{"id":232931,"date":"2024-08-07T12:05:23","date_gmt":"2024-08-07T10:05:23","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/co-je-ip-telefonia-najbeznejsie-protokoly-a-vyhody\/"},"modified":"2024-08-13T12:47:20","modified_gmt":"2024-08-13T10:47:20","slug":"co-je-ip-telefonia-najbeznejsie-protokoly-a-vyhody","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/co-je-ip-telefonia-najbeznejsie-protokoly-a-vyhody\/","title":{"rendered":"\u010co je IP telef\u00f3nia? [+ Najbe\u017enej\u0161ie protokoly a v\u00fdhody]"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-black-color has-text-color\">\u010co je IP telef\u00f3nia (telefonovanie prostredn\u00edctvom internetov\u00e9ho protokolu)?<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\" style=\"border-radius:3px\">KONTAKTUJTE PREDAJ<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\" style=\"border-radius:3px\">ZA\u010cNITE VOLA\u0164<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-10.png\" alt=\"\" class=\"wp-image-214973\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-10.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-10-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-10-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-10-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-10-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-10-2048x1152.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-10-1920x1080.png 1920w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-10-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-10-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-10-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-10-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-10-88x50.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure><\/div>\n\n\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Glob\u00e1lny trh s IP telef\u00f3niou mal <a href=\"https:\/\/www.precisionbusinessinsights.com\/market-reports\/ip-telephony-market\/\" target=\"_blank\" rel=\"noopener\">v roku 2023 hodnotu viac ako 2980 mili\u00f3nov dol\u00e1rov<\/a> a o\u010dak\u00e1va sa, \u017ee bude medziro\u010dne r\u00e1s\u0165.\nTo nazna\u010duje v\u00fdrazn\u00fa zmenu technol\u00f3gie, ktor\u00e1 je uprednost\u0148ovan\u00e1 na komunik\u00e1ciu.   <\/p>\n\n\n\n<p>Spotrebitelia, najm\u00e4 podniky, sa \u010doraz viac odkl\u00e1\u0148aj\u00fa od tradi\u010dn\u00fdch pevn\u00fdch liniek a prech\u00e1dzaj\u00fa na rie\u0161enia IP telef\u00f3nie.  <\/p>\n\n\n\n<p>Je najvy\u0161\u0161\u00ed \u010das, aby ste sa zozn\u00e1mili s IP telef\u00f3niou, zistili, ako t\u00e1to technol\u00f3gia funguje, a objavili mo\u017en\u00e9 v\u00fdhody.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 poznatky:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP telef\u00f3nia je pojem so \u0161irok\u00fdm v\u00fdznamom.\nOzna\u010duje ak\u00fdko\u013evek telef\u00f3nny alebo komunika\u010dn\u00fd syst\u00e9m, ktor\u00fd odosiela a prij\u00edma hlasov\u00e9 \u00fadaje prostredn\u00edctvom internetov\u00e9ho pripojenia.   <\/li>\n\n\n\n<li>Syst\u00e9m IP telef\u00f3nie pou\u017e\u00edva internetov\u00e9 protokoly na transform\u00e1ciu zvuku na digit\u00e1lne d\u00e1tov\u00e9 pakety a ich prenos cez internet.<\/li>\n\n\n\n<li>Medzi najbe\u017enej\u0161ie internetov\u00e9 protokoly s\u00favisiace so slu\u017ebami IP telef\u00f3nie patria protokol SIP (Session Initiation Protocol), protokol H.323 a protokol RTP (Real-time Transport Protocol).