{"id":232872,"date":"2024-08-07T10:32:03","date_gmt":"2024-08-07T08:32:03","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/integrovany-softver-pre-call-centra\/integracia-activecampaign\/"},"modified":"2025-04-14T16:17:51","modified_gmt":"2025-04-14T14:17:51","slug":"integracia-activecampaign","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-activecampaign\/","title":{"rendered":"Integr\u00e1cia telef\u00f3nneho syst\u00e9mu ActiveCampaign"},"content":{"rendered":"\n
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Integr\u00e1cia telef\u00f3nneho syst\u00e9mu ActiveCampaign<\/p>\n<\/div><\/div>\n\n\n\n

Call centrum preActiveCampaign<\/h1>\n\n\n\n

Spojte silu svojho CRM a v\u00fdkonn\u00e9 funkcie volania s integr\u00e1ciou ActiveCampaign VoIP od spolo\u010dnosti CloudTalk. Uskuto\u010d\u0148ujte a prij\u00edmajte hovory, posielajte SMS spr\u00e1vy a u\u0161etrite \u010das pri manu\u00e1lnych \u00faloh\u00e1ch v\u010faka obojsmernej synchroniz\u00e1cii. <\/p>\n<\/div><\/div>\n\n\n\n

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Kontakt na predaj<\/a><\/div>\n\n\n\n
Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Vyroben\u00e9<\/p>\n\n\n\n

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CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Kateg\u00f3ria<\/p>\n\n\n\n

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CRM<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Pou\u017eite na<\/p>\n\n\n\n

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Produktivita<\/p>\n\n\n\n

Spolupr\u00e1ca<\/p>\n\n\n\n

Generovanie olova<\/p>\n\n\n\n

Predaj<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Pou\u017e\u00edvatelia<\/p>\n\n\n\n

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Agenti<\/p>\n\n\n\n

Nadriaden\u00ed<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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D\u00f4veryhodn\u00e9 pre tis\u00edce \u013eud\u00ed<\/p>\n\n\n\n

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1,480 Recenzie na G2<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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4,000<\/code>+<\/p>\n\n\n\n

Spokojn\u00ed z\u00e1kazn\u00edci<\/p>\n<\/div>\n\n\n\n

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160<\/code>+<\/p>\n\n\n\n

medzin\u00e1rodn\u00e9 \u010d\u00edsla<\/p>\n<\/div>\n\n\n\n

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300<\/code>%<\/p>\n\n\n\n

Viac hovorov za de\u0148<\/p>\n<\/div>\n\n\n\n

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50<\/code>%<\/p>\n\n\n\n

Krat\u0161ie \u010dakacie doby<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Pre\u010do integrova\u0165 CloudTalk s ActiveCampaign<\/strong><\/h2>\n\n\n\n

Bez n\u00e1mahy nastavte integr\u00e1ciu call centra ActiveCampaign a zefekt\u00edvnite pracovn\u00e9 postupy komunik\u00e1cie so z\u00e1kazn\u00edkmi. Z\u00edskajte pr\u00edstup k volaniam, SMS a ak\u010dn\u00fdm poznatkom priamo v r\u00e1mci ActiveCampaign. <\/p>\n\n\n\n

Synchronizujte \u00fadaje o z\u00e1kazn\u00edkoch, analyzujte v\u00fdsledky hovorov, prehr\u00e1vajte z\u00e1znamy hovorov a spravujte metriky – v\u0161etko v jednej platforme. Bez oh\u013eadu na to, \u010do potrebujete, CloudTalk v\u00e1m umo\u017en\u00ed dosiahnu\u0165 v\u00fdznamn\u00fa zmenu. <\/p>\n\n\n\n

\u010co je ActiveCampaign?<\/strong><\/p>\n\n\n\n

ActiveCampaign je popredn\u00e1 platforma CRM a automatiz\u00e1cie marketingu, ktor\u00e1 pom\u00e1ha podnikom zefekt\u00edvni\u0165 vz\u0165ahy so z\u00e1kazn\u00edkmi, automatizova\u0165 pracovn\u00e9 postupy a analyzova\u0165 \u00fadaje na \u00fa\u010dely rastu.<\/p>\n\n\n\n

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Kontakt na predaj<\/a><\/div>\n<\/div>\n\n\n\n

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Ak\u00e9 \u00fadaje zdie\u013eaj\u00fa ActiveCampaign a CloudTalk?<\/h2>\n\n\n\n
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ActiveCampaign<\/p>\n<\/div>\n\n\n\n

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CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Procesy CloudTalk<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Akcie pracovn\u00e9ho toku:Automatizujte zaznamen\u00e1vanie hovorov, iniciovanie hovorov a odosielanie spr\u00e1v SMS.<\/p>\n<\/div>\n\n\n\n

