{"id":231846,"date":"2024-07-31T12:27:25","date_gmt":"2024-07-31T10:27:25","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/11-najlepsich-nastrojov-na-telefonovanie-za-studena-pre-male-podniky\/"},"modified":"2025-03-13T13:29:21","modified_gmt":"2025-03-13T11:29:21","slug":"11-najlepsich-nastrojov-na-telefonovanie-za-studena-pre-male-podniky","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/11-najlepsich-nastrojov-na-telefonovanie-za-studena-pre-male-podniky\/","title":{"rendered":"15 Najlep\u0161\u00ed softv\u00e9r na telefonovanie za studena pre mal\u00e9 podniky v roku 2026"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-black-color has-text-color\">11 najlep\u0161\u00edch n\u00e1strojov na telefonovanie za studena pre mal\u00e9 podniky v  2025<\/h1>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Mastering-Outbound-Calling_-Strategies-Unveiled-1-1024x576.png\" alt=\"\" class=\"wp-image-207236\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Mastering-Outbound-Calling_-Strategies-Unveiled-1-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Mastering-Outbound-Calling_-Strategies-Unveiled-1-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Mastering-Outbound-Calling_-Strategies-Unveiled-1-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Mastering-Outbound-Calling_-Strategies-Unveiled-1-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Mastering-Outbound-Calling_-Strategies-Unveiled-1-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Mastering-Outbound-Calling_-Strategies-Unveiled-1-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Mastering-Outbound-Calling_-Strategies-Unveiled-1-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Mastering-Outbound-Calling_-Strategies-Unveiled-1-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Mastering-Outbound-Calling_-Strategies-Unveiled-1-88x50.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Mastering-Outbound-Calling_-Strategies-Unveiled-1.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\">Nezabudnite, \u017ee na zap\u00f4sobenie m\u00e1te len <a href=\"https:\/\/www.nngroup.com\/articles\/response-times-3-important-limits\/\" target=\"_blank\" rel=\"noopener\">10 sek\u00fand<\/a>.\nBez spr\u00e1vnych n\u00e1strojov sa m\u00f4\u017ee sta\u0165 telefonovanie na dia\u013eku \u010dasovo n\u00e1ro\u010dn\u00fdm procesom, ktor\u00fd si vy\u017eaduje manu\u00e1lne vyt\u00e1\u010danie, zapisovanie pozn\u00e1mok a pl\u00e1novanie n\u00e1sledn\u00fdch krokov.\nSoftv\u00e9r na telefonovanie za studena tieto probl\u00e9my odstra\u0148uje.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 poznatky:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Softv\u00e9r na telefonovanie za studena pom\u00e1ha mal\u00fdm podnikom prekona\u0165 v\u00fdzvy, ako s\u00fa obmedzen\u00e9 zdroje a person\u00e1l, a umo\u017e\u0148uje im rast a \u00faspech.<\/li>\n\n\n\n<li>Softv\u00e9r na telefonovanie poskytuje cenn\u00e9 poznatky prostredn\u00edctvom anal\u00fdzy \u00fadajov, ktor\u00e9 pom\u00e1haj\u00fa pri zdokona\u013eovan\u00ed predajn\u00fdch strat\u00e9gi\u00ed.<\/li>\n\n\n\n<li>Softv\u00e9r zefekt\u00edv\u0148uje spr\u00e1vu potenci\u00e1lnych z\u00e1kazn\u00edkov a zvy\u0161uje presnos\u0165 n\u00e1sledn\u00fdch opatren\u00ed.<\/li>\n\n\n\n<li>Automatiz\u00e1cia rutinn\u00fdch \u00faloh vyt\u00e1\u010dania a optimaliz\u00e1cia \u010dasovania hovorov zvy\u0161uje zameranie na hodnotn\u00e9 interakcie s klientmi.<\/li>\n\n\n\n<li>Integr\u00e1cia CRM s platformami pre telefonovanie za studena je nevyhnutn\u00e1 na udr\u017eiavanie podrobn\u00fdch z\u00e1znamov o klientoch a maximaliz\u00e1ciu potenci\u00e1lu potenci\u00e1lnych z\u00e1kazn\u00edkov.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Posilnite svoju mal\u00fa firmu pomocou softv\u00e9ru na telefonovanie<\/h2>\n\n\n\n<p>Softv\u00e9r na telefonovanie za studena nie je ur\u010den\u00fd len pre ve\u013ek\u00fdch hr\u00e1\u010dov, ale aj pre mal\u00e9 t\u00edmy.\nModern\u00e9 syst\u00e9my CRM a softv\u00e9r na telefonovanie zvy\u0161uj\u00fa efektivitu automatiz\u00e1ciou vyt\u00e1\u010dania, zaznamen\u00e1van\u00edm hovorov a inteligentn\u00fdm segmentovan\u00edm kontaktov.\nPoskytuj\u00fa cenn\u00e9 inform\u00e1cie o v\u00fdsledkoch hovorov, \u010do umo\u017e\u0148uje podnikom vylep\u0161i\u0165 strat\u00e9gie, prisp\u00f4sobi\u0165 ponuky a zlep\u0161i\u0165 n\u00e1sledn\u00e9 opatrenia.    <\/p>\n\n\n\n<p>Tieto n\u00e1stroje m\u00f4\u017eu pom\u00f4c\u0165 zabezpe\u010di\u0165 s\u00falad s predpismi, efekt\u00edvne spravova\u0165 \u00fadaje o potenci\u00e1lnych z\u00e1kazn\u00edkoch a sledova\u0165 ukazovatele v\u00fdkonnosti na meranie \u00faspechu a n\u00e1vratnosti invest\u00edci\u00ed.  <\/p>\n\n\n\n<p>Najlep\u0161\u00ed softv\u00e9r pre mal\u00e9 podniky pon\u00faka r\u00fdchle a jednoduch\u00e9 nastavenie, ktor\u00e9 umo\u017e\u0148uje jednoduch\u00fa \u00fadr\u017ebu bez IT podpory, ako aj bezprobl\u00e9mov\u00fa integr\u00e1ciu s k\u013e\u00fa\u010dov\u00fdmi platformami, ako je Pipedrive, ktor\u00e1 zv\u00fd\u0161i efektivitu v\u00e1\u0161ho predajn\u00e9ho t\u00edmu.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Hlavn\u00e9 v\u00fdhody softv\u00e9ru na studen\u00e9 volania<\/h2>\n\n\n\n<p>Softv\u00e9r na telefonovanie za studena prin\u00e1\u0161a revol\u00faciu do tradi\u010dn\u00fdch obchodn\u00fdch strat\u00e9gi\u00ed t\u00fdm, \u017ee do ka\u017ed\u00e9ho hovoru vn\u00e1\u0161a efektivitu a inteligenciu.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Zv\u00fd\u0161te svoju efektivitu a produktivitu<\/h3>\n\n\n\n<p>Softv\u00e9r na telefonovanie za studena pon\u00faka v\u00fdznamn\u00e9 vylep\u0161enia prostredn\u00edctvom funkci\u00ed, ako je automatick\u00e9 vyt\u00e1\u010danie alebo <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/power-dialer-2\/\">v\u00fdkonn\u00e9 vyt\u00e1\u010danie<\/a>.\nPou\u017e\u00edvanie t\u00fdchto funkci\u00ed eliminuje manu\u00e1lne vyt\u00e1\u010danie, \u010d\u00edm sa zvy\u0161uje po\u010det hovorov, ktor\u00e9 m\u00f4\u017eu uskuto\u010dni\u0165, a zni\u017euje po\u010det ch\u00fdb pri vyt\u00e1\u010dan\u00ed. <\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\"> \n<iframe loading=\"lazy\" title=\"Auto Dialer - What is it, How to Use One, and How to Set One Up\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/_WLVhR5qewQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n <\/div><\/figure>\n\n\n\n<p>Pl\u00e1novanie hovorov zlep\u0161uje predajn\u00e9 oper\u00e1cie t\u00fdm, \u017ee organizuje hovory v najvhodnej\u0161om \u010dase, tak\u017ee predajn\u00e9 t\u00edmy s v\u00e4\u010d\u0161ou pravdepodobnos\u0165ou oslovia potenci\u00e1lnych z\u00e1kazn\u00edkov v \u010dase, ke\u010f s\u00fa pripraven\u00ed sa zapoji\u0165.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Zlep\u0161enie riadenia a sledovania potenci\u00e1lnych z\u00e1kazn\u00edkov<\/h3>\n\n\n\n<p>Softv\u00e9r na telefonovanie na dia\u013eku v\u00fdrazne zlep\u0161uje spr\u00e1vu potenci\u00e1lnych z\u00e1kazn\u00edkov a presnos\u0165 n\u00e1sledn\u00fdch opatren\u00ed a pon\u00faka predajn\u00fdm t\u00edmom pokro\u010dil\u00e9 n\u00e1stroje na efekt\u00edvnej\u0161ie sledovanie a kontaktovanie potenci\u00e1lnych z\u00e1kazn\u00edkov.\nV\u010faka integrovan\u00fdm funkci\u00e1m CRM softv\u00e9r zabezpe\u010duje zaznamenanie ka\u017edej interakcie s potenci\u00e1lnym z\u00e1kazn\u00edkom a poskytuje komplexn\u00fd preh\u013ead o ceste ka\u017ed\u00e9ho potenci\u00e1lneho z\u00e1kazn\u00edka.   <\/p>\n\n\n\n<p>Funkcie n\u00e1sledn\u00fdch \u010dinnost\u00ed softv\u00e9ru umo\u017e\u0148uj\u00fa automatiz\u00e1ciu nastaven\u00ed pripomienok a harmonogramov n\u00e1sledn\u00fdch \u010dinnost\u00ed.\nObchodn\u00ed z\u00e1stupcovia sa op\u00e4tovne sp\u00e1jaj\u00fa s potenci\u00e1lnymi z\u00e1kazn\u00edkmi v kritick\u00fdch momentoch predajn\u00e9ho cyklu.   <\/p>\n\n\n\n<p><a href=\"https:\/\/www.servicebell.com\/post\/cold-calling-statistics\" target=\"_blank\" rel=\"noopener\">48 % predajcov<\/a> zanedb\u00e1 \u010do i len jeden n\u00e1sledn\u00fd hovor a 44 % neurob\u00ed ani druh\u00fd.\nV\u010dasn\u00e9 nadviazanie kontaktu je v\u0161ak nevyhnutn\u00e9 na udr\u017eanie z\u00e1ujmu a dynamiky predajn\u00e9ho procesu. