{"id":232906,"date":"2024-08-07T10:55:49","date_gmt":"2024-08-07T08:55:49","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/nastroje-call-centra\/co-je-prediktivny-dialer-sprievodca-a-alternativy\/"},"modified":"2026-01-08T23:54:36","modified_gmt":"2026-01-08T21:54:36","slug":"co-je-prediktivny-dialer-sprievodca-a-alternativy","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-prediktivny-dialer-sprievodca-a-alternativy\/","title":{"rendered":"\u010co je predikt\u00edvny dialer? Ako funguje, v\u00fdhody a nastavenie"},"content":{"rendered":"\n<div class=\"wp-block-group feature-top-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group flagship\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading\">Zv\u00fd\u0161enie \u00faspe\u0161nosti hovorov o 400 % pomocou predikt\u00edvneho dialera<\/h1>\n<\/div><\/div>\n\n\n\n<p>Zv\u00fd\u0161te efektivitu call centra pomocou softv\u00e9ru na predikt\u00edvne vyt\u00e1\u010danie. Zni\u017euje \u010das ne\u010dinnosti, zlep\u0161uje \u010das hovoru a sp\u00e1ja agentov len vtedy, ke\u010f je zisten\u00e1 \u017eiv\u00e1 odpove\u010f, tak\u017ee v\u00e1\u0161 t\u00edm bude hovori\u0165, nie \u010daka\u0165. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\" style=\"border-radius:3px;background-color:#ff8a65\">Kontaktujte sales<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\" style=\"border-radius:3px;background-color:#ff8a65\">Vysk\u00fa\u0161a\u0165 zdarma<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"880\" height=\"692\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details.png\" alt=\"\" class=\"wp-image-274176\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details.png 880w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details-300x236.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details-768x604.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details-544x428.png 544w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details-424x333.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details-144x113.png 144w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details-88x69.png 88w\" sizes=\"auto, (max-width: 880px) 100vw, 880px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group feature-benefits-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Predpovedajte. Connect.  Konvertova\u0165. Opakujte. <\/h2>\n\n\n\n<p class=\"has-text-align-center subheading\"><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-circle-star.svg\" alt=\"\" class=\"wp-image-181474\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">5\u00d7 viac potenci\u00e1lnych z\u00e1kazn\u00edkov<\/h5>\n\n\n\n<p>Oslovte viac potenci\u00e1lnych z\u00e1kazn\u00edkov pomocou predikt\u00edvneho dialera call centra, ktor\u00fd eliminuje manu\u00e1lne vyt\u00e1\u010danie. Sp\u00e1ja agentov so \u017eiv\u00fdmi potenci\u00e1lnymi z\u00e1kazn\u00edkmi r\u00fdchlej\u0161ie &#8211; tak\u017ee sa viac sna\u017eia a vy\u0165ukaj\u00fa menej \u010d\u00edsel. <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-circle-arrow.svg\" alt=\"\" class=\"wp-image-181486\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">30% n\u00e1rast predaja<\/h5>\n\n\n\n<p>V\u010faka syst\u00e9mu predikt\u00edvneho vyt\u00e1\u010dania maj\u00fa predajn\u00e9 t\u00edmy vy\u0161\u0161iu mieru spojenia a r\u00fdchlej\u0161ie uzatv\u00e1raj\u00fa obchody. S\u00fastre\u010fte sa na konverz\u00e1cie a z vyt\u00e1\u010dania urobte konverziu. <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-circle-emoji.svg\" alt=\"\" class=\"wp-image-181498\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Nulov\u00fd \u010das ne\u010dinnosti<\/h5>\n\n\n\n<p>Cloudov\u00fd predikt\u00edvny dialer vyu\u017e\u00edva inteligentn\u00e9 algoritmy na predpovedanie dostupnosti agentov a ich okam\u017eit\u00e9 spojenie so \u017eiv\u00fdmi z\u00e1kazn\u00edkmi, \u010d\u00edm sa eliminuje \u010das \u010dakania.