{"id":232634,"date":"2024-08-06T16:24:46","date_gmt":"2024-08-06T14:24:46","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/ai-gestuurde-gespreksintelligentie\/"},"modified":"2025-10-24T12:01:34","modified_gmt":"2025-10-24T10:01:34","slug":"ai-gestuurde-gespreksintelligentie","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/nl\/ai-gestuurde-gespreksintelligentie\/","title":{"rendered":"AI-gestuurde gespreksintelligentie"},"content":{"rendered":"\n<div class=\"wp-block-group hero-section split-form-01 ai-page\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-cover is-light\"><video class=\"wp-block-cover__video-background intrinsic-ignore\" autoplay muted loop playsinline src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Stars_Animation.mp4\" data-object-fit=\"cover\"><\/video><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\" style=\"background-color:#FFF\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">Gesprekken opnemen, transcriberen en analyseren met Conversation Intelligence<\/h1>\n\n\n\n<p>Weg met handmatige gespreksanalyse en giswerk. Transcribeer, vat samen en analyseer elk gesprek automatisch, zodat je team direct weet wat er is gezegd, hoe het is gezegd en wat er nu moet gebeuren. <\/p>\n\n\n\n<div class=\"wp-block-group five-image-review\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/nl\/cloudtalk-14-dagen-gratis-proefversie\/\">Gratis proefabonnement starten<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group icons\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline.png\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline2.png\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline3.png\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline4.png\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline5.png\" alt=\"\"\/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns stars is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"wp-image-288532\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"wp-image-288532\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"wp-image-288532\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"wp-image-288532\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"wp-image-288532\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-4517c5080cf9d3eecaf3d53348096073\">van 1,660+ beoordelingen<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full header-image\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Hero_Images_AI_atf.png\" alt=\"\" class=\"wp-image-302067\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"telephony\" class=\"wp-block-group storylane-block-testimonial-section ds2-force-padding-with-divider\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns storylane-header-button is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">AI Gespreksintelligentie<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Sla de herhalingen over. Houd de inzichten. <\/h3>\n\n\n\n<p>Managers kunnen geen uren verspillen aan het nakijken van gesprekken en contactcenter medewerkers willen geen extra administratie. Conversation Intelligence software transcribeert, labelt en vat elke interactie automatisch samen en voegt vervolgens diepere inzichten toe zoals sentimentanalyse en slimme notities. Dat betekent 80% minder nakijktijd voor managers en ~5 minuten besparing per gesprek voor contactcenter medewerkers.  <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/nl\/plan-een-demo\/\">Boek een demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group storylane-right\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"storylane-frame\">\n<script async=\"\" src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n<div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(50.60% + 25px);width:100%;height:0;transform:scale(1)\">\n<iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/rsnrozvi1pmo?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-section-icons-and-image-02 ds2-force-padding-with-divider\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">De voordelen van AI<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">De gegevens waar je om vroeg &#8211; en het goud dat tussen de regels verborgen zit<\/h3>\n\n\n\n<p>Met gespreksinformatie op basis van AI zie je niet alleen wat er is gebeurd, maar begrijp je ook waarom. Sentiment, onderwerpen, patronen en context worden automatisch blootgelegd, waardoor je binnen enkele minuten een dieper inzicht krijgt in elk gesprek. <\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-coinsHand type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">Voor verkopers<\/h4>\n\n\n\n<p>Gebruik AI-gespreksintelligentie om bezwaren te identificeren, interesse te peilen en belangrijke punten in je interacties opnieuw te bekijken. Focus op het opbouwen van relaties; de rest is aan ons. