{"id":297499,"date":"2025-05-28T13:44:57","date_gmt":"2025-05-28T11:44:57","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/integracia-telefonneho-systemu-affinity\/"},"modified":"2025-05-28T13:45:06","modified_gmt":"2025-05-28T11:45:06","slug":"integracia-telefonneho-systemu-affinity","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/sk\/integracia-telefonneho-systemu-affinity\/","title":{"rendered":"Integr\u00e1cia telef\u00f3nneho syst\u00e9mu Affinity"},"content":{"rendered":"\n
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Integr\u00e1cia telef\u00f3nneho syst\u00e9mu Affinity<\/p>\n<\/div><\/div>\n\n\n\n

Call centrum pre Affinity<\/h1>\n\n\n\n

Zlep\u0161ite svoje spravodajstvo o vz\u0165ahoch pomocou integr\u00e1cie Affinity VoIP od spolo\u010dnosti CloudTalk. Uskuto\u010d\u0148ujte a prij\u00edmajte hovory, posielajte SMS a automaticky zaznamen\u00e1vajte ka\u017ed\u00fa interakciu – bez toho, aby ste museli opusti\u0165 svoj CRM. Mapujte kontaktn\u00e9 polia, synchronizujte pr\u00edle\u017eitosti a sledujte kontaktn\u00e9 body komunik\u00e1cie v re\u00e1lnom \u010dase, aby ste mohli inteligentnej\u0161ie uzatv\u00e1ra\u0165 obchody a prehlbova\u0165 vz\u0165ahy. <\/p>\n<\/div><\/div>\n\n\n\n

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Kontakt na predaj<\/a><\/div>\n\n\n\n
Pripojte sa k spusteniu!<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Vyroben\u00e9<\/p>\n\n\n\n

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CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Kateg\u00f3ria<\/p>\n\n\n\n

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Help Desk a z\u00e1kazn\u00edcka podpora<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Pou\u017e\u00edva sa na<\/p>\n\n\n\n

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Riadenie vz\u0165ahov<\/p>\n\n\n\n

Sledovanie transakci\u00ed a potrub\u00ed<\/p>\n\n\n\n

Automatiz\u00e1cia pracovn\u00fdch postupovKomunik\u00e1cia s investormi a partnermi<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Pou\u017e\u00edvatelia<\/p>\n\n\n\n

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Obchodn\u00ed z\u00e1stupcovia<\/p>\n\n\n\n

Mana\u017e\u00e9ri partnerstva<\/p>\n\n\n\n

T\u00edmy pre \u00faspech z\u00e1kazn\u00edkov<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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D\u00f4veryhodn\u00e9 pre tis\u00edce \u013eud\u00ed<\/p>\n\n\n\n

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1,480 Recenzie na G2<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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1200<\/code><\/p>\n\n\n\n

Spolo\u010dnosti na celom svete<\/p>\n<\/div>\n\n\n\n

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82<\/code>%<\/p>\n\n\n\n

Zv\u00fd\u0161enie po\u010dtu hovorov<\/p>\n<\/div>\n\n\n\n

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Menej zme\u0161kan\u00fdch hovorov<\/p>\n<\/div>\n\n\n\n

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1326<\/code>\u20ac<\/p>\n\n\n\n

U\u0161etri\u0165 za rok<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Pre\u010do integrova\u0165 CloudTalk s Affinity?<\/h2>\n\n\n\n

Poskytnite svojim t\u00edmom, ktor\u00e9 sa riadia vz\u0165ahmi, konkuren\u010dn\u00fa v\u00fdhodu pomocou integr\u00e1cie Affinity od CloudTalk. Automaticky zaznamen\u00e1vajte ka\u017ed\u00fd hovor, hlasov\u00fa po\u0161tu a SMS do slu\u017eby Affinity s prepojen\u00edm na spr\u00e1vne kontakty a pr\u00edle\u017eitosti. Rozl\u00fa\u010dte sa s manu\u00e1lnymi aktualiz\u00e1ciami a u\u017eite si \u00fapln\u00fd preh\u013ead v celej sieti vz\u0165ahov. <\/p>\n\n\n\n

V\u010faka inteligentnej automatiz\u00e1cii a obojsmernej synchroniz\u00e1cii CloudTalk m\u00f4\u017ee v\u00e1\u0161 t\u00edm uprednost\u0148ova\u0165 vysokohodnotn\u00e9 spojenia, odha\u013eova\u0165 skryt\u00e9 pr\u00edle\u017eitosti a z\u00edskava\u0165 bohat\u00e9 poznatky z ka\u017edej interakcie – a to v\u0161etko v jednom jednotnom syst\u00e9me.<\/p>\n\n\n\n

