{"id":232099,"date":"2024-08-01T13:54:51","date_gmt":"2024-08-01T11:54:51","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/co-je-linka-pots-ako-funguje-a-ako-sa-da-porovnat-s-voip\/"},"modified":"2024-08-13T11:20:27","modified_gmt":"2024-08-13T09:20:27","slug":"co-je-linka-pots-ako-funguje-a-ako-sa-da-porovnat-s-voip","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/co-je-linka-pots-ako-funguje-a-ako-sa-da-porovnat-s-voip\/","title":{"rendered":"\u010co je linka POTS, ako funguje a ako sa d\u00e1 porovna\u0165 s VoIP"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-left has-black-color has-text-color\">\u010co je linka POTS, ako funguje a ako sa d\u00e1 porovna\u0165 s VoIP<\/h1>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-5-1024x576.png\" alt=\"\" class=\"wp-image-206018\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-5-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-5-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-5-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-5-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-5-2048x1152.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-5-1920x1080.png 1920w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-5-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-5-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-5-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-5-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-5-88x50.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-black-color has-text-color has-medium-font-size\">Vo svete sa na telefonick\u00fa komunik\u00e1ciu prest\u00e1vaj\u00fa pou\u017e\u00edva\u0165 linky POTS (Plain Old Telephone Service).  <\/p>\n\n\n\n<p>Pod\u013ea Lisy Pierceovej, viceprezidentky spolo\u010dnosti Gartner, ktor\u00e1 sa zaober\u00e1 prieskumom trhu, zostane v USA do roku 2030 len pribli\u017ene 5 % pevn\u00fdch liniek.\nBritsk\u00e1 vl\u00e1da medzit\u00fdm pl\u00e1nuje do konca roka 2025 prejs\u0165 z anal\u00f3gov\u00fdch na digit\u00e1lne telef\u00f3nne slu\u017eby.   <\/p>\n\n\n\n<p>To nazna\u010duje, \u017ee POTS je na svete, ale \u010do to znamen\u00e1 pre v\u00e1s?\nJe va\u0161a firma st\u00e1le z\u00e1visl\u00e1 na POTS link\u00e1ch a je \u010das to zmeni\u0165?  Po\u010fme sa do toho ponori\u0165.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 poznatky:  <\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Linka be\u017enej telef\u00f3nnej slu\u017eby je tradi\u010dn\u00e1 pevn\u00e1 linka zalo\u017een\u00e1 na anal\u00f3govej infra\u0161trukt\u00fare, ako s\u00fa meden\u00e9 k\u00e1ble a telef\u00f3nne st\u013apy.  <\/li>\n\n\n\n<li>Krajiny na celom svete sa zbavuj\u00fa liniek POTS, \u010do znamen\u00e1, \u017ee podniky musia h\u013eada\u0165 alternat\u00edvy pre svoju telef\u00f3nnu komunik\u00e1ciu.<\/li>\n\n\n\n<li>Voice over Internet Protocol (VoIP) je technol\u00f3gia, ktor\u00e1 stoj\u00ed za internetov\u00fdm volan\u00edm a ktor\u00e1 \u010doraz viac nahr\u00e1dza telef\u00f3nne linky POTS.