{"id":297242,"date":"2025-05-27T20:32:51","date_gmt":"2025-05-27T18:32:51","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/kapsul-crm-telefon-sistemi-entegrasyonu\/"},"modified":"2025-05-27T20:36:11","modified_gmt":"2025-05-27T18:36:11","slug":"kapsul-crm-telefon-sistemi-entegrasyonu","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/tr\/kapsul-crm-telefon-sistemi-entegrasyonu\/","title":{"rendered":"Kaps\u00fcl CRM Telefon Sistemi Entegrasyonu"},"content":{"rendered":"\n
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\"\"<\/figure>\n<\/div>\n\n\n\n
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\"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

Kaps\u00fcl CRM Telefon Sistemi Entegrasyonu<\/p>\n<\/div><\/div>\n\n\n\n

Kaps\u00fcl CRM i\u00e7in \u00c7a\u011fr\u0131 Merkezi<\/h1>\n\n\n\n

CRM \u201cinizin g\u00fcc\u00fcn\u00fc ve g\u00fc\u00e7l\u00fc arama \u00f6zelliklerini CloudTalk\u201d un Capsule CRM VoIP Entegrasyonu<\/strong> ile birle\u015ftirin. Arama yap\u0131n ve al\u0131n, SMS mesajlar\u0131 g\u00f6nderin ve 2 y\u00f6nl\u00fc senkronizasyon ile manuel g\u00f6revlerde zaman kazan\u0131n.<\/p>\n<\/div><\/div>\n\n\n\n

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\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n\n\n\n
\u00dccretsiz Deneyin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Taraf\u0131ndan yap\u0131lm\u0131\u015ft\u0131r<\/p>\n\n\n\n

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CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Kategori<\/p>\n\n\n\n

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CRM<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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\u015eunun i\u00e7in kullan\u0131n<\/p>\n\n\n\n

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\u00dcretkenlik<\/p>\n\n\n\n

\u0130\u015fbirli\u011fi<\/p>\n\n\n\n

Kur\u015fun \u00dcretimi<\/p>\n\n\n\n

Sat\u0131\u015f<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Kullan\u0131c\u0131lar<\/p>\n\n\n\n

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Ajanlar<\/p>\n\n\n\n

G\u00f6zetmenler<\/p>\n\n\n\n

Sat\u0131\u015f Ekipleri<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Binlerce Ki\u015finin G\u00fcvendi\u011fi<\/p>\n\n\n\n

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1,480 G2 hakk\u0131ndaki yorumlar<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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1200<\/code><\/p>\n\n\n\n

D\u00fcnya genelindeki \u015firketler<\/p>\n<\/div>\n\n\n\n

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82<\/code>%<\/p>\n\n\n\n

\u00c7a\u011fr\u0131 hacminde art\u0131\u015f<\/p>\n<\/div>\n\n\n\n

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23<\/code>%<\/p>\n\n\n\n

Daha az cevaps\u0131z arama<\/p>\n<\/div>\n\n\n\n

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1326<\/code>\u20ac<\/p>\n\n\n\n

Y\u0131ll\u0131k tasarruf<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Kaps\u00fcl CRM Telefon Entegrasyonunun Faydalar\u0131<\/strong><\/h2>\n\n\n\n
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Daha Ak\u0131ll\u0131 \u00c7a\u011fr\u0131larla Sat\u0131\u015f Verimlili\u011fini Art\u0131r\u0131n<\/h3>\n\n\n\n

CloudTalk’un Capsule CRM entegrasyonu ile sat\u0131\u015f i\u015f ak\u0131\u015f\u0131n\u0131z\u0131 geli\u015ftirin. T\u0131kla ve ara i\u015flevi, manuel aramay\u0131 ortadan kald\u0131rarak temsilcilerin potansiyel m\u00fc\u015fterilerle an\u0131nda ba\u011flant\u0131 kurmas\u0131n\u0131 sa\u011flar. Sorunsuz arama ile g\u00fcnl\u00fck eri\u015fimi art\u0131r\u0131n, yan\u0131t s\u00fcrelerini azalt\u0131n ve d\u00f6n\u00fc\u015f\u00fcm oranlar\u0131n\u0131 iyile\u015ftirin. <\/p>\n<\/div>\n\n\n\n

