{"id":232311,"date":"2024-08-02T11:42:47","date_gmt":"2024-08-02T09:42:47","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/roztrasenie-voip-co-to-je-a-ako-to-napravit\/"},"modified":"2024-08-02T11:44:35","modified_gmt":"2024-08-02T09:44:35","slug":"roztrasenie-voip-co-to-je-a-ako-to-napravit","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/roztrasenie-voip-co-to-je-a-ako-to-napravit\/","title":{"rendered":"Roztrasenie VoIP: \u010co to je a ako to napravi\u0165?"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-left has-black-color has-text-color\" id=\"6-best-sales-call-script-templates-2021\">\u010co je trhan\u00edm VoIP a ako ho odstr\u00e1ni\u0165?<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\" style=\"border-radius:3px\">KONTAKTUJTE PREDAJ<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-ghost\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\" style=\"border-radius:3px\">VYSK\u00da\u0160A\u0164 ZDARMA<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-8-1024x576.png\" alt=\"\" class=\"wp-image-213311\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-8-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-8-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-8-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-8-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-8-2048x1152.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-8-1920x1080.png 1920w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-8-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-8-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-8-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-8-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/blog-illustration-8-88x50.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\"><a href=\"https:\/\/zapier.com\/blog\/remote-work-report-by-zapier\/\" target=\"_blank\" rel=\"noopener\">66 %<\/a> zamestnancov si mysl\u00ed, \u017ee pr\u00e1ca z kancel\u00e1rie bude do roku 2030 \u00faplne zru\u0161en\u00e1.\nTo znamen\u00e1, \u017ee z\u00e1vislos\u0165 od digit\u00e1lnych komunika\u010dn\u00fdch technol\u00f3gi\u00ed je naliehavej\u0161ia ako kedyko\u013evek predt\u00fdm. <\/p>\n\n\n\n<p>Technol\u00f3gia VoIP je l\u00eddrom v modernej komunik\u00e1cii.\nNapriek svojim v\u00fdhod\u00e1m v\u0161ak VoIP nar\u00e1\u017ea na v\u00fdznamn\u00fa prek\u00e1\u017eku, pokia\u013e ide o kvalitu hovoru: chvenie. <\/p>\n\n\n\n<p>V tomto \u010dl\u00e1nku sa venujeme tomu, \u010do je to chvenie, \u010do ho sp\u00f4sobuje a ako ho m\u00f4\u017eete odstr\u00e1ni\u0165.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 poznatky:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Trhan\u00edm VoIP sa rozumie nepravideln\u00fd pr\u00edchod d\u00e1tov\u00fdch paketov po\u010das hovoru, ktor\u00fd sp\u00f4sobuje poruchy v komunik\u00e1cii, napr\u00edklad oneskorenie, ozvenu a skreslenie zvuku\/videa.<\/li>\n\n\n\n<li>Roztrasenie VoIP je sp\u00f4soben\u00e9 probl\u00e9mami, ako je pre\u0165a\u017eenie siete, pomal\u00fd internet a nespr\u00e1vne nakonfigurovan\u00e9 nastavenia, ktor\u00e9 ovplyv\u0148uj\u00fa kvalitu hovoru.