{"id":229384,"date":"2024-07-22T12:20:43","date_gmt":"2024-07-22T10:20:43","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/top-25-funkcii-call-centra-pre-rok-2024\/"},"modified":"2025-03-06T15:25:02","modified_gmt":"2025-03-06T13:25:02","slug":"top-25-funkcii-call-centra-pre-rok-2024","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/top-25-funkcii-call-centra-pre-rok-2024\/","title":{"rendered":"TOP 25 funkci\u00ed call centra pre rok 2026"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-black-color has-text-color\">25+ najlep\u0161\u00edch funkci\u00ed call centra<br\/>na maximaliz\u00e1ciu efekt\u00edvnosti podnikania v  2025<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\" style=\"border-radius:3px\">KONTAKTUJTE PREDAJ<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-ghost\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\" style=\"border-radius:3px\">VYSK\u00da\u0160A\u0164 ZDARMA<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-1024x576.png\" alt=\"\" class=\"wp-image-204543\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-88x50.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">\u010ci u\u017e automatizuj\u00fa pracovn\u00e9 postupy agentov, zlep\u0161uj\u00fa v\u00fdkonnos\u0165 hovorov alebo poskytuj\u00fa lep\u0161\u00ed preh\u013ead o celkovej \u010dinnosti call centra, funkcie call centra v kone\u010dnom d\u00f4sledku prispievaj\u00fa k trom d\u00f4le\u017eit\u00fdm aspektom v\u00e1\u0161ho podnikania &#8211; spokojnosti z\u00e1kazn\u00edkov, efektivite agentov a tvorbe pr\u00edjmov.<\/p>\n\n\n\n<p>Objavte najlep\u0161ie funkcie telef\u00f3nneho syst\u00e9mu call centra, ktor\u00e9 maximalizuj\u00fa v\u00fdkon va\u0161ej spolo\u010dnosti na str\u00e1nke 2025. Zabezpe\u010dte si poz\u00edciu l\u00eddra na trhu vo v\u0161etk\u00fdch aspektoch svojej \u010dinnosti.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">K\u013e\u00fa\u010dov\u00e9 poznatky:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Funkcie call centra mo\u017eno v\u0161eobecne rozdeli\u0165 do kateg\u00f3ri\u00ed zameran\u00fdch na automatiz\u00e1ciu volania, zefekt\u00edvnenie opakuj\u00facich sa ka\u017edodenn\u00fdch \u00faloh a vyhodnocovanie v\u00fdkonnosti.<\/li>\n\n\n\n<li>Umel\u00e1 inteligencia sa st\u00e1va d\u00f4le\u017eitou s\u00fa\u010das\u0165ou mnoh\u00fdch popredn\u00fdch poskytovate\u013eov softv\u00e9ru pre call centr\u00e1, preto\u017ee pom\u00e1ha \u010falej roz\u0161irova\u0165 va\u0161e \u00fasilie pomocou automatiz\u00e1cie a lep\u0161\u00edch poznatkov o \u00fadajoch.<\/li>\n\n\n\n<li>N\u00e1stroje, ktor\u00e9 si vyberiete, by v kone\u010dnom d\u00f4sledku mali dop\u013a\u0148a\u0165 ciele va\u0161ej spolo\u010dnosti, tak\u017ee cena z\u00e1vis\u00ed najm\u00e4 od toho, do akej miery chcete zlep\u0161i\u0165 svoje intern\u00e9 procesy.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color\" id=\"what-is-cold-calling\">Povinn\u00e9 funkcie call centra pre  2025<\/h2>\n\n\n\n<p>Pokia\u013e ide o VoIP, str\u00e1nka 2025 je v znamen\u00ed <strong>umelej inteligencie <\/strong>a <strong>CSAT<\/strong> a my sme sa postarali o to, aby sa to odrazilo v tomto zozname funkci\u00ed call centra. Je \u010das objavi\u0165 najlep\u0161ie funkcie call centra pre <strong>volania<\/strong>, <strong>automatiz\u00e1ciu<\/strong> a <strong>v\u00fdkon<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Najlep\u0161ie funkcie call centra pre volania<\/strong><\/h3>\n\n\n\n<p>Chcete vytvori\u0165 dokonal\u00fd z\u00e1kazn\u00edcky servis alebo vytvori\u0165 kri\u0161t\u00e1\u013eovo \u010dist\u00e9 spr\u00e1vy pre extern\u00fd predaj? Tieto funkcie syst\u00e9mu call centra ur\u010dite zv\u00fd\u0161ia va\u0161e \u00fasilie pri telefonovan\u00ed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#1 Kampane call centra<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>&#8222;Umms&#8220;, &#8222;aahs&#8220; a tr\u00e1pne pauzy s\u00fa minulos\u0165ou<br\/>s kampa\u0148ami call centra.<\/p>\n\n\n\n<p>Prevezmite \u00fapln\u00fa kontrolu nad konverz\u00e1ciami svojich agentov a umo\u017enite im<br\/>s\u00fastredi\u0165 sa na veci, ktor\u00e9 s\u00fa d\u00f4le\u017eit\u00e9, a poskytn\u00fa\u0165 im podrobn\u00e9 scen\u00e1re, prieskumy a dotazn\u00edky.<\/p>\n\n\n\n<p>Zefekt\u00edvnite ka\u017edodenn\u00e9 pracovn\u00e9 postupy pomocou vopred pripraven\u00fdch frontov. Nastavenie, monitorovanie a \u00faprava aspektov t\u00fdkaj\u00facich sa pokusov o volanie a \u010dasu medzi nimi v re\u00e1lnom \u010dase.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 a odchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zefekt\u00edvnenie oper\u00e1ci\u00ed pri volaniach<\/li>\n\n\n\n<li>Jednoduch\u00e9 a r\u00fdchle nastavenie<\/li>\n\n\n\n<li>Krat\u0161ie \u010dakacie doby<\/li>\n\n\n\n<li>Krat\u0161\u00ed \u010das medzi hovormi<\/li>\n\n\n\n<li>Zv\u00fd\u0161en\u00e1 produktivita agentov + vy\u0161\u0161ia spokojnos\u0165 z\u00e1kazn\u00edkov<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/campaigns-2\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"2-increase-your-number-of-calls\"><strong>#2 Kliknutie na hovor<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Transformujte sp\u00f4sob, ak\u00fdm va\u0161i agenti iniciuj\u00fa hovory, a to transform\u00e1ciou ka\u017ed\u00e9ho telef\u00f3nu<br\/>\u010d\u00edslo online alebo v n\u00e1stroji CRM\/helpdesk do klikate\u013en\u00e9ho form\u00e1tu. Odstr\u00e1nenie str\u00e1nky<br\/>ru\u010dn\u00e9 vyt\u00e1\u010danie a u\u0161etri\u0165 \u010das aj peniaze.<br\/><\/p>\n\n\n\n<p>Sta\u010d\u00ed, ak si do prehliada\u010da nain\u0161talujete roz\u0161\u00edrenie Click-to-Call.<br\/>Na kop\u00edrovanie a falo\u0161n\u00e9 \u010d\u00edseln\u00edky m\u00f4\u017eete rovnako zabudn\u00fa\u0165  <br\/>ako m\u00f4\u017eete vola\u0165 &#8211; okam\u017eite.