{"id":75846,"date":"2022-04-23T18:55:15","date_gmt":"2022-04-23T16:55:15","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/a-importancia-da-comunicacao-empresarial-definicao-tipos-e-dicas\/"},"modified":"2024-04-19T19:52:31","modified_gmt":"2024-04-19T17:52:31","slug":"a-importancia-da-comunicacao-empresarial-definicao-tipos-e-dicas","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/a-importancia-da-comunicacao-empresarial-definicao-tipos-e-dicas\/","title":{"rendered":"A import\u00e2ncia da comunica\u00e7\u00e3o empresarial &#8211; Defini\u00e7\u00e3o, tipos e dicas"},"content":{"rendered":"\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-center has-black-color has-text-color\" id=\"the-importance-of-business-communication-definition-types-and-tips\"><meta charset=\"utf-8\">A import\u00e2ncia da<br> comunica\u00e7\u00e3o empresarial &#8211;<br> Defini\u00e7\u00e3o, tipos e dicas<\/h1>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/demo\/\" style=\"border-radius:3px\">CONTACT SALES<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/signup\/\" style=\"border-radius:3px\">TRY FOR FREE<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202107-BusinessCommunication-2x-1024x538.png\" alt=\"import\u00e2ncia da comunica\u00e7\u00e3o empresarial\" class=\"wp-image-14563\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202107-BusinessCommunication-2x-1024x538.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202107-BusinessCommunication-2x-300x158.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202107-BusinessCommunication-2x-768x403.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202107-BusinessCommunication-2x-200x105.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202107-BusinessCommunication-2x-784x412.png 784w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202107-BusinessCommunication-2x-560x294.png 560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202107-BusinessCommunication-2x-484x254.png 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202107-BusinessCommunication-2x-400x210.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202107-BusinessCommunication-2x-392x206.png 392w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202107-BusinessCommunication-2x-152x80.png 152w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202107-BusinessCommunication-2x-257x135.png 257w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202107-BusinessCommunication-2x-64x34.png 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202107-BusinessCommunication-2x.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-medium-font-size\">As pessoas se comunicam o tempo todo. Sem comunica\u00e7\u00e3o, n\u00e3o poder\u00edamos fazer nada. \u00c9 dif\u00edcil pensar em uma situa\u00e7\u00e3o em que voc\u00ea n\u00e3o precisa de nenhum tipo de comunica\u00e7\u00e3o. Sem essa habilidade \u00fatil, muitas das coisas que realizamos at\u00e9 agora como humanos seriam apenas sonhos.<\/p>\n\n\n\n<p>Existe um tipo espec\u00edfico de comunica\u00e7\u00e3o que deve ser de particular interesse para propriet\u00e1rios de empresas, funcion\u00e1rios e empregadores, empres\u00e1rios e praticamente qualquer pessoa que lida com neg\u00f3cios diariamente &#8211; <strong>a comunica\u00e7\u00e3o empresarial<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-cover ct-blog-article-cta-cover\" style=\"min-height:400px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-144453\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/10\/background-first-hand-experience-black.svg\" style=\"object-position:50% 50%\" data-object-fit=\"cover\" data-object-position=\"50% 50%\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-white-color has-text-color\">Deliver excellent service<\/h3>\n\n\n\n<div class=\"wp-block-buttons buttons-desktop is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/excellent-customer-service-ebook\/\" style=\"border-radius:3px\" target=\"_blank\" rel=\"noreferrer noopener\">READ FOR FREE<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center ct-blog-article-second-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:206px\"><div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/illustration-book-excellent-customer-service.png-813x1024.webp\" alt=\"ebook excellent customer service\" class=\"wp-image-164823\" width=\"190\" height=\"239\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/illustration-book-excellent-customer-service.png-813x1024.webp 813w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/illustration-book-excellent-customer-service.png-238x300.webp 