{"id":209861,"date":"2024-04-11T10:42:44","date_gmt":"2024-04-11T08:42:44","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/entegre-cagri-merkezi-yazilimi\/telefon-sistemi-icin-on-entegrasyon-cloudtalk\/"},"modified":"2025-04-14T17:31:02","modified_gmt":"2025-04-14T15:31:02","slug":"telefon-sistemi-icin-on-entegrasyon-cloudtalk","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/tr\/telefon-sistemi-icin-on-entegrasyon-cloudtalk\/","title":{"rendered":"\u00d6n \u00c7a\u011fr\u0131 Merkezi Yaz\u0131l\u0131m Entegrasyonu"},"content":{"rendered":"\n
\n
\n
\n
\n
\n
\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n
\"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

\u00d6n Telefon Sistemi Entegrasyonu<\/p>\n<\/div><\/div>\n\n\n\n

\u00c7a\u011fr\u0131 Merkezifor Front<\/h1>\n\n\n\n

M\u00fc\u015fteri Hizmetleri Platformunuzun g\u00fcc\u00fcn\u00fc ve g\u00fc\u00e7l\u00fc arama \u00f6zelliklerini CloudTalk’un \u00d6n VoIP Entegrasyonu ile birle\u015ftirin. \u00c7a\u011fr\u0131 yap\u0131n ve al\u0131n, SMS mesajlar\u0131 g\u00f6nderin ve 2 y\u00f6nl\u00fc senkronizasyon ile manuel g\u00f6revlerde zaman kazan\u0131n. <\/p>\n<\/div><\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div><\/div>\n\n\n\n
\n
\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n
\"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n
\n
\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n\n\n\n
\u00dccretsiz Deneyin<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
\n
\n

Taraf\u0131ndan yap\u0131lm\u0131\u015ft\u0131r<\/p>\n\n\n\n

\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

\n

Kategori<\/p>\n\n\n\n

\n

Yard\u0131m Masas\u0131 Yaz\u0131l\u0131m\u0131<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\n

\u015eunun i\u00e7in kullan\u0131n<\/p>\n\n\n\n

\n

M\u00fc\u015fteri Deste\u011fi<\/p>\n\n\n\n

Ekip \u0130\u015fbirli\u011fi<\/p>\n\n\n\n

\u00c7a\u011fr\u0131 ve Bilet Y\u00f6netimi<\/p>\n\n\n\n

\u0130\u015f Ak\u0131\u015f\u0131 Otomasyonu<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\n

Kullan\u0131c\u0131lar<\/p>\n\n\n\n

\n

Destek Temsilcileri<\/p>\n\n\n\n

G\u00f6zetmenler<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\n

Binlerce Ki\u015finin G\u00fcvendi\u011fi<\/p>\n\n\n\n

\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

1,480 G2 hakk\u0131ndaki yorumlar<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\n
\n
\n
\n

4,000<\/code>+<\/p>\n\n\n\n

Memnun m\u00fc\u015fteriler<\/p>\n<\/div>\n\n\n\n

\n

160<\/code>+<\/p>\n\n\n\n

uluslararas\u0131 numaralar<\/p>\n<\/div>\n\n\n\n

\n

300<\/code>%<\/p>\n\n\n\n

G\u00fcnde daha fazla \u00e7a\u011fr\u0131<\/p>\n<\/div>\n\n\n\n

\n

50<\/code>%<\/p>\n\n\n\n

Daha d\u00fc\u015f\u00fck bekleme s\u00fcreleri<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

\n
\n
\n

CloudTalk’u neden Front ile entegre etmelisiniz?<\/strong><\/h2>\n\n\n\n

Sadece birka\u00e7 t\u0131klamayla Front \u00e7a\u011fr\u0131 merkezi entegrasyonunu kurun ve arama, SMS ve eyleme d\u00f6n\u00fc\u015ft\u00fcr\u00fclebilir i\u00e7g\u00f6r\u00fclere kolay eri\u015fimle operasyonlar\u0131n\u0131z\u0131 kolayla\u015ft\u0131r\u0131n. \u00d6zel tetikleyicilerle i\u015f ak\u0131\u015flar\u0131n\u0131 otomatikle\u015ftirin ve iki y\u00f6nl\u00fc senkronizasyon ile verileri g\u00fcncel tutun. Verileri senkronize edin, \u00e7a\u011fr\u0131 sonu\u00e7lar\u0131n\u0131 g\u00f6r\u00fcnt\u00fcleyin, sesli mesajlar\u0131 dinleyin, arama yap\u0131n, metrikleri izleyin ve anlaml\u0131 bir fark yarat\u0131n. <\/p>\n\n\n\n

