{"id":209900,"date":"2024-04-11T10:51:58","date_gmt":"2024-04-11T08:51:58","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/entegre-cagri-merkezi-yazilimi\/sosyal-yardim-icin-telefon-sistemi-entegrasyonu\/"},"modified":"2025-04-14T18:05:19","modified_gmt":"2025-04-14T16:05:19","slug":"sosyal-yardim-icin-telefon-sistemi-entegrasyonu","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/tr\/sosyal-yardim-icin-telefon-sistemi-entegrasyonu\/","title":{"rendered":"Sosyal Yard\u0131m i\u00e7in Telefon Sistemi Entegrasyonu"},"content":{"rendered":"\n
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<\/strong>Sosyal Yard\u0131m Telefon Sistemi Entegrasyonu<\/p>\n<\/div><\/div>\n\n\n\n

Sosyal Yard\u0131m i\u00e7in \u00c7a\u011fr\u0131 Merkezi<\/h1>\n\n\n\n

Sat\u0131\u015f Etkile\u015fimi platformunuzun g\u00fcc\u00fcn\u00fc ve g\u00fc\u00e7l\u00fc arama \u00f6zelliklerini CloudTalk’un Outreach VoIP Entegrasyonu ile birle\u015ftirin. Arama yap\u0131n ve al\u0131n, SMS mesajlar\u0131 g\u00f6nderin ve 2 y\u00f6nl\u00fc senkronizasyon ile manuel g\u00f6revlerde zaman kazan\u0131n. <\/p>\n<\/div><\/div>\n\n\n\n

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\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n\n\n\n
\u00dccretsiz Deneyin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Taraf\u0131ndan yap\u0131lm\u0131\u015ft\u0131r<\/p>\n\n\n\n

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CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Kategori<\/p>\n\n\n\n

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Sat\u0131\u015f Etkile\u015fim Yaz\u0131l\u0131m\u0131<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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\u015eunun i\u00e7in kullan\u0131n<\/p>\n\n\n\n

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Sat\u0131\u015f G\u00f6r\u00fc\u015fmeleri<\/p>\n\n\n\n

Kur\u015fun Y\u00f6netimi<\/p>\n\n\n\n

\u0130\u015f Ak\u0131\u015f\u0131 Otomasyonu<\/p>\n\n\n\n

Performans Takibi<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Kullan\u0131c\u0131lar<\/p>\n\n\n\n

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Sat\u0131\u015f Temsilcileri<\/p>\n\n\n\n

Y\u00f6neticiler<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Binlerce Ki\u015finin G\u00fcvendi\u011fi<\/p>\n\n\n\n

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1,480 G2 hakk\u0131ndaki yorumlar<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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4,000<\/code>+<\/p>\n\n\n\n

Memnun m\u00fc\u015fteriler<\/p>\n<\/div>\n\n\n\n

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160<\/code>+<\/p>\n\n\n\n

uluslararas\u0131 numaralar<\/p>\n<\/div>\n\n\n\n

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300<\/code>%<\/p>\n\n\n\n

G\u00fcnde daha fazla \u00e7a\u011fr\u0131<\/p>\n<\/div>\n\n\n\n

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50<\/code>%<\/p>\n\n\n\n

Daha d\u00fc\u015f\u00fck bekleme s\u00fcreleri<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Neden Outreach’i CloudTalk ile Entegre Etmelisiniz?<\/strong><\/h2>\n\n\n\n

Outreach \u00e7a\u011fr\u0131 merkezi entegrasyonunu sadece birka\u00e7 t\u0131klamayla kurun ve arama, SMS ve eyleme d\u00f6n\u00fc\u015ft\u00fcr\u00fclebilir i\u00e7g\u00f6r\u00fclere kolay eri\u015fimle sat\u0131\u015f operasyonlar\u0131n\u0131z\u0131 kolayla\u015ft\u0131r\u0131n. \u00d6zel tetikleyicilerle i\u015f ak\u0131\u015flar\u0131n\u0131 otomatikle\u015ftirin, iki y\u00f6nl\u00fc senkronizasyon ile verileri g\u00fcncel tutun ve otomatik \u00e7a\u011fr\u0131 kayd\u0131 ile manuel i\u015fleri ortadan kald\u0131r\u0131n. <\/p>\n\n\n\n