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Pomohli sme tis\u00edcom glob\u00e1lnych spolo\u010dnost\u00ed<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">Pr\u00edpadov\u00e9 \u0161t\u00fadie z\u00e1kazn\u00edkov, ktor\u00ed stavaj\u00fa r\u00fdchlej\u0161ie.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\" class=\"btn btn-ghost\">Vysk\u00fa\u0161ajte zadarmo<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-primary\">Kontakt na predaj<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Glob\u00e1lny predajn\u00fd motor poh\u00e1\u0148an\u00fd prepojen\u00fdmi konverz\u00e1ciami<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8222;V\u010faka prepisom a analytike umelej inteligencie CloudTalk je jednoduch\u0161ie sledova\u0165 pomery rozhovorov, h\u013abku objavovania a region\u00e1lnu v\u00fdkonnos\u0165 &#8211; a to v\u0161etko bez toho, aby ste museli absolvova\u0165 form\u00e1lne \u0161kolenie.&#8220;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Ved\u00faci t\u00edmu SDR, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Revolu\u010dn\u00e1 efektivita Revolutu a \u00faspora viac ako 40 hod\u00edn<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8222;V\u010faka spo\u013eahlivosti CloudTalku sme mohli zlep\u0161i\u0165 v\u00fdkonnos\u0165 predajn\u00fdch t\u00edmov a uzavrie\u0165 viac obchodov, ako sme si kedy vedeli predstavi\u0165.&#8220; <\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Ved\u00faci prev\u00e1dzky<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Zv\u00fd\u0161enie produktivity 200 pracovn\u00edkov z\u00e1kazn\u00edckej podpory <\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8222;V\u010faka slu\u017ebe CloudTalk Analytics m\u00e1m teraz preh\u013ead o ka\u017edom kroku. M\u00f4\u017eeme n\u00e1js\u0165 nezrovnalosti a ove\u013ea lep\u0161ie pochopi\u0165 na\u0161e t\u00edmy.&#8220;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Mana\u017e\u00e9r poskytovania slu\u017eieb<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">\u00daspech t\u00edmu z\u00e1kazn\u00edckej podpory spolo\u010dnosti Glovo<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8222;CloudTalk zlep\u0161il n\u00e1klady a efektivitu n\u00e1\u0161ho t\u00edmu. Funkcia skriptov n\u00e1m umo\u017e\u0148uje vies\u0165 hovory ove\u013ea systematickej\u0161\u00edm sp\u00f4sobom.&#8220;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Glob\u00e1lny rast ponuky<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group benefits-section-simple-icons-01 benefits4cards dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">V\u00fdhody predikt\u00edvneho dialera<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Vyt\u00e1\u010dajte inteligentnej\u0161ie a r\u00e1s\u0165 r\u00fdchlej\u0161ie<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-phoneCall01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Podporujte ve\u013ekoobjemov\u00fd dosah<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Predikt\u00edvny odch\u00e1dzaj\u00faci dialer automaticky filtruje neprijat\u00e9 hovory, obsaden\u00e9 t\u00f3ny a hlasov\u00fa po\u0161tu a sp\u00e1ja agentov len vtedy, ke\u010f niekto zdvihne telef\u00f3n. Takto predikt\u00edvne vyt\u00e1\u010danie udr\u017euje plynulos\u0165 a dynamiku konverz\u00e1ci\u00ed. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-bookOpen01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"#414651\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Spustite preh\u013eadn\u00e9 kampane<\/h4>\n\n\n\n<p class=\"has-text-align-center\">S modern\u00fdm rie\u0161en\u00edm predikt\u00edvneho vyt\u00e1\u010dania z\u00edskate \u00fadaje v re\u00e1lnom \u010dase o po\u010dte spojen\u00ed, v\u00fdpadkoch a \u010dase hovoru. Vyu\u017eite tieto poznatky na vyladenie oslovenia a zlep\u0161enie v\u00fdsledkov v ka\u017edej predajnej kampani. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lineChartUp02 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H4.6C4.03995 21 3.75992 21 3.54601 20.891C3.35785 20.7951 3.20487 20.6422 3.10899 20.454C3 20.2401 3 19.9601 3 19.4V3M21 7L15.5657 12.4343C15.3677 12.6323 15.2687 12.7313 15.1545 12.7684C15.0541 12.8011 14.9459 12.8011 14.8455 12.7684C14.7313 12.7313 14.6323 12.6323 14.4343 12.4343L12.5657 10.5657C12.3677 10.3677 12.2687 10.2687 12.1545 10.2316C12.0541 10.1989 11.9459 10.1989 11.8455 10.2316C11.7313 10.2687 11.6323 10.3677 11.4343 10.5657L7 15M21 7H17M21 7V11\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Rast n\u00e1vratnosti invest\u00edci\u00ed a dodr\u017eanie rozpo\u010dtu<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Ob\u00e1vate sa n\u00e1kladov na predikt\u00edvne vyt\u00e1\u010danie? Automatick\u00e9 vyt\u00e1\u010danie znamen\u00e1 menej zbyto\u010dn\u00fdch hovorov, lep\u0161ie vyu\u017eitie t\u00edmu a viac konverzi\u00ed, v\u010faka \u010domu sa po\u010d\u00edta ka\u017ed\u00fd cent. Je to siln\u00e1 invest\u00edcia do dlhodobej efektivity predaja.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageSmileCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M8.99962 14C8.99962 14 10.3121 15.5 12.4996 15.5C14.6871 15.5 15.9996 14 15.9996 14M15.2496 9H15.2596M9.74962 9H9.75962M12.4996 20C17.194 20 20.9996 16.1944 20.9996 11.5C20.9996 6.80558 17.194 3 12.4996 3C7.8052 3 3.99962 6.80558 3.99962 11.5C3.99962 12.45 4.15547 13.3636 4.443 14.2166C4.55119 14.5376 4.60529 14.6981 4.61505 14.8214C4.62469 14.9432 4.6174 15.0286 4.58728 15.1469C4.55677 15.2668 4.48942 15.3915 4.35472 15.6408L2.71906 18.6684C2.48575 19.1002 2.36909 19.3161 2.3952 19.4828C2.41794 19.6279 2.50337 19.7557 2.6288 19.8322C2.7728 19.9201 3.01692 19.8948 3.50517 19.8444L8.62619 19.315C8.78127 19.299 8.85881 19.291 8.92949 19.2937C8.999 19.2963 9.04807 19.3029 9.11586 19.3185C9.18478 19.3344 9.27145 19.3678 9.44478 19.4345C10.3928 19.7998 11.4228 20 12.4996 20ZM15.7496 9C15.7496 9.27614 15.5258 9.5 15.2496 9.5C14.9735 9.5 14.7496 9.27614 14.7496 9C14.7496 8.72386 14.9735 8.5 15.2496 8.5C15.5258 8.5 15.7496 8.72386 15.7496 9ZM10.2496 9C10.2496 9.27614 10.0258 9.5 9.74962 9.5C9.47348 9.5 9.24962 9.27614 9.24962 9C9.24962 8.72386 9.47348 8.5 9.74962 8.5C10.0258 8.5 10.2496 8.72386 10.2496 9Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Zvy\u0161ovanie rozsahu bez spoma\u013eovania<\/h4>\n\n\n\n<p class=\"has-text-align-center\">V\u010faka syst\u00e9mu predikt\u00edvneho vyt\u00e1\u010dania m\u00f4\u017ee v\u00e1\u0161 t\u00edm oslovi\u0165 viac potenci\u00e1lnych z\u00e1kazn\u00edkov bez toho, aby sa zv\u00e4\u010d\u0161oval. Odstr\u00e1nen\u00edm manu\u00e1lneho vyt\u00e1\u010dania a zv\u00fd\u0161en\u00edm po\u010dtu \u017eiv\u00fdch spojen\u00ed v\u00e1m syst\u00e9m predikt\u00edvneho vyt\u00e1\u010dania pre t\u00edmy call centier umo\u017e\u0148uje zvy\u0161ova\u0165 v\u00fdsledky &#8211; nie po\u010det zamestnancov. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center has-deep-blue-sky-color has-text-color has-link-color has-small-font-size wp-elements-72ff9e6670ecd51b576613eb1e4cf661\"><strong>Inteligentn\u00e9 vyt\u00e1\u010danie<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Presk\u00famajte inteligentn\u00fd sp\u00f4sob roz\u0161\u00edrenia dosahu<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Optimalizujte svoje odch\u00e1dzaj\u00face kampane pomocou automatiz\u00e1cie a oslovte viac potenci\u00e1lnych z\u00e1kazn\u00edkov s men\u0161\u00edm \u00fasil\u00edm.<br\/><\/p>\n\n\n\n<div class=\"wp-block-columns image-text-panel is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">\u010co je predikt\u00edvny dialer?<\/h2>\n\n\n\n<p>Predikt\u00edvne \u010d\u00edseln\u00edky s\u00fa automatizovan\u00e9 syst\u00e9my vyt\u00e1\u010dania, ktor\u00e9 pomocou algoritmov predv\u00eddaj\u00fa, kedy bude ma\u0165 agent vo\u013eno, a za\u010dn\u00fa vyt\u00e1\u010da\u0165 \u010fal\u0161ie \u010d\u00edslo e\u0161te pred ukon\u010den\u00edm aktu\u00e1lneho hovoru.