{"id":225686,"date":"2024-07-09T12:00:45","date_gmt":"2024-07-09T10:00:45","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/top-25-delle-caratteristiche-dei-call-center-per-il-2024\/"},"modified":"2025-03-06T15:36:01","modified_gmt":"2025-03-06T13:36:01","slug":"top-25-delle-caratteristiche-dei-call-center-per-il-2024","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/it\/blog\/top-25-delle-caratteristiche-dei-call-center-per-il-2024\/","title":{"rendered":"TOP 25 delle caratteristiche dei call center per il 2026"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-black-color has-text-color\">Le oltre 25 migliori caratteristiche del sistema di call center<br\/>per massimizzare l&#8217;efficienza aziendale in  2025<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/it\/programma-una-demo\/\" style=\"border-radius:3px\">CONTATTA UFFICIO VENDITE<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-ghost\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/it\/cloudtalk-14-giorni-di-prova-gratuita\/\" style=\"border-radius:3px\">PROVALO GRATUITAMENTE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-1024x576.png\" alt=\"\" class=\"wp-image-204543\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-1024x576.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-300x169.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-768x432.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-1536x864.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-1320x742.png 1320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-760x428.png 760w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-424x239.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-200x113.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2-88x50.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/How-To-Support-Your-Global-Outreach-With-VoIP-Phone-Numbers-2.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p class=\"has-medium-font-size\">Che si tratti di automatizzare i flussi di lavoro degli agenti, di migliorare le prestazioni delle chiamate o di fornire maggiori informazioni sulle operazioni complessive del call center, le funzionalit\u00e0 del call center contribuiscono in ultima analisi a tre aspetti vitali della tua attivit\u00e0: la soddisfazione dei clienti, l&#8217;efficienza degli agenti e la generazione di ricavi.<\/p>\n\n\n\n<p>Scopri le caratteristiche del miglior sistema telefonico per call center per massimizzare le prestazioni della tua azienda su 2025. Assicurati la posizione di leader di mercato in tutti gli aspetti delle tue attivit\u00e0.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">I punti chiave da cui partire:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le funzionalit\u00e0 dei call center possono essere suddivise in categorie che si concentrano sull&#8217;automazione delle chiamate, sulla semplificazione delle attivit\u00e0 quotidiane ripetitive e sulla valutazione delle prestazioni.<\/li>\n\n\n\n<li>L&#8217;intelligenza artificiale sta diventando una parte fondamentale di molti fornitori di software per call center leader del settore, in quanto aiuta ad aumentare ulteriormente i tuoi sforzi con l&#8217;automazione e una migliore comprensione dei dati.<\/li>\n\n\n\n<li>In definitiva, gli strumenti che scegli devono essere complementari agli obiettivi della tua azienda, quindi il prezzo dipende in gran parte da quanto vuoi migliorare i tuoi processi interni.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color\" id=\"what-is-cold-calling\">Funzionalit\u00e0 del call center indispensabili per  2025<\/h2>\n\n\n\n<p>Per quanto riguarda il VoIP, 2025 \u00e8 nel segno dell&#8217;<strong>AI <\/strong>e del <strong>CSAT<\/strong>, e abbiamo fatto in modo di rifletterlo in questo elenco di funzionalit\u00e0 per call center. \u00c8 il momento di scoprire le migliori caratteristiche dei call center per le <strong>chiamate<\/strong>, l&#8217;<strong>automazione<\/strong> e le <strong>prestazioni<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Le migliori funzioni di call center per le chiamate<\/strong><\/h3>\n\n\n\n<p>Stai cercando di creare un&#8217;esperienza di servizio al cliente all&#8217;avanguardia o di creare un messaggio cristallino per le vendite in uscita?