{"id":114470,"date":"2022-05-17T00:44:18","date_gmt":"2022-05-16T22:44:18","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/as-6-melhores-integracoes-de-telefone-e-aplicativos-de-ligacao-com-a-intercom\/"},"modified":"2024-04-19T19:48:06","modified_gmt":"2024-04-19T17:48:06","slug":"as-6-melhores-integracoes-de-telefone-e-aplicativos-de-ligacao-com-a-intercom","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/pt-br\/blog\/as-6-melhores-integracoes-de-telefone-e-aplicativos-de-ligacao-com-a-intercom\/","title":{"rendered":"As 6 melhores integra\u00e7\u00f5es de telefone e aplicativos de liga\u00e7\u00e3o com a Intercom"},"content":{"rendered":"\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"has-text-align-center has-black-color has-text-color wp-block-heading\" id=\"the-6-best-intercom-phone-integrations-and-calling-apps\"><meta charset=\"utf-8\"\/>As 6 melhores integra\u00e7\u00f5es de telefone <br\/>e aplicativos de liga\u00e7\u00e3o com a Intercom<\/h1>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"666\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-1024x666.png\" alt=\"Intercom\" class=\"wp-image-13641\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-1024x666.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-300x195.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-768x499.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-200x130.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-689x448.png 689w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-560x364.png 560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-484x315.png 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-400x260.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-392x255.png 392w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-123x80.png 123w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-208x135.png 208w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-64x42.png 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-medium-font-size\">A Intercom j\u00e1 \u00e9 uma das ferramentas mais poderosas e populares quando se trata de suporte ao cliente. Mas quando conectado a um call center ou aplicativo de liga\u00e7\u00f5es, seus recursos podem crescer ainda mais. Qual da longa lista de integra\u00e7\u00f5es de telefone com a Intercom dispon\u00edveis eu devo escolher? Leia nossa lista das 6 melhores integra\u00e7\u00f5es com a Intercom para descobrir!<\/p>\n\n\n\n<p>Os tempos em que as empresas podiam negligenciar o atendimento ao cliente em favor da gera\u00e7\u00e3o de leads j\u00e1 se foram.<\/p>\n\n\n\n<p><strong>Hoje em dia:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/review42.com\/customer-service-statistics\/\" target=\"_blank\" rel=\"noopener\">48% dos consumidores param de fazer neg\u00f3cios com uma empresa ap\u00f3s uma experi\u00eancia ruim<\/a><\/li><li>89% mudam para outra marca ap\u00f3s um \u00fanico problema relacionado ao atendimento ao cliente<\/li><li><a href=\"https:\/\/review42.com\/customer-service-statistics\/\" target=\"_blank\" rel=\"noopener\">89% das empresas competem<\/a> apenas na qualidade do atendimento ao cliente<\/li><\/ul>\n\n\n<p><strong>Os clientes ainda t\u00eam problemas para chegar ao atendimento ao cliente: <\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.superoffice.com\/blog\/response-times\/\" target=\"_blank\" rel=\"noopener\">88% dos clientes esperam uma resposta<\/a> de uma empresa em 60 minutos,<\/li><li>enquanto 30% esperam em 15 minutos.<\/li><\/ul>\n\n\n<p>De acordo com a pesquisa do SuperOffice, as <strong>empresas tendem a levar cerca de 12 horas para responder a um e-mail de um cliente<\/strong>. E nem vamos falar sobre suporte por telefone &#8211; conectar-se \u00e0 pessoa certa na primeira tentativa ainda \u00e9 bastante complicado.<\/p>\n\n\n\n<p><strong>Para acelerar o atendimento ao cliente e melhorar a satisfa\u00e7\u00e3o do cliente, muitos clientes come\u00e7aram a usar ferramentas de chat ao vivo, como a Intercom.<\/strong><\/p>\n\n\n\n<h2 class=\"has-black-color has-text-color wp-block-heading\" id=\"what-is-intercom\"><strong>O que \u00e9 a Intercom?<\/strong><\/h2>\n\n\n\n<p>Se voc\u00ea pensou em obter um sistema de chat ao vivo para sua empresa, certamente j\u00e1 ouviu falar da Intercom, pois <strong>\u00e9 uma das plataformas de conversa\u00e7\u00e3o mais poderosas e populares do mercado<\/strong>. <\/p>\n\n\n\n<p>O n\u00facleo do sistema \u00e9 um <strong>sistema de mensagens de chat ao vivo<\/strong> que permite que sua equipe de suporte ajude os visitantes do site de forma muito mais r\u00e1pida do que \u00e9 poss\u00edvel por telefone ou e-mail. A Intercom tamb\u00e9m oferece uma <strong>central de autoatendimento<\/strong> onde os clientes podem encontrar respostas para seus pr\u00f3prios problemas pesquisando a base de conhecimento ou pedindo a um bot para ajud\u00e1-los com problemas simples, mas comuns.<\/p>\n\n\n\n<p>Al\u00e9m desses recursos principais, a Intercom tamb\u00e9m fornece v\u00e1rias outras ferramentas integradas, como <strong>automa\u00e7\u00e3o de marketing<\/strong>, <strong>e-mail marketing<\/strong> e <strong>gera\u00e7\u00e3o de leads<\/strong>. O que mais voc\u00ea deve saber sobre a Intercom?