<\/li>\n\n\n\n<li>Rie\u0161enia na zmiernenie vplyvu chvenia na hovory VoIP zah\u0155\u0148aj\u00fa zv\u00fd\u0161enie r\u00fdchlosti internetu, konfigur\u00e1ciu smerova\u010dov na optim\u00e1lny v\u00fdkon a pou\u017eitie n\u00e1strojov na vyrovn\u00e1vanie chvenia.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u010co je VoIP Jitter?<\/strong><strong> <\/strong><\/h2>\n\n\n\n<p>Predstavte si, \u017ee priate\u013eovi posielate s\u00e9riu listov, z ktor\u00fdch ka\u017ed\u00fd obsahuje \u010das\u0165 va\u0161ej konverz\u00e1cie.<\/p>\n\n\n\n<p>V ide\u00e1lnom pr\u00edpade by tieto listy mali prich\u00e1dza\u0165 do domu v\u00e1\u0161ho priate\u013ea v pravideln\u00fdch intervaloch, aby bolo posolstvo spr\u00e1vne pochopen\u00e9.<\/p>\n\n\n\n<p>Ale \u010do ak niektor\u00e9 listy pr\u00eddu sk\u00f4r a in\u00e9 nesk\u00f4r?\nNo, spr\u00e1va by bola ve\u013emi m\u00e4t\u00faca. <\/p>\n\n\n\n<p>Roztrasenie VoIP funguje na rovnakom princ\u00edpe.  <\/p>\n\n\n\n<p>Vo VoIP sa hlas prev\u00e1dza na digit\u00e1lne d\u00e1ta, potom sa rozdel\u00ed na mal\u00e9 bal\u00edky (ako listy), ktor\u00e9 putuj\u00fa cez internet do cie\u013eovej stanice, kde sa znovu zlo\u017eia a reprodukuj\u00fa p\u00f4vodn\u00fd zvuk.<\/p>\n\n\n\n<p><strong>Ak pakety prich\u00e1dzaj\u00fa pr\u00edli\u0161 neskoro alebo v nespr\u00e1vnom porad\u00ed, m\u00f4\u017ee to sp\u00f4sobi\u0165 preru\u0161enie alebo skreslenie konverz\u00e1cie<\/strong>.\nV d\u00f4sledku toho v\u00e1s m\u00f4\u017ee prij\u00edma\u010d po\u010du\u0165 rozvl\u00e1\u010dne alebo preru\u0161ovane, akoby \u010dasti rozhovoru ch\u00fdbali alebo sa opakovali. <\/p>\n\n\n\n<p><strong>Je v\u00e1\u0161 poskytovate\u013e VoIP probl\u00e9m?\nUva\u017eujete o zmene?\nUrobte \u010fal\u0161\u00ed krok  <\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#000\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">Vyberte si poskytovate\u013ea VoIP, ktor\u00fd vyhovuje va\u0161im potreb\u00e1m.<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"635\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/eBook-Voip-Package.svg\" alt=\"\" class=\"wp-image-177164\" style=\"object-fit:cover\"\/><\/figure><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/how-to-choose-a-voip-package-ebook\/\">\u010c\u00edtajte zadarmo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u010co sp\u00f4sobuje chvenie pri hovoroch VoIP?<\/strong><\/h2>\n\n\n\n<p><strong>Ak sa u v\u00e1s prejavuje chvenie VoIP, toto s\u00fa pravdepodobn\u00e9 pr\u00ed\u010diny:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pre\u0165a\u017eenie siete: <\/strong>Ak uzly siete zahlt\u00ed nadmern\u00e9 mno\u017estvo \u00fadajov, vznik\u00e1 pre\u0165a\u017eenie, ktor\u00e9 br\u00e1ni toku inform\u00e1ci\u00ed.\nTo sp\u00f4sobuje oneskorenie a kol\u00edsanie d\u00e1tov\u00fdch paketov.\nAk va\u0161e internetov\u00e9 pripojenie nie je stabiln\u00e9, zv\u00e1\u017ete jeho moderniz\u00e1ciu, aby ste z\u00edskali v\u00e4\u010d\u0161iu \u0161\u00edrku p\u00e1sma a stabilnej\u0161ie pripojenie.  <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>R\u00fdchlos\u0165 internetu: <\/strong>Pomal\u00e9 internetov\u00e9 pripojenie m\u00f4\u017ee sp\u00f4sobi\u0165 podobn\u00e9 probl\u00e9my, preto\u017ee sie\u0165 m\u00f4\u017ee ma\u0165 probl\u00e9my s efekt\u00edvnym riaden\u00edm komunik\u00e1cie v re\u00e1lnom \u010dase.