{"id":232318,"date":"2024-08-02T11:51:37","date_gmt":"2024-08-02T09:51:37","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/pbx-vs-voip-definicie-rozdiely-a-vyhody-a-nevyhody\/"},"modified":"2024-08-02T11:51:43","modified_gmt":"2024-08-02T09:51:43","slug":"pbx-vs-voip-definicie-rozdiely-a-vyhody-a-nevyhody","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/pbx-vs-voip-definicie-rozdiely-a-vyhody-a-nevyhody\/","title":{"rendered":"PBX vs. VoIP: defin\u00edcie, rozdiely a v\u00fdhody a nev\u00fdhody"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading\">PBX vs. VoIP: ak\u00e9 s\u00fa rozdiely?<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/demo\/\" style=\"border-radius:3px\">KONTAKTUJTE PREDAJ<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-ghost\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/signup\/\" style=\"border-radius:3px\">VYSK\u00da\u0160A\u0164 ZDARMA<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-6-1024x576.png\" alt=\"\" class=\"wp-image-213185\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-6-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-6-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-6-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-6-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-6-2048x1152.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-6-1920x1080.png 1920w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-6-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-6-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-6-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-6-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-6-88x50.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p class=\"has-grey-color has-text-color has-medium-font-size\">24 % podnikov st\u00e1le vyu\u017e\u00edva tradi\u010dn\u00e9 telef\u00f3nne slu\u017eby, zatia\u013e \u010do <a href=\"https:\/\/learn.g2.com\/voip-statistics#voip-usage-statistics\" target=\"_blank\" rel=\"noopener\">36 % kupuj\u00facich softv\u00e9ru<\/a> uprednost\u0148uje rie\u0161enia Voice over Internet Protocol (VoIP).\nPBX vs. VoIP je preto d\u00f4le\u017eitou diskusiou o podnikovej komunik\u00e1cii. <\/p>\n\n\n\n<p>Pre\u010d\u00edtajte si v\u0161etky k\u013e\u00fa\u010dov\u00e9 inform\u00e1cie o \u00fastredniach PBX a VoIP, ako sa tieto dve mo\u017enosti daj\u00fa porovna\u0165 a ktor\u00e1 z nich m\u00f4\u017ee by\u0165 pre va\u0161u spolo\u010dnos\u0165 najlep\u0161ou vo\u013ebou.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 z\u00e1very<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Syst\u00e9my PBX (Private Branch Exchange) s\u00fa lok\u00e1lne s\u00fakromn\u00e9 telef\u00f3nne siete, ktor\u00e9 umo\u017e\u0148uj\u00fa podnikom prij\u00edma\u0165, uskuto\u010d\u0148ova\u0165 a vybavova\u0165 telef\u00f3nne hovory.  <\/li>\n\n\n\n<li>Telef\u00f3nne syst\u00e9my VoIP (Voice over Internet Protocol) s\u00fa softv\u00e9rov\u00e9 rie\u0161enia, ktor\u00e9 umo\u017e\u0148uj\u00fa podnikom prij\u00edma\u0165, uskuto\u010d\u0148ova\u0165 a vybavova\u0165 hovory online prostredn\u00edctvom internetu.  <\/li>\n\n\n\n<li>Hlavn\u00e9 rozdiely medzi syst\u00e9mami VoIP a PBX s\u00fa v oblasti z\u00e1kladnej technol\u00f3gie, n\u00e1kladov, kvality hovorov, \u0161k\u00e1lovate\u013enosti, flexibility a bezpe\u010dnosti.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u010co s\u00fa PBX a VoIP?<\/h2>\n\n\n\n<p>Za\u010dnime vysvetlen\u00edm, \u010do vlastne PBX a <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/how-does-a-voip-work\/\">VoIP<\/a> s\u00fa.