{"id":233110,"date":"2024-08-07T12:33:06","date_gmt":"2024-08-07T10:33:06","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/11-najlepsich-cloudovych-telefonnych-rieseni-v-roku-2024\/"},"modified":"2025-03-06T14:47:12","modified_gmt":"2025-03-06T12:47:12","slug":"11-najlepsich-cloudovych-telefonnych-rieseni-v-roku-2024","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/11-najlepsich-cloudovych-telefonnych-rieseni-v-roku-2024\/","title":{"rendered":"11 najlep\u0161\u00edch cloudov\u00fdch telef\u00f3nnych rie\u0161en\u00ed v roku 2026"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-black-color has-text-color\"><strong>11 najlep\u0161\u00edch rie\u0161en\u00ed telefonovania v cloude: V\u00e1\u0161 kone\u010dn\u00fd sprievodca v roku 2025<\/strong><\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"  href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\" style=\"border-radius:3px\">KONTAKTUJTE PREDAJ<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-ghost\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\"  href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\" style=\"border-radius:3px\">VYSK\u00da\u0160A\u0164 ZDARMA<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/blog-illustration-3-1024x576.png\" alt=\"\" class=\"wp-image-222285\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/blog-illustration-3-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/blog-illustration-3-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/blog-illustration-3-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/blog-illustration-3-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/blog-illustration-3-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/blog-illustration-3-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/blog-illustration-3-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/blog-illustration-3-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/blog-illustration-3-88x50.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/blog-illustration-3.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\">82 % podnikov zn\u00ed\u017eilo n\u00e1klady po prechode na cloud.\nAby ste v\u0161ak dosiahli tieto \u00faspory, mus\u00edte si starostlivo vybra\u0165 cloudov\u00e9 telef\u00f3nne rie\u0161enie, ktor\u00e9 vyhovuje potreb\u00e1m va\u0161ej firmy. <\/p>\n\n\n\n<p>V tomto \u010dl\u00e1nku v\u00e1m u\u013eah\u010d\u00edme rozhodovanie t\u00fdm, \u017ee presk\u00famame najlep\u0161\u00edch poskytovate\u013eov, ich funkcie, ceny a to, \u010d\u00edm vynikaj\u00fa.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 poznatky:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ak pozn\u00e1te v\u0161eobecn\u00fa situ\u00e1ciu v oblasti cloudov\u00fdch telef\u00f3nnych rie\u0161en\u00ed, m\u00f4\u017eete sa rozhodova\u0165 na z\u00e1klade svojich obchodn\u00fdch potrieb.<\/li>\n\n\n\n<li>Pri v\u00fdbere ide\u00e1lneho poskytovate\u013ea treba zv\u00e1\u017ei\u0165 faktory, ako s\u00fa mo\u017enosti integr\u00e1cie, n\u00e1klady a bezpe\u010dnos\u0165.<\/li>\n\n\n\n<li>Uprednost\u0148ovanie poskytovate\u013eov, ktor\u00ed pon\u00fakaj\u00fa \u0161k\u00e1lovate\u013en\u00e9 rie\u0161enia a flexibiln\u00e9 cenov\u00e9 \u0161trukt\u00fary, zabezpe\u010duje dlhodob\u00fa \u017eivotaschopnos\u0165 a minimalizuje potrebu \u010dast\u00fdch zmien.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>11 najlep\u0161\u00edch poskytovate\u013eov cloudov\u00fdch telef\u00f3nnych rie\u0161en\u00ed<\/strong><\/h2>\n\n\n\n<p>Predpoklad\u00e1 sa, \u017ee trh VoIP porastie zo 134,86 miliardy USD v roku 2023 na <a href=\"https:\/\/www.globenewswire.com\/news-release\/2024\/4\/26\/2870625\/28124\/en\/Voice-Over-Internet-Protocol-VoIP-Services-Market-Report-2024-Alphabet-Microsoft-Verizon-Communications-AT-T-and-Cisco-Systems-Dominate-the-Industry.html\" target=\"_blank\" rel=\"noopener\"> 151,21 miliardy USD v roku 2024<\/a> pri zlo\u017eenej ro\u010dnej miere rastu (CAGR) 12,1 %.  <\/p>\n\n\n\n<p>V d\u00f4sledku toho je zrejm\u00e9, \u017ee na trhu sa ka\u017ed\u00fdm d\u0148om objavuje viac rie\u0161en\u00ed, tak\u017ee je n\u00e1ro\u010dn\u00e9 vybra\u0165 si to spr\u00e1vne.  <\/p>\n\n\n\n<p>Presk\u00famame preto 11 najlep\u0161\u00edch <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-a-cloud-phone-system\/\">poskytovate\u013eov cloudov\u00fdch telef\u00f3nnych rie\u0161en\u00ed,<\/a> z <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-a-cloud-phone-system\/\">ktor\u00fdch<\/a> ka\u017ed\u00fd m\u00e1 jedine\u010dn\u00e9 v\u00fdhody.\nPresk\u00famame ich k\u013e\u00fa\u010dov\u00e9 funkcie, v\u00fdhody, nev\u00fdhody a ceny, aby sme v\u00e1m pomohli n\u00e1js\u0165 najvhodnej\u0161ie rie\u0161enie pre va\u0161u firmu. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#1 Cloudtalk<\/strong><\/h3>\n\n\n\n<p>Z\u00edskal ocenenie <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/g2-top-50-best-software-award-2\/\">G2 Best Software Award 2024<\/a> v kateg\u00f3rii &#8222;Top 50 najlep\u0161\u00edch softv\u00e9rov pre slu\u017eby z\u00e1kazn\u00edkom&#8220;.\nJeho integrovan\u00e1 analytika posil\u0148uje postavenie mana\u017e\u00e9rov, v\u010faka \u010domu sa st\u00e1va vhodn\u00fdm rie\u0161en\u00edm pre t\u00edmy z\u00e1kazn\u00edckeho servisu a predaja. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/international-numbers\/\"><strong>Medzin\u00e1rodn\u00e9 \u010d\u00edsla: <\/strong><\/a>Z\u00edskajte medzin\u00e1rodn\u00e9 \u010d\u00edsla (s geografick\u00fdmi alebo negeografick\u00fdmi k\u00f3dmi) z viac ako 160 kraj\u00edn. Miestne telef\u00f3nne \u010d\u00edsla umo\u017e\u0148uj\u00fa z\u00e1kazn\u00edkom zo zahrani\u010dia telefonova\u0165 s vami za miestne ceny alebo \u00faplne zdarma.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/test-staging.cloudtalk.io\/call-flow-designer\/\">N\u00e1vrh\u00e1r toku hovorov<\/a>: <\/strong>Prisp\u00f4sobenie toku hovorov v\u00e1m umo\u017en\u00ed vytvori\u0165 syst\u00e9m, ktor\u00fd dokonale vyhovuje va\u0161im potreb\u00e1m.\nV\u010faka viac ako 20 mo\u017enostiam smerovania m\u00f4\u017eete navrhn\u00fa\u0165 proces prich\u00e1dzaj\u00facich hovorov na mieru pre va\u0161u firmu.   <\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/smart-dialer\/\"><strong>Inteligentn\u00e9 vyt\u00e1\u010danie:<\/strong><\/a> Umo\u017e\u0148uje skenova\u0165 webov\u00e9 str\u00e1nky, CRM a HelpDesky na telef\u00f3nne \u010d\u00edsla a jedn\u00fdm kliknut\u00edm ich prida\u0165 do frontu.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/test-staging.cloudtalk.io\/number-porting\/\">Prenos \u010d\u00edsla<\/a>:<\/strong> Umo\u017e\u0148uje zachova\u0165 existuj\u00face \u010d\u00edsla a zachova\u0165 va\u0161u identitu prenosom \u010d\u00edsel z 50 kraj\u00edn vr\u00e1tane miestnych, n\u00e1rodn\u00fdch, mobiln\u00fdch a <a href=\"https:\/\/test-staging.cloudtalk.io\/toll-free-numbers\/\">bezplatn\u00fdch<\/a> mo\u017enost\u00ed.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Klady<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jednoduch\u00e9 nastavenie a pou\u017e\u00edvanie.<\/li>\n\n\n\n<li>Z\u00e1kazn\u00edcka podpora 24\/7.<\/li>\n\n\n\n<li>Skvel\u00e1 kvalita hovoru.<\/li>\n\n\n\n<li>Integr\u00e1cia s popul\u00e1rnymi CRM, ako s\u00fa <a href=\"https:\/\/test-staging.cloudtalk.io\/pipedrive-call-center-integration\/\">Pipedrive<\/a>, <a href=\"https:\/\/test-staging.cloudtalk.io\/hubspot\/\">HubSpot<\/a> a <a href=\"https:\/\/test-staging.cloudtalk.io\/salesforce\/\">Salesforce<\/a>.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Nev\u00fdhody  <\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nemo\u017enos\u0165 zmeni\u0165 ve\u013ekos\u0165 okna po\u010das hovoru.<\/li>\n\n\n\n<li>Obmedzen\u00e9 funkcie videa, preto\u017ee sa zameriava predov\u0161etk\u00fdm na hlasov\u00e9 hovory.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre<\/strong><\/h4>\n\n\n\n<p>Stredne ve\u013ek\u00e9 spolo\u010dnosti, ktor\u00e9 chc\u00fa r\u00e1s\u0165<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Cenotvorba<\/strong><\/h4>\n\n\n\n<p>Cena za\u010d\u00edna na 25 USD\/u\u017e\u00edvate\u013ea mesa\u010dne.<\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel is-style-no-image\" style=\"background-color:#050e4c\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color has-link-color wp-elements-56b214297568ed87b4f544a2dc98047d\">Vysk\u00fa\u0161ajte CloudTalk zadarmo na 14 dn\u00ed &#8211; nevy\u017eaduje sa kreditn\u00e1 karta<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link has-white-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">Vysk\u00fa\u0161ajte teraz<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#2 RingCentral<\/strong><\/h3>\n\n\n\n<p>Ke\u010f sa zamysl\u00edte nad rie\u0161eniami telefonovania VoIP, <a href=\"https:\/\/test-staging.cloudtalk.io\/ringcentral-alternative\/\">RingCentral<\/a> patr\u00ed medzi prv\u00e9, ktor\u00e9 v\u00e1m napadn\u00fa.\nNiet divu, \u017ee t\u00e1to spolo\u010dnos\u0165 je na trhu u\u017e viac ako 20 rokov a vybudovala si dobr\u00e9 meno.   <\/p>\n\n\n\n<p>Spolo\u010dnos\u0165 RingCentral vynik\u00e1 ako poskytovate\u013e VoIP v\u010faka svojej cenovej v\u00fdhodnosti, jednoduch\u00e9mu nastaveniu a robustn\u00e9mu s\u00faboru funkci\u00ed.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pokro\u010dil\u00e1 anal\u00fdza a pod\u00e1vanie spr\u00e1v.<\/li>\n\n\n\n<li>Mobiln\u00e1 aplik\u00e1cia.<\/li>\n\n\n\n<li>Nahr\u00e1vanie hovorov.<\/li>\n\n\n\n<li>Smerovanie hovorov.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Klady<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jednoduch\u00e9 nastavenie a pou\u017e\u00edvanie<\/li>\n\n\n\n<li>Podpora mobiln\u00fdch a vzdialen\u00fdch pracovn\u00edkov.