{"id":311426,"date":"2026-01-09T04:07:51","date_gmt":"2026-01-09T02:07:51","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/ferramentas-de-call-center\/transcricao-de-chamadas\/"},"modified":"2026-01-09T04:09:21","modified_gmt":"2026-01-09T02:09:21","slug":"transcricao-de-chamadas","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/pt-br\/ferramentas-de-call-center\/transcricao-de-chamadas\/","title":{"rendered":"Transcri\u00e7\u00e3o de chamadas"},"content":{"rendered":"\n<div class=\"wp-block-group hero-section split-image-03\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h1 class=\"wp-block-heading\">Capture cada palavra com o software de transcri\u00e7\u00e3o automatizada de chamadas<\/h1>\n\n\n\n<p>Capture automaticamente suas chamadas em formato escrito com a transcri\u00e7\u00e3o avan\u00e7ada de chamadas com IA. Nosso software de transcri\u00e7\u00e3o autom\u00e1tica de chamadas garante que voc\u00ea nunca perca detalhes cruciais, facilitando a grava\u00e7\u00e3o, a pesquisa e a revis\u00e3o de conversas a qualquer momento. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/agende-uma-demo\/\">Contato com vendas<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/teste-gratuito-de-14-dias-do-cloudtalk\/\">Experimente gratuitamente<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-video\"><video autoplay=\"\" loop=\"\" muted=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/11\/Transcript.mp4\" playsinline=\"\"><\/video><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Registre, analise e colha os frutos<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-zapFast type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Aumente a produtividade em 23%<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Pare de fazer anota\u00e7\u00f5es e ouvir ao mesmo tempo. Com o software de transcri\u00e7\u00e3o autom\u00e1tica de chamadas, sua equipe pode se concentrar totalmente na conversa, n\u00e3o no teclado. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lineChartUp02 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H4.6C4.03995 21 3.75992 21 3.54601 20.891C3.35785 20.7951 3.20487 20.6422 3.10899 20.454C3 20.2401 3 19.9601 3 19.4V3M21 7L15.5657 12.4343C15.3677 12.6323 15.2687 12.7313 15.1545 12.7684C15.0541 12.8011 14.9459 12.8011 14.8455 12.7684C14.7313 12.7313 14.6323 12.6323 14.4343 12.4343L12.5657 10.5657C12.3677 10.3677 12.2687 10.2687 12.1545 10.2316C12.0541 10.1989 11.9459 10.1989 11.8455 10.2316C11.7313 10.2687 11.6323 10.3677 11.4343 10.5657L7 15M21 7H17M21 7V11\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Aumentar as convers\u00f5es em 20%<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Aproveite o software de transcri\u00e7\u00e3o de chamadas com IA para analisar as chamadas de vendas, ajustar suas estrat\u00e9gias de vendas e oferecer um melhor treinamento.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lock01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M17 10V8C17 5.23858 14.7614 3 12 3C9.23858 3 7 5.23858 7 8V10M12 14.5V16.5M8.8 21H15.2C16.8802 21 17.7202 21 18.362 20.673C18.9265 20.3854 19.3854 19.9265 19.673 19.362C20 18.7202 20 17.8802 20 16.2V14.8C20 13.1198 20 12.2798 19.673 11.638C19.3854 11.0735 18.9265 10.6146 18.362 10.327C17.7202 10 16.8802 10 15.2 10H8.8C7.11984 10 6.27976 10 5.63803 10.327C5.07354 10.6146 4.6146 11.0735 4.32698 11.638C4 12.2798 4 13.1198 4 14.8V16.2C4 17.8802 4 18.7202 4.32698 19.362C4.6146 19.9265 5.07354 20.3854 5.63803 20.673C6.27976 21 7.11984 21 8.8 21Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Mantenha-se sempre 100% em conformidade<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Cumpra as normas do setor sem dor de cabe\u00e7a. Com a transcri\u00e7\u00e3o automatizada de chamadas para acompanhamento da conformidade, voc\u00ea pode armazenar, revisar e auditar facilmente todas as conversas. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Ajudamos milhares de empresas globais a<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">Estudos de caso com clientes que est\u00e3o construindo mais rapidamente.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/teste-gratuito-de-14-dias-do-cloudtalk\/\" class=\"btn btn-ghost\">Experimente gratuitamente<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/agende-uma-demo\/\" class=\"btn btn-primary\">Contato com vendas<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Mecanismo de vendas global baseado em conversas conectadas<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;As transcri\u00e7\u00f5es e an\u00e1lises de IA do CloudTalk facilitam o acompanhamento das propor\u00e7\u00f5es de conversa, profundidade de descoberta e desempenho regional, tudo isso sem a necessidade de treinamento formal para come\u00e7ar.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">L\u00edder da equipe de SDR, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leia o estudo de caso <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Revolucionando a efici\u00eancia do Revolut e economizando mais de 40 horas<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;Gra\u00e7as \u00e0 confiabilidade do CloudTalk, pudemos melhorar o desempenho das equipes de vendas e fechar mais neg\u00f3cios do que jamais poder\u00edamos ter imaginado.