{"id":232868,"date":"2024-08-07T10:29:05","date_gmt":"2024-08-07T08:29:05","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/integrovany-softver-pre-call-centra\/integracia-sluzby-pipedrive-telefonne-cislo-pre-hovory-sms-a-dalsie\/"},"modified":"2024-12-27T20:21:44","modified_gmt":"2024-12-27T18:21:44","slug":"integracia-sluzby-pipedrive-telefonne-cislo-pre-hovory-sms-a-dalsie","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-sluzby-pipedrive-telefonne-cislo-pre-hovory-sms-a-dalsie\/","title":{"rendered":"Integr\u00e1cia telef\u00f3nneho syst\u00e9mu Pipedrive Voip"},"content":{"rendered":"\n
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Integr\u00e1cia slu\u017eby Pipedrive VoIP<\/p>\n\n\n\n

Call centrum pre Pipedrive<\/h1>\n\n\n\n

Zefekt\u00edvnite svoj predaj a spojte svoje call centrum a platformy CRM pomocou integr\u00e1cie Pipedrive VoIP od spolo\u010dnosti CloudTalk. Uskuto\u010d\u0148ujte a prij\u00edmajte hovory, posielajte SMS spr\u00e1vy a z\u00edskajte pr\u00edstup k aktu\u00e1lnym kontaktn\u00fdm inform\u00e1ci\u00e1m a z\u00e1znamom hovorov bez prep\u00ednania kariet v\u010faka bezprobl\u00e9movej obojsmernej synchroniz\u00e1cii. <\/p>\n<\/div><\/div>\n\n\n\n

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Kontakt na predaj<\/a><\/div>\n\n\n\n
Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Vyroben\u00e9<\/p>\n\n\n\n

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CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Kateg\u00f3ria<\/p>\n\n\n\n

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CRM<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Pou\u017eite na<\/p>\n\n\n\n

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Spolupr\u00e1ca<\/p>\n\n\n\n

Produktivita<\/p>\n\n\n\n

Lead Gen<\/p>\n\n\n\n

Predaj<\/p>\n\n\n\n

Podpora<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Pou\u017e\u00edvatelia<\/p>\n\n\n\n

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Agenti<\/p>\n\n\n\n

Nadriaden\u00ed<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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D\u00f4veryhodn\u00e9 pre tis\u00edce \u013eud\u00ed<\/p>\n\n\n\n

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1,480 Recenzie na G2<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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4,000<\/code>+<\/p>\n\n\n\n

Spokojn\u00ed z\u00e1kazn\u00edci<\/p>\n<\/div>\n\n\n\n

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160<\/code>+<\/p>\n\n\n\n

medzin\u00e1rodn\u00e9 \u010d\u00edsla<\/p>\n<\/div>\n\n\n\n

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300<\/code>%<\/p>\n\n\n\n

Viac hovorov za de\u0148<\/p>\n<\/div>\n\n\n\n

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50<\/code>%<\/p>\n\n\n\n

Krat\u0161ie \u010dakacie doby<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Pre\u010do integrova\u0165 Pipedrive s CloudTalk?<\/h2>\n\n\n\n

Poskytnite svojim agentom prostriedky na uspokojovanie potrieb klientov bez toho, aby museli tr\u00e1vi\u0165 hodiny opakuj\u00facimi sa \u00falohami. Prij\u00edmajte prich\u00e1dzaj\u00face hovory okam\u017eite pomocou funkcie kliknutia na hovor CloudTalk a ka\u017ed\u00fd de\u0148 oslovte 3x viac potenci\u00e1lnych z\u00e1kazn\u00edkov prostredn\u00edctvom n\u00e1\u0161ho v\u00fdkonn\u00e9ho dialera Pipedrive pre maxim\u00e1lnu efektivitu. <\/p>\n\n\n\n

Zdie\u013eajte \u00fadaje medzi svoj\u00edm CRM a integr\u00e1ciou volan\u00ed CloudTalk Pipedrive v re\u00e1lnom \u010dase a skr\u00e1\u0165te rie\u0161enie \u00faloh ich priamym vlo\u017een\u00edm do pracovn\u00e9ho postupu s vlastn\u00fdmi pravidlami na zaznamen\u00e1vanie \u00fadajov a automatick\u00e9 vytv\u00e1ranie n\u00e1sledn\u00fdch \u00faloh.<\/p>\n\n\n\n

\u010co je Pipedrive? <\/strong><\/strong><\/strong><\/strong><\/p>\n\n\n\n

Cloudov\u00fd CRM vytvoren\u00fd pre predajn\u00e9 t\u00edmy, ktor\u00fd pou\u017e\u00edva 100 000 t\u00edmov na celom svete. Spravujte obchody, sledujte komunik\u00e1ciu a automatizujte n\u00e1sledn\u00e9 opatrenia, aby ste zv\u00fd\u0161ili produktivitu agentov, r\u00fdchlos\u0165 potrubia a v kone\u010dnom d\u00f4sledku vytvorili bezpe\u010dnej\u0161ie toky pr\u00edjmov. <\/p>\n\n\n\n