<\/li>\n\n\n\n<li>Hlas a video v kvalite HD.<\/li>\n\n\n\n<li>K dispoz\u00edcii je mno\u017estvo integr\u00e1ci\u00ed.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Nev\u00fdhody  <\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pr\u00edsne zmluvn\u00e9 pravidl\u00e1.<\/li>\n\n\n\n<li>Nedostato\u010dn\u00e9 prisp\u00f4sobenie uv\u00edtac\u00edch spr\u00e1v pre konferen\u010dn\u00e9 hovory.<\/li>\n\n\n\n<li>Obmedzen\u00e1 z\u00e1kazn\u00edcka podpora.<\/li>\n\n\n\n<li>Flexibilita syst\u00e9mu a jeho rozsiahle funkcie m\u00f4\u017eu vies\u0165 k chyb\u00e1m pou\u017e\u00edvate\u013ea.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre<\/strong><\/h4>\n\n\n\n<p>Podniky v\u0161etk\u00fdch ve\u013ekost\u00ed.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Cenotvorba<\/strong><\/h4>\n\n\n\n<p>Cena za\u010d\u00edna na 20 USD\/u\u017e\u00edvate\u013ea mesa\u010dne.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#3 Vonage<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/vonage-best-alternative\/\">Spolo\u010dnos\u0165 Vonage<\/a> patr\u00ed medzi najzn\u00e1mej\u0161\u00edch poskytovate\u013eov cloudovej telef\u00f3nie na svete. V tejto oblasti p\u00f4sob\u00ed u\u017e viac ako dvadsa\u0165 rokov a z\u00edskala si z\u00e1videniahodn\u00fa reput\u00e1ciu l\u00eddra na trhu.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hlasov\u00e1 po\u0161ta na e-mail.<\/li>\n\n\n\n<li>Automatick\u00fd obsluhuj\u00faci person\u00e1l.<\/li>\n\n\n\n<li>Aplik\u00e1cia pre po\u010d\u00edta\u010de.<\/li>\n\n\n\n<li>Hlasov\u00e9 a videokonferencie.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Klady<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Funkcia virtu\u00e1lneho recep\u010dn\u00e9ho: Automaticky presmeruje hovory na r\u00f4zne oddelenia.<\/li>\n\n\n\n<li>Vysokokvalitn\u00e9 funkcie volania.<\/li>\n\n\n\n<li>Mo\u017enosti smerovania hovorov: Volaj\u00faci m\u00f4\u017eu napr\u00edklad vyto\u010di\u0165 svoje meno alebo predvo\u013ebu.<\/li>\n\n\n\n<li>Integr\u00e1cia s aplik\u00e1ciami tret\u00edch str\u00e1n.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Nev\u00fdhody  <\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00da\u010dtuje si podstatne viac ako podobn\u00ed poskytovatelia softv\u00e9ru pre virtu\u00e1lne telef\u00f3ny.<\/li>\n\n\n\n<li>Obmedzen\u00e1 podpora.<\/li>\n\n\n\n<li>Nemus\u00ed pon\u00faka\u0165 potrebn\u00fa \u0161k\u00e1lovate\u013enos\u0165 alebo flexibilitu.<\/li>\n\n\n\n<li>Niektor\u00e9 funkcie, ako napr\u00edklad radenie hovorov a nahr\u00e1vanie hovorov na po\u017eiadanie, si vy\u017eaduj\u00fa dodato\u010dn\u00e9 poplatky, ktor\u00e9 m\u00f4\u017eu zv\u00fd\u0161i\u0165 celkov\u00e9 n\u00e1klady na slu\u017ebu.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre<\/strong><\/h4>\n\n\n\n<p>Mal\u00e9 a stredn\u00e9 podniky.\nJe obzvl\u00e1\u0161\u0165 \u00fa\u010dinn\u00fd pre spolo\u010dnosti s minim\u00e1lne 20 pou\u017e\u00edvate\u013emi.   <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Cenotvorba<\/strong><\/h4>\n\n\n\n<p>Od 13,99 USD za linku mesa\u010dne plus 0,03 USD\/min\u00fatu za odch\u00e1dzaj\u00face hovory.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#4 Telef\u00f3n Zoom<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/zoom-phone-alternative\/\">Zoom Phone<\/a> je cloudov\u00fd podnikov\u00fd telef\u00f3nny syst\u00e9m pon\u00fakan\u00fd spolo\u010dnos\u0165ou Zoom Video Communications, ktor\u00fd pou\u017e\u00edvate\u013eom umo\u017e\u0148uje spravova\u0165 hovory na r\u00f4znych zariadeniach vr\u00e1tane stolov\u00fdch telef\u00f3nov, po\u010d\u00edta\u010dov a mobiln\u00fdch telef\u00f3nov.<\/p>\n\n\n\n<p>Ide o nat\u00edvny produkt v r\u00e1mci platformy Zoom, ktor\u00fd sa integruje s \u010fal\u0161\u00edmi n\u00e1strojmi Zoom, ako s\u00fa Sch\u00f4dzky, Chat a videokonferencie, a poskytuje tak jednotn\u00e9 komunika\u010dn\u00e9 rie\u0161enie.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mobiln\u00e1 a po\u010d\u00edta\u010dov\u00e1 aplik\u00e1cia Zoom.<\/li>\n\n\n\n<li>Nahr\u00e1vanie a prepisovanie hovorov.<\/li>\n\n\n\n<li>Prenos hovorov.<\/li>\n\n\n\n<li>Presmerovanie hovorov.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Klady<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Je to jedna z najlacnej\u0161\u00edch slu\u017eieb VoIP.<\/li>\n\n\n\n<li>Sol\u00eddny s\u00fabor funkci\u00ed pre prich\u00e1dzaj\u00face a odch\u00e1dzaj\u00face hovory.<\/li>\n\n\n\n<li>Kvalita hovoru HD.<\/li>\n\n\n\n<li>Pou\u017e\u00edvate\u013esky pr\u00edvetiv\u00e9 rozhranie a jednoduch\u00e9 pou\u017e\u00edvanie.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Nev\u00fdhody<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pr\u00edstup k \u017eivej podpore je vyhraden\u00fd pre najpr\u00e9miovej\u0161ie licencie.