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageSmileCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M8.99962 14C8.99962 14 10.3121 15.5 12.4996 15.5C14.6871 15.5 15.9996 14 15.9996 14M15.2496 9H15.2596M9.74962 9H9.75962M12.4996 20C17.194 20 20.9996 16.1944 20.9996 11.5C20.9996 6.80558 17.194 3 12.4996 3C7.8052 3 3.99962 6.80558 3.99962 11.5C3.99962 12.45 4.15547 13.3636 4.443 14.2166C4.55119 14.5376 4.60529 14.6981 4.61505 14.8214C4.62469 14.9432 4.6174 15.0286 4.58728 15.1469C4.55677 15.2668 4.48942 15.3915 4.35472 15.6408L2.71906 18.6684C2.48575 19.1002 2.36909 19.3161 2.3952 19.4828C2.41794 19.6279 2.50337 19.7557 2.6288 19.8322C2.7728 19.9201 3.01692 19.8948 3.50517 19.8444L8.62619 19.315C8.78127 19.299 8.85881 19.291 8.92949 19.2937C8.999 19.2963 9.04807 19.3029 9.11586 19.3185C9.18478 19.3344 9.27145 19.3678 9.44478 19.4345C10.3928 19.7998 11.4228 20 12.4996 20ZM15.7496 9C15.7496 9.27614 15.5258 9.5 15.2496 9.5C14.9735 9.5 14.7496 9.27614 14.7496 9C14.7496 8.72386 14.9735 8.5 15.2496 8.5C15.5258 8.5 15.7496 8.72386 15.7496 9ZM10.2496 9C10.2496 9.27614 10.0258 9.5 9.74962 9.5C9.47348 9.5 9.24962 9.27614 9.24962 9C9.24962 8.72386 9.47348 8.5 9.74962 8.5C10.0258 8.5 10.2496 8.72386 10.2496 9Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">Voor contactcenter medewerkers<\/h4>\n\n\n\n<p>Lees tussen de regels van klantinteracties door. Volg eenvoudig het sentiment en terugkerende onderwerpen. Lever betere service en los problemen sneller op.  <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lineChartUp02 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H4.6C4.03995 21 3.75992 21 3.54601 20.891C3.35785 20.7951 3.20487 20.6422 3.10899 20.454C3 20.2401 3 19.9601 3 19.4V3M21 7L15.5657 12.4343C15.3677 12.6323 15.2687 12.7313 15.1545 12.7684C15.0541 12.8011 14.9459 12.8011 14.8455 12.7684C14.7313 12.7313 14.6323 12.6323 14.4343 12.4343L12.5657 10.5657C12.3677 10.3677 12.2687 10.2687 12.1545 10.2316C12.0541 10.1989 11.9459 10.1989 11.8455 10.2316C11.7313 10.2687 11.6323 10.3677 11.4343 10.5657L7 15M21 7H17M21 7V11\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">Voor managers<\/h4>\n\n\n\n<p>Coach slimmer, niet harder. Krijg datagestuurd inzicht in de prestaties van je team, identificeer verbeterpunten en spiegel wat werkt bij toppresteerders. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Hero_Images_Features.png\" alt=\"\" class=\"wp-image-301998\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio ds2-force-padding-with-divider\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">Uitsplitsing van functies<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Wat kun je doen met technologie voor gespreksintelligentie?<\/h2>\n\n\n\n<div class=\"wp-block-group ct-portfolio-gallery\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/topics-extraction\/\">\n<h4 class=\"wp-block-heading\">Onderwerp extractie<\/h4>\n\n\n\n<p>De belangrijkste punten en onderwerptrends in conversaties identificeren. Veelbesproken onderwerpen begrijpen en proactief inspelen op de zorgen van klanten. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full mobile\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Topic-Extraction-Mobile.png\" alt=\"\" class=\"wp-image-302045\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full desktop\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Topic-Extraction-1.png\" alt=\"\" class=\"wp-image-302059\"\/><\/figure>\n<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/automatic-call-summary-tags\/\">\n<h4 class=\"wp-block-heading\">Automatische samenvattingen en tags<\/h4>\n\n\n\n<p>Verminder het werk na een gesprek aanzienlijk. Samenvattingen van gesprekken en tags geven je in \u00e9\u00e9n oogopslag de belangrijkste gespreksgegevens. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full mobile\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Summaries-Tags-Mobile.png\" alt=\"\" class=\"wp-image-302048\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full desktop\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Summaries-Tags-1.png\" alt=\"\" class=\"wp-image-302049\"\/><\/figure>\n<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/sentiment-analysis\/\">\n<h4 class=\"wp-block-heading\">Sentimentanalyse<\/h4>\n\n\n\n<p>Stem ondersteunings- en verkoopgesprekken af op basis van sentimentverschuivingen om betere resultaten en een hogere Klantentevredenheid te bereiken.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full mobile\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Sentiment-Analysis_mobile.png\" alt=\"\" class=\"wp-image-302051\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full desktop\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Sentiment-Analysis-1.png\" alt=\"\" class=\"wp-image-302052\"\/><\/figure>\n<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/call-transcription\/\">\n<h4 class=\"wp-block-heading\">Gesprek Transcriptie<\/h4>\n\n\n\n<p>Zet gesprekken automatisch om in transcripts en onderhoud een uitgebreide interactiedatabase.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full mobile\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Call-Transcription-Mobile.png\" alt=\"\" class=\"wp-image-302053\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full desktop\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Call-Transcription-Desktop.webp\" alt=\"\" class=\"wp-image-302054\"\/><\/figure>\n<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/talk-listen-ratio\/\">\n<h4 class=\"wp-block-heading\">Verhouding praten\/luisteren<\/h4>\n\n\n\n<p>Volg de dynamiek van verkoop- en supportgesprekken. Voorzie je team van feedback op basis van gegevens om klantinteracties te verbeteren. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full mobile\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Listen-Ratio-Mobile.png\" alt=\"\" class=\"wp-image-302055\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full desktop\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Listen-Ratio-scaled.png\" alt=\"\" class=\"wp-image-302057\"\/><\/figure>\n<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item coming-soon-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/transcript-search\/\">\n<div class=\"wp-block-group header-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">Transcript trefwoord zoeken<\/h4>\n<\/div><\/div>\n\n\n\n<p>Doorzoek transcripts op specifieke trefwoorden en zinnen om inzicht te krijgen in de zorgen van klanten, koopgedrag en verbeterpunten.<\/p>\n<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item coming-soon-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/trending-topics\/\">\n<div class=\"wp-block-group header-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">Populaire onderwerpen<\/h4>\n<\/div><\/div>\n\n\n\n<p>Verkrijg diepere bedrijfsinformatie door trends in conversaties over meerdere gesprekken te visualiseren.<\/p>\n<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item coming-soon-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"\">\n<div class=\"wp-block-group header-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">CRM Koppeling<\/h4>\n<\/div><\/div>\n\n\n\n<p>Registreer moeiteloos belangrijke door AI gegenereerde gegevens in je bestaande CRM-systeem en verbeter zo je algehele klantenbeheer.<\/p>\n<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item coming-soon-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"\">\n<div class=\"wp-block-group header-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">Trefwoord bewaking<\/h4>\n<\/div><\/div>\n\n\n\n<p>Houd toezicht op de naleving van scripts, volg vermeldingen van specifieke producten of diensten en ontvang waarschuwingen voor mogelijke nalevingsproblemen &#8211; allemaal via krachtige spraakanalyse.<\/p>\n<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item coming-soon-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/ai-smart-notes\/\">\n<div class=\"wp-block-group header-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">Slimme opmerkingen<\/h4>\n<\/div><\/div>\n\n\n\n<p>Leg belangrijke details vast en bespaar meer dan 5 minuten werk per gesprek met AI-notities die rechtstreeks naar je CRM worden gestuurd.<\/p>\n<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item coming-soon-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"\">\n<div class=\"wp-block-group header-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\">Gespreksscore (Binnenkort beschikbaar)<\/h4>\n<\/div><\/div>\n\n\n\n<p>Stel QA-scorekaarten op en laat AI automatisch gesprekken scoren, zodat je op schaal eerlijke en consistente evaluaties krijgt.<\/p>\n<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group text-image-section-alternating-layout-02 v2 ds2-force-padding\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">Meertalige analyse<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Uitzonderlijke service leveren, ongeacht de taal<\/h4>\n\n\n\n<p>Taal zou niet tussen je team en je klanten moeten staan. Met automatische detectie en vertaling helpen tools voor conversatie-intelligentie u elk gesprek te begrijpen, zodat u problemen sneller kunt oplossen, ondersteuning kunt personaliseren en vertrouwen kunt winnen over de grenzen heen. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/nl\/plan-een-demo\/\">Contact verkoop<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"footer-text\">Analyseer gesprekken in meer dan 50 talen, waaronder 5 van de belangrijkste talen: Engels, Duits, Portugees, Spaans en Frans.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Hero_Images_Features2.png\" alt=\"\" class=\"wp-image-302002\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">AI-gebaseerde geaggregeerde analyses<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Stap in de GTM-cockpit voor totale prestatiecontrole<\/h4>\n\n\n\n<p>Ons conversation intelligence platform brengt al je gespreksgegevens samen in \u00e9\u00e9n overzichtelijk dashboard. Volg gesprek-luisterratio&#8217;s, sentimentverschuivingen, onderwerptrends en meer, zodat je een volledig beeld krijgt van de teamprestaties zonder dat je rapporten hoeft door te spitten. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large cover-unset\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Hero_Images_Features3-1024x937.png\" alt=\"\" class=\"wp-image-302003\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group pricing-columns-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Prijsoverzicht<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Voeg AI Conversation Intelligence toe aan elk CloudTalk-abonnement, voor zoveel gebruikers als u nodig hebt.<\/p>\n\n\n\n<div class=\"wp-block-columns pricing-columns-category-1 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-ct-evo-hyperlink-group pricing-column-sticky-header\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/nl\/plan-een-demo\/\">\n\n<div class=\"wp-block-group pricing-column-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<div class=\"wp-block-group pricing-header-with-badge\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<h5 class=\"wp-block-heading\">AI Gespreksintelligentie<\/h5>\n\n\n<p>Volledig inzicht in elk gesprek met 80% minder tijd die besteed wordt aan het nakijken van gesprekken.