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chefe de opera\u00e7\u00f5es<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leia o estudo de caso <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Aumento da produtividade de 200 agentes de suporte ao cliente<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;Com o Analytics do CloudTalk, agora posso ver cada passo do caminho. Podemos encontrar discrep\u00e2ncias e obter uma compreens\u00e3o muito melhor de nossas equipes.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Gerente de entrega de servi\u00e7os<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leia o estudo de caso <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Proporcionando sucesso para a equipe de suporte ao cliente da Glovo<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;O CloudTalk melhorou o custo e a efici\u00eancia da nossa equipe. O recurso de script nos permite conduzir as chamadas de uma forma muito mais sistem\u00e1tica.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Crescimento da oferta global<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leia o estudo de caso <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">O que \u00e9 transcri\u00e7\u00e3o de chamadas?<\/h4>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/how-to-transcribe-phone-calls\/\">A transcri\u00e7\u00e3o de chamadas<\/a> \u00e9 o processo de convers\u00e3o autom\u00e1tica de conversas faladas em texto escrito usando <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/best-speech-to-text-ai\/\">o software de transcri\u00e7\u00e3o de chamadas com IA<\/a>. Essa tecnologia usa reconhecimento de fala avan\u00e7ado para fornecer transcri\u00e7\u00f5es de chamadas automatizadas que s\u00e3o r\u00e1pidas, precisas e prontas para uso.   <br\/><br\/>Se voc\u00ea precisa de transcri\u00e7\u00e3o automatizada de chamadas para suporte ao cliente, vendas ou acompanhamento de conformidade, esse software ajuda a garantir que nenhum detalhe crucial seja perdido, transformando cada conversa em um poderoso ativo comercial.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/teste-gratuito-de-14-dias-do-cloudtalk\/\">Experimente gratuitamente<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/agende-uma-demo\/\">Contato com vendas<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1.png\" alt=\"\" class=\"wp-image-294061\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-88x88.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Como funciona a transcri\u00e7\u00e3o de chamadas?<\/h4>\n\n\n\n<p>Pense na transcri\u00e7\u00e3o autom\u00e1tica de chamadas como seu assistente inteligente que nunca perde uma palavra. Com o software de transcri\u00e7\u00e3o de chamadas com IA do CloudTalk, suas chamadas s\u00e3o transcritas automaticamente em tempo real em cinco idiomas: ingl\u00eas, franc\u00eas, alem\u00e3o, portugu\u00eas e espanhol.   <br\/><br\/>E aqui est\u00e1 a melhor parte: n\u00e3o se trata apenas de uma convers\u00e3o b\u00e1sica de voz em texto. \u00c9 uma <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/call-center-voice-analytics\/\">an\u00e1lise de voz para call center<\/a> que n\u00e3o apenas fornece transcri\u00e7\u00f5es altamente precisas, mas tamb\u00e9m oferece a voc\u00ea insights mais profundos sobre cada conversa. Voc\u00ea pode entender seus clientes e melhorar o desempenho da sua equipe.  <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/teste-gratuito-de-14-dias-do-cloudtalk\/\">Experimente gratuitamente<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/agende-uma-demo\/\">Contato com vendas<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"1744\" height=\"1380\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1.png\" alt=\"\" class=\"wp-image-293306\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1.png 1744w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-300x237.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-1024x810.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-768x608.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-1536x1215.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-1365x1080.png 1365w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-938x742.png 938w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-541x428.png 541w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-424x336.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-143x113.png 143w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-88x70.png 88w\" sizes=\"auto, (max-width: 1744px) 100vw, 1744px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 benefits4cards gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">Benef\u00edcios da transcri\u00e7\u00e3o de chamadas<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Transforme as conversas em um recurso valioso<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-target04 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M16 8V5L19 2L20 4L22 5L19 8H16ZM16 8L12 11.9999M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2M17 12C17 14.7614 14.7614 17 12 17C9.23858 17 7 14.7614 7 12C7 9.23858 9.23858 7 12 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Treinamento e coaching aprimorados<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Os representantes de vendas geralmente perdem um feedback crucial durante as chamadas. O software de transcri\u00e7\u00e3o automatizada de chamadas captura cada obje\u00e7\u00e3o, pergunta e argumento bem-sucedido. As equipes estudam essas conversas, refinando sua abordagem com base em intera\u00e7\u00f5es reais com os clientes.