<\/li>\n\n\n\n<li>Medzi v\u00fdhody IP telef\u00f3nie v porovnan\u00ed s tradi\u010dn\u00fdmi syst\u00e9mami zalo\u017een\u00fdmi na pevnej linke patr\u00ed to, \u017ee je n\u00e1kladovo efekt\u00edvnej\u0161ia, \u0161k\u00e1lovate\u013enej\u0161ia a flexibilnej\u0161ia.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u010co je IP telef\u00f3nia?<\/h2>\n\n\n\n<p>Internetov\u00fd protokol alebo IP telef\u00f3nia sa vz\u0165ahuje na ak\u00fdko\u013evek telef\u00f3nny syst\u00e9m, ktor\u00fd na sprostredkovanie hovorov vyu\u017e\u00edva pripojenie k internetu, a nie tradi\u010dn\u00fa verejn\u00fa komutovan\u00fa telef\u00f3nnu sie\u0165<a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-pstn\/\">(PSTN)<\/a>.<\/p>\n\n\n\n<p>IP telef\u00f3nia pri\u0161la na trh v roku 1995 a sp\u00f4sobila rozsiahle zmeny v telekomunika\u010dnom priemysle.\nDnes mnoh\u00ed oper\u00e1tori vyu\u017e\u00edvaj\u00fa IP bu\u010f pre \u010das\u0165 svojich slu\u017eieb, alebo pre v\u0161etky.\nSt\u00e1le viac sa st\u00e1va ob\u013e\u00fabenou met\u00f3dou d\u00e1tovej komunik\u00e1cie.    <\/p>\n\n\n\n<p>IP telef\u00f3nia vyu\u017e\u00edva spojenia s prep\u00ednan\u00edm paketov internetov\u00e9ho protokolu na umo\u017enenie r\u00f4znych komunika\u010dn\u00fdch slu\u017eieb.\nTieto slu\u017eby zah\u0155\u0148aj\u00fa hlasov\u00e9 volania, hlasov\u00fa po\u0161tu, videohovory, konferencie, faxovanie a okam\u017eit\u00e9 spr\u00e1vy (IM).\nV\u0161etko, \u010do potrebujete, je spo\u013eahliv\u00e9 internetov\u00e9 pripojenie a jednorazov\u00e9 stiahnutie aplik\u00e1cie.  <\/p>\n\n\n\n<p>Pr\u00edkladom IP telef\u00f3nie s\u00fa spotrebite\u013esk\u00e9 aplik\u00e1cie na r\u00fdchle a bezplatn\u00e9 telefonovanie aj podnikov\u00e9 rie\u0161enia s pokro\u010dil\u00fdmi <a href=\"https:\/\/test-staging.cloudtalk.io\/features\/\">funkciami softv\u00e9ru call centra<\/a>.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ako funguje IP telef\u00f3nia?<\/h2>\n\n\n\n<p>Pokia\u013e ide o fungovanie IP telef\u00f3nie, mus\u00edte najprv pochopi\u0165, \u010do je to internetov\u00fd protokol (IP).\nIP je z\u00e1kladn\u00fd protokol na komunik\u00e1ciu \u00fadajov cez internet.   <\/p>\n\n\n\n<p>Protokol definuje, ako by sa mali sign\u00e1ly \u0161\u00edri\u0165 cez modern\u00e9 siete.\nPodobne ako protokol HTTP (HyperText Transfer Protocol) stanovuje, ako sa bud\u00fa pren\u00e1\u0161a\u0165, form\u00e1tova\u0165 a zobrazova\u0165 \u00fadaje na webov\u00fdch serveroch, ako aj vo webov\u00fdch prehliada\u010doch.   <\/p>\n\n\n\n<p>V pr\u00edpade IP telef\u00f3nie funguje protokol tak, \u017ee skenuje a n\u00e1sledne identifikuje anal\u00f3gov\u00e9 hlasov\u00e9 sign\u00e1ly hovoriacich a men\u00ed ich na digit\u00e1lnu verziu t\u00fdchto sign\u00e1lov (\u010dasto ozna\u010dovan\u00fa ako d\u00e1tov\u00e9 pakety).  <\/p>\n\n\n\n<p>Po transform\u00e1cii sa digit\u00e1lne sign\u00e1ly pren\u00e1\u0161aj\u00fa cez internet.\nPri ich prech\u00e1dzan\u00ed prepojen\u00fdmi sie\u0165ami ich zariadenia, ako s\u00fa smerova\u010de, usmer\u0148uj\u00fa do kone\u010dn\u00e9ho cie\u013ea.\nTam sa d\u00e1tov\u00e9 pakety transformuj\u00fa sp\u00e4\u0165 na zvuk.\nTo v\u0161etko sa m\u00f4\u017ee uskuto\u010dni\u0165 okam\u017eite.     <\/p>\n\n\n\n<p>IP telef\u00f3nia zah\u0155\u0148a cel\u00fd rad r\u00f4znych syst\u00e9mov.\nNajv\u00fdznamnej\u0161ie s\u00fa nastavenia <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-ip-pbx\/\">IP PBX<\/a> a rie\u0161enia zalo\u017een\u00e9 na VoIP. <\/p>\n\n\n\n<p>Ke\u010f sa sign\u00e1ly pren\u00e1\u0161an\u00e9 prostredn\u00edctvom internetov\u00e9ho protokolu dostan\u00fa do IP PBX, prenes\u00fa sa do lok\u00e1lnej siete (LAN).