{"id":311776,"date":"2026-01-09T15:29:30","date_gmt":"2026-01-09T13:29:30","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/nastroje-call-centra\/stir-shaken-co-je-to-a-ako-pomaha\/"},"modified":"2026-01-09T15:31:28","modified_gmt":"2026-01-09T13:31:28","slug":"stir-shaken-co-je-to-a-ako-pomaha","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/stir-shaken-co-je-to-a-ako-pomaha\/","title":{"rendered":"STIR\/SHAKEN: \u010co je to a ako pom\u00e1ha"},"content":{"rendered":"\n<div class=\"wp-block-group hero-section split-image-03\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h1 class=\"wp-block-heading\">Chr\u00e1\u0148te svoju zna\u010dku pomocou aplik\u00e1cie STIR\/SHAKEN od spolo\u010dnosti CloudTalk<\/h1>\n\n\n\n<p>Zastavte falo\u0161n\u00e9 hovory sk\u00f4r, ako sa dostan\u00fa k va\u0161im z\u00e1kazn\u00edkom. Aplik\u00e1cia STIR\/SHAKEN od spolo\u010dnosti CloudTalk zabezpe\u010duje digit\u00e1lne overenie va\u0161ich odch\u00e1dzaj\u00facich hovorov, \u010d\u00edm zni\u017euje po\u010det nevy\u017eiadan\u00fdch spr\u00e1v, zlep\u0161uje mieru odpoved\u00ed a zabezpe\u010duje dobr\u00e9 meno va\u0161ej zna\u010dky &#8211; a to v\u0161etko bez dodato\u010dn\u00e9ho \u00fasilia. <\/p>\n\n\n\n<ul class=\"wp-block-list tick-default-primary size-xs\">\n<li>Automatick\u00e9 overovanie identifik\u00e1torov odch\u00e1dzaj\u00facich volaj\u00facich pre d\u00f4veryhodn\u00e9 a bezpe\u010dn\u00e9 hovory<\/li>\n\n\n\n<li>Predch\u00e1dzanie podvodom a ochrana z\u00e1kazn\u00edkov pred falo\u0161n\u00fdmi alebo podvodn\u00fdmi hovormi<\/li>\n\n\n\n<li>Zosta\u0148te v s\u00falade s najnov\u0161\u00edmi predpismi STIR\/SHAKEN a zabezpe\u010dte svoju komunik\u00e1ciu do bud\u00facnosti<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontakt na predaj<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1224\" height=\"1120\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN.png\" alt=\"\" class=\"wp-image-298747\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN.png 1224w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-300x275.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-1024x937.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-768x703.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-1180x1080.png 1180w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-811x742.png 811w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-468x428.png 468w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-424x388.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-123x113.png 123w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-88x81.png 88w\" sizes=\"auto, (max-width: 1224px) 100vw, 1224px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Vybudujte si d\u00f4veryhodnos\u0165 a zabr\u00e1\u0148te podvodom <br\/>vo va\u0161ich hovoroch<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-thumbsUp type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M7 22V11M2 13V20C2 21.1046 2.89543 22 4 22H17.4262C18.907 22 20.1662 20.9197 20.3914 19.4562L21.4683 12.4562C21.7479 10.6389 20.3418 9 18.5032 9H15C14.4477 9 14 8.55228 14 8V4.46584C14 3.10399 12.896 2 11.5342 2C11.2093 2 10.915 2.1913 10.7831 2.48812L7.26394 10.4061C7.10344 10.7673 6.74532 11 6.35013 11H4C2.89543 11 2 11.8954 2 13Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Z\u00edskajte si d\u00f4veru e\u0161te predt\u00fdm, ako prehovor\u00edte<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Overen\u00e9 hovory s\u00fa bezpe\u010dnej\u0161ie. V\u010faka STIR\/SHAKEN sa va\u0161e obchodn\u00e9 hovory zobrazuj\u00fa ako legit\u00edmne, tak\u017ee je ove\u013ea pravdepodobnej\u0161ie, \u017ee ich z\u00e1kazn\u00edci zdvihn\u00fa a za\u010dn\u00fa s nimi komunikova\u0165. