{"id":232892,"date":"2024-08-07T10:42:20","date_gmt":"2024-08-07T08:42:20","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/najlepsia-alternativa-a-konkurent-five9-v-roku-2024\/"},"modified":"2024-08-07T10:42:59","modified_gmt":"2024-08-07T08:42:59","slug":"najlepsia-alternativa-a-konkurent-five9-v-roku-2024","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/sk\/najlepsia-alternativa-a-konkurent-five9-v-roku-2024\/","title":{"rendered":"Najlep\u0161ia alternat\u00edva a konkurent Five9 v roku 2026"},"content":{"rendered":"\n
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Top 10 alternat\u00edv Five9:N\u00e1jdite si New Solution<\/code><\/h1>\n\n\n\n

CloudTalk<\/p>\n<\/div><\/div>\n\n\n\n

\u010ci u\u017e si vyber\u00e1te svoj prv\u00fd softv\u00e9r novej gener\u00e1cie pre firemn\u00e9 hovory, alebo chcete prejs\u0165 na lep\u0161iu alternat\u00edvu Five9, je dobr\u00e9 vedie\u0165, \u010do je na trhu k dispoz\u00edcii.\nSme tu, aby sme v\u00e1m pomohli uisti\u0165 sa, \u017ee ste si vybrali najlep\u0161ie rie\u0161enie VoIP pre va\u0161e potreby v oblasti predaja a podpory. <\/p>\n\n\n\n

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Kontaktujte sales<\/a><\/div>\n\n\n\n
Vysk\u00fa\u0161a\u0165 zdarma<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Justcall<\/p>\n<\/div>\n\n\n\n

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Ringover<\/p>\n<\/div>\n\n\n\n

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8×8<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Dialpad<\/p>\n\n\n\n

CloudTalk<\/p>\n<\/div>\n\n\n\n

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Talkdesk<\/p>\n<\/div>\n\n\n\n

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RingCentral<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Pozit\u00edva<\/p>\n\n\n\n

Pre\u010do si podniky vyberaj\u00fa Five9?<\/h2>\n\n\n\n

Spolo\u010dnos\u0165 Five9 sa od svojho vzniku etablovala ako l\u00edder v oblasti cloudov\u00fdch kontaktn\u00fdch centier.\nPlatforma je zn\u00e1ma svojimi robustn\u00fdmi funkciami, ktor\u00e9 s\u00fa ur\u010den\u00e9 pre podniky v\u0161etk\u00fdch ve\u013ekost\u00ed.\nFive9 vynik\u00e1 v: <\/p>\n\n\n\n

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Pokro\u010dil\u00e1 integr\u00e1cia umelej inteligencie<\/strong><\/strong><\/p>\n\n\n\n

Vyu\u017e\u00edva AI na anal\u00fdzu v re\u00e1lnom \u010dase, virtu\u00e1lnych agentov a automatiz\u00e1ciu pracovn\u00fdch postupov.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\u0160k\u00e1lovate\u013enos\u0165<\/strong><\/p>\n\n\n\n

\u013dahko \u0161k\u00e1lovate\u013en\u00fd, aby sa prisp\u00f4sobil podnikom od mal\u00fdch a\u017e po ve\u013ek\u00e9 podniky.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Omnichannel schopnosti<\/strong><\/strong><\/p>\n\n\n\n

Podporuje r\u00f4zne komunika\u010dn\u00e9 kan\u00e1ly vr\u00e1tane hlasu, e-mailu, chatu, SMS a soci\u00e1lnych m\u00e9di\u00ed.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Komplexn\u00e1 anal\u00fdza<\/strong><\/strong><\/p>\n\n\n\n

Pon\u00faka hlbok\u00fd preh\u013ead o v\u00fdkonnosti agentov a interakci\u00e1ch so z\u00e1kazn\u00edkmi s cie\u013eom zv\u00fd\u0161i\u0165 efektivitu.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n

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G2 Recenzie d\u00f4kaz<\/p>\n\n\n\n

