{"id":226007,"date":"2024-07-15T13:56:27","date_gmt":"2024-07-15T11:56:27","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/campanha-de-chamadas-de-saida-como-configura-la-e-praticas-recomendadas\/"},"modified":"2024-07-15T14:01:19","modified_gmt":"2024-07-15T12:01:19","slug":"campanha-de-chamadas-de-saida-como-configura-la-e-praticas-recomendadas","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/campanha-de-chamadas-de-saida-como-configura-la-e-praticas-recomendadas\/","title":{"rendered":"Campanha de chamadas de sa\u00edda: Como configur\u00e1-la e pr\u00e1ticas recomendadas"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-black-color has-text-color\">Guia mestre da campanha de chamadas de sa\u00edda: Configura\u00e7\u00e3o e pr\u00e1ticas recomendadas<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/agende-uma-demo\/\" style=\"border-radius:3px\">CONTATO COM VENDAS<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-ghost\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/teste-gratuito-de-14-dias-do-cloudtalk\/\" style=\"border-radius:3px\">EXPERIMENTE GRATUITAMENTE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/blog-illustration-1-1-1024x576.png\" alt=\"\" class=\"wp-image-208710\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/blog-illustration-1-1-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/blog-illustration-1-1-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/blog-illustration-1-1-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/blog-illustration-1-1-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/blog-illustration-1-1-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/blog-illustration-1-1-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/blog-illustration-1-1-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/blog-illustration-1-1-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/blog-illustration-1-1-88x50.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/blog-illustration-1-1.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">O alcance eficaz pode fazer com que sua empresa seja um sucesso ou um fracasso. No entanto, a cria\u00e7\u00e3o de uma campanha bem-sucedida de chamadas de sa\u00edda exige mais do que uma fila e uma equipe.<\/p>\n\n\n\n<p>Desde a expans\u00e3o da base de clientes, a gera\u00e7\u00e3o de receita adicional, a descoberta de novas oportunidades e a obten\u00e7\u00e3o de feedback acion\u00e1vel, as chamadas de campanha s\u00e3o a chave para tudo o que sua empresa precisa para sobreviver.  <\/p>\n\n\n\n<p>Descubra como os profissionais configuram e gerenciam campanhas de call center outbound para maximizar os resultados positivos com as melhores pr\u00e1ticas e estrat\u00e9gias testadas e comprovadas (A\/B).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Principais conclus\u00f5es:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>As campanhas outbound podem ser divididas em tr\u00eas tipos com base em seus alvos: campanhas de liga\u00e7\u00f5es frias, campanhas de contato caloroso e campanhas de feedback\/refer\u00eancia.<\/li>\n\n\n\n<li>Recursos, scripts de chamadas, estrat\u00e9gias de discagem e treinamento de agentes s\u00e3o aspectos cruciais a serem considerados na elabora\u00e7\u00e3o de uma campanha eficaz de chamadas outbound.<\/li>\n\n\n\n<li>A maioria das campanhas fracassa por falta de personaliza\u00e7\u00e3o, testes A\/B, aprimoramento cont\u00ednuo e por priorizar a quantidade em detrimento da qualidade.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color\" id=\"what-is-cold-calling\">O que \u00e9 uma campanha de sa\u00edda?<\/h2>\n\n\n\n<p>Se voc\u00ea j\u00e1 recebeu uma chamada n\u00e3o solicitada de seu banco, operadora de telecomunica\u00e7\u00f5es, seguradora ou at\u00e9 mesmo de uma empresa da qual nunca ouviu falar, voc\u00ea j\u00e1 passou por uma campanha de chamadas de sa\u00edda. Isso \u00e9 <a     href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/chamadas-de-entrada-x-chamadas-de-saida-definicao-e-principais-diferencas\/\">o oposto de uma chamada de entrada<\/a>, em que voc\u00ea \u00e9 o primeiro a entrar em contato.<br\/>As campanhas de chamadas de sa\u00edda s\u00e3o uma ferramenta que as empresas usam para entrar em contato com os clientes existentes (chamadas quentes) ou com poss\u00edveis leads potenciais (chamadas frias) por v\u00e1rios motivos, inclusive para <strong>obter feedback<\/strong>, <strong>qualificar clientes<\/strong> potenciais, <strong>fechar neg\u00f3cios<\/strong> e muito mais.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Por que as campanhas de sa\u00edda s\u00e3o importantes?<\/h3>\n\n\n\n<p>As campanhas de call center de sa\u00edda s\u00e3o a linha direta que voc\u00ea tem com seu p\u00fablico e a melhor maneira de atingir o maior n\u00famero poss\u00edvel de pessoas.<\/p>\n\n\n\n<p>Isso faz com que as chamadas outbound sejam cruciais para a <strong>gera\u00e7\u00e3o de leads<\/strong>, <strong>aquisi\u00e7\u00e3o<\/strong> e <strong>reten\u00e7\u00e3o<\/strong> <strong>de clientes<\/strong>, <strong>prospec\u00e7\u00e3o de vendas<\/strong> e muito mais. Ao tomar a iniciativa de entrar em contato, voc\u00ea pode construir relacionamentos, reunir insights e conduzir as a\u00e7\u00f5es desejadas, tudo isso mantendo o controle.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Quais s\u00e3o os benef\u00edcios das campanhas de sa\u00edda?<\/h2>\n\n\n\n<p>Como sua arma secreta para o alcance direcionado, as campanhas outbound podem oferecer a voc\u00ea v\u00e1rios benef\u00edcios. Estes incluem:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Acionamento direto:<\/h3>\n\n\n\n<p>Ao permitir que clientes e prospects ou\u00e7am informa\u00e7\u00f5es diretamente &#8220;da boca do cavalo&#8221;, voc\u00ea maximiza o impacto da sua mensagem. De acordo com a <a href=\"https:\/\/www.zoominfo.com\/blog\" target=\"_blank\" rel=\"noopener\">DiscoverORG<\/a>, <strong>75% dos executivos pesquisados <\/strong>est\u00e3o dispostos a agendar uma reuni\u00e3o por meio de uma chamada.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Foco nas intera\u00e7\u00f5es em tempo real<\/h3>\n\n\n\n<p>O feedback imediato permite que voc\u00ea ajuste a sua abordagem \u00e0 conversa em tempo real e otimize ainda mais os processos com base em insights acion\u00e1veis. De acordo com a <a href=\"https:\/\/offers.hubspot.com\/prospecting-objection-handling\" target=\"_blank\" rel=\"noopener\">HubSpot<\/a>, a supera\u00e7\u00e3o de obje\u00e7\u00f5es pode <strong>aumentar sua taxa de fechamento em 64%<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Incorporar um direcionamento preciso<\/h3>\n\n\n\n<p>Com as campanhas outbound, voc\u00ea pode adaptar sua mensagem a segmentos ou dados demogr\u00e1ficos espec\u00edficos, garantindo que ela repercuta no seu p\u00fablico. Uma pesquisa da CallHippo sugere que a personaliza\u00e7\u00e3o e a persist\u00eancia podem <strong>aumentar as convers\u00f5es em<\/strong> <strong>72%<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Incentivar respostas r\u00e1pidas<\/h3>\n\n\n\n<p>Ao contr\u00e1rio de esperar por consultas de entrada, as campanhas de sa\u00edda podem gerar respostas e a\u00e7\u00f5es imediatas. <a href=\"https:\/\/instapage.com\/blog\/outbound-lead-generation\" target=\"_blank\" rel=\"noopener\">A Instapage<\/a> descobriu que <strong>32% dos profissionais de marketing <\/strong>acham que suas chamadas de sa\u00edda s\u00e3o mais eficazes do que outras estrat\u00e9gias de divulga\u00e7\u00e3o.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Mantenha o controle sobre as mensagens<\/h3>\n\n\n\n<p>Voc\u00ea tem controle total sobre o conte\u00fado e o momento do seu alcance, garantindo consist\u00eancia e relev\u00e2ncia. De acordo com o <a href=\"https:\/\/business.linkedin.com\/sales-solutions\/social-selling\/the-social-selling-index-ssi\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a>, quando usado para criar um relacionamento com seu cliente potencial, voc\u00ea tem <strong>78% mais chances de<\/strong> vender mais do que seus colegas.