<\/li>\n\n\n\n<li>Obmedzen\u00e9 mo\u017enosti integr\u00e1cie.<\/li>\n\n\n\n<li>Hoci je cenovo v\u00fdhodn\u00fd, niektor\u00e9 \u010fal\u0161ie funkcie s\u00fa drah\u00e9 (napr. fax).<\/li>\n\n\n\n<li>Funkcie s\u00fa v porovnan\u00ed so sch\u00f4dzkami Zoom obmedzenej\u0161ie.  <\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre<\/strong><\/h4>\n\n\n\n<p>Mal\u00e9 podniky a podniky s obmedzen\u00fdm rozpo\u010dtom.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Cenotvorba<\/strong><\/h4>\n\n\n\n<p>Cena za\u010d\u00edna na 13,32 USD\/u\u017e\u00edvate\u013ea mesa\u010dne (1-9 pou\u017e\u00edvate\u013eov).\nOd 10 pou\u017e\u00edvate\u013eov stoj\u00ed 18,32 USD za pou\u017e\u00edvate\u013ea mesa\u010dne. <\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#5 Dialpad<\/strong><\/h3>\n\n\n\n<p>Od svojho vzniku v roku 2011 poskytla spolo\u010dnos\u0165 <a href=\"https:\/\/test-staging.cloudtalk.io\/dialpad-alternative\/\">Dialpad<\/a> slu\u017eby desiatkam tis\u00edc obchodn\u00fdch t\u00edmov, <a href=\"https:\/\/test-staging.cloudtalk.io\/dialpad-alternative\/\">Dialpad<\/a>.\nJe to spo\u013eahliv\u00e9, jednotn\u00e9 cloudov\u00e9 rie\u0161enie na telefonovanie s jednoduchou zabudovanou umelou inteligenciou a pokro\u010dilou anal\u00fdzou. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nahr\u00e1vanie hovorov.<\/li>\n\n\n\n<li>Z\u00e1kazn\u00edcka podpora 24\/7.<\/li>\n\n\n\n<li>Anal\u00fdza hovorov.<\/li>\n\n\n\n<li>Plne integrovan\u00e1 identifik\u00e1cia volaj\u00faceho.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Klady<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jednoduchos\u0165 pou\u017e\u00edvania.<\/li>\n\n\n\n<li>Inteligencia hlasu a doba prev\u00e1dzky v rozmedz\u00ed 99 % a\u017e 100 %.<\/li>\n\n\n\n<li>Modern\u00e9 pou\u017e\u00edvate\u013esk\u00e9 rozhranie, rozsiahle \u0161koliace vide\u00e1 a robustn\u00e1 mobiln\u00e1 aplik\u00e1cia.<\/li>\n\n\n\n<li>Bezplatn\u00e9 hovory do USA a Kanady odkia\u013eko\u013evek na svete.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Nev\u00fdhody  <\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SMS nem\u00f4\u017eete posiela\u0165 mimo Spojen\u00fdch \u0161t\u00e1tov, Kanady, Spojen\u00e9ho kr\u00e1\u013eovstva a Austr\u00e1lie.<\/li>\n\n\n\n<li>Obmedzen\u00e1 integr\u00e1cia z\u00e1sobn\u00edka.<\/li>\n\n\n\n<li>Hoci aplik\u00e1cia Dialpad pon\u00faka v\u00fdkonn\u00fd dialer, ch\u00fdba jej inteligentn\u00fd dialer.<\/li>\n\n\n\n<li>Ch\u00fdba mu aj vizu\u00e1lny editor toku pre n\u00e1vrh\u00e1ra toku hovorov.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre<\/strong><\/h4>\n\n\n\n<p>V\u00e4\u010d\u0161ie organiz\u00e1cie a organiz\u00e1cie s komplexnou prev\u00e1dzkou call centra.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Cenotvorba<\/strong><\/h4>\n\n\n\n<p>Cena za\u010d\u00edna na 15 dol\u00e1roch mesa\u010dne.<\/p>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel is-style-no-image\" style=\"background-color:#050e4c\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color has-link-color wp-elements-8fe13df98a960759ac6317a49a92440a\">Zv\u00fd\u0161enie podpory pomocou inteligentn\u00e9ho smerovania s vyu\u017eit\u00edm zru\u010dnost\u00ed agentov a \u00fadajov CRM<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link has-white-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/caller-based-routing\/\">Dozvedie\u0165 sa viac<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:39px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#6 8&#215;8<\/strong><\/h3>\n\n\n\n<p>Spolo\u010dnos\u0165 <a href=\"https:\/\/test-staging.cloudtalk.io\/8x8-alternative\/\">8&#215;8<\/a> poskytuje cloudov\u00e9 rie\u0161enia podnikovej komunik\u00e1cie a z\u00e1kazn\u00edckej sk\u00fasenosti od roku 1987.\nPon\u00faka jednotn\u00fa platformu integruj\u00facu funkcie kontaktn\u00e9ho centra, hlas, video, chat a API.\nSpolo\u010dnos\u0165 8&#215;8 je zn\u00e1ma vysokokvalitn\u00fdmi a cenovo v\u00fdhodn\u00fdmi slu\u017ebami VoIP.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>n\u00e1stroje s umelou inteligenciou, ako je automatick\u00e9 smerovanie hovorov a prepis hlasovej po\u0161ty na text<\/li>\n\n\n\n<li>Videokonferencie.<\/li>\n\n\n\n<li>Viackan\u00e1lov\u00e1 analytika.<\/li>\n\n\n\n<li>Riadenie zapojenia pracovn\u00edkov.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Klady<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pon\u00faka cel\u00fd rad funkci\u00ed.<\/li>\n\n\n\n<li>Vynikaj\u00faci z\u00e1kazn\u00edcky servis.<\/li>\n\n\n\n<li>U\u017e\u00edvate\u013esky pr\u00edvetiv\u00e9.<\/li>\n\n\n\n<li>Vysokokvalitn\u00e9 mo\u017enosti videokonferenci\u00ed.