{"id":232899,"date":"2024-08-07T10:46:13","date_gmt":"2024-08-07T08:46:13","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/nastroje-call-centra\/nahravanie-v-call-centre-automaticke-zachytavanie-hovorov\/"},"modified":"2026-01-09T17:29:25","modified_gmt":"2026-01-09T15:29:25","slug":"nahravanie-v-call-centre-automaticke-zachytavanie-hovorov","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/sk\/nastroje-call-centra\/nahravanie-v-call-centre-automaticke-zachytavanie-hovorov\/","title":{"rendered":"Softv\u00e9r na nahr\u00e1vanie hovorov: Ako ho pou\u017e\u00edva\u0165 a v\u00fdhody"},"content":{"rendered":"\n
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\nHlavn\u00e1 funkcia<\/span>\n\n\n\n

Nikdy nezme\u0161kajte ani slovo so softv\u00e9rom na nahr\u00e1vanie hovorov<\/h1>\n\n\n\n

Dohoda je v detailoch. Pomocou softv\u00e9ru na nahr\u00e1vanie hovorov pre call centr\u00e1 od spolo\u010dnosti CloudTalk si m\u00f4\u017eete prezrie\u0165 predch\u00e1dzaj\u00face hovory, aby ste zlep\u0161ili v\u00fdkonnos\u0165 svojho t\u00edmu a lep\u0161ie pochopili potreby svojich z\u00e1kazn\u00edkov. Automaticky zaznamen\u00e1va ka\u017ed\u00fd hovor a zabezpe\u010duje dodr\u017eiavanie predpisov. <\/p>\n\n\n\n

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Kontakt na predaj<\/a><\/div>\n\n\n\n
Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Zaznamen\u00e1vajte, kontrolujte a z\u00edskavajte odmeny<\/h3>\n\n\n\n
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Zv\u00fd\u0161enie produktivity o 23 %<\/h4>\n\n\n\n

Presta\u0148te si robi\u0165 pozn\u00e1mky a z\u00e1rove\u0148 po\u010d\u00fava\u0165. Nahr\u00e1vanie hovorov uvo\u013en\u00ed v\u00e1\u0161 t\u00edm, aby sa mohol s\u00fastredi\u0165 na to, \u010do je d\u00f4le\u017eit\u00e9. <\/p>\n<\/div><\/div>\n\n\n\n

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Zv\u00fd\u0161enie konverzi\u00ed o 20 %<\/h4>\n\n\n\n

Vyu\u017eite nahr\u00e1vanie hovorov na presk\u00famanie predajn\u00fdch strat\u00e9gi\u00ed, zlep\u0161enie kou\u010dovania a zv\u00fd\u0161enie miery konverzie.<\/p>\n<\/div><\/div>\n\n\n\n

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Zosta\u0148te na 100 % v s\u00falade s predpismi<\/h4>\n\n\n\n

Sp\u013a\u0148ajte predpisy bez probl\u00e9mov. Nahr\u00e1vanie hovorov automaticky zaznamen\u00e1va ka\u017ed\u00fd hovor a zabezpe\u010duje dodr\u017eiavanie predpisov. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n

Pomohli sme tis\u00edcom glob\u00e1lnych spolo\u010dnost\u00ed<\/h2>

Pr\u00edpadov\u00e9 \u0161t\u00fadie z\u00e1kazn\u00edkov, ktor\u00ed stavaj\u00fa r\u00fdchlej\u0161ie.<\/p><\/div>

Vysk\u00fa\u0161ajte zadarmo<\/a>Kontakt na predaj<\/a><\/div><\/div><\/div>
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Glob\u00e1lny predajn\u00fd motor poh\u00e1\u0148an\u00fd prepojen\u00fdmi konverz\u00e1ciami<\/h3>

„V\u010faka prepisom a analytike umelej inteligencie CloudTalk je jednoduch\u0161ie sledova\u0165 pomery rozhovorov, h\u013abku objavovania a region\u00e1lnu v\u00fdkonnos\u0165 – a to v\u0161etko bez toho, aby ste museli absolvova\u0165 form\u00e1lne \u0161kolenie.“<\/p>

Marta Santos<\/div>
Ved\u00faci t\u00edmu SDR, Pipedrive<\/div><\/div>Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <\/svg><\/a><\/div><\/div>
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Revolu\u010dn\u00e1 efektivita Revolutu a \u00faspora viac ako 40 hod\u00edn<\/h3>

„V\u010faka spo\u013eahlivosti CloudTalku sme mohli zlep\u0161i\u0165 v\u00fdkonnos\u0165 predajn\u00fdch t\u00edmov a uzavrie\u0165 viac obchodov, ako sme si kedy vedeli predstavi\u0165.“ <\/p>

Jamie Devlin<\/div>
Ved\u00faci prev\u00e1dzky<\/div><\/div>Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <\/svg><\/a><\/div><\/div>
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Zv\u00fd\u0161enie produktivity 200 pracovn\u00edkov z\u00e1kazn\u00edckej podpory <\/h3>

„V\u010faka slu\u017ebe CloudTalk Analytics m\u00e1m teraz preh\u013ead o ka\u017edom kroku. M\u00f4\u017eeme n\u00e1js\u0165 nezrovnalosti a ove\u013ea lep\u0161ie pochopi\u0165 na\u0161e t\u00edmy.“<\/p>

Nelly Donnelly<\/div>
Mana\u017e\u00e9r poskytovania slu\u017eieb<\/div><\/div>Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <\/svg><\/a><\/div><\/div>
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\u00daspech t\u00edmu z\u00e1kazn\u00edckej podpory spolo\u010dnosti Glovo<\/h3>

„CloudTalk zlep\u0161il n\u00e1klady a efektivitu n\u00e1\u0161ho t\u00edmu. Funkcia skriptov n\u00e1m umo\u017e\u0148uje vies\u0165 hovory ove\u013ea systematickej\u0161\u00edm sp\u00f4sobom.“<\/p>

Yohann Bensadoun<\/div>
Glob\u00e1lny rast ponuky<\/div><\/div>Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div>