<\/p>\n\n\n\n<div class=\"wp-block-cover aligncenter button-with-graphics\"><span aria-hidden=\"true\" class=\"has-background-dim-0 wp-block-cover__gradient-background has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"991\" height=\"412\" class=\"wp-block-cover__image-background wp-image-309\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_BG_Block_02.svg\" style=\"object-position:50% 50%\" data-object-fit=\"cover\" data-object-position=\"50% 50%\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"call-center-integrations-for-intercom\">Integra\u00e7\u00f5es de call center para Intercom<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/integre-o-intercom-ao-seu-software-de-contact-center\/\" style=\"border-radius:3px\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>EXPLORAR TUDO<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"431\" height=\"416\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_Illustration_04.svg\" alt=\"ilustra&#xE7;&#xE3;o dashboard\" class=\"wp-image-317\"\/><\/figure><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n\n\n<h2 class=\"has-black-color has-text-color wp-block-heading\" id=\"intercom\"><strong>Intercom<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><meta charset=\"utf-8\"\/><strong>Classifica\u00e7\u00e3o<\/strong>:<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.5\/5 &#8211; 225 avalia\u00e7\u00f5es<\/p>\n\n\n\n<p class=\"has-text-align-center\"><a rel=\"noreferrer noopener\" href=\"https:\/\/www.capterra.com\/p\/182004\/CloudTalk\/\" target=\"_blank\">Leia as avalia\u00e7\u00f5es<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pre\u00e7o:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>De USD 39 para o plano mais b\u00e1sico, at\u00e9 USD 499 para um plano avan\u00e7ado e USD 999 para o plano corporativo.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Recursos:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Al\u00e9m do chat ao vivo, que \u00e9 o n\u00facleo da plataforma da Intercom, tamb\u00e9m possui um n\u00famero impressionante de ferramentas, desde automa\u00e7\u00e3o de marketing (como bot\u00f5es de CTA personaliz\u00e1veis) at\u00e9 automa\u00e7\u00e3o de e-mail e resposta autom\u00e1tica.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integra\u00e7\u00f5es:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Mais de 150, desde ferramentas de automa\u00e7\u00e3o e an\u00e1lise at\u00e9 ferramentas de CRM e agendamento.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Aplicativo mobile:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Dispon\u00edvel para Android e iOS.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pr\u00f3s:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Alta capacidade de personaliza\u00e7\u00e3o e uma grande quantidade de ferramentas integradas.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contras:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Voc\u00ea precisa calcular o custo de seus planos com cuidado para evitar uma surpresa durante o per\u00edodo de cobran\u00e7a, pois o pre\u00e7o \u00e9 bastante complicado.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Teste gratuito:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Sim, por 14 dias.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>Mesmo que a Intercom em si seja bastante poderosa, ela n\u00e3o pode fazer tudo. Por exemplo, ela n\u00e3o pode lidar com chamadas da mesma forma que um sistema de telefonia em nuvem ou um aplicativo de chamadas. Mas e se voc\u00ea pudesse conectar a Intercom a um aplicativo de chamadas ou sistema de telefonia na nuvem usando uma das dezenas de integra\u00e7\u00f5es de telefone da Intercom dispon\u00edveis? <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Os atendentes de suporte ao cliente seriam capazes de <strong>automatizar v\u00e1rias tarefas<\/strong> que estavam tomando muito tempo, aumentando assim sua produtividade.<\/li><li><strong>As chamadas podem ser rastreadas, gravadas e salvas automaticamente no banco de dados da Intercom<\/strong>, para facilitar o acesso a elas sempre que voc\u00ea ou sua equipe de suporte precisarem.<\/li><li>A integra\u00e7\u00e3o de um sistema telef\u00f4nico com a Intercom d\u00e1 \u00e0 sua equipe de suporte <strong>acesso a todas as informa\u00e7\u00f5es sobre seus clientes e cria uma experi\u00eancia personalizada<\/strong>.<\/li><li>Ao <strong>usar os dados provenientes do sistema da Intercom<\/strong>, sua equipe de suporte n\u00e3o apenas poder\u00e1 fornecer uma experi\u00eancia de alto n\u00edvel ao cliente, mas tamb\u00e9m criar conte\u00fado e campanhas personalizadas.<\/li><\/ul>\n\n\n<p>Quando se trata de integra\u00e7\u00f5es de telefone e v\u00eddeo, a Intercom pode ser perfeitamente conectada a 27 ferramentas e aplicativos diferentes, desde aplicativos simples de compartilhamento de v\u00eddeo at\u00e9 sistemas de nuvem virtual completos. Qual voc\u00ea deve usar?