Sosyal Yard\u0131m Nedir?<\/strong><\/p>\n\n\n\n

Sat\u0131\u015f ekipleri i\u00e7in eri\u015fimi kolayla\u015ft\u0131rmak, m\u00fc\u015fteri etkile\u015fimlerini izlemek ve i\u015f ak\u0131\u015flar\u0131n\u0131 optimize etmek i\u00e7in tasarlanm\u0131\u015f lider bir sat\u0131\u015f etkile\u015fim platformu. Outreach ile i\u015fletmeler tekrarlayan g\u00f6revleri otomatikle\u015ftirebilir, m\u00fc\u015fteri ak\u0131\u015flar\u0131n\u0131 y\u00f6netebilir ve yapay zeka destekli ara\u00e7larla m\u00fc\u015fteri etkile\u015fimini art\u0131rabilir. <\/p>\n\n\n\n

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\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n<\/div>\n\n\n\n

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CloudTalk & Outreach Hangi Verileri Payla\u015f\u0131yor?<\/h2>\n\n\n\n
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Sosyal Yard\u0131m<\/p>\n<\/div>\n\n\n\n

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CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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CloudTalk s\u00fcre\u00e7leri<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u0130\u015f Ak\u0131\u015f\u0131 Eylemleri:Arama kayd\u0131, arama ba\u015flatma ve SMS mesaj\u0131 g\u00f6nderme i\u015flemlerini otomatikle\u015ftirin.<\/p>\n<\/div>\n\n\n\n

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\u0130\u015f Ak\u0131\u015f\u0131 Eylemleri<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Sosyal Yard\u0131m & CloudTalk de\u011fi\u015fimi<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u0130leti\u015fim Bilgileri:Adlar\u0131, e-postalar\u0131, telefon numaralar\u0131n\u0131 ve m\u00fc\u015fteri aday\u0131 ayr\u0131nt\u0131lar\u0131n\u0131 sistemler aras\u0131nda senkronize edin.<\/p>\n<\/div>\n\n\n\n

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\u0130leti\u015fim Bilgileri<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Potansiyel M\u00fc\u015fteri ve Anla\u015fma Etkinli\u011fi:Etkinlikler, durumlar ve etiketlerle ilgili g\u00fcncellemeleri sorunsuz bir \u015fekilde payla\u015f\u0131n.<\/p>\n<\/div>\n\n\n\n

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Liderlik ve Anla\u015fma Etkinli\u011fi<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Sosyal Yard\u0131mlar Kabul Ediliyor<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u00c7a\u011fr\u0131 Verileri:Cevaps\u0131z \u00e7a\u011fr\u0131lar, s\u00fcreler, \u00e7a\u011fr\u0131 sonu\u00e7lar\u0131 ve g\u00fcnl\u00fckler Outreach ile senkronize edilir.<\/p>\n<\/div>\n\n\n\n

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\u00c7a\u011fr\u0131 Verileri<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Sesli Mesajlar ve Etiketler:\u0130zleme ve takip i\u00e7in ayr\u0131nt\u0131l\u0131 \u00e7a\u011fr\u0131 kay\u0131tlar\u0131na, sesli mesajlara ve etiketlere eri\u015fin.<\/p>\n<\/div>\n\n\n\n