Front nedir?<\/strong><\/p>\n\n\n\n

Payla\u015f\u0131lan bir gelen kutusu ve m\u00fc\u015fteri ileti\u015fim platformu olan Front, destek ve sat\u0131\u015f ekiplerinin e-postalar\u0131, aramalar\u0131, SMS’leri ve sosyal mesajlar\u0131 tek bir panodan y\u00f6netmesini sa\u011flar.<\/p>\n\n\n\n

\n
\u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n<\/div>\n\n\n\n

<\/h2>\n<\/div>\n\n\n\n
\n
\"\"<\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n
\n
\n

CloudTalk & Front Hangi Verileri Payla\u015f\u0131r?<\/h2>\n\n\n\n
\n
\n
\n
\"\"<\/figure>\n\n\n\n

\u00d6n<\/p>\n<\/div>\n\n\n\n

<\/div>\n\n\n\n
\n
\"\"<\/figure>\n\n\n\n

CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

\n
\n
\n

CloudTalk s\u00fcre\u00e7leri<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n

\u0130\u015f Ak\u0131\u015f\u0131 Eylemleri:Arama kayd\u0131, arama ba\u015flatma ve SMS mesaj\u0131 g\u00f6nderme i\u015flemlerini otomatikle\u015ftirin.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

\u0130\u015f Ak\u0131\u015f\u0131 Eylemleri<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

\n
\n
\n

Front & CloudTalk de\u011fi\u015fimi<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n

\u0130leti\u015fim Bilgileri:Adlar\u0131, e-postalar\u0131, telefon numaralar\u0131n\u0131 ve m\u00fc\u015fteri aday\u0131 ayr\u0131nt\u0131lar\u0131n\u0131 sistemler aras\u0131nda senkronize edin.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

\u0130leti\u015fim Bilgileri<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n

Potansiyel M\u00fc\u015fteri ve Anla\u015fma Etkinli\u011fi:Etkinlikler, durumlar ve etiketlerle ilgili g\u00fcncellemeleri sorunsuz bir \u015fekilde payla\u015f\u0131n.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

Liderlik ve Anla\u015fma Etkinli\u011fi<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

\n
\n
\n

\u00d6n Al\u0131c\u0131lar<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n

\u00c7a\u011fr\u0131 Verileri:Cevaps\u0131z \u00e7a\u011fr\u0131lar, s\u00fcreler, \u00e7a\u011fr\u0131 sonu\u00e7lar\u0131 ve g\u00fcnl\u00fckler Front ile senkronize edilir.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

\u00c7a\u011fr\u0131 Verileri<\/p>\n<\/div>\n<\/div>\n\n\n\n

\n
\n

Sesli Mesajlar ve Etiketler:\u0130zleme ve takip i\u00e7in ayr\u0131nt\u0131l\u0131 \u00e7a\u011fr\u0131 kay\u0131tlar\u0131na, sesli mesajlara ve etiketlere eri\u015fin.<\/p>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

Sesli Mesajlar ve Etiketler<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