\nMnoh\u00ed \u013eudia si tieto pojmy m\u00fdlia a niektor\u00ed ich dokonca pou\u017e\u00edvaj\u00fa zamenite\u013ene.\nIde v\u0161ak o odli\u0161n\u00e9 a rozdielne syst\u00e9my.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">PBX (Private Branch Exchange)<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Typ s\u00fakromnej telef\u00f3nnej siete na firemn\u00e9 pou\u017eitie<\/li>\n\n\n\n<li>Tradi\u010dn\u00e9 pobo\u010dkov\u00e9 \u00fastredne s\u00fa lok\u00e1lne rie\u0161enia, ktor\u00e9 sa spoliehaj\u00fa na hardv\u00e9r a pevn\u00e9 linky v priestoroch va\u0161ej firmy.<\/li>\n\n\n\n<li>Tento typ siete umo\u017e\u0148uje zamestnancom spolo\u010dnosti komunikova\u0165 interne (s ostatn\u00fdmi zamestnancami) aj externe.<\/li>\n\n\n\n<li>Okrem toho, \u017ee PBX sie\u0165 umo\u017e\u0148uje pou\u017e\u00edvate\u013eom uskuto\u010d\u0148ova\u0165 a prij\u00edma\u0165 hovory, m\u00e1 aj nieko\u013eko u\u017eito\u010dn\u00fdch funkci\u00ed, ktor\u00e9 nie s\u00fa k dispoz\u00edcii v tradi\u010dn\u00fdch telef\u00f3noch, ako napr\u00edklad presmerovanie hovorov alebo menu IVR.<\/li>\n\n\n\n<li>Pomocou pobo\u010dkovej \u00fastredne m\u00f4\u017ee ma\u0165 spolo\u010dnos\u0165 nain\u0161talovan\u00fdch mnoho telef\u00f3nov, ktor\u00e9 s\u00fa pripojen\u00e9 k jednej sieti.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group note\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group side-text\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong><em><strong>Zauj\u00edmav\u00e1 pozn\u00e1mka:<\/strong><\/em><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<p>V s\u00fa\u010dasnosti si m\u00f4\u017eete zaobstara\u0165 aj hostovan\u00e9 PBX rie\u0161enia, ktor\u00e9 s\u00fa v podstate strednou cestou medzi tradi\u010dnou PBX a \u00faplnou<strong> <\/strong>telef\u00f3nne syst\u00e9my zalo\u017een\u00e9 na VoIP.\nPozrite si n\u00e1\u0161ho sprievodcu, v ktorom sa dozviete viac o <a href=\"https:\/\/test-staging.cloudtalk.io\/hosted-pbx-vs-voip\/\">hostovanej pobo\u010dkovej \u00fastredni a VoIP<\/a>. <\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">VoIP (Voice over Internet Protocol)<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Funguje na \u00faplne inom princ\u00edpe, a to tak, \u017ee hovory s\u00fa presmerovan\u00e9 pomocou internetu.<\/li>\n\n\n\n<li>Pri ka\u017edom hovore sa v\u00e1\u0161 hlas transformuje a komprimuje na d\u00e1ta a potom sa odo\u0161le do cie\u013eov\u00e9ho telef\u00f3nu.<\/li>\n\n\n\n<li>Pred nieko\u013ek\u00fdmi rokmi bola kvalita hovorov VoIP dos\u0165 n\u00edzka, preto si spolo\u010dnosti vybrali PBX ako spo\u013eahlivej\u0161iu mo\u017enos\u0165.<\/li>\n\n\n\n<li>V s\u00fa\u010dasnosti sa kvalita hlasov\u00fdch hovorov nel\u00ed\u0161i od be\u017en\u00e9ho hovoru cez pobo\u010dkov\u00fa \u00fastred\u0148u<\/li>\n<\/ul>\n\n\n\n<p>Aj ke\u010f je r\u00fdchlos\u0165 a kvalita oboch siet\u00ed teraz podobn\u00e1, st\u00e1le medzi nimi existuje ve\u013ea rozdielov.\nNi\u017e\u0161ie upozor\u0148ujeme na najd\u00f4le\u017eitej\u0161ie rozdiely, pokia\u013e ide o PBX vs. VoIP, aby ste si mohli vybra\u0165 najlep\u0161iu mo\u017enos\u0165 pre svoje firemn\u00e9 potreby. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ak\u00fd je rozdiel medzi VoIP a PBX: stru\u010dn\u00e1 inform\u00e1cia<\/h2>\n\n\n\n<p>Predt\u00fdm, ako za\u010dnete zva\u017eova\u0165, \u010di si vybra\u0165 PBX alebo VoIP, je d\u00f4le\u017eit\u00e9 pochopi\u0165 tieto dve mo\u017enosti a ich rozdiely.  <\/p>\n\n\n\n<p>Hlavn\u00e9 rozdiely medzi VoIP a PBX s\u00fa:<\/p>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Porovnanie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"VoIP\">\n<div class=\"wp-block-group ct-table-header-group first-party-usage has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\"><strong>VoIP<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"PBX\">\n<div class=\"wp-block-group ct-table-header-group third-party-usage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\"><strong>PBX<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Technol\u00f3gia<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">VoIP je modern\u00fd sp\u00f4sob volania, ktor\u00fd namiesto telef\u00f3nnych liniek vyu\u017e\u00edva internet.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">Miestny hardv\u00e9r pripojen\u00fd k tradi\u010dnej <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/co-je-pstn-a-ako-fungujeprirucka-pre-rok-2024\/\">PSTN<\/a> prostredn\u00edctvom pevn\u00fdch liniek<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Ako to funguje<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">VoIP pren\u00e1\u0161a hlasov\u00e9 \u00fadaje prostredn\u00edctvom IP siet\u00ed namiesto be\u017en\u00fdch meden\u00fdch k\u00e1blov.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">Zvukov\u00e9 sign\u00e1ly sa \u0161\u00edria cez pevn\u00e9 linky s meden\u00fdm veden\u00edm.\nPrep\u00edna\u010de, stolov\u00e9 telef\u00f3ny a in\u00fd lok\u00e1lny hardv\u00e9r umo\u017e\u0148uj\u00fa podnikom spravova\u0165 hovory. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>N\u00e1klady<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">Pri VoIP jednoducho plat\u00edte za predplatn\u00fd pl\u00e1n, telef\u00f3nne zariadenie a n\u00e1hlavn\u00fa s\u00fapravu.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">In\u0161tal\u00e1cia hardv\u00e9ru je \u010dasto n\u00e1kladn\u00e1, rovnako ako \u00fadr\u017eba a aktualiz\u00e1cia syst\u00e9mov v priebehu \u010dasu.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Najlep\u0161ie pre<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">Mal\u00e9 podniky h\u013eadaj\u00fa prisp\u00f4sobite\u013en\u00e9 komunika\u010dn\u00e9 rie\u0161enia, ktor\u00e9 uprednost\u0148uj\u00fa jednoduchos\u0165 a flexibilitu.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">Ve\u013emi m\u00e1lo podnikov.\nTradi\u010dn\u00e9 telef\u00f3nne siete, na ktor\u00fdch s\u00fa tieto syst\u00e9my zalo\u017een\u00e9, sa \u010doraz viac vyra\u010fuj\u00fa. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color\">PBX vs. VoIP: hlavn\u00e9 rozdiely v detailoch<\/h2>\n\n\n\n<p>Je d\u00f4le\u017eit\u00e9 pochopi\u0165 rozdiely v technol\u00f3gii, ktor\u00e1 je z\u00e1kladom PBX a VoIP.\nViac v\u00e1s v\u0161ak pravdepodobne zauj\u00edmaj\u00fa konkr\u00e9tne rozdiely medzi v\u00fdberom VoIP alebo PBX pre va\u0161u firmu:   <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\"><strong>#1 Po\u010diato\u010dn\u00e9 n\u00e1klady na nastavenie<\/strong><\/h3>\n\n\n\n<p>Najv\u00e4\u010d\u0161\u00ed rozdiel medzi PBX a VoIP, pokia\u013e ide o in\u0161tal\u00e1ciu a nastavenie, je v n\u00e1kladoch.  <\/p>\n\n\n\n<p>Nastavenie telef\u00f3nneho syst\u00e9mu PBX pre va\u0161u spolo\u010dnos\u0165 je pomerne zlo\u017eit\u00e9 a n\u00e1kladn\u00e9, preto\u017ee:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mus\u00edte vopred zaplati\u0165 za syst\u00e9mov\u00fd nap\u00e1jac\u00ed zdroj, smerova\u010de, kompatibiln\u00e9 telef\u00f3nne s\u00fapravy, n\u00e1hlavn\u00e9 s\u00fapravy a \u010fal\u0161\u00ed hardv\u00e9r.<\/li>\n\n\n\n<li>Vysok\u00e9 s\u00fa aj n\u00e1klady na in\u0161tal\u00e1ciu a zriadenie celej infra\u0161trukt\u00fary (napr\u00edklad in\u0161tal\u00e1cia pevn\u00fdch liniek).