<\/li>\n\n\n\n<li>Telef\u00f3nia zalo\u017een\u00e1 na VoIP m\u00e1 oproti POTS mnoho v\u00fdhod vr\u00e1tane jednoduch\u0161ieho nastavenia a pou\u017e\u00edvania, lep\u0161ej mobility a jednoduch\u0161ej integr\u00e1cie s in\u00fdmi podnikov\u00fdmi n\u00e1strojmi.  <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u010co je linka POTS?<\/h2>\n\n\n\n<p>POTS, skratka pre Plain Old Telephone Service (niekedy naz\u00fdvan\u00e1 aj Public Switched Telephone Network alebo PSTN), je tradi\u010dn\u00fd anal\u00f3gov\u00fd syst\u00e9m prenosu hlasu.<\/p>\n\n\n\n<p>Vedenia POTS s\u00fa fyzick\u00e9 meden\u00e9 k\u00e1ble (kr\u00faten\u00e1 dvojlinka), ktor\u00e9 sp\u00e1jaj\u00fa koncov\u00e9 body ako s\u00fa\u010das\u0165 siete.\nT\u00e1to telef\u00f3nna slu\u017eba je hlavnou formou telefonovania od 80. rokov 19. storo\u010dia a sl\u00fa\u017ei na premostenie komunik\u00e1cie pre jednotlivcov aj podniky. <\/p>\n\n\n\n<p>V\u017edy, ke\u010f vyto\u010d\u00edte telef\u00f3nne \u010d\u00edslo a hovor\u00edte prostredn\u00edctvom telef\u00f3nu s linkou POTS, v\u00e1\u0161 hlas sa transformuje na elektrick\u00fd sign\u00e1l a po meden\u00fdch vodi\u010doch sa pren\u00e1\u0161a k pr\u00edjemcovi hovoru.\nT\u00f3ny, ktor\u00e9 m\u00f4\u017eete po\u010du\u0165 po\u010das hovoru, s\u00fa sign\u00e1ly vysielan\u00e9 cez tieto dr\u00f4ty, preto\u017ee sp\u00e1jaj\u00fa v\u00e1\u0161 telef\u00f3n s miestnou \u00fastred\u0148ou.   <\/p>\n\n\n\n<p>V za\u010diatkoch bol syst\u00e9m zn\u00e1my ako po\u0161tov\u00e1 telef\u00f3nna slu\u017eba, preto\u017ee z\u00e1kazn\u00edci sa museli spolieha\u0165 na oper\u00e1torov po\u0161tov\u00fdch \u00faradov, ktor\u00ed vybavovali ich hovory.\nKe\u010f sa cel\u00fd proces zautomatizoval a presunul z po\u0161tov\u00fdch \u00faradov, n\u00e1zov sa zmenil na Plain Old Telephone Service, ale skratka zostala rovnak\u00e1. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ako funguje telef\u00f3nna slu\u017eba POTS?<\/h2>\n\n\n\n<p>To, \u010do s\u00fa POTS linky, sa od konca 19. storo\u010dia ve\u013emi nezmenilo.\nSp\u00f4sob ich fungovania sa v\u0161ak \u010dasom vyv\u00edjal.   <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ako fungovali tradi\u010dn\u00e9 telef\u00f3nne linky<\/h3>\n\n\n\n<p>P\u00f4vodne ste pri telefonovan\u00ed potrebovali pomoc oper\u00e1tora, ktor\u00fd hovor prijal a potom ho ru\u010dne presmeroval do cie\u013eovej stanice.\nRobil to tak, \u017ee zapojil meden\u00e9 vodi\u010de do spolo\u010dn\u00e9ho patch panelu.   <\/p>\n\n\n\n<p>\u010c\u00edm v\u00e4\u010d\u0161ia bola vzdialenos\u0165 medzi stranami, t\u00fdm viac pr\u00e1ce museli oper\u00e1tori vykona\u0165.\nTo n\u00e1sledne zv\u00fd\u0161ilo cenu hovoru. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ako POTS zmodernizoval telef\u00f3nne hovory<\/h3>\n\n\n\n<p>V\u00fdvoj POTS pomohol zn\u00ed\u017ei\u0165 n\u00e1klady na hovory umiestnen\u00edm &#8222;prep\u00edna\u010dov&#8220; na konkr\u00e9tne miesta v sieti.\nProstredn\u00edctvom nich mohol by\u0165 hovor automaticky presmerovan\u00fd na miestne, n\u00e1rodn\u00e9 alebo medzin\u00e1rodn\u00e9 miesta.\nV d\u00f4sledku toho u\u017e nebol potrebn\u00fd \u013eudsk\u00fd oper\u00e1tor.    <\/p>\n\n\n\n<p>Sie\u0165ov\u00fd prep\u00edna\u010d &#8222;po\u010d\u00fava&#8220; vyto\u010den\u00e9 t\u00f3ny a interpretuje telef\u00f3nne \u010d\u00edslo ako miesto, na ktor\u00e9 sa chcete dovola\u0165.\nPotom presmeruje v\u00e1\u0161 hovor cez jeden alebo viacero prep\u00edna\u010dov, a\u017e k\u00fdm sa nakoniec nedostane k osobe alebo spolo\u010dnosti, ktorej chcete zavola\u0165.   <\/p>\n\n\n\n<p>Najd\u00f4le\u017eitej\u0161ie je, \u017ee POTS mus\u00ed ma\u0165 po\u010das celej konverz\u00e1cie otvoren\u00e9 prep\u00edna\u010de, aby sa elektrick\u00e9 impulzy mohli \u0161\u00edri\u0165 z jedn\u00e9ho zariadenia do druh\u00e9ho.\n\u010c\u00edm je vzdialenos\u0165 medzi volaj\u00facimi v\u00e4\u010d\u0161ia, t\u00fdm viac sp\u00edna\u010dov mus\u00ed zosta\u0165 otvoren\u00fdch.\nTo m\u00e1 tendenciu vies\u0165 k vy\u0161\u0161\u00edm n\u00e1kladom na hovory.    <\/p>\n\n\n\n<p>Takto to st\u00e1le funguje v pr\u00edpade tradi\u010dn\u00fdch hovorov, ale \u010do v pr\u00edpade hovorov prich\u00e1dzaj\u00facich z podniku alebo smeruj\u00facich do podniku?\nV tomto pr\u00edpade sa hovor presmeruje do pobo\u010dkovej \u00fastredne (PBX), ktor\u00e1 funguje ako prep\u00edna\u010d v kancel\u00e1rii spolo\u010dnosti a sp\u00e1ja viacero telef\u00f3nov pracuj\u00facich na mieste.   <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Na \u010do sa pou\u017e\u00edvaj\u00fa linky POTS?<\/h2>\n\n\n\n<p>Ke\u010f\u017ee t\u00e1to technol\u00f3gia je tak\u00e1 star\u00e1 a jej povaha znamen\u00e1, \u017ee n\u00e1klady na volania &#8211; najm\u00e4 na dlh\u00e9 vzdialenosti &#8211; s\u00fa \u010dasto vysok\u00e9, na \u010do sa potom v dne\u0161nej dobe pou\u017e\u00edva linka POTS?<\/p>\n\n\n\n<p>Po prv\u00e9, niektor\u00e9 podniky st\u00e1le zast\u00e1vaj\u00fa zastaran\u00e9 n\u00e1zory, pokia\u013e ide o diskusiu POTS linka vs. VoIP, najm\u00e4 pokia\u013e ide o kvalitu a bezpe\u010dnos\u0165 hovoru.  <\/p>\n\n\n\n<p>V prv\u00fdch d\u0148och internetov\u00fdch hovorov mohli chvenie a oneskorenie sp\u00f4sobova\u0165 probl\u00e9my pri online hovoroch.\nModern\u00e9 rie\u0161enia na volanie, ako je CloudTalk, v\u0161ak teraz dok\u00e1\u017eu zaru\u010di\u0165 <a   href=\"https:\/\/test-staging.cloudtalk.io\/call-quality-at-cloudtalk\/\" data-type=\"link\" data-id=\"staging.cloudtalk.io\/call-quality-at-cloudtalk\/\">vysok\u00fa kvalitu hovoru<\/a>.   <\/p>\n\n\n\n<p>Aj podniky s\u00fa niekedy nerv\u00f3zne z mo\u017en\u00fdch hrozieb kybernetickej bezpe\u010dnosti, ak svoje hovory pren\u00e1\u0161aj\u00fa na internet.\nHoci je to pochopite\u013en\u00e9 a hrozby kybernetickej bezpe\u010dnosti s\u00fa v\u00e1\u017enou z\u00e1le\u017eitos\u0165ou, poskytovatelia VoIP sa dnes m\u00f4\u017eu pochv\u00e1li\u0165 <a   href=\"https:\/\/test-staging.cloudtalk.io\/sk\/security-2\/\" data-type=\"link\" data-id=\"staging.cloudtalk.io\/security\/\">pr\u00edsnymi bezpe\u010dnostn\u00fdmi opatreniami na<\/a> ochranu svojich pou\u017e\u00edvate\u013eov.   <\/p>\n\n\n\n<p>Okrem t\u00fdchto myln\u00fdch predst\u00e1v existuje len nieko\u013eko skuto\u010dn\u00fdch pr\u00edpadov pou\u017eitia linky POTS:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Faxovanie &#8211; <\/strong>Faxov\u00e1 komunik\u00e1cia je st\u00e1le d\u00f4le\u017eit\u00e1 pre<strong> <\/strong>niektor\u00e9 podniky, najm\u00e4 ak potrebuj\u00fa zdie\u013ea\u0165 fyzick\u00e9 dokumenty &#8211; mo\u017eno na \u00fa\u010dely podpisov.\nHoci existuj\u00fa online faxov\u00e9 slu\u017eby, t\u00e1to technol\u00f3gia je pomerne mlad\u00e1 a tradi\u010dn\u00e9 faxy st\u00e1le \u010dasto vyu\u017e\u00edvaj\u00fa linky POTS.   <\/li>\n\n\n\n<li><strong>Spracovanie platieb kartou &#8211; <\/strong>Mal\u00e9 podniky, ktor\u00e9 chc\u00fa prij\u00edma\u0165 platby kreditn\u00fdmi alebo debetn\u00fdmi kartami, m\u00f4\u017eu tie\u017e st\u00e1le potrebova\u0165 linku POTS.\nTermin\u00e1ly na platobn\u00e9 karty star\u0161ieho typu st\u00e1le <a href=\"https:\/\/smallbusiness.chron.com\/wires-needed-install-credit-card-machines-64872.html\" target=\"_blank\" rel=\"noopener\">vy\u017eaduj\u00fa vyhraden\u00fa pevn\u00fa linku<\/a>.   <\/li>\n\n\n\n<li><strong>N\u00fadzov\u00e1 komunik\u00e1cia vo v\u00fd\u0165ahu\/v\u00fd\u0165ahu &#8211; <\/strong>internetov\u00e9 pripojenie vo v\u00fd\u0165ahu alebo v\u00fd\u0165ahu je \u010dasto nespo\u013eahliv\u00e9.\nIch n\u00fadzov\u00e9 komunika\u010dn\u00e9 syst\u00e9my, ktor\u00e9 sa pou\u017e\u00edvaj\u00fa na hl\u00e1senie por\u00fach, s\u00fa v d\u00f4sledku toho \u010dasto e\u0161te st\u00e1le pevne pripojen\u00e9 pomocou linky POTS.   <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">POTS vs. VoIP: Ktor\u00fd z nich si vybra\u0165?<\/h2>\n\n\n\n<p>Teraz by v\u00e1m u\u017e malo by\u0165 jasn\u00e9, \u010do znamen\u00e1 telef\u00f3nna linka POTS a ako t\u00e1to technol\u00f3gia funguje.\nTo znamen\u00e1, \u017ee budete vedie\u0165 aj to, \u010di sa va\u0161a s\u00fa\u010dasn\u00e1 firemn\u00e1 komunik\u00e1cia st\u00e1le spolieha na tento syst\u00e9m.   <\/p>\n\n\n\n<p>Ak \u00e1no, mo\u017eno budete chcie\u0165 presk\u00fama\u0165 mo\u017enosti moderniz\u00e1cie, a pr\u00e1ve tu prich\u00e1dza na rad <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/co-je-voipdefinicia-funkcie-a-vyhody\/\" data-type=\"link\" data-id=\"staging.cloudtalk.io\/voip\/\">VoIP<\/a>.  <\/p>\n\n\n\n<p>Zatia\u013e \u010do POTS je anal\u00f3gov\u00fd sp\u00f4sob uskuto\u010d\u0148ovania hovorov, VoIP je jeho digit\u00e1lny ekvivalent.\nTechnol\u00f3gia VoIP sa nespolieha na s\u00fabor k\u00e1blov a mno\u017estvo hardv\u00e9ru, ale na prev\u00e1dzku vyu\u017e\u00edva internet a smerova\u010d.   <\/p>\n\n\n\n<p>Viac inform\u00e1ci\u00ed o <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/how-does-a-voip-work\/\" data-type=\"link\" data-id=\"staging.cloudtalk.io\/blog\/how-does-a-voip-work\/\">fungovan\u00ed VoIP<\/a> n\u00e1jdete na inom mieste.\nTo, \u010do chcete vedie\u0165, je, \u010di je pre va\u0161u firmu najlep\u0161ou vo\u013ebou linka POTS alebo VoIP.