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 a odchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Okam\u017eit\u00e9 hovory<\/li>\n\n\n\n<li>\u017diadne chyby<\/li>\n\n\n\n<li>\u017diadne manu\u00e1lne vyt\u00e1\u010danie + zjednodu\u0161en\u00e9 oper\u00e1cie<\/li>\n\n\n\n<li>Funguje vo v\u0161etk\u00fdch kan\u00e1loch<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$19<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$15<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/softver-na-volanie-kliknutim\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"3-time-your-calls-right\"><strong>#3 Nahr\u00e1vanie hovorov<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Z\u00edskajte r\u00fdchly preh\u013ead o spr\u00e1van\u00ed a v\u00fdkonnosti svojich agentov pomocou<br\/>Nahr\u00e1vanie hovorov pomocou umelej inteligencie. Jednoduch\u00fd pr\u00edstup ku v\u0161etk\u00fdm z\u00e1znamom hovorov prostredn\u00edctvom<br\/>prehliada\u010da vr\u00e1tane analytick\u00fdch \u00fadajov a pr\u00edslu\u0161nej hist\u00f3rie hovorov.<\/p>\n\n\n\n<p>Optimalizujte svoju celkov\u00fa strat\u00e9giu, cielenie a zasielanie spr\u00e1v alebo presne<br\/>slab\u00e9 str\u00e1nky jednotliv\u00fdch z\u00e1stupcov a opravi\u0165 ich pomocou prisp\u00f4soben\u00fdch<br\/>kou\u010dovanie.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Najlep\u0161ie pre:  <\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 a odchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hlbok\u00e9 poznatky<\/li>\n\n\n\n<li>Jednoduch\u00fd pr\u00edstup k nahr\u00e1vkam<\/li>\n\n\n\n<li>Automatick\u00e9 nahr\u00e1vanie<\/li>\n\n\n\n<li>Vlastn\u00fd kou\u010ding agentov + optimaliz\u00e1cia prev\u00e1dzky<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong><a    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/top-10-alternativy-aircall-porovnanie-a-ceny-2024\/\">Aircall<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong><a    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/top-10-alternativy-justcall-porovnanie-a-ceny-2024\/\"><\/a><a    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/top-10-alternativy-justcall-porovnanie-a-ceny-2024\/\">Justcall<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$19<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong><a    href=\"https:\/\/test-staging.cloudtalk.io\/openphone-alternative\/\">OpenPhone<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$15<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong><a    href=\"https:\/\/test-staging.cloudtalk.io\/ringover-alternative\/\">Ringover<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong><a    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/top-9-alternativ-ringcentral-v-roku-2024-hodnotenia-zakaznikov\/\">RingCentral<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/nahravanie-v-call-centre-automaticke-zachytavanie-hovorov\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"4-anticipate-the-customer-s-needs\"><strong><strong>#4 <\/strong>Prepis hovorov<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead<\/strong><\/h5>\n\n\n\n<p>Automaticky prepisujte hovory a nahr\u00e1vky hovorov do textu. Z\u00e1znam a<br\/>exportova\u0165 v\u0161etko, \u010do va\u0161i z\u00e1kazn\u00edci a agenti kedy povedali, okam\u017eite do v\u00e1\u0161ho<br\/>CRM. Z\u00edskajte komplexn\u00fd preh\u013ead o jednotliv\u00fdch konverz\u00e1ci\u00e1ch.<br\/><br\/>Pracujete s nadn\u00e1rodn\u00fdm t\u00edmom? \u017diadny probl\u00e9m! CloudTalk m\u00f4\u017ee<br\/>automaticky identifikova\u0165 a prelo\u017ei\u0165 ka\u017ed\u00fd prepis do 145 jazykov,<br\/>vr\u00e1tane nem\u010diny, \u0161paniel\u010diny, portugal\u010diny, \u0161v\u00e9d\u010diny, d\u00e1n\u010diny a \u010fal\u0161\u00edch.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Najlep\u0161ie pre:  <\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 a odchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatick\u00fd prepis<\/li>\n\n\n\n<li>Automatick\u00fd preklad<\/li>\n\n\n\n<li>Podpora n\u00e1strojov tret\u00edch str\u00e1n<\/li>\n\n\n\n<li>Podrobn\u00e9 inform\u00e1cie + jednoduch\u00fd export<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/call-transcription\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"5-open-the-conversation-with-an-email\"><strong>#5 Prenos hovorov<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Zabezpe\u010dte, aby va\u0161i z\u00e1kazn\u00edci nemuseli str\u00e1ca\u0165 \u010das alebo nervy opakovan\u00edm<br\/>rovnak\u00e9 inform\u00e1cie po ka\u017edom prenose. Umo\u017eni\u0165 agentom z\u00edskava\u0165 inform\u00e1cie,<br\/>vyhodnot\u00ed situ\u00e1ciu a presmeruje volaj\u00faceho na svojho najsk\u00fasenej\u0161ieho kolegu.<br\/><br\/>Tepl\u00fd prenos umo\u017e\u0148uje z\u00e1stupcom zdie\u013ea\u0165 inform\u00e1cie medzi sebou<br\/>pred prepojen\u00edm volaj\u00faceho. Roz\u0161\u00edrenia zaru\u010duj\u00fa r\u00fdchle<br\/>rie\u0161enie vyt\u00e1\u010dan\u00edm agentov a oddelen\u00ed len pomocou troch \u010d\u00edslic.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Najlep\u0161ie pre:  <\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tepl\u00fd prenos<\/li>\n\n\n\n<li>Zlep\u0161enie CSAT<\/li>\n\n\n\n<li>3-miestne roz\u0161\u00edrenia + r\u00fdchlej\u0161ie rozl\u00ed\u0161enie<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$19<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$23<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/call-transfers\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#6 Odovzdanie hlasovej po\u0161ty<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Va\u0161i agenti sa nevedia spoji\u0165 s k\u013e\u00fa\u010dov\u00fdm z\u00e1kazn\u00edkom? \u017diadny probl\u00e9m! Na vrchole<br\/>zanechanie vlastnej hlasovej schr\u00e1nky, m\u00f4\u017eete vopred nahra\u0165 svoje spr\u00e1vy a<br\/>odosiela\u0165 hlasov\u00e9 spr\u00e1vy \u0165uknut\u00edm na tla\u010didlo.