<\/li>\n<\/ul>\n\n\n\n<p>Ak to v\u0161etko spo\u010d\u00edtate, celkov\u00e9 n\u00e1klady sa m\u00f4\u017eu r\u00fdchlo vy\u0161plha\u0165 na tis\u00edce dol\u00e1rov, tak\u017ee siete PBX si m\u00f4\u017eu dovoli\u0165 len v\u00e4\u010d\u0161ie spolo\u010dnosti s ve\u013ek\u00fdm po\u010dtom zamestnancov.<\/p>\n\n\n\n<p>Prijatie a implement\u00e1cia rie\u0161enia VoIP je pritom ove\u013ea lacnej\u0161ie.\nAk u\u017e m\u00e1te existuj\u00face internetov\u00e9 pripojenie, nemus\u00edte vytv\u00e1ra\u0165 \u00faplne nov\u00fd syst\u00e9m.  Sta\u010d\u00ed investova\u0165 do:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Smerova\u010d, ktor\u00fd zvl\u00e1dne vysokokvalitn\u00e9 hovory VoIP<\/li>\n\n\n\n<li>telef\u00f3ny kompatibiln\u00e9 s technol\u00f3giou IP (hoci mobiln\u00e9 telef\u00f3ny, notebooky alebo po\u010d\u00edta\u010de a tablety m\u00f4\u017eu fungova\u0165 rovnako dobre)<\/li>\n\n\n\n<li>Softv\u00e9r<\/li>\n<\/ul>\n\n\n\n<p>Na in\u0161tal\u00e1ciu syst\u00e9mu VoIP tie\u017e nie je potrebn\u00e9 naj\u00edma\u0165 technika.\nV mnoh\u00fdch pr\u00edpadoch je to tak\u00e9 jednoduch\u00e9 ako stiahnutie softv\u00e9ru a aplik\u00e1ci\u00ed do vybran\u00fdch zariaden\u00ed.   <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\"><strong>#2 Mesa\u010dn\u00e9 n\u00e1klady<\/strong><\/h3>\n\n\n\n<p>\u010eal\u0161\u00edm aspektom, ktor\u00fd mus\u00edte ma\u0165 na pam\u00e4ti pri v\u00fdbere medzi PBX a VoIP, s\u00fa mesa\u010dn\u00e9 n\u00e1klady na prev\u00e1dzku a \u00fadr\u017ebu ka\u017ed\u00e9ho syst\u00e9mu.  <\/p>\n\n\n\n<p>V pr\u00edpade PBX to z\u00e1vis\u00ed od nastavenia.\nVo v\u0161eobecnosti je potrebn\u00e9 s\u010d\u00edta\u0165 \u00fa\u010dty za telef\u00f3n, \u00fadr\u017ebu syst\u00e9mu a v\u0161etky \u010fal\u0161ie n\u00e1klady vypl\u00fdvaj\u00face z probl\u00e9mov s \u00fadr\u017ebou (napr\u00edklad potreba v\u00fdmeny alebo moderniz\u00e1cie zariadenia).\nBudete tie\u017e musie\u0165 zaplati\u0165 za softv\u00e9r a telef\u00f3nne licencie.  <\/p>\n\n\n\n<p>VoIP je pritom zvy\u010dajne predplaten\u00e1 slu\u017eba.\nVa\u0161e mesa\u010dn\u00e9 n\u00e1klady bud\u00fa z\u00e1visie\u0165 od toho, ak\u00fd n\u00e1stroj a pl\u00e1n volania pou\u017eijete.\n <a href=\"https:\/\/test-staging.cloudtalk.io\/business-phone-system-pricing\/\">N\u00e1klady na podnikov\u00fd telef\u00f3nny syst\u00e9m<\/a> VoIP sa zvy\u010dajne pohybuj\u00fa od 25 do 180 USD na pou\u017e\u00edvate\u013ea mesa\u010dne, pri\u010dom poskytovatelia \u010dasto pon\u00fakaj\u00fa odstup\u0148ovan\u00e9 bal\u00edky.\nNapr\u00edklad v spolo\u010dnosti CloudTalk m\u00e1me \u0161tyri <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">cenov\u00e9 modely<\/a>, od \u0161tartovacieho pl\u00e1nu, ktor\u00fd stoj\u00ed len 25 USD na pou\u017e\u00edvate\u013ea mesa\u010dne, a\u017e po pl\u00e1n \u0161it\u00fd na mieru pre podniky.   <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#3 Kvalita hovorov<\/h3>\n\n\n\n<p>V pr\u00edpade PBX z\u00e1vis\u00ed kvalita hovoru najm\u00e4 od hardv\u00e9ru, ktor\u00fd zah\u0155\u0148a smerova\u010de a modely telef\u00f3nov.\nAk je syst\u00e9m vhodne nastaven\u00fd a modely telef\u00f3nov s\u00fa kvalitn\u00e9, potom bud\u00fa kvalitn\u00e9 aj hovory. <\/p>\n\n\n\n<p>V pr\u00edpade VoIP je situ\u00e1cia trochu komplikovanej\u0161ia, preto\u017ee pr\u00ed\u010din n\u00edzkej kvality zvuku m\u00f4\u017ee by\u0165 nieko\u013eko.\nJednou z naj\u010dastej\u0161\u00edch pr\u00ed\u010din je pomal\u00e9 alebo <a href=\"https:\/\/www.auslogics.com\/en\/articles\/quick-fix-why-does-my-internet-keep-going-in-and-out\/\" target=\"_blank\" rel=\"noopener\">nestabiln\u00e9 internetov\u00e9 pripojenie<\/a>.