{"id":232572,"date":"2024-08-06T13:35:11","date_gmt":"2024-08-06T11:35:11","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/ako-ziskat-firemne-telefonne-cislo-ako-ziskat-telefonne-cislo-sprievodca-s-cenami\/"},"modified":"2025-03-06T17:35:39","modified_gmt":"2025-03-06T15:35:39","slug":"ako-ziskat-firemne-telefonne-cislo-ako-ziskat-telefonne-cislo-sprievodca-s-cenami","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/ako-ziskat-firemne-telefonne-cislo-ako-ziskat-telefonne-cislo-sprievodca-s-cenami\/","title":{"rendered":"Ako z\u00edska\u0165 firemn\u00e9 telef\u00f3nne \u010d\u00edslo: Ako z\u00edska\u0165 telef\u00f3nne \u010d\u00edslo: Sprievodca s cenami"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-black-color has-text-color\">Ako z\u00edska\u0165 firemn\u00e9 telef\u00f3nne \u010d\u00edslo: Kompletn\u00fd sprievodca<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\" style=\"border-radius:3px\">KONTAKTUJTE PREDAJ<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\" style=\"border-radius:3px\">ZA\u010cNITE VOLA\u0164<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/blog-illustration-1.svg\" alt=\"\" class=\"wp-image-210238\"\/><\/figure><\/div>\n\n\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\">Vedeli ste, \u017ee <a href=\"https:\/\/yotelecom.co.uk\/5-business-telecoms-statistics-that-every-owner-should-know\/\" target=\"_blank\" rel=\"noopener\">72 %<\/a> spotrebite\u013eov viac d\u00f4veruje firme, ktor\u00e1 m\u00e1 profesion\u00e1lny telef\u00f3nny syst\u00e9m?\nTelefonovanie je st\u00e1le jedn\u00fdm z najob\u013e\u00fabenej\u0161\u00edch sp\u00f4sobov komunik\u00e1cie medzi spolo\u010dnos\u0165ami a z\u00e1kazn\u00edkmi.\nJe to va\u0161a \u0161anca urobi\u0165 v\u00fdnimo\u010dn\u00fd prv\u00fd dojem.  <\/p>\n\n\n\n<p>Bez oh\u013eadu na to, \u010di p\u00f4sob\u00edte v sektore B2B alebo B2C, rozpoznate\u013en\u00e9 firemn\u00e9 telef\u00f3nne \u010d\u00edslo m\u00f4\u017ee by\u0165 rozdielom medzi t\u00fdm, \u010di ved\u00faci zdvihne v\u00e1\u0161 hovor alebo ho nech\u00e1 prejs\u0165 do hlasovej schr\u00e1nky.\nProfesion\u00e1lne telef\u00f3nne \u010d\u00edslo <em>je<\/em> <strong> <\/strong>imid\u017e zna\u010dky va\u0161ej firmy.\nZaka\u017ed\u00fdm, ke\u010f ho z\u00e1kazn\u00edk uvid\u00ed, mal by myslie\u0165 na d\u00f4veru, spo\u013eahlivos\u0165 a vykonanie pr\u00e1ce. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 poznatky:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Slu\u017eobn\u00e9 telef\u00f3nne \u010d\u00edslo<\/strong> je ve\u013emi d\u00f4le\u017eit\u00e9 na oddelenie pracovn\u00e9ho a osobn\u00e9ho \u017eivota.<\/li>\n\n\n\n<li><strong>Virtu\u00e1lne telef\u00f3nne \u010d\u00edsla<\/strong> pon\u00fakaj\u00fa cenovo v\u00fdhodn\u00e9 a r\u00fdchle nastavenie, ide\u00e1lne pre vzdialen\u00e9 t\u00edmy, ktor\u00e9 pou\u017e\u00edvaj\u00fa viacero zariaden\u00ed.<\/li>\n\n\n\n<li><strong>Miestne a bezplatn\u00e9 \u010d\u00edsla<\/strong> v\u00e1m pom\u00f4\u017eu vybudova\u0165 si d\u00f4veryhodn\u00fa pr\u00edtomnos\u0165 zna\u010dky medzi glob\u00e1lnou z\u00e1kazn\u00edckou z\u00e1klad\u0148ou.<\/li>\n\n\n\n<li><strong>CloudTalk poskytuje \u0161irok\u00fd v\u00fdber<\/strong> \u010d\u00edsel na ka\u017ed\u00fd \u00fa\u010del a platformu v\u00fdkonn\u00fdch funkci\u00ed, ako je smerovanie hovorov, nahr\u00e1vanie a anal\u00fdza.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Ako nastavi\u0165 firemn\u00e9 telef\u00f3nne \u010d\u00edslo<\/h2>\n\n\n\n<p>Sp\u00f4sob z\u00edskania firemn\u00e9ho \u010d\u00edsla z\u00e1vis\u00ed v\u00fdlu\u010dne od typu <a href=\"https:\/\/test-staging.cloudtalk.io\/business-phone-system\/\">firemn\u00e9ho telef\u00f3nneho syst\u00e9mu,<\/a> pre ktor\u00fd sa rozhodnete.\nPo\u010fme si rozobra\u0165 jednotliv\u00e9 kroky pre ka\u017ed\u00e9 z troch rie\u0161en\u00ed, ktor\u00e9 firmy naj\u010dastej\u0161ie pou\u017e\u00edvaj\u00fa: <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ke\u010f si vyberiete nastavenie pevnej linky<\/h3>\n\n\n\n<p>Nastavenie firemn\u00fdch telef\u00f3nnych \u010d\u00edsel pre pevn\u00fa linku na pracovisku m\u00f4\u017ee by\u0165 \u010dasovo n\u00e1ro\u010dn\u00e9.\nNajm\u00e4 ak mus\u00edte najprv nain\u0161talova\u0165 potrebn\u00e9 zariadenie.   <\/p>\n\n\n\n<p>Dobrou spr\u00e1vou v\u0161ak je, \u017ee mnoh\u00e9 z t\u00fdchto technick\u00fdch z\u00e1le\u017eitost\u00ed za v\u00e1s urob\u00ed poskytovate\u013e telekomunika\u010dn\u00fdch slu\u017eieb.<\/p>\n\n\n\n<p><strong>V tomto pr\u00edpade je postup zvy\u010dajne nasledovn\u00fd:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Vyberte si poskytovate\u013ea<\/strong>: Vyberte si d\u00f4veryhodn\u00e9ho poskytovate\u013ea telekomunika\u010dn\u00fdch slu\u017eieb s dobrou podporou.<\/li>\n\n\n\n<li><strong>Vyberte si pl\u00e1n<\/strong>: Vyberte si pl\u00e1n volan\u00ed, ktor\u00fd vyhovuje va\u0161im potreb\u00e1m &#8211; miestny, medzimestsk\u00fd alebo medzin\u00e1rodn\u00fd.<\/li>\n\n\n\n<li><strong>Obstaranie hardv\u00e9ru<\/strong>: K\u00fapte si potrebn\u00e9 stolov\u00e9 telef\u00f3ny a syst\u00e9m PBX.<\/li>\n\n\n\n<li><strong>In\u0161tal\u00e1cia<\/strong>: Nechajte poskytovate\u013ea nastavi\u0165 linky a pripoji\u0165 ich k va\u0161ej pobo\u010dkovej \u00fastredni.<\/li>\n\n\n\n<li><strong>V\u00fdber \u010d\u00edsla: <\/strong>V\u00e1\u0161 poskytovate\u013e pon\u00faka skupinu dostupn\u00fdch \u010d\u00edsel alebo m\u00f4\u017eete prenies\u0165 existuj\u00face \u010d\u00edslo.\nPo v\u00fdbere ho poskytovate\u013e prirad\u00ed do syst\u00e9mu PBX na presmerovanie na konkr\u00e9tne pr\u00edpojky. <\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Ke\u010f si \u017eel\u00e1te pl\u00e1n firemn\u00e9ho mobiln\u00e9ho telef\u00f3nu<\/h3>\n\n\n\n<p>Mnoh\u00e9 podniky sa rozhoduj\u00fa pre pl\u00e1ny mobiln\u00fdch telef\u00f3nov, preto\u017ee tieto zariadenia maj\u00fa pripojenie na internet, funkcie e-mailu\/SMS a m\u00f4\u017eu sa pou\u017e\u00edva\u0165 na uskuto\u010d\u0148ovanie alebo prij\u00edmanie hovorov mimo kancel\u00e1rie.  <\/p>\n\n\n\n<p>M\u00f4\u017ee tie\u017e eliminova\u0165 potrebu zak\u00fapenia zariadenia PBX, hoci n\u00e1klady sa m\u00f4\u017eu zv\u00fd\u0161i\u0165 pri uskuto\u010d\u0148ovan\u00ed medzimestsk\u00fdch hovorov alebo pri nahromaden\u00ed ve\u013ek\u00e9ho po\u010dtu min\u00fat hovorov.<\/p>\n\n\n\n<p>Ak sa vyd\u00e1te touto cestou, najlep\u0161\u00edm sp\u00f4sobom, ako z\u00edska\u0165 firemn\u00e9 telef\u00f3nne \u010d\u00edslo, ktor\u00e9 v\u00e1m vyhovuje, je vybra\u0165 si zariadenie s integrovanou kartou eSIM.\nTieto karty sa \u010dasto dod\u00e1vaj\u00fa s mo\u017enos\u0165ou viacer\u00fdch profilov a akt\u00edvnych liniek, \u010do znamen\u00e1, \u017ee m\u00f4\u017eete na cest\u00e1ch meni\u0165 \u010d\u00edsla. <\/p>\n\n\n\n<p><strong>V tomto pr\u00edpade je postup nasledovn\u00fd:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Vyberte si dopravcu<\/strong>: Vyberte si mobiln\u00e9ho oper\u00e1tora s dobr\u00fdm pokryt\u00edm vo va\u0161ej oblasti.<\/li>\n\n\n\n<li><strong>Vyberte si pl\u00e1n<\/strong>: N\u00e1jdite si d\u00e1tov\u00fd a volac\u00ed pl\u00e1n, ktor\u00fd vyhovuje ve\u013ekosti v\u00e1\u0161ho t\u00edmu a pou\u017e\u00edvaniu mobiln\u00fdch zariaden\u00ed.<\/li>\n\n\n\n<li><strong>Z\u00edskajte karty SIM<\/strong>: Z\u00edskajte karty SIM alebo eSIM pre zariadenia svojho t\u00edmu.\nSIM karty sa dod\u00e1vaj\u00fa s vopred pridelen\u00fdmi \u010d\u00edslami, ktor\u00e9 m\u00f4\u017ee oper\u00e1tor upravi\u0165 tak, aby sa preniesli existuj\u00face firemn\u00e9 \u010d\u00edsla. <\/li>\n\n\n\n<li><strong>Prira\u010fte \u010d\u00edsla<\/strong>: V spolupr\u00e1ci s oper\u00e1torom aktivujte SIM karty s nov\u00fdmi alebo prenesen\u00fdmi \u010d\u00edslami pre ka\u017ed\u00e9ho zamestnanca.<\/li>\n\n\n\n<li><strong>Distrib\u00facia zariaden\u00ed<\/strong>: Poskytnite firemn\u00e9 mobiln\u00e9 telef\u00f3ny alebo nechajte zamestnancov pou\u017e\u00edva\u0165 ich vlastn\u00e9 zariadenia s nov\u00fdmi SIM kartami.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Ke\u010f si predplat\u00edte softv\u00e9r zalo\u017een\u00fd na VoIP<\/h3>\n\n\n\n<p>Takmer <a href=\"https:\/\/www.multicominc.com\/voip\/-cold-hard-voip-facts\/\" target=\"_blank\" rel=\"noopener\">tretina<\/a> podnikov pre\u0161la zo star\u0161ej telefonickej siete na slu\u017eby VoIP (\u010do je v technickej re\u010di internetov\u00fd hovor).  <\/p>\n\n\n\n<p>K <em>d\u00f4vodom <\/em>sa dostaneme nesk\u00f4r, ale teraz v\u00e1m sta\u010d\u00ed vedie\u0165, \u017ee ak h\u013ead\u00e1te jednoduch\u00fd sp\u00f4sob, ako nastavi\u0165 firemn\u00e9 telef\u00f3nne \u010d\u00edslo, syst\u00e9m zalo\u017een\u00fd na VoIP je rozumnou vo\u013ebou.<\/p>\n\n\n\n<p><strong>V tomto pr\u00edpade je postup nasledovn\u00fd:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Poskytovatelia v\u00fdskumu<\/strong>: Vyh\u013eadajte si spo\u013eahliv\u00fdch poskytovate\u013eov slu\u017eieb VoIP, ako je napr\u00edklad CloudTalk.<\/li>\n\n\n\n<li><strong>Vyberte si pl\u00e1n: <\/strong>Vyberte si pl\u00e1n, ktor\u00fd pon\u00faka u\u017eito\u010dn\u00e9 funkcie, ako s\u00fa virtu\u00e1lni asistenti, nahr\u00e1vanie hovorov a \u010fal\u0161ie.<\/li>\n\n\n\n<li><strong>Zaregistrujte sa: <\/strong>Prihl\u00e1ste sa do slu\u017eby a vytvorte si firemn\u00e9 konto.<\/li>\n\n\n\n<li><strong>Vyberajte \u010d\u00edsla: <\/strong>Vyberte si r\u00f4zne \u010d\u00edsla z rozsiahlej ponuky poskytovate\u013ea alebo preneste existuj\u00face firemn\u00e9 \u010d\u00edsla na nov\u00fa platformu VoIP.\nK tomuto kroku sa m\u00f4\u017eete vr\u00e1ti\u0165 aj vtedy, ak chcete nesk\u00f4r vytvori\u0165 nov\u00e9 virtu\u00e1lne \u010d\u00edslo. <\/li>\n\n\n\n<li><strong>Konfigur\u00e1cia zariaden\u00ed: <\/strong>Nastavte pre svoj t\u00edm IP telef\u00f3ny, desktopov\u00e9 klienty alebo mobiln\u00e9 aplik\u00e1cie a zabezpe\u010dte spr\u00e1vne smerovanie v\u0161etk\u00fdch \u010d\u00edsel a vynikaj\u00facu kvalitu hovorov.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Jednoduch\u00e9 z\u00edskanie firemn\u00fdch telef\u00f3nnych \u010d\u00edsel pomocou slu\u017eby CloudTalk<\/h2>\n\n\n\n<p>Teraz, ke\u010f u\u017e viete, ako funguj\u00fa firemn\u00e9 telef\u00f3nne \u010d\u00edsla, prejdime k podrobnostiam.  <\/p>\n\n\n\n<p><strong>Nastavenie telef\u00f3nneho \u010d\u00edsla pomocou slu\u017eby CloudTalk je jednoduch\u00e9:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Prejdite na ovl\u00e1dac\u00ed panel slu\u017eby CloudTalk a kliknite na kartu \u010c\u00edsla.<\/li>\n\n\n\n<li>Tu s\u00fa uveden\u00e9 va\u0161e aktu\u00e1lne telef\u00f3nne \u010d\u00edsla.\nKliknite na &#8222;K\u00fapi\u0165 \u010d\u00edslo&#8220; v hornej \u010dasti. <\/li>\n\n\n\n<li>Vyberte si typ \u010d\u00edsla &#8211; miestne, mobiln\u00e9, n\u00e1rodn\u00e9 alebo bezplatn\u00e9 &#8211; a pozrite si mesa\u010dn\u00e9 ceny.<\/li>\n\n\n\n<li>Zadajte smerov\u00e9 \u010d\u00edslo oblasti alebo po\u010det \u010d\u00edsel, ktor\u00e9 potrebujete, ak chcete konkr\u00e9tne miesta alebo viacero \u010d\u00edsel.<\/li>\n\n\n\n<li>Potvrden\u00edm v\u00fdberu sa zobraz\u00ed banner s potvrden\u00edm objedn\u00e1vky.\nN\u00e1kup v\u00e1m bude potvrden\u00fd e-mailom. <\/li>\n<\/ol>\n\n\n\n<p>Potrebujete si ponecha\u0165 svoje existuj\u00face \u010d\u00edslo?\nM\u00f4\u017eete ho jednoducho prenies\u0165 do slu\u017eby CloudTalk.\nPo\u0161lite \u017eiados\u0165 na adresu <em>porting@cloudtalk.io<\/em> s predmetom &#8222;\u017diados\u0165 o portovanie&#8220; spolu s nasleduj\u00facimi inform\u00e1ciami:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u010c\u00edslo(a) na prenos v medzin\u00e1rodnom form\u00e1te.