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Tipos de campanhas de chamadas de sa\u00edda<\/h2>\n\n\n\n<p>Com base no objetivo da campanha de <a href=\"http:\/\/stagingcloudtalk.io\/blog\/what-is-outbound-calling\/\" target=\"_blank\" rel=\"noopener\">chamadas de sa\u00edda<\/a>, h\u00e1 v\u00e1rios tipos que voc\u00ea pode escolher. Eles diferem n\u00e3o apenas em seu objetivo geral, mas tamb\u00e9m em estrat\u00e9gias e incluem:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Campanhas de liga\u00e7\u00f5es frias:<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Como o nome sugere, esse tipo de campanha de chamadas de sa\u00edda se concentra em alcan\u00e7ar clientes potenciais por meio de chamadas frias n\u00e3o solicitadas. Suas principais metas geralmente incluem a <strong>qualifica\u00e7\u00e3o de leads<\/strong>, o <strong>agendamento de compromissos<\/strong> e <strong>o fechamento de neg\u00f3cios<\/strong>.<br\/><br\/>Normalmente, as chamadas frias t\u00eam uma taxa de convers\u00e3o terr\u00edvel &#8211; <a href=\"https:\/\/www.cognism.com\/blog\/cold-calling-success-rates\" target=\"_blank\" rel=\"noopener\">apenas 2% em m\u00e9dia<\/a>. Por isso, as centrais de atendimento geralmente incorporam scripts de chamadas frias para aumentar o sucesso em at\u00e9 cinco vezes e discadores de sa\u00edda para acelerar o processo de chamadas.<\/p>\n\n\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-cta-simple-panel aligncenter cta-simple-panel is-style-no-image\" style=\"background-color:#F8F5FF\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Voc\u00ea pode alcan\u00e7ar tr\u00eas vezes mais clientes em potencial por dia com o Power Dialer do CloudTalk.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/power-dialer-2\/\">Saiba mais<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Campanhas de divulga\u00e7\u00e3o calorosas:<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Ao contr\u00e1rio das chamadas frias, o contato caloroso se concentra em leads qualificados e clientes existentes. Os casos de uso mais comuns incluem atividades de <strong>acompanhamento<\/strong>, <strong>vendas<\/strong> adicionais, <strong>vendas cruzadas, recupera\u00e7\u00e3o<\/strong> e <strong>aumento da reten\u00e7\u00e3o <\/strong>.<br\/><br\/>Gra\u00e7as aos relacionamentos pr\u00e9-existentes, as chamadas quentes t\u00eam uma taxa de convers\u00e3o muito maior, de <a href=\"https:\/\/taskdrive.com\/sales\/warm-calling\/\" target=\"_blank\" rel=\"noopener\">20% a 70%<\/a>, dependendo do relacionamento do agente com o cliente.<br\/><br\/>Para maximizar os resultados, as empresas geralmente complementam suas campanhas de alcance caloroso com integra\u00e7\u00f5es de CRM, recursos de cart\u00e3o de cliente em tempo real e discadores de sa\u00edda que permitem a personaliza\u00e7\u00e3o.<\/p>\n\n\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-cta-simple-panel aligncenter cta-simple-panel is-style-no-image\" style=\"background-color:#F8F5FF\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>O Smart Dialer do CloudTalk permite que voc\u00ea inicie chamadas diretamente do seu CRM ou navegador da Web e reduza o tempo de chamada em &lt;50%.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/discador-inteligente\/\">Saiba mais<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pesquisa, feedback e coleta de indica\u00e7\u00f5es<\/strong>:<\/li>\n<\/ul>\n\n\n\n<p>Esse tipo de campanha tamb\u00e9m se origina do alcance caloroso, mas difere em seu objetivo. Em vez de vender para fora, ele se concentra em promover mudan\u00e7as internas por meio de insights e feedback, al\u00e9m de reunir recomenda\u00e7\u00f5es de clientes satisfeitos.<br\/><br\/>Al\u00e9m disso, ele tende a ter taxas de convers\u00e3o igualmente altas e usa as mesmas ferramentas e recursos descritos acima para campanhas de alcance quente.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Como configurar uma campanha eficaz de chamadas de sa\u00edda<\/h2>\n\n\n\n<p>Apesar de os tipos de campanhas de chamadas explicados acima parecerem simples, na verdade, h\u00e1 muita coisa envolvida na cria\u00e7\u00e3o de uma campanha eficaz.  <\/p>\n\n\n\n<p>Mas n\u00e3o se preocupe, pois abaixo voc\u00ea encontrar\u00e1 um guia completo de tudo o que precisa fazer para atingir suas metas.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Defina os objetivos da campanha e o p\u00fablico-alvo<\/h3>\n\n\n\n<p>O primeiro passo \u00e9 sempre identificar o que voc\u00ea quer fazer e para quem voc\u00ea quer fazer isso. Agora, isso n\u00e3o \u00e9 particularmente dif\u00edcil.  <\/p>\n\n\n\n<p>Se quiser expandir sua base de clientes, voc\u00ea dever\u00e1 executar uma campanha de liga\u00e7\u00f5es frias com foco em clientes potenciais em seus mercados-alvo. Se quiser maximizar sua receita com os clientes existentes, voc\u00ea deve come\u00e7ar a fazer um contato caloroso para aumentar as vendas. Voc\u00ea entendeu o ponto.  <\/p>\n\n\n\n<p>No entanto, o diabo est\u00e1 nos detalhes. Para atingir suas metas, voc\u00ea precisar\u00e1 definir <strong>metas SMART <\/strong>(Specific, Measurable, Achievable, Relevant, Time-Bound) com base em m\u00e9tricas rastre\u00e1veis que estejam vinculadas \u00e0s suas metas.  <\/p>\n\n\n\n<p>Voc\u00ea pode ler mais sobre eles <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/10-kpis-de-call-center-mais-importantes-que-voce-deve-acompanhar\/\">aqui<\/a>, mas alguns dos que voc\u00ea deve considerar s\u00e3o:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Neg\u00f3cios fechados<\/strong><\/li>\n\n\n\n<li><strong>Compromissos agendados<\/strong><\/li>\n\n\n\n<li><strong>Satisfa\u00e7\u00e3o do Cliente (CSAT)<\/strong><\/li>\n\n\n\n<li><strong>Net Promoter Score (NPS)<\/strong><\/li>\n\n\n\n<li><strong>N\u00famero de chamadas bloqueadas<\/strong><\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">2. Escolha as ferramentas e a tecnologia certas<\/h3>\n\n\n\n<p>Sua campanha de call center s\u00f3 pode ser t\u00e3o boa quanto as pessoas e as ferramentas envolvidas. Em rela\u00e7\u00e3o ao \u00faltimo, o software VoIP atualmente oferece uma infinidade de recursos e integra\u00e7\u00f5es para otimizar seus fluxos de trabalho &#8211; tudo o que voc\u00ea precisa fazer \u00e9 escolher os melhores.<br\/><\/p>\n\n\n\n<p>Obviamente, isso \u00e9 subjetivo e depender\u00e1 de v\u00e1rios fatores, incluindo <strong>as metas da sua campanha de sa\u00edda<\/strong>, a <strong>composi\u00e7\u00e3o da equipe<\/strong>, o <strong>or\u00e7amento<\/strong> e muito mais. Voc\u00ea pode saber tudo sobre esse t\u00f3pico em nosso artigo <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/top-25-recursos-de-call-center-para-2024\/\">aqui<\/a>, mas os que definitivamente valem a pena considerar incluem:<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\">#1 Campanhas de call center<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vis\u00e3o geral:<\/strong><\/h5>\n\n\n\n<p>Fazer &#8220;umms&#8221;, &#8220;aahs&#8221; e pausas inc\u00f4modas \u00e9 coisa do passado<br\/>com campanhas de call center.<\/p>\n\n\n\n<p>Assuma o controle total das conversas de seus agentes e permita que eles<br\/>concentre-se no que \u00e9 importante, fornecendo a eles roteiros, pesquisas e question\u00e1rios detalhados.<\/p>\n\n\n\n<p>Simplifique os fluxos de trabalho di\u00e1rios com filas pr\u00e9-preparadas. Configure, monitore e ajuste aspectos relacionados a tentativas de chamadas e o tempo entre elas em tempo real.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Melhor para voc\u00ea:<\/strong><\/h5>\n\n\n\n<p>Opera\u00e7\u00f5es de entrada e sa\u00edda<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Benef\u00edcios:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Opera\u00e7\u00f5es de chamadas simplificadas<\/li>\n\n\n\n<li>Configura\u00e7\u00e3o simples e r\u00e1pida<\/li>\n\n\n\n<li>Tempos de espera mais curtos<\/li>\n\n\n\n<li>Menos tempo entre as chamadas<\/li>\n\n\n\n<li>Maior produtividade do agente + maior satisfa\u00e7\u00e3o do cliente<\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Solu\u00e7\u00e3o<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Pre\u00e7o ($ por usu\u00e1rio\/m\u00eas)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/\">Saiba mais<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"2-increase-your-number-of-calls\">#2 Clique para ligar<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vis\u00e3o geral:<\/strong><\/h5>\n\n\n\n<p>Transforme a maneira como seus agentes iniciam chamadas, transformando cada telefone<br\/>n\u00famero on-line ou em uma ferramenta de CRM\/helpdesk em um formato clic\u00e1vel. Remover<br\/>voc\u00ea n\u00e3o precisa mais fazer discagem manual e economiza tempo e dinheiro.