{"id":132699,"date":"2022-06-29T03:38:00","date_gmt":"2022-06-29T01:38:00","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/programvara-for-virtuellt-kontaktcenter\/"},"modified":"2025-03-31T14:25:44","modified_gmt":"2025-03-31T12:25:44","slug":"programvara-for-virtuellt-kontaktcenter","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/sv\/programvara-for-virtuellt-kontaktcenter\/","title":{"rendered":"Programvara f\u00f6r virtuella callcentermjukvaror"},"content":{"rendered":"\n<div class=\"wp-block-group homepage-atf-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">G\u00f6r distansarbete till en barnlek<\/h1>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>Konfigurera lokala nummer i 160 l\u00e4nder f\u00f6r agenter p\u00e5 distans, och h\u00e5ll effektiv uppsikt med verktyg som l\u00e5ter er \u00f6vervaka prestandan var ni\/er \u00e4n befinner er. CloudTalk&#8217;s globala virtuella callcentermjukvara ger automatisering och intelligens till fj\u00e4rrteam med:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Historik och realtid agent och laganalyser<\/li>\n\n\n\n<li>AI-konversationer f\u00f6r automatiserade insikter<\/li>\n\n\n\n<li>CRM- och helpdesk-integrationer f\u00f6r fullst\u00e4ndig synlighet<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sv\/boka-en-demo\/\">Kontakta f\u00f6rs\u00e4ljningsavdelningen<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column image-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large block-visibility-hide-large-screen block-visibility-hide-medium-screen\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"886\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-1024x886.png\" alt=\"\" class=\"wp-image-213731\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-1024x886.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-300x260.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-768x665.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-857x742.png 857w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-494x428.png 494w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-424x367.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-131x113.png 131w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-88x76.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1.png 1072w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large block-visibility-hide-small-screen\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"886\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-1024x886.png\" alt=\"\" class=\"wp-image-213731\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-1024x886.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-300x260.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-768x665.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-857x742.png 857w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-494x428.png 494w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-424x367.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-131x113.png 131w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-88x76.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1.png 1072w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group trusted-by\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ds2-slider basic-carousel seven-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-extended\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">\u00d6ver 4,000 f\u00f6retag anv\u00e4nder CloudTalk f\u00f6r att f\u00e5 FLER och B\u00c4TTRE samtal<\/p>\n\n\n\n<div class=\"wp-block-group stage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1654\" height=\"626\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde.png\" alt=\"\" class=\"wp-image-210739\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde.png 1654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-300x114.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-1024x388.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-768x291.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-1536x581.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-1320x500.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-760x288.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-424x160.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-200x76.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-88x33.png 88w\" sizes=\"auto, (max-width: 1654px) 100vw, 1654px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160.png\" alt=\"\" class=\"wp-image-157909\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160.png 320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-300x150.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-200x100.