{"id":311847,"date":"2026-01-09T15:44:49","date_gmt":"2026-01-09T13:44:49","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/nastroje-call-centra\/co-je-automaticka-identifikacia-cisla-ani-a-ako-funguje\/"},"modified":"2026-01-09T15:45:00","modified_gmt":"2026-01-09T13:45:00","slug":"co-je-automaticka-identifikacia-cisla-ani-a-ako-funguje","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-automaticka-identifikacia-cisla-ani-a-ako-funguje\/","title":{"rendered":"\u010co je automatick\u00e1 identifik\u00e1cia \u010d\u00edsla (ANI) a ako funguje"},"content":{"rendered":"\n<div class=\"wp-block-group hero-section split-image-03\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h1 class=\"wp-block-heading\">Zv\u00fd\u0161enie miery odpoved\u00ed pomocou automatickej identifik\u00e1cie odch\u00e1dzaj\u00facich \u010d\u00edsel<\/h1>\n\n\n\n<p>Oslovte viac z\u00e1kazn\u00edkov a z ka\u017ed\u00e9ho hovoru si urobte miestny pocit. Funkcia automatickej identifik\u00e1cie \u010d\u00edsla (ANI) spolo\u010dnosti CloudTalk automaticky zobrazuje najrelevantnej\u0161iu identifik\u00e1ciu odch\u00e1dzaj\u00faceho volaj\u00faceho na z\u00e1klade polohy v\u00e1\u0161ho z\u00e1kazn\u00edka alebo kampane &#8211; pom\u00e1ha v\u00e1m zv\u00fd\u0161i\u0165 mieru prijatia hovoru, posilni\u0165 d\u00f4veru a bez n\u00e1mahy roz\u0161\u00edri\u0165 svoj dosah. <\/p>\n\n\n\n<ul class=\"wp-block-list tick-default-primary size-xs\">\n<li>Automatick\u00fd v\u00fdber najrelevantnej\u0161ieho \u010d\u00edsla na z\u00e1klade krajiny alebo regi\u00f3nu z\u00e1kazn\u00edka<\/li>\n\n\n\n<li>Nadvia\u017ete spojenie e\u0161te pred pozdravom volan\u00edm z miestneho odch\u00e1dzaj\u00faceho ANI<\/li>\n\n\n\n<li>Vyu\u017e\u00edvajte glob\u00e1lne pokrytie bez n\u00e1kladov na zriadenie fyzick\u00fdch pobo\u010diek<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontakt na predaj<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1224\" height=\"1120\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Automatic-Outbound-Numbers.png\" alt=\"\" class=\"wp-image-298757\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Automatic-Outbound-Numbers.png 1224w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Automatic-Outbound-Numbers-300x275.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Automatic-Outbound-Numbers-1024x937.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Automatic-Outbound-Numbers-768x703.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Automatic-Outbound-Numbers-1180x1080.png 1180w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Automatic-Outbound-Numbers-811x742.png 811w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Automatic-Outbound-Numbers-468x428.png 468w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Automatic-Outbound-Numbers-424x388.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Automatic-Outbound-Numbers-123x113.png 123w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Automatic-Outbound-Numbers-88x81.png 88w\" sizes=\"auto, (max-width: 1224px) 100vw, 1224px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Z\u00edskajte viac z\u00e1kazn\u00edkov v\u010faka inteligentnej\u0161iemu volaniu<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-phoneIncoming01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.9996 4V9M14.9996 9L19.9996 9M14.9996 9L20.9996 3M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Zv\u00fd\u0161enie miery vyzdvihnutia a\u017e 4x<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Hovory zo zn\u00e1meho miestneho \u010d\u00edsla bud\u00fa s ove\u013ea v\u00e4\u010d\u0161ou pravdepodobnos\u0165ou prijat\u00e9. Odch\u00e1dzaj\u00face ANI automaticky zobraz\u00ed spr\u00e1vne \u010d\u00edslo, \u010d\u00edm sa zv\u00fd\u0161i miera prijatia hovoru a \u00faspe\u0161nos\u0165 prv\u00e9ho kontaktu. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lineChartUp02 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H4.6C4.03995 21 3.75992 21 3.54601 20.891C3.35785 20.7951 3.20487 20.6422 3.10899 20.454C3 20.2401 3 19.9601 3 19.4V3M21 7L15.5657 12.4343C15.3677 12.6323 15.2687 12.7313 15.1545 12.7684C15.0541 12.8011 14.9459 12.8011 14.8455 12.7684C14.7313 12.7313 14.6323 12.6323 14.4343 12.4343L12.5657 10.5657C12.3677 10.3677 12.2687 10.2687 12.1545 10.2316C12.0541 10.1989 11.9459 10.1989 11.8455 10.2316C11.7313 10.2687 11.6323 10.3677 11.4343 10.5657L7 15M21 7H17M21 7V11\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Zn\u00ed\u017eenie n\u00e1kladov bez obetovania dosahu<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Zabudnite na drah\u00e9 fyzick\u00e9 kancel\u00e1rie alebo medzin\u00e1rodn\u00e9 \u010d\u00edsla. Odch\u00e1dzaj\u00face ANI v\u00e1m umo\u017en\u00ed vystupova\u0165 na viacer\u00fdch trhoch ako lok\u00e1lne, \u010d\u00edm sa zn\u00ed\u017eia telekomunika\u010dn\u00e9 n\u00e1klady a z\u00e1rove\u0148 sa zachov\u00e1 va\u0161a glob\u00e1lna pr\u00edtomnos\u0165. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-coinsHand type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Maximalizujte n\u00e1vratnos\u0165 invest\u00edci\u00ed do marketingu<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Prira\u010fte kampaniam, regi\u00f3nom alebo produktov\u00fdm radom r\u00f4zne \u010d\u00edsla. Sledujte, ktor\u00e9 hovory s\u00fa naj\u00faspe\u0161nej\u0161ie, vyla\u010fte strat\u00e9giu oslovovania a optimalizujte v\u00fddavky pomocou preh\u013eadu zalo\u017een\u00e9ho na \u00fadajoch. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Pomohli sme tis\u00edcom glob\u00e1lnych spolo\u010dnost\u00ed<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">Pr\u00edpadov\u00e9 \u0161t\u00fadie z\u00e1kazn\u00edkov, ktor\u00ed stavaj\u00fa r\u00fdchlej\u0161ie.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\" class=\"btn btn-ghost\">Vysk\u00fa\u0161ajte zadarmo<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-primary\">Kontakt na predaj<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Glob\u00e1lny predajn\u00fd motor poh\u00e1\u0148an\u00fd prepojen\u00fdmi konverz\u00e1ciami<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8222;V\u010faka prepisom a analytike umelej inteligencie CloudTalk je jednoduch\u0161ie sledova\u0165 pomery rozhovorov, h\u013abku objavovania a region\u00e1lnu v\u00fdkonnos\u0165 &#8211; a to v\u0161etko bez toho, aby ste museli absolvova\u0165 form\u00e1lne \u0161kolenie.&#8220;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Ved\u00faci t\u00edmu SDR, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Revolu\u010dn\u00e1 efektivita Revolutu a \u00faspora viac ako 40 hod\u00edn<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8222;V\u010faka spo\u013eahlivosti CloudTalku sme mohli zlep\u0161i\u0165 v\u00fdkonnos\u0165 predajn\u00fdch t\u00edmov a uzavrie\u0165 viac obchodov, ako sme si kedy vedeli predstavi\u0165.&#8220; <\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Ved\u00faci prev\u00e1dzky<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Zv\u00fd\u0161enie produktivity 200 pracovn\u00edkov z\u00e1kazn\u00edckej podpory <\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8222;V\u010faka slu\u017ebe CloudTalk Analytics m\u00e1m teraz preh\u013ead o ka\u017edom kroku. M\u00f4\u017eeme n\u00e1js\u0165 nezrovnalosti a ove\u013ea lep\u0161ie pochopi\u0165 na\u0161e t\u00edmy.&#8220;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Mana\u017e\u00e9r poskytovania slu\u017eieb<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">\u00daspech t\u00edmu z\u00e1kazn\u00edckej podpory spolo\u010dnosti Glovo<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8222;CloudTalk zlep\u0161il n\u00e1klady a efektivitu n\u00e1\u0161ho t\u00edmu. Funkcia skriptov n\u00e1m umo\u017e\u0148uje vies\u0165 hovory ove\u013ea systematickej\u0161\u00edm sp\u00f4sobom.&#8220;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Glob\u00e1lny rast ponuky<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">\u010co je odch\u00e1dzaj\u00face ANI?