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Sesli Mesajlar ve Etiketler<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Outreach CloudTalk ile nas\u0131l entegre edilir?<\/h2>\n\n\n\n
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  1. CloudTalk Essential plan\u0131n\u0131z ve her iki ara\u00e7 i\u00e7in de y\u00f6netici eri\u015fiminiz oldu\u011fundan emin olun.<\/li>\n\n\n\n
  2. CloudTalk hesab\u0131n\u0131za giri\u015f yap\u0131n ve Ayarlar > Entegrasyonlar<\/strong> b\u00f6l\u00fcm\u00fcne gidin.<\/li>\n\n\n\n
  3. Entegrasyon listesinden Outreach’i se\u00e7in ve “Entegrasyon Ekle “<\/strong>ye t\u0131klay\u0131n.<\/li>\n\n\n\n
  4. \u0130stendi\u011finde Outreach hesab\u0131n\u0131zda oturum a\u00e7\u0131n ve veri eri\u015fimine izin verin.<\/li>\n\n\n\n
  5. \u0130\u015f ak\u0131\u015flar\u0131, \u00e7a\u011fr\u0131 kayd\u0131 ve senkronizasyon kurallar\u0131 i\u00e7in ayarlar\u0131n\u0131z\u0131 yap\u0131land\u0131r\u0131n.<\/li>\n\n\n\n
  6. Outreach ve CloudTalk adland\u0131rma kurallar\u0131n\u0131 e\u015fle\u015ftirerek \u00f6zel alanlar\u0131 e\u015fle\u015ftirin.<\/li>\n<\/ol>\n\n\n\n
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    \u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n\n\n\n
    \u00dccretsiz Deneyin<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
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    D\u00fcnya \u00c7ap\u0131ndaki M\u00fc\u015fterilerimiz Ne Diyor?<\/h2>\n\n\n\n

    M\u00fc\u015fteri odakl\u0131l\u0131k, yapt\u0131\u011f\u0131m\u0131z her \u015fey i\u00e7in temel bir dayanakt\u0131r. \u0130ster m\u00fc\u015fterilerinize yard\u0131mc\u0131 olun, ister bir anla\u015fmay\u0131 kapatmak i\u00e7in ileti\u015fime ge\u00e7in, ba\u015far\u0131l\u0131 olmak i\u00e7in ihtiyac\u0131n\u0131z olan t\u00fcm ara\u00e7lara ve deste\u011fe sahip olman\u0131za yard\u0131mc\u0131 oluyoruz. Ama bunu bizden almay\u0131n. \u0130\u015fte CloudTalk’un mutlu m\u00fc\u015fterilerinin s\u00f6yledikleri! <\/p>\n\n\n\n

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    1,480 G2 hakk\u0131ndaki yorumlar<\/p>\n<\/div>\n<\/div>\n\n\n\n

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    \u0130leti\u015fim sat\u0131\u015f<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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    So\u011fuk arama i\u015f geli\u015ftirme s\u00fcresindeki ertelemeyi ortadan kald\u0131rd\u0131\u011f\u0131 i\u00e7in ak\u0131ll\u0131 \u00e7eviriciyi seviyorum. Ayr\u0131ca yak\u0131n zamanda yapay zekal\u0131 not tutucuyu da denedim ve elle not yazma ihtiyac\u0131n\u0131 ortadan kald\u0131rd\u0131\u011f\u0131 i\u00e7in onu da sat\u0131n alaca\u011f\u0131m. \u00c7ok da isabetliydi! <\/p>\n\n\n\n

    Daha fazla bilgi edinin<\/a><\/p>\n\n\n\n

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    Craig H.<\/strong> \"\"\/Kurucu Ortak<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    \u0130\u015fletmemiz i\u00e7in \u00e7ok acil hatlara ihtiyac\u0131m\u0131z vard\u0131 ve ekip bunu bizim i\u00e7in sadece bir i\u015f g\u00fcn\u00fc i\u00e7inde \u00e7\u00f6zd\u00fc. Her \u015fey entegre edildi ve hemen kuruldu, ekibimizin hemen destek sunmas\u0131 i\u00e7in haz\u0131rd\u0131. <\/p>\n\n\n\n

    Daha fazla bilgi edinin<\/a><\/p>\n\n\n\n

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    Carlotta B.<\/strong> \"\"\/Proje Y\u00f6neticisi<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    Kullan\u0131m\u0131 kolay. Deste\u011fin h\u0131zl\u0131 ve net bir \u015fekilde daha zor mekanizmalar\u0131 anlamama yard\u0131mc\u0131 olmas\u0131n\u0131 seviyorum. API arac\u0131l\u0131\u011f\u0131yla inhousing uygulamam\u0131zla entegrasyon, SMS hat\u0131rlat\u0131c\u0131lar\u0131 gibi otomasyonlara da olanak sa\u011flad\u0131. <\/p>\n\n\n\n