\nNapr\u00edklad +442012345678. <\/li>\n\n\n\n<li>Aktu\u00e1lny(\u00ed) poskytovate\u013e(i) telef\u00f3nnych slu\u017eieb a dr\u017eite\u013e(i) rozsahu pre \u010d\u00edslo(a).<\/li>\n\n\n\n<li>Osoba alebo spolo\u010dnos\u0165, na ktor\u00fa je \u010d\u00edslo (\u010d\u00edsla) registrovan\u00e9, a ich \u00fapln\u00e1 adresa (adresy).<\/li>\n\n\n\n<li>ned\u00e1vny \u00fa\u010det za \u010d\u00edslo (\u010d\u00edsla), ktor\u00e9 pren\u00e1\u0161ate.<\/li>\n<\/ul>\n\n\n\n<p>Po prijat\u00ed va\u0161ej \u017eiadosti over\u00edme, \u010di je mo\u017en\u00e9 \u010d\u00edsla prenies\u0165.\nAk \u00e1no, dostanete List o autoriz\u00e1cii (LOA), ktor\u00fd vypln\u00edte, podp\u00ed\u0161ete a vr\u00e1tite.\nPodrobnosti o odhadovanom \u010dase a n\u00e1kladoch na tento proces (ke\u010f\u017ee sa m\u00f4\u017eu l\u00ed\u0161i\u0165 v z\u00e1vislosti od va\u0161ej lokality) n\u00e1jdete v na\u0161ej tabu\u013eke <a href=\"https:\/\/test-staging.cloudtalk.io\/number-porting\/\">pren\u00e1\u0161ania \u010d\u00edsel<\/a>.  <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-number-porting-atf.png\" alt=\"\" class=\"wp-image-192032\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-number-porting-atf.png 872w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-number-porting-atf-300x237.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-number-porting-atf-768x608.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-number-porting-atf-541x428.png 541w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-number-porting-atf-424x336.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-number-porting-atf-143x113.png 143w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-number-porting-atf-88x70.png 88w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/figure>\n\n\n\n<p>CloudTalk umo\u017e\u0148uje bezprobl\u00e9mov\u00e9 pren\u00e1\u0161anie.\nPo podp\u00edsan\u00ed LOA sa postar\u00e1me o technick\u00fa pr\u00e1cu a bez probl\u00e9mov prepneme va\u0161e \u010d\u00edslo od star\u00e9ho poskytovate\u013ea do n\u00e1\u0161ho syst\u00e9mu.\nM\u00f4\u017eete ho pou\u017e\u00edva\u0165 ako zvy\u010dajne bez ob\u00e1v z v\u00fdpadkov alebo in\u00fdch probl\u00e9mov ohrozuj\u00facich podnikanie.    <\/p>\n\n\n\n<p>Je to tak\u00e9 jednoduch\u00e9!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">R\u00f4zne typy firemn\u00fdch telef\u00f3nnych \u010d\u00edsel<\/h2>\n\n\n\n<p>Firemn\u00e9 telef\u00f3nne \u010d\u00edsla mo\u017eno rozdeli\u0165 do dvoch hlavn\u00fdch kateg\u00f3ri\u00ed:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>pod\u013ea technol\u00f3gie, ktor\u00e1 za nimi stoj\u00ed (pevn\u00e9, mobiln\u00e9 alebo virtu\u00e1lne \u010d\u00edsla).<\/li>\n\n\n\n<li>Pod\u013ea \u0161t\u00fdlu \u010d\u00edsla (bezplatn\u00e9, miestne, medzin\u00e1rodn\u00e9 at\u010f.), s ktor\u00fdm m\u00f4\u017eete uskuto\u010d\u0148ova\u0165 a prij\u00edma\u0165 hovory prostredn\u00edctvom ka\u017ed\u00e9ho z uveden\u00fdch typov techniky.<\/li>\n<\/ul>\n\n\n\n<p>Poskytneme v\u00e1m stru\u010dn\u00fd preh\u013ead r\u00f4znych typov, pri\u010dom za\u010dneme t\u00fdmi, ktor\u00e9 s\u00fa rozdelen\u00e9 do kateg\u00f3ri\u00ed pod\u013ea technol\u00f3gi\u00ed, ktor\u00fdch sme sa u\u017e dotkli.\nPotom sa budeme venova\u0165 r\u00f4znym \u0161t\u00fdlom: <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Tradi\u010dn\u00e9 pevn\u00e9 linky<\/h3>\n\n\n\n<p>Telef\u00f3nne \u010d\u00edsla pevnej linky s\u00fa pripojen\u00e9 k fyzick\u00fdm telef\u00f3nnym link\u00e1m nain\u0161talovan\u00fdm vo va\u0161ich obchodn\u00fdch priestoroch.\nS\u00fa priamo prepojen\u00e9 s verejnou komutovanou telef\u00f3nnou sie\u0165ou (PSTN).   <\/p>\n\n\n\n<p>\u010c\u00edslo je teda viazan\u00e9 na konkr\u00e9tne miesto, tak\u017ee zvy\u010dajne potrebujete (aspo\u0148) jedno pre ka\u017ed\u00fa kancel\u00e1riu alebo pobo\u010dku firmy.\nIch zriadenie je n\u00e1kladn\u00e9 a \u010dasovo n\u00e1ro\u010dn\u00e9. <\/p>\n\n\n\n<p>Najsilnej\u0161\u00edm d\u00f4vodom na nasadenie tradi\u010dn\u00fdch pevn\u00fdch liniek je, ke\u010f u\u017e m\u00e1te v kancel\u00e1rii predin\u0161talovan\u00fa infra\u0161trukt\u00faru.\nAk za\u010d\u00ednate od nuly, prech\u00e1dzate na hybridn\u00fd model pr\u00e1ce alebo chcete ma\u0165 pr\u00edstup k funkci\u00e1m zvy\u0161uj\u00facim produktivitu, najlep\u0161ou vo\u013ebou je syst\u00e9m VoIP. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Mobiln\u00e9 \u010d\u00edsla<\/h3>\n\n\n\n<p>Mobiln\u00e9 \u010d\u00edsla pre firmy funguj\u00fa ako osobn\u00e9 mobiln\u00e9 \u010d\u00edsla, ale s\u00fa viazan\u00e9 na mobiln\u00fd pau\u0161\u00e1l ur\u010den\u00fd pre firmy.  <\/p>\n\n\n\n<p>Poskytuj\u00fa v\u00e1\u0161mu t\u00edmu pr\u00edstup k spo\u013eahliv\u00e9mu volaniu, posielaniu spr\u00e1v a d\u00e1tam na cest\u00e1ch.\nNezabudnite, \u017ee va\u0161i zamestnanci m\u00f4\u017eu pou\u017e\u00edva\u0165 mobiln\u00e9 zariadenia na prij\u00edmanie hovorov bez oh\u013eadu na to, kde sa nach\u00e1dzaj\u00fa, napr\u00edklad po\u010das pracovn\u00fdch ciest, doch\u00e1dzania do pr\u00e1ce alebo v n\u00fadzov\u00fdch situ\u00e1ci\u00e1ch mimo kancel\u00e1rie.   <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Virtu\u00e1lne \u010d\u00edsla  <\/h3>\n\n\n\n<p>Virtu\u00e1lne \u010d\u00edsla nemaj\u00fa pevn\u00fa geografick\u00fa polohu a nevy\u017eaduj\u00fa fyzick\u00fa kartu SIM.  <\/p>\n\n\n\n<p>Namiesto toho poskytovatelia VoIP (Voice over Internet Protocol) pride\u013euj\u00fa tieto \u010d\u00edsla ako s\u00fa\u010das\u0165 podnikov\u00e9ho telef\u00f3nneho softv\u00e9ru.\nM\u00f4\u017eete k nim pristupova\u0165 prostredn\u00edctvom aplik\u00e1ci\u00ed na viacer\u00fdch zariadeniach, napr\u00edklad na notebooku alebo mobilnej aplik\u00e1cii, \u010do je ide\u00e1lne pre vzdialen\u00e9 t\u00edmy.   <\/p>\n\n\n\n<p>Navy\u0161e m\u00f4\u017eete z\u00edska\u0165 <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/how-to-get-a-voip-number-complete-guide\/\">\u010d\u00edslo VoIP<\/a> pre r\u00f4zne regi\u00f3ny bez toho, aby ste tam museli by\u0165 fyzicky pr\u00edtomn\u00ed.<\/p>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#000\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">N\u00e1jdite ide\u00e1lny bal\u00edk VoIP pre svoju firmu<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"213\" height=\"300\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-213x300.png\" alt=\"\" class=\"wp-image-185630\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-213x300.png 213w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-725x1024.png 725w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-768x1084.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-765x1080.png 765w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-526x742.png 526w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-303x428.png 303w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-300x424.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-80x113.png 80w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package-62x88.png 62w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/eBook-Voip-Package.png 899w\" sizes=\"auto, (max-width: 213px) 100vw, 213px\" \/><\/figure><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/how-to-choose-a-voip-package-ebook\/\">\u010c\u00edtajte zadarmo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:52px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Bezplatn\u00e9 \u010d\u00edsla<\/h3>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-bezplatne-cisla-pre-svoju-firmu\/\" data-type=\"link\" data-id=\"staging.cloudtalk.io\/toll-free-numbers\/\">Bezplatn\u00e9 \u010d\u00edsla<\/a> s\u00fa pre va\u0161ich z\u00e1kazn\u00edkov v\u00fdhodn\u00e9 &#8211; znamenaj\u00fa, \u017ee m\u00f4\u017eu do va\u0161ej firmy vola\u0165 zadarmo alebo za ove\u013ea ni\u017e\u0161\u00ed poplatok.\nS\u00fa ide\u00e1lne pre z\u00e1kazn\u00edcky servis alebo predajn\u00e9 linky, preto\u017ee podporuj\u00fa viac hovorov a posil\u0148uj\u00fa imid\u017e zna\u010dky priate\u013eskej k z\u00e1kazn\u00edkom. <\/p>\n\n\n\n<p>Upozor\u0148ujeme, \u017ee bezplatn\u00e9 \u010d\u00edsla sa v jednotliv\u00fdch krajin\u00e1ch l\u00ed\u0161ia.<\/p>\n\n\n\n<p><strong>Tu je nieko\u013eko pr\u00edkladov:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>800<\/strong> v USA, Turecku, Portoriku a Kostarike<\/li>\n\n\n\n<li><strong>0800<\/strong> v Spojenom kr\u00e1\u013eovstve, Nemecku, Belgicku a Braz\u00edlii<\/li>\n\n\n\n<li><strong>80 <\/strong>v D\u00e1nsku<\/li>\n\n\n\n<li><strong>01800<\/strong> v Mexiku a Kolumbii<\/li>\n\n\n\n<li><strong>900<\/strong> v \u0160panielsku a Luxembursku<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Miestne \u010d\u00edsla<\/h3>\n\n\n\n<p>Miestne \u010d\u00edsla pom\u00e1haj\u00fa upevni\u0165 va\u0161u pr\u00edtomnos\u0165 v konkr\u00e9tnom meste alebo regi\u00f3ne.\nZ\u00e1kazn\u00edci s\u00fa \u010dasto ochotnej\u0161\u00ed vola\u0165 alebo odpoveda\u0165 na hovory z miestnych \u010d\u00edsel.   <\/p>\n\n\n\n<p>Je to preto, \u017ee ich poznaj\u00fa a c\u00edtia sa \u013eah\u0161ie, ke\u010f kontaktuj\u00fa bl\u00edzku firmu.\nJe to \u013eudsk\u00e1 prirodzenos\u0165, \u017ee \u010dlovek viac d\u00f4veruje nie\u010domu, \u010do pozn\u00e1.\nNavy\u0161e v\u0161etci vieme, \u017ee nezvy\u010dajn\u00e9 &#8211; alebo e\u0161te hor\u0161ie, zatajen\u00e9 &#8211; \u010d\u00edsla maj\u00fa poves\u0165 be\u017ene pou\u017e\u00edvan\u00fdch na ob\u0165a\u017euj\u00face telefon\u00e1ty.    <\/p>\n\n\n\n<p>Medzi ob\u013e\u00faben\u00e9 pr\u00edklady patr\u00ed <strong>020<\/strong> pre Lond\u00fdn, <strong>212<\/strong> pre New York a <strong>030<\/strong> pre Berl\u00edn.<\/p>\n\n\n\n<p>Tento typ telef\u00f3nneho \u010d\u00edsla je navy\u0161e \u010doraz ob\u013e\u00fabenej\u0161\u00ed, preto\u017ee modern\u00e9 smartf\u00f3ny informuj\u00fa pr\u00edjemcu o tom, odkia\u013e presne prich\u00e1dza hovor.\nTak\u017ee aj ke\u010f z\u00e1kazn\u00edk nepozn\u00e1 volac\u00ed k\u00f3d mesta, pred zdvihnut\u00edm telef\u00f3nu m\u00f4\u017ee odhadn\u00fa\u0165, kto ste, \u010do zvy\u0161uje mieru prijatia va\u0161ich hovorov. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Medzin\u00e1rodn\u00e9 \u010d\u00edsla<\/h3>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\">Medzin\u00e1rodn\u00e9 \u010d\u00edsla<\/a> maj\u00fa ako predvo\u013ebu k\u00f3d krajiny, napr\u00edklad <strong>+1<\/strong> v USA alebo <strong>+44<\/strong> v Spojenom kr\u00e1\u013eovstve.\nS\u00fa ob\u013e\u00fabenou vo\u013ebou pre podniky, ktor\u00e9 maj\u00fa virtu\u00e1lny telef\u00f3nny syst\u00e9m, preto\u017ee ich m\u00f4\u017eu pou\u017e\u00edva\u0165, aj ke\u010f ich kancel\u00e1ria s\u00eddli v inej krajine (napr\u00edklad call centrum v USA, ktor\u00e9 m\u00e1 za \u00falohu glob\u00e1lne p\u00f4sobi\u0165). <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/map-1.png\" alt=\"ilustra&#x10D;n&#xE1; mapa medzin&#xE1;rodn&#xFD;ch &#x10D;&#xED;sel\" class=\"wp-image-215028\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/map-1.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/map-1-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/map-1-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/map-1-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/map-1-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/map-1-2048x1152.