{"id":232859,"date":"2024-08-07T10:23:18","date_gmt":"2024-08-07T08:23:18","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/softver-virtualneho-call-centra\/"},"modified":"2025-03-31T14:22:07","modified_gmt":"2025-03-31T12:22:07","slug":"softver-virtualneho-call-centra","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/sk\/softver-virtualneho-call-centra\/","title":{"rendered":"Softv\u00e9r virtu\u00e1lneho call centra"},"content":{"rendered":"\n<div class=\"wp-block-group homepage-atf-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">U\u013eah\u010dite si pr\u00e1cu na dia\u013eku<\/h1>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>Nastavte miestne \u010d\u00edsla v krajin\u00e1ch 160 pre vzdialen\u00fdch agentov a udr\u017eujte \u00fa\u010dinn\u00fd doh\u013ead pomocou n\u00e1strojov, ktor\u00e9 v\u00e1m umo\u017enia monitorova\u0165 v\u00fdkon odkia\u013eko\u013evek. Softv\u00e9r glob\u00e1lneho virtu\u00e1lneho call centra CloudTalk prin\u00e1\u0161a automatiz\u00e1ciu a inteligenciu pre vzdialen\u00e9 t\u00edmy s:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Anal\u00fdzy agentov a t\u00edmov v re\u00e1lnom \u010dase<\/li>\n\n\n\n<li>Inteligencia konverz\u00e1cie s umelou inteligenciou pre automatizovan\u00e9 poznatky<\/li>\n\n\n\n<li>Integr\u00e1cie CRM a helpdesku pre \u00fapln\u00fd preh\u013ead<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontakt na predaj<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column image-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large block-visibility-hide-large-screen block-visibility-hide-medium-screen\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"886\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-1024x886.png\" alt=\"\" class=\"wp-image-213731\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-1024x886.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-300x260.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-768x665.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-857x742.png 857w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-494x428.png 494w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-424x367.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-131x113.png 131w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-88x76.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1.png 1072w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large block-visibility-hide-small-screen\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"886\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-1024x886.png\" alt=\"\" class=\"wp-image-213731\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-1024x886.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-300x260.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-768x665.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-857x742.png 857w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-494x428.png 494w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-424x367.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-131x113.png 131w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1-88x76.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionProduct02_17-1.png 1072w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group trusted-by\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ds2-slider basic-carousel seven-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-extended\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Viac ako 4,000 firiem vyu\u017e\u00edva CloudTalk, aby mali viac a lep\u0161\u00edch hovorov<\/p>\n\n\n\n<div class=\"wp-block-group stage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1654\" height=\"626\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde.png\" alt=\"\" class=\"wp-image-210739\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde.png 1654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-300x114.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-1024x388.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-768x291.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-1536x581.