{"id":209927,"date":"2024-04-11T10:52:27","date_gmt":"2024-04-11T08:52:27","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/entegre-cagri-merkezi-yazilimi\/freshworks-crmi-akilli-telefon-sistemimizle-entegre-edin\/"},"modified":"2025-04-15T11:42:06","modified_gmt":"2025-04-15T09:42:06","slug":"freshworks-crmi-akilli-telefon-sistemimizle-entegre-edin","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/tr\/freshworks-crmi-akilli-telefon-sistemimizle-entegre-edin\/","title":{"rendered":"Freshsales Telefon Sistemi Entegrasyonu"},"content":{"rendered":"\n
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\"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

Freshsales Telefon Sistemi Entegrasyonu<\/p>\n<\/div><\/div>\n\n\n\n

Freshsales i\u00e7in \u00c7a\u011fr\u0131 Merkezi<\/h1>\n\n\n\n

CRM’inizin g\u00fcc\u00fcn\u00fc ve g\u00fc\u00e7l\u00fc arama \u00f6zelliklerini CloudTalk’un Freshsales VoIP Entegrasyonu ile birle\u015ftirin. \u00c7a\u011fr\u0131 yap\u0131n ve al\u0131n, SMS mesajlar\u0131 g\u00f6nderin ve 2 y\u00f6nl\u00fc senkronizasyon ile manuel g\u00f6revlerde zaman kazan\u0131n. <\/p>\n<\/div><\/div>\n\n\n\n

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\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n\n\n\n
\u00dccretsiz Deneyin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Taraf\u0131ndan yap\u0131lm\u0131\u015ft\u0131r<\/p>\n\n\n\n

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CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Kategori<\/p>\n\n\n\n

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CRM<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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\u015eunun i\u00e7in kullan\u0131n<\/p>\n\n\n\n

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Sat\u0131\u015f Y\u00f6netimi<\/p>\n\n\n\n

Potansiyel M\u00fc\u015fteri Takibi<\/p>\n\n\n\n

\u00c7a\u011fr\u0131 Otomasyonu<\/p>\n\n\n\n

\u0130\u015f Ak\u0131\u015f\u0131 Senkronizasyonu<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Kullan\u0131c\u0131lar<\/p>\n\n\n\n

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Sat\u0131\u015f Temsilcileri<\/p>\n\n\n\n

Destek Ekipleri<\/p>\n\n\n\n

G\u00f6zetmenler<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Binlerce Ki\u015finin G\u00fcvendi\u011fi<\/p>\n\n\n\n

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1,480 G2 hakk\u0131ndaki yorumlar<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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1200<\/code><\/p>\n\n\n\n

D\u00fcnya genelindeki \u015firketler<\/p>\n<\/div>\n\n\n\n

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82<\/code>%<\/p>\n\n\n\n

\u00c7a\u011fr\u0131 hacminde art\u0131\u015f<\/p>\n<\/div>\n\n\n\n

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23<\/code>%<\/p>\n\n\n\n

Daha az cevaps\u0131z arama<\/p>\n<\/div>\n\n\n\n

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1326<\/code>\u20ac<\/p>\n\n\n\n

Y\u0131ll\u0131k tasarruf<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Freshsales Telefon Entegrasyonunun Faydalar\u0131<\/h2>\n\n\n\n
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Sat\u0131\u015f Verimlili\u011fini Art\u0131r\u0131n<\/strong><\/strong><\/h3>\n\n\n\n

CloudTalk’u Freshsales ile entegre ederek sat\u0131\u015f \u00e7abalar\u0131n\u0131 kolayla\u015ft\u0131r\u0131n. Yapay zeka destekli puanlama ile aramalar\u0131 otomatik olarak kaydedin, etkile\u015fimleri izleyin ve potansiyel m\u00fc\u015fterilere \u00f6ncelik verin. Sat\u0131\u015f ekibinizin verileri manuel olarak y\u00f6netmek yerine anla\u015fmalar\u0131 kapatmaya odaklanmas\u0131n\u0131 sa\u011flay\u0131n. <\/p>\n<\/div>\n\n\n\n