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N\u00e1stroj na mapovanie ciest IVR je pou\u017e\u00edvate\u013esky ve\u013emi pr\u00edvetiv\u00fd.\nJednotliv\u00e9 kroky, ktor\u00e9 m\u00e1 v\u00e1\u0161 IVR vykona\u0165, m\u00f4\u017eete pretiahnu\u0165 a pusti\u0165.\nJednoduch\u00e9 je aj vytv\u00e1ranie kampan\u00ed, profilov pou\u017e\u00edvate\u013eov, zru\u010dnost\u00ed a dispoz\u00edci\u00ed.\nJednou z mojich ob\u013e\u00faben\u00fdch \u010dast\u00ed aplik\u00e1cie Five9 je, \u017ee m\u00f4\u017eete r\u00fdchlo… <\/p>\n\n\n\n

Overen\u00fd pou\u017e\u00edvate\u013e v oblasti slu\u017eieb pre spotrebite\u013eov<\/strong>Mid-Market (51-1000 zamestnancov)<\/p>\n\n\n\n

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Pre\u010d\u00edtajte si cel\u00fa recenziu <\/a><\/p>\n<\/div><\/div>\n\n\n\n

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M\u00e1 skvel\u00fa funkciu zaznamen\u00e1vania pozn\u00e1mok po\u010das hovoru, \u010do n\u00e1m u\u013eah\u010duje zdokumentovanie konverz\u00e1cie so z\u00e1kazn\u00edkmi.\n\u0160etr\u00ed to \u010das a manu\u00e1lnu pr\u00e1cu.\nFive9 umo\u017e\u0148uje presmerova\u0165 hovor v r\u00e1mci vlastnej spolo\u010dnosti.\nJe to jednoduch\u00e1, spo\u013eahliv\u00e1 a dobre ovl\u00e1date\u013en\u00e1 platforma… <\/p>\n\n\n\n

Ronak J.<\/strong>Stredn\u00fd trh (51-1000 zamestnancov)<\/p>\n\n\n\n

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Pre\u010d\u00edtajte si cel\u00fa recenziu <\/a><\/p>\n<\/div><\/div>\n\n\n\n

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Na slu\u017ebe five9 sa mi najviac p\u00e1\u010di, \u017ee m\u00f4\u017eem chatova\u0165 a po\u010d\u00fava\u0165 rady od svojho mana\u017e\u00e9ra prostredn\u00edctvom re\u017eimu „\u0161epkania“.\nPom\u00e1ha mi to po\u010d\u00fava\u0165 rady bez toho, aby som sa musel ob\u00e1va\u0165 p\u00edsania.\nP\u00e1\u010di sa mi aj funkcia stlmenia zvuku… <\/p>\n\n\n\n

Richelle P.<\/strong>Stredn\u00fd trh (51-1000 zamestnancov)<\/p>\n\n\n\n

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Pre\u010d\u00edtajte si cel\u00fa recenziu<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Negat\u00edva<\/p>\n\n\n\n

Pre\u010do by ste mali uva\u017eova\u0165 o alternat\u00edvek slu\u017ebe Five9?<\/h2>\n\n\n\n

Hoci m\u00e1 Five9 mno\u017estvo siln\u00fdch str\u00e1nok, potenci\u00e1lni pou\u017e\u00edvatelia by mohli zv\u00e1\u017ei\u0165:<\/p>\n\n\n\n

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N\u00e1klady<\/strong><\/p>\n\n\n\n

Ceny m\u00f4\u017eu by\u0165 v porovnan\u00ed s niektor\u00fdmi konkurentmi vy\u0161\u0161ie, najm\u00e4 pre mal\u00e9 podniky.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Zlo\u017eitos\u0165<\/strong><\/p>\n\n\n\n

Niektor\u00ed pou\u017e\u00edvatelia uv\u00e1dzaj\u00fa, \u017ee pokro\u010dil\u00e9 funkcie s\u00fa n\u00e1ro\u010dn\u00e9 na u\u010denie.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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\u010cas odozvy podpory<\/strong><\/p>\n\n\n\n