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Zlep\u0161enie anal\u00fdzy predaja a reportovania<\/h3>\n\n\n\n<p>Pokro\u010dil\u00e9 analytick\u00e9 a reportovacie funkcie v\u00e1m pom\u00f4\u017eu zlep\u0161i\u0165 va\u0161e predajn\u00e9 strat\u00e9gie.\nT\u00e1to technol\u00f3gia zachyt\u00e1va mno\u017estvo \u00fadajov z ka\u017ed\u00e9ho hovoru.\nVa\u0161e t\u00edmy maj\u00fa pr\u00edstup ku komplexn\u00fdm reportom, ktor\u00e9 zv\u00fdraz\u0148uj\u00fa <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/16-zakladnych-ukazovatelov-sledovania-hovorov-pre-rast-firmy\/\">k\u013e\u00fa\u010dov\u00e9 ukazovatele v\u00fdkonnosti<\/a>, ako s\u00fa objem hovorov, ich trvanie, v\u00fdsledky a miera konverzie.  <\/p>\n\n\n\n<p>Ak napr\u00edklad \u00fadaje ukazuj\u00fa, \u017ee hovory uskuto\u010dnen\u00e9 v ur\u010ditom dennom \u010dase prin\u00e1\u0161aj\u00fa vy\u0161\u0161iu mieru \u00faspe\u0161nosti, t\u00edmy m\u00f4\u017eu upravi\u0165 svoje pl\u00e1ny tak, aby vyu\u017eili tieto \u0161pi\u010dkov\u00e9 \u010dasy.<\/p>\n\n\n\n<p>V\u00fdsledky m\u00f4\u017eete hodnoti\u0165 pod\u013ea kampan\u00ed, t\u00edmov alebo jednotliv\u00fdch z\u00e1stupcov, \u010do u\u013eah\u010duje cielen\u00e9 kou\u010dovanie a \u00fapravy strat\u00e9gie.\nT\u00e1to \u00farove\u0148 detailov je d\u00f4le\u017eit\u00e1 pre podporu kult\u00fary neust\u00e1leho zlep\u0161ovania a strategickej agility. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ako si vybra\u0165 spr\u00e1vny softv\u00e9r na telefonovanie za studena<\/h2>\n\n\n\n<p>Tu je nieko\u013eko tipov, ktor\u00e9 v\u00e1m pom\u00f4\u017eu pri v\u00fdbere spr\u00e1vneho softv\u00e9ru na telefonovanie za studena, aby ste zv\u00fd\u0161ili v\u00fdkonnos\u0165 svojho predajn\u00e9ho t\u00edmu.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Rast v\u00fdnosov v\u010faka automatiz\u00e1cii<\/h3>\n\n\n\n<p>Automatiz\u00e1ciou v\u0161edn\u00fdch \u00faloh si uvo\u013en\u00edte \u010das, aby ste sa mohli s\u00fastredi\u0165 na hodnotn\u00e9 \u010dinnosti, ako je starostlivos\u0165 o vz\u0165ahy so z\u00e1kazn\u00edkmi, vyh\u013ead\u00e1vanie nov\u00fdch potenci\u00e1lnych z\u00e1kazn\u00edkov a zlep\u0161ovanie predajn\u00fdch strat\u00e9gi\u00ed.\nAutomatiz\u00e1cia procesov telefonovania nielen\u017ee zjednodu\u0161uje spojenie so z\u00e1kazn\u00edkmi, ale tie\u017e zefekt\u00edv\u0148uje va\u0161e predajn\u00e9 \u00fasilie na dosiahnutie vy\u0161\u0161ej efektivity. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. U\u0161etrite na vybaven\u00ed<\/h3>\n\n\n\n<p>Cloudov\u00fd softv\u00e9r na volanie eliminuje potrebu n\u00e1kupu a \u00fadr\u017eby hardv\u00e9ru.\nSta\u010d\u00ed v\u00e1m zariadenie pripojen\u00e9 k internetu a sl\u00fachadl\u00e1.\nNavy\u0161e pon\u00faka flexibilitu pr\u00e1ce z \u013eubovo\u013en\u00e9ho miesta, \u010d\u00edm odstra\u0148uje potrebu fyzick\u00fdch kancel\u00e1rskych priestorov a potenci\u00e1lne zni\u017euje re\u017eijn\u00e9 n\u00e1klady.    <\/p>\n\n\n\n<p>M\u00f4\u017ee zn\u00ed\u017ei\u0165 n\u00e1klady na podporu IT <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/cloudovy-telefonny-system-pre-male-ale-ambiciozne-podniky\/\">a\u017e o 15 %<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Zv\u00e1\u017ete pomer n\u00e1kladov a hodnoty<\/h3>\n\n\n\n<p>Je d\u00f4le\u017eit\u00e9 vyv\u00e1\u017ei\u0165 n\u00e1klady a hodnotu, ktor\u00fa to prinesie va\u0161im predajn\u00fdm aktivit\u00e1m.\nNezvo\u013ete si len najlacnej\u0161iu mo\u017enos\u0165; zhodno\u0165te potenci\u00e1lnu n\u00e1vratnos\u0165 invest\u00edci\u00ed, pri\u010dom zv\u00e1\u017ete u\u0161etren\u00fd \u010das, zv\u00fd\u0161en\u00fd po\u010det hovorov a <a href=\"https:\/\/www.convertcart.com\/blog\/increase-ecommerce-conversion-rate\" data-type=\"link\" data-id=\"https:\/\/www.convertcart.com\/blog\/increase-ecommerce-conversion-rate\" target=\"_blank\" rel=\"noopener\">zlep\u0161en\u00e9 miery konverzie<\/a>. <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Pr\u00edkladom je spolo\u010dnos\u0165 <a href=\"https:\/\/test-staging.cloudtalk.io\/glovo-customer-story\/\">Glovo<\/a>: len za tri mesiace sa jej podarilo zv\u00fd\u0161i\u0165 objem hovorov o 82 % a zn\u00ed\u017ei\u0165 po\u010det zme\u0161kan\u00fdch hovorov o 24 %.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">4. Funkcie reportovania a anal\u00fdzy<\/h3>\n\n\n\n<p>Vyberte si softv\u00e9r, ktor\u00fd pon\u00faka komplexn\u00e9 analytick\u00e9 a reportovacie n\u00e1stroje.\nTieto funkcie by mali poskytova\u0165 cenn\u00e9 inform\u00e1cie o v\u00fdsledkoch hovorov, v\u00fdkonnosti agentov a \u010fal\u0161\u00edch k\u013e\u00fa\u010dov\u00fdch ukazovate\u013eoch.\nUmo\u017en\u00ed v\u00e1m prij\u00edma\u0165 rozhodnutia zalo\u017een\u00e9 na \u00fadajoch s cie\u013eom optimalizova\u0165 va\u0161e predajn\u00e9 strat\u00e9gie.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Hodnotenie u\u017e\u00edvate\u013eskej pr\u00edvetivosti<\/h3>\n\n\n\n<p>Softv\u00e9r by mal by\u0165 intuit\u00edvny a \u013eahko pou\u017eite\u013en\u00fd, aby si ho v\u00e1\u0161 predajn\u00fd t\u00edm osvojil bez n\u00e1ro\u010dn\u00e9ho u\u010denia.\nPou\u017e\u00edvate\u013esky pr\u00edvetiv\u00fd softv\u00e9r m\u00f4\u017ee v\u00fdrazne skr\u00e1ti\u0165 \u010das potrebn\u00fd na za\u0161kolenie a zv\u00fd\u0161i\u0165 mieru prijatia, \u010do vedie k efekt\u00edvnej\u0161iemu vyu\u017e\u00edvaniu n\u00e1stroja.\nKrat\u0161\u00ed \u010das u\u010denia znamen\u00e1, \u017ee m\u00f4\u017eete za\u010da\u0165 telefonova\u0165 sk\u00f4r.  <\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#000\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">Uchopte svoj k\u013e\u00fa\u010d k \u00faspechu s <a href=\"https:\/\/test-staging.cloudtalk.io\/call-center-software-ebook\/\">kone\u010dn\u00fdm sprievodcom kupuj\u00faceho pre softv\u00e9r call centra<\/a> v  2025<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"635\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/eBook-buyers-guide.svg\" alt=\"\" class=\"wp-image-177321\" style=\"object-fit:cover\"\/><\/figure><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/call-center-software-ebook\/\">\u010c\u00edtajte zadarmo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">11 najlep\u0161\u00edch softv\u00e9rov\u00fdch n\u00e1strojov pre mal\u00e9 podniky<\/h2>\n\n\n\n<p>Ka\u017ed\u00e1 z t\u00fdchto spolo\u010dnost\u00ed poskytuje jedine\u010dn\u00e9 funkcie, ktor\u00e9 m\u00f4\u017eu pom\u00f4c\u0165 mal\u00fdm podnikom zlep\u0161i\u0165 ich \u00fasilie pri telefonovan\u00ed, zv\u00fd\u0161i\u0165 efektivitu a podpori\u0165 rast predaja.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. CloudTalk<\/h3>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it&#8217;s used in sales for outbound calls and in customer service for inbound calls.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"benefits\">Cloudtalk&#8217;s Benefits<\/h4>\n\n\n\n<p>CloudTalk Voice provides high-quality offers, care, and service, all included in our business phone system solution.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Easy Management: <\/strong>Use CloudTalk\u2019s web-based admin interface to manage your call center in real-time, add agents, phone numbers, and set up everything you need at any given moment.<\/li>\n\n\n\n<li><strong>Reduced Operational Costs:<\/strong> With our business phone system, you can significantly reduce your operational costs, as no special skills are required and there&#8217;s no need to hire extra IT specialists. CloudTalk can be managed in a user-friendly interface &#8211; all you need is an internet connection.<\/li>\n\n\n\n<li><strong>Accessible Anywhere:<\/strong> CloudTalk is a completely cloud-based\u00a0business phone system &#8211; all you need is to set up your CloudTalk account. But don&#8217;t worry, if you already have an existing infrastructure, CloudTalk can be easily linked to it. Switch between your laptop and your\u00a0cell phone easily.<\/li>\n\n\n\n<li><strong>Smarter Calls:<\/strong> Distribute all calls to your team in a smart way and view past customer interactions during the call to enhance\u00a0customer experience. Native integrations with CRM, helpdesk or other popular apps boost your productivity and take lots of manual tasks out of your workflow.