\nQueste funzioni del sistema di call center sono sicuramente in grado di amplificare i tuoi sforzi di chiamata. <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#1 Campagne di call center<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Gli &#8220;umm&#8221;, gli &#8220;aah&#8221; e le pause imbarazzanti appartengono al passato<br\/>con le Campagne Call Center.<\/p>\n\n\n\n<p>Prendi il pieno controllo delle conversazioni dei tuoi agenti e permetti loro di<br\/>concentrarsi sulle cose che contano, fornendo loro script dettagliati, sondaggi e questionari.<\/p>\n\n\n\n<p>Semplifica i flussi di lavoro quotidiani con code gi\u00e0 preparate.\nImposta, monitora e regola in tempo reale gli aspetti relativi ai tentativi di chiamata e al tempo che intercorre tra di essi. <\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in entrata e in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Operazioni di chiamata semplificate<\/li>\n\n\n\n<li>Configurazione semplice e veloce<\/li>\n\n\n\n<li>Tempi di attesa pi\u00f9 brevi<\/li>\n\n\n\n<li>Meno tempo tra una chiamata e l&#8217;altra<\/li>\n\n\n\n<li>Miglioramento della produttivit\u00e0 degli agenti + maggiore soddisfazione dei clienti<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/it\/icona-funzione-campagne-piccolo\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"2-increase-your-number-of-calls\"><strong>#2 Click-to-Call<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Trasforma il modo in cui i tuoi agenti avviano le chiamate trasformando ogni numero di telefono<br\/>online o in uno strumento CRM\/helpdesk in un formato cliccabile.\nElimina dall&#8217;equazione la composizione manuale di<br\/>e risparmia tempo e denaro. <br\/><\/p>\n\n\n\n<p>Tutto ci\u00f2 che devi fare \u00e8 installare l&#8217;estensione Click-to-Call nel tuo browser.<br\/>Puoi dimenticare il copia-incolla e le false chiamate nello stesso modo in cui <br\/>puoi chiamare &#8211; istantaneamente.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in entrata e in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Chiamate istantanee<\/li>\n\n\n\n<li>Nessun errore<\/li>\n\n\n\n<li>Nessuna composizione manuale + operazioni semplificate<\/li>\n\n\n\n<li>Funziona su tutti i canali<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$19<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$15<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/it\/click-to-call-clicca-per-chiamare\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"3-time-your-calls-right\"><strong>Registrazione delle chiamate #3<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Ottieni rapidamente informazioni sul comportamento e sulle prestazioni dei tuoi agenti con la Registrazione delle chiamate basata sull&#8217;AI di<br\/>.\nAccedi facilmente a tutte le registrazioni delle chiamate tramite il browser<br\/>, comprese le analisi e la rispettiva cronologia delle chiamate. <\/p>\n\n\n\n<p>Ottimizza la tua strategia generale, il targeting e la messaggistica, oppure individua<br\/>i punti deboli dei singoli rappresentanti e risolvili con un coaching personalizzato su<br\/>.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Ideale per:  <\/h5>\n\n\n\n<p>Operazioni in entrata e in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Approfondimenti<\/li>\n\n\n\n<li>Accesso facile alle registrazioni<\/li>\n\n\n\n<li>Registrazione automatica<\/li>\n\n\n\n<li>Coaching personalizzato per agenti + ottimizzazione operativa<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong><a     href=\"https:\/\/test-staging.cloudtalk.io\/it\/perche-cloudtalk-e-la-migliore-alternativa-a-aircall\/\">Aircall<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong><a     href=\"https:\/\/test-staging.cloudtalk.io\/it\/perche-cloudtalk-e-la-migliore-alternativa-a-justcall\/\">Justcall<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$19<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong><a     href=\"https:\/\/test-staging.cloudtalk.io\/it\/it-2\/\">OpenPhone<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$15<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong><a     href=\"https:\/\/test-staging.cloudtalk.io\/it\/it-2\/\">Ringover<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong><a     href=\"https:\/\/test-staging.cloudtalk.io\/it\/perche-cloudtalk-e-la-migliore-alternativa-a-ringcentral\/\">RingCentral<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/it\/software-di-registrazione-per-call-center\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"4-anticipate-the-customer-s-needs\"><strong>Trascrizione delle chiamate <strong>#4 <\/strong><\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica<\/strong><\/h5>\n\n\n\n<p>Trascrivi automaticamente in testo le chiamate e le registrazioni delle chiamate.