<br\/><\/p>\n\n\n\n<p>Tudo o que voc\u00ea precisa fazer \u00e9 instalar a extens\u00e3o Click-to-Call em seu navegador.<br\/>Voc\u00ea pode esquecer a c\u00f3pia-colagem e as marca\u00e7\u00f5es falsas da mesma forma  <br\/>como voc\u00ea pode chamar &#8211; instantaneamente.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Melhor para voc\u00ea:<\/strong><\/h5>\n\n\n\n<p>Opera\u00e7\u00f5es de entrada e sa\u00edda<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Benef\u00edcios:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Chamadas instant\u00e2neas<\/li>\n\n\n\n<li>Sem erros<\/li>\n\n\n\n<li>Sem discagem manual + opera\u00e7\u00f5es simplificadas<\/li>\n\n\n\n<li>Funciona em todos os canais<\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Solu\u00e7\u00e3o<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Pre\u00e7o ($ por usu\u00e1rio\/m\u00eas)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong><a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/por-que-o-cloudtalk-e-a-melhor-alternativa-ao-aircall\/\">Aircall<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong><a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/por-que-o-cloudtalk-e-a-melhor-alternativa-ao-aircall\/\"><\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/por-que-o-cloudtalk-e-a-melhor-alternativa-ao-aircall\/\">Justcall<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$19<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong><a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/\">OpenPhone<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$15<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong><a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/\">Ringover<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/clique-para-chamar\/\">Saiba mais<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\">#3 Queda de correio de voz<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vis\u00e3o geral:<\/strong><\/h5>\n\n\n\n<p>Seus agentes n\u00e3o conseguem se conectar com um cliente importante? N\u00e3o tem problema! Al\u00e9m de<br\/>deixando um correio de voz personalizado, voc\u00ea pode pr\u00e9-gravar suas mensagens e<br\/>enviar as mensagens de voz com o toque de um bot\u00e3o.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Melhor para voc\u00ea: <\/h5>\n\n\n\n<p>Opera\u00e7\u00f5es de sa\u00edda<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Benef\u00edcios:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Resolu\u00e7\u00e3o mais r\u00e1pida<\/li>\n\n\n\n<li>Atrasos m\u00ednimos nas chamadas<\/li>\n\n\n\n<li>Mensagens de voz personaliz\u00e1veis<\/li>\n\n\n\n<li>Melhor experi\u00eancia do cliente + maior taxa de sucesso nos contatos<\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Solu\u00e7\u00e3o<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Pre\u00e7o ($ por usu\u00e1rio\/m\u00eas)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$19<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$15<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$54<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong><a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/por-que-o-cloudtalk-e-a-melhor-alternativa-ao-ringcentral\/\">RingCentral<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$20<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/voicemail-drop\/\">Saiba mais<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\">Discador de energia #4<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vis\u00e3o geral:<\/strong><\/h5>\n\n\n\n<p>Alcance 3x mais clientes em potencial por dia e simplifique os fluxos de trabalho dos agentes<br\/>com scripts, question\u00e1rios, pesquisas e automa\u00e7\u00e3o p\u00f3s-chamada. Criar<br\/>listas de discagem di\u00e1ria personalizadas e permitir que os representantes comecem a ligar com apenas um clique.<br\/><br\/>Os Power Dialers s\u00e3o capazes de automatizar as opera\u00e7\u00f5es de chamada importando<br\/>contatos diretamente do seu CRM ou arquivo XML e mantendo os dados do agente<br\/>voc\u00ea pode iniciar a pr\u00f3xima chamada da lista depois que a \u00faltima terminar.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Power Dialer \u2013 A Guide to Automating Sales Campaigns\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/nYA3BN6o6mI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Melhor para voc\u00ea: <\/h5>\n\n\n\n<p>As opera\u00e7\u00f5es de sa\u00edda se concentraram no volume.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Benef\u00edcios:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mais chamadas a cada dia<\/li>\n\n\n\n<li>Resolu\u00e7\u00e3o mais r\u00e1pida de chamadas<\/li>\n\n\n\n<li>Automa\u00e7\u00e3o de tarefas di\u00e1rias<\/li>\n\n\n\n<li>Usabilidade simples + compatibilidade com v\u00e1rias ferramentas<\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Solu\u00e7\u00e3o<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Pre\u00e7o ($ por usu\u00e1rio\/m\u00eas)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p id=\"Ringover\"><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$54<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/power-dialer-2\/\">Saiba mais<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\">#5 Discador inteligente<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vis\u00e3o geral:<\/strong><\/h5>\n\n\n\n<p>Reduza o tempo de chamada em at\u00e9 50% e alcance mais clientes potenciais com efici\u00eancia.<br\/>Crie filas de chamadas simples de usar e com um clique diretamente de qualquer site,<br\/>CRM ou ferramenta de helpdesk com buffers personaliz\u00e1veis.<br\/><br\/>Ordene os contatos arrastando e soltando para obter o m\u00e1ximo de efici\u00eancia e deixe que seus<br\/>os agentes est\u00e3o \u00e0 solta. O Smart Dialer move automaticamente as pessoas que n\u00e3o respondem<br\/>Voc\u00ea pode fazer prospec\u00e7\u00f5es mais abaixo na lista para economizar tempo e maximizar as respostas.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Sales Dialer Software 2024: How to use sales dialer\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/3WyeIuZbB-w?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Melhor para voc\u00ea: <\/h5>\n\n\n\n<p>Opera\u00e7\u00f5es de sa\u00edda com foco na experi\u00eancia do cliente.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Benef\u00edcios:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Filas de chamadas com um clique<\/li>\n\n\n\n<li>Gerenciamento de filas de arrastar e soltar<\/li>\n\n\n\n<li>Prioriza\u00e7\u00e3o autom\u00e1tica de contatos<\/li>\n\n\n\n<li>Integra\u00e7\u00e3o de ferramentas de terceiros + automa\u00e7\u00e3o de tarefas di\u00e1rias<\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Solu\u00e7\u00e3o<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Pre\u00e7o ($ por usu\u00e1rio\/m\u00eas)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$54<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/discador-inteligente\/\">Saiba mais<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#6<\/strong>Detalhes do cliente<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vis\u00e3o geral:<\/strong><\/h5>\n\n\n\n<p>Obtenha informa\u00e7\u00f5es instant\u00e2neas sobre quem est\u00e1 do outro lado da linha, acessando<br\/>detalhes relevantes do cliente antes mesmo de voc\u00ea pegar o telefone. Integrar<br\/>sua solu\u00e7\u00e3o de call center com seu CRM ou Helpdesk para facilitar o acesso.<br\/><br\/>Visualize o hist\u00f3rico de chamadas anteriores, grava\u00e7\u00f5es de chamadas, transcri\u00e7\u00f5es, neg\u00f3cios e t\u00edquetes de suporte,<br\/>ou at\u00e9 mesmo seus pr\u00f3prios campos personalizados. Economize o tempo dos clientes e dos agentes<br\/>oferecendo um contexto f\u00e1cil. Prepare-se para o sucesso com a marca\u00e7\u00e3o no meio da chamada.