{"id":74839,"date":"2022-04-20T18:13:05","date_gmt":"2022-04-20T16:13:05","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/talk-the-talk-com-a-pepperit-um-otimo-marketing-sem-um-otimo-atendimento-ao-cliente-e-simplesmente-um-atendimento-ao-cliente-ruim\/"},"modified":"2024-04-19T19:52:41","modified_gmt":"2024-04-19T17:52:41","slug":"talk-the-talk-com-a-pepperit-um-otimo-marketing-sem-um-otimo-atendimento-ao-cliente-e-simplesmente-um-atendimento-ao-cliente-ruim","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/talk-the-talk-com-a-pepperit-um-otimo-marketing-sem-um-otimo-atendimento-ao-cliente-e-simplesmente-um-atendimento-ao-cliente-ruim\/","title":{"rendered":"Talk the Talk com a Pepperit: um \u00f3timo marketing sem um \u00f3timo atendimento ao cliente \u00e9 simplesmente um atendimento ao cliente ruim"},"content":{"rendered":"\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"has-text-align-center has-black-color has-text-color wp-block-heading\" id=\"talk-the-talk-with-pepperit-great-marketing-without-great-customer-service-is-just-poor-client-care\"><meta charset=\"utf-8\"\/>Talk the Talk com a Pepperit: um \u00f3timo <br\/>marketing sem um \u00f3timo atendimento ao cliente <br\/>\u00e9 simplesmente um atendimento ao cliente ruim<\/h1>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-CT-Blog-TalkTheTalk-Visual-Draft-Preview-02-1024x538.png\" alt=\"Talk the Talk\" class=\"wp-image-13949\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-CT-Blog-TalkTheTalk-Visual-Draft-Preview-02-1024x538.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-CT-Blog-TalkTheTalk-Visual-Draft-Preview-02-300x158.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-CT-Blog-TalkTheTalk-Visual-Draft-Preview-02-768x403.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-CT-Blog-TalkTheTalk-Visual-Draft-Preview-02-200x105.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-CT-Blog-TalkTheTalk-Visual-Draft-Preview-02-784x412.png 784w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-CT-Blog-TalkTheTalk-Visual-Draft-Preview-02-560x294.png 560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-CT-Blog-TalkTheTalk-Visual-Draft-Preview-02-484x254.png 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-CT-Blog-TalkTheTalk-Visual-Draft-Preview-02-400x210.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-CT-Blog-TalkTheTalk-Visual-Draft-Preview-02-392x206.png 392w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-CT-Blog-TalkTheTalk-Visual-Draft-Preview-02-152x80.png 152w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-CT-Blog-TalkTheTalk-Visual-Draft-Preview-02-257x135.png 257w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-CT-Blog-TalkTheTalk-Visual-Draft-Preview-02-64x34.png 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-CT-Blog-TalkTheTalk-Visual-Draft-Preview-02.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div><\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-medium-font-size\">Na Pepperit, eles acreditam que dedicar um tempo para entender as pessoas e seus valores e objetivos pessoais \u00e9 uma das principais abordagens para uma experi\u00eancia memor\u00e1vel. E n\u00f3s curtimos muito isso! Ao longo dos v\u00e1rios anos de exist\u00eancia no mercado de marketing australiano, a empresa construiu v\u00e1rios relacionamentos valiosos e continua crescendo. Neste Talk the Talk, Nicole Shelly, co-fundadora da pepperit, revelou alguns de seus segredos para o sucesso. Vamos ver isso juntos!<\/p>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"pepperit-is-a-well-established-brand-in-the-advertising-market-can-you-tell-us-what-your-unique-approach-is-what-do-you-stand-for-as-a-brand\"><strong>A Pepperit \u00e9 uma marca bem estabelecida no mercado publicit\u00e1rio. Voc\u00ea pode nos contar qual \u00e9 a sua abordagem \u00fanica? O que voc\u00ea representa como uma marca? <\/strong><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large is-layout-flow wp-block-quote-is-layout-flow\"><p>Defendemos a autenticidade.