<br\/><br\/>Ke\u010f agent zaves\u00ed, \u010fal\u0161\u00ed hovor je u\u017e pripraven\u00fd, \u010d\u00edm sa eliminuje \u010das str\u00e1ven\u00fd ru\u010dn\u00fdm vyt\u00e1\u010dan\u00edm medzi jednotliv\u00fdmi hovormi.Ako s\u00fa\u010das\u0165 pokro\u010dil\u00e9ho <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/outbound-dialers-typy-vyhody-a-sposob-ich-pouzitia\/\">softv\u00e9ru na vyt\u00e1\u010danie odch\u00e1dzaj\u00facich h<\/a>ovorov pom\u00e1ha pred\u013a\u017ei\u0165 \u010das hovoru, zlep\u0161i\u0165 mieru spojenia a zefekt\u00edvni\u0165 <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/automatizacia-call-centra-definicia-vyhody-typy-a-dalsie-informacie\/\">automatiz\u00e1ciu call centra<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-a-predictive-dialer\/\" style=\"border-radius:3px\">Dozvedie\u0165 sa viac<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-secondary-color\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/2024-sprievodca-vyberom-najlepsieho-softveru-auto-dialer\/\">Ako to funguje<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center background is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"702\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting.png\" alt=\"\" class=\"wp-image-274100\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting.png 872w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting-300x242.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting-768x618.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting-532x428.png 532w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting-424x341.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting-140x113.png 140w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting-88x71.png 88w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns image-text-panel is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center background is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"700\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting.png\" alt=\"\" class=\"wp-image-274119\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting.png 872w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting-300x241.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting-768x617.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting-533x428.png 533w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting-424x340.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting-141x113.png 141w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting-88x71.png 88w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Ako funguje predikt\u00edvny dialer?<\/h2>\n\n\n\n<p>Algoritmus predikt\u00edvneho vyt\u00e1\u010dania umo\u017e\u0148uje dialeru uskuto\u010d\u0148ova\u0165 viacero <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/co-je-odchadzajuce-volanie\/\">odch\u00e1dzaj\u00facich hovorov<\/a> s\u00fa\u010dasne, zis\u0165ova\u0165 \u017eiv\u00e9 odpovede a okam\u017eite ich presmerova\u0165 na dostupn\u00fdch agentov.  <br\/><br\/>Syst\u00e9m organizuje a upravuje tempo hovorov, pri\u010dom zoh\u013ead\u0148uje nieko\u013eko k\u013e\u00fa\u010dov\u00fdch faktorov, ako je priemern\u00e1 d\u013a\u017eka hovoru, dostupnos\u0165 agenta a po\u010det pokusov potrebn\u00fdch na spojenie.<br\/><br\/>Slu\u017eby predikt\u00edvneho vyt\u00e1\u010dania s\u00fa tie\u017e vybaven\u00e9 technol\u00f3giou <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-answering-machine-detection\/\">detekcie odpovedaj\u00faceho stroja (AMD)<\/a>, ktor\u00e1 automaticky identifikuje, \u010di hovor prij\u00edma \u017eiv\u00e1 osoba alebo stroj. Syst\u00e9m tak m\u00f4\u017ee odfiltrova\u0165 neprodukt\u00edvne hovory, ako s\u00fa obsaden\u00e9 sign\u00e1ly, neprijat\u00e9 hovory alebo hlasov\u00e1 po\u0161ta. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\" style=\"border-radius:3px\">Vysk\u00fa\u0161ajte CloudTalk zadarmo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns image-text-panel is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Ak\u00fd je rozdiel medzi predikt\u00edvnou a automatickou vo\u013ebou?