\nPosledn\u00e1 \u010das\u0165 ich cesty sa potom dokon\u010d\u00ed v PSTN (verejn\u00e1 komutovan\u00e1 telef\u00f3nna sie\u0165).   <\/p>\n\n\n\n<p>Pri syst\u00e9me zalo\u017eenom na VoIP nie je potrebn\u00e1 \u010das\u0165 PSTN.\nA to nie je jedin\u00fd rozdiel medzi VoIP a IP telef\u00f3niou. <\/p>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#000\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">N\u00e1jdite ide\u00e1lny bal\u00edk VoIP pre svoju firmu<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"213\" height=\"300\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-213x300.png\" alt=\"\" class=\"wp-image-185630\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-213x300.png 213w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-725x1024.png 725w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-768x1084.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-765x1080.png 765w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-526x742.png 526w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-303x428.png 303w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-300x424.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-80x113.png 80w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-62x88.png 62w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package.png 899w\" sizes=\"auto, (max-width: 213px) 100vw, 213px\" \/><\/figure><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/how-to-choose-a-voip-package-ebook\/\">\u010c\u00edtajte zadarmo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:52px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">IP telef\u00f3nia vs. VoIP: ak\u00fd je medzi nimi rozdiel?  <\/h2>\n\n\n\n<p>Term\u00edny IP telef\u00f3nia a VoIP sa \u010dasto pou\u017e\u00edvaj\u00fa ako synonym\u00e1.\nHoci je to pochopite\u013en\u00e9, nie je to \u00faplne spr\u00e1vne.\nMedzi IP telef\u00f3niou a VoIP (Voice over IP) existuj\u00fa niektor\u00e9 v\u00fdznamn\u00e9 rozdiely.    <\/p>\n\n\n\n<p>IP telef\u00f3nia je pojem s ve\u013emi \u0161irok\u00fdm v\u00fdznamom. Ozna\u010duje ak\u00fdko\u013evek syst\u00e9m, ktor\u00fd pren\u00e1\u0161a hlas a d\u00e1ta pomocou internetov\u00fdch protokolov. To m\u00f4\u017ee zah\u0155\u0148a\u0165 syst\u00e9my IP PBX, ktor\u00e9 vyu\u017e\u00edvaj\u00fa tradi\u010dn\u00fd hardv\u00e9r, a podobn\u00e9 zostavy pripojen\u00e9 k PSTN prostredn\u00edctvom trunkingu SIP.  <\/p>\n\n\n\n<p>Hlas cez internetov\u00fd protokol<a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/how-does-a-voip-work\/\">(VoIP)<\/a> je \u0161pecifickej\u0161\u00ed typ technol\u00f3gie.\nV u\u017e\u0161om zmysle sa tento pojem vz\u0165ahuje len na technol\u00f3giu, ktor\u00e1 pren\u00e1\u0161a hlasov\u00e9 hovory cez internet. <\/p>\n\n\n\n<p>M\u00f4\u017eeme teda poveda\u0165, \u017ee syst\u00e9my VoIP s\u00fa podkateg\u00f3riou IP telef\u00f3nie.  <\/p>\n\n\n\n<p>Preto IP telef\u00f3nia a VoIP funguj\u00fa spolo\u010dne, napr\u00edklad v rie\u0161eniach na volanie, ako je <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/meet-our-ip-cloud-pbx\/\">IP cloudov\u00e1 \u00fastred\u0148a<\/a> CloudTalk.\nUmo\u017e\u0148uj\u00fa lacn\u00e9 alebo bezplatn\u00e9 hovory a prid\u00e1vaj\u00fa \u010fal\u0161ie funkcie do telefonickej komunik\u00e1cie.   <\/p>\n\n\n\n<p>Tu s\u00fa \u010fal\u0161ie inform\u00e1cie o hlasov\u00fdch syst\u00e9moch VoIP a ich fungovan\u00ed:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\"> \n<iframe loading=\"lazy\" title=\"What is VoIP (Voice over Internet Protocol)? How Does VoIP Work?