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-1320x500.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-760x288.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-424x160.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-200x76.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Poliglota-verde-88x33.png 88w\" sizes=\"auto, (max-width: 1654px) 100vw, 1654px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160.png\" alt=\"\" class=\"wp-image-157909\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160.png 320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-300x150.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-200x100.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-160x80.png 160w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-270x135.png 270w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-64x32.png 64w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"97\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glamira.svg\" alt=\"\" class=\"wp-image-228937\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"98\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Revolut.svg\" alt=\"\" class=\"wp-image-229165\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"110\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/DHL.svg\" alt=\"\" class=\"wp-image-232759\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"92\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Rakuten.svg\" alt=\"\" class=\"wp-image-229146\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"92\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Glovo.svg\" alt=\"\" class=\"wp-image-288304\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Hostinger.svg\" alt=\"\" class=\"wp-image-228994\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Mercedes.png\" alt=\"\" class=\"wp-image-229013\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Mercedes.png 160w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Mercedes-88x44.png 88w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"117\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/CoachHub.svg\" alt=\"\" class=\"wp-image-228804\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/TechMahindra@2x.png\" alt=\"Logo Tech Mahindra\" class=\"wp-image-127\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/TechMahindra@2x.png 320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/TechMahindra@2x-300x150.png 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"234\" height=\"80\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/12\/logo-greenpeace.png\" alt=\"\" class=\"wp-image-281247\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/12\/logo-greenpeace.png 234w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/12\/logo-greenpeace-200x68.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/12\/logo-greenpeace-88x30.png 88w\" sizes=\"auto, (max-width: 234px) 100vw, 234px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"80\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Fujitsu.png\" alt=\"\" class=\"wp-image-228918\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Fujitsu.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Fujitsu-88x47.png 88w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>81.7%<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"80\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x.png\" alt=\"\" class=\"wp-image-227441\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x.png 204w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x-200x78.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x-88x35.png 88w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Zv\u00fd\u0161enie po\u010dtu hovorov<\/h4>\n\n\n\n<p>Objem hovorov sa zv\u00fd\u0161il o 81,7 %\u2191, zme\u0161kan\u00fdch hovorov o 23,7 %\u2193.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>2.5X<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/poliglota-logo.png\" alt=\"\" class=\"wp-image-205947\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">\u00daspe\u0161nos\u0165 odchodu<\/h4>\n\n\n\n<p>Zdvojn\u00e1sobili svoj \u00faspech pri odchode a zn\u00ed\u017eili po\u010det straten\u00fdch obchodov o polovicu.