\nNa pos\u00fadenie kvality pripojenia m\u00f4\u017eete pou\u017ei\u0165 <a href=\"http:\/\/cloudtalk.speedtestcustom.com\/\" target=\"_blank\" rel=\"noopener\">n\u00e1stroje na testovanie r\u00fdchlosti<\/a>. <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Nedostato\u010dn\u00e1 \u0161\u00edrka p\u00e1sma <\/strong>: Nedostato\u010dn\u00e1 prenosov\u00e1 kapacita m\u00f4\u017ee naru\u0161i\u0165 tok d\u00e1tov\u00fdch paketov.\nPam\u00e4tajte si, \u017ee hoci hovoru VoIP m\u00f4\u017ee sta\u010di\u0165 pribli\u017ene 100 kb\/s \u0161\u00edrky p\u00e1sma, je rozumn\u00e9 odhadn\u00fa\u0165 svoje potreby \u0161\u00edrky p\u00e1sma na z\u00e1klade predpokladan\u00e9ho po\u010dtu simult\u00e1nnych hovorov.\nPotom pridajte 5 a\u017e 10-n\u00e1sobn\u00fa vyrovn\u00e1vaciu pam\u00e4\u0165 (vyrovn\u00e1vacia pam\u00e4\u0165 je dodato\u010dn\u00e1 kapacita, ktor\u00e1 m\u00e1 pre istotu zabr\u00e1ni\u0165 preru\u0161eniam).  <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Nespr\u00e1vne nakonfigurovan\u00e1 sie\u0165: <\/strong>Pri zanedban\u00ed konfigur\u00e1cie nastaven\u00ed <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-qos-in-business-telephony\/\">kvality slu\u017eby (QoS)<\/a> na uprednostnenie prev\u00e1dzky VoIP m\u00f4\u017ee d\u00f4js\u0165 k trhaniu, preto\u017ee sie\u0165 uprednost\u0148uje in\u00e9 typy \u00fadajov.\nPreto je ve\u013emi d\u00f4le\u017eit\u00e9 spr\u00e1vne zvoli\u0165 tieto <a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/4384112-setting-quality-of-service-qos\" target=\"_blank\" rel=\"noopener\">nastavenia QoS<\/a> pod\u013ea pokynov poskytovate\u013ea. <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Chybn\u00fd hardv\u00e9r: <\/strong>Chybn\u00fd hardv\u00e9r, napr\u00edklad po\u0161koden\u00fd ethernetov\u00fd k\u00e1bel, m\u00f4\u017ee priamo negat\u00edvne ovplyvni\u0165 kvalitu hovoru.\nAk chcete zv\u00fd\u0161i\u0165 stabilitu siete, zv\u00e1\u017ete v\u00fdmenu star\u00e9ho alebo chybn\u00e9ho hardv\u00e9ru.   <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Ako ovplyv\u0148uje chvenie kvalitu hovoru VoIP?<\/strong><\/h2>\n\n\n\n<p>Kvalita hovorov VoIP je nevyhnutn\u00e1 na to, aby boli va\u0161i z\u00e1kazn\u00edci spokojn\u00ed.\nV skuto\u010dnosti sa <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/you-may-never-hear-from-42-of-your-customers-again-due-to-poor-call-quality\/\">42 %<\/a> va\u0161ich z\u00e1kazn\u00edkov u\u017e nikdy nemus\u00ed ozva\u0165 kv\u00f4li zlej kvalite hovoru. <\/p>\n\n\n\n<p>Ale ako zist\u00edte, \u010di je pr\u00edli\u0161 vysok\u00e1?<\/p>\n\n\n\n<p>Priemern\u00e1 \u00farove\u0148 jitteru sa zvy\u010dajne meria v milisekund\u00e1ch (ms) a vplyv na <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/voip\/-call-quality-7-best-ways-for-improving-performance\/\">kvalitu hovoru VoIP<\/a> je obzvl\u00e1\u0161\u0165 vidite\u013en\u00fd, ke\u010f jeho \u00farove\u0148 presiahne 30-50 milisek\u00fand.<\/p>\n\n\n\n<p><strong>Rozkol\u00edsanos\u0165 m\u00f4\u017ee sp\u00f4sobi\u0165 cel\u00fd rad probl\u00e9mov, ktor\u00e9 negat\u00edvne ovplyv\u0148uj\u00fa komunik\u00e1ciu, vr\u00e1tane:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Oneskorenie volania:<\/strong> Roztrasenie m\u00f4\u017ee sp\u00f4sobi\u0165, \u017ee pakety pr\u00eddu nesk\u00f4r, \u010do sp\u00f4sob\u00ed oneskorenie prenosu hlasu.