\nPozrime sa na priame porovnanie VoIP a POTS z h\u013eadiska:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jednoduchos\u0165 nastavenia a n\u00e1stupu<\/li>\n\n\n\n<li>Mobilita<\/li>\n\n\n\n<li>N\u00e1klady<\/li>\n\n\n\n<li>Schopnosti<\/li>\n\n\n\n<li>\u0160k\u00e1lovate\u013enos\u0165  <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Jednoduchos\u0165 nastavenia a n\u00e1stupu<\/h3>\n\n\n\n<p>Podniky sa \u010dasto vyh\u00fdbaj\u00fa zmene syst\u00e9mov, \u010di u\u017e komunika\u010dn\u00fdch alebo in\u00fdch, z obavy, \u017ee nastavenie a implement\u00e1cia \u010dohoko\u013evek nov\u00e9ho m\u00f4\u017ee by\u0165 n\u00e1ro\u010dn\u00e1.  <\/p>\n\n\n\n<p>Jednoduch\u00e9 nastavenie a zavedenie je teda k\u013e\u00fa\u010dov\u00fdm faktorom pri zva\u017eovan\u00ed <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/voip-vs-landline-rozdiel-vyhody-a-nevyhody-pre-vasu-firmu\/\" data-type=\"link\" data-id=\"staging.cloudtalk.io\/voip-vs-landline\/\">VoIP oproti pevn\u00fdm link\u00e1m<\/a>.  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>VoIP <\/strong>: Rie\u0161enia podnikov\u00fdch hovorov zalo\u017een\u00e9 na VoIP, ako je CloudTalk, s\u00fa navrhnut\u00e9 tak, aby sa dali r\u00fdchlo a jednoducho nastavi\u0165.\nPo predplaten\u00ed si m\u00f4\u017eete stiahnu\u0165 softv\u00e9r a aplik\u00e1cie do svojich ob\u013e\u00faben\u00fdch zariaden\u00ed a za\u010da\u0165 telefonova\u0165 v priebehu nieko\u013ek\u00fdch min\u00fat.\nV\u010faka intuit\u00edvnym rozhraniam je rovnako jednoduch\u00e9 aj zap\u00e1janie nov\u00fdch pou\u017e\u00edvate\u013eov.    <\/li>\n\n\n\n<li><strong>POTS:<\/strong> Za\u010diatok pou\u017e\u00edvania nov\u00e9ho rie\u0161enia POTS linky je zvy\u010dajne ove\u013ea zlo\u017eitej\u0161\u00ed.\nV z\u00e1vislosti od toho, \u010do u\u017e va\u0161a firma m\u00e1, mo\u017eno budete musie\u0165 nain\u0161talova\u0165 nov\u00e9 telef\u00f3nne linky, investova\u0165 do \u010fal\u0161ieho hardv\u00e9ru a vykona\u0165 \u010fal\u0161ie v\u00fdznamn\u00e9 zmeny.\nVa\u0161i zamestnanci sa mo\u017eno bud\u00fa musie\u0165 nau\u010di\u0165 pou\u017e\u00edva\u0165 r\u00f4zne stolov\u00e9 telef\u00f3ny a s\u00favisiaci hardv\u00e9r.    <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Mobilita  <\/h3>\n\n\n\n<p>V s\u00fa\u010dasnosti sa podnikanie len zriedka obmedzuje na kancel\u00e1riu.\nMnoh\u00ed \u013eudia pracuj\u00fa na dia\u013eku alebo hybridne a ve\u013ea pracovn\u00fdch miest zah\u0155\u0148a cestovanie.\nPreto je mobilita a flexibilita v\u00e1\u0161ho rie\u0161enia pre firemn\u00e9 hovory rozhoduj\u00facim faktorom.    <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>VoIP<\/strong>: Mobilita je jednou z najsilnej\u0161\u00edch str\u00e1nok VoIP.\nPokia\u013e maj\u00fa zamestnanci stabiln\u00e9 internetov\u00e9 pripojenie a pr\u00edstup k slu\u017ebe VoIP, nemusia by\u0165 fyzicky pr\u00edtomn\u00ed v kancel\u00e1rii, aby mohli prij\u00edma\u0165 internetov\u00e9 hovory.  M\u00f4\u017ee to by\u0165 doma, v kaviarni alebo dokonca v miestnom parku.  <br\/><br\/>Virtu\u00e1lne telef\u00f3nne \u010d\u00edsla, ako napr\u00edklad 160+ <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\" data-type=\"link\" data-id=\"staging.cloudtalk.io\/international-numbers\/\">medzin\u00e1rodn\u00e9 \u010d\u00edsla<\/a>, ktor\u00e9 pon\u00faka CloudTalk, navy\u0161e u\u013eah\u010duj\u00fa va\u0161ej firme vytv\u00e1ranie miestnych zast\u00fapen\u00ed po celom svete.  <br\/><\/li>\n\n\n\n<li><strong>POTS: <\/strong>Samotn\u00e1 povaha POTS znamen\u00e1, \u017ee je ove\u013ea menej mobiln\u00fd ako rie\u0161enie zalo\u017een\u00e9 na VoIP.\nTelef\u00f3nne syst\u00e9my POTS sa spoliehaj\u00fa na fyzick\u00e9 pripojenie (skuto\u010dn\u00e9 pevn\u00e9 linky) k telef\u00f3nnej sieti.\nTak\u00fdto syst\u00e9m je preto obmedzen\u00fd na pou\u017e\u00edvanie na jednom geografickom mieste.    <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">N\u00e1klady<\/h3>\n\n\n\n<p>Tak ako pri ka\u017edom obchodnom rozhodnut\u00ed, aj pri v\u00fdbere telef\u00f3nneho syst\u00e9mu hraj\u00fa d\u00f4le\u017eit\u00fa \u00falohu n\u00e1klady.\nAj v tomto pr\u00edpade existuj\u00fa niektor\u00e9 z\u00e1sadn\u00e9 rozdiely, pokia\u013e ide o n\u00e1klady na konfigur\u00e1cie VoIP a rie\u0161enia zalo\u017een\u00e9 na POTS linke <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>VoIP: <\/strong>M\u00e1te spo\u013eahliv\u00fd pr\u00edstup na internet a zariadenie, ktor\u00e9 sa k nemu dok\u00e1\u017ee pripoji\u0165?\nPotom potrebujete len predplatn\u00e9 platformy VoIP a m\u00f4\u017eete za\u010da\u0165 uskuto\u010d\u0148ova\u0165 a prij\u00edma\u0165 hovory cez internet.  V\u010faka tomu s\u00fa platformy VoIP ove\u013ea lacnej\u0161ie na za\u010datie pou\u017e\u00edvania aj pre spolo\u010dnosti s obmedzen\u00fdmi rozpo\u010dtami.\nAko lacno?\nPozrite si n\u00e1\u0161ho <a href=\"https:\/\/test-staging.cloudtalk.io\/business-phone-system-pricing\/\">sprievodcu cenami podnikov\u00fdch telef\u00f3nnych syst\u00e9mov<\/a>.  <br\/><\/li>\n\n\n\n<li><strong>POTS: <\/strong>Predov\u0161etk\u00fdm po\u010diato\u010dn\u00e9 n\u00e1klady na in\u0161tal\u00e1ciu nov\u00e9ho lok\u00e1lneho telef\u00f3nneho syst\u00e9mu m\u00f4\u017eu by\u0165 ve\u013emi vysok\u00e9.\nMo\u017eno budete musie\u0165 zaplati\u0165 za in\u0161tal\u00e1ciu nov\u00fdch fyzick\u00fdch liniek a \u010fal\u0161ieho hardv\u00e9ru, aby syst\u00e9m fungoval.\nPotom budete musie\u0165 priebe\u017ene plati\u0165 poplatky poskytovate\u013eovi, n\u00e1klady na hovory a n\u00e1klady na \u00fadr\u017ebu alebo aktualiz\u00e1ciu infra\u0161trukt\u00fary.    <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Schopnosti<\/h3>\n\n\n\n<p>\u010eal\u0161ia k\u013e\u00fa\u010dov\u00e1 ot\u00e1zka, ktor\u00fa si treba polo\u017ei\u0165 pri ka\u017edom rie\u0161en\u00ed volania, znie: &#8222;\u010co pre m\u0148a dok\u00e1\u017ee?&#8220;.\nVlastnosti a funkcie, ktor\u00e9 poskytuje ak\u00fdko\u013evek syst\u00e9m, ur\u010duj\u00fa, nako\u013eko je pre va\u0161u firmu u\u017eito\u010dn\u00fd a n\u00e1kladovo efekt\u00edvny.   <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>VoIP <\/strong>: Rie\u0161enia na volanie zalo\u017een\u00e9 na VoIP zvy\u010dajne poskytuj\u00fa p\u00f4sobiv\u00fd <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/\">s\u00fabor funkci\u00ed<\/a>.\nNapr\u00edklad CloudTalk obsahuje prisp\u00f4sobite\u013en\u00e9 IVR, smerovanie hovorov, trojcestn\u00e9 volanie, monitorovanie hovorov a mnoho \u010fal\u0161\u00edch funkci\u00ed.