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/map-1-1920x1080.png 1920w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/map-1-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/map-1-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/map-1-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/map-1-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/map-1-88x50.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n\n<p>S viac ako 160 mo\u017enos\u0165ami medzin\u00e1rodn\u00fdch \u010d\u00edsel CloudTalk m\u00f4\u017ee va\u0161a firma vyu\u017e\u00edva\u0165 \u010d\u00edsla po celom svete &#8211; od Eur\u00f3py a\u017e po Latinsk\u00fa Ameriku a \u010fal\u0161ie krajiny.\nTo je u\u017eito\u010dn\u00e9, ak chcete expandova\u0165 na nov\u00e9 trhy bez toho, aby ste museli zaklada\u0165 fyzick\u00e9 pobo\u010dky na ka\u017edom mieste, kde m\u00e1te z\u00e1kazn\u00edkov. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u010c\u00edsla priamej vo\u013eby (DID)<\/h3>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-did-direct-inward-dialing\/\" data-type=\"link\" data-id=\"staging.cloudtalk.io\/blog\/what-is-did-direct-inward-dialing\/\">\u010c\u00edsla DID (Direct Inward Dialing)<\/a> s\u00fa \u0161pecifick\u00e9 \u010d\u00edsla pridelen\u00e9 jednotlivcom alebo oddeleniam vo va\u0161ej firme.\nFunguj\u00fa ako pred\u013a\u017eenia, ale s\u00fa to samostatn\u00e9 \u010d\u00edsla, ktor\u00e9 umo\u017e\u0148uj\u00fa z\u00e1kazn\u00edkom priamo sa spoji\u0165 so spr\u00e1vnym t\u00edmom alebo osobou bez toho, aby museli prech\u00e1dza\u0165 zlo\u017eit\u00fdm telef\u00f3nnym menu.   <\/p>\n\n\n\n<p>Napr\u00edklad va\u0161e obchodn\u00e9 oddelenie m\u00f4\u017ee ma\u0165 vlastn\u00e9 \u010d\u00edslo DID, zatia\u013e \u010do z\u00e1kazn\u00edcka podpora pou\u017e\u00edva in\u00e9 \u010d\u00edslo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">V\u00fdhody virtu\u00e1lneho firemn\u00e9ho telef\u00f3nneho \u010d\u00edsla<\/h2>\n\n\n\n<p>Prechod na virtu\u00e1lne telef\u00f3nne \u010d\u00edslo m\u00f4\u017ee by\u0165 najlep\u0161ou vo\u013ebou z mnoh\u00fdch d\u00f4vodov:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00daspora n\u00e1kladov<\/h3>\n\n\n\n<p>Prejdime k veci, <a href=\"https:\/\/test-staging.cloudtalk.io\/business-phone-system-pricing\/\">n\u00e1klady na podnikov\u00fd telef\u00f3nny syst\u00e9m<\/a> s\u00fa to hlavn\u00e9, \u010do v\u00e4\u010d\u0161inu spolo\u010dnost\u00ed zauj\u00edma.\nA prezrad\u00edme v\u00e1m tajomstvo: virtu\u00e1lne \u010d\u00edslo je takmer v\u017edy lacnej\u0161ie. <\/p>\n\n\n\n<p>To preto, \u017ee nemus\u00edte investova\u0165 do fyzickej infra\u0161trukt\u00fary, ktor\u00e1 je potrebn\u00e1 pre tradi\u010dn\u00e9 telef\u00f3nne syst\u00e9my.\nHovor\u00edme o veciach, ako s\u00fa jednotky PBX, kabel\u00e1\u017e, sie\u0165ov\u00e9 prep\u00edna\u010de, nap\u00e1janie, sl\u00fachadl\u00e1, zoznam pokra\u010duje&#8230; <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Umo\u017enite svojim t\u00edmom pracova\u0165 na dia\u013eku<\/h3>\n\n\n\n<p>Pr\u00e1ca na dia\u013eku bola v\u017edy \u0165a\u017ek\u00fdm orie\u0161kom, najm\u00e4 kv\u00f4li logistick\u00fdm obmedzeniam.\nNeby\u0165 v rovnakej miestnosti ako va\u0161i spolupracovn\u00edci m\u00f4\u017ee veci skomplikova\u0165. <\/p>\n\n\n\n<p>Telefonovanie sa m\u00f4\u017ee zda\u0165 ako jasn\u00e1 vo\u013eba na prekonanie tejto prek\u00e1\u017eky, ale tvrdou pravdou je, \u017ee star\u0161ie telefonovanie nie je vhodn\u00e9 na vzdialen\u00fa a hybridn\u00fa pr\u00e1cu.  <\/p>\n\n\n\n<p>Pri tradi\u010dn\u00fdch syst\u00e9moch sa stret\u00e1vate s prek\u00e1\u017ekami, ako s\u00fa medzin\u00e1rodn\u00e9 poplatky, probl\u00e9my s presmerovan\u00edm hovorov, zablokovanie zariadenia (ke\u010f nem\u00f4\u017eete jednoducho zmeni\u0165 telef\u00f3nneho oper\u00e1tora) a obmedzen\u00e1 podpora viacer\u00fdch zariaden\u00ed, a to je len nieko\u013eko z nich.<\/p>\n\n\n\n<p>Preto s\u00fa virtu\u00e1lne telef\u00f3ny v s\u00fa\u010dasnosti \u0161tandardom <em>pre<\/em> pr\u00e1cu na dia\u013eku.\nTieto syst\u00e9my sa \u013eahko nastavuj\u00fa.\nVy a v\u00e1\u0161 t\u00edm m\u00f4\u017eete virtu\u00e1lne \u010d\u00edsla pou\u017e\u00edva\u0165 odkia\u013eko\u013evek a kedyko\u013evek.\nTelef\u00f3nne syst\u00e9my VoIP navy\u0161e obsahuj\u00fa aj mimoriadne u\u017eito\u010dn\u00e9 doplnkov\u00e9 funkcie, ktor\u00fdm sa budeme venova\u0165 nesk\u00f4r na tejto str\u00e1nke.   <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Zv\u00fd\u0161enie produktivity integr\u00e1ciou volania s in\u00fdmi n\u00e1strojmi<\/h3>\n\n\n\n<p>Druhou ve\u013ekou v\u00fdhodou virtu\u00e1lnych podnikov\u00fdch telef\u00f3nnych syst\u00e9mov je, \u017ee m\u00f4\u017eu zv\u00fd\u0161i\u0165 produktivitu.<\/p>\n\n\n\n<p>Softv\u00e9r VoIP sa m\u00f4\u017ee integrova\u0165 s mno\u017estvom obchodn\u00fdch n\u00e1strojov, od softv\u00e9ru CRM (riadenie vz\u0165ahov so z\u00e1kazn\u00edkmi) a\u017e po aplik\u00e1cie kalend\u00e1ra alebo sledova\u010de produktivity.  <\/p>\n\n\n\n<p>Predstavte si, \u017ee m\u00e1te v syst\u00e9me CRM jedin\u00e9 tla\u010didlo na zavolanie, na ktor\u00e9 m\u00f4\u017eu va\u0161i zamestnanci \u0165ukn\u00fa\u0165 v\u017edy, ke\u010f z\u00e1kazn\u00edk zaregistruje s\u0165a\u017enos\u0165 alebo zanech\u00e1 zl\u00e9 hodnotenie.  <\/p>\n\n\n\n<p>Aj tak\u00fd mal\u00fd proces, ako je vyto\u010denie telef\u00f3nneho \u010d\u00edsla, m\u00f4\u017ee predstavova\u0165 hodiny stratenej produktivity ka\u017ed\u00fd t\u00fd\u017ede\u0148.\nVirtu\u00e1lne telef\u00f3nne \u010d\u00edsla tieto bari\u00e9ry odstra\u0148uj\u00fa a umo\u017e\u0148uj\u00fa okam\u017eit\u00fa komunik\u00e1ciu. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Zlep\u0161enie dosahu vytvoren\u00edm miestnych zast\u00fapen\u00ed<\/h3>\n\n\n\n<p>Virtu\u00e1lne firemn\u00e9 telef\u00f3nne \u010d\u00edsla id\u00fa ruka v ruke s miestnym obchodom v glob\u00e1lnom meradle.