<\/h2>\n\n\n\n<p>Automatick\u00e1 vo\u013eba je syst\u00e9m odch\u00e1dzaj\u00facich hovorov, ktor\u00fd automaticky vyt\u00e1\u010da \u010d\u00edsla zo zoznamu kontaktov a sp\u00e1ja prijat\u00e9 hovory s dostupn\u00fdmi agentmi. Stru\u010dne povedan\u00e9, eliminuje potrebu manu\u00e1lneho vyt\u00e1\u010dania. <br\/><br\/>Predikt\u00edvny dialer je pokro\u010dil\u00fd typ automatick\u00e9ho vyt\u00e1\u010dania. \u010casto sa pova\u017euje za najinteligentnej\u0161\u00ed dialer, preto\u017ee predpoved\u00e1, ko\u013eko hovorov sa m\u00e1 uskuto\u010dni\u0165 na z\u00e1klade dostupnosti agenta, \u010d\u00edm pom\u00e1ha zabezpe\u010di\u0165 spojenie \u017eiv\u00fdch hovorov bez oneskorenia. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/automaticky-dialer-alebo-prediktivny-dialer-ktory-z-nich-je-pre-vas-vyhodny\/\" style=\"border-radius:3px\">Presk\u00famajte rozdiely<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center background is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"810\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-1024x810.png\" alt=\"\" class=\"wp-image-274138\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-1024x810.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-300x237.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-768x608.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-938x742.png 938w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-541x428.png 541w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-424x336.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-143x113.png 143w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-88x70.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management.png 1308w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns image-text-panel is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center background is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-1024x670.png\" alt=\"\" class=\"wp-image-292243\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Ko\u013eko stoj\u00ed predikt\u00edvny dialer?<\/h2>\n\n\n\n<p>Priemern\u00e9 n\u00e1klady na predikt\u00edvny dialer s\u00fa pribli\u017ene 130 USD na pou\u017e\u00edvate\u013ea\/mesiac, pri\u010dom sa pohybuj\u00fa od 20 do 300 USD na pou\u017e\u00edvate\u013ea\/mesiac. Cena sa v\u00fdrazne l\u00ed\u0161i v z\u00e1vislosti od viacer\u00fdch faktorov vr\u00e1tane typu dialera (lok\u00e1lny vs. cloudov\u00fd), zahrnut\u00fdch funkci\u00ed a cenov\u00e9ho modelu poskytovate\u013ea. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\" style=\"border-radius:3px\">Kontakt na predaj<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-secondary-color\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\">Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group ct-points-video has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-video-text-block is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Ako nastavi\u0165 predikt\u00edvne vyt\u00e1\u010danie<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Stanovte si jasn\u00e9 ciele kampane:<\/strong> To m\u00f4\u017ee zah\u0155\u0148a\u0165 pl\u00e1novanie stretnut\u00ed, generovanie potenci\u00e1lnych z\u00e1kazn\u00edkov alebo vykon\u00e1vanie prieskumov.<\/li>\n\n\n\n<li><strong>Vyberte si spr\u00e1vny softv\u00e9r na vyt\u00e1\u010danie:<\/strong> Zv\u00e1\u017ete faktory, ako s\u00fa \u0161k\u00e1lovate\u013enos\u0165, mo\u017enosti integr\u00e1cie a jednoduchos\u0165 pou\u017e\u00edvania a nastavenia.<\/li>\n\n\n\n<li><strong>Pripravte si zoznam kontaktov<\/strong>: Vy\u010distite ho a odstr\u00e1\u0148te neaktu\u00e1lne alebo nespr\u00e1vne inform\u00e1cie a rozde\u013ete ho pod\u013ea svojich cie\u013eov.<\/li>\n\n\n\n<li><strong>Nastavenie kampane vyt\u00e1\u010dania:<\/strong> Importujte zoznam kontaktov, prisp\u00f4sobte nastavenia kampane a prira\u010fte skripty agentom.