\nNajlep\u0161ie rie\u0161enia sa navy\u0161e m\u00f4\u017eu pochv\u00e1li\u0165 vysokou kvalitou hovorov, poznatkami na b\u00e1ze umelej inteligencie a <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/\" data-type=\"link\" data-id=\"staging.cloudtalk.io\/integrations\/\">nat\u00edvnou integr\u00e1ciou<\/a> s \u010fal\u0161\u00edmi podnikov\u00fdmi n\u00e1strojmi, ako s\u00fa CRM, kalend\u00e1re a \u010fal\u0161ie.    <\/li>\n\n\n\n<li><strong>POTS: <\/strong>Najlep\u0161ie syst\u00e9my zalo\u017een\u00e9 na pevnej linke maj\u00fa slu\u0161n\u00fa sadu funkci\u00ed na volanie.\nMali by ste o\u010dak\u00e1va\u0165, \u017ee hlasov\u00e1 po\u0161ta, presmerovanie hovorov a funkcie presmerovania hovorov s\u00fa \u0161tandardom.\nM\u00f4\u017eete dokonca n\u00e1js\u0165 syst\u00e9m, ktor\u00fd pon\u00faka nahr\u00e1vanie a radenie hovorov.\nRozsah funkci\u00ed v\u0161ak bude v\u017edy u\u017e\u0161\u00ed   <\/li>\n<\/ul>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#EBEEFF\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Pre\u010d\u00edtajte si, ako si vybra\u0165 spr\u00e1vny bal\u00edk VoIP.  <\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"393\" height=\"390\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_Illustration_07.svg\" alt=\"\" class=\"wp-image-323\"\/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/how-to-choose-a-voip-package-ebook\/\">Stiahnu\u0165 elektronick\u00fa knihu<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">VoIP vs POTS: V s\u00fahrne<\/h3>\n\n\n\n<p>Aby ste si \u013eah\u0161ie uvedomili, ako dobre sa d\u00e1 VoIP porovna\u0165 s tradi\u010dn\u00fdmi linkami POTS, zhr\u0148me si v\u00fdhody a nev\u00fdhody jednotliv\u00fdch slu\u017eieb:<\/p>\n\n\n\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"POTS\">\n<div class=\"wp-block-group ct-table-header-group pots\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center has-deep-blue-sky-color has-text-color has-link-color wp-elements-3ea8c9c2329a2dca7f9c84cc8a714c05\"><strong>POTS<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"VoIP\">\n<div class=\"wp-block-group ct-table-header-group voip\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center has-deep-blue-sky-color has-text-color has-link-color wp-elements-a0a751c82665d9c0e6484d6788b2df4f\"><strong>VoIP<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Jednoduchos\u0165 nastavenia a n\u00e1stupu<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">In\u0161tal\u00e1cia a nastavenie s\u00fa zna\u010dne n\u00e1ro\u010dn\u00e9.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">M\u00f4\u017eete za\u010da\u0165 vola\u0165 v priebehu nieko\u013ek\u00fdch hod\u00edn.\n\u013dahko sa u\u010d\u00ed a pou\u017e\u00edva. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Mobilita<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">Obmedzen\u00e9 na jednu geografick\u00fa lokalitu.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">Funguje prakticky na akomko\u013evek zariaden\u00ed pripojenom na internet.\nSkvel\u00e9 na pr\u00e1cu na dia\u013eku. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>N\u00e1klady<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">In\u0161tal\u00e1cia vyhraden\u00fdch telef\u00f3nnych liniek a hardv\u00e9ru m\u00f4\u017ee by\u0165 n\u00e1kladn\u00e1.