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Nev\u00fdhody  <\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mobiln\u00e1 aplik\u00e1cia pre syst\u00e9m Android bola kritizovan\u00e1 za nedostato\u010dn\u00fa pou\u017e\u00edvate\u013esk\u00fa pr\u00edvetivos\u0165 a n\u00edzku kvalitu hovorov.<\/li>\n\n\n\n<li>Pokro\u010dil\u00e9 funkcie frontu kontaktn\u00e9ho centra vy\u017eaduj\u00fa pokro\u010dil\u00e9 licencie.<\/li>\n\n\n\n<li>Niektor\u00ed pou\u017e\u00edvatelia mali probl\u00e9my s nastaven\u00edm roz\u0161\u00edren\u00ed a navig\u00e1ciou v syst\u00e9me.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre<\/strong><\/h4>\n\n\n\n<p>Podniky v\u0161etk\u00fdch ve\u013ekost\u00ed<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Cenotvorba<\/strong><\/h4>\n\n\n\n<p>Na ich webovej lokalite nie je explicitne uveden\u00e9<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#7 Aircall<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/aircall-alternative\/\">Aircall<\/a> je pokro\u010dil\u00e9 rie\u0161enie na volanie, ktor\u00e9 pou\u017e\u00edva viac ako 17 000 klientov.\nJe navrhnut\u00e9 tak, aby ur\u00fdchlilo predajn\u00e9 procesy, zlep\u0161ilo komunik\u00e1ciu s potenci\u00e1lnymi z\u00e1kazn\u00edkmi a uzavrelo viac obchodov.  M\u00f4\u017eete automaticky vyt\u00e1\u010da\u0165 viacero potenci\u00e1lnych z\u00e1kazn\u00edkov v rade za sebou a priamo v rozhran\u00ed telef\u00f3nu vypisova\u0165 d\u00f4le\u017eit\u00e9 kontaktn\u00e9 inform\u00e1cie.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatick\u00e1 distrib\u00facia hovorov.<\/li>\n\n\n\n<li>Prenos hovorov.<\/li>\n\n\n\n<li>Nahr\u00e1vanie hovorov.  <\/li>\n\n\n\n<li>Monitorovanie hovorov.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Klady<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jednoduch\u00e9 nastavenie VoIP pre mal\u00e9 podniky.<\/li>\n\n\n\n<li>Integr\u00e1cia s in\u00fdmi n\u00e1strojmi.<\/li>\n\n\n\n<li>K dispoz\u00edcii je vysok\u00e1 \u00farove\u0148 prisp\u00f4sobenia vr\u00e1tane nastavenia zvonen\u00ed a prehr\u00e1vania zvuku.<\/li>\n\n\n\n<li>Pou\u017e\u00edvatelia hl\u00e1sili pozit\u00edvne sk\u00fasenosti so z\u00e1kazn\u00edckou podporou spolo\u010dnosti Aircall.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Nev\u00fdhody<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ch\u00fdbaj\u00fa niektor\u00e9 z\u00e1kladn\u00e9 funkcie videohovorov.<\/li>\n\n\n\n<li>Mo\u017enosti hos\u0165ovania webin\u00e1rov a zdie\u013eania obrazovky s\u00fa obmedzen\u00e9.  <\/li>\n\n\n\n<li>Niektor\u00ed pou\u017e\u00edvatelia si v\u0161imli, \u017ee mobiln\u00e1 aplik\u00e1cia nem\u00e1 v\u0161etky funkcie ako verzia pre po\u010d\u00edta\u010de.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre<\/strong><\/h4>\n\n\n\n<p>Mal\u00e9 a stredn\u00e9 podniky<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Cenotvorba<\/strong><\/h4>\n\n\n\n<p>Od 30 USD\/u\u017e\u00edvate\u013ea mesa\u010dne.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#8 Nextiva<\/strong><\/h3>\n\n\n\n<p>Spolo\u010dnos\u0165 <a href=\"https:\/\/test-staging.cloudtalk.io\/nextiva-alternative\/\">Nextiva<\/a> je ve\u013ek\u00fdm hr\u00e1\u010dom na trhu VoIP a poskytuje slu\u017eby viac ako 100 000 z\u00e1kazn\u00edkom.\nJe v\u0161eobecne pova\u017eovan\u00e1 za u\u017e\u00edvate\u013esky pr\u00edvetiv\u00fa &#8211; pou\u017e\u00edvatelia m\u00f4\u017eu za\u010da\u0165 telefonova\u0165 v priebehu nieko\u013ek\u00fdch min\u00fat v\u010faka jednoduch\u00e9mu a intuit\u00edvnemu <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/voip\/-implementation\/\">procesu nastavenia<\/a>.\nOkrem toho je hostite\u013eom syst\u00e9mu spolo\u010dnos\u0165 Nextiva, tak\u017ee za \u00fadr\u017ebu softv\u00e9ru zodpoved\u00e1 spolo\u010dnos\u0165 Nextiva.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mobiln\u00e9 a po\u010d\u00edta\u010dov\u00e9 aplik\u00e1cie.<\/li>\n\n\n\n<li>Z\u00e1znamy videokonferenci\u00ed.<\/li>\n\n\n\n<li>Optimaliz\u00e1cia pracovn\u00fdch postupov.<\/li>\n\n\n\n<li>Neobmedzen\u00e9 volanie.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Klady<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Podpora 24\/7.<\/li>\n\n\n\n<li>Pon\u00faka pokro\u010dil\u00e9 funkcie vr\u00e1tane konferen\u010dn\u00fdch hovorov, prepisu hlasovej po\u0161ty, viac\u00farov\u0148ovej obsluhy at\u010f.  <\/li>\n\n\n\n<li>Virtu\u00e1lne faxovanie: Ide\u00e1lne pre zdravotn\u00edckych pracovn\u00edkov na bezpe\u010dn\u00e9 zdie\u013eanie inform\u00e1ci\u00ed.<\/li>\n\n\n\n<li>Poskytovate\u013e sa tie\u017e integruje s rie\u0161eniami ako Zendesk, ConnectWise alebo MS Teams.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Nev\u00fdhody  <\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Obmedzenia integr\u00e1cie.<\/li>\n\n\n\n<li>Ch\u00fdbaj\u00fa mu niektor\u00e9 integr\u00e1cie, ako napr\u00edklad Slack alebo Zapier.  <\/li>\n\n\n\n<li>Mnoh\u00ed pova\u017euj\u00fa ceny spolo\u010dnosti Nextiva za vysok\u00e9, najm\u00e4 pre mal\u00e9 podniky.<\/li>\n\n\n\n<li>Niektor\u00ed pou\u017e\u00edvatelia uviedli, \u017ee proces implement\u00e1cie m\u00f4\u017ee by\u0165 \u010dasovo n\u00e1ro\u010dn\u00fd.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre<\/strong><\/h4>\n\n\n\n<p>Mal\u00e9 a stredn\u00e9 podniky<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Cenotvorba<\/strong><\/h4>\n\n\n\n<p>Cena za\u010d\u00edna na 18,95 USD\/u\u017e\u00edvate\u013ea mesa\u010dne.<\/p>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel is-style-no-image\" style=\"background-color:#050e4c\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color has-link-color wp-elements-6df3533fec59a4b223b101d45e418ee3\">Ste pripraven\u00ed zmeni\u0165 svoju obchodn\u00fa komunik\u00e1ciu?<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link has-white-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Pozrite si to na\u017eivo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#9 Goto Connect<\/strong><\/h3>\n\n\n\n<p>GoTo Connect je cloudov\u00e9 telef\u00f3nne rie\u0161enie zn\u00e1me svojimi komplexn\u00fdmi funkciami, \u0161k\u00e1lovate\u013enos\u0165ou a cenovou dostupnos\u0165ou.\nSp\u00e1ja hlas, video a spr\u00e1vy do jednej platformy, pon\u00faka prisp\u00f4sobite\u013en\u00e9 smerovanie hovorov, integr\u00e1ciu s ob\u013e\u00faben\u00fdmi podnikov\u00fdmi aplik\u00e1ciami a pokro\u010dil\u00e9 videokonferencie.   <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Neobmedzen\u00e9 smerovanie hovorov.<\/li>\n\n\n\n<li>Viac\u00farov\u0148ov\u00e9 automatick\u00e9 obsluhy.<\/li>\n\n\n\n<li>Pokro\u010dil\u00e9 reportovanie a analytika.<\/li>\n\n\n\n<li>Funkcia SMS.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Klady<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Komplexn\u00fd s\u00fabor funkci\u00ed a n\u00e1strojov.<\/li>\n\n\n\n<li>Z\u00e1kazn\u00edcka podpora 24\/7.<\/li>\n\n\n\n<li>Panel administr\u00e1tora je pou\u017e\u00edvate\u013esky pr\u00edvetiv\u00fd a zjednodu\u0161uje procesy sp\u00e4tn\u00e9ho spracovania.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Nev\u00fdhody  <\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Niektor\u00ed pou\u017e\u00edvatelia si v\u0161imli, \u017ee sk\u00fasenosti s aplik\u00e1ciami pre po\u010d\u00edta\u010de a mobiln\u00e9 zariadenia nie s\u00fa konzistentn\u00e9.<\/li>\n\n\n\n<li>Funkcie reportovania a anal\u00fdzy GoTo Connect boli op\u00edsan\u00e9 ako z\u00e1kladn\u00e9.<\/li>\n\n\n\n<li>Nieko\u013eko pou\u017e\u00edvate\u013eov uviedlo, \u017ee proces n\u00e1stupu by sa mohol zlep\u0161i\u0165.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre<\/strong><\/h4>\n\n\n\n<p>Mal\u00e9 a stredn\u00e9 podniky<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Cenotvorba<\/strong><\/h4>\n\n\n\n<p>Na ich webovej lokalite nie je explicitne uveden\u00e9<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#10 Kobylka<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/grasshopper-alternative\/\">Grasshopper<\/a> je cloudov\u00e9 telef\u00f3nne rie\u0161enie ur\u010den\u00e9 pre <a href=\"https:\/\/test-staging.cloudtalk.io\/cloud-phone-system\/\">mal\u00e9 podniky<\/a>.\nUmo\u017e\u0148uje pou\u017e\u00edvate\u013eom uskuto\u010d\u0148ova\u0165 a prij\u00edma\u0165 hovory, odosiela\u0165 a prij\u00edma\u0165 textov\u00e9 spr\u00e1vy a spravova\u0165 hlasov\u00fa po\u0161tu pomocou po\u010d\u00edta\u010dovej alebo mobilnej aplik\u00e1cie. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Presmerovanie hovorov na \u013eubovo\u013en\u00e9 zariadenie.<\/li>\n\n\n\n<li>Prepis hlasovej po\u0161ty.<\/li>\n\n\n\n<li>Vlastn\u00e9 pozdravy.<\/li>\n\n\n\n<li>Simult\u00e1nne vybavovanie hovorov.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Klady<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jednoduch\u00e9 nastavenie a pou\u017e\u00edvanie.<\/li>\n\n\n\n<li>Nie je potrebn\u00e9 kupova\u0165 drah\u00e9 nov\u00e9 vybavenie.  <\/li>\n\n\n\n<li>Neobmedzen\u00e9 volanie a posielanie textov\u00fdch spr\u00e1v v Severnej Amerike.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Nev\u00fdhody  <\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ch\u00fdbaj\u00fa z\u00e1kladn\u00e9 funkcie, ktor\u00e9 pou\u017e\u00edvatelia m\u00f4\u017eu o\u010dak\u00e1va\u0165, vr\u00e1tane nahr\u00e1vania hovorov, v\u00fdkonn\u00fdch \u010d\u00edseln\u00edkov a dokonca aj funkcie Click-to-call.<\/li>\n\n\n\n<li>Obmedzen\u00e1 integr\u00e1cia.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre<\/strong><\/h4>\n\n\n\n<p>Mal\u00e9 podniky a samostatn\u00ed podnikatelia<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Cenotvorba<\/strong><\/h4>\n\n\n\n<p>Cena za\u010d\u00edna na 14 USD\/u\u017e\u00edvate\u013ea mesa\u010dne.