{"id":130142,"date":"2022-06-20T10:08:25","date_gmt":"2022-06-20T08:08:25","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/software-integrat-de-call-center\/integrezi-informatiile-despre-apeluri-cu-orice-panou-de-control-instrument-informatic-sau-depozit-de-date\/"},"modified":"2025-04-15T13:04:41","modified_gmt":"2025-04-15T11:04:41","slug":"integrezi-informatiile-despre-apeluri-cu-orice-panou-de-control-instrument-informatic-sau-depozit-de-date","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/ro\/integrezi-informatiile-despre-apeluri-cu-orice-panou-de-control-instrument-informatic-sau-depozit-de-date\/","title":{"rendered":"Integrare sistem telefonic Dataddo"},"content":{"rendered":"\n
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Integrare sistem telefonic Dataddo<\/p>\n<\/div><\/div>\n\n\n\n

Call Centerpentru Dataddo<\/h1>\n\n\n\n

Combina\u021bi puterea platformei dvs. de integrare a datelor \u0219i caracteristicile puternice de apelare cu Dataddo VoIP Integration de la CloudTalk. Efectua\u021bi \u0219i primi\u021bi apeluri, trimite\u021bi mesaje SMS \u0219i economisi\u021bi timp pentru sarcinile manuale cu sincronizarea \u00een dou\u0103 direc\u021bii. <\/p>\n<\/div><\/div>\n\n\n\n

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Contact V\u00e2nz\u0103ri<\/a><\/div>\n\n\n\n
\u00cencearc\u0103 gratuit<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Realizat de<\/p>\n\n\n\n

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CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Categorie<\/p>\n\n\n\n

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Date\/Analytics<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Utiliza\u021bi pentru<\/p>\n\n\n\n

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Sincronizarea datelor<\/p>\n\n\n\n

Informa\u021bii de afaceri<\/p>\n\n\n\n

Automatizarea fluxurilor de lucru<\/p>\n\n\n\n

Raportare<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Utilizatori<\/p>\n\n\n\n

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Anali\u0219ti<\/p>\n\n\n\n

Dezvoltatori<\/p>\n\n\n\n

Echipe de afaceri<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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De \u00eencredere pentru mii de oameni<\/p>\n\n\n\n

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1,480 Recenzii despre G2<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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4,000<\/code>+<\/p>\n\n\n\n

Clien\u021bi mul\u021bumi\u021bi<\/p>\n<\/div>\n\n\n\n

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160<\/code>+<\/p>\n\n\n\n

numere interna\u021bionale<\/p>\n<\/div>\n\n\n\n

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300<\/code>%<\/p>\n\n\n\n

Mai multe apeluri pe zi<\/p>\n<\/div>\n\n\n\n

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50<\/code>%<\/p>\n\n\n\n

Timpi de a\u0219teptare mai mici<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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Ce date partajeaz\u0103 Dataddo \u0219i CloudTalk?<\/h2>\n\n\n\n
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Dataddo<\/p>\n<\/div>\n\n\n\n

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CloudTalk<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Procese CloudTalk<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Ac\u021biuni ale fluxurilor de lucru:Automatizarea \u00eenregistr\u0103rii apelurilor, ini\u021bierea apelurilor \u0219i trimiterea mesajelor SMS.<\/p>\n<\/div>\n\n\n\n

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Ac\u021biuni de flux de lucru<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Schimbul Dataddo & CloudTalk<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Sincronizarea datelor<\/p>\n<\/div>\n\n\n\n

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Sincronizeaz\u0103 automat datele legate de apeluri de la CloudTalk la panoul de control analitic al Dataddo.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Potrivirea utilizatorului<\/p>\n<\/div>\n\n\n\n

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Leag\u0103 \u00eenregistr\u0103rile clien\u021bilor Dataddo cu activitatea agen\u021bilor CloudTalk pentru o urm\u0103rire unificat\u0103.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Dataddo prime\u0219te<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Perspective privind apelurile<\/p>\n<\/div>\n\n\n\n

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Stocheaz\u0103 durata apelului, orele \u0219i rezultatele \u00een Dataddo pentru raportare \u0219i analiz\u0103.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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C\u00e2mpuri personalizate<\/p>\n<\/div>\n\n\n\n