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-160x80.png 160w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-270x135.png 270w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-64x32.png 64w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"97\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glamira.svg\" alt=\"\" class=\"wp-image-228937\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"98\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Revolut.svg\" alt=\"\" class=\"wp-image-229165\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"110\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/DHL.svg\" alt=\"\" class=\"wp-image-232759\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"92\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Rakuten.svg\" alt=\"\" class=\"wp-image-229146\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"92\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Glovo.svg\" alt=\"\" class=\"wp-image-288304\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Hostinger.svg\" alt=\"\" class=\"wp-image-228994\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Mercedes.png\" alt=\"\" class=\"wp-image-229013\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Mercedes.png 160w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Mercedes-88x44.png 88w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"117\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/CoachHub.svg\" alt=\"\" class=\"wp-image-228804\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/TechMahindra@2x.png\" alt=\"Tech Mahindras logotyp\" class=\"wp-image-127\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/TechMahindra@2x.png 320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/TechMahindra@2x-300x150.png 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"234\" height=\"80\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/12\/logo-greenpeace.png\" alt=\"\" class=\"wp-image-281247\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/12\/logo-greenpeace.png 234w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/12\/logo-greenpeace-200x68.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/12\/logo-greenpeace-88x30.png 88w\" sizes=\"auto, (max-width: 234px) 100vw, 234px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"80\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Fujitsu.png\" alt=\"\" class=\"wp-image-228918\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Fujitsu.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Fujitsu-88x47.png 88w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>81.7%<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"80\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x.png\" alt=\"\" class=\"wp-image-227441\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x.png 204w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x-200x78.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x-88x35.png 88w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">\u00d6kad samtalsvolym<\/h4>\n\n\n\n<p>Samtalsvolymen \u00f6kade med 81,7 % och antalet missade samtal med 23,7 %\u2193.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>2.5X<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/poliglota-logo.png\" alt=\"\" class=\"wp-image-205947\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Framg\u00e5ngsgrad f\u00f6r utg\u00e5ende \u00e4renden<\/h4>\n\n\n\n<p>F\u00f6rdubblade sina framg\u00e5ngar med ut\u00e5triktad verksamhet och halverade antalet f\u00f6rlorade aff\u00e4rer.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>80%<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"236\" height=\"74\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png\" alt=\"\" class=\"wp-image-189907\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png 236w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars-200x63.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars-88x28.png 88w\" sizes=\"auto, (max-width: 236px) 100vw, 236px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Minskad v\u00e4ntetid<\/h4>\n\n\n\n<p>V\u00e4ntetiderna minskade med 80% och tiden f\u00f6r att hantera samtal med 25%.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group solutions-benefits\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Team p\u00e5 distans vinner med oss<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameCall-Quallity.svg\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Bygg upp en lokal n\u00e4rvaro p\u00e5 <br\/>var som helst<\/h5>\n\n\n\n<p>Skaffa lokala nummer i 160 l\u00e4nder, s\u00e5 att dina agenter p\u00e5 distans verkar lokala f\u00f6r kunder \u00f6ver hela v\u00e4rlden. Visa upp ett professionellt ansikte utan att beh\u00f6va ett fysiskt kontor.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameProductivity.svg\" alt=\"\" style=\"width:50px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Spara p\u00e5 kostnader och <br\/>Skala utan anstr\u00e4ngning<\/h5>\n\n\n\n<p>Minska de internationella avgifterna med paketerade minuter och viktiga funktioner. L\u00e4gg till nummer och teammedlemmar utan anstr\u00e4ngning, s\u00e5 att anslutningarna blir s\u00f6ml\u00f6sa och kostnaderna l\u00e5ga. <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameCall.svg\" alt=\"\" class=\"wp-image-206760\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">\u00d6vervaka och anpassa <br\/>Fj\u00e4rrteam<\/h5>\n\n\n\n<p>V\u00e5r virtuella callcentermjukvara tillhandah\u00e5ller AI-konversationsintelligens, djupg\u00e5ende analyser och CRM-integration f\u00f6r att \u00f6vervaka prestanda och uppr\u00e4tth\u00e5lla kvalitet.