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageSmileCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M8.99962 14C8.99962 14 10.3121 15.5 12.4996 15.5C14.6871 15.5 15.9996 14 15.9996 14M15.2496 9H15.2596M9.74962 9H9.75962M12.4996 20C17.194 20 20.9996 16.1944 20.9996 11.5C20.9996 6.80558 17.194 3 12.4996 3C7.8052 3 3.99962 6.80558 3.99962 11.5C3.99962 12.45 4.15547 13.3636 4.443 14.2166C4.55119 14.5376 4.60529 14.6981 4.61505 14.8214C4.62469 14.9432 4.6174 15.0286 4.58728 15.1469C4.55677 15.2668 4.48942 15.3915 4.35472 15.6408L2.71906 18.6684C2.48575 19.1002 2.36909 19.3161 2.3952 19.4828C2.41794 19.6279 2.50337 19.7557 2.6288 19.8322C2.7728 19.9201 3.01692 19.8948 3.50517 19.8444L8.62619 19.315C8.78127 19.299 8.85881 19.291 8.92949 19.2937C8.999 19.2963 9.04807 19.3029 9.11586 19.3185C9.18478 19.3344 9.27145 19.3678 9.44478 19.4345C10.3928 19.7998 11.4228 20 12.4996 20ZM15.7496 9C15.7496 9.27614 15.5258 9.5 15.2496 9.5C14.9735 9.5 14.7496 9.27614 14.7496 9C14.7496 8.72386 14.9735 8.5 15.2496 8.5C15.5258 8.5 15.7496 8.72386 15.7496 9ZM10.2496 9C10.2496 9.27614 10.0258 9.5 9.74962 9.5C9.47348 9.5 9.24962 9.27614 9.24962 9C9.24962 8.72386 9.47348 8.5 9.74962 8.5C10.0258 8.5 10.2496 8.72386 10.2496 9Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Melhoria da intelig\u00eancia do cliente<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Uma equipe de suporte percebe um padr\u00e3o nas reclama\u00e7\u00f5es dos clientes sobre um recurso espec\u00edfico. Sem transcri\u00e7\u00f5es, esse insight pode levar meses para aparecer. Com registros de texto pesquis\u00e1veis, as equipes identificam tend\u00eancias imediatamente, ajudando as equipes de produtos a priorizar melhorias.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-bookOpen01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"#414651\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Conformidade e documenta\u00e7\u00e3o simplificadas<\/h4>\n\n\n\n<p class=\"has-text-align-center\">As equipes jur\u00eddicas e de conformidade n\u00e3o precisam mais vasculhar grava\u00e7\u00f5es de chamadas intermin\u00e1veis. Com a transcri\u00e7\u00e3o automatizada de chamadas para conformidade, todas as promessas, confirma\u00e7\u00f5es e acordos s\u00e3o armazenados em um formato f\u00e1cil de pesquisar. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-barChart08 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H6.2C5.07989 21 4.51984 21 4.09202 20.782C3.71569 20.5903 3.40973 20.2843 3.21799 19.908C3 19.4802 3 18.9201 3 17.8V3M7 14.5V17.5M11.5 11.5V17.5M16 8.5V17.5M20.5 5.5V17.5\" stroke=\"#414651\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Tomada de decis\u00e3o orientada por dados<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Ao analisar os dados de transcri\u00e7\u00e3o de chamadas de IA, voc\u00ea pode descobrir a linguagem, as prefer\u00eancias e os pontos problem\u00e1ticos aut\u00eanticos do cliente diretamente da fonte. Esses insights do mundo real ajudam a criar mensagens, campanhas e estrat\u00e9gias de produtos. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Transforme suas transcri\u00e7\u00f5es em uma mina de ouro de insights<\/h4>\n\n\n\n<p>Quando voc\u00ea combina a transcri\u00e7\u00e3o de chamadas com <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/call-intelligence\/\">ferramentas inteligentes de intelig\u00eancia de chamadas com IA<\/a>, suas conversas armazenadas se tornam um tesouro de insights acion\u00e1veis. Com o software certo, sua equipe n\u00e3o precisa mais examinar transcri\u00e7\u00f5es intermin\u00e1veis para descobrir o que \u00e9 mais importante. <br\/><br\/>Os recursos com tecnologia de IA, como os <a href=\"https:\/\/test-staging.cloudtalk.io\/automatic-call-summary-tags\/\">resumos autom\u00e1ticos de chamadas<\/a> e <a href=\"https:\/\/test-staging.cloudtalk.io\/topics-extraction\/\">a extra\u00e7\u00e3o de t\u00f3picos<\/a>, fazem o trabalho pesado para voc\u00ea, destacando os principais momentos, revelando tend\u00eancias e apontando o que merece aten\u00e7\u00e3o. Isso facilita o aprimoramento do treinamento, a eleva\u00e7\u00e3o do atendimento ao cliente e a tomada de decis\u00f5es mais inteligentes e orientadas por dados em toda a sua organiza\u00e7\u00e3o. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/9358615-ai-analytics-report\" target=\"_blank\" rel=\"noopener\">Saiba mais<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"852\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3.png\" alt=\"\" class=\"wp-image-299045\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3.png 852w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3-300x243.