238w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/illustration-book-excellent-customer-service.png-768x967.webp 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/illustration-book-excellent-customer-service.png-829x1044.webp 829w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/illustration-book-excellent-customer-service.png-200x252.webp 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/illustration-book-excellent-customer-service.png-356x448.webp 356w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/illustration-book-excellent-customer-service.png-318x400.webp 318w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/illustration-book-excellent-customer-service.png-484x609.webp 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/illustration-book-excellent-customer-service.png-231x291.webp 231w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/illustration-book-excellent-customer-service.png-64x80.webp 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/illustration-book-excellent-customer-service.png-107x135.webp 107w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/illustration-book-excellent-customer-service.png-51x64.webp 51w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/03\/illustration-book-excellent-customer-service.png.webp 953w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure><\/div>\n\n\n<div class=\"wp-block-buttons buttons-mobile is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/excellent-customer-service-ebook\/\" style=\"border-radius:3px\" target=\"_blank\" rel=\"noreferrer noopener\">READ FOR FREE<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p>O que voc\u00ea pode esperar aprender com este texto? Vamos definir a comunica\u00e7\u00e3o empresarial e os diferentes tipos dela com exemplos, abordar os <strong>3 meios de comunica\u00e7\u00e3o empresarial<\/strong> e fornecer uma lista de dicas e truques \u00fateis sobre como dominar suas habilidades de comunica\u00e7\u00e3o empresarial como um profissional. Sem mais delongas, vamos direto ao assunto!<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/books.google.pl\/books?hl=pl&amp;lr=&amp;id=YvIHpYAf6W0C&amp;oi=fnd&amp;pg=PR1&amp;dq=business+communication&amp;ots=BYm9Zr7WxP&amp;sig=AYg_2QsI8CK8ti8TyLIupmNrm_U&amp;redir_esc=y#v=onepage&amp;q&amp;f=false\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x-1024x1024.png\" alt=\"infogr\u00e1ficos formas basicas de comunica\u00e7\u00e3o\" class=\"wp-image-16917\" width=\"667\" height=\"667\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x-1044x1044.png 1044w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x-200x200.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x-448x448.png 448w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x-400x400.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x-484x484.png 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x-291x291.png 291w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x-80x80.png 80w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x-135x135.png 135w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x-64x64.png 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_06@2x.png 1200w\" sizes=\"auto, (max-width: 667px) 100vw, 667px\" \/><\/a><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color\" id=\"what-exactly-is-business-communication\"><strong>O que exatamente \u00e9 a comunica\u00e7\u00e3o empresarial<\/strong><\/h2>\n\n\n\n<p>Para entender o que \u00e9 comunica\u00e7\u00e3o empresarial, vamos nos concentrar primeiro no termo \u201ccomunica\u00e7\u00e3o\u201d.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"what-does-communication-mean\"><strong>O que &#8216;comunica\u00e7\u00e3o&#8217; significa?<\/strong><\/h3>\n\n\n\n<p>A palavra comunica\u00e7\u00e3o geralmente se refere a falar, conversar, escrever ou enviar informa\u00e7\u00f5es para outra pessoa. Toda a ideia de comunica\u00e7\u00e3o \u00e9 muito complexa e se concentra em v\u00e1rios aspectos, muitos dos quais incluem:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>garantir que a mensagem alcan\u00e7ou o p\u00fablico-alvo<\/li>\n\n\n\n<li>garantir que o receptor da mensagem a entenda e responda, se necess\u00e1rio<\/li>\n\n\n\n<li>garantir, como remetente da mensagem, que voc\u00ea se comunique com boas maneiras e com precis\u00e3o e clareza apropriadas<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"the-role-of-communication-in-business\"><strong>O papel da comunica\u00e7\u00e3o nos neg\u00f3cios<\/strong><\/h3>\n\n\n\n<p>A comunica\u00e7\u00e3o empresarial envolve todo tipo de comunica\u00e7\u00e3o