<\/li>\n\n\n\n<li><strong>SLA:<\/strong> A service level agreement can be provided for all CloudTalk PBX\u00a0business phone systems, guaranteeing a maximum level of reliability and technical support.<\/li>\n\n\n\n<li><strong>Reliable Operation with 24\/7 Monitoring:<\/strong> We always make sure your data and voice services are safe. All data (including VoIP itself) are stored in secured locations of Amazon AWS with 24\/7 monitoring provided by CloudTalk experts.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\">Key Features<\/h4>\n\n\n\n<p>With CloudTalk advanced features, your phone experience will get to a whole new level.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/call-queuing\/\" target=\"_blank\" data-type=\"page\" data-id=\"5429\" rel=\"noreferrer noopener\"><strong>ACD:<\/strong> <\/a>Automated smart and efficient queue distribution of inbound calls based on all available data to make sure that callers are always directed to the most qualified agent or agent group.<\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/interactive-voice-response-ivr\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>IVR:<\/strong> <\/a>Create your multi-level interactive voice response (IVR) menu to guide the caller through different options. Make sure they are always directed to the right department, agent or group of agents and that they are receiving relevant information through customized messages.<\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/call-queuing\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Call Queuing:<\/strong> <\/a>Create customized call queues. Inbound calls are sorted in call queues based on pre-defined rules and steered to available agents within the right group. Personalized messages are available as well.<\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/call-recording\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Call Recording:<\/strong> <\/a>CloudTalk can automatically make a recording of all calls. Once the call ends, you can listen to it directly from your internet browser anywhere and anytime. Improve customer interactions by monitoring your team\u2019s calls.<\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/international-numbers\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>International Numbers:<\/strong> <\/a>Acquire international numbers (with geographic or non-geographic codes) from more than 160 countries. Local phone numbers allow customers from abroad to call you at standard local rates or free of charge.<\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-details\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Real-time Customer Card:<\/strong> <\/a>Your agents can see all caller information displayed in one place. During the phone call, they can instantly look at the client\u2019s history of interactions, orders, chat, or notes. This allows them to deliver top-notch customer service.<\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/callback\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Callback:<\/strong> <\/a>If there are any unanswered phone calls, CloudTalk can automatically call your customers back. A missed call from a customer is registered in the system, which will later dial the customer\u2019s number until the agent and the customer are successfully connected.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/test-staging.cloudtalk.io\/business-hours\/\" target=\"_blank\" rel=\"noreferrer noopener\">Business Hours:<\/a><\/strong> Define your business hours and decide when you are available for receiving calls. Outside of these hours, you can choose a special personalized absence message, redirect calls to a different phone number or answering machine or even use various combinations.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\"><strong>What is CloudTalk Missing?<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>According to our users, CloudTalk Analytics needed remastering in order to give users more precise data. That is why we launched a <a href=\"https:\/\/test-staging.cloudtalk.io\/analytics\/\" target=\"_blank\" rel=\"noreferrer noopener\">new version of Analytics<\/a> with in-depth insights into your calls, including call steps, reasons for missed calls, and much more.<\/p>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\"><strong>What Type of Business is It Best For?<\/strong><\/h4>\n\n\n\n<p>CloudTalk is the perfect phone system for <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/phone-system-for-small-business\/\">mid-sized companies<\/a> looking to grow. Typically, it&#8217;s used in sales for outbound calls and in customer service for inbound calls.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\"><strong>Pricing<\/strong><\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"546\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/05\/Screenshot-2023-05-12-at-14.49.17-1024x546.png\" alt=\"\" class=\"wp-image-169335\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/05\/Screenshot-2023-05-12-at-14.49.17-1024x546.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/05\/Screenshot-2023-05-12-at-14.49.17-300x160.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/05\/Screenshot-2023-05-12-at-14.49.17-768x409.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/05\/Screenshot-2023-05-12-at-14.49.17-1536x818.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/05\/Screenshot-2023-05-12-at-14.49.17-1320x703.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/05\/Screenshot-2023-05-12-at-14.49.17-760x405.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/05\/Screenshot-2023-05-12-at-14.49.17-424x226.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/05\/Screenshot-2023-05-12-at-14.49.17-200x107.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/05\/Screenshot-2023-05-12-at-14.49.17-88x47.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/05\/Screenshot-2023-05-12-at-14.49.17.png 1616w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">2. Aircall<\/h3>\n\n\n\n<p>Aircall je pokro\u010dil\u00e9 rie\u0161enie na volanie, ktor\u00e9 pou\u017e\u00edva viac ako 15 000 klientov.\nJe navrhnut\u00e9 tak, aby ur\u00fdchlilo predajn\u00e9 procesy, zlep\u0161ilo komunik\u00e1ciu s potenci\u00e1lnymi z\u00e1kazn\u00edkmi a uzavrelo viac obchodov.\nM\u00f4\u017eete automaticky vyt\u00e1\u010da\u0165 viacer\u00fdch kandid\u00e1tov v rade za sebou a vyn\u00e1\u0161a\u0165 d\u00f4le\u017eit\u00e9 kontaktn\u00e9 inform\u00e1cie priamo v rozhran\u00ed telef\u00f3nu.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">V\u00fdhody slu\u017eby Aircall<\/h4>\n\n\n\n<p>Spolo\u010dnos\u0165 Aircall vynik\u00e1 v oblasti automatiz\u00e1cie.\nPoskytovate\u013e pon\u00faka aj mnoho u\u017eito\u010dn\u00fdch integr\u00e1ci\u00ed vr\u00e1tane Intercom, Pipedrive a Zapier.\nOkrem toho pon\u00faka pokro\u010dil\u00e9 n\u00e1stroje na automatiz\u00e1ciu, pou\u017e\u00edvate\u013esky pr\u00edvetiv\u00e9 aplik\u00e1cie a spo\u013eahliv\u00fa z\u00e1kazn\u00edcku podporu.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatick\u00e1 distrib\u00facia hovorov<\/li>\n\n\n\n<li>Monitorovanie hovorov<\/li>\n\n\n\n<li>Prenos hovorov<\/li>\n\n\n\n<li>Nahr\u00e1vanie hovorov <\/li>\n\n\n\n<li>Smerovanie hovorov<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u010co ch\u00fdba slu\u017ebe Aircall?<\/h4>\n\n\n\n<p>Slu\u017ebe Aircall ch\u00fdbaj\u00fa niektor\u00e9 z\u00e1kladn\u00e9 funkcie videohovorov.\nMo\u017enosti hostovania webin\u00e1rov a zdie\u013eania obrazovky s\u00fa na tejto <a   href=\"\">platforme<\/a> zna\u010dne obmedzen\u00e9, \u010do m\u00f4\u017ee vies\u0165 k zna\u010dnej frustr\u00e1cii pou\u017e\u00edvate\u013eov. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pre ak\u00fd typ podniku je to najlep\u0161ie?<\/h4>\n\n\n\n<p>Aircall je softv\u00e9r na telefonovanie ur\u010den\u00fd predov\u0161etk\u00fdm mal\u00fdm podnikom, ktor\u00e9 denne pou\u017e\u00edvaj\u00fa telef\u00f3n na predaj a podporu, ale ur\u010dite nie v\u0161etk\u00fdm.\nZamyslite sa nad t\u00fdm, ako \u010dasto v\u00e1\u0161 t\u00edm pou\u017e\u00edva inteligentn\u00e9 volacie zariadenia.\nAk s\u00fa hlavnou s\u00fa\u010das\u0165ou va\u0161ej ka\u017edodennej pr\u00e1ce, mo\u017eno by ste mali zv\u00e1\u017ei\u0165, \u010di sa nepozrie\u0165 inde.