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Transfer\u0103 date personalizate legate de apeluri de la CloudTalk la Dataddo, asigur\u00e2nd o experien\u021b\u0103 de raportare personalizat\u0103.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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De ce s\u0103 integra\u021bi CloudTalk cu Dataddo<\/h3>\n\n\n\n

Configura\u021bi integrarea CloudTalk \u0219i Dataddo \u00een doar c\u00e2teva clicuri pentru a v\u0103 eficientiza gestionarea<\/strong> \u0219i analiza datelor privind apelurile<\/strong>. Ob\u021bine\u021bi sincronizare \u00een timp real<\/strong> \u00eentre CloudTalk \u0219i instrumentele dvs. preferate de BI, elimin\u00e2nd exporturile manuale \u0219i asigur\u00e2ndu-v\u0103 c\u0103 datele dvs. sunt \u00eentotdeauna actualizate. <\/p>\n\n\n\n

Automatiza\u021bi fluxurile de lucru cu declan\u0219atoare personalizate<\/strong>, urm\u0103ri\u021bi performan\u021ba apelurilor \u0219i \u00eembun\u0103t\u0103\u021bi\u021bi precizia raport\u0103rii. Cu monitorizarea centralizat\u0103 a datelor<\/strong>, pute\u021bi analiza interac\u021biunile cu clien\u021bii, monitoriza tendin\u021bele \u0219i optimiza procesul decizional. Men\u021bine\u021bi datele conectate, reduce\u021bi ineficien\u021bele \u0219i \u00eembun\u0103t\u0103\u021bi\u021bi productivitatea echipei f\u0103r\u0103 efort. <\/p>\n\n\n\n

Ce este Dataddo?<\/strong><\/p>\n\n\n\n

Dataddo este o platform\u0103 de integrare a datelor f\u0103r\u0103 cod<\/strong> care conecteaz\u0103 CloudTalk cu instrumentele analitice, CRM \u0219i de raportare. Aceasta permite transferuri automate de date, informa\u021bii \u00een timp real \u0219i integrarea f\u0103r\u0103 probleme a analizelor<\/strong>, permi\u021b\u00e2nd \u00eentreprinderilor s\u0103 ia cu u\u0219urin\u021b\u0103 decizii bazate pe date. <\/p>\n\n\n\n

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Ce spun clien\u021bii no\u0219tri de talie mondial\u0103?<\/h2>\n\n\n\n

Orientarea c\u0103tre client este un pilon fundamental pentru tot ceea ce facem. Fie c\u0103 v\u0103 ajuta\u021bi clien\u021bii, fie c\u0103 \u00eei contacta\u021bi pentru a \u00eencheia o tranzac\u021bie, v\u0103 ajut\u0103m s\u0103 v\u0103 asigura\u021bi c\u0103 ave\u021bi toate instrumentele \u0219i suportul de care ave\u021bi nevoie pentru a reu\u0219i. Dar nu v\u0103 lua\u021bi dup\u0103 noi. Iat\u0103 ce au de spus clien\u021bii ferici\u021bi ai CloudTalk! <\/p>\n\n\n\n

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1,480 Recenzii despre G2<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u00cemi place dispozitivul de apelare inteligent, deoarece elimin\u0103 procrastinarea din timpul de dezvoltare a afacerii prin apelare la rece. De asemenea, am testat recent AI notetaker \u0219i \u00eel voi achizi\u021biona, deoarece elimin\u0103 necesitatea de a scrie note manual. De asemenea, a fost foarte precis! <\/p>\n\n\n\n

Cite\u0219te mai mult<\/a><\/p>\n\n\n\n

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Craig H.<\/strong> \"\"\/Co-fondator<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Aveam nevoie de linii pentru afacerea noastr\u0103 cu mult\u0103 urgen\u021b\u0103, iar echipa a rezolvat problema pentru noi \u00eentr-o singur\u0103 zi lucr\u0103toare. Totul a fost integrat \u0219i configurat imediat, gata pentru ca echipa noastr\u0103 s\u0103 ofere asisten\u021b\u0103 imediat. <\/p>\n\n\n\n

Cite\u0219te mai mult<\/a><\/p>\n\n\n\n

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Carlotta B.<\/strong> \"\"\/Manager de proiect<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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U\u0219or de utilizat. \u00cemi place c\u0103 asisten\u021ba m-a ajutat rapid \u0219i clar s\u0103 \u00een\u021beleg mecanismele mai dificile. Integrarea prin API cu aplica\u021bia noastr\u0103 inhousing a permis, de asemenea, automatiz\u0103ri cum ar fi memento-uri prin SMS. <\/p>\n\n\n\n