que ocorre dentro de um determinado ambiente de neg\u00f3cios. <strong>A comunica\u00e7\u00e3o empresarial contribui para o desenvolvimento da capacidade de influenciar os outros<\/strong>, provocando mudan\u00e7as nas atitudes e vis\u00f5es das pessoas, impulsionando a motiva\u00e7\u00e3o, bem como criando e mantendo rela\u00e7\u00f5es profissionais. <\/p>\n\n\n\n<p>Muitos estudiosos e empres\u00e1rios concordam que \u00e9 a habilidade b\u00e1sica mais importante para qualquer pessoa no mundo do trabalho. Basta pensar em seu primeiro encontro com uma empresa em que voc\u00ea est\u00e1 trabalhando atualmente. Voc\u00ea teria conseguido esse emprego sem uma comunica\u00e7\u00e3o profissional?<\/p>\n\n\n\n<p>Nestes tempos de r\u00e1pida globaliza\u00e7\u00e3o e crescente demanda por trabalho em equipe, as <strong>habilidades de comunica\u00e7\u00e3o s\u00e3o absolutamente cruciais<\/strong> para o sucesso de qualquer neg\u00f3cio, independentemente do seu porte. Isso ajuda a agilizar os fluxos de trabalho e evita o excesso de trabalho dos funcion\u00e1rios, o que pode levar a <a href=\"https:\/\/zomasleep.com\/blog\/not-enough-time-in-the-day-exploring-how-busy-schedules-affect-americans-sleep\" target=\"_blank\" rel=\"noreferrer noopener\">rotinas de sono prec\u00e1rias<\/a> e tomadas de decis\u00e3o ruins. Um funcion\u00e1rio descansado \u00e9 um trabalhador produtivo!<\/p>\n\n\n\n<p>Agora que j\u00e1 sabemos o que \u00e9 comunica\u00e7\u00e3o empresarial, bem como sua import\u00e2ncia, vamos explorar os diferentes tipos dela e ver alguns exemplos:<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color\" id=\"types-of-business-communication-with-examples\"><strong>Tipos de comunica\u00e7\u00e3o empresarial com exemplos<\/strong><\/h2>\n\n\n\n<p>N\u00f3s dividimos a comunica\u00e7\u00e3o em duas categorias principais: interna e externa. Ambas podem ser divididas em duas formas diferentes: ascendente e descendente. Vamos explorar cada uma delas:<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-internal-upward\"><strong>1 &#8211; Interna ascendente<\/strong><\/h3>\n\n\n\n<p>Isso significa qualquer transfer\u00eancia de informa\u00e7\u00f5es de um indiv\u00edduo que trabalha em uma empresa na hierarquia organizacional, por exemplo, de um subordinado para um gerente. <strong>Os gerentes frequentemente precisam de v\u00e1rios tipos de mensagens<\/strong> das pessoas que trabalham nas equipes que gerenciam. Quando os membros da equipe fornecem aos seus gestores qualquer tipo de informa\u00e7\u00e3o, consideramos essa comunica\u00e7\u00e3o interna ascendente.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"examples\"><strong>Exemplos:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Relat\u00f3rios de vendas<\/li>\n\n\n\n<li>Pesquisas<\/li>\n\n\n\n<li>Modelos <\/li>\n\n\n\n<li>Resumos <\/li>\n\n\n\n<li>Formul\u00e1rios sistem\u00e1ticos<\/li>\n\n\n\n<li>Formul\u00e1rios de feedback, reclama\u00e7\u00f5es e disputas <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"2-internal-downward\"><strong>2 &#8211; Interna descendente<\/strong><\/h3>\n\n\n\n<p>A comunica\u00e7\u00e3o interna descendente \u00e9 o oposto da comunica\u00e7\u00e3o interna ascendente e <strong>ocorre quando um superior se comunica com um ou mais subordinados<\/strong>. Por exemplo, gerentes entrando em contato com os funcion\u00e1rios que gerenciam. <\/p>\n\n\n\n<p>\u00c9 mais comumente usada para coisas como transferir informa\u00e7\u00f5es cruciais, fornecer instru\u00e7\u00f5es, incentivar discuss\u00f5es entre as pessoas, motivar a equipe e aumentar a produtividade.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.geektonight.com\/downward-communication\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x-1024x1024.png\" alt=\"infogr\u00e1ficos comunica\u00e7\u00e3o descendente \" class=\"wp-image-16925\" width=\"696\" height=\"696\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x-1044x1044.png 1044w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x-200x200.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x-448x448.png 448w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x-400x400.