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>80%<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"236\" height=\"74\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png\" alt=\"\" class=\"wp-image-189907\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png 236w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars-200x63.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars-88x28.png 88w\" sizes=\"auto, (max-width: 236px) 100vw, 236px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Skr\u00e1tenie \u010dasu \u010dakania<\/h4>\n\n\n\n<p>Skr\u00e1tenie \u010dasu \u010dakania o 80 % a \u010dasu vybavovania hovorov o 25 %.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group solutions-benefits\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Vzdialen\u00e9 t\u00edmy s nami vyhr\u00e1vaj\u00fa<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameCall-Quallity.svg\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Vybudovanie miestnej pr\u00edtomnosti na <br\/>kdeko\u013evek<\/h5>\n\n\n\n<p>Z\u00edskajte miestne \u010d\u00edsla v krajin\u00e1ch 160, aby va\u0161i vzdialen\u00ed agenti vyzerali pre z\u00e1kazn\u00edkov na celom svete ako miestni. Uk\u00e1\u017ete profesion\u00e1lnu tv\u00e1r bez toho, aby ste potrebovali fyzick\u00e9 kancel\u00e1rie.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameProductivity.svg\" alt=\"\" style=\"width:50px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">U\u0161etrite na n\u00e1kladoch a bez n\u00e1mahy <br\/>Scale<\/h5>\n\n\n\n<p>Zn\u00ed\u017ete medzin\u00e1rodn\u00e9 poplatky v\u010faka bal\u00edkom min\u00fat a z\u00e1kladn\u00fdm funkci\u00e1m. Bez n\u00e1mahy prid\u00e1vajte \u010d\u00edsla a \u010dlenov t\u00edmu, udr\u017eujte bezprobl\u00e9mov\u00e9 spojenia a n\u00edzke n\u00e1klady. <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameCall.svg\" alt=\"\" class=\"wp-image-206760\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Monitorovanie a zos\u00faladenie <br\/>Vzdialen\u00e9 t\u00edmy<\/h5>\n\n\n\n<p>N\u00e1\u0161 softv\u00e9r pre virtu\u00e1lne call centr\u00e1 poskytuje inteligenciu konverz\u00e1ci\u00ed s umelou inteligenciou, h\u013abkov\u00fa anal\u00fdzu a integr\u00e1ciu CRM na monitorovanie v\u00fdkonu a udr\u017eiavanie kvality.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group homepage-who-we-help-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-with-anchors\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">AKO POM\u00c1HAME<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ob\u013e\u00faben\u00e9 funkcie vzdialen\u00fdch t\u00edmov<\/h2>\n\n\n\n<div class=\"wp-block-group anchors-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li><a   href=\"https:\/\/test-staging.cloudtalk.io\/sk\/\">Glob\u00e1lny dosah<\/a><\/li>\n\n\n\n<li><a   href=\"https:\/\/test-staging.cloudtalk.io\/sk\/\">Vzdialen\u00e9 oper\u00e1cie<\/a><\/li>\n\n\n\n<li><a   href=\"https:\/\/test-staging.cloudtalk.io\/sk\/\">Anal\u00fdza t\u00edmu<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group options-slider\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Bezbolestn\u00e9 glob\u00e1lne volanie.<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sales Dialer:<\/strong> 2-n\u00e1sobn\u00fd objem odch\u00e1dzaj\u00facich hovorov, pri\u010dom vzdialen\u00ed agenti pracuj\u00fa odkia\u013eko\u013evek. N\u00e1\u0161 softv\u00e9r virtu\u00e1lneho kontaktn\u00e9ho centra automatizuje vyt\u00e1\u010danie, tak\u017ee v\u00e1\u0161 t\u00edm str\u00e1vi viac \u010dasu rozhovormi. <\/li>\n\n\n\n<li><strong>Inteligentn\u00e9 smerovanie:<\/strong> Automatick\u00e9 presmerovanie z\u00e1kazn\u00edkov na spr\u00e1vneho vzdialen\u00e9ho agenta na z\u00e1klade zru\u010dnost\u00ed, polohy alebo dostupnosti, \u010do pom\u00e1ha vzdialen\u00fdm t\u00edmom vybavova\u0165 prich\u00e1dzaj\u00face a odch\u00e1dzaj\u00face hovory.