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Akcie pracovn\u00e9ho postupu<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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V\u00fdmena ActiveCampaign a CloudTalk<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Kontaktn\u00e9 inform\u00e1cie: Synchronizujte men\u00e1, e-maily, telef\u00f3nne \u010d\u00edsla a \u00fadaje o potenci\u00e1lnych z\u00e1kazn\u00edkoch medzi syst\u00e9mami.<\/p>\n<\/div>\n\n\n\n

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Kontaktn\u00e9 inform\u00e1cie<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Aktivity ved\u00facich pracovn\u00edkov a transakci\u00ed:Bezprobl\u00e9mov\u00e9 zdie\u013eanie aktualiz\u00e1ci\u00ed aktiv\u00edt, stavov a zna\u010diek.<\/p>\n<\/div>\n\n\n\n

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Aktivity v oblasti vedenia a obchodovania<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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ActiveCampaign prij\u00edma<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Zme\u0161kan\u00e9 hovory, trvanie, v\u00fdsledky hovorov a protokoly sa synchronizuj\u00fa so slu\u017ebou ActiveCampaign.<\/p>\n<\/div>\n\n\n\n

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\u00dadaje o hovoroch<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Hlasov\u00e9 spr\u00e1vy a zna\u010dky:Pr\u00edstup k podrobn\u00fdm z\u00e1znamom hovorov, hlasov\u00fdm spr\u00e1vam a zna\u010dk\u00e1m na sledovanie a n\u00e1sledn\u00e9 opatrenia.<\/p>\n<\/div>\n\n\n\n

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Hlasov\u00e9 spr\u00e1vy a zna\u010dky<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Ako integrova\u0165 ActiveCampaign so slu\u017ebou CloudTalk?<\/h2>\n\n\n\n
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  1. Uistite sa, \u017ee m\u00e1te pl\u00e1n CloudTalk Essential, Expert alebo Custom<\/strong> a pr\u00edstup spr\u00e1vcu k ActiveCampaign.<\/li>\n\n\n\n
  2. Z\u00edskajte svoj k\u013e\u00fa\u010d API<\/strong> a adresu URL API<\/strong> z konta ActiveCampaign.<\/li>\n\n\n\n
  3. Prihl\u00e1ste sa do svojho \u00fa\u010dtu CloudTalk a prejdite na \u00fa\u010det > Integr\u00e1cie<\/strong>.<\/li>\n\n\n\n
  4. Zo zoznamu vyberte ActiveCampaign<\/strong> a kliknite na tla\u010didlo + Prida\u0165<\/strong>.<\/li>\n\n\n\n
  5. Zadajte svoj k\u013e\u00fa\u010d API a adresu URL API a dokon\u010dite overovanie.<\/li>\n\n\n\n
  6. Nakonfigurujte nastavenia pracovn\u00e9ho postupu,<\/strong> napr\u00edklad protokolovanie hovorov alebo pripojen\u00e9 \u010d\u00edsla, a ulo\u017ete ich.<\/li>\n<\/ol>\n\n\n\n
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    Kontakt na predaj<\/a><\/div>\n\n\n\n
    Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
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    \u010co hovoria na\u0161i z\u00e1kazn\u00edci svetovej triedy?<\/h2>\n\n\n\n

    Orient\u00e1cia na z\u00e1kazn\u00edka je z\u00e1kladn\u00fdm pilierom v\u0161etk\u00e9ho, \u010do rob\u00edme. \u010ci u\u017e pom\u00e1hate svojim klientom, alebo sa sna\u017e\u00edte uzavrie\u0165 obchod, pom\u00e1hame v\u00e1m zabezpe\u010di\u0165 v\u0161etky n\u00e1stroje a podporu, ktor\u00e9 potrebujete na dosiahnutie \u00faspechu. Ale neberte si ju od n\u00e1s. Tu je to, \u010do hovoria spokojn\u00ed z\u00e1kazn\u00edci spolo\u010dnosti CloudTalk! <\/p>\n\n\n\n

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    1,480 Recenzie na G2<\/p>\n<\/div>\n<\/div>\n\n\n\n

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    Kontaktujte sales<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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    Milujem inteligentn\u00fd dialer, preto\u017ee odstra\u0148uje prokrastin\u00e1ciu z \u010dasu na rozvoj podnikania prostredn\u00edctvom studen\u00fdch hovorov. Ned\u00e1vno som vysk\u00fa\u0161al aj AI pozn\u00e1mkova\u010d a zak\u00fapim si ho, preto\u017ee odstra\u0148uje potrebu p\u00edsa\u0165 pozn\u00e1mky ru\u010dne. Bol tie\u017e ve\u013emi presn\u00fd! <\/p>\n\n\n\n