\u010cas odozvy z\u00e1kazn\u00edckej podpory sa m\u00f4\u017ee l\u00ed\u0161i\u0165, \u010do niekedy vedie k oneskoreniu pri rie\u0161en\u00ed probl\u00e9mov.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Prisp\u00f4sobenie<\/strong><\/p>\n\n\n\n

Pokro\u010dil\u00e9 mo\u017enosti prisp\u00f4sobenia si m\u00f4\u017eu vy\u017eadova\u0165 technick\u00e9 znalosti, aby ste ich mohli plne vyu\u017ei\u0165.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n

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G2 Recenzie d\u00f4kaz<\/p>\n\n\n\n

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Je naozaj \u0165a\u017ek\u00e9 n\u00e1js\u0165 ak\u00e9ko\u013evek z\u00e1znamy hovorov s ich zastaran\u00fdm syst\u00e9mom hl\u00e1senia.\nNeexistuje sp\u00f4sob, ako presmerova\u0165 hovory na mobiln\u00e9 telef\u00f3ny, ako aj syst\u00e9m VOIP, tak\u017ee ve\u013ea zme\u0161kan\u00fdch predajn\u00fdch hovorov… <\/p>\n\n\n\n

Overen\u00fd pou\u017e\u00edvate\u013e v oblasti informa\u010dn\u00fdch technol\u00f3gi\u00ed a slu\u017eieb<\/strong>Mid-Market (51-1000 zamestnancov)<\/p>\n\n\n\n

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Pre\u010d\u00edtajte si cel\u00fa recenziu <\/a><\/p>\n<\/div><\/div>\n\n\n\n

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Podpora je ve\u013emi obmedzen\u00e1 na technikov n\u00edzkej \u00farovne.\nPlatforma je \u00faplne nejednotn\u00e1.\nSMS nie je integrovan\u00e1 s telef\u00f3nnymi komponentmi.\nWork Force Automation je jednoducho zle navrhnut\u00e1… <\/p>\n\n\n\n

Jeff L.<\/strong>Enterprise(> 1000 emp.)<\/p>\n\n\n\n

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Pre\u010d\u00edtajte si cel\u00fa recenziu <\/a><\/p>\n<\/div><\/div>\n\n\n\n

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Vyzer\u00e1 to, \u017ee nebol aktualizovan\u00fd od roku 2004.\nBack-end je ve\u013emi zastaran\u00fd a zbyto\u010dne n\u00e1ro\u010dn\u00fd na cenu <\/p>\n\n\n\n

Overen\u00fd pou\u017e\u00edvate\u013e v elektronickej v\u00fdrobe<\/strong>Mal\u00e9 podniky (50 alebo menej zamestnancov)<\/p>\n\n\n\n

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Pre\u010d\u00edtajte si cel\u00fa recenziu<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Top 10 alternat\u00edv Five9:Porovnanie a ceny<\/h2>\n\n\n\n
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8<\/span> spolo\u010dnost\u00ed<\/div>\n \"predch\u00e1dzaj\u00faci\"\/\n
<\/div>\n \"\u010fal\u0161ie\"\/\n<\/div>\n\n\n\n
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Vlastn\u00edctvo<\/h4>\n<\/div><\/div>\n\n\n\n
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Kliknutie na zavolanie<\/p>\n<\/div><\/div>\n\n\n\n

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Power Dialer<\/p>\n<\/div><\/div>\n\n\n\n

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Inteligentn\u00e9 vyt\u00e1\u010danie<\/p>\n<\/div><\/div>\n\n\n\n

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IVR<\/p>\n<\/div><\/div>\n\n\n\n

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ACD<\/p>\n<\/div><\/div>\n\n\n\n

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SMS<\/p>\n<\/div><\/div>\n\n\n\n

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MMS<\/p>\n<\/div><\/div>\n\n\n\n