<\/li>\n\n\n\n<li><strong>Glob\u00e1lny dosah:<\/strong> Rozmiestnite miestne zast\u00fapenie v krajin\u00e1ch 160. Poskytnite svojmu centru odch\u00e1dzaj\u00facich hovorov konkuren\u010dn\u00fa v\u00fdhodu so 40 % vy\u0161\u0161ou mierou odpoved\u00ed prostredn\u00edctvom miestnych \u010d\u00edsel. <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontakt na predaj<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-869x1024.png\" alt=\"\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Prev\u00e1dzkujte svoje podnikanie odkia\u013eko\u013evek.<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>N\u00e1vrh\u00e1r toku hovorov: <\/strong>Navrhnite vlastn\u00e9 toky hovorov, ktor\u00e9 z\u00e1kazn\u00edkov v\u017edy presmeruj\u00fa na spr\u00e1vneho \u010dlena t\u00edmu.<\/li>\n\n\n\n<li><strong>Distrib\u00facia hovorov na z\u00e1klade zru\u010dnost\u00ed: <\/strong>Vyv\u00e1\u017ete pracovn\u00fa z\u00e1\u0165a\u017e automaticky v r\u00e1mci vzdialen\u00e9ho t\u00edmu na z\u00e1klade dostupnosti a zru\u010dnost\u00ed<strong>.<\/strong><\/li>\n\n\n\n<li><strong>Bezpe\u010dnos\u0165 a dodr\u017eiavanie predpisov: <\/strong>Zabezpe\u010denie na podnikovej \u00farovni bez podnikovej zlo\u017eitosti. Udr\u017eujte hovory a \u00fadaje v bezpe\u010d\u00ed. <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontakt na predaj<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-869x1024.png\" alt=\"\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Vidite\u013enos\u0165 ka\u017ed\u00e9ho hovoru v re\u00e1lnom \u010dase.<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sledovanie v\u00fdkonu:<\/strong> Sledovanie \u00faspe\u0161nosti vzdialen\u00e9ho t\u00edmu v minulosti alebo v re\u00e1lnom \u010dase. Na\u0161e rie\u0161enie virtu\u00e1lneho call centra poskytuje okam\u017eit\u00fd preh\u013ead o kvalite hovorov a \u010dase odozvy. <\/li>\n\n\n\n<li><strong>Zabezpe\u010denie kvality:<\/strong> Kontrola nahran\u00fdch hovorov z h\u013eadiska \u0161kolenia a s\u00faladu s predpismi. Pom\u00f4\u017ete vzdialen\u00fdm agentom zlep\u0161i\u0165 z\u00e1kazn\u00edcku sk\u00fasenos\u0165 pomocou inteligencie konverz\u00e1cie s umelou inteligenciou. <\/li>\n\n\n\n<li><strong>Koordin\u00e1cia t\u00edmu:<\/strong> Sledujte dostupnos\u0165 agentov v r\u00f4znych \u010dasov\u00fdch p\u00e1smach. Informa\u010dn\u00e9 panely o stave agenta ukazuj\u00fa, kto je akt\u00edvny, komu vol\u00e1 alebo potrebuje podporu. <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Kontakt na predaj<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-869x1024.png\" alt=\"\"\/><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group solutions-image-text\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Pre\u010do CloudTalk<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Ch\u00e1peme, \u017ee existuje ve\u013ea mo\u017enost\u00ed. Pre\u010do teda CloudTalk? <\/p>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp1\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-1024x670.png\" alt=\"\" class=\"wp-image-257411\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/VersionPeople01_07.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">Vytvoren\u00e9 pre vzdialen\u00e9 t\u00edmy<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Vzdialen\u00e9 t\u00edmy n\u00e1m d\u00f4veruj\u00fa, aby sme dosiahli v\u00fdsledky<\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><\/h5>\n\n\n\n<p>Transformujte rozpt\u00fdlen\u00e9 t\u00edmy na jednotn\u00fd predajn\u00fd t\u00edm.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>N\u00e1\u0161 softv\u00e9r virtu\u00e1lneho call centra odstra\u0148uje technick\u00e9 prek\u00e1\u017eky, tak\u017ee vzdialen\u00ed agenti sa m\u00f4\u017eu s\u00fastredi\u0165 na to, \u010do je d\u00f4le\u017eit\u00e9 &#8211; na \u017eiv\u00e9 rozhovory.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp2\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">160+ Miestne \u010d\u00edsla<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Dok\u00e1\u017ee v\u00e1\u0161 t\u00edm na dia\u013eku oslovi\u0165 potenci\u00e1lnych z\u00e1kazn\u00edkov z cel\u00e9ho sveta? Teraz m\u00f4\u017ee. <\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><\/h5>\n\n\n\n<p>Chcete zv\u00fd\u0161i\u0165 \u00faspe\u0161nos\u0165 predaja na dia\u013eku? Za\u010dnite s bezkonkuren\u010dnou miestnou pr\u00edtomnos\u0165ou. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>Na\u0161e rie\u0161enie virtu\u00e1lneho kontaktn\u00e9ho centra poskytuje distribuovan\u00fdm t\u00edmom lok\u00e1lnu d\u00f4veryhodnos\u0165 v krajin\u00e1ch 160, podporen\u00fa strat\u00e9giou viacer\u00fdch oper\u00e1torov a decentralizovanou infra\u0161trukt\u00farou SIP pre najlep\u0161iu kvalitu hovorov kdeko\u013evek.  <\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>Ke\u010f sa vzdialen\u00ed agenti zobrazuj\u00fa ako miestne \u010d\u00edsla, potenci\u00e1lni z\u00e1kazn\u00edci odpovedaj\u00fa o 40 % \u010dastej\u0161ie. Nechajte svoj t\u00edm call centra s\u00fastredi\u0165 sa na konverz\u00e1cie, nie na probl\u00e9my s pripojen\u00edm. <\/p>\n\n\n\n<div class=\"wp-block-group solutions-testimonial-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"text\">N\u00e1\u0161 objem hovorov sa za dva roky strojn\u00e1sobil z pribli\u017ene 10 000 na 30 000 za \u0161tvr\u0165rok a v\u010faka CloudTalku teraz dok\u00e1\u017eeme v\u0161etku t\u00fato komunik\u00e1ciu \u013eahko zvl\u00e1dnu\u0165. Bola to vynikaj\u00faca vo\u013eba. <\/p>\n\n\n\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"author\"><strong>Frederico Lopes<\/strong>, ved\u00faci oddelenia slu\u017eieb z\u00e1kazn\u00edkom v spolo\u010dnosti DiscoverCars<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size has-small-font-size\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/call-quality-at-cloudtalk\/\">Zlep\u0161enie kvality hovorov<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-1024x670.png\" alt=\"\" class=\"wp-image-221877\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_12-2.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp3\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-1024x670.png\" alt=\"\" class=\"wp-image-241214\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/Versionw-7.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">Jednoduch\u00e9 u\u010denie a pou\u017e\u00edvanie<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u00daspech t\u00edmu na dia\u013eku bez krivky u\u010denia<\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><\/h5>\n\n\n\n<p>Na\u0161e rie\u0161enie virtu\u00e1lneho call centra pon\u00faka v\u00fdkonn\u00e9 funkcie v intuit\u00edvnom rozhran\u00ed, ktor\u00e9 jednoducho funguje.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>Ver\u00edme, \u017ee vzdialen\u00e9 t\u00edmy potrebuj\u00fa preh\u013eadnos\u0165, nie zlo\u017eitos\u0165. N\u00e1\u0161 softv\u00e9r pre virtu\u00e1lne call centr\u00e1 poskytuje distribuovan\u00fdm agentom n\u00e1stroje na dosiahnutie vynikaj\u00facich v\u00fdsledkov od prv\u00e9ho d\u0148a, zatia\u013e \u010do mana\u017e\u00e9ri z\u00edskavaj\u00fa preh\u013ead v re\u00e1lnom \u010dase vo v\u0161etk\u00fdch lokalit\u00e1ch. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp2\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">Integr\u00e1cia s va\u0161imi syst\u00e9mami<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Spolupracuje s va\u0161\u00edm CRM, Helpdeskom a \u010fal\u0161\u00edmi slu\u017ebami<\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><\/h5>\n\n\n\n<p>Zabezpe\u010dte, aby va\u0161e cloudov\u00e9 kontaktn\u00e9 centrum bolo v s\u00falade s n\u00e1strojmi, ako je CRM a softv\u00e9r podpory.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>Obojsmern\u00e1 synchroniz\u00e1cia CloudTalk sp\u00e1ja hist\u00f3riu z\u00e1kazn\u00edkov, pozn\u00e1mky a podrobnosti o hovoroch, aby ste z\u00edskali \u00fapln\u00fd kontext ka\u017ed\u00e9ho hovoru &#8211; a automaticky aktualizuje z\u00e1znamy, aby boli v\u0161etky \u00fadaje presn\u00e9.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>V\u010faka v\u0161etk\u00e9mu v jednom zobrazen\u00ed sa m\u00f4\u017eu vzdialen\u00ed agenti ponori\u0165 do hovorov bez toho, aby zme\u0161kali \u010doko\u013evek, a mana\u017e\u00e9ri m\u00f4\u017eu \u013eahko sledova\u0165 ka\u017ed\u00fa interakciu. Pre vzdialen\u00e9 t\u00edmy je k\u013e\u00fa\u010dov\u00e9 ma\u0165 \u00fapln\u00fd preh\u013ead a CloudTalk sa postar\u00e1 o to, aby im ni\u010d neuniklo. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-1024x670.png\" alt=\"\" class=\"wp-image-243915\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover is-light solution-cta-banner block-visibility-hide-large-screen block-visibility-hide-medium-screen\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-201699\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/solution-cta-banner-mobile.png\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Preme\u0148te rozpt\u00fdlen\u00e9 t\u00edmy na <br\/>Revenue Engines pomocou <br\/>AI-Powered Insights<\/h2>\n\n\n\n<p>Vzdialen\u00ed mana\u017e\u00e9ri u\u0161etria 25 hod\u00edn t\u00fd\u017edenne, zatia\u013e \u010do distribuovan\u00ed agenti vybavia o 20 odch\u00e1dzaj\u00facich hovorov viac &#8211; to v\u0161etko v\u010faka analytike poh\u00e1\u0148anej umelou inteligenciou a automatizovan\u00fdm pracovn\u00fdm postupom, ktor\u00e9 zni\u017euj\u00fa po\u010det manu\u00e1lnych \u00faloh.  <\/p>\n\n\n\n<p>Automaticky zachyt\u00e1vajte sentiment, pomer hovoru a po\u010d\u00favania, t\u00e9my a najd\u00f4le\u017eitej\u0161ie momenty hovorov a poskytnite vzdialen\u00fdm agentom potrebn\u00fd kontext.  <\/p>\n\n\n\n<p>V\u010faka viacjazy\u010dnej anal\u00fdze s umelou inteligenciou m\u00f4\u017eu mana\u017e\u00e9ri sledova\u0165 k\u013e\u00fa\u010dov\u00e9 momenty, poskytova\u0165 cielen\u00fa sp\u00e4tn\u00fa v\u00e4zbu v r\u00f4znych jazykoch a identifikova\u0165 v\u00ed\u0165azn\u00e9 spr\u00e1vanie s cie\u013eom poskytn\u00fa\u0165 z\u00e1kazn\u00edkom spo\u013eahliv\u00e9 sk\u00fasenosti pri ka\u017edom hovore.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\">Presk\u00famajte umel\u00fa inteligenciu<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover is-light solution-cta-banner block-visibility-hide-small-screen\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-201711\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/solution-cta-banner.png\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Preme\u0148te rozpt\u00fdlen\u00e9 t\u00edmy na <br\/>Revenue Engines pomocou <br\/>AI-Powered Insights<\/h2>\n\n\n\n<p>Vzdialen\u00ed mana\u017e\u00e9ri u\u0161etria 25 hod\u00edn t\u00fd\u017edenne, zatia\u013e \u010do distribuovan\u00ed agenti vybavia o 20 odch\u00e1dzaj\u00facich hovorov viac &#8211; to v\u0161etko v\u010faka analytike poh\u00e1\u0148anej umelou inteligenciou a automatizovan\u00fdm pracovn\u00fdm postupom, ktor\u00e9 zni\u017euj\u00fa po\u010det manu\u00e1lnych \u00faloh.  <\/p>\n\n\n\n<p>Automaticky zachyt\u00e1vajte sentiment, pomer hovoru a po\u010d\u00favania, t\u00e9my a najd\u00f4le\u017eitej\u0161ie momenty hovorov a poskytnite vzdialen\u00fdm agentom potrebn\u00fd kontext.  <\/p>\n\n\n\n<p>V\u010faka viacjazy\u010dnej anal\u00fdze s umelou inteligenciou m\u00f4\u017eu mana\u017e\u00e9ri sledova\u0165 k\u013e\u00fa\u010dov\u00e9 momenty, poskytova\u0165 cielen\u00fa sp\u00e4tn\u00fa v\u00e4zbu v r\u00f4znych jazykoch a identifikova\u0165 v\u00ed\u0165azn\u00e9 spr\u00e1vanie s cie\u013eom poskytn\u00fa\u0165 z\u00e1kazn\u00edkom spo\u013eahliv\u00e9 sk\u00fasenosti pri ka\u017edom hovore.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\">Presk\u00famajte umel\u00fa inteligenciu<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group solution-faqs has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">\u010casto kladen\u00e9 ot\u00e1zky<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>\u010co je softv\u00e9r virtu\u00e1lneho call centra?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Softv\u00e9r virtu\u00e1lneho call centra je komunika\u010dn\u00fd n\u00e1stroj zalo\u017een\u00fd na cloude, ktor\u00fd umo\u017e\u0148uje podnikom spravova\u0165 svoje slu\u017eby z\u00e1kazn\u00edkom na dia\u013eku. Zvy\u010dajne obsahuje funkcie, ako je smerovanie hovorov, IVR a nahr\u00e1vanie hovorov, ktor\u00e9 umo\u017e\u0148uj\u00fa podnikom poskytova\u0165 vysokokvalitn\u00fa podporu odkia\u013eko\u013evek. Pozrite si zoznam poskytovate\u013eov <a href=\"https:\/\/www.cloudtalk.io\/blog\/the-ultime-call-center-solution-list\/\" target=\"_blank\" rel=\"noopener\">tu.