<\/h4>\n\n\n\n<p>Outbound ANI je skratka pre automatick\u00fa identifik\u00e1ciu \u010d\u00edsla &#8211; inteligentn\u00fa funkciu call centra, ktor\u00e1 vyber\u00e1 najlep\u0161ie automatick\u00e9 telef\u00f3nne \u010d\u00edslo pre ka\u017ed\u00fd odch\u00e1dzaj\u00faci hovor, aby sa zv\u00fd\u0161ila miera odpoved\u00ed.<br\/><br\/>Funguje tak, \u017ee vyber\u00e1 najlep\u0161ie \u010d\u00edslo na zobrazenie na z\u00e1klade faktorov, ako je poloha z\u00e1kazn\u00edka, \u00fa\u010del hovoru alebo vopred definovan\u00e9 pravidl\u00e1 smerovania hovorov. Pomocou telefonovania ANI podniky zlep\u0161uj\u00fa mieru zdvihnutia hovoru, d\u00f4veru z\u00e1kazn\u00edkov a <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/kampane-na-volanie-typy-vyhody-a-osvedcene-postupy\/\">spr\u00e1vu kampan\u00ed<\/a> bez manu\u00e1lnych z\u00e1sahov. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontakt na predaj<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenAutomatic-Outbound-Number.png\" alt=\"\" class=\"wp-image-292234\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenAutomatic-Outbound-Number.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenAutomatic-Outbound-Number-300x246.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenAutomatic-Outbound-Number-768x631.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenAutomatic-Outbound-Number-521x428.png 521w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenAutomatic-Outbound-Number-424x348.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenAutomatic-Outbound-Number-138x113.png 138w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenAutomatic-Outbound-Number-88x72.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Ako funguje automatick\u00e1 identifik\u00e1cia \u010d\u00edsla?<\/h4>\n\n\n\n<p>Ke\u010f va\u0161i agenti uskuto\u010dnia odch\u00e1dzaj\u00faci hovor, syst\u00e9m automatickej identifik\u00e1cie \u010d\u00edsla CloudTalk analyzuje cie\u013e hovoru, va\u0161e pravidl\u00e1 a dostupn\u00e9 \u010d\u00edsla. Potom vyberie ide\u00e1lne odch\u00e1dzaj\u00face ANI &#8211; \u010di u\u017e miestne ANI, linku \u0161pecifick\u00fa pre oddelenie alebo \u010d\u00edslo kampane &#8211; a zabezpe\u010d\u00ed, \u017ee pr\u00edjemca uvid\u00ed zn\u00e1me, d\u00f4veryhodn\u00e9 \u010d\u00edslo. <br\/><br\/>Zlep\u0161uje sa t\u00fdm <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/customer-engagement-platforms\/\">zapojenie<\/a>, zjednodu\u0161uje sa spr\u00e1va \u010d\u00edsel a zabezpe\u010duje sa \u010dastej\u0161ie prij\u00edmanie hovorov.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontakt na predaj<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129.png\" alt=\"\" class=\"wp-image-294070\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-129-88x88.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 benefits4cards gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">V\u00fdhody odch\u00e1dzaj\u00faceho ANI<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Odomknite \u010fal\u0161ie v\u00fdhody odch\u00e1dzaj\u00facej ANI<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-zapFast type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Zv\u00fd\u0161enie prev\u00e1dzkovej efekt\u00edvnosti prostredn\u00edctvom automatiz\u00e1cie<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Zabudnite na manu\u00e1lne prep\u00ednanie \u010d\u00edsel. Automatick\u00e1 vo\u013eba identifik\u00e1tora volaj\u00faceho prebieha automaticky na pozad\u00ed a umo\u017e\u0148uje agentom s\u00fastredi\u0165 sa na konverz\u00e1cie. Odstra\u0148uje probl\u00e9my s pride\u013eovan\u00edm \u010d\u00edsel, \u010d\u00edm zni\u017euje administrat\u00edvnu pr\u00e1cu a \u013eudsk\u00e9 chyby.