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Cenotvorba<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/aircall-pricing-1024x546.png\" alt=\"\" class=\"wp-image-185943\" style=\"width:836px;height:auto\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">3. Justcall<\/h3>\n\n\n\n<p>Justcall je cloudov\u00fd telef\u00f3nny syst\u00e9m, ktor\u00fd firm\u00e1m poskytuje bezprobl\u00e9mov\u00e9 telefonovanie.\nJe to rie\u0161enie VoIP, ktor\u00e9 pon\u00faka pokro\u010dil\u00e9 funkcie a n\u00e1stroje na spr\u00e1vu komunik\u00e1cie so z\u00e1kazn\u00edkmi.\nSpolo\u010dnos\u0165 bola zalo\u017een\u00e1 v roku 2016 a odvtedy sa rozr\u00e1stla a sl\u00fa\u017ei viac ako 6 000 z\u00e1kazn\u00edkom na celom svete.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">V\u00fdhody slu\u017eby Justcall<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integruje sa s viacer\u00fdmi platformami CRM a helpdesk vr\u00e1tane HubSpot, Zendesk a Freshdesk.<\/li>\n\n\n\n<li>Poskytuje \u0161pecializovan\u00fa mobiln\u00fa aplik\u00e1ciu pre zariadenia iOS aj Android.<\/li>\n\n\n\n<li>Pon\u00faka miestne telef\u00f3nne \u010d\u00edsla vo viac ako 95 krajin\u00e1ch a umo\u017e\u0148uje v\u00e1m telefonova\u0165 odkia\u013eko\u013evek na svete.<\/li>\n\n\n\n<li>Umo\u017e\u0148uje sledova\u0165 v\u00fdkonnos\u0165 t\u00edmu pomocou analytick\u00fdch \u00fadajov a preh\u013eadov v re\u00e1lnom \u010dase.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatick\u00e1 distrib\u00facia hovorov: Presmerujte hovory na spr\u00e1vneho agenta alebo t\u00edm na z\u00e1klade jeho zru\u010dnost\u00ed a dostupnosti.<\/li>\n\n\n\n<li>Nahr\u00e1vanie hovorov: Zaznamen\u00e1vajte v\u0161etky prich\u00e1dzaj\u00face a odch\u00e1dzaj\u00face hovory.<\/li>\n\n\n\n<li>Maskovanie hovorov: Chr\u00e1\u0148te s\u00fakromie svojich agentov pomocou funkcie maskovania Justcall, ktor\u00e1 nahrad\u00ed ich osobn\u00e9 telef\u00f3nne \u010d\u00edsla firemn\u00fdm \u010d\u00edslom.<\/li>\n\n\n\n<li>Medzin\u00e1rodn\u00e9 telef\u00f3nne \u010d\u00edsla: Z\u00edskajte miestne telef\u00f3nne \u010d\u00edsla vo viac ako 95 krajin\u00e1ch sveta.<\/li>\n\n\n\n<li>Konferen\u010dn\u00e9 hovory: Pomocou funkcie konferen\u010dn\u00fdch hovorov Justcall m\u00f4\u017eete \u013eahko prida\u0165 a\u017e 50 \u00fa\u010dastn\u00edkov hovoru.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u010co ch\u00fdba slu\u017ebe Justcall?<\/h4>\n\n\n\n<p>Justcall nepon\u00faka niektor\u00e9 pokro\u010dilej\u0161ie funkcie, ako napr\u00edklad automatick\u00e9ho oper\u00e1tora, ozna\u010dovanie hovorov alebo smerovanie na z\u00e1klade zru\u010dnost\u00ed.\nOkrem toho s\u00edce pon\u00faka niektor\u00e9 integr\u00e1cie s popul\u00e1rnymi platformami CRM, ale nepon\u00faka ich to\u013eko ako niektor\u00ed in\u00ed konkurenti. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pre ak\u00fd typ podniku je to najlep\u0161ie?<\/h4>\n\n\n\n<p>Justcall je najvhodnej\u0161\u00ed pre mal\u00e9 a stredn\u00e9 podniky, ktor\u00e9 potrebuj\u00fa spo\u013eahliv\u00fd telef\u00f3nny syst\u00e9m s pokro\u010dil\u00fdmi funkciami.\nV\u010faka integr\u00e1cii s popul\u00e1rnymi platformami CRM a helpdesk je skvelou vo\u013ebou pre t\u00edmy predaja a z\u00e1kazn\u00edckych slu\u017eieb. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Cenotvorba<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/justcall-pricing-1024x699.png\" alt=\"\" class=\"wp-image-185955\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">4. Ringover<\/h3>\n\n\n\n<p>Ringover je cloudov\u00fd telef\u00f3nny syst\u00e9m, ktor\u00fd pon\u00faka cel\u00fd rad funkci\u00ed na zlep\u0161enie podnikovej komunik\u00e1cie vr\u00e1tane nahr\u00e1vania hovorov, IVR a anal\u00fdzy.\nSoftv\u00e9r poskytuje mo\u017enosti viackan\u00e1lovej komunik\u00e1cie vr\u00e1tane hlasu, chatu a videa. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">V\u00fdhody spolo\u010dnosti Ringover<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jednoduch\u00e9 nastavenie a pou\u017e\u00edvanie.<\/li>\n\n\n\n<li>Integr\u00e1cie s r\u00f4znymi n\u00e1strojmi tret\u00edch str\u00e1n.<\/li>\n\n\n\n<li>Z\u00e1kazn\u00edcka podpora 24\/7.<\/li>\n\n\n\n<li>Mobiln\u00e1 aplik\u00e1cia na riadenie podniku na cest\u00e1ch.<\/li>\n\n\n\n<li>Pokro\u010dil\u00e9 analytick\u00e9 a reportovacie n\u00e1stroje.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nahr\u00e1vanie hovorov: Zaznamen\u00e1va a uklad\u00e1 v\u0161etky hovory pre bud\u00face pou\u017eitie.<\/li>\n\n\n\n<li>Syst\u00e9m IVR: Pon\u00faka z\u00e1kazn\u00edkom ponuku mo\u017enost\u00ed, kam m\u00f4\u017eu smerova\u0165 svoje hovory.<\/li>\n\n\n\n<li>Monitorovanie v re\u00e1lnom \u010dase: Umo\u017e\u0148uje mana\u017e\u00e9rom monitorova\u0165 hovory a agentov v re\u00e1lnom \u010dase.<\/li>\n\n\n\n<li>Viackan\u00e1lov\u00e1 komunik\u00e1cia: Pon\u00faka mo\u017enosti hlasovej komunik\u00e1cie, chatu a videokomunik\u00e1cie.<\/li>\n\n\n\n<li>Anal\u00fdza a pod\u00e1vanie spr\u00e1v: Poskytuje \u00fadaje o po\u010dte hovorov a v\u00fdkonnosti agentov.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u010co ch\u00fdba Ringoveru?<\/h4>\n\n\n\n<p>Cenov\u00e9 pl\u00e1ny spolo\u010dnosti Ringover m\u00f4\u017eu by\u0165 pre mal\u00e9 podniky drah\u00e9 a jej z\u00e1kazn\u00edcky servis m\u00f4\u017ee reagova\u0165 pomaly.\nOkrem toho niektor\u00ed pou\u017e\u00edvatelia hl\u00e1sili probl\u00e9my s kvalitou a spo\u013eahlivos\u0165ou hovorov tohto softv\u00e9ru. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pre ak\u00fd typ podniku je to najlep\u0161ie?<\/h4>\n\n\n\n<p>Ringover je dobrou vo\u013ebou pre podniky v\u0161etk\u00fdch ve\u013ekost\u00ed, ktor\u00e9 potrebuj\u00fa multikan\u00e1lov\u00e9 komunika\u010dn\u00e9 rie\u0161enie s pokro\u010dil\u00fdmi analytick\u00fdmi a reportovac\u00edmi n\u00e1strojmi.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Cenotvorba<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"644\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/ringover-prices.png\" alt=\"\" class=\"wp-image-166943\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/ringover-prices.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/ringover-prices-300x189.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/ringover-prices-768x483.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/ringover-prices-681x428.png 681w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/ringover-prices-424x267.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/ringover-prices-180x113.png 180w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/ringover-prices-88x55.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">5. 8&#215;8<\/h3>\n\n\n\n<p>8&#215;8 je st\u00e1le zelen\u00e9 telef\u00f3nne rie\u0161enie zameran\u00e9 na integr\u00e1ciu a anal\u00fdzu.\nPoskytovate\u013e je <a   href=\"\">vhodn\u00fd pre podniky<\/a>, ale predplatn\u00e9 ni\u017e\u0161ej \u00farovne je vhodn\u00e9 aj pre men\u0161ie organiz\u00e1cie.\nSpolo\u010dnos\u0165 8&#215;8 m\u00f4\u017ee svojim predplatite\u013eom pon\u00faknu\u0165 mnoho v\u00fdhod.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">V\u00fdhody syst\u00e9mu 8&#215;8<\/h4>\n\n\n\n<p>Poskytovate\u013e predov\u0161etk\u00fdm odviedol skvel\u00fa pr\u00e1cu pri budovan\u00ed analytick\u00e9ho syst\u00e9mu, ktor\u00fd dok\u00e1\u017ee efekt\u00edvne sledova\u0165 rozsiahle obchodn\u00e9 procesy.\nSyst\u00e9m reportovania 8&#215;8 centralizuje v\u0161etky \u00fadaje na jednom mieste, tak\u017ee mana\u017e\u00e9ri m\u00f4\u017eu svoje t\u00edmy lep\u0161ie organizova\u0165 a ur\u00fdchli\u0165 ich pracovn\u00e9 postupy.\nZ\u00edskate tie\u017e reporty v re\u00e1lnom \u010dase.  <\/p>\n\n\n\n<p>\u010ealej tu m\u00e1me komplexn\u00e9 integr\u00e1cie rie\u0161enia so softv\u00e9rom, ako s\u00fa Salesforce, Slack, Microsoft Teams a mnoh\u00e9 \u010fal\u0161ie.\nPou\u017e\u00edvatelia 8&#215;8 navy\u0161e z\u00edskaj\u00fa neobmedzen\u00e9 volania do viac ako 40 kraj\u00edn.\nTelef\u00f3nny softv\u00e9r 8&#215;8 je vybaven\u00fd inteligentn\u00fdm dialerom, funkciou click-to-call a nahr\u00e1van\u00edm hovorov.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Riadenie call centra<\/li>\n\n\n\n<li>IVR<\/li>\n\n\n\n<li>Spr\u00e1va kontaktov<\/li>\n\n\n\n<li>Anal\u00fdza a pod\u00e1vanie spr\u00e1v<\/li>\n\n\n\n<li>Monitorovanie hovorov<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u010co ch\u00fdba v syst\u00e9me 8&#215;8?