131 ve sorunsuz bir \u015fekilde ula\u015fmalar\u0131n\u0131 sa\u011flar.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-chartBreakoutSquare type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M11 3H7.8C6.11984 3 5.27976 3 4.63803 3.32698C4.07354 3.6146 3.6146 4.07354 3.32698 4.63803C3 5.27976 3 6.11984 3 7.8V16.2C3 17.8802 3 18.7202 3.32698 19.362C3.6146 19.9265 4.07354 20.3854 4.63803 20.673C5.27976 21 6.11984 21 7.8 21H16.2C17.8802 21 18.7202 21 19.362 20.673C19.9265 20.3854 20.3854 19.9265 20.673 19.362C21 18.7202 21 17.8802 21 16.2V13M12 8H16V12M15.5 3.5V2M19.4393 4.56066L20.5 3.5M20.5103 8.5H22.0103M3 13.3471C3.65194 13.4478 4.31987 13.5 5 13.5C9.38636 13.5 13.2653 11.3276 15.6197 8\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">\u00c7a\u011fr\u0131lar\u0131 Ait Olduklar\u0131 Yere G\u00f6nderin<\/h4>\n\n\n\n<p class=\"has-text-align-center\">\u00c7a\u011fr\u0131 y\u00f6nlendirmeyi \u015fansa b\u0131rakmak istemiyor musunuz? <a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-merkezi-araclari\/beceri-tabanli-yonlendirme-yazilimi-temsilci-yonlendirme-verimliligini-artirin\/\">Beceri tabanl\u0131 y\u00f6nlendirme<\/a>, gelen \u00e7a\u011fr\u0131lar\u0131n \u00f6nceden belirlenmi\u015f kurallara g\u00f6re en uygun temsilciye gitmesini sa\u011flar. Bu, bekleme s\u00fcrelerini d\u00fc\u015f\u00fck tutar, i\u015f y\u00fcklerini dengeler ve her arayan\u0131n do\u011fru ki\u015fiden do\u011fru yard\u0131m\u0131 almas\u0131n\u0131 sa\u011flar. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-users01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M22 21V19C22 17.1362 20.7252 15.5701 19 15.126M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M17 21C17 19.1362 17 18.2044 16.6955 17.4693C16.2895 16.4892 15.5108 15.7105 14.5307 15.3045C13.7956 15 12.8638 15 11 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Ayn\u0131 Anda Birden Fazla Temsilciyi Aray\u0131n<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Zil <a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-merkezi-araclari\/halka-gruplari-ne-olduklari-ve-kurulumu\/\">Gruplar\u0131<\/a> ile birden fazla telefon ayn\u0131 anda veya belirli bir s\u0131rayla \u00e7alar, b\u00f6ylece ilk m\u00fcsait temsilci devreye girip yard\u0131mc\u0131 olabilir. Bu, yan\u0131t s\u00fcrelerini h\u0131zl\u0131 tutar ve m\u00fc\u015fterilerin her zaman yard\u0131mc\u0131 olabilecek birine ula\u015fmas\u0131n\u0131 sa\u011flar &#8211; sonsuz \u00e7alma veya sesli mesaj hayal k\u0131r\u0131kl\u0131\u011f\u0131 olmadan. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-command type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">\u00c7a\u011fr\u0131lar\u0131 Her Zaman Do\u011fru Y\u00f6nlendirin<\/h4>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-merkezi-araclari\/akilli-cagri-yonlendirme-nedir-nasil-calisir-ve-en-iyi-uygulamalar\/\">Arayana Day<\/a> al\u0131 Y\u00f6nlendirme, m\u00fc\u015fterileri ihtiya\u00e7lar\u0131na, ge\u00e7mi\u015f etkile\u015fimlerine veya profillerine g\u00f6re do\u011fru temsilciye ba\u011flar. \u0130ster beceri tabanl\u0131 y\u00f6nlendirme ister arayan tabanl\u0131 y\u00f6nlendirme olsun, bu \u00f6zellik her g\u00f6r\u00fc\u015fmeyi daha sorunsuz ve daha verimli hale getirir. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">CloudTalk ile \u00c7a\u011fr\u0131 Nas\u0131l Aktar\u0131l\u0131r<\/h4>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li>Yaz\u0131l\u0131m telefonundaki &#8220;Aktar&#8221; simgesine t\u0131klay\u0131n.<\/li>\n\n\n\n<li>\u0130ki sekmeli bir men\u00fc g\u00f6r\u00fcnecektir: <strong>Dahili Transfer<\/strong> (aramalar\u0131 \u015firketiniz i\u00e7inde g\u00f6nderin) ve <strong>Harici Transfer<\/strong> (aramalar\u0131 harici ki\u015filere y\u00f6nlendirin).  <\/li>\n\n\n\n<li>Bir ki\u015fi se\u00e7tikten sonra, <strong>So\u011fuk Transfer<\/strong> (&#8220;\u015eimdi Transfer Et&#8221;) veya <strong>S\u0131cak Transfer<\/strong> (&#8220;\u00d6nce Temsilci A ile Konu\u015f&#8221;) aras\u0131nda se\u00e7im yap\u0131n.