<\/p><\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people-1024x1024.jpg\" alt=\"Grupo de pessoas\" class=\"wp-image-13955\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people-1024x1024.jpg 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people-300x300.jpg 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people-150x150.jpg 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people-768x768.jpg 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people-1044x1044.jpg 1044w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people-200x200.jpg 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people-448x448.jpg 448w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people-400x400.jpg 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people-484x484.jpg 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people-291x291.jpg 291w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people-80x80.jpg 80w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people-135x135.jpg 135w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people-64x64.jpg 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-group-of-people.jpg 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<p>Na pepperit, tudo o que fazemos \u00e9 baseado em nossa cren\u00e7a de que a publicidade e o marketing podem e devem ser aut\u00eanticos. Seja em publicidade, marketing digital, SEO ou web design, as melhores ideias e trabalhos surgem conhecendo a ess\u00eancia de um neg\u00f3cio e as pessoas por tr\u00e1s dele. Transmitir essa ess\u00eancia da forma mais aut\u00eantica poss\u00edvel \u00e9 o que faz um neg\u00f3cio brilhar e o que ajuda nossa abordagem a brilhar. O marketing aut\u00eantico deixa a gente feliz. \u00c9 por isso que existimos; simples assim.<\/p>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"pepperit-operates-in-a-highly-competitive-environment-how-do-you-expect-the-environment-to-evolve-what-trends-and-threads-can-affect-the-way-you-work-in-the-next-year-and-how-are-you-getting-ready-for-it\"><strong>A Pepperit opera em um ambiente altamente competitivo. Como voc\u00ea espera que o ambiente evolua? Quais tend\u00eancias e threads podem afetar a forma com que voc\u00ea trabalhar\u00e1 no pr\u00f3ximo ano, e como voc\u00ea est\u00e1 se preparando?<\/strong><\/h3>\n\n\n\n<p>Qualquer ag\u00eancia de marketing digital dir\u00e1 que os ambientes online e digital est\u00e3o se tornando cada vez mais complexos, diversos e saturados. Agora \u00e9 mais importante do que nunca aprimorar uma abordagem integrada para qualquer projeto e mensagem de marketing. A consist\u00eancia em termos de reda\u00e7\u00e3o, marca e ativos criativos \u00e9 fundamental e continuar\u00e1 tendo um peso consider\u00e1vel \u00e0 medida que vemos os clientes buscando marcas e neg\u00f3cios em v\u00e1rias plataformas &#8211; existentes e novas. <strong>Permanecer humano e fiel aos valores e personalidade<\/strong> de uma marca em todas essas plataformas ser\u00e1 a chave para n\u00e3o ser engolido pela concorr\u00eancia.<\/p>\n\n\n\n<p>As crescentes preocupa\u00e7\u00f5es com a privacidade e os mecanismos para lidar com as quest\u00f5es de privacidade tamb\u00e9m ser\u00e3o um foco nos resultados e relat\u00f3rios. Em um ambiente t\u00e3o competitivo, nos destacamos como uma ag\u00eancia focada em resultados e priorizamos garantir que o <strong>cliente aproveite ao m\u00e1ximo seu investimento em marketing<\/strong>.<\/p>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"has-the-pandemic-changed-something-in-the-way-you-communicate-with-your-customers-and-also-employees\"><strong>A pandemia mudou algo na forma como voc\u00ea se comunica com seus clientes e funcion\u00e1rios?<\/strong><\/h3>\n\n\n\n<p>Mudou no sentido de que o Zoom e outros meios de comunica\u00e7\u00e3o online agora s\u00e3o o normal. Caso contr\u00e1rio, nossas comunica\u00e7\u00f5es com clientes e funcion\u00e1rios mantiveram a mesma abordagem central que sempre valorizamos &#8211; pessoal e aut\u00eantica. Dedicar tempo para entender as pessoas e seus valores e objetivos pessoais provou ser valioso, independente de onde essas conversas aconte\u00e7am.<\/p>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"getting-new-customers-is-a-constant-competition-especially-in-the-marketing-world-did-the-pandemic-change-the-way-you-acquire-new-customers\"><strong>Obter novos clientes \u00e9 uma competi\u00e7\u00e3o constante, especialmente no mundo do marketing. A pandemia mudou a forma com que voc\u00ea adquire novos clientes?<\/strong><\/h3>\n\n\n\n<p>Como na pergunta anterior, \u00e9 claro que h\u00e1 um foco maior nos meios digitais de aquisi\u00e7\u00e3o, no entanto, isso continua sendo sustentado por no\u00e7\u00f5es testadas e comprovadas de aquisi\u00e7\u00e3o de clientes.