<\/li>\n\n\n\n<li><strong>Spustenie a monitorovanie:<\/strong> Sledujte k\u013e\u00fa\u010dov\u00e9 ukazovatele, ako je napr\u00edklad miera pripojenia, a upravte nastavenia na z\u00e1klade \u00fadajov o v\u00fdkone s cie\u013eom zlep\u0161enia.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\" style=\"border-radius:3px\">Kontaktujte sales<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"790\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-1024x790.png\" alt=\"\" class=\"wp-image-274157\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-1024x790.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-300x232.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-768x593.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-1536x1186.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-1399x1080.png 1399w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-961x742.png 961w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-555x428.png 555w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-424x327.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-146x113.png 146w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-88x68.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3.png 1788w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-fluid ct-portfolio\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"voice-features\">\u010eal\u0161ie funkcie, ktor\u00e9 by sa v\u00e1m mohli p\u00e1\u010di\u0165<\/h2>\n\n\n\n<div id=\"voice-features\" class=\"wp-block-group ct-portfolio-gallery\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-portfolio-item flagship\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/power-dialer\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-power-dialer.svg\" alt=\"\" class=\"wp-image-182846\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184850\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-calling.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-power-dialer-hover.svg\" alt=\"\" class=\"wp-image-182834\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"click-to-call\">Power Dialer<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Oslovte 3x viac z\u00e1kazn\u00edkov odstr\u00e1nen\u00edm opakuj\u00facich sa \u00faloh a priraden\u00edm automatizovan\u00fdch kampan\u00ed agentom.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/?page_id=296734\">\u010c\u00edtajte viac \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/smart-dialer\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-smart-dialer.svg\" alt=\"\" class=\"wp-image-182894\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184850\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-calling.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-smart-dialer-hover.svg\" alt=\"\" class=\"wp-image-182882\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"click-to-call\">Inteligentn\u00e9 vyt\u00e1\u010danie<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Vytvorte si vlastn\u00e9 fronty hovorov na jedno kliknutie s \u010d\u00edslami z \u013eubovo\u013enej webovej str\u00e1nky alebo CRM a zn\u00ed\u017ete \u010das hovoru a\u017e o 50 %.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\">\u010c\u00edtajte viac \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/click-to-call\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-click-to-call.svg\" alt=\"\" class=\"wp-image-183518\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184850\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-calling.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-click-to-call-hover.svg\" alt=\"\" class=\"wp-image-183506\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"click-to-call\">Kliknutie na zavolanie<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Automaticky konvertujte telef\u00f3nne \u010d\u00edsla z webu do klikate\u013en\u00e9ho form\u00e1tu a okam\u017eite im volajte.