<\/li>\n\n\n\n<li>S\u0131cak Transferi se\u00e7erseniz, transferden \u00f6nce tak\u0131m arkada\u015f\u0131n\u0131zla konu\u015fabileceksiniz.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/10441418-call-transfers\" target=\"_blank\" rel=\"noopener\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"What call forwarding is and how to set it up 2025\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/ryNc3oeyImo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-icon-cards-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">\u00d6zellikler<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ho\u015funuza gidebilecek di\u011fer \u00f6zellikler<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-call-flow-designer.svg\" alt=\"\" class=\"wp-image-183662\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Amiral Gemisi \u00d6zelli\u011fi<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">\u00c7a\u011fr\u0131 Ak\u0131\u015f\u0131 Tasar\u0131mc\u0131s\u0131<\/h4>\n\n\n\n<p>Gelen arama yolculu\u011funuzu i\u015fletmenizin benzersiz ihtiya\u00e7lar\u0131na ve m\u00fc\u015fterilerin beklentilerine uyacak \u015fekilde tasarlay\u0131n.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-akisi-tasarimcisi\/\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-vip-queues.svg\" alt=\"\" class=\"wp-image-183158\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">VIP Kuyruklar\u0131<\/h4>\n\n\n\n<p>Y\u00fcksek \u00f6ncelikli m\u00fc\u015fterilerinize VIP etiketleri atay\u0131n, b\u00f6ylece kuyru\u011fu atlayabilir ve an\u0131nda do\u011fru temsilciye ula\u015fabilirler.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-merkezi-araclari\/oncelikli-cagri-kuyrugu-cloudtalk\/\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-skill-based-routing.svg\" alt=\"\" class=\"wp-image-183638\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Beceri Tabanl\u0131 Y\u00f6nlendirme<\/h4>\n\n\n\n<p>Temsilcilerinize veya ekiplerinize \u00f6zel beceriler atay\u0131n ve m\u00fc\u015fteri \u00e7a\u011fr\u0131lar\u0131n\u0131 uzmanl\u0131klar\u0131na g\u00f6re otomatik olarak y\u00f6nlendirin.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-merkezi-araclari\/beceri-tabanli-yonlendirme-yazilimi-temsilci-yonlendirme-verimliligini-artirin\/\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-caller-based-routing.svg\" alt=\"\" class=\"wp-image-183422\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Arayan Tabanl\u0131 Y\u00f6nlendirme<\/h4>\n\n\n\n<p>M\u00fc\u015fterileri konum, sat\u0131n alma ge\u00e7mi\u015fi ve dil gibi fakt\u00f6rlere g\u00f6re otomatik olarak y\u00f6nlendirin.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-merkezi-araclari\/akilli-cagri-yonlendirme-nedir-nasil-calisir-ve-en-iyi-uygulamalar\/\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group faq-section-accordion-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">S\u0131k\u00e7a sorulan sorular<\/h3>\n\n\n\n<p class=\"has-text-align-center\">\u00dcr\u00fcn ve faturaland\u0131rma hakk\u0131nda bilmeniz gereken her \u015fey.<\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">S\u0131cak transfer ile so\u011fuk transfer aras\u0131ndaki fark nedir?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>S\u0131cak aktar\u0131m, bir temsilcinin \u00e7a\u011fr\u0131y\u0131 aktarmadan \u00f6nce bir sonraki temsilciyle konu\u015fmas\u0131n\u0131 i\u00e7erir ve ba\u011flamla daha sorunsuz bir aktar\u0131m sa\u011flar. So\u011fuk aktar\u0131m (veya k\u00f6r aktar\u0131m), \u00f6nceden herhangi bir ileti\u015fim olmaks\u0131z\u0131n \u00e7a\u011fr\u0131y\u0131 basit\u00e7e iletir. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00c7a\u011fr\u0131lar\u0131 harici bir numaraya aktarabilir miyim?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>CloudTalk harici aktar\u0131mlar\u0131 destekleyerek \u00e7a\u011fr\u0131lar\u0131 kurulu\u015funuzun d\u0131\u015f\u0131ndaki herhangi bir telefon numaras\u0131na y\u00f6nlendirmenize olanak tan\u0131r. Bu, \u00f6zellikle bir temsilcinin cihazlar\u0131 de\u011fi\u015ftirmesi veya hareket halindeyken ba\u011fl\u0131 kalmas\u0131 gerekti\u011finde kullan\u0131\u015fl\u0131d\u0131r. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u0131ll\u0131 \u00e7a\u011fr\u0131 y\u00f6nlendirme nas\u0131l \u00e7al\u0131\u015f\u0131r?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Ak\u0131ll\u0131 y\u00f6nlendirme, m\u00fc\u015fterilerin sorgu t\u00fcr\u00fcne, \u00f6nceki etkile\u015fimlerine veya m\u00fc\u015fteri profiline g\u00f6re en nitelikli temsilciye ba\u011flanmas\u0131n\u0131 sa\u011flar.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054732184\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Aktar\u0131lan bir \u00e7a\u011fr\u0131ya kimse cevap vermezse ne olur?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Al\u0131c\u0131 telefonu a\u00e7mazsa, \u00e7o\u011fu sistem arayan ki\u015fiyi sesli mesaja g\u00f6nderir, orijinal temsilciye geri g\u00f6nderir veya aramay\u0131 uygun ba\u015fka bir temsilciye y\u00f6nlendirerek hi\u00e7bir m\u00fc\u015fterinin g\u00f6zetimsiz b\u0131rak\u0131lmamas\u0131n\u0131 sa\u011flar.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group faq-section-still-have-questions\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group avatars-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png\" alt=\"\" class=\"wp-image-294036\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"119\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png\" alt=\"\" class=\"wp-image-294037\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png 119w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-88x88.png 88w\" sizes=\"auto, (max-width: 119px) 100vw, 119px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png\" alt=\"\" class=\"wp-image-294038\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Hala sorular\u0131n\u0131z m\u0131 var?<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Arad\u0131\u011f\u0131n\u0131z cevab\u0131 bulamad\u0131n\u0131z m\u0131? L\u00fctfen ekibimizle sohbet edin. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">\u0130leti\u015fime ge\u00e7in<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group cta-section simple-centered dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Ba\u015flamaya haz\u0131r m\u0131s\u0131n\u0131z?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">DAHA FAZLA ve DAHA \u0130Y\u0130 g\u00f6r\u00fc\u015fmeler yapmak i\u00e7in CloudTalk&#8217;a g\u00fcvenen 4,000+ \u00fczerindeki modern \u015firketlere kat\u0131l\u0131n.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\">\u00dccretsiz Deneyin<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00c7a\u011fr\u0131 Aktarma ile \u0130lk \u00c7a\u011fr\u0131 \u00c7\u00f6z\u00fcm\u00fcn\u00fc Y\u00fckseltin \u00c7a\u011fr\u0131 y\u00f6nlendirme ile m\u00fc\u015fteri memnuniyetini art\u0131r\u0131n, m\u00fc\u015fterileri sadece birka\u00e7 t\u0131klama ile en uygun temsilciye y\u00f6nlendirin. H\u0131zl\u0131 destek sunun ve sorunlar\u0131n ilk seferde do\u011fru \u015fekilde \u00e7\u00f6z\u00fclmesini sa\u011flay\u0131n. Sorgular\u0131 Verimli Bir \u015eekilde \u00c7\u00f6z\u00fcn S\u0131cak Transferler Al\u0131n Bir \u00e7a\u011fr\u0131y\u0131 aktarmadan \u00f6nce \u00f6nemli m\u00fc\u015fteri ayr\u0131nt\u0131lar\u0131n\u0131 iletin. M\u00fc\u015fterilerin kendilerini tekrar etmelerine gerek yok; [&hellip;]<\/p>\n","protected":false},"author":142,"featured_media":209407,"parent":209755,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-312423","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages\/312423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/comments?post=312423"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages\/312423\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages\/209755"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/media\/209407"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/media?parent=312423"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/ct-post-type?post=312423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}