    \u010c\u00edtajte viac<\/a><\/p>\n\n\n\n

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    Craig H.<\/strong> \"\"\/Spoluzakladate\u013e<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    Potrebovali sme linky pre na\u0161u firmu s ve\u013ekou naliehavos\u0165ou a t\u00edm to vyrie\u0161il za n\u00e1s len za jeden pracovn\u00fd de\u0148. V\u0161etko bolo okam\u017eite integrovan\u00e9 a nastaven\u00e9, pripraven\u00e9 na to, aby n\u00e1\u0161 t\u00edm mohol okam\u017eite poskytova\u0165 podporu. <\/p>\n\n\n\n

    \u010c\u00edtajte viac<\/a><\/p>\n\n\n\n

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    Carlotta B.<\/strong> \"\"\/Projektov\u00fd mana\u017e\u00e9r<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    Jednoduch\u00e9 pou\u017e\u00edvanie. P\u00e1\u010di sa mi, \u017ee podpora mi r\u00fdchlo a jasne pomohla pochopi\u0165 zlo\u017eitej\u0161ie mechanizmy. Integr\u00e1cia prostredn\u00edctvom API s na\u0161ou aplik\u00e1ciou inhousing umo\u017enila aj automatiz\u00e1ciu, napr\u00edklad SMS pripomenutia. <\/p>\n\n\n\n

    \u010c\u00edtajte viac<\/a><\/p>\n\n\n\n

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    Daniel S.<\/strong> \"\"\/\u0160pecialista podpory z\u00e1kazn\u00edkov<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    Je jednoduch\u00fd na pou\u017e\u00edvanie, m\u00e1 preh\u013eadn\u00e9 rozhranie a pon\u00faka ve\u013ea mo\u017enost\u00ed na pou\u017e\u00edvanie \u010d\u00edsel z mnoh\u00fdch \u010dast\u00ed sveta. Je to tie\u017e skvel\u00fd n\u00e1stroj, ktor\u00fd m\u00f4\u017eete pou\u017ei\u0165 na otvorenie \u00fa\u010dtov na platform\u00e1ch na zasielanie spr\u00e1v, ako s\u00fa WhatsApp a Telegram. <\/p>\n\n\n\n

    \u010c\u00edtajte viac<\/a><\/p>\n\n\n\n

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    Ivan M.<\/strong> \"\"\/\u0160pecialista na pr\u00edjmov\u00fd syst\u00e9m<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    Informa\u010dn\u00fd panel a \u0161trukt\u00fara hl\u00e1sen\u00ed je bezchybn\u00e1, preto\u017ee podporuje aj hl\u00e1senia pod\u013ea kampan\u00ed. ID volaj\u00faceho m\u00f4\u017eeme priradi\u0165 k ISDR, \u010do u\u013eah\u010duje ich pou\u017eitie v\u017edy, ke\u010f je to potrebn\u00e9 v re\u00e1lnom \u010dase… <\/p>\n\n\n\n

    \u010c\u00edtajte viac<\/a><\/p>\n\n\n\n

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    Arun S<\/strong> \"\"\/Senior mana\u017e\u00e9r<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    Pre n\u00e1s je hlavnou v\u00fdhodou pou\u017e\u00edvania slu\u017eby CloudTalk ukladanie kontaktov. Sme firma, na ktor\u00fa sa obracaj\u00fa tis\u00edce \u013eud\u00ed, tak\u017ee vidie\u0165, kto vol\u00e1, e\u0161te pred prijat\u00edm hovoru, je ve\u013ek\u00fdm pr\u00ednosom. M\u00e1 tie\u017e podrobn\u00fa analytiku na sledovanie. <\/p>\n\n\n\n