\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/SYJfO99nOmo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n <\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">6 najpou\u017e\u00edvanej\u0161\u00edch protokolov IP telef\u00f3nie<\/h2>\n\n\n\n<p>Internetov\u00e9 protokoly sme u\u017e nieko\u013ekokr\u00e1t spom\u00ednali.\nRie\u0161enia IP telef\u00f3nie sa pri prenose \u00fadajov z telef\u00f3nov k poskytovate\u013eovi slu\u017eieb IP telef\u00f3nie a potom ku kone\u010dn\u00e9mu cie\u013eu spoliehaj\u00fa na mnoh\u00e9 protokoly s otvoren\u00fdm zdrojov\u00fdm k\u00f3dom.\nTo, ktor\u00fd protokol pou\u017e\u00edva konkr\u00e9tne rie\u0161enie IP telef\u00f3nie, z\u00e1vis\u00ed od sp\u00f4sobu nastavenia syst\u00e9mu a od poskytovate\u013ea.    <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Tu je 6 najbe\u017enej\u0161\u00edch protokolov:<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>SIP<\/li>\n\n\n\n<li>H.323<\/li>\n\n\n\n<li>RTP\/RTCP<\/li>\n\n\n\n<li>RTCP<\/li>\n\n\n\n<li>SRTP<\/li>\n\n\n\n<li>SDP<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">#1 SIP<\/h3>\n\n\n\n<p>SIP je skratka pre protokol Session Initiation Protocol.\nJe to signaliza\u010dn\u00fd protokol, ktor\u00fd sa pou\u017e\u00edva na vytvorenie rel\u00e1cie medzi dvoma alebo viacer\u00fdmi \u00fa\u010dastn\u00edkmi, jej \u00fapravu a pr\u00edpadn\u00e9 ukon\u010denie. <\/p>\n\n\n\n<p>V\u00fdhodou protokolu SIP je, \u017ee sa ve\u013emi podob\u00e1 protokolu HTTP.\nV oboch pr\u00edpadoch s\u00fa spr\u00e1vy textov\u00e9 a mechanizmus request-response u\u013eah\u010duje proces odstra\u0148ovania probl\u00e9mov.   <\/p>\n\n\n\n<p>\u00dalohou spr\u00e1v SIP je op\u00edsa\u0165 identitu \u00fa\u010dastn\u00edkov volania a sp\u00f4sob, ak\u00fdm sa s nimi mo\u017eno spoji\u0165 prostredn\u00edctvom siete IP.\nSIP ur\u010duje typ medi\u00e1lnych kan\u00e1lov, ktor\u00e9 bud\u00fa vytvoren\u00e9 pre rel\u00e1ciu, a sp\u00f4sob pripojenia medi\u00e1lnych strojov.   <\/p>\n\n\n\n<p>Po ukon\u010den\u00ed v\u00fdmeny konfigura\u010dn\u00fdch spr\u00e1v sa m\u00e9dium prepne pomocou in\u00e9ho protokolu.\nZvy\u010dajne je to protokol RTP (Real-time Transport Protocol), o ktorom budeme hovori\u0165 nesk\u00f4r. <\/p>\n\n\n\n<p>Protokol SIP je navrhnut\u00fd tak, aby bol roz\u0161\u00edrite\u013en\u00fd.\nJe vhodnej\u0161\u00ed na udr\u017eanie kroku s modern\u00fdm trhom a technick\u00fdmi potrebami odvetvia IP telef\u00f3nie.   <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#2 H.323<\/h3>\n\n\n\n<p>Podobne ako SIP, aj H.323 bol navrhnut\u00fd na nastavenie, spr\u00e1vu a ukon\u010denie medi\u00e1lnej rel\u00e1cie.\nBol to skor\u00fd predchodca SIP, ktor\u00fd sa \u0161iroko pou\u017e\u00edval na definovanie z\u00e1kladn\u00e9ho modelu volania.\nZah\u0155\u0148al aj doplnkov\u00e9 slu\u017eby potrebn\u00e9 na splnenie o\u010dak\u00e1van\u00ed modernej podnikovej komunik\u00e1cie.    <\/p>\n\n\n\n<p>V\u00fdznamnou nev\u00fdhodou H.323 je v\u0161ak to, \u017ee ide o bin\u00e1rny protokol, \u010do ho rob\u00ed technicky n\u00e1ro\u010dnej\u0161\u00edm.\nJeho funkcie potrebuj\u00fa viac \u010dasu na definovanie, \u0161tandardiz\u00e1ciu a implement\u00e1ciu.\nPreto bol takmer \u00faplne nahraden\u00fd protokolom SIP.    <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#3 RTP<\/h3>\n\n\n\n<p>Protokol RTP (Real-time Transport Protocol) predstavuje paketov\u00fd form\u00e1t na prenos zvuku a videa cez internet.