<\/h4>\n\n\n\n<p>Ak vlastn\u00edte firmu, ktor\u00e1 p\u00f4sob\u00ed glob\u00e1lne, mo\u017eno by ste mali zv\u00e1\u017ei\u0165 nieko\u013eko vec\u00ed t\u00fdkaj\u00facich sa form\u00e1tu 8&#215;8:<\/p>\n\n\n\n<p>Z\u00e1sadn\u00fdm obmedzen\u00edm, najm\u00e4 pre ve\u013ek\u00e9 medzin\u00e1rodn\u00e9 spolo\u010dnosti, s\u00fa region\u00e1lne obmedzenia neobmedzen\u00e9ho volania.\nPou\u017e\u00edvatelia so z\u00e1kladn\u00fdm tarifom Express m\u00f4\u017eu vyu\u017e\u00edva\u0165 neobmedzen\u00e9 volania len v USA a Kanade.   <\/p>\n\n\n\n<p><strong>Po\u017eadovan\u00e9 fyzick\u00e9 umiestnenie:<\/strong> Potrebujete kancel\u00e1riu, kam chcete zavola\u0165, aby ste odtia\u013e dostali \u010d\u00edslo.  <\/p>\n\n\n\n<p><strong>Geografick\u00e9 obmedzenia pre SMS: <\/strong>8&#215;8 nepokr\u00fdva n\u00e1klady na mobiln\u00e9 \u010d\u00edsla v Braz\u00edlii.  <\/p>\n\n\n\n<p><strong>Integr\u00e1cie: <\/strong>8&#215;8 nespolupracuje s telekomunika\u010dn\u00fdmi spolo\u010dnos\u0165ami, tak\u017ee pou\u017e\u00edvatelia nebud\u00fa ma\u0165 k dispoz\u00edcii nat\u00edvnu integr\u00e1ciu s konkr\u00e9tnymi rie\u0161eniami, ako je WhatsApp.\nNenat\u00edvnu integr\u00e1ciu mus\u00ed nastavi\u0165 technick\u00fd t\u00edm. <\/p>\n\n\n\n<p><strong>Vlastnosti:<\/strong> 8&#215;8 ch\u00fdbaj\u00fa funkcie ako <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/oznacovanie-hovorov\/\">ozna\u010dovanie hovorov<\/a> pre efekt\u00edvnej\u0161ie procesy volania, <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/maskovanie-id-volajuceho-chrante-svoje-telefonne-cislo\/\">maskovanie hovorov<\/a> na ochranu va\u0161ich osobn\u00fdch \u00fadajov a API na prepojenie s n\u00e1strojmi, ktor\u00e9 m\u00e1te radi.\nAutomatiza\u010dn\u00e9 n\u00e1stroje, ako napr\u00edklad IVR, smerovanie na z\u00e1klade zru\u010dnost\u00ed alebo automatick\u00e9 sp\u00e4tn\u00e9 volanie, sa dod\u00e1vaj\u00fa len s pl\u00e1nmi vy\u0161\u0161ej \u00farovne.\nZa nahr\u00e1vanie hovorov si mus\u00edte priplati\u0165.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pre ak\u00fd typ podniku je to najlep\u0161ie?<\/h4>\n\n\n\n<p>Flexibiln\u00e9 pre ka\u017ed\u00fa firmu.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Cenotvorba<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1810\" height=\"1382\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36.png\" alt=\"\" class=\"wp-image-162791\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36.png 1810w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-300x229.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-1024x782.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-768x586.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-1536x1173.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-1367x1044.png 1367w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-1690x1290.png 1690w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-1572x1200.png 1572w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-200x153.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-587x448.png 587w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-524x400.png 524w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-484x370.png 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-400x305.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-381x291.png 381w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-105x80.png 105w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-177x135.png 177w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Screenshot-2023-03-15-at-17.41.36-64x49.png 64w\" sizes=\"auto, (max-width: 1810px) 100vw, 1810px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">6. \u010c\u00edseln\u00edk<\/h3>\n\n\n\n<p>Ak nie ste na trhu s telef\u00f3niou VoIP nov\u00e1\u010dikom, ur\u010dite ste u\u017e po\u010duli o slu\u017ebe Dialpad.\nJe to spo\u013eahliv\u00e9, jednotn\u00e9 rie\u0161enie telefonovania s jednoduchou zabudovanou umelou inteligenciou a pokro\u010dilou anal\u00fdzou.\nV\u010faka \u017eiv\u00e9mu chatu, telefonickej infolinke a znalostnej datab\u00e1ze je to skvel\u00e1 ponuka pre t\u00edmy z\u00e1kazn\u00edckej podpory.    <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">V\u00fdhody aplik\u00e1cie Dialpad<\/h4>\n\n\n\n<p>Hlavn\u00fdmi v\u00fdhodami slu\u017eby Dialpad s\u00fa hlasov\u00e1 inteligencia a doba prev\u00e1dzky v rozmedz\u00ed 99 % a\u017e 100 %.\nZ\u00edskate konferen\u010dn\u00e9 videohovory, anal\u00fdzu n\u00e1lad, prepisy hlasovej po\u0161ty, metriky sledovania hovorov, funkciu Speech-to-Text na automatick\u00e9 nahr\u00e1vanie hovorov a mnoho \u010fal\u0161ieho.   <\/p>\n\n\n\n<p>Pomocou aplik\u00e1cie Dialpad m\u00f4\u017eete bezplatne vola\u0165 do USA a Kanady odkia\u013eko\u013evek na svete.\nBezplatn\u00e9 je aj prich\u00e1dzaj\u00face a odch\u00e1dzaj\u00face volanie v r\u00e1mci va\u0161ej krajiny.\nPoskytovate\u013e m\u00e1 modern\u00e9, preh\u013eadn\u00e9 pou\u017e\u00edvate\u013esk\u00e9 rozhranie, mno\u017estvo \u0161koliacich vide\u00ed a dobre vytvoren\u00fa mobiln\u00fa aplik\u00e1ciu.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nahr\u00e1vanie hovorov<\/li>\n\n\n\n<li>Strojov\u00e9 u\u010denie<\/li>\n\n\n\n<li>Anal\u00fdza hovorov<\/li>\n\n\n\n<li>Hodnotenie z\u00e1kazn\u00edkov<\/li>\n\n\n\n<li>Smerovanie hovorov<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u010co ch\u00fdba \u010d\u00edseln\u00edku?<\/h4>\n\n\n\n<p>Hoci aplik\u00e1cia Dialpad pon\u00faka v\u00fdkonn\u00fd dialer, ch\u00fdba jej <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\">inteligentn\u00fd <\/a>a predikt\u00edvny dialer.\nFunkcia Power dialer je obmedzen\u00e1, preto\u017ee funguje len so Salesforce.\nNa rozdiel od aplik\u00e1cie CloudTalk umo\u017e\u0148uje aplik\u00e1cia Dialpad pou\u017e\u00edvate\u013eom vyt\u00e1\u010da\u0165 telef\u00f3nne \u010d\u00edsla len manu\u00e1lne.    <\/p>\n\n\n\n<p>Funkcia <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/uprednostnovane-smerovanie-agentov\/\">Preferovan\u00fd agent<\/a> funguje len prostredn\u00edctvom rozhrania API.  <\/p>\n\n\n\n<p>V aplik\u00e1cii Dialpad tie\u017e ch\u00fdba vizu\u00e1lny editor toku <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">hovorov pre n\u00e1vrh\u00e1ra toku hovorov<\/a>. Okrem toho nem\u00f4\u017eete posiela\u0165 SMS spr\u00e1vy mimo USA a Kanady, hoci t\u00e1to funkcia bude \u010doskoro dostupn\u00e1 aj pre pou\u017e\u00edvate\u013eov v <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/virtualne-cislo-pre-velku-britaniu\/\">Spojenom kr\u00e1\u013eovstve<\/a>.<\/p>\n\n\n\n<p>Poskytovate\u013e pon\u00faka obmedzen\u00fd z\u00e1sobn\u00edk integr\u00e1cie a hlasov\u00e1 schr\u00e1nka sa dod\u00e1va len s aplik\u00e1ciou Dialpad Sell.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pre ak\u00fd typ podniku je to najlep\u0161ie?<\/h4>\n\n\n\n<p>\u013dubovo\u013en\u00e1 ve\u013ekos\u0165 predajnej organiz\u00e1cie, ktor\u00e1 chce zv\u00fd\u0161i\u0165 efektivitu agentov a zr\u00fdchli\u0165 \u010das n\u00e1behu.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Cenotvorba<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1086\" height=\"805\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Dialpad-pricing.png\" alt=\"\" class=\"wp-image-164385\" style=\"width:836px;height:auto\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Dialpad-pricing.png 1086w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Dialpad-pricing-300x222.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Dialpad-pricing-1024x759.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Dialpad-pricing-768x569.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Dialpad-pricing-200x148.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Dialpad-pricing-604x448.png 604w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Dialpad-pricing-540x400.png 540w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Dialpad-pricing-484x359.png 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Dialpad-pricing-400x297.