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Najlep\u0161ie pre:  <\/h5>\n\n\n\n<p>Odch\u00e1dzaj\u00face oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>R\u00fdchlej\u0161ie rozl\u00ed\u0161enie<\/li>\n\n\n\n<li>Minim\u00e1lne oneskorenia hovorov<\/li>\n\n\n\n<li>Prisp\u00f4sobite\u013en\u00e9 hlasov\u00e9 spr\u00e1vy<\/li>\n\n\n\n<li>Lep\u0161ie sk\u00fasenosti z\u00e1kazn\u00edkov + vy\u0161\u0161ia \u00faspe\u0161nos\u0165 kontaktov<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$19<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$15<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$54<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$20<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/voicemail-drop-softver-tajna-zbran-vasho-predajneho-timu\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#7 Power Dialer<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Oslovte ka\u017ed\u00fd de\u0148 3x viac potenci\u00e1lnych z\u00e1kazn\u00edkov a z\u00e1rove\u0148 zefekt\u00edvnite pracovn\u00e9 postupy agentov<br\/>pomocou skriptov, dotazn\u00edkov, prieskumov a automatiz\u00e1cie po hovore. Vytvori\u0165 str\u00e1nku<br\/>vlastn\u00e9 zoznamy denn\u00fdch \u010d\u00edseln\u00edkov a umo\u017eni\u0165 z\u00e1stupcom za\u010da\u0165 vola\u0165 jedin\u00fdm kliknut\u00edm.<br\/><br\/>Power Dialers dok\u00e1\u017eu automatizova\u0165 oper\u00e1cie volania importovan\u00edm<br\/>kontaktov priamo z v\u00e1\u0161ho CRM alebo XML s\u00faboru a udr\u017eiavanie agenta<br\/>spusten\u00edm \u010fal\u0161ieho volania v zozname po skon\u010den\u00ed posledn\u00e9ho volania.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Power Dialer \u2013 A Guide to Automating Sales Campaigns\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/nYA3BN6o6mI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Najlep\u0161ie pre:  <\/h5>\n\n\n\n<p>Odch\u00e1dzaj\u00face oper\u00e1cie zameran\u00e9 na objem.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Viac hovorov ka\u017ed\u00fd de\u0148<\/li>\n\n\n\n<li>R\u00fdchlej\u0161ie rie\u0161enie hovorov<\/li>\n\n\n\n<li>Automatiz\u00e1cia denn\u00fdch \u00faloh<\/li>\n\n\n\n<li>Jednoduch\u00e1 pou\u017eite\u013enos\u0165 + kompatibilita s viacer\u00fdmi n\u00e1strojmi<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p id=\"Ringover\"><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$54<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/power-dialer-2\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#8 Smart Dialer<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Zn\u00ed\u017ete \u010das hovoru a\u017e o 50 % a oslovte viac potenci\u00e1lnych z\u00e1kazn\u00edkov.<br\/>Vytv\u00e1rajte jednoducho pou\u017eite\u013en\u00e9 fronty hovorov jedn\u00fdm kliknut\u00edm priamo z akejko\u013evek webovej str\u00e1nky,<br\/>CRM alebo n\u00e1stroj helpdesk s prisp\u00f4sobite\u013en\u00fdmi vyrovn\u00e1vac\u00edmi pam\u00e4\u0165ami.<br\/><br\/>Objednajte kontakty pomocou funkcie drag-and-drop pre maxim\u00e1lnu efektivitu a nechajte svoje<br\/>agentov. Inteligentn\u00fd \u010d\u00edseln\u00edk automaticky pres\u00fava nereaguj\u00face<br\/>potenci\u00e1lnych z\u00e1kazn\u00edkov \u010falej v zozname, aby ste u\u0161etrili \u010das a maximalizovali po\u010det odpoved\u00ed.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Sales Dialer Software 2024: How to use sales dialer\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/3WyeIuZbB-w?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Najlep\u0161ie pre:  <\/h5>\n\n\n\n<p>Odch\u00e1dzaj\u00face oper\u00e1cie zameran\u00e9 na z\u00e1kazn\u00edcku sk\u00fasenos\u0165.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fronty hovorov na jedno kliknutie<\/li>\n\n\n\n<li>Spr\u00e1va frontu \u0165ahan\u00edm a p\u00fa\u0161\u0165an\u00edm<\/li>\n\n\n\n<li>Automatick\u00e9 uprednost\u0148ovanie kontaktov<\/li>\n\n\n\n<li>Integr\u00e1cia n\u00e1strojov tret\u00edch str\u00e1n + automatiz\u00e1cia denn\u00fdch \u00faloh<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$54<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#9<\/strong> <strong>Podrobnosti o z\u00e1kazn\u00edkovi<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Okam\u017eit\u00fd preh\u013ead o tom, kto je na druhej strane linky, z\u00edskate vytiahnut\u00edm<br\/>relevantn\u00e9 \u00fadaje o z\u00e1kazn\u00edkovi e\u0161te pred zdvihnut\u00edm telef\u00f3nu. Integr\u00e1cia<br\/>rie\u0161enie call centra s va\u0161\u00edm CRM alebo Helpdeskom pre jednoduch\u00fd pr\u00edstup.<br\/><br\/>Zobrazenie hist\u00f3rie minul\u00fdch hovorov, nahr\u00e1vok hovorov, prepisov, pon\u00fak, l\u00edstkov podpory,<br\/>alebo dokonca vlastn\u00e9 polia. \u0160etrite \u010das z\u00e1kazn\u00edkov a agentov t\u00fdm, \u017ee<br\/>pon\u00faka jednoduch\u00fd kontext. Nastavte sa na \u00faspech pomocou ozna\u010dovania uprostred hovoru.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Najlep\u0161ie pre:  <\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 a odchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Okam\u017eit\u00e9 postrehy<\/li>\n\n\n\n<li>Kompatibilita medzi platformami + zlep\u0161en\u00e1 sk\u00fasenos\u0165 z\u00e1kazn\u00edkov<\/li>\n\n\n\n<li>K dispoz\u00edcii pred a po\u010das hovorov<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/customer-details\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#10<\/strong> <strong>Pozn\u00e1mky k hovoru<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Vytv\u00e1rajte pozn\u00e1mky a z\u00edskavajte k nim pr\u00edstup kedyko\u013evek. Pokra\u010dujte tam, kde ste skon\u010dili, a<br\/>vyu\u017e\u00edva\u0165 relevantn\u00e9 \u00fadaje z predch\u00e1dzaj\u00facich interakci\u00ed na budovanie lep\u0161\u00edch vz\u0165ahov s<br\/>va\u0161ich z\u00e1kazn\u00edkov.