<\/p>\n\n\n\n<div style=\"height:31px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#11 Google Voice<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/google-voice-alternative\/\">Google Voice<\/a> Google Voice je cloudov\u00e9 telef\u00f3nne rie\u0161enie od spolo\u010dnosti Google Cloud, ktor\u00e9 firm\u00e1m v\u0161etk\u00fdch ve\u013ekost\u00ed poskytuje pou\u017e\u00edvate\u013esky pr\u00edvetiv\u00fd a \u0161k\u00e1lovate\u013en\u00fd sp\u00f4sob spr\u00e1vy telef\u00f3nnej komunik\u00e1cie.\nPon\u00faka cel\u00fd rad funkci\u00ed a umo\u017e\u0148uje pou\u017e\u00edvate\u013eom uskuto\u010d\u0148ova\u0165 dom\u00e1ce a medzin\u00e1rodn\u00e9 hovory, posiela\u0165 SMS spr\u00e1vy a spravova\u0165 hlasov\u00fa po\u0161tu z webov\u00fdch prehliada\u010dov a mobiln\u00fdch zariaden\u00ed. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Presmerovanie hovorov.<\/li>\n\n\n\n<li>Viac\u00farov\u0148ov\u00fd automatick\u00fd obsluhuj\u00faci person\u00e1l.<\/li>\n\n\n\n<li>Spr\u00e1va SMS a hlasovej po\u0161ty.<\/li>\n\n\n\n<li>Skupiny kr\u00fa\u017ekov.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Klady<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integr\u00e1cia so slu\u017ebou Google Workspace.<\/li>\n\n\n\n<li>Konkuren\u010dn\u00e9 sadzby za medzin\u00e1rodn\u00e9 hovory.<\/li>\n\n\n\n<li>Neobmedzen\u00e9 volania v r\u00e1mci USA a Kanady.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Nev\u00fdhody  <\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Obmedzen\u00e1 integr\u00e1cia, preto\u017ee sa integruje len s in\u00fdmi aplik\u00e1ciami Google.<\/li>\n\n\n\n<li>Je k dispoz\u00edcii len v USA a Kanade.<\/li>\n\n\n\n<li>ch\u00fdbaj\u00face pokro\u010dil\u00e9 funkcie spolupr\u00e1ce, ako s\u00fa automatick\u00e9 odpovede a zdie\u013ean\u00fd pr\u00edstup.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre<\/strong><\/h4>\n\n\n\n<p>Mal\u00e9 a stredn\u00e9 podniky.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Cenotvorba<\/strong><\/h4>\n\n\n\n<p>Od 10 USD\/u\u017e\u00edvate\u013ea mesa\u010dne.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Ako si vybra\u0165 spr\u00e1vne rie\u0161enie telefonovania v cloude<\/strong><\/h2>\n\n\n\n<p>V\u00fdber spr\u00e1vneho rie\u0161enia cloudovej telef\u00f3nie m\u00f4\u017ee by\u0165 pri takom mno\u017estve mo\u017enost\u00ed neprekonate\u013en\u00fd.\nAle nebojte sa!\nZv\u00e1\u017ete tieto k\u013e\u00fa\u010dov\u00e9 aspekty a n\u00e1jdete ide\u00e1lne rie\u0161enie pre svoju firmu:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mo\u017enosti integr\u00e1cie:<\/strong> Overte si, \u010di poskytovate\u013e pon\u00faka bezprobl\u00e9mov\u00fa <a href=\"https:\/\/test-staging.cloudtalk.io\/integrations\/\">integr\u00e1ciu<\/a> s va\u0161imi existuj\u00facimi n\u00e1strojmi pracovn\u00e9ho toku a popul\u00e1rnymi CRM.<\/li>\n\n\n\n<li><strong>N\u00e1klady: <\/strong>Pre\u0161tudujte si <a href=\"https:\/\/test-staging.cloudtalk.io\/business-phone-system-pricing\/\">cenov\u00e9 pl\u00e1ny<\/a> r\u00f4znych poskytovate\u013eov a n\u00e1jdite ten, ktor\u00fd zodpoved\u00e1 v\u00e1\u0161mu rozpo\u010dtu.\nH\u013eadajte poskytovate\u013eov, ktor\u00ed pon\u00fakaj\u00fa \u0161k\u00e1lovate\u013en\u00e9 programy a primeran\u00e9 z\u013eavy za dlhodob\u00e9 zmluvy. <\/li>\n\n\n\n<li><strong>Spo\u013eahlivos\u0165 a doba prev\u00e1dzkyschopnosti:<\/strong> Analyzujte poves\u0165 poskytovate\u013ea a referencie z\u00e1kazn\u00edkov, aby ste sa uistili o prev\u00e1dzke a minim\u00e1lnych prestoch.\nOkrem toho sa uistite, \u017ee infra\u0161trukt\u00fara poskytovate\u013ea je spo\u013eahliv\u00e1 a vykon\u00e1va pravideln\u00fa \u00fadr\u017ebu, aby sa predi\u0161lo pr\u00edpadn\u00fdm probl\u00e9mom. <\/li>\n\n\n\n<li><strong>Bezpe\u010dnos\u0165:<\/strong> Vyberte si poskytovate\u013ea, ktor\u00fd pon\u00faka spo\u013eahliv\u00e9 <a href=\"https:\/\/test-staging.cloudtalk.io\/security\/\">opatrenia na zabezpe\u010denie<\/a> \u00fadajov <a href=\"https:\/\/test-staging.cloudtalk.io\/security\/\">,<\/a> aby sa predi\u0161lo ich naru\u0161eniu, ako napr\u00edklad \u0161pi\u010dkov\u00e9 \u0161ifrovanie hovorov na zv\u00fd\u0161enie bezpe\u010dnosti.<\/li>\n\n\n\n<li><strong>Dodr\u017eiavanie predpisov:<\/strong> Uistite sa, \u017ee poskytovate\u013e dodr\u017eiava priemyseln\u00e9 predpisy, ako s\u00fa STIR\/SHAKEN a MAN.<\/li>\n\n\n\n<li><strong>Podpora:<\/strong> Zhodno\u0165te, ak\u00fd dobr\u00fd je z\u00e1kazn\u00edcky servis poskytovate\u013ea, najm\u00e4 pokia\u013e ide o rie\u0161enie probl\u00e9mov a odpovede na technick\u00e9 ot\u00e1zky.