{"id":312395,"date":"2026-01-09T18:17:24","date_gmt":"2026-01-09T16:17:24","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/cagri-merkezi-araclari\/temsilci-durumu-temsilcilerin-kullanilabilirligini-takip-et\/"},"modified":"2026-01-09T18:17:35","modified_gmt":"2026-01-09T16:17:35","slug":"temsilci-durumu-temsilcilerin-kullanilabilirligini-takip-et","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-merkezi-araclari\/temsilci-durumu-temsilcilerin-kullanilabilirligini-takip-et\/","title":{"rendered":"Temsilci Durumu: Temsilcilerin Kullan\u0131labilirli\u011fini Takip Et"},"content":{"rendered":"\n<div class=\"wp-block-group hero-section split-image-03\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h1 class=\"wp-block-heading\">Temsilci Kullan\u0131labilirli\u011fini <br\/>adresinden Ger\u00e7ek Zamanl\u0131 Olarak \u0130zleyin<\/h1>\n\n\n\n<p>Kimin me\u015fgul, bo\u015fta veya bir sonraki \u00e7a\u011fr\u0131y\u0131 almaya haz\u0131r oldu\u011funu an\u0131nda g\u00f6r\u00fcn. M\u00fc\u015fteri Temsilcisi Durumu, ekip kullan\u0131labilirli\u011fine ili\u015fkin ger\u00e7ek zamanl\u0131 g\u00f6r\u00fcn\u00fcrl\u00fck sa\u011flayarak sorunsuz \u00e7a\u011fr\u0131 y\u00f6nlendirme, optimize edilmi\u015f i\u015f ak\u0131\u015flar\u0131 ve daha iyi m\u00fc\u015fteri deneyimleri sa\u011flar. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\">\u00dccretsiz Deneyin<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"937\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Agent-Status-1024x937.png\" alt=\"\" class=\"wp-image-294041\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Agent-Status-1024x937.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Agent-Status-300x275.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Agent-Status-768x703.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Agent-Status-1180x1080.png 1180w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Agent-Status-811x742.png 811w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Agent-Status-468x428.png 468w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Agent-Status-424x388.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Agent-Status-123x113.png 123w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Agent-Status-88x81.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Agent-Status.png 1224w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Bir Bak\u0131\u015fta Kimlerin Aktif Oldu\u011funu G\u00f6r\u00fcn<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-users01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M22 21V19C22 17.1362 20.7252 15.5701 19 15.126M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M17 21C17 19.1362 17 18.2044 16.6955 17.4693C16.2895 16.4892 15.5108 15.7105 14.5307 15.3045C13.7956 15 12.8638 15 11 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Canl\u0131 Ekip Durumu<\/h4>\n\n\n\n<p class=\"has-text-align-center\">\u0130\u015f y\u00fck\u00fc da\u011f\u0131l\u0131m\u0131n\u0131 optimize etmek ve \u00fcretkenli\u011fi art\u0131rmak i\u00e7in ekip genelindeki kullan\u0131labilirli\u011fi an\u0131nda g\u00f6r\u00fcn.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-settings03 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M15.0505 9H5.5C4.11929 9 3 7.88071 3 6.5C3 5.11929 4.11929 4 5.5 4H15.0505M8.94949 20H18.5C19.8807 20 21 18.8807 21 17.5C21 16.1193 19.8807 15 18.5 15H8.94949M3 17.5C3 19.433 4.567 21 6.5 21C8.433 21 10 19.433 10 17.5C10 15.567 8.433 14 6.5 14C4.567 14 3 15.567 3 17.5ZM21 6.5C21 8.433 19.433 10 17.5 10C15.567 10 14 8.433 14 6.5C14 4.567 15.567 3 17.5 3C19.433 3 21 4.567 21 6.5Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">\u00d6zel Durum Etiketleri<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Temsilcilerin, ekibi ne \u00fczerinde \u00e7al\u0131\u015ft\u0131klar\u0131 konusunda bilgilendirmek i\u00e7in \u00f6zel etiketler olu\u015fturmas\u0131na izin verin.