\n
\n
\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n

Front’u CloudTalk ile nas\u0131l entegre edebilirim?<\/h2>\n\n\n\n
    \n
  1. CloudTalk Essential plan\u0131n\u0131z<\/strong> ve her iki ara\u00e7 i\u00e7in de y\u00f6netici eri\u015fiminiz<\/strong> oldu\u011fundan emin olun.<\/li>\n\n\n\n
  2. CloudTalk hesab\u0131n\u0131za<\/strong> giri\u015f yap\u0131n ve Ayarlar > Entegrasyonlar<\/strong> b\u00f6l\u00fcm\u00fcne gidin.<\/li>\n\n\n\n
  3. Entegrasyon listesinden Front<\/strong> ‘u se\u00e7in ve “Entegrasyon Ekle “ye<\/strong> t\u0131klay\u0131n.<\/li>\n\n\n\n
  4. \u0130stendi\u011finde Front hesab\u0131n\u0131zda<\/strong> oturum a\u00e7\u0131n ve veri eri\u015fimini yetkilendirin.<\/li>\n\n\n\n
  5. \u0130\u015f ak\u0131\u015flar\u0131, \u00e7a\u011fr\u0131 kayd\u0131 ve senkronizasyon kurallar\u0131<\/strong> i\u00e7in ayarlar\u0131n\u0131z\u0131 yap\u0131land\u0131r\u0131n.<\/li>\n\n\n\n
  6. Front ve CloudTalk adland\u0131rma kurallar\u0131n\u0131 e\u015fle\u015ftirerek \u00f6zel alanlar\u0131<\/strong> e\u015fle\u015ftirin.<\/li>\n<\/ol>\n\n\n\n
    \n
    \u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n\n\n\n
    \u00dccretsiz Deneyin<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
    \n
    \n
    \n

    D\u00fcnya \u00c7ap\u0131ndaki M\u00fc\u015fterilerimiz Ne Diyor?<\/h2>\n\n\n\n

    M\u00fc\u015fteri odakl\u0131l\u0131k, yapt\u0131\u011f\u0131m\u0131z her \u015fey i\u00e7in temel bir dayanakt\u0131r. \u0130ster m\u00fc\u015fterilerinize yard\u0131mc\u0131 olun, ister bir anla\u015fmay\u0131 kapatmak i\u00e7in ileti\u015fime ge\u00e7in, ba\u015far\u0131l\u0131 olmak i\u00e7in ihtiyac\u0131n\u0131z olan t\u00fcm ara\u00e7lara ve deste\u011fe sahip olman\u0131za yard\u0131mc\u0131 oluyoruz. Ama bunu bizden almay\u0131n. \u0130\u015fte CloudTalk’un mutlu m\u00fc\u015fterilerinin s\u00f6yledikleri! <\/p>\n\n\n\n

    \n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n

    1,480 G2 hakk\u0131ndaki yorumlar<\/p>\n<\/div>\n<\/div>\n\n\n\n

    \n
    \u0130leti\u015fim sat\u0131\u015f<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
    \n
    \n
    \n
    \n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

    So\u011fuk arama i\u015f geli\u015ftirme s\u00fcresindeki ertelemeyi ortadan kald\u0131rd\u0131\u011f\u0131 i\u00e7in ak\u0131ll\u0131 \u00e7eviriciyi seviyorum. Ayr\u0131ca yak\u0131n zamanda yapay zekal\u0131 not tutucuyu da denedim ve elle not yazma ihtiyac\u0131n\u0131 ortadan kald\u0131rd\u0131\u011f\u0131 i\u00e7in onu da sat\u0131n alaca\u011f\u0131m. \u00c7ok da isabetliydi! <\/p>\n\n\n\n

    Daha fazla bilgi edinin<\/a><\/p>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n
    \n

    Craig H.<\/strong> \"\"\/Kurucu Ortak<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

    \u0130\u015fletmemiz i\u00e7in \u00e7ok acil hatlara ihtiyac\u0131m\u0131z vard\u0131 ve ekip bunu bizim i\u00e7in sadece bir i\u015f g\u00fcn\u00fc i\u00e7inde \u00e7\u00f6zd\u00fc. Her \u015fey entegre edildi ve hemen kuruldu, ekibimizin hemen destek sunmas\u0131 i\u00e7in haz\u0131rd\u0131. <\/p>\n\n\n\n

    Daha fazla bilgi edinin<\/a><\/p>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n
    \n

    Carlotta B.<\/strong> \"\"\/Proje Y\u00f6neticisi<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

    Kullan\u0131m\u0131 kolay. Deste\u011fin h\u0131zl\u0131 ve net bir \u015fekilde daha zor mekanizmalar\u0131 anlamama yard\u0131mc\u0131 olmas\u0131n\u0131 seviyorum. API arac\u0131l\u0131\u011f\u0131yla inhousing uygulamam\u0131zla entegrasyon, SMS hat\u0131rlat\u0131c\u0131lar\u0131 gibi otomasyonlara da olanak sa\u011flad\u0131. <\/p>\n\n\n\n