<\/p>\n\n\n\n<h2 class=\"has-black-color has-text-color wp-block-heading\" id=\"best-intercom-phone-integrations-and-calling-apps\"><strong>Melhores integra\u00e7\u00f5es de telefone e aplicativos de liga\u00e7\u00e3o com a Intercom<\/strong><\/h2>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"1-cloudtalk\"><strong>1 &#8211; CloudTalk<\/strong><\/h3>\n\n\n\n<p><strong>O CloudTalk \u00e9 um sistema telef\u00f4nico baseado em nuvem para equipes de suporte e vendas.<\/strong> O CloudTalk oferece a voc\u00ea uma melhor capacidade de gerenciar seus fluxos de chamadas, fazer automa\u00e7\u00e3o com economia de tempo, registrar todas as suas atividades de chamadas e muito mais. <\/p>\n\n\n\n<p>Essa integra\u00e7\u00e3o lhe dar\u00e1 acesso a todos os dados do <strong>hist\u00f3rico de chamadas e grava\u00e7\u00f5es de chamadas em sua conta da Intercom<\/strong>. Se voc\u00ea fizer ou receber uma chamada (incluindo chamadas perdidas e correio de voz), ela ser\u00e1 enviada instantaneamente para a Intercom como uma conversa ou evento. Al\u00e9m disso, todas as conversas e contatos ser\u00e3o sincronizados com o CloudTalk, para que sua equipe seja mais eficiente.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Classifica\u00e7\u00e3o:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.6\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.4\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pre\u00e7o:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>De USD 15 para o plano Starter a USD 35 por m\u00eas para o plano Expert, pago anualmente.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Recursos:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Mais de 50, incluindo n\u00fameros internacionais e de liga\u00e7\u00e3o gratuita de mais de 160 pa\u00edses, call centers receptivos, ativos e combinados, al\u00e9m de v\u00e1rias ferramentas de relat\u00f3rios e an\u00e1lises.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integra\u00e7\u00f5es:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>26 dispon\u00edveis, al\u00e9m de integra\u00e7\u00e3o com Zapier.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Aplicativo mobile:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Dispon\u00edvel para Android e iOS.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pr\u00f3s:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Voc\u00ea pode obter um n\u00famero de telefone local de mais de 160 pa\u00edses diretamente do aplicativo.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contras:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>V\u00e1rios usu\u00e1rios reclamam da falta de recursos, bugs e da velocidade geral do aplicativo mobile.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Teste gratuito:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/teste-gratuito-de-14-dias-do-cloudtalk\/\">Sim, por 14 dias.<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Intercom + CloudTalk Integration Overview - How To Use Phone System Integration In Intercom\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/026kAd9IdP4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"2-callhippo\"><strong>2 &#8211; CallHippo<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Classifica\u00e7\u00e3o:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-empty\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.2\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-empty\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.1\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pre\u00e7o:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>De USD 16 por m\u00eas para um plano b\u00e1sico a USD 30 por m\u00eas.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Recursos:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>CallHippo fornece ferramentas regulares de call center e telefonia, como URA, registro de chamadas, monitoramento e grava\u00e7\u00e3o, al\u00e9m de v\u00e1rias ferramentas de relat\u00f3rios\/an\u00e1lises.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integra\u00e7\u00f5es:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Mais de 90, desde os sistemas de CRM mais populares at\u00e9 help desks, ferramentas de an\u00e1lise e aplicativos de produtividade. Eles tamb\u00e9m podem ser integrados ao Zapier, para conectar indiretamente todos os aplicativos Zapier ao CallHippo.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Aplicativo mobile:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Dispon\u00edvel para Android e iOS.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pr\u00f3s:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Atendimento ao cliente muito gentil e prestativo, um dos maiores n\u00fameros de integra\u00e7\u00f5es dispon\u00edveis.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contras:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>A vers\u00e3o b\u00e1sica \u00e9 severamente limitada, com a maioria das ferramentas essenciais para call centers (como URA ou Power Dialer) dispon\u00edveis apenas em planos de pre\u00e7os mais altos.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Teste gratuito:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Apenas a pedido.