\u010co je afinita?<\/strong><\/strong><\/strong><\/p>\n\n\n\n

Affinity je CRM na anal\u00fdzu vz\u0165ahov vytvoren\u00fd pre rizikov\u00fd kapit\u00e1l, s\u00fakromn\u00fd kapit\u00e1l a profesion\u00e1lne slu\u017eby. Pom\u00e1ha t\u00edmom spravova\u0165 portf\u00f3li\u00e1 transakci\u00ed, sledova\u0165 hist\u00f3riu anga\u017eovanosti a vyu\u017e\u00edva\u0165 poznatky zalo\u017een\u00e9 na umelej inteligencii na budovanie silnej\u0161\u00edch a zmysluplnej\u0161\u00edch vz\u0165ahov. <\/p>\n\n\n\n

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Kontakt na predaj<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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\u010co hovoria na\u0161i z\u00e1kazn\u00edci svetovej triedy?<\/h2>\n\n\n\n

Orient\u00e1cia na z\u00e1kazn\u00edka je z\u00e1kladn\u00fdm pilierom v\u0161etk\u00e9ho, \u010do rob\u00edme. \u010ci u\u017e pom\u00e1hate svojim klientom, alebo sa sna\u017e\u00edte uzavrie\u0165 obchod, pom\u00e1hame v\u00e1m zabezpe\u010di\u0165 v\u0161etky n\u00e1stroje a podporu, ktor\u00e9 potrebujete na dosiahnutie \u00faspechu. Ale neberte si ju od n\u00e1s. Tu je to, \u010do hovoria spokojn\u00ed z\u00e1kazn\u00edci spolo\u010dnosti CloudTalk! <\/p>\n\n\n\n

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1,480 Recenzie na G2<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Kontaktujte sales<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Milujem inteligentn\u00fd dialer, preto\u017ee odstra\u0148uje prokrastin\u00e1ciu z \u010dasu na rozvoj podnikania prostredn\u00edctvom studen\u00fdch hovorov. Ned\u00e1vno som vysk\u00fa\u0161al aj AI pozn\u00e1mkova\u010d a zak\u00fapim si ho, preto\u017ee odstra\u0148uje potrebu p\u00edsa\u0165 pozn\u00e1mky ru\u010dne. Bol tie\u017e ve\u013emi presn\u00fd! <\/p>\n\n\n\n

\u010c\u00edtajte viac<\/a><\/p>\n\n\n\n

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Craig H.<\/strong> \"\"\/Spoluzakladate\u013e<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Potrebovali sme linky pre na\u0161u firmu s ve\u013ekou naliehavos\u0165ou a t\u00edm to vyrie\u0161il za n\u00e1s len za jeden pracovn\u00fd de\u0148. V\u0161etko bolo okam\u017eite integrovan\u00e9 a nastaven\u00e9, pripraven\u00e9 na to, aby n\u00e1\u0161 t\u00edm mohol okam\u017eite poskytova\u0165 podporu. <\/p>\n\n\n\n

\u010c\u00edtajte viac<\/a><\/p>\n\n\n\n

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Carlotta B.<\/strong> \"\"\/Projektov\u00fd mana\u017e\u00e9r<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Jednoduch\u00e9 pou\u017e\u00edvanie. P\u00e1\u010di sa mi, \u017ee podpora mi r\u00fdchlo a jasne pomohla pochopi\u0165 zlo\u017eitej\u0161ie mechanizmy. Integr\u00e1cia prostredn\u00edctvom API s na\u0161ou aplik\u00e1ciou inhousing umo\u017enila aj automatiz\u00e1ciu, napr\u00edklad SMS pripomenutia. <\/p>\n\n\n\n

\u010c\u00edtajte viac<\/a><\/p>\n\n\n\n

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Daniel S.<\/strong> \"\"\/\u0160pecialista podpory z\u00e1kazn\u00edkov<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Je jednoduch\u00fd na pou\u017e\u00edvanie, m\u00e1 preh\u013eadn\u00e9 rozhranie a pon\u00faka ve\u013ea mo\u017enost\u00ed na pou\u017e\u00edvanie \u010d\u00edsel z mnoh\u00fdch \u010dast\u00ed sveta. Je to tie\u017e skvel\u00fd n\u00e1stroj, ktor\u00fd m\u00f4\u017eete pou\u017ei\u0165 na otvorenie \u00fa\u010dtov na platform\u00e1ch na zasielanie spr\u00e1v, ako s\u00fa WhatsApp a Telegram. <\/p>\n\n\n\n