\nOkrem toho mus\u00edte plati\u0165 za \u00fadr\u017ebu lok\u00e1lneho zariadenia. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">Nie je potrebn\u00fd \u017eiadny hardv\u00e9r (okrem smerova\u010da).\nJednoduch\u00e9 a zrozumite\u013en\u00e9 mesa\u010dn\u00e9 poplatky. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Schopnosti<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">Ve\u013emi obmedzen\u00fd s\u00fabor funkci\u00ed.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\">Neuverite\u013ene \u0161irok\u00e9 a rozmanit\u00e9 funkcie.\nNavy\u0161e m\u00f4\u017ee by\u0165 podporovan\u00fd umelou inteligenciou a \u013eahko sa integruje s in\u00fdmi podnikov\u00fdmi n\u00e1strojmi. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Vyme\u0148te linku POTS za VoIP a zabezpe\u010dte si bud\u00facnos\u0165 svojej firmy  <\/h2>\n\n\n\n<p>Vzh\u013eadom na to, ako dlho je POTS v prev\u00e1dzke, je pochopite\u013en\u00e9, \u017ee niektor\u00e9 podniky v\u00e1haj\u00fa s prijat\u00edm VoIP.\nV\u00fdhody, ktor\u00e9 VoIP m\u00f4\u017ee podnikom poskytn\u00fa\u0165, v\u0161ak \u010faleko prevy\u0161uj\u00fa v\u00fdhody pou\u017e\u00edvania tradi\u010dn\u00fdch anal\u00f3gov\u00fdch telef\u00f3nnych syst\u00e9mov.   <\/p>\n\n\n\n<p>Flexibilita, mobilita, \u0161irok\u00e1 \u0161k\u00e1la funkci\u00ed a cena &#8211; VoIP vyhr\u00e1va vo v\u0161etk\u00fdch t\u00fdchto kateg\u00f3ri\u00e1ch.  <\/p>\n\n\n\n<p>Mus\u00edte ma\u0165 na pam\u00e4ti aj to, \u017ee s postupn\u00fdm ru\u0161en\u00edm liniek POTS bude pre v\u00e1s \u0165a\u017e\u0161ie a drah\u0161ie na\u010falej pou\u017e\u00edva\u0165 pevn\u00fa linku v kancel\u00e1rii.\nMo\u017eno je teda teraz vhodn\u00e1 chv\u00ed\u013ea zisti\u0165, \u010do pon\u00faka rie\u0161enie VoIP od spolo\u010dnosti Cloudtalk, a presved\u010di\u0165 sa o jeho v\u00fdhod\u00e1ch na vlastnej ko\u017ei? <\/p>\n\n\n\n<p>Vysk\u00fa\u0161ajte str\u00e1nku <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>14-d\u0148ov\u00fa sk\u00fa\u0161obn\u00fa verziu CloudTalk bez rizika<\/strong> <\/a>a presved\u010dte sa sami!<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Vo svete sa na telefonick\u00fa komunik\u00e1ciu prest\u00e1vaj\u00fa pou\u017e\u00edva\u0165 linky POTS (Plain Old Telephone Service). Pod\u013ea Lisy Pierceovej, viceprezidentky spolo\u010dnosti Gartner,&#8230;<\/p>\n","protected":false},"author":29,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[671],"tags":[],"class_list":["post-232099","post","type-post","status-publish","format-standard","hentry","category-telefonny-system"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/232099","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=232099"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/232099\/revisions"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=232099"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/categories?post=232099"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/tags?post=232099"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}