\nAk router nie je spr\u00e1vne nakonfigurovan\u00fd, m\u00f4\u017ee to tie\u017e sp\u00f4sobi\u0165 oneskorenie a zasek\u00e1vanie hovorov a\u017e do takej miery, \u017ee VoIP nebude mo\u017en\u00e9 pou\u017e\u00edva\u0165.\nKvalitu hovorov m\u00f4\u017ee ovplyvni\u0165 aj n\u00e1hlavn\u00e1 s\u00faprava va\u0161ich zamestnancov alebo volac\u00ed softv\u00e9r.     <br\/>So spr\u00e1vnou infra\u0161trukt\u00farou a spr\u00e1vnym poskytovate\u013eom VoIP v\u0161ak m\u00f4\u017ee by\u0165 kvalita hovorov rovnako dobr\u00e1 alebo lep\u0161ia ako pri tradi\u010dn\u00fdch syst\u00e9moch PBX.\nNapr\u00edklad CloudTalk zabezpe\u010duje vysok\u00fa <a href=\"https:\/\/test-staging.cloudtalk.io\/call-quality-at-cloudtalk\/\">kvalitu hovorov<\/a> prostredn\u00edctvom glob\u00e1lne distribuovanej serverovej infra\u0161trukt\u00fary.\nTo znamen\u00e1 <strong>priemern\u00fd jitter len 17,8 milisekundy<\/strong> a <strong>priemern\u00e9 oneskorenie len 23 ms<\/strong>.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#4 \u0160k\u00e1lovate\u013enos\u0165 a jednoduchos\u0165 aktualiz\u00e1cie<\/h3>\n\n\n\n<p>Aktualiz\u00e1cia alebo roz\u0161\u00edrenie <a href=\"https:\/\/test-staging.cloudtalk.io\/voip\/\">syst\u00e9mu VoIP<\/a> nepredstavuje najmen\u0161\u00ed probl\u00e9m.\nV pr\u00edpade potreby m\u00f4\u017eete jednoducho prejs\u0165 na v\u00fdhodnej\u0161\u00ed pau\u0161\u00e1l VoIP, objedna\u0165 viac telef\u00f3nov alebo prida\u0165 nov\u00fdch pou\u017e\u00edvate\u013eov.   <\/p>\n\n\n\n<p>Ak vo svojej firme potrebujete \u010fal\u0161ie telef\u00f3nne \u010d\u00edslo (aj medzin\u00e1rodn\u00e9), m\u00f4\u017eete ho prida\u0165 za p\u00e1r min\u00fat a hne\u010f ho pou\u017e\u00edva\u0165.  <\/p>\n\n\n\n<p>Ak uva\u017eujete o v\u00fdmene s\u00fa\u010dasn\u00e9ho smerova\u010da alebo telef\u00f3nu za nov\u0161ie modely, ani to nie je probl\u00e9m.\nRovnak\u00fd pl\u00e1n VoIP m\u00f4\u017eete dokonca pou\u017e\u00edva\u0165 v r\u00f4znych kancel\u00e1ri\u00e1ch!\nTakisto m\u00f4\u017eete rovnako \u013eahko odstr\u00e1ni\u0165 telef\u00f3nne \u010d\u00edsla alebo prejs\u0165 na ni\u017e\u0161\u00ed pau\u0161\u00e1l.    <\/p>\n\n\n\n<p>VoIP tie\u017e <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/\">obsahuje nieko\u013eko funkci\u00ed,<\/a> ktor\u00e9 nie s\u00fa k dispoz\u00edcii pre telef\u00f3ny PBX alebo je ich pridanie ve\u013emi n\u00e1kladn\u00e9.\nPoskytovate\u013ea VoIP m\u00f4\u017eete dokonca po\u017eiada\u0165 o pridanie vlastn\u00fdch funkci\u00ed, ktor\u00e9 va\u0161a spolo\u010dnos\u0165 potrebuje. <\/p>\n\n\n\n<p>\u0160k\u00e1lovanie syst\u00e9mu PBX m\u00f4\u017ee by\u0165 problematick\u00e9, nehovoriac o n\u00e1kladoch.\nAk sa s\u0165ahujete do novej kancel\u00e1rie, mus\u00edte tam vybudova\u0165 infra\u0161trukt\u00faru PBX od za\u010diatku.\nDokonca aj nie\u010do tak zdanlivo jednoduch\u00e9, ako je pridanie \u010fal\u0161\u00edch pou\u017e\u00edvate\u013eov do PBX, je n\u00e1ro\u010dn\u00e9.   M\u00f4\u017ee sa uk\u00e1za\u0165, \u017ee najprv budete potrebova\u0165 nov\u00e9 linky, ktor\u00e9 si vy\u017eaduj\u00fa in\u00fd modul, a tento modul si vy\u017eaduje ove\u013ea v\u00e4\u010d\u0161iu kapacitu.  <\/p>\n\n\n\n<p>Na v\u0161etky tieto veci budete potrebova\u0165 sk\u00fasen\u00e9ho technika.\nA ke\u010f ste u\u017e zaplatili za nov\u00fd hardv\u00e9r alebo podp\u00edsali dlhodob\u00fa licen\u010dn\u00fa zmluvu, n\u00e1vrat k predch\u00e1dzaj\u00facim nastaveniam je prakticky nemo\u017en\u00fd.\nRovnak\u00e9 je to aj s prid\u00e1van\u00edm nov\u00fdch funkci\u00ed.