\u010c\u00edtajte viac<\/a><\/p>\n\n\n\n

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Ivan M.<\/strong> \"\"\/\u0160pecialista na pr\u00edjmov\u00fd syst\u00e9m<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Informa\u010dn\u00fd panel a \u0161trukt\u00fara hl\u00e1sen\u00ed je bezchybn\u00e1, preto\u017ee podporuje aj hl\u00e1senia pod\u013ea kampan\u00ed. ID volaj\u00faceho m\u00f4\u017eeme priradi\u0165 k ISDR, \u010do u\u013eah\u010duje ich pou\u017eitie v\u017edy, ke\u010f je to potrebn\u00e9 v re\u00e1lnom \u010dase… <\/p>\n\n\n\n

\u010c\u00edtajte viac<\/a><\/p>\n\n\n\n

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Arun S<\/strong> \"\"\/Senior mana\u017e\u00e9r<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Pre n\u00e1s je hlavnou v\u00fdhodou pou\u017e\u00edvania slu\u017eby CloudTalk ukladanie kontaktov. Sme firma, na ktor\u00fa sa obracaj\u00fa tis\u00edce \u013eud\u00ed, tak\u017ee vidie\u0165, kto vol\u00e1, e\u0161te pred prijat\u00edm hovoru, je ve\u013ek\u00fdm pr\u00ednosom. M\u00e1 tie\u017e podrobn\u00fa analytiku na sledovanie. <\/p>\n\n\n\n

\u010c\u00edtajte viac<\/a><\/p>\n\n\n\n

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Joe P.<\/strong> \"\"\/Account Manager<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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V\u00fdhody integr\u00e1cie Affinity Phone<\/h2>\n\n\n\n
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Automatick\u00e9 zaznamen\u00e1vanie hovorov a SMS<\/h3>\n\n\n\n

V\u0161etky hovory, SMS spr\u00e1vy, hlasov\u00e9 spr\u00e1vy a pozn\u00e1mky sa automaticky zaznamen\u00e1vaj\u00fa k spr\u00e1vnemu kontaktu a pr\u00edle\u017eitosti v Affinity, tak\u017ee v\u00e1\u0161 t\u00edm nikdy nestrat\u00ed preh\u013ead o d\u00f4le\u017eitej komunik\u00e1cii – nie je potrebn\u00e9 \u017eiadne manu\u00e1lne zad\u00e1vanie.<\/p>\n<\/div>\n\n\n\n

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Poznatky o interakcii obohaten\u00e9 o umel\u00fa inteligenciu<\/h3>\n\n\n\n

Ka\u017ed\u00fd z\u00e1znam hovoru obsahuje s\u00fahrny generovan\u00e9 umelou inteligenciou, k\u013e\u00fa\u010dov\u00e9 t\u00e9my, zna\u010dky a odkazy na nahr\u00e1vky, \u010do v\u00e1\u0161mu t\u00edmu poskytuje \u00fapln\u00fd preh\u013ead o hist\u00f3rii zapojenia a pom\u00e1ha odhali\u0165 trendy vo vz\u0165ahoch r\u00fdchlej\u0161ie ako kedyko\u013evek predt\u00fdm.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Flexibiln\u00e9 mapovanie a synchroniz\u00e1cia pol\u00ed<\/h3>\n\n\n\n

Synchronizujte \u00fadaje o kontaktoch a pr\u00edle\u017eitostiach medzi slu\u017ebami CloudTalk a Affinity pomocou prisp\u00f4sobite\u013en\u00e9ho mapovania pol\u00ed. Porovnajte z\u00e1znamy pod\u013ea e-mailu a rozhodnite, ktor\u00e9 polia sa maj\u00fa importova\u0165 alebo exportova\u0165, aby sa zachovali \u010dist\u00e9 a presn\u00e9 \u00fadaje. <\/p>\n<\/div>\n\n\n\n

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Zos\u00faladen\u00e9 t\u00edmy s centralizovan\u00fdmi z\u00e1znamami<\/h3>\n\n\n\n

Hovory s\u00fa automaticky prepojen\u00e9 s pou\u017e\u00edvate\u013emi a kontaktmi Affinity, v\u010faka \u010domu maj\u00fa v\u0161etci pr\u00edstup k aktualiz\u00e1ci\u00e1m v re\u00e1lnom \u010dase, zdie\u013ean\u00fdm pozn\u00e1mkam a historick\u00fdm interakci\u00e1m, \u010do zlep\u0161uje spolupr\u00e1cu v oblasti predaja, partnerstiev a vz\u0165ahov s investormi.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Preh\u013ead integr\u00e1cie Affinity a CloudTalk<\/h2>\n\n\n\n
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