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Ak\u0131ll\u0131 \u00c7a\u011fr\u0131 Y\u00f6nlendirme ve Otomasyon<\/strong><\/strong><\/h3>\n\n\n\n

Ak\u0131ll\u0131 \u00e7a\u011fr\u0131 y\u00f6nlendirme ve otomasyon ile m\u00fc\u015fteri etkile\u015fimlerini geli\u015ftirin. Gelen \u00e7a\u011fr\u0131lar\u0131 m\u00fc\u015fteri aday\u0131 \u00f6nceli\u011fine g\u00f6re atay\u0131n, takip eylemlerini tetikleyin ve m\u00fc\u015fteri etkile\u015fimlerini Freshsales ile senkronize edin. Otomatik i\u015f ak\u0131\u015flar\u0131 ile hi\u00e7bir anla\u015fmay\u0131 ka\u00e7\u0131rmay\u0131n. <\/p>\n<\/div>\n<\/div>\n\n\n\n

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Sorunsuz \u00c7oklu Ekip \u0130\u015fbirli\u011fi<\/strong><\/strong><\/h3>\n\n\n\n

Sat\u0131\u015f, destek ve pazarlama ekiplerinin birlikte zahmetsizce \u00e7al\u0131\u015fmas\u0131n\u0131 sa\u011flay\u0131n. \u00c7a\u011fr\u0131 ge\u00e7mi\u015fini, m\u00fc\u015fteri notlar\u0131n\u0131 ve anla\u015fma g\u00fcncellemelerini Freshsales, Freshmarketer ve Freshservice aras\u0131nda senkronize edin. M\u00fc\u015fteri yolculu\u011funun her a\u015famas\u0131nda tam g\u00f6r\u00fcn\u00fcrl\u00fck sa\u011flay\u0131n. <\/p>\n<\/div>\n\n\n\n

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Geli\u015fmi\u015f \u0130\u00e7g\u00f6r\u00fcler ve Raporlama<\/strong><\/strong><\/h3>\n\n\n\n

\u00c7a\u011fr\u0131 performans\u0131, sat\u0131\u015f d\u00f6n\u00fc\u015f\u00fcmleri ve m\u00fc\u015fteri etkile\u015fimleri hakk\u0131nda ger\u00e7ek zamanl\u0131 analizler elde edin. Veriye dayal\u0131 kararlar almak ve sat\u0131\u015f stratejilerini optimize etmek i\u00e7in CloudTalk’un detayl\u0131 \u00e7a\u011fr\u0131 takibini Freshsales raporlar\u0131 ile birlikte kullan\u0131n. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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CloudTalk’u Freshsales ile Neden Entegre Etmelisiniz?<\/h3>\n\n\n\n

Freshsales \u00e7a\u011fr\u0131 merkezi entegrasyonunu dakikalar i\u00e7inde kurun ve yerle\u015fik arama, SMS ve otomasyon ara\u00e7lar\u0131<\/strong> ile sat\u0131\u015f i\u015f ak\u0131\u015flar\u0131n\u0131 geli\u015ftirin. M\u00fc\u015fteri verilerini senkronize tutun, \u00e7a\u011fr\u0131 ayr\u0131nt\u0131lar\u0131n\u0131 an\u0131nda kaydedin ve CRM’inizden \u00e7\u0131kmadan g\u00f6r\u00fc\u015fmeleri takip edin. Verimlili\u011fi art\u0131rmak i\u00e7in \u00e7a\u011fr\u0131 sonu\u00e7lar\u0131n\u0131<\/strong> otomatik olarak kaydedin , kay\u0131tlar\u0131 saklay\u0131n, takipler atay\u0131n ve sat\u0131\u015f performans\u0131n\u0131 analiz edin<\/strong>. CloudTalk ve Freshsales ile sat\u0131\u015f ekipleri potansiyel m\u00fc\u015fterilere \u00f6ncelik verebilir ve anla\u015fmalar\u0131 daha h\u0131zl\u0131 kapatabilir<\/strong>. Freshsales nedir?<\/strong>Freshsales, ekiplerin potansiyel m\u00fc\u015fterileri takip etmesine, anla\u015fmalar\u0131 y\u00f6netmesine ve sat\u0131\u015f s\u00fcre\u00e7lerini optimize etmesine yard\u0131mc\u0131 olmak i\u00e7in tasarlanm\u0131\u015f bir sat\u0131\u015f CRM’sidir.<\/p>\n\n\n\n