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Najlep\u0161ie pre:  <\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 a odchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vytv\u00e1ranie pozn\u00e1mok pri a po volan\u00ed<\/li>\n\n\n\n<li>Okam\u017eit\u00fd pr\u00edstup k pozn\u00e1mkam<\/li>\n\n\n\n<li>Pridan\u00fd kontext pre ka\u017ed\u00fd hovor + vy\u0161\u0161ia spokojnos\u0165 z\u00e1kazn\u00edkov<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/call-notes\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"7-know-when-to-speak\"><strong>#11 Ozna\u010dovanie hovorov<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Pou\u017e\u00edvajte u\u017e existuj\u00face zna\u010dky alebo vytv\u00e1rajte nov\u00e9 vlastn\u00e9 zna\u010dky za chodu, aby ste mohli efekt\u00edvne<br\/>kategorizova\u0165 ka\u017ed\u00fd hovor a sledova\u0165 typ hovoru, v\u00fdsledok a r\u00f4zne ukazovatele KPI.<br\/>Zavedenie povinn\u00e9ho ozna\u010dovania po hovore s cie\u013eom zachova\u0165 jasn\u00fa vidite\u013enos\u0165.<\/p>\n\n\n\n<p>Zmena sp\u00f4sobu vyhodnocovania hovorov pomocou automatickej synchroniz\u00e1cie zna\u010diek<br\/>s va\u0161\u00edm CRM. Pomocou filtrov zna\u010diek preniknite hlb\u0161ie do slu\u017eby Analytics. Maximalizujte<br\/>efekt\u00edvnos\u0165 v\u010faka strategick\u00fdm rozhodnutiam zalo\u017een\u00fdm na \u00fadajoch a kou\u010dovaniu agentov.<br\/><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Najlep\u0161ie pre:  <\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 a odchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vytv\u00e1ranie \u0161t\u00edtkov pri a po volan\u00ed<\/li>\n\n\n\n<li>Vylep\u0161en\u00e9 analytick\u00e9 hodnotenie<\/li>\n\n\n\n<li>Pridan\u00fd kontext pre ka\u017ed\u00fd hovor + lep\u0161ie kou\u010dovanie agentov<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p id=\"Ringover\"><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/call-tagging\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"7-know-when-to-speak\"><strong>#12 3-cestn\u00e9 volanie<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Umo\u017eni\u0165 agentom bezprobl\u00e9movo priz\u00fdva\u0165 kolegov na pomoc pri zlo\u017eit\u00fdch hovoroch<br\/>s tajn\u00fdm \u0161epotom. Alebo sa pripojte a komunikujte priamo so z\u00e1kazn\u00edkom<br\/>na telef\u00f3ne na zavolanie pre \u010do najlep\u0161iu z\u00e1kazn\u00edcku sk\u00fasenos\u0165.<br\/><br\/>Umo\u017enite mana\u017e\u00e9rom a kou\u010dom anonymne po\u010d\u00fava\u0165 hovory a efekt\u00edvne<br\/>vyhodnocova\u0165 spr\u00e1vanie agentov, poskytova\u0165 priebe\u017en\u00e9 inform\u00e1cie a<br\/>zefekt\u00edvni\u0165 celkov\u00fd n\u00e1stup a tr\u00e9ning agentov.<br\/><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Najlep\u0161ie pre:  <\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 a odchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pozva\u0165 priate\u013ea na pomoc<\/li>\n\n\n\n<li>Hovor Whispering<\/li>\n\n\n\n<li>Skryt\u00e9 monitorovanie hovorov<\/li>\n\n\n\n<li>Vy\u0161\u0161ia spokojnos\u0165 z\u00e1kazn\u00edkov + zlep\u0161en\u00fd kou\u010ding agentov<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/ako-uskutocnit-trojcestny-hovor\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"7-know-when-to-speak\"><strong>#13 Personalizovan\u00e9 spr\u00e1vy<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Vytv\u00e1rajte personalizovan\u00e9 zvukov\u00e9 spr\u00e1vy t\u00fdkaj\u00face sa va\u0161ich prev\u00e1dzkov\u00fdch hod\u00edn,<br\/>dostupnos\u0165 t\u00edmu alebo naj\u010dastej\u0161ie ot\u00e1zky podpory a prida\u0165 \u010dloveka<br\/>z\u00e1kazn\u00edkom bez dodato\u010dn\u00fdch n\u00e1kladov na vstup do syst\u00e9mu.<br\/><br\/>Bezprobl\u00e9mov\u00e1 implement\u00e1cia vlastn\u00fdch spr\u00e1v do interakt\u00edvneho hlasu<br\/>Syst\u00e9m reakcie prostredn\u00edctvom \u013eahko pou\u017eite\u013en\u00e9ho n\u00e1vrh\u00e1ra Call-Flow a maximalizova\u0165<br\/>hodnotu, ktor\u00fa vy a va\u0161i volaj\u00faci z\u00edskaj\u00fa z automatiz\u00e1cie<br\/><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Najlep\u0161ie pre:  <\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zachovanie identity zna\u010dky<\/li>\n\n\n\n<li>Zefekt\u00edvnenie podpory svojpomocou<\/li>\n\n\n\n<li>Jasne definujte pracovn\u00fd \u010das + u\u0161etrite peniaze za pren\u00e1jom<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/personalized-messages\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Najlep\u0161ie funkcie call centra pre automatiz\u00e1ciu<\/strong><\/h3>\n\n\n\n<p>Pre\u010do str\u00e1ca\u0165 \u010das opakuj\u00facimi sa \u00falohami, ke\u010f sa va\u0161i agenti m\u00f4\u017eu s\u00fastredi\u0165 na to, \u010do vedia najlep\u0161ie, a o zvy\u0161ok sa postar\u00e1 automatiz\u00e1cia? Zjednodu\u0161te si prev\u00e1dzku pomocou t\u00fdchto \u0161pi\u010dkov\u00fdch funkci\u00ed call centra.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#1 Automatiz\u00e1cia pracovn\u00fdch postupov<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Automatizujte opakuj\u00face sa a \u010dasovo n\u00e1ro\u010dn\u00e9 \u00falohy pomocou vlastn\u00fdch pracovn\u00fdch postupov pre<br\/>n\u00e1sledn\u00e9 kontroly, vytv\u00e1ranie l\u00edstkov a prepisovanie textu do re\u010di, a nechajte svoje<br\/>agenti sa zameriavaj\u00fa na to, \u010do je najd\u00f4le\u017eitej\u0161ie.<\/p>\n\n\n\n<p>Nastavte si automatiz\u00e1cie v troch jednoduch\u00fdch krokoch pomocou vlastn\u00fdch sp\u00fa\u0161\u0165a\u010dov,<br\/>podmienky a n\u00e1sledn\u00e9 opatrenia. Sta\u010d\u00ed vybra\u0165 cie\u013eov\u00e9 oddelenie alebo \u010d\u00edslo a za\u010da\u0165 \u0161etri\u0165 \u010das.