{"id":312321,"date":"2026-01-09T17:58:04","date_gmt":"2026-01-09T15:58:04","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/cagri-merkezi-araclari\/tercih-edilen-temsilci-yonlendirme\/"},"modified":"2026-01-09T17:59:49","modified_gmt":"2026-01-09T15:59:49","slug":"tercih-edilen-temsilci-yonlendirme","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-merkezi-araclari\/tercih-edilen-temsilci-yonlendirme\/","title":{"rendered":"Tercih Edilen Temsilci Y\u00f6nlendirme"},"content":{"rendered":"\n<div class=\"wp-block-group hero-section split-image-03\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h1 class=\"wp-block-heading\">Arayanlar\u0131 <br\/>Tercih Edilen Temsilcilerine Ba\u011flay\u0131n<\/h1>\n\n\n\n<p>M\u00fc\u015fterileri favori temsilcilerine ba\u011flamak i\u00e7in tercih edilen y\u00f6nlendirmeyi kullan\u0131n, ki\u015fiselle\u015ftirilmi\u015f hizmet sa\u011flay\u0131n ve m\u00fc\u015fteri sadakatini zahmetsizce art\u0131r\u0131n.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\">\u00dccretsiz Deneyin<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"937\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Preffered-agent-1024x937.png\" alt=\"\" class=\"wp-image-294732\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Preffered-agent-1024x937.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Preffered-agent-300x275.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Preffered-agent-768x703.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Preffered-agent-1180x1080.png 1180w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Preffered-agent-811x742.png 811w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Preffered-agent-468x428.png 468w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Preffered-agent-424x388.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Preffered-agent-123x113.png 123w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Preffered-agent-88x81.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Features-main-image-Preffered-agent.png 1224w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Her M\u00fc\u015fteriye De\u011ferli Oldu\u011funu Hissettirin<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageSmileCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M8.99962 14C8.99962 14 10.3121 15.5 12.4996 15.5C14.6871 15.5 15.9996 14 15.9996 14M15.2496 9H15.2596M9.74962 9H9.75962M12.4996 20C17.194 20 20.9996 16.1944 20.9996 11.5C20.9996 6.80558 17.194 3 12.4996 3C7.8052 3 3.99962 6.80558 3.99962 11.5C3.99962 12.45 4.15547 13.3636 4.443 14.2166C4.55119 14.5376 4.60529 14.6981 4.61505 14.8214C4.62469 14.9432 4.6174 15.0286 4.58728 15.1469C4.55677 15.2668 4.48942 15.3915 4.35472 15.6408L2.71906 18.6684C2.48575 19.1002 2.36909 19.3161 2.3952 19.4828C2.41794 19.6279 2.50337 19.7557 2.6288 19.8322C2.7728 19.9201 3.01692 19.8948 3.50517 19.8444L8.62619 19.315C8.78127 19.299 8.85881 19.291 8.92949 19.2937C8.999 19.2963 9.04807 19.3029 9.11586 19.3185C9.18478 19.3344 9.27145 19.3678 9.44478 19.4345C10.3928 19.7998 11.4228 20 12.4996 20ZM15.7496 9C15.7496 9.27614 15.5258 9.5 15.2496 9.5C14.9735 9.5 14.7496 9.27614 14.7496 9C14.7496 8.72386 14.9735 8.5 15.2496 8.5C15.5258 8.5 15.7496 8.72386 15.7496 9ZM10.2496 9C10.2496 9.27614 10.0258 9.5 9.74962 9.5C9.47348 9.5 9.24962 9.27614 9.24962 9C9.24962 8.72386 9.47348 8.5 9.74962 8.5C10.0258 8.5 10.2496 8.72386 10.2496 9Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Hizmetinizi \u0130nsanile\u015ftirin<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Belirli m\u00fc\u015fterilerin her zaman ihtiya\u00e7lar\u0131n\u0131 anlayan tan\u0131d\u0131k, g\u00fcvenilir bir temsilciyle ba\u011flant\u0131da olmas\u0131n\u0131 sa\u011flay\u0131n.