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group homepage-who-we-help-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-with-anchors\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">HUR VI HJ\u00c4LPER<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Fj\u00e4rrteamens favoritfunktioner<\/h2>\n\n\n\n<div class=\"wp-block-group anchors-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li><a   href=\"https:\/\/test-staging.cloudtalk.io\/sv\/\">Global ut\u00e5triktad verksamhet<\/a><\/li>\n\n\n\n<li><a   href=\"https:\/\/test-staging.cloudtalk.io\/sv\/\">Fj\u00e4rrstyrning<\/a><\/li>\n\n\n\n<li><a   href=\"https:\/\/test-staging.cloudtalk.io\/sv\/\">Teamanalys<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group options-slider\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Sm\u00e4rtfri global uppringning.<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sales Dialer:<\/strong> 2X volymen p\u00e5 utg\u00e5ende samtal medan agenter arbetar var som helst. V\u00e5r programvara f\u00f6r virtuella kontaktcenter automatiserar uppringning s\u00e5 att ditt team kan \u00e4gna mer tid \u00e5t att prata. <\/li>\n\n\n\n<li><strong>Intelligent dirigera\/rutt:<\/strong> Dirigera automatiskt kunder till r\u00e4tt agent baserat p\u00e5 kompetens, plats eller tillg\u00e4nglighet, vilket hj\u00e4lper fj\u00e4rrteamen att hantera inkommande och utg\u00e5ende samtal.<\/li>\n\n\n\n<li><strong>Global r\u00e4ckvidd:<\/strong> Utnyttja en lokal n\u00e4rvaro i 160 l\u00e4nder. Ge ditt callcenter f\u00f6r utg\u00e5ende samtal en konkurrensf\u00f6rdel med 40 % h\u00f6gre svarsfrekvens genom lokala nummer. <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sv\/boka-en-demo\/\">Kontakta f\u00f6rs\u00e4ljningsavdelningen<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-869x1024.png\" alt=\"\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Driv ditt f\u00f6retag fr\u00e5n var som helst.<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Samtalsfl\u00f6desdesigner: <\/strong>Designa anpassade samtalsfl\u00f6desdesigner som leder kunderna till r\u00e4tt teammedlem, varje g\u00e5ng.<\/li>\n\n\n\n<li><strong>Kunskapsbaserad samtalsdistribution: <\/strong>Balansera arbetsbelastningen automatiskt \u00f6ver ditt fj\u00e4rrteam baserat p\u00e5 tillg\u00e4nglighet och kunskapsbaserad kompetens<strong>.<\/strong><\/li>\n\n\n\n<li><strong>S\u00e4kerhet och efterlevnad: <\/strong>S\u00e4kerhet i f\u00f6retagsklass utan komplexitet. H\u00e5ll samtal och data s\u00e4kra. <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sv\/boka-en-demo\/\">Kontakta f\u00f6rs\u00e4ljningsavdelningen<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-869x1024.png\" alt=\"\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Visibilitet i realtid f\u00f6r varje samtal.<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sp\u00e5rning av prestanda:<\/strong> \u00d6vervaka fj\u00e4rrteamets framg\u00e5ngar historiskt eller i realtid. V\u00e5r virtuella callcenterl\u00f6sning ger omedelbar insikt i samtalskvalitet och svarstider. <\/li>\n\n\n\n<li><strong>Kvalitetss\u00e4kring:<\/strong> Granska inspelade samtal f\u00f6r utbildning och efterlevnad. Hj\u00e4lp agenter p\u00e5 distans att f\u00f6rb\u00e4ttra kundupplevelsen med AI-konversationer. <\/li>\n\n\n\n<li><strong>Samordning av team:<\/strong> Sp\u00e5ra agent tillg\u00e4nglighet \u00f6ver tidszoner. Kontrollpanelerna f\u00f6r agenternas status visar vem som \u00e4r aktiv, har samtal eller beh\u00f6ver support. <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sv\/boka-en-demo\/\">Kontakta f\u00f6rs\u00e4ljningsavdelningen<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-869x1024.png\" alt=\"\"\/><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group solutions-image-text\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Varf\u00f6r CloudTalk<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Vi f\u00f6rst\u00e5r det &#8211; det finns m\u00e5nga alternativ d\u00e4r ute. S\u00e5, varf\u00f6r CloudTalk? <\/p>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp1\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-1024x670.png\" alt=\"\" class=\"wp-image-257411\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">Byggd f\u00f6r distansteam<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Team p\u00e5 distans litar p\u00e5 att vi levererar resultat<\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><\/h5>\n\n\n\n<p>F\u00f6rvandla utspridda team till en enhetlig s\u00e4ljk\u00e5r.