{"id":232749,"date":"2024-08-06T19:33:27","date_gmt":"2024-08-06T17:33:27","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/integrare-call-center-pentru-hubspot\/"},"modified":"2024-12-27T17:36:18","modified_gmt":"2024-12-27T15:36:18","slug":"integrare-call-center-pentru-hubspot","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/ro\/integrare-call-center-pentru-hubspot\/","title":{"rendered":"Integrarea sistemului de telefonie HubSpot"},"content":{"rendered":"\n
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Integrarea sistemului de telefonie HubSpot<\/p>\n\n\n\n

Call Center pentru HubSpot<\/h1>\n\n\n\n

Combina\u021bi puterea CRM-ului dvs. \u0219i caracteristicile puternice de apelare cu integrarea VoIP HubSpot de la CloudTalk. Efectua\u021bi \u0219i primi\u021bi apeluri, trimite\u021bi mesaje SMS \u0219i economisi\u021bi timp pe sarcini manuale cu sincronizarea \u00een 2 direc\u021bii. Nu mai comuta\u021bi \u00eentre file \u0219i reu\u0219i\u021bi cu solu\u021bia superioar\u0103 pentru v\u00e2nz\u0103ri \u0219i asisten\u021b\u0103 deopotriv\u0103. <\/p>\n<\/div><\/div>\n\n\n\n

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Contact V\u00e2nz\u0103ri<\/a><\/div>\n\n\n\n
\u00cencearc\u0103 gratuit<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Realizat de<\/p>\n\n\n\n

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CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Categorie<\/p>\n\n\n\n

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CRM<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Utiliza\u021bi pentru<\/p>\n\n\n\n

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Colaborare<\/p>\n\n\n\n

Productivitate<\/p>\n\n\n\n

Lead Gen<\/p>\n\n\n\n

V\u00e2nz\u0103ri<\/p>\n\n\n\n

Sprijin<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Utilizatori<\/p>\n\n\n\n

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Agen\u021bi<\/p>\n\n\n\n

Supraveghetori<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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De \u00eencredere pentru mii de oameni<\/p>\n\n\n\n

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1,480 Recenzii despre G2<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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4,000<\/code>+<\/p>\n\n\n\n

Clien\u021bi mul\u021bumi\u021bi<\/p>\n<\/div>\n\n\n\n

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160<\/code>+<\/p>\n\n\n\n

numere interna\u021bionale<\/p>\n<\/div>\n\n\n\n

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300<\/code>%<\/p>\n\n\n\n

Mai multe apeluri pe zi<\/p>\n<\/div>\n\n\n\n

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50<\/code>%<\/p>\n\n\n\n

Timpi de a\u0219teptare mai mici<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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De ce s\u0103 integra\u021bi HubSpot cu CloudTalk?<\/h2>\n\n\n\n

Configura\u021bi integrarea centrului de apeluri HubSpot cu doar c\u00e2teva clicuri \u0219i eficientiza\u021bi-v\u0103 opera\u021biunile cu acces u\u0219or la apeluri, SMS-uri \u0219i informa\u021bii utile. Automatiza\u021bi fluxurile de lucru cu declan\u0219atori personaliza\u021bi \u0219i men\u021bine\u021bi datele actualizate cu ajutorul sincroniz\u0103rii bidirec\u021bionale. <\/p>\n\n\n\n

Sincroniza\u021bi datele \u00eentre cele dou\u0103 platforme f\u0103r\u0103 probleme, vizualiza\u021bi rezultatele apelurilor direct \u00een detaliile de contact, asculta\u021bi mesageria vocal\u0103, efectua\u021bi \u0219i prelua\u021bi apeluri cu un singur clic, monitoriza\u021bi parametrii \u0219i face\u021bi o diferen\u021b\u0103 semnificativ\u0103 cu numeroasele caracteristici ale CloudTalk.<\/p>\n\n\n\n

Ce este HubSpot?<\/strong><\/strong><\/strong><\/p>\n\n\n\n

O platform\u0103 CRM bazat\u0103 pe cloud, lider de pia\u021b\u0103, cu 228.000 de clien\u021bi satisf\u0103cu\u021bi \u00een \u00eentreaga lume. Gestiona\u021bi rela\u021biile cu clien\u021bii, urm\u0103ri\u021bi v\u00e2nz\u0103rile \u0219i proiectele de asisten\u021b\u0103, automatiza\u021bi sarcinile \u0219i analiza\u021bi datele pentru cre\u0219tere. <\/p>\n\n\n\n