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-settings02 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M9.3951 19.3711L9.97955 20.6856C10.1533 21.0768 10.4368 21.4093 10.7958 21.6426C11.1547 21.8759 11.5737 22.0001 12.0018 22C12.4299 22.0001 12.8488 21.8759 13.2078 21.6426C13.5667 21.4093 13.8503 21.0768 14.024 20.6856L14.6084 19.3711C14.8165 18.9047 15.1664 18.5159 15.6084 18.26C16.0532 18.0034 16.5678 17.8941 17.0784 17.9478L18.5084 18.1C18.9341 18.145 19.3637 18.0656 19.7451 17.8713C20.1265 17.6771 20.4434 17.3763 20.6573 17.0056C20.8715 16.635 20.9735 16.2103 20.9511 15.7829C20.9286 15.3555 20.7825 14.9438 20.5307 14.5978L19.684 13.4344C19.3825 13.0171 19.2214 12.5148 19.224 12C19.2239 11.4866 19.3865 10.9864 19.6884 10.5711L20.5351 9.40778C20.787 9.06175 20.933 8.65007 20.9555 8.22267C20.978 7.79528 20.8759 7.37054 20.6618 7C20.4479 6.62923 20.131 6.32849 19.7496 6.13423C19.3681 5.93997 18.9386 5.86053 18.5129 5.90556L17.0829 6.05778C16.5722 6.11141 16.0577 6.00212 15.6129 5.74556C15.17 5.48825 14.82 5.09736 14.6129 4.62889L14.024 3.31444C13.8503 2.92317 13.5667 2.59072 13.2078 2.3574C12.8488 2.12408 12.4299 1.99993 12.0018 2C11.5737 1.99993 11.1547 2.12408 10.7958 2.3574C10.4368 2.59072 10.1533 2.92317 9.97955 3.31444L9.3951 4.62889C9.18803 5.09736 8.83798 5.48825 8.3951 5.74556C7.95032 6.00212 7.43577 6.11141 6.9251 6.05778L5.49066 5.90556C5.06499 5.86053 4.6354 5.93997 4.25397 6.13423C3.87255 6.32849 3.55567 6.62923 3.34177 7C3.12759 7.37054 3.02555 7.79528 3.04804 8.22267C3.07052 8.65007 3.21656 9.06175 3.46844 9.40778L4.3151 10.5711C4.61704 10.9864 4.77964 11.4866 4.77955 12C4.77964 12.5134 4.61704 13.0137 4.3151 13.4289L3.46844 14.5922C3.21656 14.9382 3.07052 15.3499 3.04804 15.7773C3.02555 16.2047 3.12759 16.6295 3.34177 17C3.55589 17.3706 3.8728 17.6712 4.25417 17.8654C4.63554 18.0596 5.06502 18.1392 5.49066 18.0944L6.92066 17.9422C7.43133 17.8886 7.94587 17.9979 8.39066 18.2544C8.83519 18.511 9.18687 18.902 9.3951 19.3711Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M12 15C13.6568 15 15 13.6569 15 12C15 10.3431 13.6568 9 12 9C10.3431 9 8.99998 10.3431 8.99998 12C8.99998 13.6569 10.3431 15 12 15Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Ki\u015fiselle\u015ftirilmi\u015f Y\u00f6nlendirme<\/h4>\n\n\n\n<p class=\"has-text-align-center\">\u00c7a\u011fr\u0131lar\u0131n yaln\u0131zca uygun m\u00fc\u015fteri temsilcilerine ula\u015fmas\u0131n\u0131 sa\u011flamak i\u00e7in \u00e7a\u011fr\u0131 y\u00f6nlendirme kurallar\u0131n\u0131 \u00f6zelle\u015ftirin ve verimlili\u011fi art\u0131r\u0131n.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Binlerce k\u00fcresel \u015firkete yard\u0131mc\u0131 olduk<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">Daha h\u0131zl\u0131 in\u015fa eden m\u00fc\u015fterileri i\u00e7eren vaka \u00e7al\u0131\u015fmalar\u0131.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\" class=\"btn btn-ghost\">\u00dccretsiz deneyin<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\" class=\"btn btn-primary\">\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Ba\u011flant\u0131l\u0131 G\u00f6r\u00fc\u015fmelerle G\u00fc\u00e7lendirilmi\u015f K\u00fcresel Sat\u0131\u015f Motoru<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;CloudTalk&#8217;un yapay zeka transkriptleri ve analizleri, konu\u015fma oranlar\u0131n\u0131, ke\u015fif derinli\u011fini ve b\u00f6lgesel performans\u0131 takip etmeyi kolayla\u015ft\u0131r\u0131yor; \u00fcstelik bunlar\u0131 yapmaya ba\u015flamak i\u00e7in resmi bir e\u011fitim gerekmiyor.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">SDR Ekip Lideri, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">\u00d6rnek olay incelemesini okuyun <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Revolut&#8217;un Verimlili\u011finde Devrim Yarat\u0131yor ve 40+ Saat Tasarruf Sa\u011fl\u0131yor<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;CloudTalk&#8217;un g\u00fcvenilirli\u011fi sayesinde sat\u0131\u015f ekiplerinin performans\u0131n\u0131 art\u0131rabildik ve hayal edebilece\u011fimizden daha fazla anla\u015fma yapabildik.