\nTo m\u00f4\u017ee by\u0165 n\u00e1kladn\u00e9 a n\u00e1ro\u010dn\u00e9, preto\u017ee budete potrebova\u0165 sk\u00fasen\u00e9ho IT technika.   <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#5 Flexibilita<\/h3>\n\n\n\n<p>\u010eal\u0161ou vecou, ktor\u00e1 m\u00f4\u017ee sp\u00f4sobova\u0165 probl\u00e9my, je nedostato\u010dn\u00e1 flexibilita telef\u00f3nov PBX.  <\/p>\n\n\n\n<p>Telef\u00f3ny PBX s\u00fa zvy\u010dajne propriet\u00e1rne, \u010do znamen\u00e1, \u017ee s\u00fa viazan\u00e9 na dan\u00fd syst\u00e9m alebo dod\u00e1vate\u013ea.\nChcete prejs\u0165 na in\u00fd model telef\u00f3nu alebo dod\u00e1vate\u013ea?\nM\u00f4\u017ee sa sta\u0165, \u017ee budete musie\u0165 vymeni\u0165 cel\u00fa sadu zariaden\u00ed, preto\u017ee va\u0161e s\u00fa\u010dasn\u00e9 modely nebud\u00fa kompatibiln\u00e9.  <\/p>\n\n\n\n<p>Tu sa objavuje \u010fal\u0161\u00ed v\u00fdrazn\u00fd probl\u00e9m, najm\u00e4 teraz, ke\u010f je pr\u00e1ca na dia\u013eku a hybridn\u00e1 pr\u00e1ca \u010doraz popul\u00e1rnej\u0161ia.\nTelef\u00f3ny PBX mo\u017eno pou\u017e\u00edva\u0165 len vo vn\u00fatri kancel\u00e1rie a len s kompatibiln\u00fdmi modelmi telef\u00f3nov.\nTo znamen\u00e1, \u017ee volanie na dia\u013eku neprich\u00e1dza do \u00favahy.    <\/p>\n\n\n\n<p>Pokia\u013e ide o syst\u00e9my VoIP, m\u00e1te ove\u013ea viac mo\u017enost\u00ed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u00f4\u017eete pou\u017e\u00edva\u0165 \u013eubovo\u013en\u00fd telef\u00f3n, ak v\u00e1\u0161 oper\u00e1tor pon\u00faka mobiln\u00fa aplik\u00e1ciu.<\/li>\n\n\n\n<li>M\u00f4\u017eete ich tie\u017e pou\u017e\u00edva\u0165 v\u0161ade tam, kde je stabiln\u00e9 pripojenie na internet.<\/li>\n\n\n\n<li>Va\u0161i agenti m\u00f4\u017eu <a href=\"https:\/\/test-staging.cloudtalk.io\/download-app\/\">vybavova\u0165 hovory priamo z po\u010d\u00edta\u010dovej aplik\u00e1cie<\/a><\/li>\n<\/ul>\n\n\n\n<p>Tak\u017ee bez oh\u013eadu na to, \u010di uviazli v dopravnej z\u00e1pche alebo pracuj\u00fa v re\u017eime home office, m\u00f4\u017eu agenti prij\u00edma\u0165 hovory rovnak\u00fdm sp\u00f4sobom, ako keby boli v kancel\u00e1rii.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">#6 Spo\u013eahlivos\u0165 a bezpe\u010dnos\u0165<\/h3>\n\n\n\n<p>Ak je syst\u00e9m PBX spr\u00e1vne nain\u0161talovan\u00fd a udr\u017eiavan\u00fd, je spo\u013eahliv\u00fd a bezpe\u010dn\u00fd.\nKe\u010f\u017ee sa spoliehaj\u00fa na tradi\u010dn\u00fa verejn\u00fa telef\u00f3nnu sie\u0165 ( <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-pstn\/\">PSTN)<\/a>, a nie na internetov\u00e9 pripojenie, nehroz\u00ed riziko \u00fatoku hackerov.   <\/p>\n\n\n\n<p>Siete PSTN v\u0161ak m\u00f4\u017eu ma\u0165 v\u00fdpadky sp\u00f4soben\u00e9 extr\u00e9mnym po\u010das\u00edm alebo in\u00fdmi udalos\u0165ami, ktor\u00e9 m\u00f4\u017eu po\u0161kodi\u0165 \u0161ir\u0161iu sie\u0165.\nAk napr\u00edklad vozidlo naraz\u00ed do telef\u00f3nneho st\u013apa a sp\u00f4sob\u00ed jeho p\u00e1d, va\u0161a firma m\u00f4\u017ee pr\u00eds\u0165 o telef\u00f3nnu linku, k\u00fdm sa neoprav\u00ed.   <\/p>\n\n\n\n<p>Syst\u00e9my zalo\u017een\u00e9 na VoIP s\u00fa pritom z\u00e1visl\u00e9 od internetu.\nTo znamen\u00e1, \u017ee ak va\u0161a firma \u00faplne strat\u00ed internetov\u00e9 pripojenie, m\u00f4\u017ee strati\u0165 aj mo\u017enos\u0165 uskuto\u010d\u0148ova\u0165 a prij\u00edma\u0165 hovory. <\/p>\n\n\n\n<p>Softv\u00e9rov\u00e9 rie\u0161enia na volanie v\u0161ak funguj\u00fa v celom rade zariaden\u00ed.\nTak\u017ee aj v tom najhor\u0161om pr\u00edpade m\u00f4\u017eu va\u0161i zamestnanci pristupova\u0165 k syst\u00e9mu zo svojich mobiln\u00fdch telef\u00f3nov alebo z in\u00fdch priestorov. <\/p>\n\n\n\n<p>So spr\u00e1vnym poskytovate\u013eom s\u00fa rie\u0161enia VoIP aj ve\u013emi bezpe\u010dn\u00e9.