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Daha \u0130yi Etkile\u015fim i\u00e7in \u0130\u015f Ak\u0131\u015flar\u0131n\u0131 Otomatikle\u015ftirin<\/h3>\n\n\n\n

Otomatik \u00e7a\u011fr\u0131 kayd\u0131, takipler ve SMS bildirimleri ile m\u00fc\u015fteri etkile\u015fimlerini kolayla\u015ft\u0131r\u0131n. Zaman\u0131nda eylemleri tetiklemek i\u00e7in \u00f6zel ko\u015fullar\u0131 yap\u0131land\u0131r\u0131n, manuel g\u00f6revleri en aza indirirken tutarl\u0131 etkile\u015fim sa\u011flay\u0131n, b\u00f6ylece ekibiniz anla\u015fmalar\u0131 kapatmaya ve ili\u015fkileri geli\u015ftirmeye odaklanabilir. <\/p>\n<\/div>\n<\/div>\n\n\n\n

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Sorunsuz \u00c7a\u011fr\u0131 Kayd\u0131 ve Veri Senkronizasyonu<\/h3>\n\n\n\n

Capsule CRM’de gelen, giden ve cevaps\u0131z aramalar\u0131 otomatik olarak kaydedin. Manuel giri\u015f yapmadan \u00e7a\u011fr\u0131 kay\u0131tlar\u0131n\u0131, sesli mesajlar\u0131 ve notlar\u0131 yakalay\u0131n. \u0130ki y\u00f6nl\u00fc senkronizasyon, m\u00fc\u015fteri verilerini g\u00fcncel tutarak ekibinizin her zaman en son bilgilere sahip olmas\u0131n\u0131 sa\u011flar. <\/p>\n<\/div>\n\n\n\n

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Do\u011fruluk i\u00e7in Birle\u015fik Veri Y\u00f6netimi<\/h3>\n\n\n\n

Capsule CRM ve CloudTalk aras\u0131nda ger\u00e7ek zamanl\u0131 senkronizasyon ile m\u00fc\u015fteri kay\u0131tlar\u0131n\u0131 d\u00fczenli ve do\u011fru tutun. M\u00fckerrer giri\u015fleri ortadan kald\u0131r\u0131n, anla\u015fma ilerlemesini zahmetsizce takip edin ve kolayla\u015ft\u0131r\u0131lm\u0131\u015f sat\u0131\u015f i\u015flemleri i\u00e7in her iki platformda da eksiksiz bir ileti\u015fim ge\u00e7mi\u015fi tutun. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Capsule CRM’i CloudTalk ile Neden Entegre Etmelisiniz?<\/h2>\n\n\n\n

Capsule CRM telefon entegrasyonunu zahmetsizce kurun ve sat\u0131\u015f ve destek i\u015f ak\u0131\u015flar\u0131n\u0131z\u0131 optimize edin. CloudTalk ile arama, SMS ve ger\u00e7ek zamanl\u0131 veri senkronizasyonuna do\u011frudan eri\u015fim elde ederek daha iyi m\u00fc\u015fteri i\u00e7g\u00f6r\u00fcleri i\u00e7in her etkile\u015fimin otomatik olarak kaydedilmesini sa\u011flars\u0131n\u0131z. <\/p>\n\n\n\n

Ki\u015fileri senkronize edin, \u00e7a\u011fr\u0131 sonu\u00e7lar\u0131n\u0131 izleyin, kay\u0131tlar\u0131 dinleyin, SMS takipleri g\u00f6nderin ve analitiklere eri\u015fin – hepsi Capsule CRM i\u00e7inden. <\/p>\n\n\n\n

Kaps\u00fcl CRM Nedir?<\/strong><\/p>\n\n\n\n

Capsule CRM, i\u015fletmelerin ki\u015fileri, sat\u0131\u015f hatlar\u0131n\u0131 ve m\u00fc\u015fteri ili\u015fkilerini y\u00f6netmelerine yard\u0131mc\u0131 olmak i\u00e7in tasarlanm\u0131\u015f esnek, bulut tabanl\u0131 bir CRM’dir. Potansiyel m\u00fc\u015fteri takibini basitle\u015ftirir, s\u00fcre\u00e7leri otomatikle\u015ftirir ve i\u015fletmenin b\u00fcy\u00fcmesini sa\u011flamak i\u00e7in eyleme ge\u00e7irilebilir i\u00e7g\u00f6r\u00fcler sa\u011flar. <\/p>\n\n\n\n