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 a odchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jednoduch\u00e9 pou\u017e\u00edvanie<\/li>\n\n\n\n<li>\u0160etr\u00ed \u010das<\/li>\n\n\n\n<li>\u0160pecifick\u00e9 zacielenie<\/li>\n\n\n\n<li>Jednoducho prisp\u00f4sobite\u013en\u00e9 + zv\u00fd\u0161en\u00e1 spokojnos\u0165 z\u00e1kazn\u00edkov<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-automatizacia-pracovnych-postupov-v-cloude-cloudtalk\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#2 Call Flow Designer (CFD)<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Prisp\u00f4sobte si cestu prich\u00e1dzaj\u00faceho hovoru od za\u010diatku do konca pomocou funkcie Call Flow<br\/>Dizajn\u00e9r. Neuspokojte sa s predstavou niekoho in\u00e9ho o tom, \u010do je skvel\u00e9<br\/>cesta z\u00e1kazn\u00edka &#8211; vytvorte si vlastn\u00fa.<\/p>\n\n\n\n<p>Vyu\u017eite viac ako 20 predpripraven\u00fdch mo\u017enost\u00ed smerovania, vytv\u00e1rajte vlastn\u00e9 toky hovorov pomocou jednoduch\u00e9ho \u0165ahania a p\u00fa\u0161\u0165ania a roz\u0161\u00edrte ich na cel\u00fa prev\u00e1dzku tak, \u017ee ich jedn\u00fdm kliknut\u00edm prirad\u00edte nov\u00fdm \u010d\u00edslam.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pr\u00edchodov\u00e9 oper\u00e1cie<\/li>\n\n\n\n<li>Drag-and-Drop Builder<\/li>\n\n\n\n<li>Viac ako 20 predpripraven\u00fdch \u0161abl\u00f3n + vlastn\u00e9 sk\u00fasenosti z\u00e1kazn\u00edkov<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#3 <strong>Interakt\u00edvna hlasov\u00e1 odpove\u010f (IVR<\/strong>)<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Zabezpe\u010dte, aby prich\u00e1dzaj\u00faci volaj\u00faci v\u017edy dostali pomoc, ktor\u00fa najviac potrebuj\u00fa, a to zefekt\u00edvnen\u00edm smerovania hovorov pomocou IVR. Vytv\u00e1rajte vlastn\u00e9 toky hovorov a umo\u017enite z\u00e1kazn\u00edkom vybra\u0165 si z preddefinovan\u00e9ho s\u00faboru mo\u017enost\u00ed.<\/p>\n\n\n\n<p>Pridajte a\u017e 10 mo\u017en\u00fdch krokov v ceste ka\u017ed\u00e9ho volaj\u00faceho, aby ste \u010do najviac u\u013eah\u010dili dosiahnutie spr\u00e1vnej z\u00e1kazn\u00edckej podpory alebo t\u00edmu pre \u00faspech a<br\/>skr\u00e1ti\u0165 priemern\u00e9 trvanie hovoru o 40 %.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jednoduch\u00fd n\u00e1stroj na vytv\u00e1ranie toku hovorov<\/li>\n\n\n\n<li>A\u017e 10 vlastn\u00fdch krokov<\/li>\n\n\n\n<li>Vy\u0161\u0161ia efekt\u00edvnos\u0165 smerovania<\/li>\n\n\n\n<li>Skr\u00e1ten\u00e9 trvanie hovoru + efekt\u00edvnej\u0161ia podpora<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$29<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$20<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-interaktivna-hlasova-odozva-ivrvyhody-a-nastavenie\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#4 Zara\u010fovanie hovorov do fronty<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Ponuka plne prisp\u00f4sobite\u013enej z\u00e1kazn\u00edckej podpory. Rozde\u013ete prich\u00e1dzaj\u00face hovory na<br\/>spr\u00e1vnych agentov na z\u00e1klade postavenia z\u00e1kazn\u00edka alebo technickej odbornosti<br\/>jednotliv\u00fdch agentov pre maxim\u00e1lnu efektivitu podpory.<\/p>\n\n\n\n<p>Pon\u00fakajte prioritn\u00fa podporu hr\u00e1\u010dom s vysok\u00fdmi n\u00e1rokmi pomocou VIP fronty alebo presmerujte z\u00e1kazn\u00edkov, s ktor\u00fdmi sa pr\u00e1ve nem\u00f4\u017eete vysporiada\u0165, do z\u00e1lo\u017enej fronty alebo hlasovej schr\u00e1nky,<br\/>a extern\u00e9 alebo intern\u00e9 \u010d\u00edsla.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zvl\u00e1dnute\u013enej\u0161ie pracovn\u00e9 za\u0165a\u017eenie<\/li>\n\n\n\n<li>Oddelenie rovnak\u00e9ho volania<\/li>\n\n\n\n<li>Prioritn\u00e1 podpora prostredn\u00edctvom VIP fronty<\/li>\n\n\n\n<li>Podpora hlasovej schr\u00e1nky + jednoduch\u00e9 presmerovanie hovorov<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$20<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/call-queuing\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#5 <strong>Smerovanie zalo\u017een\u00e9 na zru\u010dnostiach<\/strong><\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Vytv\u00e1ra\u0165 vlastn\u00e9 zna\u010dky zru\u010dnost\u00ed, prira\u010fova\u0165 zru\u010dnosti jednotliv\u00fdm agentom a<br\/>smerovanie na z\u00e1klade t\u00fdchto ukazovate\u013eov pre \u010do najlep\u0161iu z\u00e1kazn\u00edcku sk\u00fasenos\u0165. Na z\u00e1klade<br\/>t\u00e9mu a dostupnos\u0165, najsk\u00fasenej\u0161\u00ed agent dostane prste\u0148 ako prv\u00fd.<\/p>\n\n\n\n<p>Smerovanie zalo\u017een\u00e9 na zru\u010dnostiach sa m\u00f4\u017ee pou\u017ei\u0165 aj na definovanie \u0161ikovnosti cel\u00fdch<br\/>T\u00edmy. M\u00f4\u017eete tak upravi\u0165 procesy a zabezpe\u010di\u0165, aby va\u0161e prich\u00e1dzaj\u00face<br\/>Volaj\u00faci nemusia trpie\u0165 frustr\u00e1ciou z nekone\u010dn\u00fdch presmerovan\u00ed a<br\/>pomal\u00e1 podpora.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vlastn\u00e9 zna\u010dky zru\u010dnost\u00ed<\/li>\n\n\n\n<li>Ozna\u010dovanie jednotlivcov a skup\u00edn<\/li>\n\n\n\n<li>Prioritiz\u00e1cia hovorov na z\u00e1klade zru\u010dnost\u00ed<\/li>\n\n\n\n<li>R\u00fdchlej\u0161ie rie\u0161enie l\u00edstkov podpory + vy\u0161\u0161ia spokojnos\u0165 z\u00e1kazn\u00edkov<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$35<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/skill-based-routing\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#5 <strong>Smerovanie zalo\u017een\u00e9 na zru\u010dnostiach<\/strong><\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Vytv\u00e1ra\u0165 vlastn\u00e9 zna\u010dky zru\u010dnost\u00ed, prira\u010fova\u0165 zru\u010dnosti jednotliv\u00fdm agentom a<br\/>smerovanie na z\u00e1klade t\u00fdchto ukazovate\u013eov pre \u010do najlep\u0161iu z\u00e1kazn\u00edcku sk\u00fasenos\u0165. Na z\u00e1klade<br\/>t\u00e9mu a dostupnos\u0165, najsk\u00fasenej\u0161\u00ed agent dostane prste\u0148 ako prv\u00fd.