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x-484x484.png 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x-291x291.png 291w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x-80x80.png 80w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x-135x135.png 135w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x-64x64.png 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_07@2x.png 1200w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\" \/><\/a><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/www.geektonight.com\/downward-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/static-media\/content\/images\/Article_202107_Graph_07%402x.png\" alt=\"\"\/><\/a><\/figure><\/div>\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"examples\"><strong>Exemplos:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Instru\u00e7\u00f5es de trabalho e an\u00e1lises enviadas de diretores para gerentes<\/li>\n\n\n\n<li>Formul\u00e1rios enviados de funcion\u00e1rios de gerenciamento de n\u00edvel m\u00e9dio para baixo<\/li>\n\n\n\n<li>Procedimentos e pr\u00e1ticas <\/li>\n\n\n\n<li>Formul\u00e1rios de feedback de performance<\/li>\n\n\n\n<li>Apresenta\u00e7\u00f5es sobre a estrat\u00e9gia de uma empresa e os principais valores apresentados aos novos funcion\u00e1rios durante as orienta\u00e7\u00f5es<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"3-external-upward\"><strong>3 &#8211; Externa ascendente<\/strong><\/h3>\n\n\n\n<p>A comunica\u00e7\u00e3o extrna ascendente ocorre <strong>entre os funcion\u00e1rios dentro de uma organiza\u00e7\u00e3o e as partes interessadas fora dela<\/strong> que est\u00e3o localizadas mais acima na hierarquia. As partes interessadas externas incluem parceiros de neg\u00f3cios, funcion\u00e1rios do governo, moradores da comunidade e administradores externos, etc.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"examples\"><strong>Exemplos:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Faturas<\/li>\n\n\n\n<li>Relat\u00f3rios anuais <\/li>\n\n\n\n<li>Ordens de compra <\/li>\n\n\n\n<li>Boletins informativos<\/li>\n\n\n\n<li>Revistas <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"4-external-downward\"><strong>4 &#8211; Externa descendente<\/strong><\/h3>\n\n\n\n<p>De maneira semelhante, a comunica\u00e7\u00e3o externa descendente <strong>ocorre entre uma empresa e seus acionistas externos<\/strong>, mas desta vez a parte mais alta da empresa \u00e9 quem inicia a comunica\u00e7\u00e3o. A comunica\u00e7\u00e3o externa normalmente inclui brochuras, e-mails, boletins informativos e cartazes destinados a atrair clientes, parceiros e fornecedores em potencial.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"examples\"><strong>Exemplos:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Treinamento do produto e comunica\u00e7\u00e3o de suporte<\/li>\n\n\n\n<li>Literatura promocional e de marketing<\/li>\n\n\n\n<li>Comunica\u00e7\u00e3o com canais de vendas e entrega<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color\" id=\"means-of-business-communication\"><strong>Meios de comunica\u00e7\u00e3o empresarial <\/strong><\/h2>\n\n\n\n<p>A comunica\u00e7\u00e3o empresarial pode ser feita de v\u00e1rias maneiras, e vamos explorar 3 delas neste artigo:<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"verbal\"><strong>Verbal <\/strong><\/h3>\n\n\n\n<p>A comunica\u00e7\u00e3o verbal \u00e9 basicamente <strong>qualquer tipo de comunica\u00e7\u00e3o oral na forma de linguagem falada para enviar informa\u00e7\u00f5es a outras pessoas<\/strong>. Na comunica\u00e7\u00e3o verbal, as pessoas n\u00e3o apenas se comunicam com palavras, mas tamb\u00e9m muitas vezes atribuem emo\u00e7\u00f5es, sentimentos, pensamentos e ideias a elas, intencionalmente ou n\u00e3o.<\/p>\n\n\n\n<p>Voc\u00ea j\u00e1 ouviu falar da <strong>regra 7-38-55<\/strong>? \u00c9 a teoria de Albert Mehabrian sobre a <a href=\"https:\/\/www.chanty.com\/blog\/non-verbal-communication\/\" target=\"_blank\" rel=\"noopener\">comunica\u00e7\u00e3o<\/a> das emo\u00e7\u00f5es. De acordo com esse conceito, 7% do significado \u00e9 comunicado por meio de palavras faladas, 38% pelo tom de voz e 55% pela linguagem corporal. Voc\u00ea pode querer se lembrar disso na pr\u00f3xima vez que tiver uma conversa importante com seu chefe sobre um aumento!<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.rightattitudes.com\/2008\/10\/04\/7-38-55-rule-personal-communication\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-1024x785.png\" alt=\"infogr\u00e1ficos elementos de comunica\u00e7\u00e3o pessoal\" class=\"wp-image-16939\" width=\"668\" height=\"511\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-1024x785.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-300x230.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-768x589.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-1536x1178.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-1362x1044.png 1362w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-200x153.