<\/p>\n\n<\/div><\/div>\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<div class=\"wp-block-group pricing-price-group yearly\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<p class=\"price pricing-column-billing-price annually\">$9<\/p>\n\n\n<p class=\"pricing-column-billing-text annually\">Gebruiker \/ maand<br\/>Jaarlijks gefactureerd<\/p>\n\n<\/div><\/div>\n\n\n<p class=\"pricing-column-button\">Contact verkoop<\/p>\n\n<\/div><\/div>\n\n<\/div><\/div>\n\n        <div class=\"wp-block-cloudtalk-pricing-features\">\n            <div class=\"pricing-features-container\">\n                \n                                                            <div class=\"feature-category\">\n                            \n                                                            <div class=\"category-header\">\n                                    <h3 class=\"category-title\">Key Features Include<\/h3>\n                                    \n                                                                    <\/div>\n                                                        \n                                                            <ul class=\"features-list\">\n                                                                                                                        <li class=\"feature-item \">\n                                                <div class=\"feature-content\">\n                                                    <span class=\"feature-text\">Individual, aggregated insights and team filtering (sales, support)<\/span>\n                                                    \n                                                                                                        \n                                                                                                    <\/div>\n                                                \n                                                                                            <\/li>\n                                                                                                                                                                <li class=\"feature-item \">\n                                                <div class=\"feature-content\">\n                                                    <span class=\"feature-text\">Summaries, searchable transcripts, AI notes<\/span>\n                                                    \n                                                                                                        \n                                                                                                    <\/div>\n                                                \n                                                                                            <\/li>\n                                                                                                                                                                <li class=\"feature-item \">\n                                                <div class=\"feature-content\">\n                                                    <span class=\"feature-text\">Topic extraction and trending topics<\/span>\n                                                    \n                                                                                                        \n                                                                                                    <\/div>\n                                                \n                                                                                            <\/li>\n                                                                                                                                                                <li class=\"feature-item \">\n                                                <div class=\"feature-content\">\n                                                    <span class=\"feature-text\">Talk\/listen ratio<\/span>\n                                                    \n                                                                                                        \n                                                                                                    <\/div>\n                                                \n                                                                                            <\/li>\n                                                                                                                                                                <li class=\"feature-item \">\n                                                <div class=\"feature-content\">\n                                                    <span class=\"feature-text\">Customer sentiment<\/span>\n                                                    \n                                                                                                        \n                                                                                                    <\/div>\n                                                \n                                                                                            <\/li>\n                                                                                                                                                                <li class=\"feature-item \">\n                                                <div class=\"feature-content\">\n                                                    <span class=\"feature-text\">Call scoring (coming soon)<\/span>\n                                                    \n                                                                                                        \n                                                                                                    <\/div>\n                                                \n                                                                                            <\/li>\n                                                                                                                                                                <li class=\"feature-item \">\n                                                <div class=\"feature-content\">\n                                                    <span class=\"feature-text\">PDF &amp; CRM export<\/span>\n                                                    \n                                                                                                        \n                                                                                                    <\/div>\n                                                \n                                                                                            <\/li>\n                                                                                                            <\/ul>\n                                                        \n                        <\/div>\n                                                    \n            <\/div>\n        <\/div>\n\n        \n<\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-section-integrations-icons-02 ds2-force-padding-with-divider image-in-center\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Maak AI onderdeel van je gereedschapskist<\/h3>\n\n\n\n<p>Breid uw zakelijke toolstack uit met een zakelijke belsoftware die eenvoudig kan worden ge\u00efntegreerd in uw bestaande CRM&#8217;s, e-commerce of helpdesktools, zoals Salesforce, Freshdesk, Help Scout en tientallen andere.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group info-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-lg\">100+<\/span>\n\n\n\n<p>Ingebouwde koppelingen<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group info-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-lg\">160+<\/span>\n\n\n\n<p>Landelijke telefoondekking<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group info-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-lg\">82%<\/span>\n\n\n\n<p>  Toename in gespreksvolume<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/09\/Hero_Images_Integrations.png\" alt=\"\" class=\"wp-image-302062\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group info-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-lg\">23%<\/span>\n\n\n\n<p>Minder gemiste oproepen<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group info-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-lg\">2.5\u00d7<\/span>\n\n\n\n<p>Succespercentage uitgaand<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group info-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-lg\">30,000+<\/span>\n\n\n\n<p>Vertrouwd door professionals<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group mobile-info-slider\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group info-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-lg\">100+<\/span>\n\n\n\n<p>Ingebouwde koppelingen<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group info-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-lg\">160+<\/span>\n\n\n\n<p>Landelijke telefoondekking<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group info-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-lg\">82%<\/span>\n\n\n\n<p>  Toename in gespreksvolume<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group info-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-lg\">23%<\/span>\n\n\n\n<p>Minder gemiste oproepen<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group info-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-lg\">2.5\u00d7<\/span>\n\n\n\n<p>Succespercentage uitgaand<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group info-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-lg\">30,000+<\/span>\n\n\n\n<p>Vertrouwd door professionals<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center subheading\">Ontdek 100+ Koppelingen<\/p>\n\n\n\n<div class=\"wp-block-group integration-icons-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/nl\/zapier-callcenter-integratie-voor-cloudtalk\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZapier.svg\" alt=\"\" class=\"wp-image-297388\"\/><\/a><figcaption class=\"wp-element-caption\">Bekijken<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/nl\/telefoon-centrale-integratie-voor-verkoopteam\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconSalesforce.svg\" alt=\"\" class=\"wp-image-297371\"\/><\/a><figcaption class=\"wp-element-caption\">Bekijken<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/nl\/integreer-intercom-met-jouw-contact-center-software\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconIntercom.svg\" alt=\"\" class=\"wp-image-297337\"\/><\/a><figcaption class=\"wp-element-caption\">Bekijken<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/nl\/1-het-best-beoordeelde-telefoonsysteem-voor-verkoopteams-van-pipedrive\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconPipedrive.svg\" alt=\"\" class=\"wp-image-297363\"\/><\/a><figcaption