<\/p>\n\n\n\n<p>Smerovanie zalo\u017een\u00e9 na zru\u010dnostiach sa m\u00f4\u017ee pou\u017ei\u0165 aj na definovanie \u0161ikovnosti cel\u00fdch<br\/>T\u00edmy. M\u00f4\u017eete tak upravi\u0165 procesy a zabezpe\u010di\u0165, aby va\u0161e prich\u00e1dzaj\u00face<br\/>Volaj\u00faci nemusia trpie\u0165 frustr\u00e1ciou z nekone\u010dn\u00fdch presmerovan\u00ed a<br\/>pomal\u00e1 podpora.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vlastn\u00e9 zna\u010dky zru\u010dnost\u00ed<\/li>\n\n\n\n<li>Ozna\u010dovanie jednotlivcov a skup\u00edn<\/li>\n\n\n\n<li>Prioritiz\u00e1cia hovorov na z\u00e1klade zru\u010dnost\u00ed<\/li>\n\n\n\n<li>R\u00fdchlej\u0161ie rie\u0161enie l\u00edstkov podpory + vy\u0161\u0161ia spokojnos\u0165 z\u00e1kazn\u00edkov<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$35<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/skill-based-routing\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#7<\/strong> <strong>Pracovn\u00fd \u010das<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>U\u017e nikdy nezme\u0161k\u00e1te svojich z\u00e1kazn\u00edkov &#8211; ani mimo prev\u00e1dzkov\u00fdch hod\u00edn. CloudTalk umo\u017e\u0148uje prehr\u00e1va\u0165 vlastn\u00e9 spr\u00e1vy mimo kancel\u00e1rie, presmerova\u0165 volaj\u00facich alebo im necha\u0165 hlasov\u00fa po\u0161tu.M\u00f4\u017eete nastavi\u0165 pracovn\u00fa dobu pre cel\u00fa spolo\u010dnos\u0165, jednotliv\u00e9 t\u00edmy alebo aj samostatn\u00e9 \u010d\u00edsla. A ke\u010f\u017ee si ka\u017ed\u00fd zasl\u00fa\u017ei vo\u013eno, syst\u00e9m m\u00f4\u017ee zoh\u013eadni\u0165 aj \u0161t\u00e1tne sviatky.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prisp\u00f4sobite\u013en\u00e9 toky hovorov mimo pracovnej doby<\/li>\n\n\n\n<li>Zachov\u00e1va jasn\u00fa prev\u00e1dzkov\u00fa vidite\u013enos\u0165<\/li>\n\n\n\n<li>Mo\u017enos\u0165 prisp\u00f4sobenia v r\u00e1mci celej spolo\u010dnosti alebo individu\u00e1lne + obmedzenie negat\u00edvnych sk\u00fasenost\u00ed volaj\u00facich<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/business-hours\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>Najlep\u0161ie funkcie call centra pre v\u00fdkon<\/strong><\/strong><\/h3>\n\n\n\n<p>Tieto funkcie zv\u00fd\u0161ia va\u0161u v\u00fdkonnos\u0165, \u010di u\u017e chcete svoje oper\u00e1cie sledova\u0165 lupou, alebo sa pozrie\u0165 na cel\u00fd v\u00fdkon a strat\u00e9giu v\u00e1\u0161ho call centra z vt\u00e1\u010dej perspekt\u00edvy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#1<\/strong> <strong>Anal\u00fdza call centra<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Centralizujte v\u0161etky \u00fadaje svojho t\u00edmu a z\u00edskajte pr\u00edstup ku v\u0161etk\u00e9mu, \u010do potrebujete vedie\u0165 o v\u00fdkone svojich agentov alebo \u0161tatistik\u00e1ch hovorov, aby ste mohli predpoveda\u0165 a optimalizova\u0165 svoju strat\u00e9giu.<\/p>\n\n\n\n<p>Cho\u010fte tak hlboko, ako sa v\u00e1m p\u00e1\u010di. Sledujte ka\u017ed\u00fd krok ka\u017ed\u00e9ho prich\u00e1dzaj\u00faceho alebo odch\u00e1dzaj\u00faceho hovoru. Pomocou t\u00fdchto inform\u00e1ci\u00ed m\u00f4\u017eete odborne vyhodnoti\u0165 v\u00fdkonnos\u0165 jednotliv\u00fdch agentov aj oddelen\u00ed.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 a odchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Komplexn\u00e9 ch\u00e1panie v\u00fdkonnosti call centra<\/li>\n\n\n\n<li>H\u013abkov\u00e1 anal\u00fdza oddelen\u00ed a agentov<\/li>\n\n\n\n<li>Strategick\u00e9 cielen\u00e9 kou\u010dovanie + rozhodovanie na z\u00e1klade \u00fadajov<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$23<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$35<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/analytika\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#2<\/strong> <strong>Analytick\u00e9 pr\u00edstrojov\u00e9 panely<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Monitorujte v\u0161etko, \u010do sa deje vo va\u0161ich t\u00edmoch v re\u00e1lnom \u010dase, od akt\u00edvnych hovorov, frontov, identity volaj\u00faceho a\u017e po dostupnos\u0165 agenta. Preh\u013eadne zobrazte hl\u00e1senia v hodinov\u00fdch intervaloch alebo za cel\u00fd de\u0148.<\/p>\n\n\n\n<p>Umo\u017enite z\u00e1stupcom vytv\u00e1ra\u0165 vlastn\u00e9 stavy, aby mali preh\u013ead o v\u0161etk\u00fdch a o v\u0161etkom. Identifikujte \u00fazke miesta, rovnomerne rozde\u013ete \u00falohy a rie\u0161te kr\u00edzov\u00e9 situ\u00e1cie, ktor\u00e9 nastan\u00fa.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 a odchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pr\u00edstup k inform\u00e1ci\u00e1m v re\u00e1lnom \u010dase<\/li>\n\n\n\n<li>Prisp\u00f4sobite\u013en\u00fd \u010dasov\u00fd r\u00e1mec<\/li>\n\n\n\n<li>Ak\u010dn\u00e9 rie\u0161enie probl\u00e9mov + vlastn\u00e9 stavy agenta<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/dashboard\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#3<\/strong> <strong>Monitorovanie hovorov<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Umo\u017enite mana\u017e\u00e9rom a sk\u00fasen\u00fdm agentom pripoji\u0165 sa k hovorom podpory a predaja, aby poskytli pomoc, zhodnotili v\u00fdkon agentov alebo pos\u00fadili \u00fa\u010dinnos\u0165 scen\u00e1rov hovorov.<\/p>\n\n\n\n<p>Zvo\u013ete si preferovan\u00fa mieru vidite\u013enosti, aby ste mohli priamo vstupova\u0165 do hovorov a z\u00fa\u010dast\u0148ova\u0165 sa trojstrann\u00fdch hovorov, \u0161epka\u0165 agentovi do ucha bez toho, aby o tom z\u00e1kazn\u00edk vedel, alebo by\u0165 len ako mucha na stene pri po\u010d\u00favan\u00ed hovorov.