    \u010c\u00edtajte viac<\/a><\/p>\n\n\n\n

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    Joe P.<\/strong> \"\"\/Account Manager<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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    Ako nastavi\u0165 volanie v ActiveCampaign?<\/h2>\n\n\n\n
      \n
    1. Uistite sa, \u017ee m\u00e1te pl\u00e1n CloudTalk Essential, Expert alebo Custom<\/strong> a pr\u00edstup spr\u00e1vcu k slu\u017ebe ActiveCampaign.<\/li>\n\n\n\n
    2. Prihl\u00e1ste sa do svojho \u00fa\u010dtu CloudTalk a prejdite na \u00fa\u010det > Integr\u00e1cie<\/strong>.<\/li>\n\n\n\n
    3. Vyberte ActiveCampaign<\/strong> a dokon\u010dite overenie pomocou svojho k\u013e\u00fa\u010da API<\/strong> a adresy URL API<\/strong>.<\/li>\n\n\n\n
    4. Priradenie konkr\u00e9tnych \u010d\u00edsel CloudTalk<\/strong> pre hovory a SMS v \u010dasti Pripojen\u00e9 \u010d\u00edsla<\/strong>.<\/li>\n\n\n\n
    5. Otvoren\u00edm ak\u00e9hoko\u013evek kontaktu, transakcie alebo kampane<\/strong> v ActiveCampaign zobraz\u00edte integrovan\u00e9 mo\u017enosti volania.<\/li>\n\n\n\n
    6. Za\u010dnite uskuto\u010d\u0148ova\u0165 hovory a odosiela\u0165 SMS priamo z ActiveCampaign pomocou CloudTalk.<\/li>\n<\/ol>\n\n\n\n
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      Kontakt na predaj<\/a><\/div>\n\n\n\n
      Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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      V\u00fdhody integr\u00e1cie telef\u00f3nu ActiveCampaign<\/h2>\n\n\n\n
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      Bezprobl\u00e9mov\u00e1 synchroniz\u00e1cia kontaktov a transakci\u00ed<\/h3>\n\n\n\n

      Automatick\u00e1 synchroniz\u00e1cia kontaktov a obchodov medzi aplik\u00e1ciami CloudTalk a ActiveCampaign. Ka\u017ed\u00fd nov\u00fd alebo aktualizovan\u00fd kontakt v oboch syst\u00e9moch sa premietne v re\u00e1lnom \u010dase, \u010d\u00edm sa zabezpe\u010d\u00ed, \u017ee va\u0161e t\u00edmy predaja a podpory bud\u00fa ma\u0165 v\u017edy k dispoz\u00edcii najnov\u0161ie inform\u00e1cie o z\u00e1kazn\u00edkoch. <\/p>\n<\/div>\n\n\n\n

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      Premena hovorov na vyu\u017eite\u013en\u00e9 poznatky<\/h3>\n\n\n\n

      Ka\u017ed\u00fd hovor, zme\u0161kan\u00fd hovor a hlasov\u00e1 po\u0161ta sa zaznamen\u00e1vaj\u00fa ako \u00faloha ActiveCampaign, \u010d\u00edm sa zabezpe\u010d\u00ed, \u017ee \u017eiadna pr\u00edle\u017eitos\u0165 neunikne. Hovory sa prira\u010fuj\u00fa ku kontaktom alebo otvoren\u00fdm obchodom, \u010d\u00edm v\u00e1\u0161 t\u00edm z\u00edskava \u00fapln\u00fd kontext potrebn\u00fd na efekt\u00edvne zapojenie potenci\u00e1lnych z\u00e1kazn\u00edkov. <\/p>\n<\/div>\n<\/div>\n\n\n\n

      <\/div>\n\n\n\n
      \n
      \n
      \"\"<\/figure>\n\n\n\n

      Automatiz\u00e1cia n\u00e1sledn\u00fdch akci\u00ed pomocou inteligentn\u00fdch sp\u00fa\u0161\u0165a\u010dov<\/h3>\n\n\n\n

      Pomocou automatiz\u00e1cie pracovn\u00fdch postupov m\u00f4\u017eete vytv\u00e1ra\u0165 \u00falohy, posiela\u0165 pripomenutia alebo sp\u00fa\u0161\u0165a\u0165 e-maily po hovoroch. CloudTalk sa bezprobl\u00e9movo integruje s automatiza\u010dn\u00fdm mechanizmom ActiveCampaign, v\u010faka \u010domu sa v\u00e1\u0161 t\u00edm m\u00f4\u017ee s\u00fastredi\u0165 na uzatv\u00e1ranie obchodov, zatia\u013e \u010do opakuj\u00face sa \u00falohy be\u017eia na pozad\u00ed. <\/p>\n<\/div>\n\n\n\n

      \n
      \"\"<\/figure>\n\n\n\n

      Zefekt\u00edvnenie SMS a e-mailovej komunik\u00e1cie<\/h3>\n\n\n\n

      Zv\u00fd\u0161te anga\u017eovanos\u0165 prihlasovan\u00edm SMS spr\u00e1v CloudTalk ako e-mailov\u00fdch \u00faloh v ActiveCampaign. Prira\u010fte SMS interakcie ku kontaktom alebo obchodom, \u010d\u00edm zabezpe\u010d\u00edte bezprobl\u00e9mov\u00fa viackan\u00e1lov\u00fa komunik\u00e1ciu a centralizovan\u00fd preh\u013ead o interakci\u00e1ch so z\u00e1kazn\u00edkmi. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

      \n
      \n
      \n

      Preh\u013ead integr\u00e1cie ActiveCampaign a CloudTalk<\/h2>\n\n\n\n
      \n