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Melhor para voc\u00ea: <\/h5>\n\n\n\n<p>Opera\u00e7\u00f5es de entrada e sa\u00edda<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Benef\u00edcios:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Insights instant\u00e2neos<\/li>\n\n\n\n<li>Compatibilidade entre plataformas + experi\u00eancia aprimorada do cliente<\/li>\n\n\n\n<li>Dispon\u00edvel antes e durante as chamadas<\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Solu\u00e7\u00e3o<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Pre\u00e7o ($ por usu\u00e1rio\/m\u00eas)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/customer-details\/\">Saiba mais<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#7<\/strong>Notas de chamada<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vis\u00e3o geral:<\/strong><\/h5>\n\n\n\n<p>Crie e acesse anota\u00e7\u00f5es feitas a qualquer momento. Continue de onde voc\u00ea parou e<br\/>usar dados relevantes de intera\u00e7\u00f5es anteriores para criar relacionamentos melhores com voc\u00ea<br\/>seus clientes.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Melhor para voc\u00ea: <\/h5>\n\n\n\n<p>Opera\u00e7\u00f5es de entrada e sa\u00edda<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Benef\u00edcios:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cria\u00e7\u00e3o de notas de plant\u00e3o e p\u00f3s-chamada<\/li>\n\n\n\n<li>Acesso instant\u00e2neo a notas<\/li>\n\n\n\n<li>Contexto adicional para cada chamada + maior satisfa\u00e7\u00e3o do cliente<\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Solu\u00e7\u00e3o<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Pre\u00e7o ($ por usu\u00e1rio\/m\u00eas)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/call-notes\/\">Saiba mais<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"7-know-when-to-speak\">#8 Marca\u00e7\u00e3o de chamadas<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vis\u00e3o geral:<\/strong><\/h5>\n\n\n\n<p>Use as tags pr\u00e9-existentes ou crie novas tags personalizadas para que voc\u00ea possa us\u00e1-las com efici\u00eancia.<br\/>categorizar cada chamada e rastrear o tipo de chamada, o resultado e v\u00e1rias m\u00e9tricas de KPI.<br\/>Implemente a marca\u00e7\u00e3o obrigat\u00f3ria p\u00f3s-chamada para manter uma visibilidade clara.<\/p>\n\n\n\n<p>Transforme a maneira como voc\u00ea avalia as chamadas sincronizando automaticamente as tags<br\/>com seu CRM. Aprofunde-se em seu Analytics com filtros de tags. Maximizar<br\/>efici\u00eancia com decis\u00f5es estrat\u00e9gicas baseadas em dados e treinamento de agentes.<br\/><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Melhor para voc\u00ea: <\/h5>\n\n\n\n<p>Opera\u00e7\u00f5es de entrada e sa\u00edda<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Benef\u00edcios:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cria\u00e7\u00e3o de etiquetas na chamada e p\u00f3s-chamada<\/li>\n\n\n\n<li>Avalia\u00e7\u00e3o anal\u00edtica aprimorada<\/li>\n\n\n\n<li>Contexto adicional para cada chamada + melhor treinamento de agentes<\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Solu\u00e7\u00e3o<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Pre\u00e7o ($ por usu\u00e1rio\/m\u00eas)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p id=\"Ringover\"><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/call-tagging\/\">Saiba mais<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\">#<strong>9<\/strong>An\u00e1lise do call center<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vis\u00e3o geral:<\/strong><\/h5>\n\n\n\n<p>Centralize todos os dados de sua equipe e acesse tudo o que voc\u00ea precisa saber sobre o desempenho de seus agentes ou estat\u00edsticas de chamadas para fazer previs\u00f5es e otimizar sua estrat\u00e9gia.<\/p>\n\n\n\n<p>V\u00e1 t\u00e3o fundo quanto voc\u00ea quiser. Acompanhe cada etapa de cada chamada recebida ou efetuada. Use essas informa\u00e7\u00f5es para avaliar com compet\u00eancia o desempenho de agentes individuais e departamentos.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Melhor para voc\u00ea:<\/strong><\/h5>\n\n\n\n<p>Opera\u00e7\u00f5es de entrada e sa\u00edda<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Benef\u00edcios:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Compreens\u00e3o complexa do desempenho do call center<\/li>\n\n\n\n<li>An\u00e1lise aprofundada de departamentos e agentes<\/li>\n\n\n\n<li>Coaching estrat\u00e9gico direcionado + tomada de decis\u00f5es com base em dados<\/li>\n<\/ul>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Solu\u00e7\u00e3o<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Pre\u00e7o ($ por usu\u00e1rio\/m\u00eas)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$23<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$35<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/software-de-call-center-com-estatisticas\/\">Saiba mais<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#10<\/strong>Monitoramento de chamadas<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vis\u00e3o geral:<\/strong><\/h5>\n\n\n\n<p>Permita que gerentes e agentes experientes participem de chamadas de suporte e vendas para prestar assist\u00eancia, avaliar o desempenho dos agentes ou avaliar a efic\u00e1cia dos scripts de chamadas.<\/p>\n\n\n\n<p>Escolha o n\u00edvel de visibilidade que voc\u00ea prefere para interromper as chamadas diretamente e participar de chamadas de tr\u00eas vias, sussurrar no ouvido do seu agente sem que o cliente saiba ou simplesmente ficar \u00e0 espreita com a escuta de chamadas.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Melhor para voc\u00ea:<\/strong><\/h5>\n\n\n\n<p>Opera\u00e7\u00f5es de entrada e sa\u00edda<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Benef\u00edcios:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visibilidade selecion\u00e1vel<\/li>\n\n\n\n<li>Solu\u00e7\u00e3o simples de problemas<\/li>\n\n\n\n<li>Experi\u00eancia do cliente aprimorada + melhor treinamento e integra\u00e7\u00e3o de agentes<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Solu\u00e7\u00e3o<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Pre\u00e7o ($ por usu\u00e1rio\/m\u00eas)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$23<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/monitoramento-de-chamadas\/\">Saiba mais<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">3. Escolha a estrat\u00e9gia de discagem correta<\/h3>\n\n\n\n<p>Antigamente, antes da <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/o-que-e-chamada-automatica-de-saida-beneficios-e-solucoes\/\">discagem autom\u00e1tica de sa\u00edda<\/a>, escolher e estruturar sua estrat\u00e9gia era um processo bastante complexo. Hoje em dia, voc\u00ea n\u00e3o precisa se preocupar com isso, pois h\u00e1 um discador de sa\u00edda para cada caso de uso poss\u00edvel.  <\/p>\n\n\n\n<p>Abordamos esse t\u00f3pico extensivamente em nosso artigo <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/discadores-de-saida-tipos-beneficios-e-como-usa-los\/\">aqui<\/a>, mas, por enquanto, tudo o que voc\u00ea precisa \u00e9 desta r\u00e1pida vis\u00e3o geral dos diferentes tipos de discadores dispon\u00edveis e suas respectivas estrat\u00e9gias.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">#Discador autom\u00e1tico n\u00ba 1<\/h4>\n\n\n\n<p>O tipo mais b\u00e1sico de discador de sa\u00edda. Ele chama o pr\u00f3ximo n\u00famero na fila depois que a \u00faltima chamada termina.<\/p>\n\n\n\n<p><strong>Caso de uso: Opera\u00e7\u00f5es de chamadas de baixo custo e alto volume para vendas simples.