    Daha fazla bilgi edinin<\/a><\/p>\n\n\n\n

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    Daniel S.<\/strong> \"\"\/M\u00fc\u015fteri Destek Uzman\u0131<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    Kullan\u0131m\u0131 basittir, temiz bir aray\u00fcze sahiptir ve d\u00fcnyan\u0131n bir\u00e7ok yerinden numaralar\u0131 kullanmak i\u00e7in bir\u00e7ok se\u00e7enek sunar. WhatsApp ve Telegram gibi mesajla\u015fma platformlar\u0131nda hesap a\u00e7mak i\u00e7in de harika bir ara\u00e7t\u0131r. <\/p>\n\n\n\n

    Daha fazla bilgi edinin<\/a><\/p>\n\n\n\n

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    Ivan M.<\/strong> \"\"\/Gelir Sistemi Uzman\u0131<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    \u00c7a\u011fr\u0131 panosu ve raporlama yap\u0131s\u0131, kampanya bazl\u0131 raporlamay\u0131 da destekledi\u011fi i\u00e7in kusursuz. ISDR’lere arayan kimlikleri tahsis edebiliyoruz, b\u00f6ylece ger\u00e7ek zamanl\u0131 olarak gerekti\u011finde bunlar\u0131 kullanmay\u0131 kolayla\u015ft\u0131r\u0131yoruz… <\/p>\n\n\n\n

    Daha fazla bilgi edinin<\/a><\/p>\n\n\n\n

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    Arun S<\/strong> \"\"\/K\u0131demli M\u00fcd\u00fcr<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    Bizim i\u00e7in CloudTalk kullanman\u0131n en \u00f6nemli avantaj\u0131 ki\u015fileri kaydetmek. Binlerce ki\u015finin ileti\u015fim kurdu\u011fu bir i\u015fletmeyiz, bu nedenle \u00e7a\u011fr\u0131lar\u0131 almadan \u00f6nce kimin arad\u0131\u011f\u0131n\u0131 g\u00f6rmek b\u00fcy\u00fck bir destek. Ayr\u0131ca takip i\u00e7in ayr\u0131nt\u0131l\u0131 analitiklere sahip. <\/p>\n\n\n\n

    Daha fazla bilgi edinin<\/a><\/p>\n\n\n\n

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    Joe P.<\/strong> \"\"\/Hesap Y\u00f6neticisi<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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    Outreach’te \u00c7a\u011fr\u0131 Nas\u0131l Ayarlan\u0131r?<\/h2>\n\n\n\n
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    1. Y\u00f6netici eri\u015fim<\/strong>ine sahip bir Outreach Sales Engagement<\/strong> plan\u0131n\u0131z oldu\u011fundan emin olun.<\/li>\n\n\n\n
    2. CloudTalk hesab\u0131n\u0131za<\/strong> giri\u015f yap\u0131n ve Entegrasyonlar<\/strong> b\u00f6l\u00fcm\u00fcne gidin.<\/li>\n\n\n\n
    3. “CloudTalk CTI”<\/strong> entegrasyonunu aray\u0131n ve y\u00fckleyin.<\/li>\n\n\n\n
    4. Outreach’te Ayarlar > Ses > \u00c7a\u011fr\u0131 Ayarlar\u0131<\/strong> b\u00f6l\u00fcm\u00fcne gidin.<\/li>\n\n\n\n
    5. Varsay\u0131lan arama sa\u011flay\u0131c\u0131n\u0131z olarak CloudTalk<\/strong> ‘u se\u00e7in ve numaralar\u0131 atay\u0131n.<\/li>\n\n\n\n
    6. Outreach’te herhangi bir Ki\u015fi, Hesap veya F\u0131rsat<\/strong> kayd\u0131n\u0131 a\u00e7\u0131n.<\/li>\n\n\n\n
    7. Sa\u011f taraftaki panelde CloudTalk CTI widget<\/strong> ‘\u0131n\u0131 bulun.<\/li>\n\n\n\n
    8. Do\u011frudan Outreach’ten arama yapmaya ve SMS g\u00f6ndermeye ba\u015flay\u0131n!<\/li>\n<\/ol>\n\n\n\n
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      \u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n\n\n\n
      \u00dccretsiz Deneyin<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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      \"\"<\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
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      Sosyal Yard\u0131m Telefonu Entegrasyonunun Faydalar\u0131<\/h2>\n\n\n\n
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      \"\"<\/figure>\n\n\n\n