\nRegistra ed esporta su<br\/>tutto ci\u00f2 che i tuoi clienti e agenti hanno detto istantaneamente nel tuo CRM<br\/>.\nOttieni una comprensione complessa delle singole conversazioni.  <br\/><br\/>Lavorare con un team multinazionale? Nessun problema! CloudTalk pu\u00f2<br\/>identificare e tradurre automaticamente ogni trascrizione in 145 lingue,<br\/>tra cui tedesco, spagnolo, portoghese, svedese, danese e altre ancora.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Ideale per:  <\/h5>\n\n\n\n<p>Operazioni in entrata e in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Trascrizione automatica<\/li>\n\n\n\n<li>Traduzione automatica<\/li>\n\n\n\n<li>Supporto di strumenti di terze parti<\/li>\n\n\n\n<li>Approfondimenti + Esportazione facile<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/call-transcription\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"5-open-the-conversation-with-an-email\"><strong>#5 Trasferimento di chiamata<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Assicurati che i tuoi clienti non debbano perdere tempo o nervi ripetendo le<br\/>stesse informazioni dopo ogni trasferimento.\nPermetti agli agenti di ottenere informazioni,<br\/>valutare la situazione e indirizzare il chiamante al collega pi\u00f9 competente. <br\/><br\/>Warm Transfer permette ai rappresentanti di condividere le informazioni tra loro<br\/>prima di mettere in contatto il chiamante.\nGli interni garantiscono una rapida risoluzione di<br\/>chiamando agenti e reparti con sole tre cifre. <\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Ideale per:  <\/h5>\n\n\n\n<p>Operazioni in entrata<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Trasferimento a caldo<\/li>\n\n\n\n<li>Miglioramento del CSAT<\/li>\n\n\n\n<li>Estensioni a 3 cifre + risoluzione pi\u00f9 veloce<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$19<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$23<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/call-transfers\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#6 Caduta della segreteria telefonica<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>I tuoi agenti non riescono a entrare in contatto con un cliente chiave?\nNessun problema!\nOltre a<br\/>lasciare un messaggio vocale personalizzato, puoi preregistrare i tuoi messaggi e<br\/>inviare i messaggi vocali con il semplice tocco di un pulsante.  <\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Ideale per:  <\/h5>\n\n\n\n<p>Operazioni in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Risoluzione pi\u00f9 veloce<\/li>\n\n\n\n<li>Ritardi minimi nelle chiamate<\/li>\n\n\n\n<li>Messaggi vocali personalizzabili<\/li>\n\n\n\n<li>Migliore esperienza del cliente + maggiore tasso di successo dei contatti<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$19<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$15<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$54<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$20<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/voicemail-drop\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#7 Power Dialer<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Raggiungi 3 volte pi\u00f9 potenziali clienti ogni giorno e ottimizza i flussi di lavoro degli agenti<br\/>con script, questionari, sondaggi e automazione post-call.\nCrea<br\/>elenchi personalizzati di chiamate giornaliere e lascia che i rappresentanti inizino a chiamare con un semplice clic. <br\/><br\/>I Power Dialers sono in grado di automatizzare le operazioni di chiamata importando i contatti di<br\/>direttamente dal tuo CRM o da un file XML e mantenendo il flusso dell&#8217;agente<br\/>avviando la chiamata successiva dell&#8217;elenco al termine dell&#8217;ultima.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\"> \n<iframe loading=\"lazy\" title=\"Power Dialer \u2013 A Guide to Automating Sales Campaigns\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/nYA3BN6o6mI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n <\/div><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Ideale per:  <\/h5>\n\n\n\n<p>Le operazioni in uscita si sono concentrate sul volume.