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lock01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M17 10V8C17 5.23858 14.7614 3 12 3C9.23858 3 7 5.23858 7 8V10M12 14.5V16.5M8.8 21H15.2C16.8802 21 17.7202 21 18.362 20.673C18.9265 20.3854 19.3854 19.9265 19.673 19.362C20 18.7202 20 17.8802 20 16.2V14.8C20 13.1198 20 12.2798 19.673 11.638C19.3854 11.0735 18.9265 10.6146 18.362 10.327C17.7202 10 16.8802 10 15.2 10H8.8C7.11984 10 6.27976 10 5.63803 10.327C5.07354 10.6146 4.6146 11.0735 4.32698 11.638C4 12.2798 4 13.1198 4 14.8V16.2C4 17.8802 4 18.7202 4.32698 19.362C4.6146 19.9265 5.07354 20.3854 5.63803 20.673C6.27976 21 7.11984 21 8.8 21Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Zosta\u0148te v s\u00falade s predpismi a chr\u00e1\u0148te svoju zna\u010dku<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Pou\u017e\u00edvajte vlastn\u00e9, registrovan\u00e9 \u010d\u00edsla namiesto do\u010dasn\u00fdch alebo prenajat\u00fdch ANI, aby ste zostali v s\u00falade s telekomunika\u010dn\u00fdmi predpismi a vyhli sa ozna\u010deniu za spam, zachovali si dobr\u00e9 meno zna\u010dky a udr\u017eali efektivitu odch\u00e1dzaj\u00facich hovorov.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageSmileCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M8.99962 14C8.99962 14 10.3121 15.5 12.4996 15.5C14.6871 15.5 15.9996 14 15.9996 14M15.2496 9H15.2596M9.74962 9H9.75962M12.4996 20C17.194 20 20.9996 16.1944 20.9996 11.5C20.9996 6.80558 17.194 3 12.4996 3C7.8052 3 3.99962 6.80558 3.99962 11.5C3.99962 12.45 4.15547 13.3636 4.443 14.2166C4.55119 14.5376 4.60529 14.6981 4.61505 14.8214C4.62469 14.9432 4.6174 15.0286 4.58728 15.1469C4.55677 15.2668 4.48942 15.3915 4.35472 15.6408L2.71906 18.6684C2.48575 19.1002 2.36909 19.3161 2.3952 19.4828C2.41794 19.6279 2.50337 19.7557 2.6288 19.8322C2.7728 19.9201 3.01692 19.8948 3.50517 19.8444L8.62619 19.315C8.78127 19.299 8.85881 19.291 8.92949 19.2937C8.999 19.2963 9.04807 19.3029 9.11586 19.3185C9.18478 19.3344 9.27145 19.3678 9.44478 19.4345C10.3928 19.7998 11.4228 20 12.4996 20ZM15.7496 9C15.7496 9.27614 15.5258 9.5 15.2496 9.5C14.9735 9.5 14.7496 9.27614 14.7496 9C14.7496 8.72386 14.9735 8.5 15.2496 8.5C15.5258 8.5 15.7496 8.72386 15.7496 9ZM10.2496 9C10.2496 9.27614 10.0258 9.5 9.74962 9.5C9.47348 9.5 9.24962 9.27614 9.24962 9C9.24962 8.72386 9.47348 8.5 9.74962 8.5C10.0258 8.5 10.2496 8.72386 10.2496 9Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Zlep\u0161ite sk\u00fasenosti z\u00e1kazn\u00edkov pomocou personalizovan\u00fdch hovorov<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Outbound ANI automaticky vyber\u00e1 najlep\u0161ie \u010d\u00edslo na z\u00e1klade lokality, kampane alebo oddelenia, \u010d\u00edm poskytuje ka\u017ed\u00e9mu z\u00e1kazn\u00edkovi prisp\u00f4soben\u00e9 miestne slu\u017eby. V\u010faka integr\u00e1cii s va\u0161\u00edm syst\u00e9mom CRM maj\u00fa agenti okam\u017eit\u00fd pr\u00edstup k podrobnostiam o volaj\u00facom, \u010d\u00edm sa skracuje \u010das vybavovania a zlep\u0161uje kvalita slu\u017eieb. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-command type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Aktualiz\u00e1cia smerovania hovorov a miery rie\u0161enia<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Pomocou \u00fadajov ANI m\u00f4\u017eete automaticky presmerova\u0165 prich\u00e1dzaj\u00face a sp\u00e4tn\u00e9 hovory na spr\u00e1vneho agenta alebo oddelenie. T\u00fdm sa zn\u00ed\u017ei po\u010det presmerovan\u00ed, ur\u00fdchli sa rie\u0161enie a zlep\u0161\u00ed sa miera vyrie\u0161enia prv\u00e9ho hovoru, v\u010faka \u010domu bud\u00fa spokojn\u00ed z\u00e1kazn\u00edci aj t\u00edmy. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Pou\u017eitie odch\u00e1dzaj\u00faceho ANI v t\u00fdchto pr\u00edpadoch pou\u017eitia<\/h4>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li><strong>Predajn\u00e9 t\u00edmy:<\/strong> Umo\u017e\u0148uje <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/softver-pre-outbound-call-centra\/\">predajn\u00fdm t\u00edmom<\/a> oslovi\u0165 viac potenci\u00e1lnych z\u00e1kazn\u00edkov pomocou miestnych automatick\u00fdch \u010d\u00edsel, ktor\u00e9 zvy\u0161uj\u00fa mieru odpoved\u00ed a konverzi\u00ed.