<\/strong><\/p>\n\n\n\n<p>Efici\u00eancia: N\/A<\/p>\n\n\n\n<p>Verifique <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/auto-dialer-overview-and-setup\/\" target=\"_blank\" rel=\"noreferrer noopener\">quanto custa o discador autom\u00e1tico<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Auto;Dialer\">\n<p><strong><strong><a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/auto-dialer-overview-and-setup\/\" target=\"_blank\" rel=\"noreferrer noopener\">Discador Autom\u00e1tico<\/a><\/strong><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Pros\">\n<p><strong>Pr\u00f3s<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Cons\">\n<div class=\"wp-block-group ct-table-header-group voip has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>Contras<\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Description\">\n<p><strong><strong>Descri\u00e7\u00e3o<\/strong><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-small-font-size is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li class=\"has-small-font-size\">F\u00e1cil de usar<\/li>\n\n\n\n<li>Requisitos m\u00ednimos<\/li>\n\n\n\n<li>Acess\u00edvel<\/li>\n\n\n\n<li>Automatiza as chamadas<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-small-font-size is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Sem direcionamento<\/li>\n\n\n\n<li>Sem WFM<\/li>\n\n\n\n<li>Prov\u00e1vel esgotamento<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p>Como voc\u00ea pode comparar o <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/\">discador autom\u00e1tico com o discador preditivo?<\/a><\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Discador Preditivo #2<\/h4>\n\n\n\n<p>Um discador de sa\u00edda capaz de avaliar e prever a capacidade do call center. Ele pode iniciar v\u00e1rias chamadas simultaneamente para cada agente para maximizar a utiliza\u00e7\u00e3o dos recursos.<\/p>\n\n\n\n<p><strong>Caso de uso: campanhas de chamadas de alto volume para equipes menores com recursos limitados.<\/strong><\/p>\n\n\n\n<p>Efici\u00eancia: Quando usado corretamente, pode aumentar o n\u00famero de chamadas bem-sucedidas em <strong>&lt;400%<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Predictive-Dialer\">\n<p><strong><strong><a href=\"https:\/\/test-staging.cloudtalk.io\/predictive-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Discador Preditivo<\/a><\/strong><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Pros\">\n<p><strong>Pr\u00f3s<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Cons\">\n<div class=\"wp-block-group ct-table-header-group voip has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong>Contras<\/strong><\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Description\">\n<p><strong><strong>Descri\u00e7\u00e3o<\/strong><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-small-font-size is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Previs\u00f5es de capacidade<\/li>\n\n\n\n<li>Filtragem de n\u00fameros n\u00e3o humanos<\/li>\n\n\n\n<li>Rastreamento de desempenho<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-small-font-size is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Sem WFM<\/li>\n\n\n\n<li>Prov\u00e1vel esgotamento<\/li>\n\n\n\n<li>Sem integra\u00e7\u00e3o com ferramentas de terceiros<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Discador de energia #3<\/h4>\n\n\n\n<p>Discador de sa\u00edda que faz uma chamada por agente de cada vez. Oferece um n\u00edvel mais alto de controle sobre as filas de chamadas designadas. \u00c9 simples de usar e n\u00e3o requer algoritmos complexos para funcionar.<\/p>\n\n\n\n<p><strong>Caso de uso: campanhas de chamadas balanceadas otimizadas para alcance e personaliza\u00e7\u00e3o.<\/strong><\/p>\n\n\n\n<p>Efici\u00eancia: Quando usado corretamente, pode ajudar voc\u00ea a alcan\u00e7ar <strong>3x mais leads por dia<\/strong>.<\/p>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/power-dialer-pricing\/\">Quanto custa o Power Dialer<\/a>?<\/p>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Power-Dialer\">\n<p><strong><a href=\"https:\/\/test-staging.cloudtalk.io\/power-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Power Dialer<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Pros\">\n<p><strong>Pr\u00f3s<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Cons\">\n<div class=\"wp-block-group ct-table-header-group voip has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong>Contras<\/strong><\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong><strong>Descri\u00e7\u00e3o<\/strong><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-small-font-size is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Gerenciamento de ritmo<\/li>\n\n\n\n<li>\u00c0 prova de queimaduras<\/li>\n\n\n\n<li>Automa\u00e7\u00e3o do Fluxo de Trabalho<\/li>\n\n\n\n<li>Baixo abandono de chamadas<\/li>\n\n\n\n<li>Integra\u00e7\u00e3o de ferramentas de terceiros<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-small-font-size is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Mais tempo de inatividade<\/li>\n\n\n\n<li>Aumento menor de chamadas<\/li>\n\n\n\n<li>Filtragem limitada<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p>Veja por que voc\u00ea deve escolher o <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/\">Power Dialer em vez do Predictive Dialer<\/a>.<\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Discador inteligente #4<\/h4>\n\n\n\n<p>O mais complexo de todos os discadores de sa\u00edda. Pode ser usado para criar filas de chamadas e campanhas altamente personalizadas e adapt\u00e1veis. Pode ser integrado a ferramentas de terceiros (CRMs, helpdesks, etc.) e ao Click-to-Call.<\/p>\n\n\n\n<p><strong>Caso de uso: campanhas de chamadas de alto valor e m\u00e9dio porte otimizadas para CSAT.<\/strong><\/p>\n\n\n\n<p>Efici\u00eancia: Quando usado corretamente, pode <strong>reduzir os tempos de chamada em &lt;50%<\/strong>.<\/p>\n\n\n\n<p>Saiba como <a href=\"https:\/\/test-staging.cloudtalk.io\/smart-dialer-pricing\/\">o Smart Dialer \u00e9 precificado<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Smart-Dialer\">\n<p><strong><strong><a href=\"https:\/\/test-staging.cloudtalk.io\/smart-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/smart-dialer\/\">Discador inteligente<\/a><\/strong><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Pros\">\n<p><strong>Pr\u00f3s<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Cons\">\n<div class=\"wp-block-group ct-table-header-group voip has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong>Contras<\/strong><\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Description\">\n<p><strong><strong>Descri\u00e7\u00e3o<\/strong><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-small-font-size is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li> Intelligent Call Pacing<\/li>\n\n\n\n<li>\u00c0 prova de queimaduras<\/li>\n\n\n\n<li>Algoritmos adaptativos<\/li>\n\n\n\n<li>Filas de chamadas com um \u00fanico clique<\/li>\n\n\n\n<li>Conformidade garantida<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-small-font-size is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Mais caro<\/li>\n\n\n\n<li>Configura\u00e7\u00e3o mais longa<\/li>\n\n\n\n<li>Pode exigir treinamento do agente<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Power Dialer \u2013 A Guide to Automating Sales Campaigns\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/nYA3BN6o6mI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">4. Navegue pela conformidade e regulamenta\u00e7\u00e3o das chamadas de sa\u00edda<\/h3>\n\n\n\n<p>Isso n\u00e3o deve ser nenhuma surpresa, mas a maioria das pessoas normais n\u00e3o \u00e9 muito f\u00e3 de chamadas de marketing de sa\u00edda. Como resultado, nas \u00faltimas d\u00e9cadas, o setor passou a estar sujeito a cada vez mais leis e regulamenta\u00e7\u00f5es para proteger esses indiv\u00edduos contra ass\u00e9dio.<\/p>\n\n\n\n<p><strong>O GDPR<\/strong> e <strong>as regulamenta\u00e7\u00f5es<\/strong> <strong>da MAN<\/strong> s\u00e3o apenas o come\u00e7o, portanto, se voc\u00ea quiser ficar longe de problemas legais, deve pesquisar e entender as leis locais e internacionais \u00e0s quais sua campanha de sa\u00edda pode estar sujeita.  <\/p>\n\n\n\n<p>Igualmente importante \u00e9 estabelecer uma <strong>lista<\/strong> <strong>DNC <\/strong>(Do-Not Contact) e treinar seus agentes sobre como reagir em situa\u00e7\u00f5es em que os contatos solicitam ser exclu\u00eddos de seu contato futuro.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">5. Crie roteiros eficazes de liga\u00e7\u00f5es frias<\/h3>\n\n\n\n<p>Conforme mencionado na se\u00e7\u00e3o anterior, os scripts de chamadas, especialmente <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/6-melhores-modelos-de-script-de-chamada-de-vendas-2022\/\">os scripts de chamadas frias<\/a>, servem para maximizar os resultados positivos da sua campanha. Afinal, eles podem aumentar suas taxas de convers\u00e3o em at\u00e9 <strong>cinco<\/strong> vezes.