\nOverte si, \u010di poskytovate\u013e pon\u00faka nepretr\u017eit\u00fa podporu a \u00fadr\u017ebu, aby sa minimalizovali prestoje. <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Z\u00e1ver<\/strong><\/h2>\n\n\n\n<p>Na z\u00e1ver, ke\u010f budete sk\u00fama\u0165 najlep\u0161ie cloudov\u00e9 rie\u0161enia telefonovania, nezabudnite, \u017ee ka\u017ed\u00e1 mo\u017enos\u0165 pon\u00faka jedine\u010dn\u00e9 funkcie a v\u00fdhody prisp\u00f4soben\u00e9 r\u00f4znym obchodn\u00fdm potreb\u00e1m.  <\/p>\n\n\n\n<p>\u010ci u\u017e sa sna\u017e\u00edte zv\u00fd\u0161i\u0165 predaj, zv\u00fd\u0161i\u0165 spokojnos\u0165 z\u00e1kazn\u00edkov alebo zefekt\u00edvni\u0165 intern\u00fa komunik\u00e1ciu, je tu pre v\u00e1s vhodn\u00e1 mo\u017enos\u0165.  <\/p>\n\n\n\n<p>D\u00f4kladn\u00fdm zhodnoten\u00edm faktorov, ako s\u00fa mo\u017enosti integr\u00e1cie, cena a spo\u013eahlivos\u0165, m\u00f4\u017eete n\u00e1js\u0165 rie\u0161enie, ktor\u00e9 najlep\u0161ie vyhovuje va\u0161im obchodn\u00fdm potreb\u00e1m a preferenci\u00e1m.<\/p>\n\n\n\n<p>Ste pripraven\u00ed vidie\u0165 Cloudtalk v praxi?\nPo\u017eiadajte o <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">demo<\/a> e\u0161te dnes. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover ct-block-article-faq ct-virtual-numbers-page-rankmath-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-148766\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/10\/blog-article-faq-cover-question-marks.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center ct-block-article-faq-header\">\u010casto kladen\u00e9 ot\u00e1zky<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Ak\u00fd je rozdiel medzi VoIP a cloudovou telef\u00f3niou?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>VoIP umo\u017e\u0148uje hlasov\u00e9 hovory cez internet a <a href=\"https:\/\/www.cloudtalk.io\/cloud-telephony-vs-voip\/#:~:text=Cloud%20telephony%20saves%20you%20money,pay%20for%20a%20subscription%20plan.\/\" target=\"_blank\" rel=\"noopener\">cloudov\u00e1 telef\u00f3nia<\/a> zah\u0155\u0148a viac telef\u00f3nnych slu\u017eieb umiestnen\u00fdch online.<br \/>\nVoIP je \u0161pecifick\u00e1 technol\u00f3gia pre internetov\u00e9 hovory, zatia\u013e \u010do cloudov\u00e1 telef\u00f3nia zah\u0155\u0148a \u010fal\u0161ie funkcie. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1719160660418\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Funguje cloudov\u00e1 telef\u00f3nna slu\u017eba na pevn\u00fdch link\u00e1ch?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Cloudov\u00e1 telef\u00f3nna slu\u017eba nefunguje priamo na <a href=\"https:\/\/www.cloudtalk.io\/blog\/voip\/-vs-landline-which-is-better-for-small-business\/\" target=\"_blank\" rel=\"noopener\">pevn\u00fdch link\u00e1ch<\/a>.<br \/>\nNamiesto toho vyu\u017e\u00edva internet na konverziu anal\u00f3gov\u00fdch hlasov\u00fdch sign\u00e1lov na digit\u00e1lne d\u00e1ta a ich prenos cez internet.<br \/>\nTo znamen\u00e1, \u017ee cloudov\u00fd telef\u00f3nny syst\u00e9m mo\u017eno pou\u017e\u00edva\u0165 prostredn\u00edctvom r\u00f4znych zariaden\u00ed, ako s\u00fa telef\u00f3ny VoIP, mobiln\u00e9 telef\u00f3ny alebo po\u010d\u00edta\u010de, ale nespolieha sa na tradi\u010dn\u00fa infra\u0161trukt\u00faru pevn\u00fdch liniek  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1719160680207\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Funguje slu\u017eba cloudov\u00e9ho telef\u00f3nu na mobiln\u00fdch telef\u00f3noch?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u00c1no, slu\u017eba cloudov\u00e9ho telef\u00f3nu funguje na mobiln\u00fdch telef\u00f3noch.<br \/>\nCloudov\u00e9 telef\u00f3nne syst\u00e9my s\u00fa navrhnut\u00e9 tak, aby boli pr\u00edstupn\u00e9 cez internet, \u010do znamen\u00e1, \u017ee pou\u017e\u00edvatelia m\u00f4\u017eu uskuto\u010d\u0148ova\u0165 a prij\u00edma\u0165 hovory pomocou r\u00f4znych zariaden\u00ed vr\u00e1tane mobiln\u00fdch telef\u00f3nov a tradi\u010dn\u00fdch stolov\u00fdch telef\u00f3nov a po\u010d\u00edta\u010dov. <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>82 % podnikov zn\u00ed\u017eilo n\u00e1klady po prechode na cloud. Aby ste v\u0161ak dosiahli tieto \u00faspory, mus\u00edte si starostlivo vybra\u0165 cloudov\u00e9&#8230;<\/p>\n","protected":false},"author":130,"featured_media":222294,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[673],"tags":[],"class_list":["post-233110","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-centrum"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/233110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/130"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=233110"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/233110\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media\/222294"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=233110"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/categories?post=233110"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/tags?post=233110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}