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 a odchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vyberate\u013en\u00e1 vidite\u013enos\u0165<\/li>\n\n\n\n<li>Jednoduch\u00e9 rie\u0161enie probl\u00e9mov<\/li>\n\n\n\n<li>Zlep\u0161enie z\u00e1kazn\u00edckej sk\u00fasenosti + lep\u0161\u00ed tr\u00e9ning a n\u00e1stup agentov<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$23<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/monitorovanie-hovorov-co-to-je-ako-funguje-a-ake-su-vyhody\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#4<\/strong> <strong>n\u00e1stenn\u00e1 doska<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Gamifikujte ka\u017edodenn\u00e9 oper\u00e1cie a podporujte iniciat\u00edvy streamovan\u00edm \u00fadajov v re\u00e1lnom \u010dase z va\u0161ich analytick\u00fdch syst\u00e9mov priamo na informa\u010dn\u00e9 panely agentov alebo obrazovky LCD call centra vr\u00e1tane aktu\u00e1lnych metr\u00edk, hodnotenia agentov a \u010fal\u0161\u00edch \u00fadajov.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 a odchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u017div\u00fd analytick\u00fd kan\u00e1l<\/li>\n\n\n\n<li>Prisp\u00f4sobite\u013en\u00fd \u010dasov\u00fd r\u00e1mec<\/li>\n\n\n\n<li>Vy\u0161\u0161ia anga\u017eovanos\u0165 zamestnancov + lep\u0161ia motiv\u00e1cia zamestnancov<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/sk\/wallboard-2\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#5<\/strong> <strong>Virtu\u00e1lna identifik\u00e1cia volaj\u00faceho<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Nedovo\u013ete, aby sa dobr\u00e1 z\u00e1kazn\u00edcka sk\u00fasenos\u0165 prem\u00e1rnila. Generujte identifik\u00e1tory volaj\u00faceho s konkr\u00e9tnymi miestnymi smerov\u00fdmi \u010d\u00edslami alebo pou\u017eite \u010d\u00edsla, ktor\u00e9 va\u0161i z\u00e1kazn\u00edci a potenci\u00e1lni z\u00e1kazn\u00edci u\u017e poznaj\u00fa.<\/p>\n\n\n\n<p>Zv\u00fd\u0161te mieru odozvy pomocou zn\u00e1meho form\u00e1tu \u010d\u00edsla alebo vyu\u017eite existuj\u00face \u010d\u00edsla, ktor\u00e9 va\u0161i z\u00e1kazn\u00edci poznaj\u00fa, na posilnenie asoci\u00e1cie so zna\u010dkou a na podporu medzin\u00e1rodn\u00fdch kampan\u00ed s mal\u00fdm po\u010dtom hovorov.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Odch\u00e1dzaj\u00face oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zn\u00e1my form\u00e1t \u010d\u00edsla<\/li>\n\n\n\n<li>Vy\u0161\u0161ia miera odozvy<\/li>\n\n\n\n<li>Kompatibilita s prenosom \u010d\u00edsla  <\/li>\n\n\n\n<li>N\u00e1kladovo efekt\u00edvna alternat\u00edva k n\u00e1kupu<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/virtual-caller-id\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#6<\/strong> <strong>Jednotn\u00e9 prihl\u00e1senie (SSO<\/strong>)<\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Preh\u013ead:<\/strong><\/h5>\n\n\n\n<p>Zn\u00ed\u017ete bezpe\u010dnostn\u00e9 rizik\u00e1, zjednodu\u0161te pr\u00edstup pou\u017e\u00edvate\u013eov a u\u013eah\u010dite \u017eivot spr\u00e1vcovi IT t\u00fdm, \u017ee v\u0161etk\u00fdm agentom poskytnete jedno konto, ktor\u00e9 bud\u00fa pou\u017e\u00edva\u0165 vo v\u0161etk\u00fdch aplik\u00e1ci\u00e1ch a integr\u00e1ci\u00e1ch call centra.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Najlep\u0161ie pre:<\/strong><\/h5>\n\n\n\n<p>Pr\u00edchodov\u00e9 a odchodov\u00e9 oper\u00e1cie<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>V\u00fdhody:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vy\u0161\u0161ia bezpe\u010dnos\u0165<\/li>\n\n\n\n<li>Jednoduch\u00e9 pou\u017e\u00edvanie<\/li>\n\n\n\n<li>Jednoduch\u00e1 spr\u00e1va pou\u017e\u00edvate\u013eov + kompatibilita s viacer\u00fdmi platformami<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Rie\u0161enie<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Cena ($ za pou\u017e\u00edvate\u013ea\/mesiac)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/single-sign-on-sso\/\">Zisti\u0165 viac<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:53px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Predbehnite konkurenciu s najlep\u0161\u00edmi funkciami softv\u00e9ru call centra pre  2025<\/h2>\n\n\n\n<p>Funkci\u00ed call centra je ve\u013ea, s\u00fa r\u00f4znorod\u00e9 a niekedy trochu m\u00e4t\u00face. Ale pri spr\u00e1vnom pl\u00e1novan\u00ed a jasne definovan\u00fdch cie\u013eoch by malo by\u0165 n\u00e1jdenie spr\u00e1vneho n\u00e1stroja pre dan\u00fa \u00falohu hra\u010dkou. Najm\u00e4 v\u010faka tomuto praktick\u00e9mu zoznamu funkci\u00ed pre 2025.  <\/p>\n\n\n\n<p>Prekonajte svoju konkurenciu v\u010faka \u0161pi\u010dkov\u00fdm funkci\u00e1m na s\u00fa\u010dasnom trhu s automatiz\u00e1ciou, ktor\u00e1 \u0161etr\u00ed \u010das, rozhodnutiami na z\u00e1klade \u00fadajov AI, kri\u0161t\u00e1\u013eovo \u010dist\u00fdmi hovormi a vynikaj\u00facimi sk\u00fasenos\u0165ami so z\u00e1kazn\u00edkmi!<\/p>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#000\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">12 funkci\u00ed, na ktor\u00e9 si treba da\u0165 pozor pri v\u00fdbere softv\u00e9ru call centra  <\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"210\" height=\"300\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-210x300.png\" alt=\"\" class=\"wp-image-204556\" style=\"object-fit:cover\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-210x300.png 210w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-520x742.png 520w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-300x428.