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"3-nuacom\"><strong>3 &#8211; Nuacom<\/strong><\/h3>\n\n\n\n<p>Nuacom \u00e9 uma solu\u00e7\u00e3o de sistema de telefonia VoIP &#8220;All-in-one&#8221; para empresas de todos os tipos e tamanhos. Em compara\u00e7\u00e3o com outras empresas mencionadas aqui, a Nuacom, al\u00e9m de seu sistema, tamb\u00e9m oferece v\u00e1rios telefones locais compat\u00edveis com VoIP. Aqui est\u00e1 o que mais voc\u00ea deve saber sobre a ferramenta: <\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Classifica\u00e7\u00e3o:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.8\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n            <i class=\"icon icon-star-empty\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">3.8\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pre\u00e7o:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>De EUR 9,99 (USD 12) a EUR 34,99 (USD 41) por atendente, por m\u00eas.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Recursos:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Mais de 50, desde transfer\u00eancias inteligentes de chamadas, click to call e mensagens SMS, at\u00e9 v\u00e1rias op\u00e7\u00f5es de automa\u00e7\u00e3o, como URA e roteamento de chamadas baseado em tempo.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integra\u00e7\u00f5es:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>A Nuacom possui apenas 10 integra\u00e7\u00f5es diretas (com os principais provedores de CRM, Intercom e ferramentas do Google), mas pode ser conectada a outros aplicativos via Zapier.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Aplicativo mobile:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Dispon\u00edvel para Android e iOS.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pr\u00f3s:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Suporte ao cliente excepcional, de acordo com os usu\u00e1rios do Capterra.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contras:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Configurar o sistema e seu uso inicial pode ser um pouco problem\u00e1tico.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Teste gratuito:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Sim, por 14 dias.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"4-ozonetel\"><strong>4 &#8211; Ozonetel<\/strong><\/h3>\n\n\n\n<p>Ozonetel CloudAgent pode ser usado para comunica\u00e7\u00e3o receptiva e ativa com clientes, pois pode fornecer suporte omnichannel (e-mail, chamadas, SMS e m\u00eddia social). O interessante \u00e9 que eles t\u00eam op\u00e7\u00f5es de nuvem, h\u00edbridas e locais, para que uma empresa possa escolher a op\u00e7\u00e3o que melhor se adapta a eles. Aqui est\u00e1 o que mais voc\u00ea deve saber sobre a ferramenta:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Classifica\u00e7\u00e3o: <\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.5\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.6\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pre\u00e7o:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>De USD 25 a USD 55 por atendente, por m\u00eas<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><meta charset=\"utf-8\"\/><strong>Recursos: <\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Para citar apenas alguns, Ozonetel oferece gerenciamento de filas, grava\u00e7\u00e3o de chamadas, um call center receptivo e ativo, unidade de resposta aud\u00edvel (URA) e reconhecimento de fala para texto. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><meta charset=\"utf-8\"\/><strong>Integra\u00e7\u00f5es<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Salesforce, Hubspot, Intercom, Zoho, Microsoft Dynamics, Zendesk e Freshworks.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Aplicativo mobile:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>N\u00e3o.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pr\u00f3s:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Ferramentas de an\u00e1lise de fala baseadas em IA que monitoram a velocidade e o volume de voz de um atendente e rastreiam o sentimento do cliente em rela\u00e7\u00e3o \u00e0 empresa.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contras:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Sem integra\u00e7\u00e3o com o Zapier, o que restringe fortemente as op\u00e7\u00f5es de integra\u00e7\u00e3o, al\u00e9m de ainda n\u00e3o terem um aplicativo mobile.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Teste gratuito:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Sim, 14 dias.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"5-callfire\"><strong>5 &#8211; CallFire<\/strong><\/h3>\n\n\n\n<p>CallFire \u00e9 um servi\u00e7o de rastreamento e grava\u00e7\u00e3o de chamadas simples e f\u00e1cil de usar para pequenas e m\u00e9dias empresas. O que mais voc\u00ea deve saber sobre este sistema?