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Dialpad-pricing-392x291.png 392w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Dialpad-pricing-108x80.png 108w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Dialpad-pricing-182x135.png 182w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/Dialpad-pricing-64x47.png 64w\" sizes=\"auto, (max-width: 1086px) 100vw, 1086px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">7. Talkdesk<\/h3>\n\n\n\n<p>Talkdesk je cloudov\u00e9 rie\u0161enie kontaktn\u00e9ho centra, ktor\u00e9 umo\u017e\u0148uje firm\u00e1m poskytova\u0165 z\u00e1kazn\u00edcku podporu prostredn\u00edctvom telef\u00f3nu, e-mailu, chatu a soci\u00e1lnych siet\u00ed.\nPon\u00faka cel\u00fd rad funkci\u00ed, ako je napr\u00edklad smerovanie hovorov, IVR a riadenie pracovnej sily, a pou\u017e\u00edvaj\u00fa ho spolo\u010dnosti v\u0161etk\u00fdch ve\u013ekost\u00ed. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">V\u00fdhody slu\u017eby Talkdesk<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jednoduch\u00e9 nastavenie a pou\u017e\u00edvanie.<\/li>\n\n\n\n<li>\u0160irok\u00e1 \u0161k\u00e1la funkci\u00ed a integr\u00e1ci\u00ed.<\/li>\n\n\n\n<li>Z\u00e1kazn\u00edcka podpora 24\/7.<\/li>\n\n\n\n<li>Pokro\u010dil\u00e9 analytick\u00e9 a reportovacie n\u00e1stroje.<\/li>\n\n\n\n<li>Nahr\u00e1vanie hlasu a obrazovky na zabezpe\u010denie kvality.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Smerovanie hovorov: Smerovanie hovorov na z\u00e1klade zru\u010dnost\u00ed, jazyka a \u010fal\u0161\u00edch inform\u00e1ci\u00ed.<\/li>\n\n\n\n<li>Interakt\u00edvna hlasov\u00e1 odozva (IVR): Poskytnite z\u00e1kazn\u00edkom mo\u017enosti.<\/li>\n\n\n\n<li>Riadenie pracovnej sily: Napl\u00e1nujte a spravujte agentov a ich \u00falohy.<\/li>\n\n\n\n<li>Monitorovanie v re\u00e1lnom \u010dase: Monitorovanie hovorov a agentov v re\u00e1lnom \u010dase.<\/li>\n\n\n\n<li>Nahr\u00e1vanie hlasu a obrazovky: Nahr\u00e1vanie hovorov a obrazoviek na zabezpe\u010denie kvality.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u010co ch\u00fdba Talkdesku?<\/h4>\n\n\n\n<p>Talkdesk nepon\u00faka konferen\u010dn\u00e9 hovory ani automatick\u00e9 volania, \u010do m\u00f4\u017ee by\u0165 nev\u00fdhodou pre obchodn\u00e9 t\u00edmy.\nOkrem toho niektor\u00ed pou\u017e\u00edvatelia uv\u00e1dzaj\u00fa, \u017ee platforma m\u00f4\u017ee by\u0165 pomal\u00e1 a n\u00e1chyln\u00e1 na technick\u00e9 probl\u00e9my.\nK dispoz\u00edcii nie je ani bezplatn\u00e1 sk\u00fa\u0161obn\u00e1 verzia.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pre ak\u00fd typ podniku je to najlep\u0161ie?<\/h4>\n\n\n\n<p>Talkdesk je dobrou vo\u013ebou pre firmy v\u0161etk\u00fdch ve\u013ekost\u00ed, ktor\u00e9 potrebuj\u00fa flexibiln\u00e9 a \u0161k\u00e1lovate\u013en\u00e9 rie\u0161enie kontaktn\u00e9ho centra.\nJe obzvl\u00e1\u0161\u0165 u\u017eito\u010dn\u00e9 pre podniky, ktor\u00e9 chc\u00fa \u0161irok\u00fa \u0161k\u00e1lu integr\u00e1ci\u00ed a analytick\u00fdch n\u00e1strojov. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Cenotvorba<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"322\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/talkdesk-prices.png\" alt=\"\" class=\"wp-image-166751\" style=\"width:836px;height:auto\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/talkdesk-prices.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/talkdesk-prices-300x94.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/talkdesk-prices-768x242.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/talkdesk-prices-760x239.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/talkdesk-prices-424x133.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/talkdesk-prices-200x63.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/talkdesk-prices-88x28.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">8. RingCentral<\/h3>\n\n\n\n<p>Ke\u010f sa zamysl\u00edte nad<a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/phone-solutions-for-business-the-top-providers-for-2022-and-ahead\/\"> rie\u0161eniami telefonovania VoIP<\/a>, RingCentral patr\u00ed medzi prv\u00e9, ktor\u00e9 v\u00e1m napadn\u00fa.\nNiet divu, \u017ee t\u00e1to spolo\u010dnos\u0165 je na trhu u\u017e viac ako 20 rokov a vybudovala si dobr\u00e9 meno.   <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">V\u00fdhody spolo\u010dnosti RingCentral<\/h4>\n\n\n\n<p>RingCentral m\u00e1 ve\u013ek\u00e9 mno\u017estvo funkci\u00ed a pon\u00faka hlas a video v HD kvalite.\nPoskytovate\u013e je vhodn\u00fd pre podniky, preto\u017ee poskytuje multikan\u00e1lov\u00e9 prostredie, n\u00e1stroje na kvalifik\u00e1ciu potenci\u00e1lnych z\u00e1kazn\u00edkov, riadenie, spolupr\u00e1cu a v\u00fdkonn\u00e9 funkcie &#8211; to v\u0161etko v jednom softv\u00e9ri. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Trunking SIP<\/li>\n\n\n\n<li>IVR<\/li>\n\n\n\n<li>Nahr\u00e1vanie hovorov<\/li>\n\n\n\n<li>Smerovanie hovorov<\/li>\n\n\n\n<li>Spr\u00e1va kontaktov<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u010co ch\u00fdba spolo\u010dnosti RingCentral?<\/h4>\n\n\n\n<p>Napriek v\u0161etk\u00fdm pozit\u00edvam ch\u00fdba RingCentralu mnoho z\u00e1kladn\u00fdch n\u00e1strojov, ktor\u00e9 modern\u00e9 podniky potrebuj\u00fa.  <\/p>\n\n\n\n<p>Funkcie, ako je nat\u00edvna anal\u00fdza sentimentu, prepis re\u010di do textu, inteligentn\u00e9 dialery alebo smerovanie zalo\u017een\u00e9 na zru\u010dnostiach, s\u00fa zahrnut\u00e9 len v rie\u0161en\u00ed kontaktn\u00e9ho centra.\nTo ist\u00e9 plat\u00ed aj pre niektor\u00e9 funkcie spr\u00e1vy agentov, ako je monitorovanie. <\/p>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/nahravanie-v-call-centre-automaticke-zachytavanie-hovorov\/\">N\u00e1stroj na nahr\u00e1vanie hovorov<\/a> a <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-bezplatne-cisla-pre-svoju-firmu\/\">bezplatn\u00e9 \u010d\u00edsla<\/a> s\u00fa k dispoz\u00edcii len ako doplnky za pr\u00edplatok.  <\/p>\n\n\n\n<p>Okrem toho m\u00f4\u017ee implement\u00e1cia spolo\u010dnosti RingCentral trva\u0165 a\u017e 90 dn\u00ed a zah\u0155\u0148a implementa\u010dn\u00fd poplatok. Pou\u017e\u00edvate\u013esk\u00e9 rozhranie slu\u017eby RingCentral tie\u017e nie je v\u017edy najpriate\u013eskej\u0161ie na pr\u00e1cu.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pre ak\u00fd typ podniku je to najlep\u0161ie?<\/h4>\n\n\n\n<p>RingCentral MVP je flexibiln\u00e9 cloudov\u00e9 rie\u0161enie ide\u00e1lne pre podniky v\u0161etk\u00fdch ve\u013ekost\u00ed.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Cenotvorba<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1218\" height=\"723\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-27-at-12.15.42.png\" alt=\"Nov&#xE9; ceny RingCentral\" class=\"wp-image-175945\" style=\"width:836px;height:auto\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-27-at-12.15.42.png 1218w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-27-at-12.15.42-300x178.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-27-at-12.15.42-1024x608.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-27-at-12.15.42-768x456.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-27-at-12.15.42-721x428.png 721w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-27-at-12.15.42-424x252.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-27-at-12.15.42-190x113.png 190w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-27-at-12.15.42-88x52.png 88w\" sizes=\"auto, (max-width: 1218px) 100vw, 1218px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">9. Nextiva<\/h3>\n\n\n\n<p>Spolo\u010dnos\u0165 Nextiva je ve\u013ek\u00fdm hr\u00e1\u010dom na trhu VoIP a poskytuje slu\u017eby viac ako 15 000 z\u00e1kazn\u00edkom.\nNextiva je v\u0161eobecne pova\u017eovan\u00e1 za u\u017e\u00edvate\u013esky pr\u00edvetiv\u00fa &#8211; pou\u017e\u00edvatelia m\u00f4\u017eu za\u010da\u0165 telefonova\u0165 v priebehu nieko\u013ek\u00fdch min\u00fat v\u010faka jednoduch\u00e9mu a intuit\u00edvnemu procesu nastavenia.\nOkrem toho je hostite\u013eom syst\u00e9mu spolo\u010dnos\u0165 Nextiva, v\u010faka \u010domu je \u00fadr\u017eba softv\u00e9ru v kompetencii spolo\u010dnosti Nextiva.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">V\u00fdhody spolo\u010dnosti Nextiva<\/h4>\n\n\n\n<p>Nextiva pon\u00faka r\u00f4zne pokro\u010dil\u00e9 funkcie vr\u00e1tane konferen\u010dn\u00fdch hovorov, prepisu hlasovej po\u0161ty, viac\u00farov\u0148ovej obsluhy a mnoh\u00fdch \u010fal\u0161\u00edch.