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>V\u00e5r virtuella callcentermjukvara eliminerar tekniska hinder s\u00e5 att agenter p\u00e5 distans kan fokusera p\u00e5 det som \u00e4r viktigt &#8211; att ha levande konversationer.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp2\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">160+ Lokala nummer<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Kan ditt distansteam n\u00e5 ut till globala kunder? Nu kan det. <\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><\/h5>\n\n\n\n<p>Vill du boosta din f\u00f6rs\u00e4ljning p\u00e5 distans? B\u00f6rja med en o\u00f6vertr\u00e4ffad lokal n\u00e4rvaro. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>V\u00e5r virtuella callcenterl\u00f6sning ger distribuerade team lokal trov\u00e4rdighet i 160 l\u00e4nder, med st\u00f6d av en strategi med flera operat\u00f6rer och decentraliserad SIP-infrastruktur f\u00f6r b\u00e4sta samtalskvalitet \u00f6verallt.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>N\u00e4r agenter p\u00e5 distans dyker upp som lokala nummer svarar potentiella kunder 40 % oftare. L\u00e5t teamet p\u00e5 ditt utg\u00e5ende callcenter fokusera p\u00e5 konversationer, inte p\u00e5 anslutningsutmaningar. <\/p>\n\n\n\n<div class=\"wp-block-group solutions-testimonial-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"text\">V\u00e5r samtalsvolym tredubblades p\u00e5 bara 2 \u00e5r, fr\u00e5n cirka 10 000 samtal till 30 000 samtal per kvartal och med CloudTalk kan vi nu enkelt hantera all denna kommunikation. Det var ett utm\u00e4rkt val. <\/p>\n\n\n\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"author\"><strong>Frederico Lopes<\/strong>, chef f\u00f6r kundservice p\u00e5 DiscoverCars<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size has-small-font-size\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/call-quality-at-cloudtalk\/\">F\u00f6rb\u00e4ttra samtalskvaliteten<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-1024x670.png\" alt=\"\" class=\"wp-image-221877\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp3\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-1024x670.png\" alt=\"\" class=\"wp-image-241214\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">L\u00e4tt att l\u00e4ra sig och anv\u00e4nda<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Framg\u00e5ng f\u00f6r team p\u00e5 distans utan inl\u00e4rningskurva<\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><\/h5>\n\n\n\n<p>V\u00e5r virtuella callcenterl\u00f6sning inneh\u00e5ller kraftfulla funktioner i ett intuitivt gr\u00e4nssnitt som bara fungerar.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>Vi tror att team p\u00e5 distans beh\u00f6ver tydlighet, inte komplexitet. V\u00e5r virtuella callcentermjukvara ger distribuerade agenter verktygen f\u00f6r att utm\u00e4rka sig fr\u00e5n dag ett, medan chefer f\u00e5r insikter i realtid p\u00e5 alla platser. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp2\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">Integrerad med dina system<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fungerar med ditt CRM-system, din helpdesk och mycket mer<\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><\/h5>\n\n\n\n<p>Se till att ditt kontaktcenter i molnet passar ihop med verktyg som CRM och supportprogramvara.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>CloudTalkMed tv\u00e5v\u00e4gssynkronisering kan du sammanf\u00f6ra kundhistorik, anteckningar och samtalsuppgifter f\u00f6r att f\u00e5 en fullst\u00e4ndig kontext f\u00f6r varje samtal &#8211; och uppdatera register automatiskt f\u00f6r att h\u00e5lla allt korrekt.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>Med allt samlat i en vy kan agenter p\u00e5 distans dyka in i samtal utan att missa n\u00e5got och chefer kan enkelt sp\u00e5ra varje interaktion. F\u00f6r team p\u00e5 distans \u00e4r det viktigt att ha hela bilden, och CloudTalk ser till att inget slinker igenom. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-1024x670.png\" alt=\"\" class=\"wp-image-243915\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover is-light solution-cta-banner block-visibility-hide-large-screen block-visibility-hide-medium-screen\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-201699\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/solution-cta-banner-mobile.png\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">F\u00f6rvandla utspridda team till <br\/>int\u00e4ktsmotorer med <br\/>AI-drivna insikter<\/h2>\n\n\n\n<p>Chefer p\u00e5 distans sparar 25 timmar per vecka medan distribuerade agenter hanterar 20 fler utg\u00e5ende samtal &#8211; allt tack vare AI-drivna analyser och automatiserade arbetsfl\u00f6den som minskar manuella uppgifter.  <\/p>\n\n\n\n<p>F\u00e5nga automatiskt upp k\u00e4nslor, samtals-\/lyssningsf\u00f6rh\u00e5llanden, \u00e4mnen och samtalsh\u00f6jdpunkter och ge agenter p\u00e5 distans det sammanhang de beh\u00f6ver.  <\/p>\n\n\n\n<p>Med flerspr\u00e5kig AI-driven analys kan cheferna dessutom sp\u00e5ra viktiga \u00f6gonblick, ge riktad feedback p\u00e5 olika spr\u00e5k och identifiera vinnande beteenden f\u00f6r att ge en gedigen kundupplevelse vid varje samtal.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/sv\/ai-driven-intelligens-for-konversationer\/\">Utforska AI<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover is-light solution-cta-banner block-visibility-hide-small-screen\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-201711\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/solution-cta-banner.png\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">F\u00f6rvandla utspridda team till <br\/>int\u00e4ktsmotorer med <br\/>AI-drivna insikter<\/h2>\n\n\n\n<p>Chefer p\u00e5 distans sparar 25 timmar per vecka medan distribuerade agenter hanterar 20 fler utg\u00e5ende samtal &#8211; allt tack vare AI-drivna analyser och automatiserade arbetsfl\u00f6den som minskar manuella uppgifter.  <\/p>\n\n\n\n<p>F\u00e5nga automatiskt upp k\u00e4nslor, samtals-\/lyssningsf\u00f6rh\u00e5llanden, \u00e4mnen och samtalsh\u00f6jdpunkter och ge agenter p\u00e5 distans det sammanhang de beh\u00f6ver.  <\/p>\n\n\n\n<p>Med flerspr\u00e5kig AI-driven analys kan cheferna dessutom sp\u00e5ra viktiga \u00f6gonblick, ge riktad feedback p\u00e5 olika spr\u00e5k och identifiera vinnande beteenden f\u00f6r att ge en gedigen kundupplevelse vid varje samtal.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/sv\/ai-driven-intelligens-for-konversationer\/\">Utforska AI<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group solution-faqs has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Vanliga fr\u00e5gor<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>Vad \u00e4r virtuell callcentermjukvara?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Virtuell callcentermjukvara \u00e4r ett molnbaserat kommunikationsverktyg som g\u00f6r det m\u00f6jligt f\u00f6r f\u00f6retag att hantera sin kundtj\u00e4nstverksamhet p\u00e5 distans. Det inneh\u00e5ller vanligtvis funktioner som samtalsdirigering, knappvalsmeny och samtalsinspelning, vilket g\u00f6r att f\u00f6retag kan ge h\u00f6gkvalitativ support var som helst. Se en lista \u00f6ver leverant\u00f6rer <a href=\"https:\/\/www.cloudtalk.io\/blog\/the-ultime-call-center-solution-list\/\" target=\"_blank\" rel=\"noopener\">h\u00e4r.<\/a>  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>Hur v\u00e4ljer jag den b\u00e4sta virtuella callcentermjukvaran?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Det \u00e4r viktigt att ta h\u00e4nsyn till faktorer som kostnad, skalbarhet, integration med andra verktyg och anv\u00e4ndarv\u00e4nlighet. Leta efter en plattform som erbjuder funktioner som samtalsdirigering, knappvalsmeny och samtalsinspelning, samt analys- och rapporteringsfunktioner. L\u00e4s v\u00e5r artikel om <a href=\"https:\/\/www.cloudtalk.io\/blog\/complete-call-center-software-buyer-s-guide\/\" target=\"_blank\" rel=\"noopener\">hur du v\u00e4ljer den b\u00e4sta callcentermjukvaran f\u00f6r virtuella callcenter<\/a>.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1683213267012\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>Hur skiljer sig ett virtuellt callcenter fr\u00e5n ett traditionellt callcenter?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Till skillnad fr\u00e5n i ett traditionellt callcenter kan agenter i ett virtuellt callcenter arbeta p\u00e5 distans. Allt de beh\u00f6ver \u00e4r h\u00f6rlurar och en internetanslutning. Det inneb\u00e4r att f\u00f6retag kan rekrytera de b\u00e4sta talangerna fr\u00e5n hela v\u00e4rlden, utan att begr\u00e4nsas av geografisk plats.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1683213285119\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>Hur fungerar ett virtuellt callcenter?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Agenterna anv\u00e4nder molnbaserad programvara f\u00f6r att kommunicera med kunderna. Programvaran inneh\u00e5ller vanligtvis <a href=\"https:\/\/www.cloudtalk.io\/blog\/5-smart-call-center-software-features-you-should-leverage\/\" target=\"_blank\" rel=\"noopener\">funktioner<\/a> som samtalsdirigering, knappvalsmeny och Samtalsinspelning, samt analys- och rapporteringsfunktioner. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711470454726\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Hur skapar jag ett virtuellt callcenter?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Du m\u00e5ste v\u00e4lja r\u00e4tt programvaruplattform, konfigurera ditt telefonisystem och uppr\u00e4tta processer f\u00f6r att hantera och utbilda agenter p\u00e5 distans. Ni\/er m\u00e5ste ocks\u00e5 se till att ni har tillr\u00e4cklig internetanslutning och att ni har datas\u00e4kerhets\u00e5tg\u00e4rder p\u00e5 plats. Vi har tagit fram en <a href=\"https:\/\/www.cloudtalk.io\/blog\/how-to-start-a-virtual-call-center\/\" target=\"_blank\" rel=\"noreferrer noopener\">steg-f\u00f6r-steg-guide f\u00f6r konfiguration av ett virtuellt kontaktcenter<\/a>.   