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-file02 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M14 11H8M10 15H8M16 7H8M20 6.8V17.2C20 18.8802 20 19.7202 19.673 20.362C19.3854 20.9265 18.9265 21.3854 18.362 21.673C17.7202 22 16.8802 22 15.2 22H8.8C7.11984 22 6.27976 22 5.63803 21.673C5.07354 21.3854 4.6146 20.9265 4.32698 20.362C4 19.7202 4 18.8802 4 17.2V6.8C4 5.11984 4 4.27976 4.32698 3.63803C4.6146 3.07354 5.07354 2.6146 5.63803 2.32698C6.27976 2 7.11984 2 8.8 2H15.2C16.8802 2 17.7202 2 18.362 2.32698C18.9265 2.6146 19.3854 3.07354 19.673 3.63803C20 4.27976 20 5.11984 20 6.8Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Taze Veri Kullan\u0131n<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Temsilcileri yeni m\u00fc\u015fterilere atamak ve sistemler aras\u0131nda her zaman g\u00fcncel bilgiler sa\u011flamak i\u00e7in CRM&#8217;nizi entegre edin.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-command type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Ak\u0131ll\u0131 Rotalar Olu\u015fturun<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Basit bir s\u00fcr\u00fckle ve b\u0131rak aray\u00fcz\u00fc ile dakikalar i\u00e7inde ak\u0131ll\u0131 \u00e7a\u011fr\u0131 y\u00f6nlendirmesi olu\u015fturmak i\u00e7in <a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-akisi-tasarimcisi\/\">\u00c7a\u011fr\u0131 Ak\u0131\u015f\u0131 Tasar\u0131mc\u0131s\u0131<\/a> &#8216;n\u0131 kullan\u0131n.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Binlerce k\u00fcresel \u015firkete yard\u0131mc\u0131 olduk<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">Daha h\u0131zl\u0131 in\u015fa eden m\u00fc\u015fterileri i\u00e7eren vaka \u00e7al\u0131\u015fmalar\u0131.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\" class=\"btn btn-ghost\">\u00dccretsiz deneyin<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\" class=\"btn btn-primary\">\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Ba\u011flant\u0131l\u0131 G\u00f6r\u00fc\u015fmelerle G\u00fc\u00e7lendirilmi\u015f K\u00fcresel Sat\u0131\u015f Motoru<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;CloudTalk&#8217;un yapay zeka transkriptleri ve analizleri, konu\u015fma oranlar\u0131n\u0131, ke\u015fif derinli\u011fini ve b\u00f6lgesel performans\u0131 takip etmeyi kolayla\u015ft\u0131r\u0131yor; \u00fcstelik bunlar\u0131 yapmaya ba\u015flamak i\u00e7in resmi bir e\u011fitim gerekmiyor.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">SDR Ekip Lideri, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">\u00d6rnek olay incelemesini okuyun <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Revolut&#8217;un Verimlili\u011finde Devrim Yarat\u0131yor ve 40+ Saat Tasarruf Sa\u011fl\u0131yor<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;CloudTalk&#8217;un g\u00fcvenilirli\u011fi sayesinde sat\u0131\u015f ekiplerinin performans\u0131n\u0131 art\u0131rabildik ve hayal edebilece\u011fimizden daha fazla anla\u015fma yapabildik.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Operasyon Ba\u015fkan\u0131<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">\u00d6rnek olay incelemesini okuyun <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">200 m\u00fc\u015fteri destek temsilcisinin verimlili\u011finin art\u0131r\u0131lmas\u0131<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;CloudTalk Analytics ile art\u0131k yolun her ad\u0131m\u0131n\u0131 g\u00f6rebiliyorum. Tutars\u0131zl\u0131klar\u0131 bulabiliyor ve ekiplerimizi \u00e7ok daha iyi anlayabiliyoruz.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Hizmet Da\u011f\u0131t\u0131m M\u00fcd\u00fcr\u00fc<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">\u00d6rnek olay incelemesini okuyun <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Glovo&#8217;nun m\u00fc\u015fteri destek ekibi i\u00e7in ba\u015far\u0131 sa\u011flamak<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;CloudTalk ekibimizin maliyetini ve verimlili\u011fini art\u0131rd\u0131. Senaryo \u00f6zelli\u011fi, \u00e7a\u011fr\u0131lar\u0131 \u00e7ok daha sistematik bir \u015fekilde y\u00f6netmemizi sa\u011fl\u0131yor.