\nPoskytovate\u013e sa tie\u017e integruje s rie\u0161eniami ako Zendesk, ConnectWise alebo MS Teams. <\/p>\n\n\n\n<p>Virtu\u00e1lne faxovanie Nextiva v s\u00falade s HIPAA je skvel\u00fdm rie\u0161en\u00edm pre zdravotn\u00edckych pracovn\u00edkov.\nZdravotn\u00edcki pracovn\u00edci m\u00f4\u017eu zdie\u013ea\u0165 inform\u00e1cie bez toho, aby sa museli ob\u00e1va\u0165 poru\u0161enia ochrany \u00fadajov.   <\/p>\n\n\n\n<p>Podpora 24\/7 navy\u0161e znamen\u00e1, \u017ee s\u00fa v\u00e1m v\u017edy k dispoz\u00edcii agenti, ktor\u00ed v\u00e1m pom\u00f4\u017eu.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Neobmedzen\u00e9 volanie<\/li>\n\n\n\n<li>Z\u00e1znamy videokonferenci\u00ed<\/li>\n\n\n\n<li>Mobiln\u00e9 a po\u010d\u00edta\u010dov\u00e9 aplik\u00e1cie<\/li>\n\n\n\n<li>Optimaliz\u00e1cia pracovn\u00fdch postupov<\/li>\n\n\n\n<li>Viackan\u00e1lov\u00e1 komunik\u00e1cia<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u010co ch\u00fdba spolo\u010dnosti Nextiva?<\/h4>\n\n\n\n<p>Hoci je Nextiva zn\u00e1mym rie\u0161en\u00edm VoIP, pri zva\u017eovan\u00ed tohto poskytovate\u013ea by ste mali vedie\u0165 o niektor\u00fdch ot\u00e1zkach:<\/p>\n\n\n\n<p><strong>Integr\u00e1cie: <\/strong>Nextive ch\u00fdbaj\u00fa niektor\u00e9 integr\u00e1cie, ako napr\u00edklad Slack alebo Zapier.\nPomocou Zapier m\u00f4\u017eu pou\u017e\u00edvatelia prepoji\u0165 svoj syst\u00e9m VoIP telef\u00f3nie s tis\u00edckami in\u00fdch syst\u00e9mov.   <\/p>\n\n\n\n<p><strong>Ceny:<\/strong> Mnoh\u00ed pova\u017euj\u00fa ceny spolo\u010dnosti Nextiva za vysok\u00e9, najm\u00e4 pre mal\u00e9 podniky.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pre ak\u00fd typ podniku je to najlep\u0161ie?<\/h4>\n\n\n\n<p>Podniky potrebuj\u00fa robustn\u00fd, bezpe\u010dn\u00fd a spo\u013eahliv\u00fd podnikov\u00fd telef\u00f3nny syst\u00e9m, ktor\u00fd funguje na ka\u017edom zariaden\u00ed a m\u00e1 pokro\u010dil\u00e9 funkcie, ako s\u00fa videokonferencie, mobiln\u00e9 aplik\u00e1cie, nahr\u00e1vanie hovorov a \u010fal\u0161ie.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Cenotvorba<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1285\" height=\"924\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/nextiva.png\" alt=\"\" class=\"wp-image-164399\" style=\"width:836px;height:auto\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/nextiva.png 1285w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/nextiva-300x216.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/nextiva-1024x736.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/nextiva-768x552.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/nextiva-200x144.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/nextiva-623x448.png 623w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/nextiva-556x400.png 556w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/nextiva-484x348.png 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/nextiva-400x288.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/nextiva-392x282.png 392w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/nextiva-111x80.png 111w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/nextiva-188x135.png 188w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/nextiva-64x46.png 64w\" sizes=\"auto, (max-width: 1285px) 100vw, 1285px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">10. P\u00e4\u01659<\/h3>\n\n\n\n<p>Five9 je cloudov\u00e9 rie\u0161enie kontaktn\u00e9ho centra, ktor\u00e9 pon\u00faka cel\u00fd rad funkci\u00ed pre z\u00e1kazn\u00edcke slu\u017eby a predajn\u00e9 t\u00edmy.\nPatr\u00ed medzi ne multikan\u00e1lov\u00e1 podpora, optimaliz\u00e1cia pracovnej sily, reporting a analytika a \u010fal\u0161ie. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">V\u00fdhody spolo\u010dnosti Five9<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pon\u00faka komplexn\u00e9 rie\u0161enie cloudov\u00e9ho kontaktn\u00e9ho centra.<\/li>\n\n\n\n<li>Viackan\u00e1lov\u00e1 podpora pre bezprobl\u00e9mov\u00fa z\u00e1kazn\u00edcku sk\u00fasenos\u0165.<\/li>\n\n\n\n<li>Pokro\u010dil\u00e9 funkcie optimaliz\u00e1cie pracovnej sily na zv\u00fd\u0161enie produktivity agentov.<\/li>\n\n\n\n<li>Robustn\u00e9 mo\u017enosti reportovania a anal\u00fdzy.<\/li>\n\n\n\n<li>Jednoduch\u00e1 integr\u00e1cia s in\u00fdm softv\u00e9rom.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Viackan\u00e1lov\u00e1 podpora: Umo\u017e\u0148uje interakciu cez v\u0161etky kan\u00e1ly.<\/li>\n\n\n\n<li>Optimaliz\u00e1cia pracovnej sily: Zvy\u0161uje produktivitu a anga\u017eovanos\u0165 agentov.<\/li>\n\n\n\n<li>Vykazovanie a anal\u00fdza: Poskytuje inform\u00e1cie na zlep\u0161enie v\u00fdkonnosti.<\/li>\n\n\n\n<li>Integr\u00e1cie: Jednoduch\u00e9 prepojenie s in\u00fdm softv\u00e9rom.<\/li>\n\n\n\n<li>Rie\u0161enie &#8222;v\u0161etko v jednom&#8220;: Pon\u00faka komplexn\u00e9 rie\u0161enie cloudov\u00e9ho kontaktn\u00e9ho centra.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u010co ch\u00fdba spolo\u010dnosti Five9?<\/h4>\n\n\n\n<p>Ceny spolo\u010dnosti Five9 m\u00f4\u017eu by\u0165 v porovnan\u00ed s niektor\u00fdmi in\u00fdmi rie\u0161eniami kontaktn\u00fdch centier na trhu vy\u0161\u0161ie, \u010do m\u00f4\u017ee by\u0165 pre niektor\u00e9 podniky menej atrakt\u00edvne.\nOkrem toho niektor\u00ed pou\u017e\u00edvatelia hl\u00e1sili probl\u00e9my s kvalitou hovorov tejto platformy. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pre ak\u00fd typ podniku je to najlep\u0161ie?<\/h4>\n\n\n\n<p>Five9 je vhodn\u00fd pre stredne ve\u013ek\u00e9 a ve\u013ek\u00e9 podniky, ktor\u00e9 potrebuj\u00fa komplexn\u00e9 cloudov\u00e9 rie\u0161enie kontaktn\u00e9ho centra s podporou v\u0161etk\u00fdch kan\u00e1lov, pokro\u010dil\u00fdmi funkciami optimaliz\u00e1cie pracovnej sily a robustn\u00fdmi mo\u017enos\u0165ami reportovania a anal\u00fdzy.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Cenotvorba<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"657\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/five9-pricing.png\" alt=\"\" class=\"wp-image-167055\" style=\"width:836px;height:auto\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/five9-pricing.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/five9-pricing-300x192.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/five9-pricing-768x493.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/five9-pricing-667x428.png 667w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/five9-pricing-424x272.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/five9-pricing-176x113.png 176w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/five9-pricing-88x56.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">11. Ooma<\/h3>\n\n\n\n<p>Ooma je ide\u00e1lnym <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/small-business-voip\/\">rie\u0161en\u00edm<\/a> pre men\u0161ie spolo\u010dnosti do 500 zamestnancov alebo pre dom\u00e1ce telef\u00f3nne slu\u017eby. Pou\u017e\u00edva sa najm\u00e4 na zaznamen\u00e1vanie hovorov, upozornenia a eskal\u00e1cie.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">V\u00fdhody spolo\u010dnosti Ooma<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jednoduch\u00e9 nastavenie: telef\u00f3nny syst\u00e9m m\u00f4\u017eete nain\u0161talova\u0165 bez ak\u00fdchko\u013evek technick\u00fdch znalost\u00ed a dod\u00e1va sa vopred nakonfigurovan\u00fd.<\/li>\n\n\n\n<li>Mobiln\u00e1 aplik\u00e1cia s bohat\u00fdmi funkciami, ktor\u00e1 je kompatibiln\u00e1 so zariadeniami iPhone aj Android.<\/li>\n\n\n\n<li>Virtu\u00e1lny recep\u010dn\u00fd od spolo\u010dnosti Ooma je skvelou mo\u017enos\u0165ou na spr\u00e1vu hovorov pre va\u0161u spolo\u010dnos\u0165.\nM\u00f4\u017eete naprogramova\u0165 personalizovan\u00e9 uv\u00edtanie, presmerova\u0165 volaj\u00facich na r\u00f4zne pr\u00edpojky alebo pon\u00faknu\u0165 ponuku mo\u017enost\u00ed, ktor\u00e9 m\u00f4\u017eu volaj\u00facich presmerova\u0165 na pr\u00edslu\u0161n\u00fa stranu. <\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 vlastnosti<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Presmerovanie hlasovej po\u0161ty na e-mail<\/li>\n\n\n\n<li>ID volaj\u00faceho alebo videokonferencia<\/li>\n\n\n\n<li>Po\u010d\u00edta\u010dov\u00e9 a mobiln\u00e9 aplik\u00e1cie pre Android a iPhone<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u010co ch\u00fdba spolo\u010dnosti Ooma?