<\/p>\n\n\n\n<p>Tudo isso para dizer que, se quiser ter sucesso, voc\u00ea precisa saber como criar novos scripts ou adaptar os existentes para o seu caso de uso espec\u00edfico. Isso envolve a cria\u00e7\u00e3o de uma <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/18-linhas-de-abertura-para-cold-calls-para-voce-ganhar-leads-em-2024\/\">\n  <strong>linha de abertura eficaz para a chamada fria<\/strong>\n<\/a><strong>oferecer valor antecipadamente<\/strong> e <strong>personalizar <\/strong>para o cliente.<\/p>\n\n\n\n<p>Por \u00faltimo, mas n\u00e3o menos importante, voc\u00ea tamb\u00e9m deve treinar seus agentes sobre <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/the-hidden-science-of-objection-handling-in-sales\/\">como superar obje\u00e7\u00f5es comuns<\/a>, pois isso pode aumentar sua taxa de sucesso em at\u00e9 <strong>64%<\/strong>.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">6. Treine e capacite sua equipe de sa\u00edda<\/h3>\n\n\n\n<p>Por falar em treinamento, \u00e9 igualmente importante garantir que sua equipe de sa\u00edda tenha a motiva\u00e7\u00e3o, as habilidades e o conhecimento necess\u00e1rios para ter sucesso. <strong>O reconhecimento<\/strong> e <strong>os incentivos com base no desempenho <\/strong>s\u00e3o uma boa maneira de come\u00e7ar com o que voc\u00ea tem antes.<\/p>\n\n\n\n<p>Quanto ao \u00faltimo, voc\u00ea deve come\u00e7ar <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/you-are-coaching-your-reps-wrong-these-unconventional-strategies-will-return-29-per-each-1-invested\/\">elaborando um programa de treinamento abrangente<\/a> que consista em <strong>conhecimento do produto<\/strong>, <strong>compreens\u00e3o da campanha<\/strong>, <strong>uso do script<\/strong> e <strong>estrat\u00e9gias de envolvimento do cliente<\/strong>.  <\/p>\n\n\n\n<p>O uso de ferramentas como <strong>Monitoramento de chamadas<\/strong>, <strong>Grava\u00e7\u00e3o<\/strong> e <strong>Sussurro<\/strong>, que mencionamos anteriormente, permitir\u00e1 que voc\u00ea observe seus agentes &#8220;na natureza&#8221; e ofere\u00e7a conselhos acion\u00e1veis com base em situa\u00e7\u00f5es da vida real ou at\u00e9 mesmo ofere\u00e7a insights enquanto eles est\u00e3o em uma chamada.<\/p>\n\n\n\n<p>Por fim, voc\u00ea deve incentivar os representantes a compartilhar suas experi\u00eancias e feedback com os colegas para <strong>cultivar uma cultura de melhoria cont\u00ednua<\/strong>.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">7. Otimize as programa\u00e7\u00f5es de chamadas para obter o m\u00e1ximo impacto<\/h3>\n\n\n\n<p>Embora <a href=\"https:\/\/gitnux.org\/outbound-marketing-statistics\/\" target=\"_blank\" rel=\"noopener\">o Gitnux<\/a> sugira que os melhores hor\u00e1rios para chamadas de vendas sejam entre <strong>11:00 e 12<\/strong>:00 e <strong>16:00 e 17:00 <\/strong>(no hor\u00e1rio do cliente, \u00e9 claro), isso n\u00e3o precisa ser necessariamente o caso para todos os setores em todos os pa\u00edses.<\/p>\n\n\n\n<p>Por isso, \u00e9 altamente recomend\u00e1vel que voc\u00ea analise a an\u00e1lise da sua central de atendimento e tente identificar os melhores hor\u00e1rios para o envolvimento do cliente. Ao fazer isso, voc\u00ea tamb\u00e9m deve ter em mente o impacto que <strong>os fusos hor\u00e1rios <\/strong>t\u00eam sobre suas chamadas, especialmente em <strong>campanhas internacionais<\/strong>.<\/p>\n\n\n\n<p>Com base nessas informa\u00e7\u00f5es, voc\u00ea pode <strong>ajustar sua equipe <\/strong>para atender \u00e0s necessidades da campanha. Al\u00e9m disso, voc\u00ea tamb\u00e9m pode aumentar isso com um Discador Preditivo para prever a disponibilidade do cliente ou um Discador Inteligente que adapta as filas de chamadas ao status atual da sua for\u00e7a de trabalho.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">8. Implementar uma campanha piloto para testar as estrat\u00e9gias<\/h3>\n\n\n\n<p>Ent\u00e3o, digamos que voc\u00ea tenha feito tudo isso e tenha uma campanha praticamente pronta. Voc\u00ea deve come\u00e7ar a ligar? N\u00e3o, \u00e9 claro que n\u00e3o!  <\/p>\n\n\n\n<p>Voc\u00ea n\u00e3o quer investir recursos significativos em sua campanha apenas para descobrir que ela n\u00e3o funciona como voc\u00ea esperava. Portanto, voc\u00ea precisa colocar suas suposi\u00e7\u00f5es \u00e0 prova em uma <strong>campanha<\/strong> <strong>&#8220;piloto&#8221; de pequena escala<\/strong>.  <\/p>\n\n\n\n<p>Programe-o para ser executado em alguns dias com um n\u00famero limitado de alvos. Re\u00fana informa\u00e7\u00f5es e feedback de agentes e contatos e certifique-se de monitorar o desempenho na an\u00e1lise.  <\/p>\n\n\n\n<p>Se tudo correr como esperado, voc\u00ea poder\u00e1 implementar sua campanha de chamadas de sa\u00edda com capacidade total. No entanto, se voc\u00ea descobrir que os resultados n\u00e3o atendem \u00e0s suas metas, ter\u00e1 que voltar \u00e0 prancheta.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">9. Monitore, analise e otimize sua estrat\u00e9gia de chamadas<\/h3>\n\n\n\n<p>Mencionamos a defini\u00e7\u00e3o de KPIs e OKRs no in\u00edcio, e agora \u00e9 hora de fechar o c\u00edrculo e concluir sobre como avaliar de fato o seu desempenho em rela\u00e7\u00e3o a eles.  <\/p>\n\n\n\n<p>A maioria dos softwares de call center vem com o Analytics para permitir que voc\u00ea monitore v\u00e1rios aspectos de suas chamadas em n\u00edvel individual, de equipe, de departamento ou mesmo de toda a empresa. No entanto, nem tudo \u00e9 relevante para as metas de sua campanha de sa\u00edda.<\/p>\n\n\n\n<p>Portanto, com base no que voc\u00ea deseja que sua campanha atinja, ser\u00e1 necess\u00e1rio ficar de olho em m\u00e9tricas espec\u00edficas de rastreamento de chamadas. Isso permitir\u00e1 que voc\u00ea encontre \u00e1reas de melhoria, solucione problemas rapidamente e, por fim, atinja suas metas.<\/p>\n\n\n\n<p>Discutimos isso detalhadamente em nosso artigo <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/16-metricas-essential-de-rastreamento-de-chamadas-para-o-crescimento-dos-negocios\/\">aqui<\/a>, mas os mais comuns incluem:<\/p>\n\n\n\n<p><strong>1.<\/strong> <strong>Taxa de convers\u00e3o:<\/strong> A porcentagem de chamadas de sa\u00edda que resultam em um resultado desejado, como uma venda, agendamento de compromisso ou gera\u00e7\u00e3o de leads. Ele mede a efic\u00e1cia dos esfor\u00e7os de vendas outbound na convers\u00e3o de clientes potenciais em clientes ou leads qualificados.<\/p>\n\n\n\n<div class=\"wp-block-group note\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group side-text\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Observa\u00e7\u00e3o<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left\"><strong>\u00cdndice de refer\u00eancia global: <\/strong><a href=\"https:\/\/capturly.com\/blog\/average-conversion-rate\/\" target=\"_blank\" rel=\"noopener\">2.35%<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/capturly.com\/blog\/average-conversion-rate\/\" target=\"_blank\" rel=\"noopener\"><br\/><\/a><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>2. Dura\u00e7\u00e3o m\u00e9dia da chamada:<\/strong> A dura\u00e7\u00e3o m\u00e9dia do tempo gasto em chamadas de vendas efetuadas. Essa m\u00e9trica fornece insights sobre a efici\u00eancia das conversas de vendas e ajuda a identificar oportunidades para otimizar as intera\u00e7\u00f5es e aumentar a produtividade.<\/p>\n\n\n\n<div class=\"wp-block-group note\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group side-text\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Observa\u00e7\u00e3o<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left\"><strong>Refer\u00eancia global: <\/strong>5 minutos e 2 segundos (302 segundos)<\/p>\n\n\n\n<p><a href=\"https:\/\/capturly.com\/blog\/average-conversion-rate\/\" target=\"_blank\" rel=\"noopener\"><br\/><\/a><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>3. Efici\u00eancia de discagem:<\/strong> A propor\u00e7\u00e3o de conex\u00f5es bem-sucedidas em rela\u00e7\u00e3o \u00e0s tentativas de chamadas de sa\u00edda, geralmente expressa como uma porcentagem. A efici\u00eancia da discagem mede a efic\u00e1cia do contato com os clientes potenciais e ajuda a otimizar as estrat\u00e9gias de chamada para maximizar as taxas de contato e as oportunidades de vendas.