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">K\u00fcresel Arz B\u00fcy\u00fcmesi<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">\u00d6rnek olay incelemesini okuyun <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Tercih Edilen Acente nedir?<\/h4>\n\n\n\n<p>Tercih Edilen Temsilci \u00f6zelli\u011fi, \u00e7a\u011fr\u0131lar\u0131n belirli, atanm\u0131\u015f bir temsilciye y\u00f6nlendirilmesini sa\u011flayarak m\u00fc\u015fteri etkile\u015fimlerini geli\u015ftirmek i\u00e7in tasarlanm\u0131\u015f geli\u015fmi\u015f bir \u00e7a\u011fr\u0131 y\u00f6nlendirme \u00e7\u00f6z\u00fcm\u00fcd\u00fcr.<br\/><br\/>Bu i\u015flevsellik, m\u00fc\u015fterilerinizin her zaman bildikleri ve g\u00fcvendikleri temsilciye ba\u011flanmas\u0131n\u0131 sa\u011flayarak daha ki\u015fiselle\u015ftirilmi\u015f ve tutarl\u0131 bir deneyim sunar.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\">\u00dccretsiz Deneyin<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-1024x1024.png\" alt=\"\" class=\"wp-image-294070\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-88x88.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Tercih Edilen Acente Nas\u0131l \u00c7al\u0131\u015f\u0131r?<\/h4>\n\n\n\n<p>Bir m\u00fc\u015fteri arad\u0131\u011f\u0131nda, sistem onu otomatik olarak <a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5802573-skill-based-routing-in-call-flow\" data-type=\"link\" data-id=\"https:\/\/help.cloudtalk.io\/en\/articles\/5802573-skill-based-routing-in-call-flow\" target=\"_blank\" rel=\"noopener\">belirlenen temsilciye<\/a> y\u00f6nlendirir. Bu ak\u0131ll\u0131 y\u00f6nlendirme mekanizmas\u0131 gereksiz aktarmalar\u0131 ortadan kald\u0131r\u0131r, bekleme s\u00fcrelerini azalt\u0131r ve sorunsuz, ki\u015fiselle\u015ftirilmi\u015f bir deneyim sa\u011flar. <br\/><br\/>Bu kurulum, atanm\u0131\u015f temsilcinin m\u00fc\u015fterinin ge\u00e7mi\u015fi ve be\u011fenileri hakk\u0131nda tam bilgi sahibi olarak m\u00fc\u015fterinin ihtiya\u00e7lar\u0131n\u0131 verimli bir \u015fekilde y\u00f6netmesine olanak tan\u0131r. \u0130leti\u015fimi kolayla\u015ft\u0131r\u0131r, bekleme s\u00fcrelerini azalt\u0131r ve i\u015fletmeniz ile m\u00fc\u015fterileriniz aras\u0131nda daha g\u00fc\u00e7l\u00fc, daha g\u00fcvenilir bir ili\u015fkiyi te\u015fvik eder. <br\/><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\">\u00dccretsiz Deneyin<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"888\" height=\"718\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-preferred-agent-atf.png\" alt=\"\" class=\"wp-image-184984\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-preferred-agent-atf.png 888w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-preferred-agent-atf-300x243.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-preferred-agent-atf-768x621.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-preferred-agent-atf-529x428.png 529w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-preferred-agent-atf-424x343.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-preferred-agent-atf-140x113.png 140w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-preferred-agent-atf-88x71.png 88w\" sizes=\"auto, (max-width: 888px) 100vw, 888px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 benefits4cards gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">Tercih Edilen Acentenin Faydalar\u0131<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Daha \u0130yi Sonu\u00e7lar \u0130\u00e7in Do\u011fru Ki\u015fileri E\u015fle\u015ftirin<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-zap type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M13 2L4.09344 12.6879C3.74463 13.1064 3.57023 13.3157 3.56756 13.4925C3.56524 13.6461 3.63372 13.7923 3.75324 13.8889C3.89073 14 4.16316 14 4.70802 14H12L11 22L19.9065 11.3121C20.2553 10.8936 20.4297 10.6843 20.4324 10.5075C20.4347 10.3539 20.3663 10.2077 20.2467 10.1111C20.1092 10 19.8368 10 19.292 10H12L13 2Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Temsilci \u00dcretkenli\u011fini En \u00dcst D\u00fczeye \u00c7\u0131kar\u0131n<\/h4>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/test-staging.cloudtalk.io\/tr\/blog\/cagri-yonlendirme-nedir-ve-size-nasil-fayda-saglayabilir\/\">M\u00fc\u015fterileri ge\u00e7mi\u015flerini bilen temsilcilere do\u011frudan y\u00f6nlendirerek<\/a> verimlili\u011fi art\u0131r\u0131n. Gereksiz ge\u00e7mi\u015f kontrollerini ve tekrarlayan a\u00e7\u0131klamalar\u0131 ortadan kald\u0131rarak \u00e7a\u011fr\u0131 i\u015fleme s\u00fcresini en aza indirin ve verimlili\u011fi art\u0131r\u0131n. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-user01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M20 21C20 19.6044 20 18.9067 19.8278 18.3389C19.44 17.0605 18.4395 16.06 17.1611 15.6722C16.5933 15.5 15.8956 15.5 14.5 15.5H9.5C8.10444 15.5 7.40665 15.5 6.83886 15.6722C5.56045 16.06 4.56004 17.0605 4.17224 18.3389C4 18.9067 4 19.6044 4 21M16.5 7.5C16.5 9.98528 14.4853 12 12 12C9.51472 12 7.5 9.98528 7.5 7.5C7.5 5.01472 9.51472 3 12 3C14.4853 3 16.5 5.01472 16.5 7.5Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">M\u00fc\u015fteri Deneyimini Y\u00fckseltin<\/h4>\n\n\n\n<p class=\"has-text-align-center\">M\u00fc\u015fterileri tutarl\u0131, g\u00fcvenilir bir ileti\u015fim noktas\u0131na ba\u011flayarak sorunsuz ve ki\u015fiselle\u015ftirilmi\u015f bir deneyim sa\u011flay\u0131n. Tekrarlayan etkile\u015fimlerden kaynaklanan hayal k\u0131r\u0131kl\u0131\u011f\u0131n\u0131 ortadan kald\u0131rarak rahatl\u0131\u011f\u0131, g\u00fcveni ve uzun vadeli memnuniyeti te\u015fvik edin. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-coinsHand type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Operasyonel Maliyetleri Azalt\u0131n<\/h4>\n\n\n\n<p class=\"has-text-align-center\">\u00c7a\u011fr\u0131 \u00e7\u00f6z\u00fcm s\u00fcrelerini iyile\u015ftirerek ve tekrarlanan m\u00fc\u015fteri sorunlar\u0131 i\u00e7in kapsaml\u0131 e\u011fitim ihtiyac\u0131n\u0131 azaltarak maliyetleri d\u00fc\u015f\u00fcr\u00fcn. Yo\u011fun saatlerde ekstra personel ihtiyac\u0131n\u0131 en aza indirirken temsilcilerin g\u00f6revlerine odaklanmalar\u0131n\u0131 sa\u011flayarak verimlili\u011fi art\u0131r\u0131n. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageHeartCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 11.5C20.9996 16.1944 17.194 20 12.4996 20C11.4228 20 10.3928 19.7998 9.44478 19.4345C9.27145 19.3678 9.18478 19.3344 9.11586 19.3185C9.04807 19.3029 8.999 19.2963 8.92949 19.2937C8.85881 19.291 8.78127 19.299 8.62619 19.315L3.50517 19.8444C3.01692 19.8948 2.7728 19.9201 2.6288 19.8322C2.50337 19.7557 2.41794 19.6279 2.3952 19.4828C2.36909 19.3161 2.48575 19.1002 2.71906 18.6684L4.35472 15.6408C4.48942 15.3915 4.55677 15.2668 4.58728 15.1469C4.6174 15.0286 4.62469 14.9432 4.61505 14.8214C4.60529 14.6981 4.55119 14.5376 4.443 14.2166C4.15547 13.3636 3.99962 12.45 3.99962 11.5C3.99962 6.80558 7.8052 3 12.4996 3C17.194 3 20.9996 6.80558 20.9996 11.5Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12.4965 8.94925C11.5968 7.9104 10.0965 7.63095 8.96924 8.58223C7.84196 9.5335 7.68326 11.124 8.56851 12.2491C9.11696 12.9461 10.4935 14.2191 11.4616 15.087C11.8172 15.4057 11.995 15.5651 12.2084 15.6293C12.3914 15.6844 12.6017 15.6844 12.7847 15.6293C12.9981 15.5651 13.1759 15.4057 13.5315 15.087C14.4996 14.2191 15.8761 12.9461 16.4246 12.2491C17.3098 11.124 17.1705 9.5235 16.0238 8.58223C14.8772 7.64096 13.3963 7.9104 12.4965 8.94925Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">M\u00fc\u015fteri Ba\u011fl\u0131l\u0131\u011f\u0131n\u0131 Art\u0131r\u0131n<\/h4>\n\n\n\n<p class=\"has-text-align-center\">M\u00fc\u015fterileri, ge\u00e7mi\u015flerini ve tercihlerini anlayan temsilcilerle s\u00fcrekli olarak bulu\u015fturarak ili\u015fkileri g\u00fc\u00e7lendirin. G\u00fcveni te\u015fvik edin, daha derin ba\u011flant\u0131lar kurun ve daha y\u00fcksek elde tutma oranlar\u0131 i\u00e7in uzun vadeli sadakati art\u0131r\u0131n. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">CloudTalk&#8217;ta Tercih Edilen Temsilci Nas\u0131l Atan\u0131r?<\/h4>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li><a href=\"https:\/\/my.cloudtalk.io\/login\" target=\"_blank\" rel=\"noopener\">CloudTalk<\/a> &#8216;ta oturum a\u00e7\u0131n ve sol taraftaki men\u00fcden &#8220;<strong>Ki\u015filer<\/strong>&#8221; b\u00f6l\u00fcm\u00fcne gidin.<\/li>\n\n\n\n<li>Tercih edilen bir temsilci atamak istedi\u011finiz m\u00fc\u015fteriyi bulmak i\u00e7in arama arac\u0131n\u0131 kullan\u0131n.<\/li>\n\n\n\n<li>Sa\u011f \u00fcst k\u00f6\u015fedeki &#8220;<strong>\u0130leti\u015fim bilgilerini d\u00fczenle<\/strong>&#8221; se\u00e7ene\u011fine t\u0131klay\u0131n.<\/li>\n\n\n\n<li>&#8220;<strong>Favori temsilci<\/strong>&#8221; b\u00f6l\u00fcm\u00fcne ilerleyin ve belirlenen ekip \u00fcyesini se\u00e7in.<\/li>\n\n\n\n<li>\u00d6devi sonland\u0131rmak i\u00e7in a\u015fa\u011f\u0131 kayd\u0131r\u0131n ve &#8220;<strong>De\u011fi\u015fiklikleri kaydet<\/strong>&#8221; d\u00fc\u011fmesine bas\u0131n.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5763009-caller-based-routing-with-conditions\" target=\"_blank\" rel=\"noopener\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"888\" height=\"694\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Flow-Designer-2.png\" alt=\"\" class=\"wp-image-244672\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Flow-Designer-2.png 888w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Flow-Designer-2-300x234.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Flow-Designer-2-768x600.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Flow-Designer-2-548x428.png 548w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Flow-Designer-2-424x331.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Flow-Designer-2-145x113.png 145w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenCall-Flow-Designer-2-88x69.png 88w\" sizes=\"auto, (max-width: 888px) 100vw, 888px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-icon-cards-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">\u00d6zellikler<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ho\u015funuza gidebilecek di\u011fer \u00f6zellikler<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-call-queuing.svg\" alt=\"\" class=\"wp-image-183590\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">\u00c7a\u011fr\u0131 Kuyru\u011fu<\/h4>\n\n\n\n<p>\u00c7a\u011fr\u0131lar\u0131 m\u00fc\u015fteri durumuna, teknik becerilere veya belirli i\u015f ihtiya\u00e7lar\u0131na g\u00f6re ilgili temsilcilere otomatik olarak da\u011f\u0131t\u0131n.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-merkezi-araclari\/cagri-kuyrugu-nedir-nasil-calisir-ve-en-iyi-uygulamalar\/\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/icon-IVR-Pricing.svg\" alt=\"\" class=\"wp-image-290288\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Amiral Gemisi \u00d6zelli\u011fi<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">\u0130nteraktif<br\/>Sesli Yan\u0131t<\/h4>\n\n\n\n<p>\u00c7ok seviyeli bir IVR men\u00fcs\u00fc ile arayanlar\u0131n\u0131z\u0131n yolculu\u011funu kolayla\u015ft\u0131r\u0131n ve onlar\u0131 olmalar\u0131 gereken yere y\u00f6nlendirin.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/interaktif-sesli-yanit\/\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-skill-based-routing.svg\" alt=\"\" class=\"wp-image-183638\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Beceri Tabanl\u0131 Y\u00f6nlendirme<\/h4>\n\n\n\n<p>Temsilcilerinize veya ekiplerinize \u00f6zel beceriler atay\u0131n ve m\u00fc\u015fteri \u00e7a\u011fr\u0131lar\u0131n\u0131 benzersiz uzmanl\u0131klar\u0131na g\u00f6re otomatik olarak y\u00f6nlendirin.