<\/h4>\n\n\n\n<p>Hoci je nastavenie ve\u013emi jednoduch\u00e9 a m\u00f4\u017eete po\u017eiada\u0165 o pomoc sprievodcov alebo z\u00e1kazn\u00edcku podporu, nie je potrebn\u00e9 \u017eiadne osobn\u00e9 \u0161kolenie.\nSpolo\u010dnos\u0165 Ooma tie\u017e nepon\u00faka predikt\u00edvne \u010d\u00edseln\u00edky a spr\u00e1vu telemarketingu.\nTieto funkcie ur\u00fdch\u013euj\u00fa v\u00e1\u0161 pracovn\u00fd postup a v\u00fdrazne u\u013eah\u010duj\u00fa va\u0161e predajn\u00e9 \u00fasilie.    <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pre ak\u00fd typ podniku je to najlep\u0161ie?<\/h4>\n\n\n\n<p>Ooma je najlep\u0161ia pre men\u0161ie podniky, ktor\u00e9 h\u013eadaj\u00fa z\u00e1kladn\u00fa slu\u017ebu VoIP.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Cenotvorba<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"913\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/Ooma-office-Pricing-1.png\" alt=\"\" class=\"wp-image-165522\" style=\"width:836px;height:auto\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/Ooma-office-Pricing-1.png 1600w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/Ooma-office-Pricing-1-300x171.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/Ooma-office-Pricing-1-1024x584.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/Ooma-office-Pricing-1-768x438.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/Ooma-office-Pricing-1-1536x876.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/Ooma-office-Pricing-1-1300x742.png 1300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/Ooma-office-Pricing-1-750x428.png 750w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/Ooma-office-Pricing-1-424x242.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/Ooma-office-Pricing-1-198x113.png 198w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/04\/Ooma-office-Pricing-1-88x50.png 88w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Z\u00e1ver<\/h2>\n\n\n\n<p>Softv\u00e9r na telefonovanie za studena v\u00fdrazne zvy\u0161uje prev\u00e1dzkov\u00fa efekt\u00edvnos\u0165 mal\u00fdch podnikov, \u010d\u00edm u\u013eah\u010duje dosiahnutie n\u00e1kladovej efekt\u00edvnosti a ziskovosti.  <\/p>\n\n\n\n<p>V\u010faka funkci\u00e1m navrhnut\u00fdm na r\u00fdchle nastavenie a jednoduch\u00e9 pou\u017e\u00edvanie sa podniky m\u00f4\u017eu vyhn\u00fa\u0165 dodato\u010dn\u00fdm n\u00e1kladom na IT podporu a vyu\u017e\u00edva\u0165 zjednodu\u0161en\u00e9 procesy n\u00e1stupu.\nAutomatiz\u00e1cia rutinn\u00fdch \u00faloh uvo\u013e\u0148uje cenn\u00fd \u010das, zatia\u013e \u010do bezprobl\u00e9mov\u00e9 integr\u00e1cie, najm\u00e4 s platformami ako Pipedrive, zabezpe\u010duj\u00fa ucelen\u00fd technick\u00fd ekosyst\u00e9m.\nTo nielen zvy\u0161uje efektivitu, ale aj podporuje rast pr\u00edjmov, \u010d\u00edm sa mal\u00fdm podnikom dar\u00ed na konkuren\u010dn\u00fdch trhoch.  <\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#000\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">Porovnanie CloudTalk s najlep\u0161\u00edmi softv\u00e9rmi kontaktn\u00fdch centier<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"635\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/eBook-top-contact-center-providers.svg\" alt=\"\" class=\"wp-image-177212\" style=\"object-fit:cover\"\/><\/figure><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/top-contact-center-software\/\">\u010c\u00edtajte zadarmo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover ct-block-article-faq ct-virtual-numbers-page-rankmath-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-148766\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/10\/blog-article-faq-cover-question-marks.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center ct-block-article-faq-header\">\u010casto kladen\u00e9 ot\u00e1zky<\/h3>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">M\u00f4\u017eete automatizova\u0165 telefonovanie za studena?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u00c1no, <a href=\"https:\/\/staging.cloudtalk.io\/blog\/what-is-cold-calling\/\" target=\"_blank\" rel=\"noopener\">telefonovanie na studenej linke<\/a> sa d\u00e1 automatizova\u0165 pomocou softv\u00e9ru s funkciou automatick\u00e9ho vyt\u00e1\u010dania a pl\u00e1novan\u00fdch hovorov, \u010do zvy\u0161uje efektivitu a umo\u017e\u0148uje obchodn\u00fdm z\u00e1stupcom s\u00fastredi\u0165 sa na konverz\u00e1ciu namiesto manu\u00e1lneho vyt\u00e1\u010dania.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Pre\u010do integrova\u0165 CRM do softv\u00e9ru na telefonovanie za studena?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Integr\u00e1cia CRM so softv\u00e9rom na telefonovanie za studena zabezpe\u010duje zaznamen\u00e1vanie v\u0161etk\u00fdch interakci\u00ed so z\u00e1kazn\u00edkmi, poskytuje obchodn\u00fdm z\u00e1stupcom cenn\u00e9 s\u00favislosti a umo\u017e\u0148uje personalizovan\u00e9 n\u00e1sledn\u00e9 kroky, \u010d\u00edm zvy\u0161uje \u00fa\u010dinnos\u0165 predajn\u00e9ho \u00fasilia a <a href=\"https:\/\/staging.cloudtalk.io\/blog\/does-cold-calling-really-work-for-b2b-businesses-in-2022\/\" target=\"_blank\" rel=\"noopener\">va\u0161ej strat\u00e9gie<\/a>.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Je telefonovanie za studena st\u00e1le \u00fa\u010dinn\u00e9?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u00c1no, telefonovanie &#8222;za studena&#8220; je st\u00e1le \u00fa\u010dinn\u00e9, najm\u00e4 ak je kombinovan\u00e9 so strategick\u00fdm pr\u00edstupom a podporovan\u00e9 modern\u00fdmi predajn\u00fdmi n\u00e1strojmi, ktor\u00e9 umo\u017e\u0148uj\u00fa podnikom oslovi\u0165 potenci\u00e1lnych z\u00e1kazn\u00edkov priamo a osobne.<br \/>\nPozrite si \u0161tatistiky o telefonovan\u00ed za studena <a href=\"https:\/\/staging.cloudtalk.io\/blog\/cold-calling-statistics\/\" target=\"_blank\" rel=\"noopener\">priamo tu<\/a>. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711547641323\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00fd je najlep\u0161\u00ed softv\u00e9r na telefonovanie za studena?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Najlep\u0161\u00ed softv\u00e9r na telefonovanie na studen\u00fa linku z\u00e1vis\u00ed od potrieb va\u0161ej firmy, ale medzi ob\u013e\u00faben\u00e9 mo\u017enosti patria CloudTalk, Aircall a RingCentral, ktor\u00e9 s\u00fa zn\u00e1me svojimi robustn\u00fdmi funkciami a mo\u017enos\u0165ami integr\u00e1cie so syst\u00e9mom CRM.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711547657186\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ako za\u010da\u0165 telefonova\u0165 za studena?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Ak chcete za\u010da\u0165 telefonova\u0165, definujte si cie\u013eov\u00fa skupinu, <a href=\"https:\/\/staging.cloudtalk.io\/blog\/cold-calling-scripts\/\" target=\"_blank\" rel=\"noopener\">pripravte si scen\u00e1r<\/a>, stanovte si jasn\u00e9 ciele a pou\u017eite softv\u00e9r na zjednodu\u0161enie procesu telefonovania. <a href=\"https:\/\/staging.cloudtalk.io\/blog\/cold-calling-training\/\" target=\"_blank\" rel=\"noopener\">\u0160kolenie<\/a> a prax s\u00fa k\u013e\u00fa\u010dov\u00e9 pre vytvorenie \u00fa\u010dinn\u00fdch strat\u00e9gi\u00ed telefonovania.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Nezabudnite, \u017ee na zap\u00f4sobenie m\u00e1te len 10 sek\u00fand. Bez spr\u00e1vnych n\u00e1strojov sa m\u00f4\u017ee sta\u0165 telefonovanie na dia\u013eku \u010dasovo n\u00e1ro\u010dn\u00fdm procesom,&#8230;<\/p>\n","protected":false},"author":126,"featured_media":207245,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-231846","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/231846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/126"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=231846"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/231846\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media\/207245"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=231846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/categories?post=231846"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/tags?post=231846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}