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-584x448.png 584w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-522x400.png 522w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-484x371.png 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-400x307.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-380x291.png 380w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-104x80.png 104w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-176x135.png 176w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x-64x49.png 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/01\/Article_202107_Graph_08@2x.png 1565w\" sizes=\"auto, (max-width: 668px) 100vw, 668px\" \/><\/a><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.rightattitudes.com\/2008\/10\/04\/7-38-55-rule-personal-communication\/\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"written\"><strong>Escrita <\/strong><\/h3>\n\n\n\n<p>A comunica\u00e7\u00e3o escrita, como o nome sugere, consiste em todos os tipos de compartilhamento de informa\u00e7\u00f5es na forma de mensagens escritas, como e-mails, cartas, relat\u00f3rios, telegramas, boletins, manuais, an\u00fancios em papel e muito mais. Ao contr\u00e1rio da comunica\u00e7\u00e3o verbal, \u00e9 preciso um pouco mais de esfor\u00e7o para comunicar emo\u00e7\u00f5es e sentimentos com a comunica\u00e7\u00e3o escrita. <\/p>\n\n\n\n<p>As coisas a serem observadas ao usar a comunica\u00e7\u00e3o escrita incluem escolher o n\u00edvel correto de formalidade, estar ciente dos erros de ortografia e gram\u00e1tica, bem como a clareza apropriada para o receptor.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"remote\"><strong>Remoto<\/strong><\/h3>\n\n\n\n<p>Voc\u00ea pode estar familiarizado com o &#8216;trabalho remoto&#8217; que muitos funcion\u00e1rios est\u00e3o enfrentando atualmente devido \u00e0 pandemia do COVID-19, mas voc\u00ea est\u00e1 familiarizado com a comunica\u00e7\u00e3o remota? Ocorre \u00e0 dist\u00e2ncia, na maioria das vezes atrav\u00e9s de ferramentas eletr\u00f4nicas. Gra\u00e7as \u00e0 comunica\u00e7\u00e3o remota, voc\u00ea pode trabalhar remotamente, sem intera\u00e7\u00f5es cara a cara.<\/p>\n\n\n\n<p><strong>H\u00e1 muitas ferramentas dispon\u00edveis que permitem a comunica\u00e7\u00e3o remota. Algumas delas s\u00e3o:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Chamadas telef\u00f4nicas, como solu\u00e7\u00f5es de <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/\" target=\"_blank\" rel=\"noreferrer noopener\">call center<\/a><\/li>\n\n\n\n<li>E-mails<\/li>\n\n\n\n<li><a href=\"https:\/\/hiverhq.com\/email-ticketing-systems\" target=\"_blank\" rel=\"noreferrer noopener\">Sistema de emiss\u00e3o de e-mail<\/a><\/li>\n\n\n\n<li>Bate-papos online e confer\u00eancias<\/li>\n\n\n\n<li>Sistemas operacionais de trabalho<\/li>\n\n\n\n<li>Videoconfer\u00eancias, como <a href=\"https:\/\/www.livewebinar.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">webinars<\/a><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.statista.com\/statistics\/1122987\/change-in-remote-work-trends-after-covid-in-usa\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-1024x791.png\" alt=\"infogr\u00e1fico covid\" class=\"wp-image-16947\" width=\"703\" height=\"542\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-1024x791.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-300x232.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-768x593.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-1536x1187.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-1351x1044.png 1351w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-200x155.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-580x448.png 580w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-518x400.png 518w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-484x374.png 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-400x309.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-377x291.png 377w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-104x80.png 104w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-175x135.png 175w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x-64x49.png 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202107_Graph_09@2x.png 1553w\" sizes=\"auto, (max-width: 703px) 100vw, 703px\" \/><\/a><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color\" id=\"how-to-master-your-business-communication-skills-our-7-lucky-tips-and-tricks\"><strong>Como dominar suas habilidades de comunica\u00e7\u00e3o empresarial &#8211; nossas 7 dicas da sorte e truques!