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3-768x622.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3-528x428.png 528w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3-424x343.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3-140x113.png 140w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3-88x71.png 88w\" sizes=\"auto, (max-width: 852px) 100vw, 852px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Como configurar a transcri\u00e7\u00e3o de chamadas no CloudTalk?<\/h4>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li>Em sua <a href=\"https:\/\/my.cloudtalk.io\/login\" target=\"_blank\" rel=\"noopener\">conta CloudTalk<\/a>, navegue at\u00e9 <strong>Account &gt; Workflow Automations (Automa\u00e7\u00f5es de fluxo de trabalho<\/strong>).<\/li>\n\n\n\n<li>Selecione <strong>+ Adicionar fluxo de<\/strong> trabalho e nomeie seu fluxo de trabalho.<\/li>\n\n\n\n<li>Como <a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5648924-what-is-a-trigger\" target=\"_blank\" rel=\"noopener\">acionador<\/a>, selecione <em>Grava\u00e7\u00e3o carregada<\/em>.<\/li>\n\n\n\n<li>Selecione a <strong>a\u00e7\u00e3o<\/strong> <em>Speech to Text<\/em>.<\/li>\n\n\n\n<li>Confirme e continue.  <\/li>\n\n\n\n<li>Salve seu fluxo de trabalho e ative-o.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5671571-speech-to-text-transcription\" target=\"_blank\" rel=\"noopener\">Saiba mais<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"854\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light.png\" alt=\"\" class=\"wp-image-299118\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light.png 854w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light-300x242.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light-768x621.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light-530x428.png 530w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light-424x343.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light-140x113.png 140w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light-88x71.png 88w\" sizes=\"auto, (max-width: 854px) 100vw, 854px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-icon-cards-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">Recursos<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Outros recursos que voc\u00ea pode gostar<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/icon-automatic-call-summary-tags-featured.svg\" alt=\"\" class=\"wp-image-226156\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Resumo e etiquetas da chamada<\/h4>\n\n\n\n<p>Elimine a repeti\u00e7\u00e3o e aumente a efici\u00eancia com os resumos e as etiquetas p\u00f3s-chamada com tecnologia de IA.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/automatic-call-summary-tags\/\">Saiba mais<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/icon-sentiment-analysis-featured.svg\" alt=\"\" class=\"wp-image-226175\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Recurso principal<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">An\u00e1lise de sentimento<\/h4>\n\n\n\n<p>Obtenha feedback imediato sobre o humor do seu interlocutor, acompanhando as mudan\u00e7as de sentimento.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/sentiment-analysis\/\">Saiba mais<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-analytics.svg\" alt=\"\" class=\"wp-image-183062\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Recurso principal<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">An\u00e1lises<\/h4>\n\n\n\n<p>Acesse dados centralizados sobre o desempenho da sua equipe e use-os para otimizar as opera\u00e7\u00f5es, reduzir custos e fechar mais neg\u00f3cios.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/software-de-call-center-com-estatisticas\/\">Saiba mais<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/icon-listen-ratio.svg\" alt=\"\" class=\"wp-image-210071\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Taxa de conversa\u00e7\u00e3o\/escuta<\/h4>\n\n\n\n<p>Acompanhe a taxa de conversa\u00e7\u00e3o\/escuta para fornecer feedback com base em dados e aprimorar a experi\u00eancia do cliente.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/talk-listen-ratio\/\">Saiba mais<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group faq-section-accordion-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Perguntas frequentes<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Tudo o que voc\u00ea precisa saber sobre o produto e o faturamento.<\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">O que \u00e9 transcri\u00e7\u00e3o de chamadas?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>A transcri\u00e7\u00e3o de chamadas converte conversas faladas em <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/best-speech-to-text-ai\/\">texto escrito usando IA<\/a>, permitindo uma revis\u00e3o e an\u00e1lise f\u00e1ceis das chamadas.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Como funciona a transcri\u00e7\u00e3o de chamadas?