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/softver-na-volanie-kliknutim\/\">\u010c\u00edtajte viac \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/interactive-voice-response-ivr\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-interactive-voice-response.svg\" alt=\"\" class=\"wp-image-183614\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184874\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-automation.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-interactive-voice-response-hover.svg\" alt=\"\" class=\"wp-image-183602\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"call-flow-designer\">IVR<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Zjednodu\u0161te cestu volaj\u00facich pomocou viac\u00farov\u0148ov\u00e9ho menu IVR a efekt\u00edvne ich nasmerujte tam, kam potrebuj\u00fa.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-interaktivna-hlasova-odozva-ivrvyhody-a-nastavenie\/\">\u010c\u00edtajte viac \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group feature-faqs has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">M\u00e1te ot\u00e1zky?<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1750949858024\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Pre\u010do si zaobstara\u0165 softv\u00e9r na predikt\u00edvne vyt\u00e1\u010danie v cloude?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Je \u0161k\u00e1lovate\u013en\u00fd, \u013eahko sa nastavuje a podporuje <a href=\"https:\/\/test-staging.cloudtalk.io\/remote-office-phone-system\/\">vzdialen\u00e9 t\u00edmy<\/a>. Cloudov\u00fd predikt\u00edvny dialer zvy\u0161uje produktivitu bez n\u00e1ro\u010dnej infra\u0161trukt\u00fary. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750949868844\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00fd je rozdiel medzi predikt\u00edvnym dialerom a automatick\u00fdm dialerom?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/automaticky-dialer-alebo-prediktivny-dialer-ktory-z-nich-je-pre-vas-vyhodny\/\">Predikt\u00edvny dialer a jednoduch\u00fd automatick\u00fd dialer sa l\u00ed\u0161ia<\/a> re\u017eimami vyt\u00e1\u010dania. Predikt\u00edvny dialer pou\u017e\u00edva algoritmy na na\u010dasovanie hovorov na z\u00e1klade dostupnosti agenta. Automatick\u00fd dialer jednoducho vyt\u00e1\u010da \u010d\u00edsla v porad\u00ed bez optimaliz\u00e1cie.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750949880016\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00fd je rozdiel medzi predikt\u00edvnou a progres\u00edvnou vo\u013ebou?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/progressive-dialer-vs-predictive-dialer\/\">Predikt\u00edvne a progres\u00edvne \u010d\u00edseln\u00edky<\/a> maj\u00fa r\u00f4zne funkcie a \u00fa\u010dely. Predikt\u00edvne \u010d\u00edseln\u00edky vyt\u00e1\u010daj\u00fa pred dostupnos\u0165ou agenta; progres\u00edvne \u010d\u00edseln\u00edky \u010dakaj\u00fa, k\u00fdm sa agent uvo\u013en\u00ed, a a\u017e potom uskuto\u010dnia \u010fal\u0161\u00ed hovor. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750949894094\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">S\u00fa predikt\u00edvne \u010d\u00edseln\u00edky leg\u00e1lne?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u00c1no, predikt\u00edvne voli\u010de s\u00fa leg\u00e1lne, ak sa pou\u017e\u00edvaj\u00fa v s\u00falade <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/zabezpecenie-call-centra-najlepsie-postupy-a-tipy\/\">s predpismi,<\/a> ako s\u00fa TCPA, GDPR alebo miestne pravidl\u00e1 DNC. S\u00fahlas je k\u013e\u00fa\u010dov\u00fd. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750949906840\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00e9 s\u00fa v\u00fdzvy a predpisy spojen\u00e9 s predikt\u00edvnymi \u010d\u00edseln\u00edkmi?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Be\u017en\u00fdmi probl\u00e9mami pri slu\u017eb\u00e1ch predikt\u00edvneho vyt\u00e1\u010dania s\u00fa preru\u0161en\u00e9 hovory, nespr\u00e1vne nastavenie dostupnosti agentov a <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/autodialer-laws\/\">pr\u00edsne dodr\u017eiavanie z\u00e1konov, ako napr\u00edklad TCPA<\/a>.