<\/strong><\/h2>\n\n\n\n<p>Agora que voc\u00ea j\u00e1 sabe o que \u00e9 comunica\u00e7\u00e3o empresarial, bem como os diferentes tipos e m\u00e9todos, est\u00e1 na hora de compartilharmos com voc\u00ea alguns dos nossos segredos. <\/p>\n\n\n\n<p>Na se\u00e7\u00e3o final, apresentaremos nossas 7 principais dicas e truques para dominar suas habilidades de comunica\u00e7\u00e3o empresarial. Vamos conhec\u00ea-los:<\/p>\n\n\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"work-on-your-body-language\"><strong>Trabalhe sua linguagem corporal<\/strong><\/h3>\n\n\n\n<p>Sua linguagem corporal, assim como sua apar\u00eancia, desempenha um papel significativo na maneira como voc\u00ea \u00e9 percebido durante as comunica\u00e7\u00f5es empresariais. <strong>Preste aten\u00e7\u00e3o \u00e0 linguagem que voc\u00ea usa quando interage com as pessoas em um ambiente de neg\u00f3cios<\/strong>, cuide da sua apar\u00eancia e certifique-se de seguir o c\u00f3digo de vestimenta apropriado. Finalmente, lembre-se da teoria 7-38-55 mencionada acima.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"listen-carefully\"><strong>Escute com aten\u00e7\u00e3o<\/strong> <\/h3>\n\n\n\n<p>Para se comunicar de forma eficaz, voc\u00ea precisa escutar. A comunica\u00e7\u00e3o funciona nos dois sentidos, e voc\u00ea deve <strong>sempre prestar aten\u00e7\u00e3o<\/strong> ao que a outra pessoa deseja comunicar a voc\u00ea. Isso tamb\u00e9m mostra respeito e engajamento. <\/p>\n\n\n\n<p>\u201cSe voc\u00ea acha que a comunica\u00e7\u00e3o \u00e9 s\u00f3 sobre falar, voc\u00ea n\u00e3o est\u00e1 ouvindo.\u201d &#8211; Ashleigh Brilhante <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"practice-your-general-communication-skills\"><strong>Pratique suas habilidades gerais de comunica\u00e7\u00e3o <\/strong><\/h3>\n\n\n\n<p>A pr\u00e1tica leva \u00e0 perfei\u00e7\u00e3o. Se voc\u00ea sente que n\u00e3o possui algumas habilidades fundamentais de comunica\u00e7\u00e3o em um ambiente empresarial, concentre-se em pratic\u00e1-las fora do seu espa\u00e7o de trabalho. <strong>Fa\u00e7a discursos, converse com amigos sobre v\u00e1rios t\u00f3picos<\/strong>, participe de discuss\u00f5es e ou\u00e7a podcasts. Voc\u00ea ver\u00e1 \u00f3timos resultados rapidamente!<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"use-the-right-channels-for-different-types-of-communication\"><strong>Use os canais certos para diferentes tipos de comunica\u00e7\u00e3o<\/strong><\/h3>\n\n\n\n<p>\u00c9 extremamente importante usar os canais certos para v\u00e1rios tipos de discuss\u00f5es e conversas que ocorrem em um ambiente empresarial. Defina diretrizes claras, certifique-se de que todos as conhe\u00e7am e cumpra-as. Isso <strong>contribuir\u00e1 para manter um local de trabalho bem organizado<\/strong>, com espa\u00e7os dedicados ao profissionalismo, bem como aos t\u00f3picos n\u00e3o relacionados ao trabalho.<\/p>\n\n\n\n<p>A configura\u00e7\u00e3o desses canais tamb\u00e9m pode se aplicar ao seu atendimento ao cliente. Voc\u00ea pode, por exemplo, executar uma linha de suporte ao cliente por meio de uma <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/\" target=\"_blank\" rel=\"noreferrer noopener\">ferramenta de call center<\/a>. Hoje, <strong>os call centers ainda s\u00e3o muito apreciados pelos clientes<\/strong>, ent\u00e3o esta pode ser uma boa op\u00e7\u00e3o para o seu neg\u00f3cio. Existem muitas ferramentas confi\u00e1veis para escolher, mas o <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/7-razoes-para-escolher-o-cloudtalk-como-sua-solucao-de-contact-center-omnichannel\/\" target=\"_blank\" rel=\"noreferrer noopener\">CloudTalk \u00e9 a \u00fanica op\u00e7\u00e3o<\/a> se voc\u00ea estiver procurando a melhor solu\u00e7\u00e3o dispon\u00edvel. Ofere\u00e7a aos seus clientes uma <strong>experi\u00eancia personalizada e resolva qualquer problema rapidamente<\/strong> gra\u00e7as \u00e0s intera\u00e7\u00f5es entre humanos. <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"expand-your-business-vocabulary\"><strong>Expanda seu vocabul\u00e1rio empresarial<\/strong><\/h3>\n\n\n\n<p>Se voc\u00ea trabalha em um nicho de neg\u00f3cios, pode precisar se familiarizar com o vocabul\u00e1rio e o jarg\u00e3o espec\u00edficos do seu nicho. Leia sobre seu setor, assista a filmes, ou\u00e7a podcasts e converse com seus colegas de trabalho. Tudo leva tempo, mas voc\u00ea chegar\u00e1 l\u00e1 eventualmente. <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"prepare-for-meetings-to-avoid-stress\"><strong>Prepare-se para as reuni\u00f5es para evitar o estresse<\/strong><\/h3>\n\n\n\n<p>O estresse pode ser um grande paralisador, ent\u00e3o certifique-se de sempre se preparar para suas reuni\u00f5es de neg\u00f3cios com anteced\u00eancia. N\u00e3o h\u00e1 nada pior do que ter que pensar s\u00f3 na hora, principalmente se voc\u00ea j\u00e1 estiver com dificuldades para se comunicar de forma eficaz. <strong>Evite ter que fazer isso preparando-se bem e relaxando na hora de \u201cfalar\u201d.