\nNapr\u00edklad spolo\u010dnos\u0165 CloudTalk uplat\u0148uje pr\u00edsne <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/security-2\/\">bezpe\u010dnostn\u00e9 \u0161tandardy,<\/a> aby zabezpe\u010dila komplexn\u00fa ochranu va\u0161ich \u00fadajov a \u00fadajov va\u0161ich z\u00e1kazn\u00edkov. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">V\u00fdber medzi PBX a VoIP: v\u00fdhody a nev\u00fdhody<\/h2>\n\n\n\n<p>Ste pripraven\u00ed vybra\u0165 si syst\u00e9m podnikovej komunik\u00e1cie?\nAk potrebujete viac pomoci, tu je preh\u013ead v\u00fdhod a nev\u00fdhod PBX a VoIP: <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">V\u00fdhody a nev\u00fdhody tradi\u010dnej pobo\u010dkovej \u00fastredne<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Plusy:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ak u\u017e va\u0161a firma m\u00e1 tradi\u010dn\u00fd syst\u00e9m PBX, jeho zachovanie znamen\u00e1, \u017ee neplytv\u00e1te prostriedkami, ktor\u00e9 ste investovali do hardv\u00e9ru a infra\u0161trukt\u00fary.<\/li>\n\n\n\n<li>Niekedy m\u00f4\u017eete ma\u0165 v\u00e4\u010d\u0161iu kontrolu nad prisp\u00f4soben\u00edm alebo \u00fapravou syst\u00e9mu, preto\u017ee je \u00faplne vo va\u0161ej r\u00e9\u017eii.\nVy\u017eaduje si to v\u0161ak zna\u010dn\u00fd \u010das a zdroje. <\/li>\n\n\n\n<li>Pou\u017e\u00edvanie zn\u00e1meho hardv\u00e9ru, napr\u00edklad pevn\u00fdch telef\u00f3nov, m\u00f4\u017ee by\u0165 pre niektor\u00fdch pracovn\u00edkov pohodlnej\u0161ie.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Z\u00e1pory:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tradi\u010dn\u00e9 pobo\u010dkov\u00e9 \u00fastredne sa spoliehaj\u00fa na PSTN a v mnoh\u00fdch krajin\u00e1ch sa PSTN postupne ru\u0161\u00ed.\nTo znamen\u00e1, \u017ee v\u00e1\u0161 telef\u00f3nny syst\u00e9m nebude odoln\u00fd vo\u010di bud\u00facnosti. <\/li>\n\n\n\n<li>N\u00e1klady s\u00fa zvy\u010dajne ove\u013ea vy\u0161\u0161ie.\nMus\u00edte zaplati\u0165 viac za in\u0161tal\u00e1ciu a potom ste zodpovedn\u00ed aj za priebe\u017en\u00e9 n\u00e1klady na \u00fadr\u017ebu. <\/li>\n\n\n\n<li>Funkcie s\u00fa zvy\u010dajne ove\u013ea obmedzenej\u0161ie.\nTakisto je ove\u013ea \u0165a\u017e\u0161ie &#8211; ak nie nemo\u017en\u00e9 &#8211; integrova\u0165 tradi\u010dn\u00fd syst\u00e9m PBX s CRM a in\u00fdmi softv\u00e9rov\u00fdmi obchodn\u00fdmi n\u00e1strojmi. <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">V\u00fdhody a nev\u00fdhody VoIP<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Plusy:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rie\u0161enia zalo\u017een\u00e9 na VoIP sa zvy\u010dajne r\u00fdchlo a jednoducho in\u0161taluj\u00fa a nastavuj\u00fa.\nPo stiahnut\u00ed softv\u00e9ru m\u00f4\u017eu va\u0161e t\u00edmy \u010dasto za\u010da\u0165 pracova\u0165 v priebehu nieko\u013ek\u00fdch min\u00fat. <\/li>\n\n\n\n<li>Rie\u0161enia sa \u00fa\u010dtuj\u00fa na z\u00e1klade mesa\u010dn\u00e9ho predplatn\u00e9ho.\nTo znamen\u00e1, \u017ee platba je konzistentn\u00e1, predv\u00eddate\u013en\u00e1 a \u010dasto ni\u017e\u0161ia ako v pr\u00edpade pevnej linky. <\/li>\n\n\n\n<li>Rozsah dostupn\u00fdch funkci\u00ed je ove\u013ea \u0161ir\u0161\u00ed a najlep\u0161\u00ed poskytovatelia pon\u00fakaj\u00fa pokro\u010dil\u00e9 funkcie vyu\u017e\u00edvaj\u00face umel\u00fa inteligenciu.