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-userX01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewbox=\"0 0 25 24\" fill=\"none\"><path d=\"M17 16L22 21M22 16L17 21M12.5 15.5H8C6.60444 15.5 5.90665 15.5 5.33886 15.6722C4.06045 16.06 3.06004 17.0605 2.67224 18.3389C2.5 18.9067 2.5 19.6044 2.5 21M15 7.5C15 9.98528 12.9853 12 10.5 12C8.01472 12 6 9.98528 6 7.5C6 5.01472 8.01472 3 10.5 3C12.9853 3 15 5.01472 15 7.5Z\" stroke=\"#414651\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Blokovanie podvodov a telef\u00f3nnych podvodov<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Zabr\u00e1\u0148te podvodn\u00edkom pou\u017e\u00edva\u0165 va\u0161e \u010d\u00edslo. Aplik\u00e1cie na overovanie STIR\/SHAKEN overuj\u00fa toto\u017enos\u0165 volaj\u00faceho, chr\u00e1nia imid\u017e va\u0161ej zna\u010dky a chr\u00e1nia z\u00e1kazn\u00edkov pred falo\u0161n\u00fdmi hovormi. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-phoneCall01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Z\u00edskajte viac prijat\u00fdch hovorov<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Viac overen\u00fdch hovorov = viac prijat\u00fdch hovorov. Ak sa vyhnete spamov\u00fdm \u0161t\u00edtkom a blokovan\u00fdm \u010d\u00edslam, zv\u00fd\u0161ite mieru spojenia a dovol\u00e1te sa \u013eu\u010fom, na ktor\u00fdch v\u00e1m z\u00e1le\u017e\u00ed. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Pomohli sme tis\u00edcom glob\u00e1lnych spolo\u010dnost\u00ed<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">Pr\u00edpadov\u00e9 \u0161t\u00fadie z\u00e1kazn\u00edkov, ktor\u00ed stavaj\u00fa r\u00fdchlej\u0161ie.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\" class=\"btn btn-ghost\">Vysk\u00fa\u0161ajte zadarmo<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-primary\">Kontakt na predaj<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Glob\u00e1lny predajn\u00fd motor poh\u00e1\u0148an\u00fd prepojen\u00fdmi konverz\u00e1ciami<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8222;V\u010faka prepisom a analytike umelej inteligencie CloudTalk je jednoduch\u0161ie sledova\u0165 pomery rozhovorov, h\u013abku objavovania a region\u00e1lnu v\u00fdkonnos\u0165 &#8211; a to v\u0161etko bez toho, aby ste museli absolvova\u0165 form\u00e1lne \u0161kolenie.&#8220;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Ved\u00faci t\u00edmu SDR, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Revolu\u010dn\u00e1 efektivita Revolutu a \u00faspora viac ako 40 hod\u00edn<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8222;V\u010faka spo\u013eahlivosti CloudTalku sme mohli zlep\u0161i\u0165 v\u00fdkonnos\u0165 predajn\u00fdch t\u00edmov a uzavrie\u0165 viac obchodov, ako sme si kedy vedeli predstavi\u0165.&#8220; <\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Ved\u00faci prev\u00e1dzky<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Zv\u00fd\u0161enie produktivity 200 pracovn\u00edkov z\u00e1kazn\u00edckej podpory <\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8222;V\u010faka slu\u017ebe CloudTalk Analytics m\u00e1m teraz preh\u013ead o ka\u017edom kroku. M\u00f4\u017eeme n\u00e1js\u0165 nezrovnalosti a ove\u013ea lep\u0161ie pochopi\u0165 na\u0161e t\u00edmy.