class=\"wp-element-caption\">Bekijken<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/nl\/telefoonsysteem-integratie-voor-front\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconFront.svg\" alt=\"\" class=\"wp-image-297325\"\/><\/a><figcaption class=\"wp-element-caption\">Bekijken<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/nl\/callcenter-integratie-voor-zendesk\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZendesk.svg\" alt=\"\" class=\"wp-image-297389\"\/><\/a><figcaption class=\"wp-element-caption\">Bekijken<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/nl\/gong\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconGong.svg\" alt=\"\" class=\"wp-image-297326\"\/><\/a><figcaption class=\"wp-element-caption\">Bekijken<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/nl\/koppeling-met-callcenters-voor-hubspot\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconHubSpot.svg\" alt=\"\" class=\"wp-image-297335\"\/><\/a><figcaption class=\"wp-element-caption\">Bekijken<\/figcaption><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/nl\/geintegreerde-call-center-software\/\">Alle koppelingen bekijken<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-section-accordion-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Gespreksintelligentie &#8211; alles wat je moet weten<\/h3>\n\n\n\n<div class=\"wp-block-group old-solution-faq-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question active\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Wat is gespreksintelligentie en waarom is het belangrijk?<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>Definitie van Gespreksintelligentie<\/strong><\/p>\n\n\n\n<p>Een conversation intelligence platform is een systeem dat <strong>automatisch gesproken gesprekken transcribeert, analyseert en er inzichten uit haalt<\/strong>. Het maakt gebruik van AI-functies om alles vast te leggen, van belangrijke onderwerpen en sentimentverschuivingen tot spreek\/luisterratio&#8217;s en terugkerende thema&#8217;s. <\/p>\n\n\n\n<p><strong>Het belang van gespreksintelligentie in moderne bedrijven<\/strong><\/p>\n\n\n\n<p>Conversation Intelligence helpt bedrijven om verder te gaan dan de woorden die tijdens een gesprek zijn gesproken en te ontdekken hoe het gesprek verliep en waarom het belangrijk was. Door <a href=\"https:\/\/www.cloudtalk.io\/blog\/call-intelligence\/\" target=\"_blank\" rel=\"noopener\">gesprekken om te zetten in gestructureerde gegevens en bruikbare inzichten, zoals<\/a>sentimenttrends, gesprekspatronen en terugkerende onderwerpen, wordt duidelijk wat de resultaten bepaalt, wat aandacht nodig heeft en waar teams zich kunnen verbeteren.   <\/p>\n\n\n\n<p><br><a href=\"https:\/\/www.cloudtalk.io\/blog\/7-reasons-why-phone-call-numbers-are-still-a-necessity-for-your-business\/\" target=\"_blank\" rel=\"noopener\">Omdat gesprekken een primair communicatiekanaal blijven<\/a>, wordt conversatie intelligentie een cruciaal hulpmiddel om inzichten te vergroten zonder het aantal medewerkers te vergroten.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Belangrijkste kenmerken van Conversation Intelligence<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Conversation Intelligence-platforms brengen spraakgegevens, AI en analyses samen om een volledig beeld te krijgen van elk gesprek. De beste platforms doen meer dan alleen transcriberen: ze extraheren betekenis, volgen patronen en leggen kansen bloot die anders misschien onopgemerkt blijven. <\/p>\n\n\n\n<p><strong>Transcriptie en gesprekssamenvattingen<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transcribeert gesprekken automatisch<\/li>\n\n\n\n<li>Markeer belangrijke momenten en actiepunten<\/li>\n\n\n\n<li>Cre\u00ebert deelbare samenvattingen en doorzoekbare logboeken<br><\/li>\n<\/ul>\n\n\n\n<p><strong>Sentimentanalyse<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Detecteert toonverschuivingen en emotionele signalen tijdens het gesprek<\/li>\n\n\n\n<li>Markeert ontevredenheid, urgentie of positief sentiment<\/li>\n\n\n\n<li>Helpt teams bij het prioriteren van follow-ups en bij het coachen op soft skills<br><\/li>\n<\/ul>\n\n\n\n<p><strong>Onderwerpextractie en trendidentificatie<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identificeert terugkerende thema&#8217;s, vragen en bezwaren<\/li>\n\n\n\n<li>Volgt opkomende onderwerpen in klantgesprekken<\/li>\n\n\n\n<li>Biedt mogelijkheden voor training en productverbetering<br><\/li>\n<\/ul>\n\n\n\n<p><strong>Gespreksratio en deelnamecijfers<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Meet wie wanneer sprak en hoe lang<\/li>\n\n\n\n<li>Helpt bij het beoordelen van de betrokkenheid van vertegenwoordigers en het luisteren naar klanten<\/li>\n\n\n\n<li>Informeert coaching over gespreksstructuur en timing<br><\/li>\n<\/ul>\n\n\n\n<p><strong>CRM en workflow koppelingen<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Synchroniseert met tools zoals Salesforce, HubSpot en Zendesk<\/li>\n\n\n\n<li>Logt automatisch samenvattingen, transcripties en inzichten<\/li>\n\n\n\n<li>Triggert workflows op basis van belresultaten of tags<br><\/li>\n<\/ul>\n\n\n\n<p><strong>Beveiliging, privacy en compliance<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Versleutelt gespreksgegevens en toegangsrechten<\/li>\n\n\n\n<li>Voldoet aan compliance- en <a href=\"https:\/\/www.cloudtalk.io\/security\/\" target=\"_blank\" rel=\"noopener\">beveiligingsstandaarden<\/a> zoals GDPR en HIPAA.