<\/li>\n\n\n\n<li><strong>Podporn\u00e9 t\u00edmy:<\/strong> Pom\u00e1ha t\u00edmom podpory vola\u0165 zo zn\u00e1mych \u010d\u00edsiel slu\u017eieb, ur\u00fdch\u013euje rie\u0161enie probl\u00e9mov a buduje d\u00f4veru.<\/li>\n\n\n\n<li><strong>Marketingov\u00e9 t\u00edmy:<\/strong> Umo\u017e\u0148uje marketingov\u00fdm t\u00edmom pride\u013eova\u0165 jedine\u010dn\u00e9 \u010d\u00edsla odch\u00e1dzaj\u00facich klientov pre jednotliv\u00e9 kampane a sledova\u0165 v\u00fdsledky s cie\u013eom optimalizova\u0165 zapojenie.<\/li>\n\n\n\n<li><strong>Call centr\u00e1:<\/strong> Umo\u017e\u0148uje <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/call-centrovy-softver-pre-podporu-a-obchody\/\">call centr\u00e1m<\/a> efekt\u00edvne spravova\u0165 viacero regi\u00f3nov, kampan\u00ed a oddelen\u00ed pomocou inteligentn\u00e9ho v\u00fdberu \u010d\u00edsla.<\/li>\n\n\n\n<li><strong>Finan\u010dn\u00e9 slu\u017eby a zdravotn\u00edctvo:<\/strong> Umo\u017e\u0148uje <a href=\"https:\/\/test-staging.cloudtalk.io\/phone-system-for-healthcare\/\">odvetviam<\/a> <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/call-centrovy-softver-pre-financne-sluzby-a-poistovnictvo\/\">finan\u010dn\u00fdch slu\u017eieb<\/a> a zdravotn\u00edctva bezpe\u010dne overova\u0165 volaj\u00facich a chr\u00e1ni\u0165 citliv\u00fa odch\u00e1dzaj\u00facu komunik\u00e1ciu.<\/li>\n\n\n\n<li><strong>Pohotovostn\u00e9 slu\u017eby:<\/strong> Pom\u00e1ha <a href=\"https:\/\/test-staging.cloudtalk.io\/emergency-call-center-solution\/\">pohotovostn\u00fdm slu\u017eb\u00e1m<\/a> zobrazova\u0165 spr\u00e1vne odch\u00e1dzaj\u00face ANI pre dodr\u017eiavanie predpisov a r\u00fdchle a spo\u013eahliv\u00e9 reakcie na n\u00fadzov\u00e9 situ\u00e1cie.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontakt na predaj<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-118.png\" alt=\"\" class=\"wp-image-294076\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-118.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-118-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-118-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-118-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-118-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-118-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-118-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-118-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-118-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-118-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-118-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-118-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-118-88x88.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Ako nastavi\u0165 odch\u00e1dzaj\u00face ANI v slu\u017ebe CloudTalk<\/h4>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li>Prejdite na <strong>obrazovku \u010d\u00edseln\u00edka<\/strong> v aplik\u00e1cii CloudTalk.<\/li>\n\n\n\n<li>Kliknite na <strong>rozba\u013eovac\u00ed zoznam<\/strong> ved\u013ea v\u00e1\u0161ho odch\u00e1dzaj\u00faceho \u010d\u00edsla.<\/li>\n\n\n\n<li>V zozname vyberte mo\u017enos\u0165 <strong>Automaticky<\/strong>.<\/li>\n\n\n\n<li>CloudTalk vyberie najlep\u0161ie \u010d\u00edslo na z\u00e1klade polohy kontaktu.<\/li>\n\n\n\n<li>Za\u010dnite vola\u0165 a uvid\u00edte automatick\u00fa aktualiz\u00e1ciu odch\u00e1dzaj\u00faceho ANI.