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Operasyon Ba\u015fkan\u0131<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">\u00d6rnek olay incelemesini okuyun <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">200 m\u00fc\u015fteri destek temsilcisinin verimlili\u011finin art\u0131r\u0131lmas\u0131<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;CloudTalk Analytics ile art\u0131k yolun her ad\u0131m\u0131n\u0131 g\u00f6rebiliyorum. Tutars\u0131zl\u0131klar\u0131 bulabiliyor ve ekiplerimizi \u00e7ok daha iyi anlayabiliyoruz.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Hizmet Da\u011f\u0131t\u0131m M\u00fcd\u00fcr\u00fc<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">\u00d6rnek olay incelemesini okuyun <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Glovo&#8217;nun m\u00fc\u015fteri destek ekibi i\u00e7in ba\u015far\u0131 sa\u011flamak<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;CloudTalk ekibimizin maliyetini ve verimlili\u011fini art\u0131rd\u0131. Senaryo \u00f6zelli\u011fi, \u00e7a\u011fr\u0131lar\u0131 \u00e7ok daha sistematik bir \u015fekilde y\u00f6netmemizi sa\u011fl\u0131yor.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">K\u00fcresel Arz B\u00fcy\u00fcmesi<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">\u00d6rnek olay incelemesini okuyun <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Acente Stat\u00fcs\u00fc Nedir ve Nas\u0131l \u00c7al\u0131\u015f\u0131r?<\/h4>\n\n\n\n<p>M\u00fc\u015fteri Temsilcisi Durumu, \u00e7a\u011fr\u0131 merkezi temsilcilerinin m\u00fcsaitlik durumunu izlemeye ve y\u00f6netmeye yard\u0131mc\u0131 olan ger\u00e7ek zamanl\u0131 bir izleme \u00f6zelli\u011fidir. Temsilciler, durumlar\u0131n\u0131 &#8220;<strong>\u00c7evrimi\u00e7i<\/strong>&#8220;, &#8220;<strong>\u00c7evrimd\u0131\u015f\u0131<\/strong>&#8221; veya &#8220;<strong>Bo\u015fta<\/strong>&#8221; olarak ayarlayarak m\u00fcsaitlik durumlar\u0131n\u0131 an\u0131nda bildirebilirler. <br\/><br\/>M\u00fc\u015fteri temsilcilerinin durumu de\u011fi\u015ftik\u00e7e, <strong>sistem bu g\u00fcncellemeleri otomatik olarak yans\u0131t\u0131r ve \u00e7a\u011fr\u0131 y\u00f6nlendirmesini buna g\u00f6re ayarlar<\/strong>. Bu, gelen \u00e7a\u011fr\u0131lar\u0131n yaln\u0131zca uygun temsilcilere y\u00f6nlendirilmesini sa\u011flayarak bekleme s\u00fcrelerini azalt\u0131r ve genel verimlili\u011fi art\u0131r\u0131r. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\">\u00dccretsiz Deneyin<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"693\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Agent-Attrition.png\" alt=\"\" class=\"wp-image-292126\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Agent-Attrition.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Agent-Attrition-300x248.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Agent-Attrition-768x634.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Agent-Attrition-519x428.png 519w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Agent-Attrition-424x350.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Agent-Attrition-137x113.png 137w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Agent-Attrition-88x73.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 benefits4cards gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">Acente Stat\u00fcs\u00fcn\u00fcn Faydalar\u0131<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">\u00c7a\u011fr\u0131 Da\u011f\u0131t\u0131m\u0131n\u0131 Daha Verimli Hale Getirin<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-phoneCall01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">\u00c7a\u011fr\u0131 Y\u00f6nlendirmeyi \u0130yile\u015ftirin<\/h4>\n\n\n\n<p class=\"has-text-align-center\">\u00c7a\u011fr\u0131lar\u0131 o anda m\u00fcsait olan temsilcilere an\u0131nda da\u011f\u0131tarak cevaps\u0131z veya d\u00fc\u015fm\u00fc\u015f \u00e7a\u011fr\u0131 olas\u0131l\u0131\u011f\u0131n\u0131 azalt\u0131n. M\u00fc\u015fterilerin her zaman zaman\u0131nda yard\u0131m almas\u0131n\u0131 sa\u011flay\u0131n. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-users01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M22 21V19C22 17.1362 20.7252 15.5701 19 15.126M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M17 21C17 19.1362 17 18.2044 16.6955 17.4693C16.2895 16.4892 15.5108 15.7105 14.5307 15.3045C13.7956 15 12.8638 15 11 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Ekip Verimlili\u011fini Art\u0131r\u0131n<\/h4>\n\n\n\n<p class=\"has-text-align-center\">\u0130\u015f y\u00fcklerini dengelemek i\u00e7in ekip kullan\u0131labilirli\u011fini izleyin. Kapsama alan\u0131ndaki bo\u015fluklar\u0131 h\u0131zla belirleyin ve g\u00f6revleri yeniden atayarak temsilcileri bunaltmadan en y\u00fcksek verimlili\u011fi sa\u011flay\u0131n. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-user01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M20 21C20 19.6044 20 18.9067 19.8278 18.3389C19.44 17.0605 18.4395 16.06 17.1611 15.6722C16.5933 15.5 15.8956 15.5 14.5 15.5H9.5C8.10444 15.5 7.40665 15.5 6.83886 15.6722C5.56045 16.06 4.56004 17.0605 4.17224 18.3389C4 18.9067 4 19.6044 4 21M16.5 7.5C16.5 9.98528 14.4853 12 12 12C9.51472 12 7.5 9.98528 7.5 7.5C7.5 5.01472 9.51472 3 12 3C14.4853 3 16.5 5.01472 16.5 7.5Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Hesap Verebilirli\u011fi Art\u0131r\u0131n<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Temsilcilerin i\u015f ahlak\u0131n\u0131 g\u00f6zeterek hesap verebilirli\u011fi destekleyin. \u00c7al\u0131\u015fma saatleri boyunca odaklanm\u0131\u015f ve \u00fcretken olmalar\u0131n\u0131 ve y\u00fcksek performans standartlar\u0131n\u0131 korumalar\u0131n\u0131 sa\u011flay\u0131n. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-command type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">De\u011fi\u015fikliklere H\u0131zla Uyum Sa\u011flay\u0131n<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Bilin\u00e7li karar verme s\u00fcrecini etkinle\u015ftirin. Mevcut m\u00fcsaitlik durumuna g\u00f6re \u00e7a\u011fr\u0131 y\u00f6nlendirme veya ekip atamalar\u0131nda an\u0131nda ayarlamalar yaparak de\u011fi\u015fen talebe en iyi \u015fekilde yan\u0131t verilmesini sa\u011flay\u0131n. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">CloudTalk&#8217;ta Temsilci Durumu Nas\u0131l Ayarlan\u0131r<\/h4>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li><a href=\"https:\/\/my.cloudtalk.io\/login\" target=\"_blank\" rel=\"noopener\">CloudTalk hesab\u0131n\u0131za<\/a> giri\u015f yapt\u0131ktan sonra <strong>, profil simgenize dokunun<\/strong>.<\/li>\n\n\n\n<li>Sa\u011f \u00fcst k\u00f6\u015fedeki durum \u00e7ubu\u011funa bak\u0131n; kullan\u0131labilirli\u011finizi kontrol etti\u011finiz yer buras\u0131d\u0131r.<\/li>\n\n\n\n<li>Ekibinize m\u00fcsait olup olmad\u0131\u011f\u0131n\u0131z\u0131 bildirmek i\u00e7in <strong>\u00c7evrimi\u00e7i, \u00c7evrimd\u0131\u015f\u0131 veya Bo\u015fta<\/strong> se\u00e7eneklerinden birini se\u00e7in.<\/li>\n\n\n\n<li><strong>Bo\u015fta<\/strong> se\u00e7ene\u011fini belirlerseniz, nedenini belirtebilirsiniz &#8211; Me\u015fgul, Mola, \u00d6\u011fle Yeme\u011fi, Toplant\u0131 veya E\u011fitim.<\/li>\n\n\n\n<li><strong>Kaydet&#8217;<\/strong>e t\u0131klay\u0131n ve durumunuz ekibinizin g\u00f6rmesi i\u00e7in an\u0131nda g\u00fcncellensin!