<\/a>  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>Ako si vybra\u0165 najlep\u0161\u00ed softv\u00e9r virtu\u00e1lneho call centra?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Je d\u00f4le\u017eit\u00e9 zv\u00e1\u017ei\u0165 faktory, ako s\u00fa n\u00e1klady, \u0161k\u00e1lovate\u013enos\u0165, integr\u00e1cia s in\u00fdmi n\u00e1strojmi a jednoduchos\u0165 pou\u017e\u00edvania. H\u013eadajte platformu, ktor\u00e1 pon\u00faka funkcie, ako je smerovanie hovorov, IVR a nahr\u00e1vanie hovorov, ako aj mo\u017enosti anal\u00fdzy a reportovania. Pre\u010d\u00edtajte si n\u00e1\u0161 \u010dl\u00e1nok o tom, <a href=\"https:\/\/www.cloudtalk.io\/blog\/complete-call-center-software-buyer-s-guide\/\" target=\"_blank\" rel=\"noopener\">ako si vybra\u0165 najlep\u0161\u00ed softv\u00e9r virtu\u00e1lneho call centra<\/a>.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1683213267012\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>V \u010dom sa virtu\u00e1lne call centrum l\u00ed\u0161i od tradi\u010dn\u00e9ho call centra?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Na rozdiel od tradi\u010dn\u00e9ho call centra umo\u017e\u0148uje virtu\u00e1lne call centrum agentom pracova\u0165 na dia\u013eku. Potrebuj\u00fa len sl\u00fachadl\u00e1 a internetov\u00e9 pripojenie. To znamen\u00e1, \u017ee podniky m\u00f4\u017eu naj\u00edma\u0165 najlep\u0161ie talenty z cel\u00e9ho sveta bez obmedzenia geografickou polohou.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1683213285119\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>Ako funguje virtu\u00e1lne call centrum?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Agenti pou\u017e\u00edvaj\u00fa na komunik\u00e1ciu so z\u00e1kazn\u00edkmi cloudov\u00fd softv\u00e9r. Tento softv\u00e9r zvy\u010dajne obsahuje <a href=\"https:\/\/www.cloudtalk.io\/blog\/5-smart-call-center-software-features-you-should-leverage\/\" target=\"_blank\" rel=\"noopener\">funkcie,<\/a> ako je smerovanie hovorov, IVR a nahr\u00e1vanie hovorov, ako aj analytick\u00e9 a reportovacie funkcie. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711470454726\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Ako vytvori\u0165 virtu\u00e1lne call centrum?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Mus\u00edte si vybra\u0165 spr\u00e1vnu softv\u00e9rov\u00fa platformu, nastavi\u0165 telef\u00f3nny syst\u00e9m a zavies\u0165 procesy na spr\u00e1vu a \u0161kolenie vzdialen\u00fdch agentov. Mus\u00edte tie\u017e zabezpe\u010di\u0165 primeran\u00e9 internetov\u00e9 pripojenie a opatrenia na zabezpe\u010denie \u00fadajov. Pripravili sme pre v\u00e1s <a href=\"https:\/\/www.cloudtalk.io\/blog\/how-to-start-a-virtual-call-center\/\" target=\"_blank\" rel=\"noreferrer noopener\">sprievodcu krok za krokom, ako si zriadi\u0165 virtu\u00e1lne kontaktn\u00e9 centrum<\/a>.   Pozrite sa!<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711470468042\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>Ako riadite virtu\u00e1lne call centrum?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/blog\/10-proven-strategies-for-effective-call-center-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">Riadenie virtu\u00e1lneho call centra<\/a> si vy\u017eaduje efekt\u00edvnu komunik\u00e1ciu, siln\u00e9 vedenie a spr\u00e1vne n\u00e1stroje. Je d\u00f4le\u017eit\u00e9 stanovi\u0165 jasn\u00e9 o\u010dak\u00e1vania pre vzdialen\u00fdch agentov, poskytova\u0165 priebe\u017en\u00e9 \u0161kolenia a podporu a monitorova\u0165 ukazovatele v\u00fdkonnosti, aby ste zabezpe\u010dili, \u017ee va\u0161e call centrum pln\u00ed svoje ciele. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711470492326\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Ako m\u00f4\u017eu rie\u0161enia virtu\u00e1lneho call centra zlep\u0161i\u0165 z\u00e1kazn\u00edcku sk\u00fasenos\u0165?