    Daha fazla bilgi edinin<\/a><\/p>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n
    \n

    Daniel S.<\/strong> \"\"\/M\u00fc\u015fteri Destek Uzman\u0131<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

    Kullan\u0131m\u0131 basittir, temiz bir aray\u00fcze sahiptir ve d\u00fcnyan\u0131n bir\u00e7ok yerinden numaralar\u0131 kullanmak i\u00e7in bir\u00e7ok se\u00e7enek sunar. WhatsApp ve Telegram gibi mesajla\u015fma platformlar\u0131nda hesap a\u00e7mak i\u00e7in de harika bir ara\u00e7t\u0131r. <\/p>\n\n\n\n

    Daha fazla bilgi edinin<\/a><\/p>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n
    \n

    Ivan M.<\/strong> \"\"\/Gelir Sistemi Uzman\u0131<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

    \u00c7a\u011fr\u0131 panosu ve raporlama yap\u0131s\u0131, kampanya bazl\u0131 raporlamay\u0131 da destekledi\u011fi i\u00e7in kusursuz. ISDR’lere arayan kimlikleri tahsis edebiliyoruz, b\u00f6ylece ger\u00e7ek zamanl\u0131 olarak gerekti\u011finde bunlar\u0131 kullanmay\u0131 kolayla\u015ft\u0131r\u0131yoruz… <\/p>\n\n\n\n

    Daha fazla bilgi edinin<\/a><\/p>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n
    \n

    Arun S<\/strong> \"\"\/K\u0131demli M\u00fcd\u00fcr<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n

    Bizim i\u00e7in CloudTalk kullanman\u0131n en \u00f6nemli avantaj\u0131 ki\u015fileri kaydetmek. Binlerce ki\u015finin ileti\u015fim kurdu\u011fu bir i\u015fletmeyiz, bu nedenle \u00e7a\u011fr\u0131lar\u0131 almadan \u00f6nce kimin arad\u0131\u011f\u0131n\u0131 g\u00f6rmek b\u00fcy\u00fck bir destek. Ayr\u0131ca takip i\u00e7in ayr\u0131nt\u0131l\u0131 analitiklere sahip. <\/p>\n\n\n\n

    Daha fazla bilgi edinin<\/a><\/p>\n\n\n\n

    \n
    \n
    \n
    \"\"<\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n
    \n

    Joe P.<\/strong> \"\"\/Hesap Y\u00f6neticisi<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

    <\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
    \n
    \n
    \n
    \n
    \n
    \n

    \u00d6nden Arama Nas\u0131l Ayarlan\u0131r?<\/h2>\n\n\n\n
      \n
    1. CloudTalk Essential plan\u0131n\u0131z<\/strong> ve her iki ara\u00e7 i\u00e7in de y\u00f6netici eri\u015fiminiz<\/strong> oldu\u011fundan emin olun.<\/li>\n\n\n\n
    2. Front hesab\u0131n\u0131za<\/strong> giri\u015f yap\u0131n ve Ayarlar > Entegrasyonlar<\/strong> b\u00f6l\u00fcm\u00fcne gidin.<\/li>\n\n\n\n
    3. CloudTalk CTI<\/strong> entegrasyonunu aray\u0131n ve y\u00fckleyin.<\/li>\n\n\n\n
    4. \u00d6n > Ayarlar > Kanallar > Arama b\u00f6l\u00fcm\u00fcne<\/strong> gidin.<\/li>\n\n\n\n
    5. Varsay\u0131lan arama sa\u011flay\u0131c\u0131n\u0131z olarak CloudTalk<\/strong> ‘u se\u00e7in ve numaralar\u0131 atay\u0131n.<\/li>\n\n\n\n
    6. Front’ta herhangi bir Ki\u015fi, Bilet veya \u015eirket kayd\u0131n\u0131<\/strong> a\u00e7\u0131n.<\/li>\n\n\n\n
    7. Sa\u011f taraftaki panelde CloudTalk CTI widget<\/strong> ‘\u0131n\u0131 bulun.<\/li>\n\n\n\n
    8. Do\u011frudan Front’tan arama yapmaya ve SMS mesajlar\u0131 g\u00f6ndermeye ba\u015flay\u0131n!<\/li>\n<\/ol>\n\n\n\n
      \n
      \u0130leti\u015fim Sat\u0131\u015f<\/a><\/div>\n\n\n\n
      \u00dccretsiz Deneyin<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
      \n
      \"\"<\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
      \n
      \n