Ta en titt!<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711470468042\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>Hur hanterar ni\/er ett virtuellt callcenter?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/blog\/10-proven-strategies-for-effective-call-center-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">Att hantera ett virtuellt callcenter<\/a> kr\u00e4ver effektiv kommunikation, starkt ledarskap och r\u00e4tt verktyg. Det \u00e4r viktigt att skapa tydliga f\u00f6rv\u00e4ntningar p\u00e5 distansagenter, tillhandah\u00e5lla fortl\u00f6pande utbildning och support samt \u00f6vervaka prestandam\u00e4tningar f\u00f6r att s\u00e4kerst\u00e4lla att ditt callcenter n\u00e5r sina m\u00e5l. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711470492326\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Hur kan virtuella callcenterl\u00f6sningar f\u00f6rb\u00e4ttra kundupplevelsen?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Molnbaserade callcenterl\u00f6sningar kan <a href=\"https:\/\/www.cloudtalk.io\/blog\/how-to-improve-customer-experience-cx\/\" target=\"_blank\" rel=\"noreferrer noopener\">f\u00f6rb\u00e4ttra kundupplevelsen<\/a> p\u00e5 flera s\u00e4tt, bland annat genom att ge snabbare och effektivare kundservice, boosta l\u00f6sningsgraden vid f\u00f6rsta samtalet och erbjuda flera kommunikationskanaler. De g\u00f6r det ocks\u00e5 m\u00f6jligt f\u00f6r f\u00f6retag att enkelt skala upp eller ner efter behov och att rekrytera de b\u00e4sta talangerna fr\u00e5n var som helst i v\u00e4rlden. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711483976695\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Hur kan ni\/er \u00f6verg\u00e5 fr\u00e5n ett lokalt till ett virtuellt callcenter?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Att \u00f6verg\u00e5 fr\u00e5n <a href=\"https:\/\/www.cloudtalk.io\/blog\/the-ultime-call-center-solution-list\/\" target=\"_blank\" rel=\"noreferrer noopener\">ett lokalt callcenter<\/a> till ett virtuellt callcenter kr\u00e4ver noggrann planering och genomf\u00f6rande. Det \u00e4r viktigt att v\u00e4lja r\u00e4tt mjukvaruplattform, utbilda agenter p\u00e5 distans p\u00e5 ett effektivt s\u00e4tt och etablera tydliga processer f\u00f6r kommunikation och samarbete. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711483997294\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Hur mycket kostar virtuell callcentermjukvara?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>CloudTalk leder linjen av tillg\u00e4nglig programvara, med planer som str\u00e4cker sig fr\u00e5n \u00f6verkomliga $25 f\u00f6r v\u00e5r Starter-plan till $50 f\u00f6r v\u00e5r mest omfattande Expert-plan.<br \/>\nKontrollera prisuppdelningen <a href=\"https:\/\/www.cloudtalk.io\/blog\/how-much-does-call-center-software-cost\/\" target=\"_blank\" rel=\"noreferrer noopener\">i den h\u00e4r artikeln<\/a> eller p\u00e5 v\u00e5r <a href=\"https:\/\/www.cloudtalk.io\/pricing\/\" target=\"_blank\" rel=\"noreferrer noopener\">priss\u00e4ttningssida<\/a>. <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover cloudtalk-cta\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-170641\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/cs-cta-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\">CloudTalk \u00e4r en datadriven l\u00f6sning f\u00f6r exceptionell kundupplevelse och intelligens \u00e4r en viktig del av den.<\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\">Boka en demo idag och ta reda p\u00e5 det sj\u00e4lv.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sv\/boka-en-demo\/\">Boka en demo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>G\u00f6r distansarbete till en barnlek Konfigurera lokala nummer i l\u00e4nder f\u00f6r agenter p\u00e5 distans, och h\u00e5ll effektiv uppsikt med verktyg som l\u00e5ter er \u00f6vervaka prestandan var ni\/er \u00e4n befinner er. CloudTalk&#8217;s globala virtuella callcentermjukvara ger automatisering och intelligens till fj\u00e4rrteam med: \u00d6ver f\u00f6retag anv\u00e4nder CloudTalk f\u00f6r att f\u00e5 FLER och B\u00c4TTRE samtal 81.7% \u00d6kad samtalsvolym [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-solution_by_team_v2.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-132699","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/sv\/wp-json\/wp\/v2\/pages\/132699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sv\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sv\/wp-json\/wp\/v2\/comments?post=132699"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/sv\/wp-json\/wp\/v2\/pages\/132699\/revisions"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/sv\/wp-json\/wp\/v2\/media?parent=132699"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sv\/wp-json\/wp\/v2\/ct-post-type?post=132699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}