<\/li>\n\n\n\n<li>Zorgt ervoor dat gevoelige gegevens in elke fase worden beschermd<\/li>\n<\/ul>\n\n\n\n<p>CloudTalk is de beste <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-conversation-intelligence-software\/\" target=\"_blank\" rel=\"noopener\">conversation intelligence software<\/a> voor moderne teams. Het brengt al deze functies samen in \u00e9\u00e9n krachtig, gebruiksvriendelijk platform dat bedrijven helpt prestaties te verbeteren, de klantervaring te verbeteren en inzichtgestuurde beslissingen te schalen. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Ontdek de voordelen van gespreksintelligentie<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Gespreksintelligentie maakt van gesprekken een strategische bron. In plaats van te vertrouwen op notities of geheugen, krijgen teams een gedeelde bron van waarheid, met inzichten die hen helpen sneller te werken, beter te coachen en slimmer te groeien. <\/p>\n\n\n\n<p><strong>Productiviteit en tijdbesparing<\/strong><\/p>\n\n\n\n<p>Bevrijd je team van repetitief handmatig werk en versnel de dagelijkse workflows.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verminder handmatige gespreksherzieningen tot 80%<\/li>\n\n\n\n<li>Bespaart contactcenter medewerkers 5+ minuten per gesprek met auto-tagging en samenvattingen<\/li>\n\n\n\n<li>Stroomlijnt onboarding en doorlopende coaching<br><\/li>\n<\/ul>\n\n\n\n<p><strong>Impact op inkomsten en verkoop<\/strong><\/p>\n\n\n\n<p>Weet wat daadwerkelijk inkomsten genereert, markeer winnende patronen en <a href=\"https:\/\/www.cloudtalk.io\/blog\/ai-sales-call\/\" target=\"_blank\" rel=\"noopener\">help verkoopteams<\/a> inzichten om te zetten in meer gesloten deals.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Onthult wat toppresteerders anders zeggen en doen<\/li>\n\n\n\n<li>Houdt belangrijke verkoopmomenten bij, zoals prijsstelling, bezwaren en volgende stappen<\/li>\n\n\n\n<li>Versnelt de pijplijnsnelheid met slimmere follow-ups<br><\/li>\n<\/ul>\n\n\n\n<p><strong>Ondersteunende kwaliteit en klantervaring<\/strong><\/p>\n\n\n\n<p>Consistente <a href=\"https:\/\/www.cloudtalk.io\/blog\/seamless-ai-customer-service\/\" target=\"_blank\" rel=\"noopener\">ondersteuning van hoge kwaliteit<\/a> bieden bij elk contactmoment. Dankzij realtime inzichten kunnen teams problemen vroegtijdig opsporen en elke klantinteractie verbeteren. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verbetert QA met real-time sentiment en gespreksscore<\/li>\n\n\n\n<li>Identificeert trends achter terugkerende problemen of escalaties<\/li>\n\n\n\n<li>Zorgt voor consistente ondersteuning in alle regio&#8217;s en teams<br><\/li>\n<\/ul>\n\n\n\n<p><strong>Training, coaching en inwerken<\/strong><\/p>\n\n\n\n<p>Geef je team een voorsprong. Gebruik <a href=\"https:\/\/www.cloudtalk.io\/blog\/what-is-call-center-coaching-10-tips-for-better-results\/\" target=\"_blank\" rel=\"noopener\">echte gespreksgegevens om nieuwe medewerkers sneller en effectiever te coachen<\/a> en op te leiden. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Biedt echte voorbeelden voor trainingssessies<\/li>\n\n\n\n<li>Markeert automatisch coachingkansen<\/li>\n\n\n\n<li>Verkort de aanlooptijd voor nieuwe medewerkers<br><\/li>\n<\/ul>\n\n\n\n<p><strong>Strategisch inzicht en bedrijfsafstemming<\/strong><\/p>\n\n\n\n<p>Overbrug de kloof tussen gegevens en actie. Conversation intelligence verbindt frontline feedback met bredere bedrijfsdoelen en cross-functionele strategie\u00ebn. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Houdt bij hoe berichten landen in teams en markten<\/li>\n\n\n\n<li>Lacunes in enablement, processen of producten blootlegt<\/li>\n\n\n\n<li>Stemt marketing, verkoop en CX af op de echte stem van de klant<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Conversation Intelligence met vertrouwen implementeren<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Aan de slag gaan met kunstmatige intelligentiegesprekken is eenvoudiger dan je denkt. Met de juiste tools en instellingen kun je ruwe gespreksgegevens snel omzetten in bedrijfsveranderende inzichten. <\/p>\n\n\n\n<p><strong>Kies de juiste leverancier<\/strong><\/p>\n\n\n\n<p>Begin met een platform dat past bij uw bedrijfsbehoeften. De <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-conversation-intelligence-software\/\" target=\"_blank\" rel=\"noopener\">beste oplossingen voor conversation intelligence<\/a> zijn gebruiksvriendelijk, veilig en schaalbaar. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zoek naar native koppelingen met je bestaande tools<\/li>\n\n\n\n<li>Geef de voorkeur aan platforms met sterke beveiliging en compliance<\/li>\n\n\n\n<li>Zorg ervoor dat rapportage duidelijk, flexibel en real-time is<\/li>\n<\/ul>\n\n\n\n<p>CloudTalk voldoet aan alle eisen. Als een van de beste oplossingen voor gespreksintelligentie op de markt combineert het <a href=\"https:\/\/www.cloudtalk.io\/features\/\" target=\"_blank\" rel=\"noopener\">krachtige AI-functies<\/a>, intu\u00eftieve gebruikersinterface en naadloze integraties om teams te helpen sneller te werken, beter te coachen en slimmer te groeien &#8211; en dat alles zonder extra complexiteit. <\/p>\n\n\n\n<p><strong>Use Cases en succescriteria defini\u00ebren<\/strong><\/p>\n\n\n\n<p>Identificeer waar conversatie intelligentie de meeste waarde voor je bedrijf zal cre\u00ebren.