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WhatsApp<\/p>\n<\/div><\/div>\n\n\n\n

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VIP fronty<\/p>\n<\/div><\/div>\n\n\n\n

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Karta z\u00e1kazn\u00edka v re\u00e1lnom \u010dase<\/p>\n<\/div><\/div>\n\n\n\n

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Vlastn\u00e9 pod\u00e1vanie spr\u00e1v<\/p>\n<\/div><\/div>\n\n\n\n

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Prepisy<\/p>\n<\/div><\/div>\n\n\n\n

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Anal\u00fdza em\u00f3ci\u00ed<\/p>\n<\/div><\/div>\n\n\n\n

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Mobiln\u00e1 aplik\u00e1cia<\/p>\n<\/div><\/div>\n\n\n\n

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Bezplatn\u00e9 sk\u00fa\u0161obn\u00e9 obdobie<\/p>\n<\/div><\/div>\n\n\n\n

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Medzin\u00e1rodn\u00e9 \u010d\u00edsla<\/p>\n<\/div><\/div>\n\n\n\n

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Po\u010diato\u010dn\u00e1 cena<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Pripnut\u00e9<\/a><\/div>\n<\/div>\n\n\n\n

Five9<\/h4>\n<\/div><\/div>\n\n\n\n
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10+<\/p>\n<\/div><\/div>\n\n\n\n

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$149<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Pin<\/a><\/div>\n<\/div>\n\n\n\n

Cloudtalk<\/h4>\n<\/div><\/div>\n\n\n\n
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160+<\/p>\n<\/div><\/div>\n\n\n\n

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$25<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Pin<\/a><\/div>\n<\/div>\n\n\n\n

Justcall<\/h4>\n<\/div><\/div>\n\n\n\n
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70+<\/p>\n<\/div><\/div>\n\n\n\n

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$19<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Ringover<\/h4>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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60+<\/p>\n<\/div><\/div>\n\n\n\n

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$21<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Pin<\/a><\/div>\n<\/div>\n\n\n\n

8×8<\/h4>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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100+<\/p>\n<\/div><\/div>\n\n\n\n

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$24<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Pin<\/a><\/div>\n<\/div>\n\n\n\n

Dialpad<\/h4>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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25+<\/p>\n<\/div><\/div>\n\n\n\n

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$15<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Pin<\/a><\/div>\n<\/div>\n\n\n\n

Talkdesk<\/h4>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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160+<\/p>\n<\/div><\/div>\n\n\n\n

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$75<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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\n
\n
Pin<\/a><\/div>\n<\/div>\n\n\n\n

RingCentral<\/h4>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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90+<\/p>\n<\/div><\/div>\n\n\n\n

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$20<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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\n
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Pin<\/a><\/div>\n<\/div>\n\n\n\n

Nextiva<\/h4>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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1<\/p>\n<\/div><\/div>\n\n\n\n

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$19<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Pin<\/a><\/div>\n<\/div>\n\n\n\n

Aircall<\/h4>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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35+<\/p>\n<\/div><\/div>\n\n\n\n

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$130<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Pin<\/a><\/div>\n<\/div>\n\n\n\n

Ooma<\/h4>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n
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0<\/p>\n<\/div><\/div>\n\n\n\n

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Pl\u00e1n 0 USD + zariadenie 99 USD<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Zadajte CloudTalk:Alternat\u00edva \u010d. 1 Five9<\/h2>\n\n\n\n

Ak ste o tom e\u0161te nepo\u010duli, CloudTalk je softv\u00e9r novej gener\u00e1cie pre obchodn\u00e9 hovory pre t\u00edmy predaja a podpory zalo\u017een\u00e9 na \u00fadajoch.\nA pod\u013ea G2<\/a> sme tie\u017e alternat\u00edvou \u010d. 1 pre Justcall! \u010co n\u00e1m d\u00e1va v\u00fdhodu?<\/p>\n<\/div><\/div>\n\n\n\n

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