<\/p>\n\n\n\n<p>Virtu\u00e1lne \u010d\u00edsla m\u00f4\u017eu by\u0165 &#8222;umiestnen\u00e9&#8220; kdeko\u013evek chcete.\nAk napr\u00edklad potenci\u00e1lny z\u00e1kazn\u00edk s\u00eddli vo \u0160v\u00e9dsku a vy mu vol\u00e1te z USA, m\u00f4\u017ee ho mierne znepokoji\u0165, ak dostane hovor z \u010d\u00edsla s predvo\u013ebou <strong>+1<\/strong>.\nAk im v\u0161ak zavol\u00e1te z miestnej predvo\u013eby <strong>+46<\/strong>, je ove\u013ea pravdepodobnej\u0161ie, \u017ee v\u00e1\u0161 hovor prijm\u00fa.  <\/p>\n\n\n\n<p>Je to z\u00e1kladn\u00e1 \u013eudsk\u00e1 psychol\u00f3gia.\nZ\u00e1kazn\u00edci vidia zn\u00e1me \u010d\u00edslo, rozpoznaj\u00fa ho a poc\u00edtia spojenie s volaj\u00facim e\u0161te predt\u00fdm, ako zdvihn\u00fa telef\u00f3n.   <\/p>\n\n\n\n<p>To sa rovn\u00e1 lep\u0161ej miere prijatia odch\u00e1dzaj\u00facich hovorov, \u010do v\u00e1m d\u00e1va v\u00fdhodu v ka\u017edom aspekte obchodnej komunik\u00e1cie &#8211; \u010di u\u017e ide o prezent\u00e1ciu produktu, uzatv\u00e1ranie predaja alebo poskytovanie vynikaj\u00facich slu\u017eieb z\u00e1kazn\u00edkom.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prekro\u010dte r\u00e1mec virtu\u00e1lnych \u010d\u00edsel pomocou t\u00fdchto funkci\u00ed telef\u00f3nu<\/h2>\n\n\n\n<p>Virtu\u00e1lne firemn\u00e9 \u010d\u00edslo je len za\u010diatok.\nAk ste na trhu so slu\u017ebou VoIP, mo\u017eno budete chcie\u0165 zv\u00e1\u017ei\u0165 \u010fal\u0161ie funkcie, ktor\u00e9 s\u00fa s\u00fa\u010das\u0165ou softv\u00e9rov\u00e9ho bal\u00edka, preto\u017ee m\u00f4\u017eu v\u00fdrazne ovplyvni\u0165 produktivitu v\u00e1\u0161ho call centra. <\/p>\n\n\n\n<p>Tu s\u00fa len niektor\u00e9 z najlep\u0161\u00edch funkci\u00ed telef\u00f3nu CloudTalk:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#1 N\u00e1vrh\u00e1r toku hovorov<\/h3>\n\n\n\n<p>N\u00e1vrh\u00e1r toku hovorov CloudTalk je vizu\u00e1lne rozhranie, v ktorom m\u00f4\u017eete vytv\u00e1ra\u0165 alebo upravova\u0165 cesty pre prich\u00e1dzaj\u00face hovory.\nM\u00f4\u017eete jednoducho spravova\u0165, ako hovory putuj\u00fa od okamihu, ke\u010f vst\u00fapia do v\u00e1\u0161ho telef\u00f3nneho syst\u00e9mu, a\u017e po okamih, ke\u010f s\u00fa vyrie\u0161en\u00e9, bez oh\u013eadu na to, akou cestou sa vydaj\u00fa. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#2 Prisp\u00f4sobite\u013en\u00e9 smerovanie hovorov<\/h3>\n\n\n\n<p>Prisp\u00f4sobite\u013en\u00e9 smerovanie hovorov v\u00e1m umo\u017en\u00ed presmerova\u0165 prich\u00e1dzaj\u00face hovory na spr\u00e1vny t\u00edm alebo osobu vo va\u0161ej organiz\u00e1cii.\nZ\u00e1kazn\u00edci si musia ulo\u017ei\u0165 len va\u0161e hlavn\u00e9 firemn\u00e9 telef\u00f3nne \u010d\u00edslo a po jeho zazvonen\u00ed ich syst\u00e9m interakt\u00edvnej hlasovej odozvy (IVR) navedie na spr\u00e1vne miesto pomocou krokov, ako napr\u00edklad &#8222;Pre predaj, stla\u010dte 1&#8220;. <\/p>\n\n\n\n<p>V aplik\u00e1cii CloudTalk s\u00fa IVR a smerovanie hovorov zabudovan\u00e9 do n\u00e1vrh\u00e1ra toku hovorov.\nM\u00f4\u017eete nastavi\u0165 vlastn\u00e9 pravidl\u00e1 na z\u00e1klade pracovnej doby, oddelenia alebo priority volaj\u00faceho.\nM\u00f4\u017eete napr\u00edklad smerova\u0165 hovory na predaj po\u010das d\u0148a, ale ve\u010der na z\u00e1kazn\u00edcku podporu mimo pracovnej doby.\nAlebo by ste mohli presmerova\u0165 VIP z\u00e1kazn\u00edkov priamo na ich mana\u017e\u00e9ra \u00fa\u010dtu.   <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#3 Presmerovanie hovorov<\/h3>\n\n\n\n<p>Funkcia presmerovania hovorov umo\u017e\u0148uje va\u0161im agentom presmerova\u0165 volaj\u00facich na in\u00fa osobu vo va\u0161ej organiz\u00e1cii.\nJe to u\u017eito\u010dn\u00e9 pri zlo\u017eit\u00fdch hovoroch, pri ktor\u00fdch m\u00f4\u017ee by\u0165 potrebn\u00fd nadriaden\u00fd, aby poskytol odborn\u00fa radu, alebo v pr\u00edpade, \u017ee sa z\u00e1kazn\u00edk jednoducho stratil v ponuke IVR. <\/p>\n\n\n\n<p>Hovory mo\u017eno presmerova\u0165 aj na mobiln\u00e9 zariadenie zamestnanca, na in\u00e9 miesto v kancel\u00e1rii alebo dokonca do ur\u010denej schr\u00e1nky hlasovej po\u0161ty.\nV\u0161etko rozumn\u00e9 scen\u00e1re, ak agent po nieko\u013ek\u00fdch prich\u00e1dzaj\u00facich hovoroch od z\u00e1kazn\u00edka nezodvihol telef\u00f3n.   <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#4 Prepisy a nahr\u00e1vanie hovorov<\/h3>\n\n\n\n<p>Nahr\u00e1vanie hovorov vytv\u00e1ra zvukov\u00e9 z\u00e1znamy va\u0161ich telefonick\u00fdch rozhovorov so z\u00e1kazn\u00edkmi.\nTo je skvel\u00e9 na \u0161kolenia zamestnancov, dodr\u017eiavanie pr\u00e1vnych predpisov alebo jednoducho na vr\u00e1tenie sa k tomu, \u010do bolo povedan\u00e9 v predch\u00e1dzaj\u00facom hovore. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/feature-call-transcription-dark.png\" alt=\"\" class=\"wp-image-208951\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/feature-call-transcription-dark.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/feature-call-transcription-dark-300x246.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/feature-call-transcription-dark-768x631.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/feature-call-transcription-dark-521x428.png 521w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/feature-call-transcription-dark-424x348.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/feature-call-transcription-dark-138x113.png 138w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/feature-call-transcription-dark-88x72.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n\n\n\n<p>Funkcia prepisov hovorov CloudTalk s umelou inteligenciou je obzvl\u00e1\u0161\u0165 u\u017eito\u010dn\u00e1 na pochopenie k\u013e\u00fa\u010dov\u00fdch bodov konverz\u00e1cie na z\u00e1klade r\u00fdchleho poh\u013eadu.