Cite\u0219te mai mult<\/a><\/p>\n\n\n\n

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Daniel S.<\/strong> \"\"\/Specialist \u00een asisten\u021ba pentru clien\u021bi<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Este simplu de utilizat, are o interfa\u021b\u0103 curat\u0103 \u0219i ofer\u0103 multe op\u021biuni pentru utilizarea numerelor din multe p\u0103r\u021bi ale lumii. De asemenea, este un instrument excelent de utilizat pentru deschiderea de conturi pe platforme de mesagerie precum WhatsApp \u0219i Telegram. <\/p>\n\n\n\n

Cite\u0219te mai mult<\/a><\/p>\n\n\n\n

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Ivan M.<\/strong> \"\"\/Specialist \u00een sistemul de venituri<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Panoul de control al apelurilor \u0219i structura de raportare sunt perfecte, deoarece suport\u0103 \u0219i raportarea \u00een func\u021bie de campanie. Putem aloca ID-uri ale apelan\u021bilor pentru ISDR-uri, facilit\u00e2nd utilizarea acestora oric\u00e2nd este necesar \u00een timp real… <\/p>\n\n\n\n

Cite\u0219te mai mult<\/a><\/p>\n\n\n\n

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Arun S<\/strong> \"\"\/Senior Manager<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Pentru noi, principalul avantaj al utiliz\u0103rii CloudTalk este salvarea contactelor. Suntem o companie contactat\u0103 de mii de persoane, a\u0219a c\u0103 a vedea cine sun\u0103 \u00eenainte de a prelua apelurile este un mare impuls. De asemenea, are analize detaliate pentru urm\u0103rire. <\/p>\n\n\n\n

Cite\u0219te mai mult<\/a><\/p>\n\n\n\n

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Joe P.<\/strong> \"\"\/Manager de cont<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Cum s\u0103 integra\u021bi Dataddo cu CloudTalk?<\/h2>\n\n\n\n
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  1. Asigura\u021bi-v\u0103 c\u0103 ave\u021bi un cont CloudTalk \u0219i Dataddo cu permisiunile necesare.<\/li>\n\n\n\n
  2. Conecta\u021bi-v\u0103 la Dataddo, naviga\u021bi la „Surse<\/strong>„<\/strong> \u0219i selecta\u021bi CloudTalk ca surs\u0103 de date.<\/li>\n\n\n\n
  3. Autentifica\u021bi-v\u0103 cheia API CloudTalk<\/strong> \u0219i configura\u021bi set\u0103rile de extragere a datelor.<\/li>\n\n\n\n
  4. Alege\u021bi destina\u021bia<\/strong>, cum ar fi un instrument BI, CRM sau o solu\u021bie de stocare, pentru datele sincronizate.<\/li>\n\n\n\n
  5. Configura\u021bi intervale automate de re\u00eemprosp\u0103tare a datelor<\/strong> pentru a men\u021bine la zi analiza apelurilor.<\/li>\n\n\n\n
  6. Trasa\u021bi c\u00e2mpuri personalizate pentru a alinia datele CloudTalk la structura dvs. de raportare.<\/li>\n<\/ol>\n\n\n\n
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    Contact V\u00e2nz\u0103ri<\/a><\/div>\n\n\n\n
    \u00cencearc\u0103 gratuit<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n
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    Avantajele integr\u0103rii telefonice Dataddo<\/h2>\n\n\n\n
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    Unificarea gestion\u0103rii datelor clien\u021bilor<\/h3>\n\n\n\n

    Sincroniza\u021bi f\u0103r\u0103 probleme datele apelurilor \u00eentre CloudTalk \u0219i Dataddo pentru informa\u021bii \u00een timp real. Automatiza\u021bi extragerea, transformarea \u0219i livrarea datelor c\u0103tre instrumentele BI preferate, asigur\u00e2nd o raportare precis\u0103 \u0219i un proces decizional mai bun. <\/p>\n<\/div>\n\n\n\n

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    Integrare sigur\u0103 \u0219i scalabil\u0103<\/h3>\n\n\n\n