&#8220;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Mana\u017e\u00e9r poskytovania slu\u017eieb<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">\u00daspech t\u00edmu z\u00e1kazn\u00edckej podpory spolo\u010dnosti Glovo<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8222;CloudTalk zlep\u0161il n\u00e1klady a efektivitu n\u00e1\u0161ho t\u00edmu. Funkcia skriptov n\u00e1m umo\u017e\u0148uje vies\u0165 hovory ove\u013ea systematickej\u0161\u00edm sp\u00f4sobom.&#8220;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Glob\u00e1lny rast ponuky<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">\u010co je aplik\u00e1cia STIR\/SHAKEN?<\/h4>\n\n\n\n<p>Aplik\u00e1cia STIR\/SHAKEN je cloudov\u00e9 rie\u0161enie, ktor\u00e9 digit\u00e1lne overuje <a href=\"https:\/\/test-staging.cloudtalk.io\/virtual-caller-id\/\">identifik\u00e1ciu odch\u00e1dzaj\u00faceho volaj\u00faceho<\/a>, aby sa zabr\u00e1nilo fal\u0161ovaniu a neopr\u00e1vnen\u00e9mu pou\u017e\u00edvaniu \u010d\u00edsla. Funguje tak, \u017ee ku ka\u017ed\u00e9mu odch\u00e1dzaj\u00facemu hovoru pripoj\u00ed zabezpe\u010den\u00fd digit\u00e1lny podpis, ktor\u00fd potvrdzuje va\u0161u firemn\u00fa identitu e\u0161te pred spojen\u00edm hovoru. <br\/><br\/>Pomocou aplik\u00e1cie STIR\/SHAKEN od <strong>spolo\u010dnosti <\/strong> CloudTalk m\u00f4\u017eete <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/softver-pre-outbound-call-centra\/\"><strong>odch\u00e1dzaj\u00face hovory<\/strong><\/a><strong> s\u00fa d\u00f4veryhodn\u00e9, overen\u00e9 a je ove\u013ea menej pravdepodobn\u00e9, \u017ee bud\u00fa ozna\u010den\u00e9 ako spam,<\/strong> \u010do zvy\u0161uje mieru odpoved\u00ed a chr\u00e1ni va\u0161u zna\u010dku.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontakt na predaj<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1.png\" alt=\"\" class=\"wp-image-294058\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-88x88.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Ako funguje STIR\/SHAKEN?<\/h4>\n\n\n\n<p>Aplik\u00e1cia <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-stir-shaken\/\">STIR\/SHAKEN<\/a> spolo\u010dnosti CloudTalk pri ka\u017edom hovore digit\u00e1lne podp\u00ed\u0161e identifik\u00e1tor odch\u00e1dzaj\u00faceho volaj\u00faceho pomocou \u0161ifrovan\u00e9ho certifik\u00e1tu. Oper\u00e1tor pr\u00edjemcu potom tento podpis over\u00ed, \u010d\u00edm potvrd\u00ed pravos\u0165 hovoru a zabezpe\u010d\u00ed, \u017ee nebol podvrhnut\u00fd. <br\/><br\/>Legit\u00edmne, overen\u00e9 hovory sa doru\u010duj\u00fa bez probl\u00e9mov, zatia\u013e \u010do podvrhnut\u00e9 alebo neoveren\u00e9 \u010d\u00edsla s\u00fa odfiltrovan\u00e9 &#8211; chr\u00e1nia z\u00e1kazn\u00edkov a posil\u0148uj\u00fa v\u00e1\u0161 dosah.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontakt na predaj<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1.png\" alt=\"\" class=\"wp-image-294072\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-88x88.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 benefits4cards gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">V\u00fdhody aplik\u00e1cie STIR\/SHAKEN<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Chr\u00e1\u0148te svoju zna\u010dku a zvy\u0161ujte po\u010det konverzi\u00ed<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageHeartCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 11.5C20.9996 16.1944 17.194 20 12.4996 20C11.4228 20 10.3928 19.7998 9.44478 19.4345C9.27145 19.3678 9.18478 19.3344 9.11586 19.3185C9.04807 19.3029 8.999 19.2963 8.92949 19.2937C8.85881 19.291 8.78127 19.299 8.62619 19.315L3.50517 19.8444C3.01692 19.8948 2.7728 19.9201 2.6288 19.8322C2.50337 