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750949919148\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ak\u00e9 s\u00fa alternat\u00edvy k predikt\u00edvnym \u010d\u00edseln\u00edkom?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Medzi alternat\u00edvy patria <a href=\"https:\/\/test-staging.cloudtalk.io\/?page_id=296734\">v\u00fdkonn\u00e9 voli\u010de<\/a>, <a href=\"https:\/\/test-staging.cloudtalk.io\/parallel-dialer\/\">paraleln\u00e9 voli\u010de<\/a>, progres\u00edvne voli\u010de a manu\u00e1lne voli\u010de &#8211; ka\u017ed\u00fd z nich pon\u00faka v\u00e4\u010d\u0161iu kontrolu, ale ni\u017e\u0161iu r\u00fdchlos\u0165.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750949929829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ako m\u00f4\u017eeme zlep\u0161i\u0165 efektivitu agentov pomocou predikt\u00edvnych \u010d\u00edseln\u00edkov?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-a-predictive-dialer\/\">Softv\u00e9r na predikt\u00edvne vyt\u00e1\u010danie<\/a> zni\u017euje \u010das ne\u010dinnosti, sp\u00e1ja agentov s v\u00e4\u010d\u0161\u00edm po\u010dtom \u017eiv\u00fdch hovorov a zvy\u0161uje mieru konverzie v\u010faka automatiz\u00e1cii.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750949942495\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ako m\u00f4\u017eem zn\u00ed\u017ei\u0165 n\u00e1klady call centra pomocou predikt\u00edvneho vyt\u00e1\u010dania?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Rie\u0161enie predikt\u00edvneho vyt\u00e1\u010dania zvy\u0161uje efektivitu a zni\u017euje potrebu \u010fal\u0161\u00edch agentov t\u00fdm, \u017ee <a href=\"https:\/\/test-staging.cloudtalk.io\/sk\/blog\/co-je-automatizovane-odchadzajuce-volanievyhody-a-riesenia\/\">automatizuje oslovovanie a<\/a> minimalizuje zbyto\u010dn\u00e9 vyt\u00e1\u010danie.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover feature-cta\"><img loading=\"lazy\" decoding=\"async\" width=\"1768\" height=\"444\" class=\"wp-block-cover__image-background wp-image-180291\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/cs-cta-background.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\"><strong>Ste pripraven\u00ed za\u010da\u0165?<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\">Napl\u00e1nujte si uk\u00e1\u017eku s jedn\u00fdm z na\u0161ich \u0161pecialistov a z\u00edskajte jedine\u010dn\u00fa kontrolu nad sk\u00fasenos\u0165ami svojich z\u00e1kazn\u00edkov.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Vysk\u00fa\u0161a\u0165 demo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Zv\u00fd\u0161enie \u00faspe\u0161nosti hovorov o 400 % pomocou predikt\u00edvneho dialera Zv\u00fd\u0161te efektivitu call centra pomocou softv\u00e9ru na predikt\u00edvne vyt\u00e1\u010danie. Zni\u017euje \u010das ne\u010dinnosti, zlep\u0161uje \u010das hovoru a sp\u00e1ja agentov len vtedy, ke\u010f je zisten\u00e1 \u017eiv\u00e1 odpove\u010f, tak\u017ee v\u00e1\u0161 t\u00edm bude hovori\u0165, nie \u010daka\u0165. Predpovedajte. Connect. Konvertova\u0165. Opakujte. 5\u00d7 viac potenci\u00e1lnych z\u00e1kazn\u00edkov Oslovte viac potenci\u00e1lnych z\u00e1kazn\u00edkov pomocou predikt\u00edvneho [&hellip;]<\/p>\n","protected":false},"author":142,"featured_media":3279,"parent":137403,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-feature_page.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-232906","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/232906","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=232906"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/232906\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/137403"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media\/3279"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=232906"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-post-type?post=232906"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}