\nPreto sa niekedy m\u00f4\u017ee sta\u0165, \u017ee \u010dasti konverz\u00e1cie n\u00e1hle zmizn\u00fa. <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ozvena alebo trhav\u00fd hlas:<\/strong> \u010eal\u0161\u00edm d\u00f4sledkom oneskoren\u00fdch hlasov\u00fdch paketov je ozvena alebo trhanie hlasu po\u010das hovorov.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Skreslenie zvuku a obrazu: <\/strong>V pr\u00edpade komunik\u00e1cie v re\u00e1lnom \u010dase, napr\u00edklad videokonferenci\u00ed, m\u00f4\u017ee by\u0165 skreslenie zvuku a obrazu obzvl\u00e1\u0161\u0165 problematick\u00e9.\nV d\u00f4sledku toho m\u00f4\u017ee pri videohovoroch chvenie sp\u00f4sobi\u0165, \u017ee obraz bude vyzera\u0165 zvl\u00e1\u0161tne, napr\u00edklad pixelovan\u00fd alebo zamrznut\u00fd. <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel is-style-no-image\" style=\"background-color:#050e4c\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color has-link-color wp-elements-6462d8cbf126abf1026bb6e0daf6df3d\">Potrebujete priemern\u00fd jitter v sieti ni\u017e\u0161\u00ed ako 17,8 ms?<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link has-white-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/call-quality-at-cloudtalk\/\">Dozvedie\u0165 sa viac<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Ako m\u00f4\u017eete mera\u0165 jitter?<\/strong><\/h2>\n\n\n\n<p><strong>Existuj\u00fa r\u00f4zne sp\u00f4soby merania chvenia:<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#1 Spustite online testy r\u00fdchlosti<\/strong><\/h3>\n\n\n\n<p>Pred uzavret\u00edm novej zmluvy o vysokor\u00fdchlostnom internete je nevyhnutn\u00e9 zisti\u0165, ak\u00e1 je va\u0161a s\u00fa\u010dasn\u00e1 r\u00fdchlos\u0165 internetu a ak\u00e1 je z\u00e1va\u017enos\u0165 v\u00e1\u0161ho probl\u00e9mu s trhan\u00edm.  <\/p>\n\n\n\n<p>Jednou z \u00fa\u010dinn\u00fdch met\u00f3d na pos\u00fadenie oboch je pou\u017eitie online n\u00e1strojov na testovanie r\u00fdchlosti, ako je napr\u00edklad <a href=\"http:\/\/cloudtalk.speedtestcustom.com\/\" target=\"_blank\" rel=\"noopener\">n\u00e1stroj CloudTalk<\/a>.\nTento r\u00fdchly test poskytuje cenn\u00e9 inform\u00e1cie v priebehu nieko\u013ek\u00fdch sek\u00fand vr\u00e1tane r\u00fdchlosti s\u0165ahovania a odosielania, ako aj \u00farovne pingu a jitteru meranej v milisekund\u00e1ch. <\/p>\n\n\n\n<p><strong>R\u00fdchlos\u0165 s\u0165ahovania a odosielania \u00fadajov ozna\u010duje mo\u017enosti v\u00e1\u0161ho internetov\u00e9ho pripojenia, pri\u010dom vy\u0161\u0161ie \u010d\u00edsla znamenaj\u00fa r\u00fdchlej\u0161\u00ed prenos \u00fadajov<\/strong>.  <\/p>\n\n\n\n<p><strong>Ping alebo latencia meria oneskorenie medzi prenosom a pr\u00edjmom d\u00e1t<\/strong>, \u010do je d\u00f4le\u017eit\u00e9 pre \u00falohy, ako s\u00fa hovory VoIP.\nZv\u00fd\u0161en\u00fd ping (nad 150 ms) a jitter (nad 30 ms) nazna\u010duj\u00fa probl\u00e9my s pripojen\u00edm, ktor\u00e9 by mohli naru\u0161i\u0165 komunik\u00e1ciu VoIP. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#2 Pou\u017e\u00edvanie pokro\u010dil\u00fdch n\u00e1strojov na monitorovanie siete<\/strong><\/h3>\n\n\n\n<p>Vyu\u017e\u00edvanie pokro\u010dil\u00fdch n\u00e1strojov na monitorovanie siete na meranie jitteru:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Vyberte si n\u00e1stroj ako SolarWinds VNQM alebo Smokeping prisp\u00f4soben\u00fd na pokro\u010dil\u00e9 monitorovanie siete.<\/li>\n\n\n\n<li>Pod\u013ea pokynov nakonfigurujte n\u00e1stroj a nastavte ho pre svoju sie\u0165.<\/li>\n\n\n\n<li>Monitorovanie v\u00fdkonnosti siete so zameran\u00edm na metriky chvenia s cie\u013eom identifikova\u0165 a analyzova\u0165 probl\u00e9my.<\/li>\n\n\n\n<li>Upravte konfigur\u00e1ciu siete na z\u00e1klade anal\u00fdzy, priebe\u017ene monitorujte jej \u00fa\u010dinnos\u0165 a sledujte potenci\u00e1lne nov\u00e9 probl\u00e9my.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#3 Vykonanie testu Ping Jitter na termin\u00e1li<\/strong><\/h3>\n\n\n\n<p><strong>Ak chcete vykona\u0165 test ping jitter na termin\u00e1li, postupujte pod\u013ea nasleduj\u00facich krokov:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>V po\u010d\u00edta\u010di otvorte aplik\u00e1ciu Termin\u00e1l.<\/li>\n\n\n\n<li>Zadajte pr\u00edkaz &#8222;ping&#8220;, za ktor\u00fdm nasleduje IP adresa alebo n\u00e1zov dom\u00e9ny cie\u013ea.<\/li>\n\n\n\n<li>Na sledovanie oneskorenia siete sledujte \u010dasy okru\u017enej cesty zobrazen\u00e9 v termin\u00e1li.<\/li>\n\n\n\n<li>Vypo\u010d\u00edtajte jitter zisten\u00edm priemern\u00e9ho rozdielu medzi po sebe nasleduj\u00facimi \u010dasmi kruhov\u00fdch prenosov.<\/li>\n\n\n\n<li>Na dosiahnutie presnosti zopakujte test viackr\u00e1t a vypo\u010d\u00edtajte priemern\u00e9 chvenie v r\u00e1mci testov.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Ako opravi\u0165 jitter?<\/strong><\/h2>\n\n\n\n<p>Ak test r\u00fdchlosti uk\u00e1zal, \u017ee m\u00e1te nezvy\u010dajne vysok\u00fa \u00farove\u0148 chvenia a pomerne dlh\u00e9 oneskorenia, je \u010das s t\u00fdm nie\u010do urobi\u0165.  <\/p>\n\n\n\n<p><strong>Tu je nieko\u013eko krokov, ktor\u00e9 m\u00f4\u017eete podnikn\u00fa\u0165, aby ste <\/strong><a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/8-most-common-voip-problems-and-how-to-fix-them\/\"><strong>rie\u0161enie probl\u00e9mov<\/strong><\/a><strong> a zn\u00ed\u017ei\u0165 jitter na prijate\u013en\u00fa \u00farove\u0148:<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#1 Vylep\u0161ite r\u00fdchlos\u0165 svojho internetov\u00e9ho pripojenia<\/strong><\/h3>\n\n\n\n<p>M\u00f4\u017eete si v\u0161imn\u00fa\u0165, \u017ee \u00farove\u0148 pingu a jitteru, ako aj r\u00fdchlos\u0165 s\u0165ahovania a odosielania nie s\u00fa primeran\u00e9.  <\/p>\n\n\n\n<p>V takom pr\u00edpade je najjednoduch\u0161\u00edm sp\u00f4sobom, ako zlep\u0161i\u0165 kvalitu hovoru, <strong>aktualiz\u00e1cia v\u00e1\u0161ho pau\u0161\u00e1lu alebo zmena poskytovate\u013ea<\/strong>.\nAk sa va\u0161i zamestnanci pravidelne s\u0165a\u017euj\u00fa na pomal\u00e9 internetov\u00e9 pripojenie, mo\u017eno je ten spr\u00e1vny okamih na zmenu v\u00e1\u0161ho internetov\u00e9ho pl\u00e1nu. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#2 Skontrolujte svoj smerova\u010d<\/strong><\/h3>\n\n\n\n<p>Ani to najr\u00fdchlej\u0161ie internetov\u00e9 pripojenie v\u00e1m ve\u013emi nepom\u00f4\u017ee, ak je pou\u017e\u00edvan\u00fd router zastaran\u00fd alebo zle nakonfigurovan\u00fd.  <\/p>\n\n\n\n<p><strong>Skontrolujte, \u010di v\u00e1\u0161 s\u00fa\u010dasn\u00fd router <\/strong>zvl\u00e1dne zv\u00fd\u0161en\u00fa \u0161\u00edrku p\u00e1sma a \u010di m\u00e1 nain\u0161talovan\u00e9 najnov\u0161ie ovl\u00e1da\u010de.  <\/p>\n\n\n\n<p>M\u00f4\u017eete si zaobstara\u0165 modern\u00fd router, ktor\u00fd m\u00e1 funkciu &#8222;Quality of Service&#8220;.\nAko sme u\u017e spomenuli, umo\u017e\u0148uje uprednostni\u0165 ur\u010dit\u00e9 typy internetov\u00fdch paketov pred in\u00fdmi, napr\u00edklad hlasov\u00e9 hovory. <\/p>\n\n\n\n<p>Okrem toho znalos\u0165 <a href=\"https:\/\/10web.io\/blog\/how-to-fix-err-connection-reset-error\/\" target=\"_blank\" rel=\"noopener\">sp\u00f4sobu opravy err_connection_reset<\/a><strong> <\/strong>m\u00f4\u017ee pom\u00f4c\u0165 rie\u0161i\u0165 probl\u00e9my s pripojen\u00edm, ktor\u00e9 m\u00f4\u017eu vznikn\u00fa\u0165 v d\u00f4sledku probl\u00e9mov so smerova\u010dom.<\/p>\n\n\n\n<p>T\u00fdm sa zabezpe\u010d\u00ed, \u017ee hlasov\u00e9 pakety bud\u00fa doru\u010den\u00e9 v poriadku, aj ke\u010f je sie\u0165 preplnen\u00e1.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#3 Pou\u017e\u00edvanie vyrovn\u00e1vacej pam\u00e4te Jitter<\/strong><\/h3>\n\n\n\n<p>Ako do\u010dasn\u00e9 opatrenie m\u00f4\u017eete pou\u017ei\u0165 n\u00e1stroj vyrovn\u00e1vacej pam\u00e4te.\nVyrovn\u00e1vacie pam\u00e4te ukladaj\u00fa prich\u00e1dzaj\u00face pakety v \u010dase ich pr\u00edchodu, triedia ich a d\u00e1vaj\u00fa do spr\u00e1vneho poradia pred ich odoslan\u00edm pou\u017e\u00edvate\u013eovi.   <\/p>\n\n\n\n<p>To s\u00edce neodstr\u00e1ni skuto\u010dn\u00fa pr\u00ed\u010dinu probl\u00e9mu s trhan\u00edm, ale m\u00f4\u017ee to pom\u00f4c\u0165 pri probl\u00e9moch s pripojen\u00edm, napr\u00edklad pri h\u013eadan\u00ed nov\u00e9ho poskytovate\u013ea internetu.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>#4 Kontaktujte svojho poskytovate\u013ea VoIP<\/strong><\/h3>\n\n\n\n<p>Ak probl\u00e9m pretrv\u00e1va aj napriek tomu, \u017ee testy r\u00fdchlosti ukazuj\u00fa, \u017ee \u00farovne chvenia a oneskorenia s\u00fa v norme, probl\u00e9m m\u00f4\u017ee by\u0165 na strane poskytovate\u013ea VoIP.  <\/p>\n\n\n\n<p>Skontrolujte recenzie pou\u017e\u00edvate\u013eov poskytovate\u013ea, aby ste zistili, \u010di sa in\u00ed pou\u017e\u00edvatelia nes\u0165a\u017eovali na r\u00fdchlos\u0165 alebo kvalitu slu\u017eby.  <\/p>\n\n\n\n<p>Potom by st\u00e1lo za to presk\u00fama\u0165 priemern\u00e9 metriky pripojenia <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/voip\/-alternatives\/\">in\u00fdch poskytovate\u013eov<\/a> &#8211; renomovan\u00e9 platformy by mali ma\u0165 tieto inform\u00e1cie uveden\u00e9 na svojich webov\u00fdch str\u00e1nkach.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Z\u00e1ver<\/strong><\/h2>\n\n\n\n<p>Celkovo mo\u017eno poveda\u0165, \u017ee chvenie VoIP predstavuje v\u00fdznamn\u00fd probl\u00e9m pre kvalitu hovoru, ktor\u00fd vypl\u00fdva z r\u00f4znych faktorov, ako s\u00fa pre\u0165a\u017eenie siete, r\u00fdchlos\u0165 internetu, nedostato\u010dn\u00e1 \u0161\u00edrka p\u00e1sma, nespr\u00e1vne nakonfigurovan\u00e9 siete a chybn\u00fd hardv\u00e9r.  <\/p>\n\n\n\n<p>Pochopenie t\u00fdchto pr\u00ed\u010din je k\u013e\u00fa\u010dov\u00e9 pre ich rie\u0161enie a nau\u010denie sa, ako ich odstr\u00e1ni\u0165.<\/p>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel is-style-no-image\" style=\"background-color:#050e4c\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color has-link-color wp-elements-e3f94440ef5181e76fffe2684503af2c\"><strong>U\u017e\u00edvajte si neobmedzen\u00fa obchodn\u00fa komunik\u00e1ciu s VoIP<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link has-white-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/co-je-voipdefinicia-funkcie-a-vyhody\/\">Dozvedie\u0165 sa viac<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group blog-related-posts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h6 class=\"wp-block-heading\">Odpor\u00fa\u010dan\u00e9 \u010dl\u00e1nky<\/h6>\n\n\n\n<div class=\"wp-block-group side-text\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Odpor\u00fa\u010dan\u00e9 str\u00e1nky<\/p>\n<\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/sprievodca-riesenim-problemov-s-voip-oprava-9-beznych-problemov-s-voip\/\" data-type=\"link\" data-id=\"https:\/\/test-staging.cloudtalk.io\/blog\/voip\/-troubleshooting-guide-fix-9-common-issues\/\">Sprievodca rie\u0161en\u00edm probl\u00e9mov s VoIP<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/8-problemov-zabezpecenia-voip-ktore-mozu-ohrozit-vase-podnikanie\/\" data-type=\"link\" data-id=\"https:\/\/test-staging.cloudtalk.io\/blog\/5-common-voip-security-risks-that-might-threaten-your-business\/\">Probl\u00e9my zabezpe\u010denia VoIP<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/ako-nastavit-voipuplny-sprievodca-implementaciou-voip\/\" data-type=\"link\" data-id=\"https:\/\/test-staging.cloudtalk.io\/blog\/voip\/-implementation\/\"><\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/ako-nastavit-voipuplny-sprievodca-implementaciou-voip\/\">Implemet\u00e1cia VoIP<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/co-je-hostovany-voip24-sprievodca-vyhodami-a-funkciami\/\" data-type=\"link\" data-id=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-hosted-voip\/\">\u010co je hostovan\u00fd VoIP<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/je-pevna-sluzba-voip-vhodna-pre-vasu-firmu\/\">\u010eal\u0161ie inform\u00e1cie o pevnej sieti VoIP<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover ct-block-article-faq ct-virtual-numbers-page-rankmath-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-148766\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/10\/blog-article-faq-cover-question-marks.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center ct-block-article-faq-header\"><strong>\u010casto kladen\u00e9 ot\u00e1zky o<\/strong>chven\u00ed VoIP<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Jitter vs. latencia: V \u010dom je rozdiel?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p><strong>Oneskorenie je oneskorenie v \u010dase prenosu \u00fadajov<\/strong>, ktor\u00e9 je ovplyvnen\u00e9 faktormi, ako je pre\u0165a\u017eenie siete a vzdialenos\u0165.