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\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n\n\n\n
\u00dccretsiz Deneyin<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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CloudTalk ve Freshsales Hangi Verileri Payla\u015f\u0131yor?<\/h2>\n\n\n\n
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Taze Sat\u0131\u015flar<\/p>\n<\/div>\n\n\n\n

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CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Freshsales teslim al\u0131yor<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u00c7a\u011fr\u0131 Verileri: Cevaps\u0131z \u00e7a\u011fr\u0131lar, \u00e7a\u011fr\u0131 s\u00fcreleri ve \u00e7a\u011fr\u0131 sonu\u00e7lar\u0131 Freshsales’te saklan\u0131r.<\/p>\n<\/div>\n\n\n\n

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\u00c7a\u011fr\u0131 Verileri<\/p>\n<\/div>\n<\/div>\n\n\n\n

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G\u00f6rev ve Takipler: \u00c7a\u011fr\u0131 sonu\u00e7lar\u0131na g\u00f6re Freshsales’te takip g\u00f6revleri olu\u015fturur.<\/p>\n<\/div>\n\n\n\n

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G\u00f6rev ve Takipler<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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CloudTalk s\u00fcre\u00e7leri<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u0130\u015f Ak\u0131\u015f\u0131 Eylemleri:Arama kayd\u0131, arama ba\u015flatma ve SMS mesaj\u0131 g\u00f6nderme i\u015flemlerini otomatikle\u015ftirin.<\/p>\n<\/div>\n\n\n\n

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\u0130\u015f Ak\u0131\u015f\u0131 Eylemleri<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Freshsales & CloudTalk de\u011fi\u015fimi<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Kullan\u0131c\u0131 E\u015fle\u015ftirme: Freshsales kullan\u0131c\u0131lar\u0131n\u0131 sorunsuz \u00e7a\u011fr\u0131 y\u00f6nlendirme i\u00e7in CloudTalk temsilcileri ile ili\u015fkilendirir.<\/p>\n<\/div>\n\n\n\n

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Kullan\u0131c\u0131 E\u015fle\u015ftirme<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Boru Hatt\u0131 G\u00fcncellemeleri: \u00c7a\u011fr\u0131lardan sonra potansiyel m\u00fc\u015fteri durumunu ve boru hatt\u0131 ilerlemesini otomatik olarak g\u00fcnceller.<\/p>\n<\/div>\n\n\n\n

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Boru Hatt\u0131 G\u00fcncellemeleri<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Freshsales CloudTalk ile Nas\u0131l Entegre Edilir?<\/h2>\n\n\n\n
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  1. CloudTalk Essential<\/strong> plan\u0131n\u0131z ve her iki ara\u00e7 i\u00e7in de y\u00f6netici eri\u015fiminiz<\/strong> oldu\u011fundan emin olun.<\/li>\n\n\n\n
  2. CloudTalk hesab\u0131n\u0131za<\/strong> giri\u015f yap\u0131n ve Ayarlar > Entegrasyonlar<\/strong> b\u00f6l\u00fcm\u00fcne gidin.<\/li>\n\n\n\n
  3. Entegrasyon listesinden Freshsales<\/strong> ‘i se\u00e7in ve “Entegrasyon Ekle “<\/strong>ye t\u0131klay\u0131n.<\/li>\n\n\n\n
  4. \u0130stendi\u011finde Freshsales<\/strong> hesab\u0131n\u0131zda oturum a\u00e7\u0131n ve veri eri\u015fimini yetkilendirin.<\/li>\n\n\n\n
  5. \u0130\u015f ak\u0131\u015flar\u0131, \u00e7a\u011fr\u0131 kayd\u0131 ve senkronizasyon kurallar\u0131<\/strong> i\u00e7in ayarlar\u0131n\u0131z\u0131 yap\u0131land\u0131r\u0131n.<\/li>\n\n\n\n
  6. Freshsales ve CloudTalk adland\u0131rma kurallar\u0131na uyarak \u00f6zel alanlar\u0131<\/strong> e\u015fle\u015ftirin.<\/li>\n<\/ol>\n\n\n\n
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    \u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n\n\n\n
    \u00dccretsiz Deneyin<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
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    M\u00fc\u015fterilerimizin bizi neden sevdi\u011fini \u00f6\u011frenin<\/h2>\n\n\n\n
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    Swille’in Destek Biletlerini nas\u0131l %50<\/strong> azaltt\u0131\u011f\u0131n\u0131 \u00f6\u011frenin<\/h5>\n\n\n\n
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    Hikayeyi Oku<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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    CloudTalk, CRM ekibimizin teknik sorunlarla m\u00fccadele etmekten stratejik iyile\u015ftirmeler yapmaya ge\u00e7mesini sa\u011flad\u0131. Art\u0131k destek talepleri, d\u00fc\u015fen \u00e7a\u011fr\u0131lar veya ba\u011flant\u0131 sorunlar\u0131yla de\u011fil, yap\u0131land\u0131rmalarla ilgili. <\/p>\n\n\n\n