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Kontakt na predaj<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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V\u00fdhody integr\u00e1cie hovorov Pipedrive<\/h2>\n\n\n\n
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Zr\u00fdchlenie predajn\u00fdch hovorov na <\/h3>\n\n\n\n

Zabr\u00e1\u0148te tomu, aby v\u00e1\u0161 t\u00edm musel neust\u00e1le prep\u00edna\u0165 karty. Napl\u0148te svoj \u010d\u00edseln\u00edk Pipedrive zoznamom kontaktov zo svojho CRM a spustite predajn\u00e9 kampane alebo okam\u017eite nadvia\u017ete na predch\u00e1dzaj\u00face rozhovory v\u010faka na\u0161im funkci\u00e1m kliknutia na hovor a sp\u00e4tn\u00e9ho volania. <\/p>\n<\/div>\n\n\n\n

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Automatiz\u00e1cia zaznamen\u00e1vania aktiv\u00edt na str\u00e1nke <\/h3>\n\n\n\n

Vy\u010distite svoj CRM t\u00fdm, \u017ee pred\u00eddete duplicitn\u00fdm zoznamom a chyb\u00e1m z manu\u00e1lneho zad\u00e1vania \u00fadajov pomocou bezprobl\u00e9movej obojsmernej synchroniz\u00e1cie. Okam\u017eite zdie\u013eajte podrobnosti o hovoroch, hlasov\u00e9 spr\u00e1vy, spr\u00e1vy SMS, v\u00fdsledky, trvanie a zna\u010dky hovorov prostredn\u00edctvom integr\u00e1cie VoIP Pipedrive. <\/p>\n<\/div>\n\n\n\n

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Zefekt\u00edvnenie pr\u00e1cepomocou pracovn\u00fdch postupov<\/h3>\n\n\n\n

Definujte, ktor\u00e9 hovory a SMS spr\u00e1vy, kedy a ako sa bud\u00fa zaznamen\u00e1va\u0165 v aplik\u00e1cii Pipedrive. Nastavte vlastn\u00e9 pracovn\u00e9 hodiny, aby ste presne prezentovali dostupnos\u0165 svojho t\u00edmu a zefekt\u00edvnili n\u00e1sledn\u00e9 \u00fasilie priraden\u00edm zme\u0161kan\u00fdch hovorov konkr\u00e9tnym agentom. <\/p>\n<\/div>\n\n\n\n

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Zlep\u0161enie rozhodovania <\/h3>\n\n\n\n