<br \/>\nJe k\u013e\u00fa\u010dov\u00e1 pre aplik\u00e1cie v re\u00e1lnom \u010dase, ako s\u00fa videokonferencie a online hry, a ovplyv\u0148uje ich r\u00fdchlos\u0165 a kvalitu.<br \/>Na druhej strane, <strong>jitter<\/strong> <strong>je nekonzistentnos\u0165 latencie v \u010dase<\/strong>.<br \/>\nJe sp\u00f4soben\u00e1 probl\u00e9mami, ako je pre\u0165a\u017eenie siete a strata paketov, \u010do nar\u00fa\u0161a plynul\u00e9 doru\u010dovanie d\u00e1t.<br \/>\nZatia\u013e \u010do latencia meria napr\u00edklad celkov\u00e9 oneskorenie, jitter meria odch\u00fdlky v tomto oneskoren\u00ed.<br \/>V podstate latencia hovor\u00ed o tom, ako dlho trv\u00e1 cesta d\u00e1t, zatia\u013e \u010do jitter hovor\u00ed o tom, ako ve\u013emi sa tento \u010das cesty men\u00ed.   <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1715796003638\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>\u010co zvy\u0161uje oneskorenie?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Oneskorenie VoIP sa m\u00f4\u017ee zv\u00fd\u0161i\u0165 v d\u00f4sledku r\u00f4znych faktorov:<\/p>\n<p>&#8211; <strong>Pre\u0165a\u017eenie siete<\/strong>: <br \/> &#8211; <strong>Obmedzenia \u0161\u00edrky p\u00e1sma:<\/strong> Nedostato\u010dn\u00e1 \u0161\u00edrka p\u00e1sma vedie k pre\u0165a\u017eeniu a oneskoreniu prenosu d\u00e1t, \u010do zvy\u0161uje latenciu.<br \/>&#8211; <strong>Neefekt\u00edvnos\u0165 smerovania<\/strong>: Nepotrebn\u00e9 trasy d\u00e1tov\u00fdch paketov zvy\u0161uj\u00fa oneskorenie.<br \/>&#8211; <strong>Star\u00fd alebo nevhodn\u00fd hardv\u00e9r<\/strong>: Zastaran\u00fd alebo slab\u00fd hardv\u00e9r sp\u00f4sobuje oneskorenia pri spracovan\u00ed a prenose \u00fadajov, \u010do zvy\u0161uje oneskorenie.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1715796049542\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Ako vypo\u010d\u00edtate jitter?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Jitter sa vypo\u010d\u00edta meran\u00edm odch\u00fdlok v \u010dase pr\u00edchodu d\u00e1tov\u00fdch paketov.<br \/>\nZvy\u010dajne sa po\u010d\u00edta ako priemer absol\u00fatnych rozdielov medzi o\u010dak\u00e1van\u00fdm \u010dasom pr\u00edchodu ka\u017ed\u00e9ho paketu a jeho skuto\u010dn\u00fdm \u010dasom pr\u00edchodu.<br \/>\nV\u00fdsledok sa zvy\u010dajne vyjadruje v milisekund\u00e1ch (ms).  <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>66 % zamestnancov si mysl\u00ed, \u017ee pr\u00e1ca z kancel\u00e1rie bude do roku 2030 \u00faplne zru\u0161en\u00e1. To znamen\u00e1, \u017ee z\u00e1vislos\u0165 od&#8230;<\/p>\n","protected":false},"author":31,"featured_media":213320,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[672],"tags":[],"class_list":["post-232311","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-voip-sk"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/232311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=232311"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/232311\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media\/213320"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=232311"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/categories?post=232311"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/tags?post=232311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}