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#5 Smart Dialer<\/h3>\n\n\n\n<p>Inteligentn\u00e1 slu\u017eba Smart Dialer ur\u00fdch\u013euje odch\u00e1dzaj\u00face volania a znamen\u00e1, \u017ee agenti nemusia sami vyt\u00e1\u010da\u0165 \u010d\u00edsla.\nAk pr\u00edjemca nie je dostupn\u00fd (preto\u017ee jeho linka je obsaden\u00e1 alebo odpojen\u00e1), automaticky vyto\u010d\u00ed \u010fal\u0161\u00ed kontakt v zozname. <\/p>\n\n\n\n<p>To je ide\u00e1lne pre predajn\u00e9 hovory, preto\u017ee va\u0161i z\u00e1stupcovia m\u00f4\u017eu oslovi\u0165 viac potenci\u00e1lnych z\u00e1kazn\u00edkov za ove\u013ea krat\u0161\u00ed \u010das.\nBe\u017ene ho vyu\u017e\u00edvaj\u00fa aj kontaktn\u00e9 centr\u00e1, napr\u00edklad v pr\u00edpade, \u017ee je potrebn\u00e9 spracova\u0165 zoznam l\u00edstkov z\u00e1kazn\u00edckej podpory.\nNielen\u017ee sa t\u00fdm zvy\u0161uje produktivita, ale odpad\u00e1 aj nam\u00e1hav\u00e1 \u00faloha neust\u00e1leho vypisovania telef\u00f3nnych \u010d\u00edsel, \u010do va\u0161i agenti ur\u010dite ocenia.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#6 Power Dialer<\/h3>\n\n\n\n<p>Power Dialer jednoducho vyto\u010d\u00ed \u010fal\u0161ie \u010d\u00edslo v zozname hne\u010f po ukon\u010den\u00ed aktu\u00e1lneho hovoru.\nT\u00e1to funkcia skracuje ka\u017ed\u00fa interakciu o nieko\u013eko sek\u00fand, \u010do predstavuje hodiny u\u0161etrenej produktivity v\u00e1\u0161ho t\u00edmu ka\u017ed\u00fd pracovn\u00fd t\u00fd\u017ede\u0148. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#7 Monitorovanie hovorov<\/h3>\n\n\n\n<p>Monitorovanie hovorov umo\u017e\u0148uje nadriaden\u00fdm po\u010d\u00fava\u0165 \u017eiv\u00e9 hovory na \u00fa\u010dely zabezpe\u010denia kvality a \u0161kolenia.  <\/p>\n\n\n\n<p>M\u00f4\u017eu ticho monitorova\u0165 hovory bez toho, aby o tom agent alebo z\u00e1kazn\u00edk vedeli, alebo poskytova\u0165 sp\u00e4tn\u00fa v\u00e4zbu prostredn\u00edctvom &#8222;\u0161epkan\u00e9ho kou\u010dovania&#8220;, ke\u010f ich rady po\u010duje len agent.\nK dispoz\u00edcii je aj mo\u017enos\u0165 &#8222;barge-in&#8220;, ktor\u00e1 umo\u017e\u0148uje superv\u00edzorom v pr\u00edpade potreby priamo vst\u00fapi\u0165 do hovoru. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Roz\u0161\u00edrenia telef\u00f3nu #8<\/h3>\n\n\n\n<p>Telef\u00f3nne <a href=\"https:\/\/test-staging.cloudtalk.io\/extensions\/\" data-type=\"link\" data-id=\"staging.cloudtalk.io\/extensions\/\">pr\u00edpony<\/a> vytv\u00e1raj\u00fa jedine\u010dn\u00e9 kr\u00e1tke \u010d\u00edsla, ktor\u00e9 umo\u017e\u0148uj\u00fa volaj\u00facim r\u00fdchlo sa spoji\u0165 s konkr\u00e9tnymi osobami alebo oddeleniami.  <\/p>\n\n\n\n<p>Z\u00e1kazn\u00edci m\u00f4\u017eu napr\u00edklad vyto\u010di\u0165 hlavn\u00e9 \u010d\u00edslo kancel\u00e1rie, potom zada\u0165 intern\u00e9 \u010d\u00edslo a priamo sa pripoji\u0165, aby presko\u010dili ponuku IVR.\nJe to praktick\u00e9 aj v pr\u00edpade, ke\u010f sa hovory preru\u0161ia a vy potrebujete znovu nadviaza\u0165 spojenie.   <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#9 Hlasov\u00e1 po\u0161ta<\/h3>\n\n\n\n<p>Hlasov\u00e1 po\u0161ta umo\u017e\u0148uje volaj\u00facim zanecha\u0165 hlasov\u00fa spr\u00e1vu, ke\u010f nie je k dispoz\u00edcii nikto, kto by ich hovor prijal.\nM\u00f4\u017eete si prisp\u00f4sobi\u0165 pozdravy, nastavi\u0165 r\u00f4zne schr\u00e1nky pre r\u00f4zne oddelenia a dokonca prij\u00edma\u0165 hlasov\u00e9 spr\u00e1vy ako zvukov\u00e9 s\u00fabory alebo textov\u00e9 prepisy prostredn\u00edctvom e-mailu. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#10 Zabudovan\u00e1 analytika<\/h3>\n\n\n\n<p>Ve\u013ekou v\u00fdhodou virtu\u00e1lnych telef\u00f3nnych slu\u017eieb s\u00fa v\u0161etky inform\u00e1cie o hovoroch, ktor\u00e9 mo\u017eno previes\u0165 do surov\u00fdch \u00fadajov a s\u00fastredi\u0165 na jednom mieste.  <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"702\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-analytics-atf.png\" alt=\"\" class=\"wp-image-185276\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-analytics-atf.png 872w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-analytics-atf-300x242.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-analytics-atf-768x618.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-analytics-atf-532x428.png 532w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-analytics-atf-424x341.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-analytics-atf-140x113.png 140w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-analytics-atf-88x71.png 88w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/figure>\n\n\n\n<p>Pomocou slu\u017eby CloudTalk m\u00f4\u017eete sledova\u0165 ukazovatele vr\u00e1tane celkov\u00e9ho objemu hovorov, priemern\u00e9ho \u010dasu vybavenia a miery spokojnosti z\u00e1kazn\u00edkov.\nM\u00f4\u017eete pou\u017ei\u0165 filtre na z\u00fa\u017eenie krit\u00e9ri\u00ed vyh\u013ead\u00e1vania a zamera\u0165 sa na v\u00fdkonnos\u0165 jednotliv\u00fdch agentov.\nVa\u0161im nadriaden\u00fdm to pom\u00f4\u017ee pon\u00faka\u0165 personalizovan\u00e9 \u0161kolenia pre v\u00e1\u0161 t\u00edm.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Z\u00edskajte firemn\u00e9 telef\u00f3nne \u010d\u00edslo, ktor\u00e9 urob\u00ed spr\u00e1vny dojem<\/h2>\n\n\n\n<p>Va\u0161e telef\u00f3nne \u010d\u00edslo m\u00f4\u017ee by\u0165 prvou vecou, ktor\u00fa z\u00e1kazn\u00edk uvid\u00ed pri kontakte s va\u0161ou firmou, preto sa oplat\u00ed venova\u0165 mu trochu \u00fasilia.  <\/p>\n\n\n\n<p>Koniec koncov, prv\u00fd dojem je d\u00f4le\u017eit\u00fd.\nAk v\u00e1\u0161 z\u00e1kazn\u00edk vid\u00ed, \u017ee mu vol\u00e1 miestne \u010d\u00edslo, je ove\u013ea pravdepodobnej\u0161ie, \u017ee zdvihne telef\u00f3n.