19.7557 2.41794 19.6279 2.3952 19.4828C2.36909 19.3161 2.48575 19.1002 2.71906 18.6684L4.35472 15.6408C4.48942 15.3915 4.55677 15.2668 4.58728 15.1469C4.6174 15.0286 4.62469 14.9432 4.61505 14.8214C4.60529 14.6981 4.55119 14.5376 4.443 14.2166C4.15547 13.3636 3.99962 12.45 3.99962 11.5C3.99962 6.80558 7.8052 3 12.4996 3C17.194 3 20.9996 6.80558 20.9996 11.5Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12.4965 8.94925C11.5968 7.9104 10.0965 7.63095 8.96924 8.58223C7.84196 9.5335 7.68326 11.124 8.56851 12.2491C9.11696 12.9461 10.4935 14.2191 11.4616 15.087C11.8172 15.4057 11.995 15.5651 12.2084 15.6293C12.3914 15.6844 12.6017 15.6844 12.7847 15.6293C12.9981 15.5651 13.1759 15.4057 13.5315 15.087C14.4996 14.2191 15.8761 12.9461 16.4246 12.2491C17.3098 11.124 17.1705 9.5235 16.0238 8.58223C14.8772 7.64096 13.3963 7.9104 12.4965 8.94925Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Zv\u00fd\u0161enie efektivity call centra<\/h4>\n\n\n\n<p class=\"has-text-align-center\">V\u010faka overen\u00fdm hovorom str\u00e1via agenti menej \u010dasu overovan\u00edm toto\u017enosti a m\u00f4\u017eu sa r\u00fdchlej\u0161ie s\u00fastredi\u0165 na rie\u0161enie probl\u00e9mov z\u00e1kazn\u00edkov. Zvy\u0161uje sa t\u00fdm r\u00fdchlos\u0165 slu\u017eieb, skracuje sa \u010das vybavovania a zlep\u0161uje sa z\u00e1kazn\u00edcka sk\u00fasenos\u0165. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-zap type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M13 2L4.09344 12.6879C3.74463 13.1064 3.57023 13.3157 3.56756 13.4925C3.56524 13.6461 3.63372 13.7923 3.75324 13.8889C3.89073 14 4.16316 14 4.70802 14H12L11 22L19.9065 11.3121C20.2553 10.8936 20.4297 10.6843 20.4324 10.5075C20.4347 10.3539 20.3663 10.2077 20.2467 10.1111C20.1092 10 19.8368 10 19.292 10H12L13 2Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Zosta\u0148te v s\u00falade s predpismi a pripraven\u00ed na bud\u00facnos\u0165<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Aplik\u00e1cia STIR\/SHAKEN od spolo\u010dnosti CloudTalk udr\u017eiava va\u0161e podnikanie v s\u00falade s najnov\u0161\u00edmi telekomunika\u010dn\u00fdmi predpismi, pom\u00e1ha v\u00e1m vyhn\u00fa\u0165 sa pokut\u00e1m a zabezpe\u010duje, aby va\u0161e oper\u00e1cie zostali bezpe\u010dn\u00e9 a spo\u013eahliv\u00e9 v z\u00e1vislosti od v\u00fdvoja noriem.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageChatCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Zlep\u0161enie reput\u00e1cie zna\u010dky<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Zabr\u00e1nen\u00edm podvodn\u00edkom, aby fal\u0161ovali va\u0161e firemn\u00e9 \u010d\u00edsla, ochr\u00e1nite svoju zna\u010dku pred po\u0161koden\u00edm dobr\u00e9ho mena v s\u00favislosti s podvodn\u00fdmi hovormi. Overen\u00e9, autentifikovan\u00e9 hovory ukazuj\u00fa z\u00e1kazn\u00edkom, \u017ee beriete bezpe\u010dnos\u0165 v\u00e1\u017ene. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lineChartUp02 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H4.6C4.03995 21 3.75992 21 3.54601 20.891C3.35785 20.7951 3.20487 20.6422 3.10899 20.454C3 20.2401 3 19.9601 3 19.4V3M21 7L15.5657 12.4343C15.3677 12.6323 15.2687 12.7313 15.1545 12.7684C15.0541 12.8011 14.9459 12.8011 14.8455 12.7684C14.7313 12.7313 14.6323 12.6323 14.4343 12.4343L12.5657 10.5657C12.3677 10.3677 12.2687 10.2687 12.1545 10.2316C12.0541 10.1989 11.9459 10.1989 11.8455 10.2316C11.7313 10.2687 11.6323 10.3677 11.4343 10.5657L7 15M21 7H17M21 7V11\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Zv\u00fd\u0161enie tvorby pr\u00edjmov<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Vy\u0161\u0161ia miera vyzdvihnutia znamen\u00e1 viac konverz\u00e1ci\u00ed, viac konverzi\u00ed a menej straten\u00fdch pr\u00edle\u017eitost\u00ed. Ochranou dobr\u00e9ho mena svojej zna\u010dky a ponukou overen\u00fdch, d\u00f4veryhodn\u00fdch hovorov si udr\u017e\u00edte vern\u00fdch z\u00e1kazn\u00edkov a pril\u00e1kate nov\u00e9 z\u00e1kazn\u00ed\u010dky. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Kde m\u00f4\u017eete pou\u017ei\u0165 aplik\u00e1ciu STIR\/SHAKEN?<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Odch\u00e1dzaj\u00face obchodn\u00e9 hovory<\/strong>: Zabezpe\u010dte, aby va\u0161e <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/softver-pre-outbound-call-centra\/\">odch\u00e1dzaj\u00face obchodn\u00e9<\/a>, servisn\u00e9 a notifika\u010dn\u00e9 hovory neboli ozna\u010den\u00e9 ako spam. Overen\u00e9 \u010d\u00edsla zvy\u0161uj\u00fa mieru prijatia hovoru a d\u00f4veru z\u00e1kazn\u00edkov. <\/li>\n\n\n\n<li><strong>Call centr\u00e1<\/strong>: Overte svoju toto\u017enos\u0165 pri ka\u017edom hovore, \u010d\u00edm z\u00e1kazn\u00edkom poskytnete istotu, \u017ee hovoria s legit\u00edmnym <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/softver-virtualneho-call-centra\/\">call centrom<\/a>. Zn\u00ed\u017ete po\u010det manu\u00e1lnych kontrol toto\u017enosti a zefekt\u00edvnite vybavovanie hovorov. <\/li>\n\n\n\n<li><strong>VoIP a poskytovatelia telekomunika\u010dn\u00fdch slu\u017eieb<\/strong>: Chr\u00e1\u0148te svoju sie\u0165 pred podvrhnut\u00fdmi hovormi. Overovanie <strong>STIR\/SHAKEN<\/strong>zabezpe\u010duje odch\u00e1dzaj\u00facu prev\u00e1dzku, zni\u017euje podvody a zlep\u0161uje kvalitu slu\u017eieb.<\/li>\n\n\n\n<li><strong>Vysoko rizikov\u00e9 odvetvia<\/strong>: Zaru\u010dte, \u017ee citliv\u00e9 a naliehav\u00e9 hovory sa v <a href=\"https:\/\/test-staging.cloudtalk.io\/phone-system-for-healthcare\/\">zdravotn\u00edctve<\/a> a <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/call-centrovy-softver-pre-financne-sluzby-a-poistovnictvo\/\">finan\u010dn\u00edctve<\/a> uskuto\u010dnia bez blokovania. Overen\u00e9 \u010d\u00edsla pom\u00e1haj\u00fa chr\u00e1ni\u0165 s\u00fakromn\u00e9 inform\u00e1cie a zabezpe\u010duj\u00fa bezpe\u010dn\u00e9 a spo\u013eahliv\u00e9 doru\u010dovanie kritick\u00fdch aktualiz\u00e1ci\u00ed. <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontakt na predaj<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1.png\" alt=\"\" class=\"wp-image-294061\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-88x88.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Ako aktivova\u0165 aplik\u00e1ciu STIR\/SHAKEN spolo\u010dnosti CloudTalk<\/h4>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li>Prihl\u00e1ste sa na <a href=\"https:\/\/dashboard.cloudtalk.io\/login?redirectedBy=app\" target=\"_blank\" rel=\"noopener\">ovl\u00e1dac\u00ed panel slu\u017eby CloudTalk<\/a>.<\/li>\n\n\n\n<li>Prejdite na kartu <strong>\u010c\u00edsla<\/strong> a vyberte \u010d\u00edslo, ktor\u00e9 chcete overi\u0165.<\/li>\n\n\n\n<li>Skontrolujte, \u010di s\u00fa \u00fadaje o identifik\u00e1tore odch\u00e1dzaj\u00faceho hovoru presn\u00e9.<\/li>\n\n\n\n<li>CloudTalk automaticky aplikuje overenie STIR\/SHAKEN na va\u0161e hovory.<\/li>\n\n\n\n<li>Pravidelne kontrolujte z\u00e1znamy o hovoroch, aby ste zabezpe\u010dili bezprobl\u00e9mov\u00e9 a overen\u00e9 doru\u010denie.