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Contact V\u00e2nz\u0103ri<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Beneficiile integr\u0103rii telefonului HubSpot<\/h2>\n\n\n\n
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Efectua\u021bi apelurimai inteligente cu ajutorul campaniilor<\/h3>\n\n\n\n

Accelera\u021bi opera\u021biunile \u0219i cre\u0219te\u021bi satisfac\u021bia clien\u021bilor cu integrarea apelurilor Hubspot de la CloudTalk. Permite\u021bi click-to-call pentru a efectua \u0219i prelua apeluri din CRM instantaneu, cu un singur clic \u0219i f\u0103r\u0103 apelare manual\u0103. Popula\u021bi campaniile Power Dialer cu liste de contacte HubSpot \u0219i ajunge\u021bi la de 3 ori mai mul\u021bi clien\u021bi \u00een fiecare zi. <\/p>\n<\/div>\n\n\n\n

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Automatiza\u021bi angaj\u0103rile<\/h3>\n\n\n\n

Accelera\u021bi procesele de v\u00e2nz\u0103ri \u0219i asisten\u021b\u0103 cu Automatizarea fluxurilor de lucru pentru telefonia HubSpot. Configura\u021bi declan\u0219atoare personalizate pentru \u00eenregistrarea informa\u021biilor, ini\u021bierea de apeluri de urm\u0103rire \u0219i trimiterea de mesaje SMS atunci c\u00e2nd sunt \u00eendeplinite condi\u021biile predefinite. Oferi\u021bi agen\u021bilor dvs. spa\u021biul necesar pentru a oferi clien\u021bilor experien\u021be excep\u021bionale \u0219i pentru a v\u0103 cre\u0219te veniturile. <\/p>\n<\/div>\n\n\n\n

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\u00cenregistra\u021bi apelurilef\u0103r\u0103 efort<\/h3>\n\n\n\n

Economisi\u021bi ore \u00eentregi actualiz\u00e2nd manual CRM-ul pentru a se potrivi cu datele centrului dvs. de apeluri cu ajutorul sincroniz\u0103rii bidirec\u021bionale f\u0103r\u0103 \u00eentreruperi pentru integrarea telefonului HubSpot. \u00cenregistra\u021bi automat toate apelurile efectuate, acceptate \u0219i pierdute \u0219i atribui\u021bi-le contactelor respective, \u00eempreun\u0103 cu mesageria vocal\u0103 \u0219i mesajele SMS, pentru a men\u021bine claritatea opera\u021bional\u0103 complet\u0103. <\/p>\n<\/div>\n\n\n\n

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Unificarea datelorManagement<\/h3>\n\n\n\n