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Cloudov\u00e9 rie\u0161enia kontaktn\u00fdch centier m\u00f4\u017eu <a href=\"https:\/\/www.cloudtalk.io\/blog\/how-to-improve-customer-experience-cx\/\" target=\"_blank\" rel=\"noreferrer noopener\">zlep\u0161i\u0165 z\u00e1kazn\u00edcku sk\u00fasenos\u0165<\/a> nieko\u013ek\u00fdmi sp\u00f4sobmi vr\u00e1tane poskytovania r\u00fdchlej\u0161\u00edch a efekt\u00edvnej\u0161\u00edch slu\u017eieb z\u00e1kazn\u00edkom, zv\u00fd\u0161enia miery vyrie\u0161enia prv\u00e9ho hovoru a ponuky viacer\u00fdch komunika\u010dn\u00fdch kan\u00e1lov. Umo\u017e\u0148uj\u00fa tie\u017e podnikom \u013eahko roz\u0161irova\u0165 alebo zni\u017eova\u0165 po\u010det pracovn\u00edkov pod\u013ea potreby a z\u00edskava\u0165 najlep\u0161ie talenty odkia\u013eko\u013evek na svete. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711483976695\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ako m\u00f4\u017eete prejs\u0165 z lok\u00e1lneho na virtu\u00e1lne call centrum?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Prechod z <a href=\"https:\/\/www.cloudtalk.io\/blog\/the-ultime-call-center-solution-list\/\" target=\"_blank\" rel=\"noreferrer noopener\">lok\u00e1lneho call centra<\/a> na virtu\u00e1lne call centrum si vy\u017eaduje starostliv\u00e9 pl\u00e1novanie a realiz\u00e1ciu. Je d\u00f4le\u017eit\u00e9 vybra\u0165 spr\u00e1vnu softv\u00e9rov\u00fa platformu, efekt\u00edvne vy\u0161koli\u0165 vzdialen\u00fdch agentov a zavies\u0165 jasn\u00e9 procesy komunik\u00e1cie a spolupr\u00e1ce. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711483997294\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Ko\u013eko stoj\u00ed softv\u00e9r virtu\u00e1lneho call centra?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>CloudTalk je l\u00eddrom v ponuke dostupn\u00e9ho softv\u00e9ru s pl\u00e1nmi v rozmedz\u00ed od 25 USD za n\u00e1\u0161 pl\u00e1n Starter po 50 USD za n\u00e1\u0161 najkomplexnej\u0161\u00ed pl\u00e1n Expert.<br \/>\nRozpis cien <a href=\"https:\/\/www.cloudtalk.io\/blog\/how-much-does-call-center-software-cost\/\" target=\"_blank\" rel=\"noreferrer noopener\">n\u00e1jdete v tomto \u010dl\u00e1nku<\/a> alebo na na\u0161ej <a href=\"https:\/\/www.cloudtalk.io\/pricing\/\" target=\"_blank\" rel=\"noreferrer noopener\">str\u00e1nke s cenami<\/a>. <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover cloudtalk-cta\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-170641\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/cs-cta-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\">CloudTalk je rie\u0161enie zalo\u017een\u00e9 na \u00fadajoch pre v\u00fdnimo\u010dn\u00fa z\u00e1kazn\u00edcku sk\u00fasenos\u0165 a inteligencia je jeho k\u013e\u00fa\u010dovou s\u00fa\u010das\u0165ou.<\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\">Napl\u00e1nujte si e\u0161te dnes demo a presved\u010dte sa sami.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sk\/vyskusat-demo\/\">Vysk\u00fa\u0161a\u0165 demo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>U\u013eah\u010dite si pr\u00e1cu na dia\u013eku Nastavte miestne \u010d\u00edsla v krajin\u00e1ch pre vzdialen\u00fdch agentov a udr\u017eujte \u00fa\u010dinn\u00fd doh\u013ead pomocou n\u00e1strojov, ktor\u00e9 v\u00e1m umo\u017enia monitorova\u0165 v\u00fdkon odkia\u013eko\u013evek. Softv\u00e9r glob\u00e1lneho virtu\u00e1lneho call centra CloudTalk prin\u00e1\u0161a automatiz\u00e1ciu a inteligenciu pre vzdialen\u00e9 t\u00edmy s: Viac ako firiem vyu\u017e\u00edva CloudTalk, aby mali viac a lep\u0161\u00edch hovorov 81.7% Zv\u00fd\u0161enie po\u010dtu hovorov Objem [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-solution_by_team_v2.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-232859","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/232859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=232859"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/232859\/revisions"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=232859"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-post-type?post=232859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}