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Coach je vertegenwoordigers, verbeter je de ondersteuning of beide?<\/li>\n\n\n\n<li>Welke inzichten ontbreken er op dit moment in je gesprekken?<\/li>\n\n\n\n<li>Hoe ga je succes meten (bijv. bespaarde tijd, CSAT, winrate)?<\/li>\n<\/ul>\n\n\n\n<p><strong>Train het platform met echte gesprekken<\/strong><\/p>\n\n\n\n<p>Leg de basis met echte, relevante gegevens.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Recente gespreksgegevens importeren om initi\u00eble modellen te bouwen<\/li>\n\n\n\n<li>Automatisch gegenereerde samenvattingen en tags bekijken<\/li>\n\n\n\n<li>Kalibreer op nauwkeurigheid en relevantie na verloop van tijd<\/li>\n<\/ul>\n\n\n\n<p><strong>Koppeling met belangrijkste tools en systemen<\/strong><\/p>\n\n\n\n<p>Maak inzichten direct bruikbaar in uw workflow.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verbind uw CRM, helpdesk en callcentersoftware<\/li>\n\n\n\n<li>Zorg ervoor dat transcripties en inzichten direct in workflows stromen<\/li>\n\n\n\n<li>Waarschuwingen of follow-ups inschakelen op basis van gespreksresultaten<\/li>\n<\/ul>\n\n\n\n<p><strong>Monitoren, itereren en schalen<\/strong><\/p>\n\n\n\n<p>Begin klein, verbeter voortdurend en schaal met vertrouwen.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prestaties en gebruikersfeedback regelmatig beoordelen<\/li>\n\n\n\n<li>Gebruik uitbreiden naar teams, regio&#8217;s en gesprekstypes<\/li>\n\n\n\n<li>Voortdurend verfijnen op basis van nieuwe gegevens en doelen<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Conversation Intelligence Platform Prijzen<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>De prijs is afhankelijk van hoeveel gegevens je verwerkt, hoeveel gebruikers toegang nodig hebben en welke functies je activeert. Of je nu snel wilt schalen of klein wilt beginnen, kies een platform dat aan je behoeften voldoet zonder je vast te zetten in complexiteit. <\/p>\n\n\n\n<p><strong>Gebruikelijke prijsmodellen<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Licenties per gebruiker voor voorspelbare teamkosten<\/li>\n\n\n\n<li>Op gebruik gebaseerde prijzen op basis van belvolume of belminuten<\/li>\n\n\n\n<li>Gedifferentieerde plannen met upgrades op basis van functies<br><\/li>\n<\/ul>\n\n\n\n<p><strong>Schaalbaarheid en verborgen kosten<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Controleer op kosten voor opslag, koppelingen of analyses<\/li>\n\n\n\n<li>Zorg ervoor dat onboarding en ondersteuning zijn inbegrepen<\/li>\n\n\n\n<li>Kies een provider die met je team meegroeit<br><\/li>\n<\/ul>\n\n\n\n<p><strong>ROI berekenen<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vergelijk de kosten van het platform met de bespaarde handmatige controle-uren<\/li>\n\n\n\n<li>Factor in snellere aanlooptijd, hogere rep-output en verbeterde CX<\/li>\n\n\n\n<li>Inzichten gebruiken om langetermijnwinst te behalen in GTM-teams<\/li>\n<\/ul>\n\n\n\n<p>CloudTalk biedt transparante, flexibele prijsplannen voor conversatie-intelligentie, gebouwd om teams van elke grootte te ondersteunen. De AI-functies kunnen worden toegevoegd aan <a href=\"https:\/\/www.cloudtalk.io\/pricing\" target=\"_blank\" rel=\"noopener\">de plannen van CloudTalk<\/a> voor slechts $9 per gebruiker\/maand, jaarlijks gefactureerd. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group cta-section newsletter-cta-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Minder uren voor oproepbesprekingen. Meer tijd voor klanten. <\/h3>\n\n\n\n<p>Kijk hoe de AI van CloudTalk managers 80% van de beoordelingstijd bespaart en contactcenter medewerkers 5 minuten teruggeeft na elk gesprek.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/ai-voice-agents\/\">Boek nu<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full mobile\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/newsletter-cta-section-va-mobile.png\" alt=\"\" class=\"wp-image-294515\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large desktop\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/newsletter-cta-section-va-desktop-1024x828.png\" alt=\"\" class=\"wp-image-294534\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>AI Gespreksintelligentie Sla de herhalingen over. Houd de inzichten. Managers kunnen geen uren verspillen aan het nakijken van gesprekken en contactcenter medewerkers willen geen extra administratie. Conversation Intelligence software transcribeert, labelt en vat elke interactie automatisch samen en voegt vervolgens diepere inzichten toe zoals sentimentanalyse en slimme notities. Dat betekent 80% minder nakijktijd voor managers [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":176642,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-ai_page_new.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-232634","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/nl\/wp-json\/wp\/v2\/pages\/232634","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/nl\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/nl\/wp-json\/wp\/v2\/comments?post=232634"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/nl\/wp-json\/wp\/v2\/pages\/232634\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/nl\/wp-json\/wp\/v2\/media\/176642"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/nl\/wp-json\/wp\/v2\/media?parent=232634"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/nl\/wp-json\/wp\/v2\/ct-post-type?post=232634"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}