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/ai-for-small-business\/\">As ferramentas com tecnologia de IA<\/a> processam o \u00e1udio da chamada, transcrevendo a fala em texto, geralmente em tempo real ou logo ap\u00f3s o t\u00e9rmino da chamada.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>A transcri\u00e7\u00e3o das chamadas \u00e9 precisa?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>A precis\u00e3o depende da qualidade do \u00e1udio e da tecnologia usada; a IA avan\u00e7ada pode <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/how-to-transcribe-phone-calls\/\">atingir mais de 90% de precis\u00e3o<\/a> em condi\u00e7\u00f5es claras.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397630106\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">A transcri\u00e7\u00e3o de chamadas \u00e9 legal?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>A legalidade varia de acordo com a regi\u00e3o; sempre informe os participantes e obtenha o consentimento para cumprir as <a href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/seguranca-cloudtalk\/\">leis e os regulamentos<\/a> locais.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397648430\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quais s\u00e3o os benef\u00edcios da transcri\u00e7\u00e3o de chamadas?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Os benef\u00edcios da transcri\u00e7\u00e3o de chamadas incluem <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/call-center-training\/\">treinamento<\/a> aprimorado, <a href=\"https:\/\/test-staging.cloudtalk.io\/privacy\/\">conformidade<\/a>, percep\u00e7\u00f5es do cliente e documenta\u00e7\u00e3o mais f\u00e1cil das conversas.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1744103926357\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">A transcri\u00e7\u00e3o de chamadas pode lidar com v\u00e1rios idiomas?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Muitos servi\u00e7os suportam v\u00e1rios idiomas, mas a precis\u00e3o pode variar; verifique se o seu idioma \u00e9 suportado antes de us\u00e1-lo.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750694846864\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Qual \u00e9 a seguran\u00e7a dos meus dados transcritos?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Servi\u00e7os de boa reputa\u00e7\u00e3o usam criptografia e controles de acesso rigorosos para proteger a confidencialidade dos dados transcritos.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group faq-section-still-have-questions\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group avatars-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png\" alt=\"\" class=\"wp-image-294036\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"119\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png\" alt=\"\" class=\"wp-image-294037\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png 119w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-88x88.png 88w\" sizes=\"auto, (max-width: 119px) 100vw, 119px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png\" alt=\"\" class=\"wp-image-294038\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Voc\u00ea ainda tem d\u00favidas?<\/h4>\n\n\n\n<p class=\"has-text-align-center\">N\u00e3o consegue encontrar a resposta que voc\u00ea est\u00e1 procurando? Converse com nossa equipe. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/agende-uma-demo\/\">Entre em contato<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group cta-section simple-centered dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Pronto para come\u00e7ar?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Junte-se a mais de 4,000+ empresas modernas que j\u00e1 confiam no CloudTalk para ter MAIS e MELHORES chamadas.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/teste-gratuito-de-14-dias-do-cloudtalk\/\">Experimente gratuitamente<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/pt-br\/agende-uma-demo\/\">Contato com vendas<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Capture cada palavra com o software de transcri\u00e7\u00e3o automatizada de chamadas Capture automaticamente suas chamadas em formato escrito com a transcri\u00e7\u00e3o avan\u00e7ada de chamadas com IA. Nosso software de transcri\u00e7\u00e3o autom\u00e1tica de chamadas garante que voc\u00ea nunca perca detalhes cruciais, facilitando a grava\u00e7\u00e3o, a pesquisa e a revis\u00e3o de conversas a qualquer momento. Registre, analise [&hellip;]<\/p>\n","protected":false},"author":142,"featured_media":191270,"parent":65523,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-311426","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/pages\/311426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/comments?post=311426"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/pages\/311426\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/pages\/65523"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/media\/191270"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/media?parent=311426"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/pt-br\/wp-json\/wp\/v2\/ct-post-type?post=311426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}