\n\u010casto je tie\u017e mo\u017en\u00e9 jednoducho integrova\u0165 telef\u00f3nny syst\u00e9m so syst\u00e9mami CRM a \u010fal\u0161\u00edmi n\u00e1strojmi. <\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Z\u00e1pory:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ak m\u00e1te slab\u00e9 alebo nespo\u013eahliv\u00e9 pripojenie na internet, rozruch a oneskorenie m\u00f4\u017eu ovplyvni\u0165 hovory uskuto\u010d\u0148ovan\u00e9 prostredn\u00edctvom VoIP.<\/li>\n\n\n\n<li>Niektor\u00ed poskytovatelia VoIP zah\u0155\u0148aj\u00fa do svojich cien skryt\u00e9 poplatky alebo s\u00fa u\u017eito\u010dn\u00e9 funkcie s\u00fa\u010das\u0165ou len ich drah\u0161\u00edch pl\u00e1nov.\nAk si v\u0161ak vyberiete spr\u00e1vneho poskytovate\u013ea, m\u00f4\u017eete sa tomu vyhn\u00fa\u0165. <\/li>\n\n\n\n<li>VoIP ako internetov\u00e9 rie\u0161enie m\u00f4\u017ee by\u0165 zranite\u013en\u00e9 vo\u010di kybernetick\u00fdm \u00fatokom.\nNajlep\u0161ie rie\u0161enia s\u00fa v\u0161ak chr\u00e1nen\u00e9 pr\u00edsnymi bezpe\u010dnostn\u00fdmi opatreniami. <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">PBX vs. VoIP: Pochopte oboje a vyberte si to najlep\u0161ie pre v\u00e1s<\/h2>\n\n\n\n<p>PBX aj VoIP maj\u00fa svoje v\u00fdhody aj nev\u00fdhody.  <\/p>\n\n\n\n<p>PBX je zn\u00e1ma, bezpe\u010dn\u00e1 a m\u00f4\u017ee pon\u00faknu\u0165 vysok\u00fa kvalitu hovorov.\nPo\u010diato\u010dn\u00e9 nastavenie aj priebe\u017en\u00e1 \u00fadr\u017eba syst\u00e9mu s\u00fa v\u0161ak n\u00e1kladn\u00e9.\nNavy\u0161e sie\u0165, na ktorej s\u00fa tradi\u010dn\u00e9 syst\u00e9my PBX zalo\u017een\u00e9 &#8211; PSTN &#8211; sa na celom svete \u010doraz viac vyra\u010fuje.    <\/p>\n\n\n\n<p>Rie\u0161enia VoIP s\u00fa pritom ve\u013emi flexibiln\u00e9 a \u0161k\u00e1lovate\u013en\u00e9 a n\u00e1klady na ich in\u0161tal\u00e1ciu a prev\u00e1dzku s\u00fa ove\u013ea ni\u017e\u0161ie ako pri tradi\u010dn\u00fdch link\u00e1ch.\nV\u00fdkonnos\u0165 VoIP v\u0161ak ve\u013emi z\u00e1vis\u00ed od mo\u017enost\u00ed internetov\u00e9ho pripojenia, v\u00e4\u010d\u0161ina modern\u00fdch podnikov v\u0161ak m\u00e1 siln\u00e9 pripojenie. <\/p>\n\n\n\n<p>M\u00e1te u\u017e tradi\u010dn\u00fa pobo\u010dkov\u00fa \u00fastred\u0148u?\nCloudtalk v\u00e1m pom\u00f4\u017ee prejs\u0165 zo zastaranej \u00fastredne na VoIP a poskytne v\u00e1m v\u0161etky v\u00fdhody<a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">.<\/a> <\/p>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#DFF0F6\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Kontaktujte n\u00e1s.<\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"394\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/alternative-pages-illustration4.svg\" alt=\"\" class=\"wp-image-201222\"\/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">Vysk\u00fa\u0161a\u0165 zdarma<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>24 % podnikov st\u00e1le vyu\u017e\u00edva tradi\u010dn\u00e9 telef\u00f3nne slu\u017eby, zatia\u013e \u010do 36 % kupuj\u00facich softv\u00e9ru uprednost\u0148uje rie\u0161enia Voice over Internet Protocol&#8230;<\/p>\n","protected":false},"author":31,"featured_media":213221,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[672],"tags":[],"class_list":["post-232318","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-voip-sk"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/232318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=232318"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/232318\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media\/213221"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=232318"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/categories?post=232318"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/tags?post=232318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}