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"681\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-192316563_939009006878044_4170603168439746058_n-1024x681.jpg\" alt=\"Pessoas\" class=\"wp-image-13961\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-192316563_939009006878044_4170603168439746058_n-1024x681.jpg 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-192316563_939009006878044_4170603168439746058_n-300x199.jpg 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-192316563_939009006878044_4170603168439746058_n-768x511.jpg 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-192316563_939009006878044_4170603168439746058_n-200x133.jpg 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-192316563_939009006878044_4170603168439746058_n-674x448.jpg 674w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-192316563_939009006878044_4170603168439746058_n-560x372.jpg 560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-192316563_939009006878044_4170603168439746058_n-484x322.jpg 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-192316563_939009006878044_4170603168439746058_n-400x266.jpg 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-192316563_939009006878044_4170603168439746058_n-392x261.jpg 392w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-192316563_939009006878044_4170603168439746058_n-120x80.jpg 120w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-192316563_939009006878044_4170603168439746058_n-203x135.jpg 203w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-192316563_939009006878044_4170603168439746058_n-64x43.jpg 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-192316563_939009006878044_4170603168439746058_n.jpg 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<p>Customers want problems solved, and our approach to customer acquisition is to help businesses solve those problems. When looking for a marketing agency, what the customer wants isn\u2019t for example just a <a href=\"https:\/\/www.brandcrowd.com\/blog\/what-makes-a-great-text-logo\/\" target=\"_blank\" rel=\"noopener\">great logo<\/a> &#8211; they want time off their hands, to feel more confident in their brand, and to see their vision be taken seriously and to the next level. A continued focus on showcasing how we can deliver that value directly to clients combined with greater attention to digital lead generation and customer journeys is the key to our customer acquisition strategy.<\/p>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"your-brand-stands-for-relationships-that-matter-how-do-you-deal-with-difficult-customers-and-turn-them-into-your-loyal-clients-can-you-tell-us-about-a-specific-challenge-you-have-faced\"><strong>Sua marca representa rela\u00e7\u00f5es que importam. Como voc\u00ea lida com clientes dif\u00edceis e os transforma em clientes leais? Pode nos contar sobre um desafio espec\u00edfico que voc\u00ea enfrentou?<\/strong><\/h3>\n\n\n\n<p>Como voc\u00ea disse, trata-se de construir esses relacionamentos de verdade. Embora n\u00e3o haja desafios especificamente dif\u00edceis com os clientes, <strong>ter um interesse genu\u00edno em nossos clientes e seu trabalho sempre foi bom e \u00e9 a base de todos os nossos relacionamentos com os clientes.<\/strong> Nossa equipe se torna uma extens\u00e3o da deles e, ao fazer isso, podemos construir os principais relacionamentos e fidelidade que contribuem para uma \u00f3tima experi\u00eancia do cliente. \u00c9 muito mais f\u00e1cil trabalhar com uma equipe quando a base \u00e9 a confian\u00e7a e a conex\u00e3o.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-people-relationships-1024x683.jpg\" alt=\"Relacionamentos com clientes\" class=\"wp-image-13967\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-people-relationships-1024x683.jpg 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-people-relationships-300x200.jpg 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-people-relationships-768x512.jpg 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-people-relationships-200x133.jpg 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-people-relationships-672x448.jpg 672w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-people-relationships-560x373.jpg 560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-people-relationships-484x323.jpg 