\nDod\u00e1va to n\u00e1dych zn\u00e1mosti a d\u00f4very e\u0161te predt\u00fdm, ako ste povedali jedin\u00e9 slovo, a nastavuje va\u0161u konverz\u00e1ciu na spr\u00e1vnu cestu.  <\/p>\n\n\n\n<p>Ste pripraven\u00ed za\u010da\u0165?\nCloudTalk v\u00e1m u\u013eah\u010d\u00ed z\u00edskanie po\u017eadovan\u00e9ho typu telef\u00f3nneho \u010d\u00edsla s bezprobl\u00e9mov\u00fdm prenosom v\u0161etk\u00fdch existuj\u00facich \u010d\u00edsel vo va\u0161ej firme<strong>.<\/strong> <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\" data-type=\"link\" data-id=\"staging.cloudtalk.io\/signup\/\"><strong>bezplatnou sk\u00fa\u0161obnou verziou<\/strong><\/a><strong> e\u0161te dnes!<\/strong> <\/p>\n<\/div><\/div>\n\n<div class=\"wp-block-cover ct-block-article-faq ct-virtual-numbers-page-rankmath-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-148766\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/10\/blog-article-faq-cover-question-marks.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading ct-block-article-faq-header\"><strong>\u010cASTO KLADEN\u00c9 OT\u00c1ZKY<\/strong><\/h3>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u010co je firemn\u00e9 telef\u00f3nne \u010d\u00edslo?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Firemn\u00e9 telef\u00f3nne \u010d\u00edslo je vyhraden\u00e1 linka pou\u017e\u00edvan\u00e1 v\u00fdlu\u010dne na pracovn\u00e9 z\u00e1le\u017eitosti.<br \/>\nV\u00e4\u010d\u0161ina majite\u013eov <a href=\"https:\/\/staging.cloudtalk.io\/the-cloud-phone-system-for-small-but-ambitious-businesses\/\" target=\"_blank\" rel=\"noopener\">mal\u00fdch firiem<\/a> by mala zv\u00e1\u017ei\u0165 jeho zaobstaranie, preto\u017ee pom\u00e1ha oddeli\u0165 pracovn\u00e9 hovory od osobn\u00e9ho \u017eivota.   <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Je moja spolo\u010dnos\u0165 pripraven\u00e1 na firemn\u00e9 telef\u00f3nne \u010d\u00edslo?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Ak sa zvy\u0161uje po\u010det va\u0161ich hovorov, zme\u0161k\u00e1vate d\u00f4le\u017eit\u00e9 hovory alebo sa v\u00e1\u0161 t\u00edm rozrast\u00e1, pravdepodobne nastal \u010das, aby ste si zaobstarali vyhraden\u00e9 firemn\u00e9 telef\u00f3nne \u010d\u00edslo.<br \/>\nNielen\u017ee to pom\u00f4\u017ee udr\u017eiava\u0165 poriadok, ale v\u010faka tomu bude va\u0161a zna\u010dka p\u00f4sobi\u0165 d\u00f4veryhodnej\u0161ie.   <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Na \u010do by som mal myslie\u0165 pri v\u00fdbere firemn\u00e9ho telef\u00f3nneho \u010d\u00edsla?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Najprv zv\u00e1\u017ete, ak\u00fa telef\u00f3nnu infra\u0161trukt\u00faru u\u017e m\u00e1te.<br \/>\nAk napr\u00edklad m\u00e1te predin\u0161talovan\u00fd <a href=\"https:\/\/staging.cloudtalk.io\/blog\/how-does-pbx-work-the-definition-of-a-pbx-phone-system\/\" data-type=\"link\" data-id=\"staging.cloudtalk.io\/blog\/how-does-pbx-work-the-definition-of-a-pbx-phone-system\/\" target=\"_blank\" rel=\"noopener\">syst\u00e9m PBX<\/a> alebo ste u\u017e minuli peniaze na nieko\u013eko firemn\u00fdch SIM kariet, potom m\u00e1 zmysel ich \u010do najlep\u0161ie vyu\u017ei\u0165. <br \/>Ak za\u010d\u00ednate od nuly alebo prech\u00e1dzate na pr\u00e1cu na dia\u013eku, potom bude virtu\u00e1lne telef\u00f3nne \u010d\u00edslo pravdepodobne cenovo v\u00fdhodnej\u0161ie.<br \/>Syst\u00e9my VoIP sa tie\u017e dod\u00e1vaj\u00fa s nieko\u013ek\u00fdmi &#8222;povinn\u00fdmi&#8220; funkciami, ako s\u00fa miestne alebo bezplatn\u00e9 \u010d\u00edsla, ktor\u00e9 by mali by\u0165 vyv\u00e1\u017een\u00e9 vzh\u013eadom na va\u0161e rozpo\u010dtov\u00e9 limity. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1673205890952\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00fd je pr\u00edklad odch\u00e1dzaj\u00faceho hovoru?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Pr\u00edkladom odch\u00e1dzaj\u00faceho hovoru m\u00f4\u017ee by\u0165 telefon\u00e1t obchodn\u00e9ho z\u00e1stupcu po tom, \u010do prejavil po\u010diato\u010dn\u00fd z\u00e1ujem o produkt online.<br \/>\nCie\u013eom hovoru je poskytn\u00fa\u0165 \u010fal\u0161ie inform\u00e1cie, odpoveda\u0165 na ot\u00e1zky a nasmerova\u0165 potenci\u00e1lneho z\u00e1kazn\u00edka k rozhodnutiu o k\u00fape. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1705387473801\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00e9 firemn\u00e9 telef\u00f3nne \u010d\u00edsla m\u00f4\u017eem z\u00edska\u0165 pomocou slu\u017eby CloudTalk?  <\/h3>\n<div class=\"rank-math-answer \">\n\n<p>V slu\u017ebe CloudTalk si m\u00f4\u017eete vybra\u0165 z miestnych, bezplatn\u00fdch, mobiln\u00fdch a viac ako 160 medzin\u00e1rodn\u00fdch \u010d\u00edsel.<br \/>\nNavy\u0161e je mo\u017en\u00e9 \u013eahko nastavi\u0165 prisp\u00f4sobite\u013en\u00e9 smerovanie, aby sa prich\u00e1dzaj\u00face hovory dostali na spr\u00e1vne telef\u00f3nne \u010d\u00edslo vo va\u0161ej organiz\u00e1cii.   <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Vedeli ste, \u017ee 72 % spotrebite\u013eov viac d\u00f4veruje firme, ktor\u00e1 m\u00e1 profesion\u00e1lny telef\u00f3nny syst\u00e9m? Telefonovanie je st\u00e1le jedn\u00fdm z najob\u013e\u00fabenej\u0161\u00edch&#8230;<\/p>\n","protected":false},"author":29,"featured_media":235337,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-232572","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/232572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=232572"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/232572\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media\/235337"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=232572"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/categories?post=232572"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/tags?post=232572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}