\nPou\u017e\u00edva sa najm\u00e4 v z\u00e1bavn\u00fdch a komunika\u010dn\u00fdch syst\u00e9moch, ktor\u00e9 zah\u0155\u0148aj\u00fa aplik\u00e1cie na streamovanie m\u00e9di\u00ed, videokonferencie, telev\u00edzne slu\u017eby a webov\u00e9 funkcie push-to-talk, ako aj telefonovanie.   <\/p>\n\n\n\n<p>Tento protokol sa v\u00e4\u010d\u0161inou implementuje spolu s \u010fal\u0161\u00edm protokolom, RTCP, o ktorom budeme hovori\u0165 \u010falej.\nZatia\u013e \u010do RTP pren\u00e1\u0161a medi\u00e1lny tok &#8211; audio a video &#8211; RTCP monitoruje \u0161tatistiky prenosu a QoS (Quality of Service) a pom\u00e1ha synchronizova\u0165 viacero tokov.   <\/p>\n\n\n\n<p>RTP sa pou\u017e\u00edva aj v spojen\u00ed s protokolom SIP, ktor\u00fd pom\u00e1ha pri vytv\u00e1ran\u00ed spojenia v sieti.\nAko principi\u00e1lny protokol na prenos d\u00e1t je protokol Real-time Transport Protocol ur\u010dite jedn\u00fdm zo z\u00e1kladov IP telef\u00f3nie a syst\u00e9mov VoIP. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#4 RTCP<\/h3>\n\n\n\n<p>RTCP je skratka pre protokol Real-time Transport Control Protocol a ako sme u\u017e vysvetlili vy\u0161\u0161ie, funguje ruka v ruke s RTP.  <\/p>\n\n\n\n<p>Zatia\u013e \u010do RTP poskytuje skuto\u010dn\u00e9 d\u00e1ta, RTCP posiela \u00fa\u010dastn\u00edkom hovoru riadiace pakety.\nJeho hlavnou funkciou je poskytova\u0165 sp\u00e4tn\u00fa v\u00e4zbu o kvalite slu\u017eby poskytovanej RTP.   <\/p>\n\n\n\n<p>RTCP preto pren\u00e1\u0161a inform\u00e1cie a \u0161tatistiky.\nSoftv\u00e9r m\u00f4\u017ee tieto \u00fadaje pou\u017ei\u0165 na riadenie parametrov QoS.\nProtokol riadenia prenosu v re\u00e1lnom \u010dase, rovnako ako RTP, neposkytuje \u017eiadne met\u00f3dy \u0161ifrovania toku ani overovania, av\u0161ak tieto mechanizmy m\u00f4\u017ee implementova\u0165 \u010fal\u0161\u00ed protokol, SRTP.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#5 SRTP<\/h3>\n\n\n\n<p>Protokol SRTP (Secure Real-time Transport Protocol) bol vytvoren\u00fd v roku 2004 ako roz\u0161iruj\u00faci profil protokolu RTP.\nPrid\u00e1va viac bezpe\u010dnostn\u00fdch funkci\u00ed, ako je overovanie spr\u00e1v, d\u00f4vernos\u0165 a ochrana proti opakovan\u00e9mu prehr\u00e1vaniu, ktor\u00e9 s\u00fa v\u00e4\u010d\u0161inou ur\u010den\u00e9 pre IP telef\u00f3niu \/ komunik\u00e1ciu VoIP.   <\/p>\n\n\n\n<p>SRTP pou\u017e\u00edva bezpe\u010dnostn\u00e9 met\u00f3dy &#8211; autentifik\u00e1ciu a \u0161ifrovanie &#8211; na minimaliz\u00e1ciu riz\u00edk \u00fatokov.\nImplementuje AES (Advanced Encryption Standard) a predvolen\u00fa \u0161ifrovaciu \u0161ifru.\nFunkcie SRTP s\u00fa volite\u013en\u00e9 a m\u00f4\u017eete ich individu\u00e1lne povoli\u0165 alebo zak\u00e1za\u0165.  <\/p>\n\n\n\n<p>Tento protokol je flexibiln\u00fd a \u013eahko prisp\u00f4sobite\u013en\u00fd nov\u00fdm \u0161ifrovac\u00edm algoritmom.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#6 SDP<\/h3>\n\n\n\n<p>Protokol SDP (Session Description Protocol) je \u0161tandard na definovanie typov rel\u00e1ci\u00ed multimedi\u00e1lnej komunik\u00e1cie pre ozn\u00e1menia a pozv\u00e1nky na rel\u00e1cie.\nBe\u017ene sa pou\u017e\u00edva pri streamovan\u00fdch videokonferenci\u00e1ch a aplik\u00e1ci\u00e1ch VoIP.   <\/p>\n\n\n\n<p>V procese nastavenia rel\u00e1cie sa z\u00fa\u010dast\u0148uj\u00fa dva koncov\u00e9 body.\nKa\u017ed\u00fd z nich odo\u0161le SDP, aby informoval druh\u00fd o svojich \u0161pecifik\u00e1ci\u00e1ch a mo\u017enostiach.   <\/p>\n\n\n\n<p>Preto SDP s\u00e1m o sebe neposkytuje \u017eiadne m\u00e9di\u00e1.