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/10629456-how-to-enroll-in-stir-shaken-verified-calling\" target=\"_blank\" rel=\"noopener\">Zistite viac<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1.png\" alt=\"\" class=\"wp-image-299024\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-300x246.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-768x631.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-521x428.png 521w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-424x348.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-138x113.png 138w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-88x72.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-icon-cards-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">Funkcie<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u010eal\u0161ie funkcie, ktor\u00e9 by sa v\u00e1m mohli p\u00e1\u010di\u0165<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-spam-protection.svg\" alt=\"\" class=\"wp-image-182942\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Ochrana pred nevy\u017eiadanou po\u0161tou<\/h4>\n\n\n\n<p>Blokovanie zn\u00e1mych spamov\u00fdch \u010d\u00edsel manu\u00e1lne alebo automaticky pre prich\u00e1dzaj\u00face aj odch\u00e1dzaj\u00face hovory a zefekt\u00edvnenie volania.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/spam-protection\/\">Zistite viac<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-contact-tags.svg\" alt=\"\" class=\"wp-image-182702\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Kontaktn\u00e9 \u0161t\u00edtky<\/h4>\n\n\n\n<p>Jednoducho kategorizujte interakcie so z\u00e1kazn\u00edkmi pomocou zna\u010diek kontaktn\u00e9ho centra. Zabezpe\u010dte efekt\u00edvnos\u0165 a personalizovan\u00e9 slu\u017eby. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/kontaktne-udaje-tags-vytvaranie-a-sprava-znaciek-cloudtalk\/\">Zistite viac<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-call-tagging.svg\" alt=\"\" class=\"wp-image-183542\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Ozna\u010dovanie hovorov<\/h4>\n\n\n\n<p>Pou\u017e\u00edvajte vlastn\u00e9 alebo u\u017e existuj\u00face zna\u010dky hovorov na sledovanie r\u00f4znych typov interakci\u00ed, cie\u013eov, v\u00fdsledkov a mnoh\u00fdch \u010fal\u0161\u00edch ukazovate\u013eov.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/call-tagging\/\">Zistite viac<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-single-sign-on.svg\" alt=\"\" class=\"wp-image-183278\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Jednotn\u00e9 prihl\u00e1senie (SSO)<\/h4>\n\n\n\n<p>Zr\u00fdchlite, zjednodu\u0161te a zabezpe\u010dte proces prihlasovania pre cel\u00fd t\u00edm pomocou funkcie Single Sign-On (SSO).<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/missed-calls\/\">Zistite viac<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group faq-section-accordion-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">\u010casto kladen\u00e9 ot\u00e1zky<\/h3>\n\n\n\n<p class=\"has-text-align-center\">V\u0161etko, \u010do potrebujete vedie\u0165 o produkte a faktur\u00e1cii.<\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ako funguje STIR\/SHAKEN?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Pri ka\u017edom odch\u00e1dzaj\u00facom hovore digit\u00e1lne overuje <a href=\"https:\/\/test-staging.cloudtalk.io\/virtual-caller-id\/\">ID volaj\u00faceho<\/a> pomocou \u0161ifrovan\u00e9ho podpisu, ktor\u00fd potvrdzuje prij\u00edmaj\u00facemu oper\u00e1torovi pravos\u0165 hovoru.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ako z\u00edska\u0165 STIR\/SHAKEN?