Z\u00edskajte pr\u00edstup k aktu\u00e1lnym kontaktn\u00fdm inform\u00e1ci\u00e1m a preh\u013eadu \u00fadajov aktualizovan\u00fdm ka\u017ed\u00fdch 10 min\u00fat priamo v aplik\u00e1cii Pipedrive. Vyhodnocujte zdie\u013ean\u00e9 anal\u00fdzy call centra vr\u00e1tane zna\u010diek hovorov, pozn\u00e1mok, t\u00e9m, trendov a n\u00e1lad z\u00e1kazn\u00edkov, aby ste podporili svoje predajn\u00e9 \u00fasilie a uzavreli viac obchodov. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Ako integrova\u0165 slu\u017ebu Pipedrive so slu\u017ebou CloudTalk?<\/h2>\n\n\n\n
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  1. Uistite sa, \u017ee m\u00e1te opr\u00e1vnenia spr\u00e1vcu <\/strong>pre CloudTalk aj Pipedrive.<\/li>\n\n\n\n
  2. Dvakr\u00e1t skontrolujte, \u010di m\u00e1te akt\u00edvne predplatn\u00e9 slu\u017eby CloudTalk Expert <\/strong>.<\/li>\n\n\n\n
  3. Vyh\u013eadajte a vyberte Pipedrive<\/strong> zo zoznamu integr\u00e1ci\u00ed.<\/li>\n\n\n\n
  4. Postupujte pod\u013ea pokynov na overenie a pripojenie konta Pipedrive.<\/li>\n\n\n\n
  5. Konfigur\u00e1cia pravidiel synchroniz\u00e1cie, protokolovania hovorov a automatiz\u00e1cie pracovn\u00fdch postupov.<\/li>\n\n\n\n
  6. Kliknite na „Ulo\u017ei\u0165“ <\/strong>a za\u010dnite uskuto\u010d\u0148ova\u0165 a prij\u00edma\u0165 hovory priamo v aplik\u00e1cii Pipedrive!<\/li>\n<\/ol>\n\n\n\n
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    Kontakt na predaj<\/a><\/div>\n\n\n\n
    Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
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    Ako vytvori\u0165 vlastn\u00e9 nastavenia CloudTalk CTI pre Pipedrive?<\/h2>\n\n\n\n
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    1. Uistite sa, \u017ee s\u00fa v slu\u017ebe Pipedrive vytvoren\u00e9 vlastn\u00e9 polia pre polo\u017eky „\u013dudia“ <\/strong>alebo „Organiz\u00e1cie <\/strong>„.<\/li>\n\n\n\n
    2. Prihl\u00e1ste sa do slu\u017eby CloudTalk a prejdite do \u010dasti Nastavenia > Integr\u00e1cie > Pipedrive<\/strong>.<\/li>\n\n\n\n
    3. Uistite sa, \u017ee vlastn\u00e9 polia maj\u00fa v oboch platform\u00e1ch zhodn\u00e9 n\u00e1zvy, aby sa synchroniz\u00e1cia vykonala presne.<\/li>\n\n\n\n
    4. Povolenie alebo zak\u00e1zanie zaznamen\u00e1vania aktiv\u00edt <\/strong>pre SMS a prich\u00e1dzaj\u00face, odch\u00e1dzaj\u00face a zme\u0161kan\u00e9 hovory.<\/li>\n\n\n\n
    5. Ur\u010dite, ktor\u00e9 \u010d\u00edsla maj\u00fa zaznamen\u00e1va\u0165 aktivity v slu\u017ebe Pipedrive, aby zodpovedali v\u00e1\u0161mu t\u00edmu.<\/li>\n\n\n\n
    6. Vyberte si, \u010di chcete zaznamen\u00e1va\u0165 \u010dinnosti po\u010das\/ mimo pracovn\u00e9ho \u010dasu<\/strong> alebo kedyko\u013evek.<\/li>\n\n\n\n
    7. Nastavte pravidl\u00e1 na nepride\u013eovanie zme\u0161kan\u00fdch hovorov alebo ich prira\u010fte konkr\u00e9tnym agentom alebo majite\u013eovi \u00fa\u010dtu. <\/li>\n\n\n\n
    8. Prihl\u00e1ste sa do slu\u017eby Pipedrive a v \u010dasti N\u00e1stroje > Telef\u00f3nne hovory<\/strong> povo\u013ete funkciu Click-to-Call <\/strong>.<\/li>\n<\/ol>\n\n\n\n
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      Kontakt na predaj<\/a><\/div>\n\n\n\n
      Vysk\u00fa\u0161ajte zadarmo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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      Ak\u00e9 \u00fadaje zdie\u013ea integr\u00e1cia Pipedrive?<\/h2>\n\n\n\n
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      Pipedrive<\/p>\n<\/div>\n\n\n\n

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      CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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      CloudTalk dost\u00e1va<\/p>\n<\/div>\n<\/div>\n\n\n\n

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      Kontaktn\u00e9 inform\u00e1cie:<\/strong> Men\u00e1, e-maily, telef\u00f3nne \u010d\u00edsla a spolo\u010dnosti.<\/p>\n<\/div>\n\n\n\n

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      Kontaktn\u00e9 \u00fadaje<\/strong><\/strong><\/strong><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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      V\u00fdmena Pipedrive a CloudTalk<\/p>\n<\/div>\n<\/div>\n\n\n\n

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      Z\u00e1znamy o hovoroch:<\/strong> Zme\u0161kan\u00e9 a prijat\u00e9 hovory, trvanie a v\u00fdsledky.<\/p>\n<\/div>\n\n\n\n

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      Detaily hovoru<\/strong><\/strong><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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      Protokoly SMS:<\/strong> Odoslan\u00e9 a prijat\u00e9 spr\u00e1vy.<\/p>\n<\/div>\n\n\n\n

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      \u00dadaje SMS<\/strong><\/strong><\/strong><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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      Spolo\u010dnos\u0165 Pipedrive dost\u00e1va<\/p>\n<\/div>\n<\/div>\n\n\n\n

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      Akcie pracovn\u00e9ho postupu:<\/strong> Odosielanie SMS spr\u00e1v: Zaznamen\u00e1vanie hovorov, iniciovanie n\u00e1sledn\u00fdch opatren\u00ed, odosielanie SMS spr\u00e1v.<\/p>\n<\/div>\n\n\n\n

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      Sp\u00fa\u0161\u0165a\u010de pracovn\u00fdch postupov<\/strong><\/strong><\/strong><\/strong><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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      Pre\u010do si vybra\u0165 CloudTalk na integr\u00e1ciu volania Pipedrive?<\/h2>\n\n\n\n
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