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/8333267-how-to-use-automatic-caller-id\" target=\"_blank\" rel=\"noopener\">Zistite viac<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"440\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/FTR_Automatic-Caller-Outbound-ID-1.svg\" alt=\"\" class=\"wp-image-156218\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-icon-cards-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">Funkcie<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u010eal\u0161ie funkcie, ktor\u00e9 by sa v\u00e1m mohli p\u00e1\u010di\u0165<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-power-dialer.svg\" alt=\"\" class=\"wp-image-182846\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Hlavn\u00e1 funkcia<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">Power Dialer<\/h4>\n\n\n\n<p>Oslovte 3x viac z\u00e1kazn\u00edkov odstr\u00e1nen\u00edm opakuj\u00facich sa \u00faloh a priraden\u00edm automatizovan\u00fdch kampan\u00ed agentom.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/?page_id=296734\">Zistite viac<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-number-porting.svg\" alt=\"\" class=\"wp-image-183014\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Hlavn\u00e1 funkcia<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">Prenos \u010d\u00edsla<\/h4>\n\n\n\n<p>Jednoducho pren\u00e1\u0161ajte star\u00e9 firemn\u00e9 \u010d\u00edsla z viac ako 100 kraj\u00edn a zachovajte si svoje spojenia a firemn\u00fa identitu.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-prenos-telefonneho-cisla-a-ako-ho-preniest-jednoduchy-sprievodca\/\">Zistite viac<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-toll-free-numbers.svg\" alt=\"\" class=\"wp-image-182990\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Bezplatn\u00e9 \u010d\u00edsla<\/h4>\n\n\n\n<p>Zv\u00fd\u0161te po\u010det prich\u00e1dzaj\u00facich hovorov t\u00fdm, \u017ee u\u013eah\u010d\u00edte medzin\u00e1rodn\u00fdm z\u00e1kazn\u00edkom dovola\u0165 sa k v\u00e1m bez oh\u013eadu na to, kde sa nach\u00e1dzaj\u00fa, a to bez poplatkov alebo za miestne sadzby.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-bezplatne-cisla-pre-svoju-firmu\/\">Zistite viac<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-virtual-caller-id.svg\" alt=\"\" class=\"wp-image-184155\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Hlavn\u00e1 funkcia<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">Virtu\u00e1lna identifik\u00e1cia volaj\u00faceho<\/h4>\n\n\n\n<p>Generujte identifik\u00e1tory volaj\u00faceho s pr\u00edslu\u0161n\u00fdmi miestnymi smerov\u00fdmi \u010d\u00edslami alebo s \u010d\u00edslami, ktor\u00e9 va\u0161i z\u00e1kazn\u00edci u\u017e poznaj\u00fa.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/maskovanie-id-volajuceho-chrante-svoje-telefonne-cislo\/\">Zistite viac<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group faq-section-accordion-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">\u010casto kladen\u00e9 ot\u00e1zky<\/h3>\n\n\n\n<p class=\"has-text-align-center\">V\u0161etko, \u010do potrebujete vedie\u0165 o produkte a faktur\u00e1cii.<\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00fd je rozdiel medzi ANI a ID volaj\u00faceho?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>ANI zobrazuje \u010d\u00edslo volaj\u00faceho na firemn\u00e9 pou\u017eitie (skryt\u00e9 pred pou\u017e\u00edvate\u013emi), zatia\u013e \u010do <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/maskovanie-id-volajuceho-chrante-svoje-telefonne-cislo\/\">ID volaj\u00faceho<\/a> zobrazuje meno a \u010d\u00edslo volaj\u00faceho pr\u00edjemcom.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u010co je to odch\u00e1dzaj\u00face ANI?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Outbound ANI automaticky vyber\u00e1 najlep\u0161ie ID volaj\u00faceho na hovor pod\u013ea lokality alebo kampane, \u010d\u00edm zvy\u0161uje mieru odpoved\u00ed a anga\u017eovanosti.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u010co je \u010d\u00edslo ANI?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>ANI znamen\u00e1 automatick\u00fa identifik\u00e1ciu \u010d\u00edsla, ktor\u00e1 pr\u00edjemcovi hovoru zobrazuje telef\u00f3nne \u010d\u00edslo volaj\u00faceho.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397630106\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00fd je rozdiel medzi DNIS a ANI?