\nJednoducho sa obmedzuje na vyjedn\u00e1vanie kompatibiln\u00e9ho s\u00faboru parametrov v\u00fdmeny m\u00e9di\u00ed.\nMedi\u00e1lne toky sa sprac\u00favaj\u00fa in\u00fdm protokolom.    <\/p>\n\n\n\n<p>In\u00fdmi slovami, SDP je vyhl\u00e1senie koncov\u00e9ho bodu m\u00e9dia o jeho \u0161pecifik\u00e1cii a mo\u017enostiach prij\u00edmania.  <\/p>\n\n\n\n<p>V typickom vyhl\u00e1sen\u00ed sa uv\u00e1dza:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ktor\u00e1 IP adresa je pripraven\u00e1 prij\u00edma\u0165 prich\u00e1dzaj\u00faci medi\u00e1lny tok<\/li>\n\n\n\n<li>Ktor\u00e9 \u010d\u00edslo portu po\u010d\u00fava prich\u00e1dzaj\u00faci medi\u00e1lny tok<\/li>\n\n\n\n<li>Ak\u00fd typ m\u00e9dia koncov\u00fd bod o\u010dak\u00e1va (zvy\u010dajne zvuk).<\/li>\n\n\n\n<li>Ktor\u00fd protokol o\u010dak\u00e1va koncov\u00fd bod na v\u00fdmenu inform\u00e1ci\u00ed (zvy\u010dajne RTP).<\/li>\n\n\n\n<li>Ktor\u00e9 kompresn\u00e9 k\u00f3dovanie dok\u00e1\u017ee koncov\u00fd bod dek\u00f3dova\u0165 (kodek).<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5 v\u00fdhod IP telef\u00f3nie<\/h2>\n\n\n\n<p>Teraz u\u017e viete, ako IP telef\u00f3nia funguje, a teraz sa pozrime na jej najv\u00fdznamnej\u0161ie v\u00fdhody:  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#1 Zn\u00ed\u017eenie n\u00e1kladov<\/h3>\n\n\n\n<p>Ako u\u017e bolo spomenut\u00e9, pri pou\u017e\u00edvan\u00ed technol\u00f3gie IP telef\u00f3nie namiesto tradi\u010dn\u00fdch telef\u00f3nnych syst\u00e9mov potrebuj\u00fa spolo\u010dnosti na telefonovanie len internetov\u00e9 pripojenie.\nT\u00e1to skuto\u010dnos\u0165 zni\u017euje prev\u00e1dzkov\u00e9 v\u00fddavky a poplatky za telef\u00f3nne hovory.   <\/p>\n\n\n\n<p>Jedin\u00e9 poplatky s\u00fa za internet a softv\u00e9r IP telef\u00f3nie.\nNie je potrebn\u00e9 plati\u0165 telef\u00f3nnym spolo\u010dnostiam za anal\u00f3gov\u00e9 linky.   <\/p>\n\n\n\n<p>S rie\u0161eniami IP telef\u00f3nie s\u00fa lacnej\u0161ie aj medzimestsk\u00e9 a medzin\u00e1rodn\u00e9 hovory.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#2 Jednoduch\u00e1 integr\u00e1cia s va\u0161\u00edm CRM<\/h3>\n\n\n\n<p>\u010eal\u0161ou v\u00fdhodou IP telef\u00f3nie je, \u017ee m\u00f4\u017eete jednoduch\u0161ie integrova\u0165 rie\u0161enia na volanie s existuj\u00facim softv\u00e9rom.\nM\u00f4\u017eete napr\u00edklad <a href=\"https:\/\/test-staging.cloudtalk.io\/integrations\/\">spoji\u0165 \u00fadaje z<\/a> platforiem <a href=\"https:\/\/test-staging.cloudtalk.io\/integrations\/\">CRM<\/a>, elektronick\u00e9ho obchodu, helpdesku a \u00fa\u010dtovn\u00edctva do jedn\u00e9ho jednotn\u00e9ho syst\u00e9mu call centra.   <\/p>\n\n\n\n<p>Mo\u017enos\u0165 centralizova\u0165 \u00fadaje poskytuje efekt\u00edvnej\u0161ie a konzistentnej\u0161ie slu\u017eby z\u00e1kazn\u00edkom, ktor\u00e9 mo\u017eno pou\u017ei\u0165 vo viacer\u00fdch kan\u00e1loch.\nV\u010faka tomu va\u0161i agenti z\u00edskaj\u00fa inform\u00e1cie r\u00fdchlej\u0161ie a zv\u00fd\u0161i sa ich produktivita.   <\/p>\n\n\n\n<p>IP telef\u00f3nia men\u00ed aj sp\u00f4sob komunik\u00e1cie s klientmi.\nM\u00f4\u017eete ich zastihn\u00fa\u0165 presne tam, kde sa nach\u00e1dzaj\u00fa, a t\u00fdm zv\u00fd\u0161i\u0165 <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-customer-satisfaction-score-csat-and-how-to-improve-it\/\">spokojnos\u0165 z\u00e1kazn\u00edkov<\/a>. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#3 \u013dahko sa \u0161k\u00e1luje nahor a nadol<\/h3>\n\n\n\n<p>Na rozdiel od tradi\u010dn\u00fdch anal\u00f3gov\u00fdch telef\u00f3nnych syst\u00e9mov sa rie\u0161enia zalo\u017een\u00e9 na IP telef\u00f3nii skuto\u010dne \u013eahko \u0161k\u00e1luj\u00fa.  <\/p>\n\n\n\n<p>M\u00f4\u017eete r\u00fdchlo prid\u00e1va\u0165 nov\u00e9 riadky alebo odstra\u0148ova\u0165 nepotrebn\u00e9, \u010do v\u00e1m umo\u017en\u00ed zv\u00e4\u010d\u0161ova\u0165 a zmen\u0161ova\u0165 rozsah, ako potrebujete.\nZa za\u010dlenenie \u010fal\u0161\u00edch telef\u00f3nnych liniek tie\u017e nemus\u00edte plati\u0165 osobitne.   <\/p>\n\n\n\n<p>Nasadenie nov\u00fdch liniek si nevy\u017eaduje \u017eiadne \u0161peci\u00e1lne technick\u00e9 zru\u010dnosti.\nMo\u017eno ho vykona\u0165 jednoducho prostredn\u00edctvom online rozhrania.\nNie je potrebn\u00fd \u017eiadny program\u00e1tor, preto\u017ee IP telef\u00f3nia nem\u00e1 zlo\u017eit\u00fd propriet\u00e1rny softv\u00e9r ani grafick\u00e9 pou\u017e\u00edvate\u013esk\u00e9 rozhranie.    <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#4 Podpora pr\u00e1ce na dia\u013eku<\/h3>\n\n\n\n<p>\u013dudia si m\u00f4\u017eu \u013eahko zvykn\u00fa\u0165 na pr\u00e1cu z domu, ak maj\u00fa k dispoz\u00edcii spr\u00e1vnu technol\u00f3giu.\nIP telef\u00f3nia poskytuje bezprobl\u00e9mov\u00e9 rie\u0161enie na plnohodnotn\u00fa pr\u00e1cu na dia\u013eku, preto\u017ee nie je potrebn\u00fd \u017eiadny hardv\u00e9r.\nPreto va\u0161ich agentov ni\u010d nevia\u017ee na jedno miesto.    <\/p>\n\n\n\n<p>V\u00fdberom efekt\u00edvneho softv\u00e9ru na volanie v cloude, ako je CloudTalk, m\u00f4\u017eu by\u0165 kdeko\u013evek na svete, zatia\u013e \u010do vy ich m\u00f4\u017eete monitorova\u0165 prostredn\u00edctvom funkci\u00ed, ako je <a href=\"https:\/\/test-staging.cloudtalk.io\/call-recording\/\">nahr\u00e1vanie hovorov<\/a> alebo <a href=\"https:\/\/test-staging.cloudtalk.io\/call-monitoring\/\">monitorovanie hovorov<\/a>.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#5 Pr\u00edstup k \u0161irokej \u0161k\u00e1le funkci\u00ed IP telef\u00f3nie<\/h3>\n\n\n\n<p>Podniky, ktor\u00e9 pou\u017e\u00edvaj\u00fa syst\u00e9my IP telef\u00f3nie, m\u00f4\u017eu robi\u0165 ove\u013ea viac ako len telefonova\u0165.  <\/p>\n\n\n\n<p>Rie\u0161enia na b\u00e1ze IP v\u00e1m pom\u00f4\u017eu revolu\u010dne zmeni\u0165 komunik\u00e1ciu s klientmi a z\u00e1kazn\u00edkmi v\u010faka bohat\u00e9mu portf\u00f3liu pokro\u010dil\u00fdch funkci\u00ed.<\/p>\n\n\n\n<p>Pomocou n\u00e1stroja <a href=\"https:\/\/test-staging.cloudtalk.io\/interactive-voice-response-ivr\/\">IVR<\/a> m\u00f4\u017eete napr\u00edklad prisp\u00f4sobi\u0165 cestu volaj\u00faceho, zatia\u013e \u010do <a href=\"https:\/\/test-staging.cloudtalk.io\/workflow-automation\/\">automatiz\u00e1cia pracovn\u00fdch postupov<\/a> v\u00e1m umo\u017en\u00ed automatizova\u0165 nepotrebn\u00e9 \u00falohy a zefekt\u00edvni\u0165 obchodn\u00e9 procesy.  <\/p>\n\n\n\n<p>M\u00f4\u017eete tie\u017e jednoducho sledova\u0165 \u0161tatistiky svojho call centra, sledova\u0165 hist\u00f3riu kontaktov svojich klientov alebo vytv\u00e1ra\u0165 vlastn\u00e9 zna\u010dky a pozn\u00e1mky po\u010das telefonick\u00fdch hovorov.  <\/p>\n\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#000\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">Objavte 12 k\u013e\u00fa\u010dov\u00fdch funkci\u00ed softv\u00e9ru call centra<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"210\" height=\"300\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-210x300.png\" alt=\"\" class=\"wp-image-204556\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-210x300.png 210w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-520x742.png 520w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-300x428.