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>V\u00e4\u010d\u0161ina modern\u00fdch <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/voip-telefonna-ustredna\/\">platforiem pre podnikov\u00e9 hovory<\/a> vr\u00e1tane CloudTalk pon\u00faka vstavan\u00e9 aplik\u00e1cie alebo integr\u00e1cie STIR\/SHAKEN. Sta\u010d\u00ed ju aktivova\u0165 v nastaveniach \u010d\u00edsla. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Existuje aplik\u00e1cia na blokovanie spoofingu?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u00c1no. Aplik\u00e1cie STIR\/SHAKEN zabra\u0148uj\u00fa podvrhnut\u00fdm hovorom overovan\u00edm ID volaj\u00faceho. CloudTalk automaticky chr\u00e1ni va\u0161e <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/co-je-odchadzajuce-volanie\/\">odch\u00e1dzaj\u00face hovory<\/a> pomocou s\u00faladu so STIR\/SHAKEN. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397630106\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Pre\u010do je STIR\/SHAKEN d\u00f4le\u017eit\u00fd pre overovanie hovorov?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>STIR\/SHAKEN overuje legit\u00edmnos\u0165 identifik\u00e1tora volaj\u00faceho, \u010d\u00edm zabra\u0148uje fal\u0161ovaniu, <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/how-to-stop-robocalls\/\">robotick\u00fdm hovorom<\/a> a podvodom, \u010do zvy\u0161uje d\u00f4veru z\u00e1kazn\u00edkov v obchodn\u00e9 hovory.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397648430\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00e9 typy podvodn\u00fdch volan\u00ed dok\u00e1\u017ee STIR\/SHAKEN zmierni\u0165?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Pom\u00e1ha blokova\u0165 robotick\u00e9 hovory, phishingov\u00e9 podvody a spoofing overovan\u00edm identity volaj\u00faceho, \u010d\u00edm zni\u017euje po\u010det podvodn\u00fdch hovorov, ktor\u00e9 sa dostan\u00fa k spotrebite\u013eom.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1744103926357\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ako STIR\/SHAKEN pom\u00e1ha predch\u00e1dza\u0165 fal\u0161ovaniu ID volaj\u00faceho?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Digit\u00e1lnym podpisovan\u00edm a overovan\u00edm ID volaj\u00faceho STIR\/SHAKEN zabra\u0148uje fal\u0161ovaniu; nezhoduj\u00face sa ID m\u00f4\u017eu oper\u00e1tori ozna\u010di\u0165 alebo zablokova\u0165.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750341887817\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">M\u00e1 STIR\/SHAKEN vplyv na kvalitu alebo v\u00fdkon hovoru?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>STIR\/SHAKEN be\u017e\u00ed na pozad\u00ed a neovplyv\u0148uje <a href=\"https:\/\/test-staging.cloudtalk.io\/call-quality-at-cloudtalk\/\">kvalitu ani v\u00fdkon hovoru<\/a>, \u010d\u00edm zachov\u00e1va \u010dist\u00e9 a nepreru\u0161ovan\u00e9 hlasov\u00e9 hovory.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750436069576\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00e9 s\u00fa predpisy FCC t\u00fdkaj\u00face sa STIR\/SHAKEN a ako ich spolo\u010dnos\u0165 CloudTalk dodr\u017eiava?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>FCC naria\u010fuje STIR\/SHAKEN pre v\u0161etk\u00fdch poskytovate\u013eov v USA. Spolo\u010dnos\u0165 CloudTalk sp\u013a\u0148a tieto po\u017eiadavky t\u00fdm, \u017ee digit\u00e1lne podpisuje v\u0161etky odch\u00e1dzaj\u00face hovory pod\u013ea pravidiel FCC. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750436070718\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ako s\u00favisia STIR\/SHAKEN a 10DLC?