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\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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CloudTalk ve Capsule CRM Hangi Verileri Payla\u015f\u0131yor?<\/h2>\n\n\n\n
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Kaps\u00fcl CRM<\/p>\n<\/div>\n\n\n\n

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CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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CloudTalk S\u00fcre\u00e7leri<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u0130\u015f Ak\u0131\u015f\u0131 Eylemleri:Arama kayd\u0131, arama ba\u015flatma ve SMS mesaj\u0131 g\u00f6nderme i\u015flemlerini otomatikle\u015ftirin.<\/p>\n<\/div>\n\n\n\n

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\u0130\u015f Ak\u0131\u015f\u0131 Eylemleri<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Capsule CRM & CloudTalk Exchange<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u0130leti\u015fim Bilgileri:Adlar\u0131, e-postalar\u0131, telefon numaralar\u0131n\u0131 ve m\u00fc\u015fteri aday\u0131 ayr\u0131nt\u0131lar\u0131n\u0131 sistemler aras\u0131nda senkronize edin.<\/p>\n<\/div>\n\n\n\n

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\u0130leti\u015fim Bilgileri<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Potansiyel M\u00fc\u015fteri ve Anla\u015fma Etkinli\u011fi:Etkinlikler, durumlar ve etiketlerle ilgili g\u00fcncellemeleri sorunsuz bir \u015fekilde payla\u015f\u0131n.<\/p>\n<\/div>\n\n\n\n

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Liderlik ve Anla\u015fma Etkinli\u011fi<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u00c7a\u011fr\u0131 Notlar\u0131 ve Kay\u0131tlar\u0131: \u00c7a\u011fr\u0131 sonu\u00e7lar\u0131n\u0131 kaydeder ve \u00e7a\u011fr\u0131 kay\u0131tlar\u0131n\u0131 m\u00fc\u015fteri profillerine ekler.<\/p>\n<\/div>\n\n\n\n

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\u00c7a\u011fr\u0131 Notlar\u0131 ve Kay\u0131tlar\u0131 <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Kaps\u00fcl CRM Teslim Al\u0131nd\u0131<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u00c7a\u011fr\u0131 Verileri:Cevaps\u0131z \u00e7a\u011fr\u0131lar, s\u00fcreler, \u00e7a\u011fr\u0131 sonu\u00e7lar\u0131 ve g\u00fcnl\u00fckler Capsule CRM ile senkronize edilir.<\/p>\n<\/div>\n\n\n\n

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\u00c7a\u011fr\u0131 Verileri<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Sesli Mesajlar ve Etiketler:\u0130zleme ve takip i\u00e7in ayr\u0131nt\u0131l\u0131 \u00e7a\u011fr\u0131 kay\u0131tlar\u0131na, sesli mesajlara ve etiketlere eri\u015fin.<\/p>\n<\/div>\n\n\n\n