      Sorunsuz \u0130leti\u015fim ve \u00c7a\u011fr\u0131 Senkronizasyonu<\/h3>\n\n\n\n

      Outreach potansiyel m\u00fc\u015fterilerini CloudTalk ki\u015fileriyle otomatik olarak senkronize ederek her araman\u0131n, notun ve etkinli\u011fin ger\u00e7ek zamanl\u0131 olarak kaydedilmesini ve g\u00fcncellenmesini sa\u011flay\u0131n. Bu, manuel veri giri\u015fini ortadan kald\u0131r\u0131r ve sat\u0131\u015f ekiplerine en son m\u00fc\u015fteri aday\u0131 bilgilerini sa\u011flar. <\/p>\n<\/div>\n\n\n\n

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      T\u0131kla-Ara ve Ger\u00e7ek Zamanl\u0131 \u00c7a\u011fr\u0131 Kayd\u0131<\/h3>\n\n\n\n

      CloudTalk’un t\u0131kla ve ara \u00f6zelli\u011fini kullanarak do\u011frudan Outreach’ten giden aramalar yap\u0131n. T\u00fcm \u00e7a\u011fr\u0131lar Outreach’te etkinlik olarak kaydedilir ve \u00e7a\u011fr\u0131 s\u00fcresi, temsilci ayr\u0131nt\u0131lar\u0131, notlar ve \u00e7a\u011fr\u0131 kay\u0131tlar\u0131 ile birlikte eksiksiz bir sat\u0131\u015f etkile\u015fimi kayd\u0131 sa\u011flar. <\/p>\n<\/div>\n<\/div>\n\n\n\n

      <\/div>\n\n\n\n
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      Otomatik \u00c7a\u011fr\u0131 Atamalar\u0131 ve Takibi<\/h3>\n\n\n\n

      Outreach kullan\u0131c\u0131lar\u0131na \u00e7a\u011fr\u0131 atamak i\u00e7in kurallar belirleyerek i\u015f ak\u0131\u015f\u0131n\u0131 optimize edin. Arama yapan veya alan bir temsilci Outreach’te bulunamazsa, CloudTalk etkinli\u011fi otomatik olarak varsay\u0131lan bir kullan\u0131c\u0131ya atayarak izleme ve raporlamay\u0131 kolayla\u015ft\u0131rabilir. <\/p>\n<\/div>\n\n\n\n

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      Derin \u00c7a\u011fr\u0131 Analizi ve Performans \u0130\u00e7g\u00f6r\u00fcleri<\/h3>\n\n\n\n

      CloudTalk’un analiti\u011fi ile sat\u0131\u015f performans\u0131 hakk\u0131nda de\u011ferli bilgiler edinin. Ekip verimlili\u011fini art\u0131rmak ve anla\u015fma ba\u015far\u0131 oranlar\u0131n\u0131 y\u00fckseltmek i\u00e7in \u00e7a\u011fr\u0131 sonu\u00e7lar\u0131n\u0131 izleyin, d\u00f6n\u00fc\u015f\u00fcm e\u011filimlerini takip edin ve ko\u00e7luk f\u0131rsatlar\u0131n\u0131 belirleyin. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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      Outreach Entegrasyonu ve CloudTalk’a Genel Bak\u0131\u015f<\/h2>\n\n\n\n
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