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-people-relationships-400x267.jpg 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-people-relationships-392x261.jpg 392w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-people-relationships-120x80.jpg 120w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-people-relationships-203x135.jpg 203w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-people-relationships-64x43.jpg 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-people-relationships.jpg 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"do-you-also-help-your-customers-to-improve-their-customer-service-what-kind-of-tools-do-you-recommend-to-use-and-why\"><strong>Voc\u00ea tamb\u00e9m ajuda seus clientes a melhorar o atendimento ao cliente? Quais tipos de ferramentas voc\u00ea recomenda usar e por qu\u00ea?<\/strong><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-style-large is-layout-flow wp-block-quote-is-layout-flow\"><p>Um \u00f3timo marketing sem um \u00f3timo atendimento ao cliente \u00e9 um p\u00e9ssimo atendimento ao cliente!<\/p><\/blockquote>\n\n\n\n<p>No espa\u00e7o digital, onde a maioria das empresas tem vitrines digitais, muitas vezes esquecem que a rede social \u00e9 uma plataforma de atendimento ao cliente igual a um simples telefonema. <strong>Responder em tempo h\u00e1bil a perguntas e coment\u00e1rios nos canais de redes sociais de uma empresa \u00e9 t\u00e3o importante quanto atender um telefonema em tr\u00eas toques.<\/strong> Ajudamos nossos clientes a conhecer os detalhes de seu p\u00fablico de rede social para que eles possam fornecer o servi\u00e7o que receberiam na loja ou pessoalmente.<\/p>\n\n\n\n<div class=\"wp-block-cover button-with-graphics\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"991\" height=\"412\" class=\"wp-block-cover__image-background wp-image-295\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_BG_Block_01.svg\" style=\"object-position:50% 50%\" data-object-fit=\"cover\" data-object-position=\"50% 50%\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"don-t-miss-the-talk-the-talks\">N\u00e3o perca o Talk the Talk<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/talk-the-talk-com-vantage-circle-nao-existe-feedback-negativo\/\" style=\"border-radius:3px\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>LEIA A HIST\u00d3RIA DO VANTAGE CIRCLE<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"393\" height=\"390\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_Illustration_07.svg\" alt=\"\" class=\"wp-image-323\"\/><\/figure><\/div>\n<\/div>\n\n\n\n<p><\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"recently-we-have-seen-that-as-important-as-the-marketing-presentation-is-the-communication-to-your-employees-how-do-you-handle-your-internal-communication-such-as-employee-engagement-or-feedback\"><strong>Recentemente, vimos que t\u00e3o importante quanto a apresenta\u00e7\u00e3o de marketing \u00e9 a comunica\u00e7\u00e3o com seus funcion\u00e1rios. Como voc\u00ea lida com sua comunica\u00e7\u00e3o interna, como engajamento de funcion\u00e1rios ou feedback?<\/strong><\/h3>\n\n\n\n<p>Com uma miss\u00e3o t\u00e3o grande de impulsionar a autenticidade em nosso trabalho, ser\u00edamos negligentes em n\u00e3o defender isso internamente tamb\u00e9m. Comunica\u00e7\u00e3o aberta, sess\u00f5es regulares de feedback e atualiza\u00e7\u00f5es est\u00e3o em vigor n\u00e3o apenas para garantir o fluxo livre da comunica\u00e7\u00e3o interna, mas tamb\u00e9m para garantir que o tempo seja dedicado para garantir que os funcion\u00e1rios se sintam vistos e ouvidos.<\/p>\n\n\n\n<p>N\u00f3s nos dedicamos a <strong>entregar um trabalho excepcional sem nos levar tanto a s\u00e9rio<\/strong>, e isso s\u00f3 \u00e9 feito por meio de uma equipe vibrante, divertida e bem apoiada.