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    Mariana R.<\/p>\n\n\n\n

    \u00dcr\u00fcn M\u00fcd\u00fcr\u00fc<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    Dentakay’ \u0131n<\/strong> \u00e7a\u011fr\u0131 hacmini nas\u0131l 2,5 kat<\/strong> art\u0131rd\u0131\u011f\u0131n\u0131 \u00f6\u011frenin<\/h5>\n\n\n\n
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    Hikayeyi Oku<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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    Power Dialer \u00e7a\u011fr\u0131 hacmimizi y\u00f6netmek i\u00e7in ezber bozan bir \u00f6zellik oldu. Bu \u00f6zelli\u011fi uygulamaya ba\u015flad\u0131\u011f\u0131m\u0131zdan beri temsilcilerimizin yakla\u015f\u0131k %90’\u0131 aramay\u0131 otomatikle\u015ftirmek i\u00e7in bu \u00f6zelli\u011fi kullan\u0131yor ve zamandan tasarruf ediyor. G\u00fc\u00e7l\u00fc \u00e7evirici, hem yeni hem de eski m\u00fc\u015fteri adaylar\u0131yla ilgilenmeyi kolayla\u015ft\u0131r\u0131yor. B\u00fcy\u00fcmemiz i\u00e7in \u00e7ok \u00f6nemliydi – \u00e7a\u011fr\u0131 hacmimiz sadece 8 ayda 2,5 kat artt\u0131. <\/p>\n\n\n\n

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    <\/div><\/div>\n\n\n\n
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    Ahmed A.<\/p>\n\n\n\n

    Veri Y\u00f6netimi ve Raporlama Uzman\u0131<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    Capitalo’nun yapay zeka ile<\/strong> verimlili\u011fi nas\u0131l %83,3<\/strong> art\u0131rd\u0131\u011f\u0131n\u0131 \u00f6\u011frenin<\/h5>\n\n\n\n
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    Hikayeyi Oku<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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    CloudTalk’\u0131n yapay zeka konu\u015fma zekas\u0131 verimlili\u011fimizi b\u00fcy\u00fck \u00f6l\u00e7\u00fcde art\u0131rd\u0131. \u00c7a\u011fr\u0131 kalitesi analiz s\u00fcresini g\u00fcnde 2 saatten 20 dakikaya indirdik ve yanl\u0131\u015f hedeflenen m\u00fc\u015fteri adaylar\u0131n\u0131 %24 oran\u0131nda azaltarak pazarlar aras\u0131nda tutarl\u0131l\u0131\u011f\u0131 korurken stratejik b\u00fcy\u00fcmeye odaklanmam\u0131z\u0131 sa\u011flad\u0131k. <\/p>\n\n\n\n

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    <\/div><\/div>\n\n\n\n
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    Sara Konickova<\/p>\n\n\n\n

    Sat\u0131\u015f Operasyonlar\u0131 M\u00fcd\u00fcr\u00fc<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n