<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/9324083-real-time-report\" target=\"_blank\" rel=\"noopener\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"CloudTalk Onboarding: Dashboard &amp; Statistics\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/GSCORwgI-o0?start=60&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-icon-cards-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">\u00d6zellikler<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ho\u015funuza gidebilecek di\u011fer \u00f6zellikler<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-group-reporting.svg\" alt=\"\" class=\"wp-image-184011\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Grup Raporlamas\u0131<\/h4>\n\n\n\n<p>Y\u00f6neticilerinize ekiplerinin performans\u0131 \u00fczerinde tam g\u00f6r\u00fcn\u00fcrl\u00fck ve neyi, ne zaman ve nas\u0131l iyile\u015ftireceklerini belirleyecek ara\u00e7lar sa\u011flay\u0131n.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/group-reporting\/\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-wallboard.svg\" alt=\"\" class=\"wp-image-182654\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Amiral Gemisi \u00d6zelli\u011fi<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">Duvar Panosu<\/h4>\n\n\n\n<p>Ger\u00e7ek zamanl\u0131 performans ve \u00e7a\u011fr\u0131 merkezi metriklerini t\u00fcm ekibinize canl\u0131 olarak ve \u00e7e\u015fitli formatlarda g\u00f6sterin.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-merkezi-wallboard-yazilimi\/\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-user-management.svg\" alt=\"\" class=\"wp-image-184036\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Kullan\u0131c\u0131 Y\u00f6netimi<\/h4>\n\n\n\n<p>Ekstra \u00e7aba harcamadan kullan\u0131c\u0131lar\u0131 y\u00fckleyin, izinler atay\u0131n ve \u00e7a\u011fr\u0131 kuyruklar\u0131n\u0131 ve \u00e7alma stratejilerini toplu olarak y\u00f6netin.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/user-management\/\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-analytics.svg\" alt=\"\" class=\"wp-image-183062\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Amiral Gemisi \u00d6zelli\u011fi<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">Analitik<\/h4>\n\n\n\n<p>Temsilcinizin performans\u0131 veya \u00e7a\u011fr\u0131 istatistikleri hakk\u0131nda merkezi ger\u00e7ek zamanl\u0131 verilere eri\u015fin ve stratejinizi optimize etmek i\u00e7in bunlar\u0131 kullan\u0131n.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/analitik\/\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group faq-section-accordion-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">S\u0131k\u00e7a sorulan sorular<\/h3>\n\n\n\n<p class=\"has-text-align-center\">\u00dcr\u00fcn ve faturaland\u0131rma hakk\u0131nda bilmeniz gereken her \u015fey.<\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Neden Agent Status kullanmal\u0131s\u0131n\u0131z?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>M\u00fc\u015fteri Temsilcisi Durumunu kullanmak, ekibinizin \u00e7a\u011fr\u0131 merkezi m\u00fcsaitlik durumunu etkin bir \u015fekilde y\u00f6netmesini sa\u011flayarak \u00e7a\u011fr\u0131lar\u0131n do\u011fru zamanda do\u011fru m\u00fc\u015fteri temsilcileri taraf\u0131ndan ele al\u0131nmas\u0131n\u0131 sa\u011flar. Temsilciler <a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/9324083-real-time-report\" target=\"_blank\" rel=\"noopener\">durumlar\u0131n\u0131 ger\u00e7ek zamanl\u0131 olarak<\/a> g\u00fcncellediklerinde, \u00e7a\u011fr\u0131 y\u00f6nlendirmeyi optimize edebilir ve yan\u0131t s\u00fcrelerini iyile\u015ftirebilirler. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Temsilci Durumu Nas\u0131l Kontrol Edilir?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>CloudTalk&#8217;ta bir temsilcinin durumunu kontrol etmek i\u00e7in, t\u00fcm temsilcilerin ger\u00e7ek zamanl\u0131 durumunu g\u00f6r\u00fcnt\u00fcleyebilece\u011finiz G\u00f6sterge Panosuna gitmeniz yeterlidir. Her temsilcinin durumu (\u00c7evrimi\u00e7i, Me\u015fgul, \u00c7evrimd\u0131\u015f\u0131 veya Bo\u015fta) g\u00f6r\u00fcnt\u00fclenir ve y\u00f6neticilerin kullan\u0131labilirli\u011fi an\u0131nda izlemelerine olanak tan\u0131r. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Bir \u00c7a\u011fr\u0131 Merkezinin Temsilci Stat\u00fcs\u00fc Nedir?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Bir \u00e7a\u011fr\u0131 merkezinde temsilci durumu izleme, her bir temsilcinin ger\u00e7ek zamanl\u0131 kullan\u0131labilirli\u011fini ve faaliyet durumunu ifade eder. \u00c7evrimi\u00e7i, Me\u015fgul, \u00c7evrimd\u0131\u015f\u0131 ve Bo\u015fta gibi g\u00f6stergeleri i\u00e7erir. Bu durumlar, \u00e7a\u011fr\u0131 da\u011f\u0131t\u0131m\u0131n\u0131n y\u00f6netilmesine, temsilci performans\u0131n\u0131n izlenmesine ve m\u00fc\u015fteri etkile\u015fimlerinin h\u0131zl\u0131 ve verimli bir \u015fekilde ele al\u0131nmas\u0131n\u0131n sa\u011flanmas\u0131na yard\u0131mc\u0131 olur.  <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group faq-section-still-have-questions\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group avatars-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png\" alt=\"\" class=\"wp-image-294036\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"119\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png\" alt=\"\" class=\"wp-image-294037\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png 119w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-88x88.png 88w\" sizes=\"auto, (max-width: 119px) 100vw, 119px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png\" alt=\"\" class=\"wp-image-294038\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Hala sorular\u0131n\u0131z m\u0131 var?<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Arad\u0131\u011f\u0131n\u0131z cevab\u0131 bulamad\u0131n\u0131z m\u0131? L\u00fctfen ekibimizle sohbet edin. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">\u0130leti\u015fime ge\u00e7in<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group cta-section simple-centered dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Ba\u015flamaya haz\u0131r m\u0131s\u0131n\u0131z?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">DAHA FAZLA ve DAHA \u0130Y\u0130 g\u00f6r\u00fc\u015fmeler yapmak i\u00e7in CloudTalk&#8217;a g\u00fcvenen 4,000+ \u00fczerindeki modern \u015firketlere kat\u0131l\u0131n.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\">\u00dccretsiz Deneyin<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Temsilci Kullan\u0131labilirli\u011fini adresinden Ger\u00e7ek Zamanl\u0131 Olarak \u0130zleyin Kimin me\u015fgul, bo\u015fta veya bir sonraki \u00e7a\u011fr\u0131y\u0131 almaya haz\u0131r oldu\u011funu an\u0131nda g\u00f6r\u00fcn. M\u00fc\u015fteri Temsilcisi Durumu, ekip kullan\u0131labilirli\u011fine ili\u015fkin ger\u00e7ek zamanl\u0131 g\u00f6r\u00fcn\u00fcrl\u00fck sa\u011flayarak sorunsuz \u00e7a\u011fr\u0131 y\u00f6nlendirme, optimize edilmi\u015f i\u015f ak\u0131\u015flar\u0131 ve daha iyi m\u00fc\u015fteri deneyimleri sa\u011flar. Bir Bak\u0131\u015fta Kimlerin Aktif Oldu\u011funu G\u00f6r\u00fcn Canl\u0131 Ekip Durumu \u0130\u015f y\u00fck\u00fc da\u011f\u0131l\u0131m\u0131n\u0131 optimize [&hellip;]<\/p>\n","protected":false},"author":142,"featured_media":313348,"parent":209755,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-312395","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages\/312395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/comments?post=312395"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages\/312395\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages\/209755"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/media\/313348"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/media?parent=312395"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/ct-post-type?post=312395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}