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01-1024x1024.jpg\" alt=\"Lembrete\" class=\"wp-image-13587\" width=\"569\" height=\"569\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01-1024x1024.jpg 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01-300x300.jpg 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01-150x150.jpg 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01-768x768.jpg 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01-1044x1044.jpg 1044w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01-200x200.jpg 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01-448x448.jpg 448w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01-400x400.jpg 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01-484x484.jpg 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01-291x291.jpg 291w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01-80x80.jpg 80w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01-135x135.jpg 135w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01-64x64.jpg 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/image-01.jpg 1080w\" sizes=\"auto, (max-width: 569px) 100vw, 569px\" \/><\/figure><\/div>\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"in-a-high-competitive-customer-oriented-environment-you-always-need-to-come-up-with-new-and-exciting-approaches-what-is-your-inspiration-and-what-drives-you-forward\"><strong>Em um ambiente altamente competitivo e orientado para o cliente, voc\u00ea sempre precisa apresentar abordagens novas e empolgantes. Qual \u00e9 a sua inspira\u00e7\u00e3o e o que lhe motiva?<\/strong><\/h3>\n\n\n\n<p>Com 90 anos de experi\u00eancia em marketing, sabemos muito bem que n\u00e3o basta ser bom o suficiente. Somos movidos pela paix\u00e3o de ir al\u00e9m de atender \u00e0s necessidades imediatas e criar campanhas inovadoras que funcionam agora e depois. N\u00e3o h\u00e1 nada mais motivador do que conseguir criar esses momentos memor\u00e1veis de marketing para uma marca que n\u00e3o \u00e9 apenas fiel a quem a marca \u00e9 no momento, mas tamb\u00e9m faz com que os clientes sempre voltem. \u00c9 uma abordagem focada no futuro que se baseia no aqui e agora.<\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley-1024x1024.jpg\" alt=\"Nicole Shelley\" class=\"wp-image-13973 size-full\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley-1024x1024.jpg 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley-300x300.jpg 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley-150x150.jpg 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley-768x768.jpg 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley-1044x1044.jpg 1044w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley-200x200.jpg 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley-448x448.jpg 448w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley-400x400.jpg 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley-484x484.jpg 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley-291x291.jpg 291w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley-80x80.jpg 80w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley-135x135.jpg 135w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley-64x64.jpg 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/photo-nicolle-shelley.jpg 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p><strong><br\/>Nicole Shelley \u00e9 cofundadora e chefe de marketing de uma ag\u00eancia de marketing de servi\u00e7o completo, a <a href=\"https:\/\/www.pepperit.com.au\/\" target=\"_blank\" rel=\"noreferrer noopener\">pepperit<\/a>. Como o principal contato com todos os clientes da ag\u00eancia, o atendimento ao cliente \u00e9 um aspecto fundamental de sua fun\u00e7\u00e3o. Com intelecto de marketing e tamb\u00e9m de neg\u00f3cios, a pepperit conta com anos de experi\u00eancia e conhecimento para oferecer o melhor marketing e atendimento ao cliente aos seus clientes.<\/strong><\/p>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Na Pepperit, eles acreditam que dedicar um tempo para entender as pessoas e seus valores e objetivos pessoais \u00e9 uma&#8230;<\/p>\n","protected":false},"author":31,"featured_media":74840,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[246],"tags":[],"class_list":["post-74839","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-atendimento-ao-cliente"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/posts\/74839","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/comments?post=74839"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/posts\/74839\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/media\/74840"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/media?parent=74839"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/categories?post=74839"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/tags?post=74839"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}