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>STIR\/SHAKEN overuje legit\u00edmnos\u0165 hlasov\u00fdch hovorov, zatia\u013e \u010do 10DLC zabezpe\u010duje overenie <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/textove-spravy-sms\/\">\u010d\u00edsel SMS<\/a>; obe tieto funkcie zni\u017euj\u00fa po\u010det podvodov v komunik\u00e1cii.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750436110694\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u010co je protokol STIR\/SHAKEN?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>STIR\/SHAKEN je technick\u00fd \u0161tandard, ktor\u00fd vytv\u00e1ra a spravuje digit\u00e1lne podpisy na overovanie hovorov a zabr\u00e1nenie fal\u0161ovaniu.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group faq-section-still-have-questions\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group avatars-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png\" alt=\"\" class=\"wp-image-294036\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"119\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png\" alt=\"\" class=\"wp-image-294037\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png 119w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-88x88.png 88w\" sizes=\"auto, (max-width: 119px) 100vw, 119px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png\" alt=\"\" class=\"wp-image-294038\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">M\u00e1te e\u0161te ot\u00e1zky?<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Nem\u00f4\u017eete n\u00e1js\u0165 odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Obr\u00e1\u0165te sa na n\u00e1\u0161 t\u00edm. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontaktujte n\u00e1s<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group cta-section simple-centered dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Ste pripraven\u00ed za\u010da\u0165?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Pridajte sa k viac ako 4,000+ modern\u00fdm spolo\u010dnostiam, ktor\u00e9 u\u017e d\u00f4veruj\u00fa CloudTalku, aby mali viac a lep\u0161\u00edch hovorov.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontakt na predaj<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Chr\u00e1\u0148te svoju zna\u010dku pomocou aplik\u00e1cie STIR\/SHAKEN od spolo\u010dnosti CloudTalk Zastavte falo\u0161n\u00e9 hovory sk\u00f4r, ako sa dostan\u00fa k va\u0161im z\u00e1kazn\u00edkom. Aplik\u00e1cia STIR\/SHAKEN od spolo\u010dnosti CloudTalk zabezpe\u010duje digit\u00e1lne overenie va\u0161ich odch\u00e1dzaj\u00facich hovorov, \u010d\u00edm zni\u017euje po\u010det nevy\u017eiadan\u00fdch spr\u00e1v, zlep\u0161uje mieru odpoved\u00ed a zabezpe\u010duje dobr\u00e9 meno va\u0161ej zna\u010dky &#8211; a to v\u0161etko bez dodato\u010dn\u00e9ho \u00fasilia. Vybudujte si d\u00f4veryhodnos\u0165 a [&hellip;]<\/p>\n","protected":false},"author":130,"featured_media":184218,"parent":137403,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-311776","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/311776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/130"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=311776"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/311776\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/137403"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media\/184218"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=311776"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-post-type?post=311776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}