<\/p>\n\n\n\n<div class=\"wp-block-group note\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group side-text\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Observa\u00e7\u00e3o<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left\"><strong>Refer\u00eancia global: <\/strong><a href=\"https:\/\/www.sqmgroup.com\/resources\/library\/blog\/industry-standards-top-call-center-kpis\" target=\"_blank\" rel=\"noopener\">80% em 20 segundos<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/capturly.com\/blog\/average-conversion-rate\/\" target=\"_blank\" rel=\"noopener\"><br\/><\/a><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>4.<\/strong> <strong>Velocidade do pipeline:<\/strong> A taxa na qual os clientes potenciais passam pelo pipeline de vendas, desde o contato inicial at\u00e9 a convers\u00e3o. As atividades de vendas outbound influenciam a velocidade do pipeline e fornecem insights sobre a efic\u00e1cia dos processos de vendas e a sa\u00fade geral do funil de vendas.<\/p>\n\n\n\n<div class=\"wp-block-group note\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group side-text\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Observa\u00e7\u00e3o<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left\"><strong>Refer\u00eancia global: <\/strong>Varia muito. <a href=\"https:\/\/www.triblio.com\/pipeline-velocity\" target=\"_blank\" rel=\"noopener\">Calcule o seu<\/a>.<\/p>\n\n\n\n<p><a href=\"https:\/\/capturly.com\/blog\/average-conversion-rate\/\" target=\"_blank\" rel=\"noopener\"><br\/><\/a><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>5.<\/strong> <strong>Pontua\u00e7\u00e3o de satisfa\u00e7\u00e3o do cliente (CSAT):<\/strong> Uma m\u00e9trica usada para medir a satisfa\u00e7\u00e3o do cliente com a experi\u00eancia de suporte, normalmente coletada por meio de pesquisas p\u00f3s-chamada ou mecanismos de feedback. As pontua\u00e7\u00f5es CSAT fornecem insights sobre a qualidade das intera\u00e7\u00f5es de suporte e a presta\u00e7\u00e3o geral de servi\u00e7os.<\/p>\n\n\n\n<div class=\"wp-block-group note\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group side-text\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Observa\u00e7\u00e3o<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left\"><strong>Refer\u00eancia global: <\/strong><a href=\"https:\/\/blog.hubspot.com\/service\/customer-satisfaction-score\" target=\"_blank\" rel=\"noopener\">75% &#8211; 80%<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/capturly.com\/blog\/average-conversion-rate\/\" target=\"_blank\" rel=\"noopener\"><br\/><\/a><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Pr\u00e1ticas recomendadas para campanhas de chamadas de sa\u00edda<\/h2>\n\n\n\n<p>Al\u00e9m do que discutimos na se\u00e7\u00e3o anterior, h\u00e1 algumas coisas que voc\u00ea pode fazer para melhorar ainda mais suas campanhas de chamadas de sa\u00edda. Estes incluem:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Personalize os esfor\u00e7os de divulga\u00e7\u00e3o:<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Pense al\u00e9m dos scripts gen\u00e9ricos e das respostas prontas. A personaliza\u00e7\u00e3o \u00e9 fundamental para captar a aten\u00e7\u00e3o do seu cliente potencial e criar um relacionamento. Reserve um tempo para pesquisar seus clientes em potencial e adaptar suas mensagens para atender aos pontos problem\u00e1ticos, interesses e necessidades espec\u00edficos deles.  <\/p>\n\n\n\n<p>Incorpore detalhes pessoais em suas conversas, como intera\u00e7\u00f5es recentes ou not\u00edcias relacionadas ao setor, para demonstrar que voc\u00ea fez sua li\u00e7\u00e3o de casa e se preocupa genuinamente com o sucesso deles.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Priorize a qualidade em vez da quantidade:<\/strong><\/li>\n<\/ul>\n\n\n\n<p>No mundo acelerado das chamadas de sa\u00edda, pode ser tentador concentrar-se apenas na discagem do maior n\u00famero poss\u00edvel de n\u00fameros. Entretanto, a qualidade deve sempre prevalecer sobre a quantidade.  <\/p>\n\n\n\n<p>Em vez de perseguir cotas arbitr\u00e1rias de chamadas, esforce-se para participar de conversas significativas que agreguem valor para ambas as partes. Invista tempo em ouvir ativamente, fazer perguntas de sondagem e compreender verdadeiramente os desafios e objetivos de seu cliente potencial.  <\/p>\n\n\n\n<p>Ao priorizar intera\u00e7\u00f5es de qualidade, voc\u00ea n\u00e3o apenas aumentar\u00e1 suas chances de convers\u00e3o, mas tamb\u00e9m promover\u00e1 relacionamentos de longo prazo baseados na confian\u00e7a e no respeito m\u00fatuo.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Aproveite a comunica\u00e7\u00e3o multicanal:<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Embora as chamadas de sa\u00edda sejam uma ferramenta poderosa em seu arsenal de marketing, \u00e9 essencial complement\u00e1-las com outros canais de comunica\u00e7\u00e3o para que voc\u00ea tenha uma estrat\u00e9gia hol\u00edstica de alcance.  <\/p>\n\n\n\n<p>Incorpore e-mail, SMS, m\u00eddia social e outros canais em sua campanha para alcan\u00e7ar os clientes em potencial onde eles s\u00e3o mais receptivos. Ao diversificar sua abordagem de comunica\u00e7\u00e3o, voc\u00ea aumentar\u00e1 suas chances de se conectar com os clientes em potencial e refor\u00e7ar\u00e1 sua mensagem em v\u00e1rios pontos de contato.  <\/p>\n\n\n\n<p>Lembre-se de manter a consist\u00eancia no tom, na marca e na mensagem em todos os canais para proporcionar uma experi\u00eancia perfeita e coesa ao cliente.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Adote a \u00e9tica:<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Obtenha o consentimento expl\u00edcito antes de entrar em contato com os clientes em potencial, respeite suas prefer\u00eancias de privacidade e forne\u00e7a mecanismos claros de cancelamento para aqueles que desejarem cancelar a assinatura de comunica\u00e7\u00f5es futuras. Ao priorizar a conformidade e a \u00e9tica, voc\u00ea criar\u00e1 confian\u00e7a com seu p\u00fablico e proteger\u00e1 sua reputa\u00e7\u00e3o a longo prazo.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">5 erros comuns a serem evitados em chamadas de sa\u00edda<\/h2>\n\n\n\n<p>Agora que j\u00e1 vimos tudo o que voc\u00ea <strong>deve fazer <\/strong>para criar a melhor campanha de call center de sa\u00edda poss\u00edvel, vamos ver algumas das coisas que voc\u00ea <strong>definitivamente n\u00e3o deve fazer<\/strong>. Isso inclui:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>Ignorar a import\u00e2ncia dos testes A\/B<\/strong><\/h3>\n\n\n\n<p>Um dos erros mais significativos que as empresas cometem nas chamadas outbound \u00e9 n\u00e3o testar e iterar suas estrat\u00e9gias. O teste A\/B envolve a compara\u00e7\u00e3o de duas ou mais varia\u00e7\u00f5es de um elemento da campanha (como mensagens, scripts ou estrat\u00e9gias de discagem) para determinar qual tem melhor desempenho.  <\/p>\n\n\n\n<p>Ao negligenciar os testes A\/B, voc\u00ea perde oportunidades valiosas de identificar o que mais repercute no seu p\u00fablico e otimizar sua abordagem de acordo com isso. Incorpore o teste A\/B ao processo de planejamento da campanha para refinar e melhorar continuamente seus esfor\u00e7os de divulga\u00e7\u00e3o.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>N\u00e3o personalizar (o suficiente)<\/strong><\/h3>\n\n\n\n<p>No mundo hiperconectado de hoje, os clientes esperam experi\u00eancias personalizadas em cada ponto de contato. No entanto, muitas empresas ignoram a import\u00e2ncia de adaptar seus esfor\u00e7os de divulga\u00e7\u00e3o \u00e0s prefer\u00eancias e necessidades individuais.  <\/p>\n\n\n\n<p>Mensagens gen\u00e9ricas ou impessoais podem ser vistas como spam ou insinceras, o que leva ao desinteresse ou \u00e0 frustra\u00e7\u00e3o dos clientes em potencial.  <\/p>\n\n\n\n<p>Para evitar esse erro, invista tempo na compreens\u00e3o do seu p\u00fablico-alvo e na elabora\u00e7\u00e3o de mensagens personalizadas que se identifiquem com seus desafios, metas e interesses exclusivos. Incorpore tokens de personaliza\u00e7\u00e3o, como nomes pr\u00f3prios ou intera\u00e7\u00f5es anteriores, para fazer com que seu alcance pare\u00e7a mais genu\u00edno e relevante.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>Subestimando o valor do feedback<\/strong><\/h3>\n\n\n\n<p>O feedback \u00e9 uma fonte valiosa de insights que podem ajudar voc\u00ea a identificar pontos cegos, descobrir oportunidades de melhoria e refinar sua <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/7-maneiras-de-melhorar-sua-estrategia-de-chamadas-ativas\/\">estrat\u00e9gia de chamadas de sa\u00edda<\/a>. No entanto, muitas empresas ignoram a import\u00e2ncia de solicitar feedback de agentes e clientes potenciais.  <\/p>\n\n\n\n<p>O fato de voc\u00ea n\u00e3o obter feedback dos agentes pode resultar na perda de oportunidades de atender \u00e0s necessidades de treinamento, otimizar processos e aumentar o moral. Da mesma forma, deixar de buscar a opini\u00e3o dos clientes em potencial significa perder insights valiosos sobre suas prefer\u00eancias, pontos problem\u00e1ticos e percep\u00e7\u00f5es da sua marca.  <\/p>\n\n\n\n<p>Fa\u00e7a da coleta de feedback uma prioridade em suas iniciativas de chamadas outbound e aproveite esses insights para promover melhorias e inova\u00e7\u00f5es significativas.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. <strong>Confiar apenas na quantidade em detrimento da qualidade<\/strong><\/h3>\n\n\n\n<p>Embora seja tentador medir o sucesso em termos de volume de chamadas e alcance, concentrar-se apenas na quantidade pode levar a retornos decrescentes e ao burnout da equipe de sa\u00edda.  <\/p>\n\n\n\n<p>O alto volume de chamadas pode resultar em fadiga, diminui\u00e7\u00e3o do envolvimento e menor qualidade das intera\u00e7\u00f5es com os clientes potenciais. Em vez de se fixar em m\u00e9tricas de discagem, priorize a qualidade em vez da quantidade, enfatizando conversas significativas, escuta ativa e constru\u00e7\u00e3o de relacionamentos.  <\/p>\n\n\n\n<p>Incentive sua equipe a investir tempo para entender as necessidades de cada cliente potencial e oferecer solu\u00e7\u00f5es personalizadas que agreguem valor. Ao mudar o foco do volume absoluto para intera\u00e7\u00f5es de qualidade, voc\u00ea ver\u00e1 um melhor envolvimento, taxas de convers\u00e3o e satisfa\u00e7\u00e3o do cliente a longo prazo.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. <strong>Ignorar a necessidade de treinamento e desenvolvimento cont\u00ednuos<\/strong><\/h3>\n\n\n\n<p>A chamada de sa\u00edda \u00e9 uma habilidade que exige refinamento e desenvolvimento cont\u00ednuos para que voc\u00ea se mantenha competitivo no din\u00e2mico cen\u00e1rio de neg\u00f3cios atual. No entanto, muitas empresas cometem o erro de tratar o treinamento como um evento \u00fanico, em vez de um processo cont\u00ednuo.  <\/p>\n\n\n\n<p>Negligenciar o investimento em treinamento e desenvolvimento cont\u00ednuos para sua equipe de outbound pode levar \u00e0 estagna\u00e7\u00e3o, \u00e0 diminui\u00e7\u00e3o do desempenho e \u00e0 perda de oportunidades de crescimento.  <\/p>\n\n\n\n<p>Crie uma cultura de aprendizado em sua organiza\u00e7\u00e3o, oferecendo sess\u00f5es regulares de treinamento, workshops e recursos para ajudar seus agentes a aprimorar suas habilidades de comunica\u00e7\u00e3o, conhecimento do produto e t\u00e9cnicas de tratamento de obje\u00e7\u00f5es.  <\/p>\n\n\n\n<p>Ao priorizar o aprendizado e o desenvolvimento cont\u00ednuos, voc\u00ea capacitar\u00e1 sua equipe para se destacar e obter sucesso em suas campanhas de chamadas de sa\u00edda.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Conclus\u00e3o<\/h2>\n\n\n\n<p>Dominar a arte das campanhas de chamadas outbound \u00e9 a chave para garantir sua viabilidade competitiva e a continuidade dos neg\u00f3cios nos pr\u00f3ximos anos. E, embora isso possa levar tempo e pr\u00e1tica, agora voc\u00ea sabe tudo o que precisa para come\u00e7ar.<\/p>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#000\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">Voc\u00ea quer mais? Desbloqueie o mundo das vendas de sa\u00edda em 2025.<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"213\" height=\"300\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Book-Cover-5-213x300.png\" alt=\"\" class=\"wp-image-208588\" style=\"object-fit:cover\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Book-Cover-5-213x300.png 213w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Book-Cover-5-303x428.png 303w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Book-Cover-5-300x424.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Book-Cover-5-80x113.png 80w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Book-Cover-5-62x88.png 62w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Book-Cover-5.png 450w\" sizes=\"auto, (max-width: 213px) 100vw, 213px\" \/><\/figure><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/outbound-sales-ebook\/\">Leia de gra\u00e7a<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover ct-block-article-faq ct-virtual-numbers-page-rankmath-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-148766\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/10\/blog-article-faq-cover-question-marks.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center ct-block-article-faq-header\">Perguntas frequentes<\/h3>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">O que \u00e9 chamada de sa\u00edda?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>As chamadas de sa\u00edda s\u00e3o uma abordagem proativa em que as empresas entram em contato com clientes potenciais por meio de chamadas telef\u00f4nicas para v\u00e1rias finalidades, como vendas, gera\u00e7\u00e3o de leads ou atendimento ao cliente.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Como voc\u00ea automatiza as chamadas de sa\u00edda?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Voc\u00ea pode automatizar as chamadas de sa\u00edda usando software ou plataformas especializadas que permitem programar e executar chamadas automaticamente com base em crit\u00e9rios ou fluxos de trabalho predefinidos.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Como tornar as chamadas de sa\u00edda mais eficazes?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Para aumentar a efic\u00e1cia das chamadas de sa\u00edda, concentre-se na personaliza\u00e7\u00e3o, no alcance direcionado, na ades\u00e3o \u00e0 conformidade, no treinamento cont\u00ednuo e no monitoramento do desempenho.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1710149050963\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">O que \u00e9 um software de call center de sa\u00edda?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p><a href=\"https:\/\/staging.cloudtalk.io\/blog\/what-is-outbound-call-center\/\" target=\"_blank\" rel=\"noopener\">O software de call center de sa\u00edda<\/a> \u00e9 uma solu\u00e7\u00e3o tecnol\u00f3gica projetada para facilitar as opera\u00e7\u00f5es de chamadas de sa\u00edda, incluindo gerenciamento de contatos, automa\u00e7\u00e3o de discagem, grava\u00e7\u00e3o de chamadas, relat\u00f3rios e an\u00e1lises.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>O alcance eficaz pode fazer com que sua empresa seja um sucesso ou um fracasso. No entanto, a cria\u00e7\u00e3o de&#8230;<\/p>\n","protected":false},"author":132,"featured_media":208717,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-226007","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/posts\/226007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/users\/132"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/comments?post=226007"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/posts\/226007\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/media\/208717"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/media?parent=226007"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/categories?post=226007"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/tags?post=226007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}