    Cu platforma f\u0103r\u0103 cod a Dataddo, pute\u021bi conecta CloudTalk la mai multe destina\u021bii f\u0103r\u0103 efort. P\u0103stra\u021bi controlul deplin asupra accesului la date, aplica\u021bi m\u0103suri de securitate \u0219i extinde\u021bi integrarea pe m\u0103sur\u0103 ce afacerea dvs. cre\u0219te – f\u0103r\u0103 dependen\u021be IT complexe. <\/p>\n<\/div>\n<\/div>\n\n\n\n

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    \u00cembun\u0103t\u0103\u021birea eficien\u021bei fluxului de lucru<\/h3>\n\n\n\n

    Elimina\u021bi manipularea manual\u0103 a datelor cu ajutorul sincroniz\u0103rii automate \u00eentre CloudTalk \u0219i Dataddo. Simplifica\u021bi opera\u021biunile asigur\u00e2ndu-v\u0103 c\u0103 fiecare detaliu al apelului, actualizare a contactului \u0219i activitate de v\u00e2nz\u0103ri este capturat\u0103 \u0219i transferat\u0103 f\u0103r\u0103 lacune de date. <\/p>\n<\/div>\n\n\n\n

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    Analiz\u0103 centralizat\u0103 a apelurilor<\/h3>\n\n\n\n

    Integra\u021bi jurnalele de apeluri, \u00eenregistr\u0103rile \u0219i interac\u021biunile cu clien\u021bii CloudTalk \u00een Dataddo, consolid\u00e2nd datele pe toate platformele. Urm\u0103ri\u021bi performan\u021ba, monitoriza\u021bi eficien\u021ba agen\u021bilor \u0219i ob\u021bine\u021bi informa\u021bii valoroase despre clien\u021bi – totul dintr-un singur panou de control. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n

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    Afla\u021bi de ce ne iubesc clien\u021bii no\u0219tri<\/h2>\n\n\n\n
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    Afla\u021bi cum Swille a redus tichetele de asisten\u021b\u0103 cu 50%<\/strong><\/h5>\n\n\n\n
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    Citi\u021bi povestea<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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    CloudTalk a permis echipei noastre CRM s\u0103 treac\u0103 de la stingerea problemelor tehnice la realizarea de \u00eembun\u0103t\u0103\u021biri strategice. Acum, tichetele sunt despre configura\u021bii, nu despre apeluri pierdute sau probleme de conectivitate. <\/p>\n\n\n\n

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    Mariana R.<\/p>\n\n\n\n

    Manager de produs<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    Afla\u021bi cum Dentakay a crescut volumul de apeluri de 2,5 ori<\/strong><\/h5>\n\n\n\n
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    Citi\u021bi povestea<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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    Dispozitivul de apelare rapid\u0103 a fost o schimbare radical\u0103 \u00een gestionarea volumului nostru de apeluri. De c\u00e2nd am implementat aceast\u0103 func\u021bie, aproximativ 90% dintre agen\u021bii no\u0219tri o folosesc pentru a automatiza apelarea, economisind timp. Power Dialer faciliteaz\u0103 gestionarea at\u00e2t a clien\u021bilor noi, c\u00e2t \u0219i a celor vechi. A fost esen\u021bial\u0103 pentru cre\u0219terea noastr\u0103 – volumul nostru de apeluri a crescut de 2,5 ori \u00een doar 8 luni. <\/p>\n\n\n\n

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    Ahmed A.<\/p>\n\n\n\n

    Specialist \u00een gestionarea datelor \u0219i raportare<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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    Afla\u021bi cum Capitalo a sporit eficien\u021ba cu 83,3% cu ajutorul AI<\/strong><\/h5>\n\n\n\n
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    Citi\u021bi povestea<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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    \"\"<\/figure>\n\n\n\n

    Inteligen\u021ba conversa\u021bional\u0103 AI a CloudTalk ne-a \u00eembun\u0103t\u0103\u021bit drastic eficien\u021ba. Am redus timpul de analiz\u0103 a calit\u0103\u021bii apelurilor de la 2 ore la 20 de minute pe zi \u0219i am redus cu 24% num\u0103rul de clien\u021bi direc\u021biona\u021bi gre\u0219it, ceea ce ne-a permis s\u0103 ne concentr\u0103m pe cre\u0219terea strategic\u0103, men\u021bin\u00e2nd \u00een acela\u0219i timp consecven\u021ba pe toate pie\u021bele. <\/p>\n\n\n\n

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    Sara Konickova<\/p>\n\n\n\n

    Sales Ops Manager<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n