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-297x424.png 297w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-79x113.png 79w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-62x88.png 62w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1.png 717w\" sizes=\"auto, (max-width: 210px) 100vw, 210px\" \/><\/figure><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/?page_id=174943\">\u010c\u00edtajte zadarmo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:38px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Zabezpe\u010dte svoju firemn\u00fa komunik\u00e1ciu do bud\u00facnosti pomocou IP telef\u00f3nie<\/h2>\n\n\n\n<p>IP telef\u00f3nia je technol\u00f3gia, ktor\u00e1 je z\u00e1kladom modernej podnikovej komunik\u00e1cie.\nKe\u010f\u017ee je zalo\u017een\u00e1 na internetov\u00fdch pripojeniach, a nie na star\u0161\u00edch telef\u00f3nnych sie\u0165ach, je \u0161k\u00e1lovate\u013en\u00e1, n\u00e1kladovo efekt\u00edvna a zabezpe\u010den\u00e1 do bud\u00facnosti. <\/p>\n\n\n\n<p>Navy\u0161e rie\u0161enia zalo\u017een\u00e9 na IP telef\u00f3nii poskytuj\u00fa podnikom \u0161ir\u0161\u00ed rozsah funkci\u00ed.\nTakisto sa \u013eah\u0161ie integruj\u00fa s in\u00fdmi n\u00e1strojmi. <\/p>\n\n\n\n<p>CloudTalk pon\u00faka toto v\u0161etko a e\u0161te viac.\nVyu\u017e\u00edvajte jeden z najpokro\u010dilej\u0161\u00edch softv\u00e9rov pre call centr\u00e1 na trhu a vy\u0165a\u017ete zo svojej IP telef\u00f3nie maximum.   <\/p>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#DFF0F6\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Kontaktujte n\u00e1s.<\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-11-1024x576.png\" alt=\"\" class=\"wp-image-215429\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-11-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-11-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-11-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-11-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-11-2048x1152.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-11-1920x1080.png 1920w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-11-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-11-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-11-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-11-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-11-88x50.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">Vysk\u00fa\u0161a\u0165 zdarma<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-error-orange-50-background-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Glob\u00e1lny trh s IP telef\u00f3niou mal v roku 2023 hodnotu viac ako 2980 mili\u00f3nov dol\u00e1rov a o\u010dak\u00e1va sa, \u017ee bude&#8230;<\/p>\n","protected":false},"author":29,"featured_media":209338,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[672],"tags":[],"class_list":["post-232931","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-voip-sk"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/232931","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=232931"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/232931\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media\/209338"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=232931"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/categories?post=232931"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/tags?post=232931"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}