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Sesli Mesajlar ve Etiketler<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Capsule CRM CloudTalk ile Nas\u0131l Entegre Edilir?<\/h2>\n\n\n\n
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  1. CloudTalk hesab\u0131n\u0131za giri\u015f yap\u0131n ve sol men\u00fcdeki Hesap > Entegrasyonlar<\/strong> b\u00f6l\u00fcm\u00fcne gidin.<\/li>\n\n\n\n
  2. Kaps\u00fcl CRM entegrasyonunun \u00fczerine gelin ve kurulumu ba\u015flatmak i\u00e7in +Ekle<\/strong> ‘ye t\u0131klay\u0131n.<\/li>\n\n\n\n
  3. Capsule CRM giri\u015f sayfas\u0131na y\u00f6nlendirileceksiniz. Oturum a\u00e7mak i\u00e7in kimlik bilgilerinizi girin. <\/li>\n\n\n\n
  4. CloudTalk eri\u015fimi vermek ve ba\u011flant\u0131y\u0131 kurmak i\u00e7in Yetkilendir<\/strong> ‘e t\u0131klay\u0131n.<\/li>\n\n\n\n
  5. Ki\u015fi senkronizasyonu, \u00e7a\u011fr\u0131 kayd\u0131 ve i\u015f ak\u0131\u015f\u0131 tercihleri dahil olmak \u00fczere entegrasyon ayarlar\u0131n\u0131z\u0131 yap\u0131land\u0131r\u0131n.<\/li>\n\n\n\n
  6. Entegrasyonunuzu kaydedin ve Capsule CRM ki\u015filerinizi ve \u00e7a\u011fr\u0131 verilerinizi CloudTalk ile otomatik olarak senkronize etsin.<\/li>\n<\/ol>\n\n\n\n
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    \u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n\n\n\n
    \u00dccretsiz Deneyin<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
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    M\u00fc\u015fterilerimizin bizi neden sevdi\u011fini \u00f6\u011frenin<\/h2>\n\n\n\n
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    Swille’in Destek Biletlerini nas\u0131l %50<\/strong> azaltt\u0131\u011f\u0131n\u0131 \u00f6\u011frenin<\/h5>\n\n\n\n
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    Hikayeyi Oku<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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    CloudTalk, CRM ekibimizin teknik sorunlarla m\u00fccadele etmekten stratejik iyile\u015ftirmeler yapmaya ge\u00e7mesini sa\u011flad\u0131. Art\u0131k destek talepleri, d\u00fc\u015fen \u00e7a\u011fr\u0131lar veya ba\u011flant\u0131 sorunlar\u0131yla de\u011fil, yap\u0131land\u0131rmalarla ilgili. <\/p>\n\n\n\n

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    Mariana R.<\/p>\n\n\n\n

    \u00dcr\u00fcn M\u00fcd\u00fcr\u00fc<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    Dentakay’ \u0131n<\/strong> \u00e7a\u011fr\u0131 hacmini nas\u0131l 2,5 kat<\/strong> art\u0131rd\u0131\u011f\u0131n\u0131 \u00f6\u011frenin<\/h5>\n\n\n\n
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    Hikayeyi Oku<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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    Power Dialer \u00e7a\u011fr\u0131 hacmimizi y\u00f6netmek i\u00e7in ezber bozan bir \u00f6zellik oldu. Bu \u00f6zelli\u011fi uygulamaya ba\u015flad\u0131\u011f\u0131m\u0131zdan beri temsilcilerimizin yakla\u015f\u0131k %90’\u0131 aramay\u0131 otomatikle\u015ftirmek i\u00e7in bu \u00f6zelli\u011fi kullan\u0131yor ve zamandan tasarruf ediyor. G\u00fc\u00e7l\u00fc \u00e7evirici, hem yeni hem de eski m\u00fc\u015fteri adaylar\u0131yla ilgilenmeyi kolayla\u015ft\u0131r\u0131yor. B\u00fcy\u00fcmemiz i\u00e7in \u00e7ok \u00f6nemliydi – \u00e7a\u011fr\u0131 hacmimiz sadece 8 ayda 2,5 kat artt\u0131. <\/p>\n\n\n\n

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    <\/div><\/div>\n\n\n\n
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    Ahmed A.<\/p>\n\n\n\n

    Veri Y\u00f6netimi ve Raporlama Uzman\u0131<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    Capitalo’nun yapay zeka ile<\/strong> verimlili\u011fi nas\u0131l %83,3<\/strong> art\u0131rd\u0131\u011f\u0131n\u0131 \u00f6\u011frenin<\/h5>\n\n\n\n
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    Hikayeyi Oku<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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    CloudTalk’\u0131n yapay zeka konu\u015fma zekas\u0131 verimlili\u011fimizi b\u00fcy\u00fck \u00f6l\u00e7\u00fcde art\u0131rd\u0131. \u00c7a\u011fr\u0131 kalitesi analiz s\u00fcresini g\u00fcnde 2 saatten 20 dakikaya indirdik ve yanl\u0131\u015f hedeflenen m\u00fc\u015fteri adaylar\u0131n\u0131 %24 oran\u0131nda azaltarak pazarlar aras\u0131nda tutarl\u0131l\u0131\u011f\u0131 korurken stratejik b\u00fcy\u00fcmeye odaklanmam\u0131z\u0131 sa\u011flad\u0131k. <\/p>\n\n\n\n

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    <\/div><\/div>\n\n\n\n
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    Sara Konickova<\/p>\n\n\n\n

    Sat\u0131\u015f Operasyonlar\u0131 M\u00fcd\u00fcr\u00fc<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n