      \u00d6n Telefon Entegrasyonunun Faydalar\u0131<\/h2>\n\n\n\n
      \n
      \n
      \"\"<\/figure>\n\n\n\n

      Sorunsuz \u00c7a\u011fr\u0131 ve Bilet Y\u00f6netimi<\/h3>\n\n\n\n

      Front’ta \u00e7a\u011fr\u0131lar\u0131, sesli mesajlar\u0131 ve cevaps\u0131z \u00e7a\u011fr\u0131lar\u0131 otomatik olarak bilet olarak kaydedin. CloudTalk, her m\u00fc\u015fteri etkile\u015fiminin d\u00fczg\u00fcn bir \u015fekilde kaydedilmesini sa\u011flayarak temsilcilerin \u00e7a\u011fr\u0131 ge\u00e7mi\u015fine, notlara ve kay\u0131tlara tek bir merkezi gelen kutusundan eri\u015fmesine olanak tan\u0131r. <\/p>\n<\/div>\n\n\n\n

      \n
      \"\"<\/figure>\n\n\n\n

      T\u0131kla-Ara ve Ger\u00e7ek Zamanl\u0131 M\u00fc\u015fteri Analizleri<\/h3>\n\n\n\n

      Tek bir t\u0131klama ile do\u011frudan Front’tan arama yap\u0131n. Telefonu yan\u0131tlamadan \u00f6nce \u00f6nceki konu\u015fmalar, biletler ve ileti\u015fim bilgileri dahil olmak \u00fczere arayan ayr\u0131nt\u0131lar\u0131n\u0131 g\u00f6r\u00fcn, daha h\u0131zl\u0131 \u00e7\u00f6z\u00fcmler ve daha ki\u015fiselle\u015ftirilmi\u015f m\u00fc\u015fteri etkile\u015fimleri sa\u011flay\u0131n. <\/p>\n<\/div>\n<\/div>\n\n\n\n

      <\/div>\n\n\n\n
      \n
      \n
      \"\"<\/figure>\n\n\n\n

      Tutarl\u0131l\u0131k i\u00e7in \u0130ki Y\u00f6nl\u00fc \u0130leti\u015fim Senkronizasyonu<\/h3>\n\n\n\n

      Ki\u015fi verilerinizi her iki platformda da g\u00fcncel tutun. Front’ta yeni bir ki\u015fi olu\u015fturuldu\u011funda veya de\u011fi\u015ftirildi\u011finde, CloudTalk de\u011fi\u015fiklikleri otomatik olarak senkronize ederek sat\u0131\u015f ve destek ekiplerinizin her zaman en g\u00fcncel m\u00fc\u015fteri bilgilerine sahip olmas\u0131n\u0131 sa\u011flar. <\/p>\n<\/div>\n\n\n\n

      \n
      \"\"<\/figure>\n\n\n\n

      Daha \u0130yi Organizasyon i\u00e7in \u00d6zelle\u015ftirilebilir \u0130\u015f Ak\u0131\u015flar\u0131<\/h3>\n\n\n\n

      CloudTalk ve Front aras\u0131nda ger\u00e7ek zamanl\u0131 ileti\u015fim senkronizasyonu ile platformlar aras\u0131nda veri do\u011frulu\u011funu sa\u011flay\u0131n. CloudTalk kay\u0131tlar\u0131n\u0131z\u0131 her 5-10 dakikada bir yenileyerek kopyalar\u0131 kald\u0131r\u0131r ve m\u00fc\u015fteri adlar\u0131na, telefon numaralar\u0131na, e-postalara ve bilet durumlar\u0131na eri\u015fim sa\u011flar. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

      \n
      \n
      \n

      Front Integration ve CloudTalk’a Genel Bir Bak\u0131\u015f<\/h2>\n\n\n\n
      \n