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>DNIS identifikuje volan\u00e9 \u010d\u00edslo na smerovanie hovorov; ANI identifikuje \u010d\u00edslo volaj\u00faceho.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397648430\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u010co je ANI v IVR?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>ANI umo\u017e\u0148uje <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-interaktivna-hlasova-odozva-ivrvyhody-a-nastavenie\/\">IVR<\/a> identifikova\u0165 volaj\u00facich na personaliz\u00e1ciu uv\u00edtan\u00ed, pr\u00edstup k z\u00e1znamom a efekt\u00edvne smerovanie hovorov.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1744103926357\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u010co znamen\u00e1 automatick\u00e9 \u010d\u00edslo?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Automatick\u00e9 \u010d\u00edslo je telef\u00f3nne \u010d\u00edslo, ktor\u00e9 sa automaticky identifikuje na \u00fa\u010dely <a href=\"https:\/\/test-staging.cloudtalk.io\/caller-based-routing\/\">smerovania<\/a>, faktur\u00e1cie a inform\u00e1ci\u00ed o z\u00e1kazn\u00edkovi.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group faq-section-still-have-questions\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group avatars-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png\" alt=\"\" class=\"wp-image-294036\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"119\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png\" alt=\"\" class=\"wp-image-294037\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png 119w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-88x88.png 88w\" sizes=\"auto, (max-width: 119px) 100vw, 119px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png\" alt=\"\" class=\"wp-image-294038\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">M\u00e1te e\u0161te ot\u00e1zky?<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Nem\u00f4\u017eete n\u00e1js\u0165 odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Obr\u00e1\u0165te sa na n\u00e1\u0161 t\u00edm. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontaktujte n\u00e1s<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group cta-section simple-centered dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Ste pripraven\u00ed za\u010da\u0165?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Pridajte sa k viac ako 4,000+ modern\u00fdm spolo\u010dnostiam, ktor\u00e9 u\u017e d\u00f4veruj\u00fa CloudTalku, aby mali viac a lep\u0161\u00edch hovorov.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontakt na predaj<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Zv\u00fd\u0161enie miery odpoved\u00ed pomocou automatickej identifik\u00e1cie odch\u00e1dzaj\u00facich \u010d\u00edsel Oslovte viac z\u00e1kazn\u00edkov a z ka\u017ed\u00e9ho hovoru si urobte miestny pocit. Funkcia automatickej identifik\u00e1cie \u010d\u00edsla (ANI) spolo\u010dnosti CloudTalk automaticky zobrazuje najrelevantnej\u0161iu identifik\u00e1ciu odch\u00e1dzaj\u00faceho volaj\u00faceho na z\u00e1klade polohy v\u00e1\u0161ho z\u00e1kazn\u00edka alebo kampane &#8211; pom\u00e1ha v\u00e1m zv\u00fd\u0161i\u0165 mieru prijatia hovoru, posilni\u0165 d\u00f4veru a bez n\u00e1mahy roz\u0161\u00edri\u0165 svoj dosah. Z\u00edskajte [&hellip;]<\/p>\n","protected":false},"author":130,"featured_media":0,"parent":137403,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-311847","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/311847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/130"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=311847"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/311847\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/137403"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=311847"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-post-type?post=311847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}