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-merkezi-araclari\/beceri-tabanli-yonlendirme-yazilimi-temsilci-yonlendirme-verimliligini-artirin\/\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-caller-based-routing.svg\" alt=\"\" class=\"wp-image-183422\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Arayan Tabanl\u0131 Y\u00f6nlendirme<\/h4>\n\n\n\n<p>Temsilci becerileri ve beceri d\u00fczeyleri, \u00f6zel alanlar ve hatta CRM veya HelpDesk bilgileri gibi fakt\u00f6rlere g\u00f6re m\u00fc\u015fterileri otomatik olarak y\u00f6nlendirin.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cagri-merkezi-araclari\/akilli-cagri-yonlendirme-nedir-nasil-calisir-ve-en-iyi-uygulamalar\/\">Daha fazla bilgi edinin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group faq-section-accordion-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">S\u0131k\u00e7a sorulan sorular<\/h3>\n\n\n\n<p class=\"has-text-align-center\">\u00dcr\u00fcn ve faturaland\u0131rma hakk\u0131nda bilmeniz gereken her \u015fey.<\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Tercih Edilen Acente y\u00f6nlendirmesi nas\u0131l \u00e7al\u0131\u015f\u0131r?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Bu \u00f6zellik, belirli m\u00fc\u015fterileri belirlenmi\u015f temsilcilere atayarak, \u00f6nceki etkile\u015fimlerini bilen birine ba\u011flanmalar\u0131n\u0131 sa\u011flar, b\u00f6ylece ki\u015fiselle\u015ftirilmi\u015f ve verimli hizmet sunar.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Tercih Edilen Acente y\u00f6nlendirmesi ne gibi avantajlar sunuyor?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Tutarl\u0131 etkile\u015fimler sa\u011flayarak m\u00fc\u015fteri memnuniyetini art\u0131r\u0131r, m\u00fc\u015fterilerin bilgileri tekrarlama ihtiyac\u0131n\u0131 azalt\u0131r ve temsilcilerin m\u00fc\u015fterilerle daha g\u00fc\u00e7l\u00fc ili\u015fkiler kurmas\u0131na olanak tan\u0131r. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Tek bir ki\u015fiye birden fazla tercih edilen temsilci atayabilir miyim?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Evet, bir ki\u015fiye birden fazla m\u00fc\u015fteri temsilcisi e\u015flemek m\u00fcmk\u00fcnd\u00fcr. Bu gibi durumlarda sistem, \u00e7a\u011fr\u0131y\u0131 \u00f6nceden tan\u0131mlanm\u0131\u015f s\u0131raya g\u00f6re ilk uygun temsilciye y\u00f6nlendirmeye \u00e7al\u0131\u015f\u0131r. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397630106\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Tercih Edilen Temsilci y\u00f6nlendirmesi beceri tabanl\u0131 y\u00f6nlendirme ile nas\u0131l etkile\u015fime girer?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Tercih Edilen Temsilci y\u00f6nlendirmesi, m\u00fc\u015fteriyi kendi belirledikleri temsilciye ba\u011flamaya \u00f6ncelik verir. Tercih edilen temsilci m\u00fcsait de\u011filse, sistem m\u00fc\u015fteriyi ba\u015fka bir nitelikli temsilciye ba\u011flamak i\u00e7in beceriye dayal\u0131 y\u00f6nlendirmeyi kullanabilir. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397648430\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Tercih edilen acenteye ula\u015f\u0131lamazsa ne olur?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Tercih edilen temsilci m\u00fcsait de\u011filse, sistem, temsilci m\u00fcsait olana kadar \u00e7a\u011fr\u0131y\u0131 bir kuyrukta bekletecek veya \u00f6nceden tan\u0131mlanm\u0131\u015f kriterlere g\u00f6re \u00e7a\u011fr\u0131y\u0131 ba\u015fka bir uygun temsilciye y\u00f6nlendirecek \u015fekilde yap\u0131land\u0131r\u0131labilir.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397666318\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Tercih edilen bir temsilci atamas\u0131n\u0131 nas\u0131l g\u00fcncelleyebilir veya kald\u0131rabilirim?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Y\u00f6neticiler, tercih edilen temsilci atamalar\u0131n\u0131 sistemin ayarlar\u0131 veya ileti\u015fim y\u00f6netimi aray\u00fcz\u00fc arac\u0131l\u0131\u011f\u0131yla de\u011fi\u015ftirebilir veya kald\u0131rabilir, b\u00f6ylece y\u00f6nlendirme kurallar\u0131n\u0131n personel de\u011fi\u015fiklikleriyle g\u00fcncel kalmas\u0131n\u0131 sa\u011flar.