Asigura\u021bi acurate\u021bea datelor de contact pe toat\u0103 linia cu integrarea software-ului de call center HubSpot. CloudTalk v\u0103 actualizeaz\u0103 \u00een mod regulat \u00eenregistr\u0103rile \u0219i elimin\u0103 dublurile la fiecare 5-10 minute, ceea ce \u00eenseamn\u0103 c\u0103 v\u0103 bucura\u021bi de acces constant \u0219i \u00een timp real la nume, numere de telefon, adrese de e-mail \u0219i stadii ale tranzac\u021biilor actualizate ale clien\u021bilor \u0219i prospec\u021bilor. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Cum s\u0103 integra\u021bi HubSpot cu CloudTalk?<\/h2>\n\n\n\n
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  1. Asigura\u021bi-v\u0103 c\u0103 ave\u021bi un plan CloudTalk Expert <\/strong>\u0219i acces de administrare <\/strong>pentru ambele instrumente.<\/li>\n\n\n\n
  2. Conecta\u021bi-v\u0103 la contul dumneavoastr\u0103 CloudTalk \u0219i accesa\u021bi Set\u0103ri > Integr\u0103ri<\/strong>.<\/li>\n\n\n\n
  3. Selecta\u021bi HubSpot <\/strong>din lista de integr\u0103ri \u0219i face\u021bi clic pe „Add Integration”.<\/strong><\/li>\n\n\n\n
  4. Conecta\u021bi-v\u0103 la contul dvs. HubSpot atunci c\u00e2nd vi se solicit\u0103 \u0219i autoriza\u021bi accesul la date.<\/li>\n\n\n\n
  5. Configura\u021bi set\u0103rile pentru fluxurile de lucru, \u00eenregistrarea apelurilor \u0219i regulile de sincronizare.<\/li>\n\n\n\n
  6. Maparea c\u00e2mpurilor personalizate <\/strong>prin potrivirea conven\u021biilor de denumire HubSpot \u0219i CloudTalk.<\/li>\n<\/ol>\n\n\n\n
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    Contact V\u00e2nz\u0103ri<\/a><\/div>\n\n\n\n
    \u00cencearc\u0103 gratuit<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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    Cum se configureaz\u0103 apelarea \u00een HubSpot?<\/h2>\n\n\n\n
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    1. Asigura\u021bi-v\u0103 c\u0103 ave\u021bi un plan Hub Professional Hub Sales\/Support Hub de la HubSpot <\/strong>.<\/li>\n\n\n\n
    2. Conecta\u021bi-v\u0103 la contul<\/strong> dvs. HubSpot<\/strong> \u0219i accesa\u021bi HubSpot Marketplace<\/strong>.<\/li>\n\n\n\n
    3. C\u0103uta\u021bi \u0219i instala\u021bi integrarea „CloudTalk CTI” <\/strong>.<\/li>\n\n\n\n
    4. Accesa\u021bi HubSpot > Settings > Objects > Activities > Calling<\/strong>.<\/li>\n\n\n\n
    5. Selecta\u021bi CloudTalk ca furnizor implicit de apeluri \u0219i atribui\u021bi numere.<\/li>\n\n\n\n
    6. Deschide\u021bi orice \u00eenregistrare Contact<\/strong>, Deal<\/strong> sau Companie<\/strong> \u00een HubSpot.<\/li>\n\n\n\n
    7. G\u0103si\u021bi widgetul CloudTalk CTI <\/strong>\u00een panoul din dreapta.<\/li>\n\n\n\n
    8. \u00cencepe\u021bi s\u0103 efectua\u021bi apeluri \u0219i s\u0103 trimite\u021bi SMS-uri direct din HubSpot!<\/li>\n<\/ol>\n\n\n\n
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      Contact V\u00e2nz\u0103ri<\/a><\/div>\n\n\n\n
      \u00cencearc\u0103 gratuit<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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      Ce date partajeaz\u0103 HubSpot \u0219i CloudTalk?<\/h2>\n\n\n\n
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      HubSpot<\/p>\n<\/div>\n\n\n\n

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      CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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      CloudTalk prime\u0219te<\/p>\n<\/div>\n<\/div>\n\n\n\n

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      Ac\u021biuni de flux de lucru: <\/strong>Declan\u0219atoare personalizate pentru \u00eenregistrare, ini\u021bierea de apeluri, trimiterea de mesaje SMS.<\/p>\n<\/div>\n\n\n\n

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      Ac\u021biuni de flux de lucru<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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      Schimb HubSpot & CloudTalk<\/p>\n<\/div>\n<\/div>\n\n\n\n

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      Informa\u021bii de contact: <\/strong>Nume, e-mailuri, numere de telefon \u0219i detalii despre companie.<\/p>\n<\/div>\n\n\n\n

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      Contacte \u0219i companii<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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      Date de campanie: <\/strong>Etichete \u0219i liste de contacte pentru campaniile de apelare.<\/p>\n<\/div>\n\n\n\n

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      Datele campaniei<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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      HubSpot prime\u0219te<\/p>\n<\/div>\n<\/div>\n\n\n\n

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      Date privind apelurile:<\/strong> Apeluri pierdute \u0219i preluate, durate \u0219i rezultate.<\/p>\n<\/div>\n\n\n\n

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      Detalii apel<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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      Oferte: <\/strong>\u00cenregistr\u0103ri de apeluri, transcrieri \u0219i mesagerie vocal\u0103.<\/p>\n<\/div>\n\n\n\n

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      Mesagerie vocal\u0103 \u0219i transcrieri<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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      De ce CloudTalk pentru centrul dvs. de apeluri HubSpot?<\/h2>\n\n\n\n
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