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-297x424.png 297w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-79x113.png 79w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-62x88.png 62w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1.png 717w\" sizes=\"auto, (max-width: 210px) 100vw, 210px\" \/><\/figure><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"    href=\"https:\/\/test-staging.cloudtalk.io\/12-features-ebook\/\">\u010c\u00edtajte zadarmo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover ct-block-article-faq ct-virtual-numbers-page-rankmath-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-148766\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/10\/blog-article-faq-cover-question-marks.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center ct-block-article-faq-header\">\u010casto kladen\u00e9 ot\u00e1zky t\u00fdkaj\u00face sa funkci\u00ed call centra<\/h3>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00e9 syst\u00e9my pou\u017e\u00edvaj\u00fa call centr\u00e1?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Call centr\u00e1 pou\u017e\u00edvaj\u00fa r\u00f4zne syst\u00e9my vr\u00e1tane softv\u00e9ru call centra, syst\u00e9mov na riadenie vz\u0165ahov so z\u00e1kazn\u00edkmi (CRM), <a href=\"https:\/\/www.youtube.com\/watch?v=_G_cyNxSg-c\" target=\"_blank\" rel=\"noopener\">automatickej distrib\u00facie hovorov (ACD)<\/a>, interakt\u00edvnej hlasovej odozvy (IVR) a n\u00e1strojov na riadenie pracovnej sily na zlep\u0161enie komunik\u00e1cie a produktivity.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00e9 s\u00fa z\u00e1kladn\u00e9 funkcie call centra?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Call centr\u00e1 plnia r\u00f4zne d\u00f4le\u017eit\u00e9 funkcie na zabezpe\u010denie efekt\u00edvnej komunik\u00e1cie medzi podnikmi a ich z\u00e1kazn\u00edkmi. Medzi z\u00e1kladn\u00e9 funkcie call centra patria:<\/p>\n<p>&#8211; Vybavovanie prich\u00e1dzaj\u00facich a odch\u00e1dzaj\u00facich hovorov<br \/>&#8211; Z\u00e1kazn\u00edcka a technick\u00e1 podpora<br \/>&#8211; Predaj a generovanie potenci\u00e1lnych z\u00e1kazn\u00edkov<br \/>&#8211; Zber sp\u00e4tnej v\u00e4zby<br \/>&#8211; Reportovanie a analytika<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie kontaktn\u00e9ho centra?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Kontaktn\u00e9 centr\u00e1 sa staraj\u00fa predov\u0161etk\u00fdm o komunik\u00e1ciu so z\u00e1kazn\u00edkmi prostredn\u00edctvom r\u00f4znych kan\u00e1lov, riadia interakcie so z\u00e1kazn\u00edkmi s cie\u013eom zv\u00fd\u0161i\u0165 ich spokojnos\u0165 a zhroma\u017e\u010fuj\u00fa poznatky na zlep\u0161enie slu\u017eieb a prev\u00e1dzkovej efekt\u00edvnosti. Z\u00edskajte viac inform\u00e1ci\u00ed o <a href=\"https:\/\/staging.cloudtalk.io\/blog\/call-center-software-requirements\/\" target=\"_blank\" rel=\"noopener\">po\u017eiadavk\u00e1ch potrebn\u00fdch na jeho nastavenie<\/a>.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1710149050963\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00e9 s\u00fa funkcie syst\u00e9mu telef\u00f3nu a hlasovej schr\u00e1nky?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Robustn\u00fd syst\u00e9m zah\u0155\u0148a presmerovanie hovorov, identifik\u00e1ciu volaj\u00faceho, <a href=\"https:\/\/staging.cloudtalk.io\/blog\/voicemail-to-email-how-to-send-it-how-it-works\/\" target=\"_blank\" rel=\"noopener\">prepis hlasovej po\u0161ty do e-mailu<\/a> a prisp\u00f4sobite\u013en\u00e9 uv\u00edtania, ktor\u00e9 zabezpe\u010duj\u00fa bezprobl\u00e9mov\u00fa komunik\u00e1ciu a dostupnos\u0165.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1710361087293\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00e9 s\u00fa funkcie telef\u00f3nu VoIP?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Telef\u00f3ny VoIP pon\u00fakaj\u00fa pokro\u010dil\u00e9 funkcie, ako je kvalita hlasu vo vysokom rozl\u00ed\u0161en\u00ed, videohovory, spr\u00e1va viacer\u00fdch liniek a integr\u00e1cia s podnikov\u00fdmi aplik\u00e1ciami, \u010d\u00edm poskytuj\u00fa flexibilitu a <a href=\"https:\/\/www.cloudtalk.io\/voip\/-pricing\/\" target=\"_blank\" rel=\"noopener\">\u00fasporu n\u00e1kladov<\/a>.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1710361105116\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00e9 funkcie by som mal h\u013eada\u0165 v softv\u00e9ri call centra pre mal\u00e9 podniky?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Medzi z\u00e1kladn\u00e9 funkcie patr\u00ed intuit\u00edvne pou\u017e\u00edvate\u013esk\u00e9 rozhranie, analytika v re\u00e1lnom \u010dase, integr\u00e1cia so syst\u00e9mami CRM a \u0161k\u00e1lovate\u013enos\u0165, ktor\u00e1 sa prisp\u00f4sobuje rastu podniku a <a href=\"https:\/\/www.cloudtalk.io\/blog\/measuring-customer-satisfaction-how-to-do-it-and-why\/\" target=\"_blank\" rel=\"noopener\">zabezpe\u010duje efekt\u00edvnu prev\u00e1dzku a spokojnos\u0165 z\u00e1kazn\u00edkov<\/a>.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u010ci u\u017e automatizuj\u00fa pracovn\u00e9 postupy agentov, zlep\u0161uj\u00fa v\u00fdkonnos\u0165 hovorov alebo poskytuj\u00fa lep\u0161\u00ed preh\u013ead o celkovej \u010dinnosti call centra, funkcie call&#8230;<\/p>\n","protected":false},"author":126,"featured_media":215610,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[673],"tags":[],"class_list":["post-229384","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-centrum"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/229384","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/126"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=229384"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/229384\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media\/215610"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=229384"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/categories?post=229384"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/tags?post=229384"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}