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397678013\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Preferred Agent&#8217;tan en \u00e7ok hangi sekt\u00f6rler yararlan\u0131yor?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Tercih Edilen Temsilci \u00f6zelli\u011fi, ki\u015fiselle\u015ftirilmi\u015f hizmet ve uzun vadeli m\u00fc\u015fteri ili\u015fkilerinin ba\u015far\u0131n\u0131n anahtar\u0131 oldu\u011fu sekt\u00f6rler i\u00e7in \u00f6zellikle de\u011ferlidir. M\u00fc\u015fteri Destek ve Yard\u0131m Masalar\u0131; Sa\u011fl\u0131k Hizmetleri ve Telet\u0131p; Finansal Hizmetler ve Bankac\u0131l\u0131k; Emlak; Hukuk ve Dan\u0131\u015fmanl\u0131k Hizmetleri; Sigorta ve Tazminat \u0130\u015flemlerinde yayg\u0131n olarak kullan\u0131lmaktad\u0131r. <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group faq-section-still-have-questions\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group avatars-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png\" alt=\"\" class=\"wp-image-294036\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"119\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png\" alt=\"\" class=\"wp-image-294037\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png 119w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-88x88.png 88w\" sizes=\"auto, (max-width: 119px) 100vw, 119px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png\" alt=\"\" class=\"wp-image-294038\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Hala sorular\u0131n\u0131z m\u0131 var?<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Arad\u0131\u011f\u0131n\u0131z cevab\u0131 bulamad\u0131n\u0131z m\u0131? L\u00fctfen ekibimizle sohbet edin. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">\u0130leti\u015fime ge\u00e7in<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group cta-section simple-centered dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Ba\u015flamaya haz\u0131r m\u0131s\u0131n\u0131z?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">DAHA FAZLA ve DAHA \u0130Y\u0130 g\u00f6r\u00fc\u015fmeler yapmak i\u00e7in CloudTalk&#8217;a g\u00fcvenen 4,000+ \u00fczerindeki modern \u015firketlere kat\u0131l\u0131n.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/cloudtalk-14-gunluk-ucretsiz-deneme\/\">\u00dccretsiz Deneyin<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/tr\/bir-demo-planlayin\/\">\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Arayanlar\u0131 Tercih Edilen Temsilcilerine Ba\u011flay\u0131n M\u00fc\u015fterileri favori temsilcilerine ba\u011flamak i\u00e7in tercih edilen y\u00f6nlendirmeyi kullan\u0131n, ki\u015fiselle\u015ftirilmi\u015f hizmet sa\u011flay\u0131n ve m\u00fc\u015fteri sadakatini zahmetsizce art\u0131r\u0131n. Her M\u00fc\u015fteriye De\u011ferli Oldu\u011funu Hissettirin Hizmetinizi \u0130nsanile\u015ftirin Belirli m\u00fc\u015fterilerin her zaman ihtiya\u00e7lar\u0131n\u0131 anlayan tan\u0131d\u0131k, g\u00fcvenilir bir temsilciyle ba\u011flant\u0131da olmas\u0131n\u0131 sa\u011flay\u0131n. Taze Veri Kullan\u0131n Temsilcileri yeni m\u00fc\u015fterilere atamak ve sistemler aras\u0131nda her zaman g\u00fcncel [&hellip;]<\/p>\n","protected":false},"author":142,"featured_media":209392,"parent":209755,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-312321","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages\/312321","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/comments?post=312321"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages\/312321\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages\/209755"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/media\/209392"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/media?parent=312321"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/tr\/wp-json\/wp\/v2\/ct-post-type?post=312321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}