<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Classifica\u00e7\u00e3o:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.4\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.5\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pre\u00e7o:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>De USD 99 por atendente, por m\u00eas, a USD 599 para a vers\u00e3o pro<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Recursos:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Registro de chamadas, roteamento, monitoramento e grava\u00e7\u00e3o, correio de voz personalizado, menu URA, scripts personalizados, discador preditivo, entre outros.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integra\u00e7\u00f5es:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>O site deles n\u00e3o possui uma lista de op\u00e7\u00f5es dispon\u00edveis, no entanto, o aplicativo \u00e9 mencionado no site do Zapier como tendo integra\u00e7\u00e3o com ele. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Aplicativo mobile:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>N\u00e3o.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pr\u00f3s:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Vers\u00e1til e f\u00e1cil de usar.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contras:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Falta de aplicativo mobile, falta de lista de integra\u00e7\u00e3o em seu site.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Teste gratuito:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Sim<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"has-black-color has-text-color wp-block-heading\" id=\"conclusion\"><strong>Conclus\u00e3o:<\/strong><\/h2>\n\n\n\n<p>N\u00e3o h\u00e1 d\u00favidas de que a Intercom j\u00e1 \u00e9 uma ferramenta incr\u00edvel de suporte ao cliente, mas com as integra\u00e7\u00f5es certas, ela pode se tornar ainda mais poderosa. O uso de uma das integra\u00e7\u00f5es telef\u00f4nicas da Intercom pode ser especialmente \u00fatil para o seu neg\u00f3cio, pois pode melhorar <strong>naturalmente a produtividade da sua equipe de suporte gra\u00e7as \u00e0 automatiza\u00e7\u00e3o de algumas de suas ferramentas di\u00e1rias<\/strong>. Isso tamb\u00e9m <strong>melhorar\u00e1 a satisfa\u00e7\u00e3o do cliente como resultado<\/strong>.<\/p>\n\n\n\n<p>Hoje em dia, quando a experi\u00eancia do cliente se tornou um fator t\u00e3o importante na hora de escolher uma marca ou produto, provar que o atendimento ao cliente \u00e9 de alto n\u00edvel pode ser exatamente o que lhe d\u00e1 uma vantagem.<\/p>\n\n\n\n<p>Se voc\u00ea n\u00e3o sabe por onde come\u00e7ar quando se trata de integrar a Intercom com sistemas telef\u00f4nicos ou aplicativos de liga\u00e7\u00f5es, por que n\u00e3o escolher uma das integra\u00e7\u00f5es acima e ver como funciona para o seu neg\u00f3cio?<\/p>\n\n\n\n<p>Todas as ferramentas acima oferecem um per\u00edodo de teste durante o qual voc\u00ea pode testar a ferramenta de dentro para fora. <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/teste-gratuito-de-14-dias-do-cloudtalk\/\">Isso inclui o CloudTalk, que tem uma avalia\u00e7\u00e3o gratuita de 14 dias que lhe d\u00e1 bastante tempo para ver como a ferramenta funciona por si mesmo.<\/a><\/p>\n\n\n\n<div class=\"wp-block-cover button-with-graphics\"><span aria-hidden=\"true\" class=\"has-background-dim-0 wp-block-cover__gradient-background has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"991\" height=\"412\" class=\"wp-block-cover__image-background wp-image-295\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_BG_Block_01.svg\" style=\"object-position:50% 50%\" data-object-fit=\"cover\" data-object-position=\"50% 50%\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"pick-the-right-ivr-for-your-business\">Escolha o URA certo para o seu neg\u00f3cio<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/5-melhores-solucoes-ura-para-testar-em-2021\/\" style=\"border-radius:3px\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>EXPERIMENTE GRATUITAMENTE<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"416\" height=\"324\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_Illustration_01.svg\" alt=\"ilustra&#xE7;&#xE3;o cliente e atendente\" class=\"wp-image-311\"\/><\/figure><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A Intercom j\u00e1 \u00e9 uma das ferramentas mais poderosas e populares quando se trata de suporte ao cliente. Mas quando&#8230;<\/p>\n","protected":false},"author":29,"featured_media":86086,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[360],"tags":[],"class_list":["post-114470","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-integracoes"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/posts\/114470","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/comments?post=114470"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/posts\/114470\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/media\/86086"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/media?parent=114470"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/categories?post=114470"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/tags?post=114470"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}