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"engage-in-discussions\"><strong>Participe de discuss\u00f5es <\/strong><\/h3>\n\n\n\n<p>Participar de discuss\u00f5es v\u00edvidas e animadas ser\u00e1 um grande est\u00edmulo para o seu c\u00e9rebro e habilidades de comunica\u00e7\u00e3o. Quanto mais voc\u00ea interagir com outras pessoas, melhor voc\u00ea se tornar\u00e1 nisso. A comunica\u00e7\u00e3o empresarial n\u00e3o \u00e9 t\u00e3o assustadora quanto parece!<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x-1024x973.png\" alt=\"infogr\u00e1ficos habilidades de comunica\u00e7\u00e3o verbal\" class=\"wp-image-16961\" width=\"673\" height=\"639\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x-1024x973.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x-300x285.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x-768x730.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x-1099x1044.png 1099w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x-200x190.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x-472x448.png 472w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x-421x400.png 421w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x-484x460.png 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x-400x380.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x-306x291.png 306w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x-84x80.png 84w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x-142x135.png 142w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x-64x61.png 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article_202108_Graph_04@2x.png 1263w\" sizes=\"auto, (max-width: 673px) 100vw, 673px\" \/><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/static-media\/content\/images\/Article_202108_Graph_04%402x.png\" alt=\"\"\/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color\" id=\"all-things-business-communication-discovered\"><strong>A comunica\u00e7\u00e3o empresarial completa descoberta!<\/strong><\/h2>\n\n\n\n<p>Aqui estamos! Mais ricos em conhecimento e conselhos perspicazes.<\/p>\n\n\n\n<p>A comunica\u00e7\u00e3o empresarial desempenha um papel significativo em qualquer empresa e deve ser sempre um dos elementos-chave fundamentais do sucesso. Excelentes habilidades de comunica\u00e7\u00e3o dentro de um ambiente de neg\u00f3cios contribuem amplamente para o crescimento pessoal, aumento da qualidade do desempenho no trabalho e satisfa\u00e7\u00e3o geral no trabalho. <\/p>\n\n\n\n<p>Neste artigo, n\u00f3s temos: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>explica\u00e7\u00e3o do termo &#8216;comunica\u00e7\u00e3o empresarial&#8217;<\/li>\n\n\n\n<li>exemplos de v\u00e1rios tipos e m\u00e9todos de comunica\u00e7\u00e3o<\/li>\n\n\n\n<li>dicas perspicazes sobre como melhorar suas habilidades de comunica\u00e7\u00e3o empresarial<\/li>\n<\/ul>\n\n\n\n<p>Tenha em mente que a comunica\u00e7\u00e3o \u00e9 muito importante em todos os lugares, mas principalmente em espa\u00e7os profissionais. Siga este guia e nosso <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/\" target=\"_blank\" rel=\"noreferrer noopener\">blog<\/a> para obter mais conte\u00fado sobre comunica\u00e7\u00e3o, especificamente sobre call centers e servi\u00e7os de suporte telef\u00f4nico.<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>As pessoas se comunicam o tempo todo. Sem comunica\u00e7\u00e3o, n\u00e3o poder\u00edamos fazer nada. \u00c9 dif\u00edcil pensar em uma situa\u00e7\u00e3o em&#8230;<\/p>\n","protected":false},"author":31,"featured_media":272032,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-75846","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/posts\/75846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/comments?post=75846"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/posts\/75846\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/media\/272032"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/media?parent=75846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/categories?post=75846"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/tags?post=75846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}