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pi\u00f9 chiamate ogni giorno<\/li>\n\n\n\n<li>Risoluzione delle chiamate pi\u00f9 rapida<\/li>\n\n\n\n<li>Automazione delle attivit\u00e0 quotidiane<\/li>\n\n\n\n<li>Semplicit\u00e0 d&#8217;uso e compatibilit\u00e0 con altri strumenti<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p id=\"Ringover\"><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$54<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/it\/power-dialer-2\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#8 Smart Dialer<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Riduci i tempi di chiamata fino al 50% e raggiungi pi\u00f9 clienti in modo efficiente.<br\/>Crea code di chiamata semplici da usare, con un solo clic, direttamente da qualsiasi sito web,<br\/>CRM o strumento di helpdesk con buffer personalizzabili.<br\/><br\/>Ordina i contatti con il drag-and-drop per ottenere la massima efficienza e lascia che i tuoi agenti<br\/>si scatenino.\nLo Smart Dialer sposta automaticamente i contatti non rispondenti di<br\/>in fondo all&#8217;elenco per risparmiare tempo e massimizzare le risposte. <\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\"> \n<iframe loading=\"lazy\" title=\"Sales Dialer Software 2024: How to use sales dialer\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/3WyeIuZbB-w?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n <\/div><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Ideale per:  <\/h5>\n\n\n\n<p>Operazioni in uscita incentrate sull&#8217;esperienza del cliente.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Code di chiamata con un solo clic<\/li>\n\n\n\n<li>Gestione delle code con il drag-and-drop<\/li>\n\n\n\n<li>Priorit\u00e0 automatica dei contatti<\/li>\n\n\n\n<li>Integrazione di strumenti di terze parti + automazione delle attivit\u00e0 quotidiane<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$54<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/it\/dialer-intelligente\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#9<\/strong> <strong>Dettagli del cliente<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Ottieni informazioni immediate su chi si trova all&#8217;altro capo del filo, consultando<br\/>i dettagli dei clienti prima ancora di alzare la cornetta.\nIntegra<br\/>la tua soluzione di call center con il CRM o l&#8217;Helpdesk per un facile accesso. <br\/><br\/>Visualizza la cronologia delle chiamate passate, le registrazioni delle chiamate, le trascrizioni, le offerte, i biglietti di assistenza,<br\/>o anche i tuoi campi personalizzati.\nRisparmia il tempo dei clienti e degli agenti grazie a<br\/>che offre un contesto semplice.\nImpostati per il successo con il Tag di Chiamata.  <\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Ideale per:  <\/h5>\n\n\n\n<p>Operazioni in entrata e in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Approfondimenti istantanei<\/li>\n\n\n\n<li>Compatibilit\u00e0 multipiattaforma + esperienza del cliente migliorata<\/li>\n\n\n\n<li>Disponibile prima e durante le chiamate<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/customer-details\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"6-keep-it-brief\"><strong>#10<\/strong> <strong>Note di chiamata<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Crea e accedi agli appunti presi in qualsiasi momento.\nRiprendi da dove hai lasciato e<br\/>utilizza i dati rilevanti delle interazioni passate per costruire relazioni migliori con<br\/>i tuoi clienti. <\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Ideale per:  <\/h5>\n\n\n\n<p>Operazioni in entrata e in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Creazione di note su e dopo la chiamata<\/li>\n\n\n\n<li>Accesso istantaneo alle note<\/li>\n\n\n\n<li>Un contesto in pi\u00f9 per ogni chiamata + una maggiore soddisfazione dei clienti<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/call-notes\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"7-know-when-to-speak\"><strong>#11 Tag di Chiamata<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Utilizza i tag preesistenti o creane di nuovi personalizzati al volo per<br\/>categorizzare efficacemente ogni chiamata e tenere traccia del tipo di chiamata, del risultato e di varie metriche KPI.<br\/>Implementa il tag di Chiamata obbligatorio per mantenere una chiara visibilit\u00e0.<\/p>\n\n\n\n<p>Trasforma il modo in cui valuti le chiamate sincronizzando automaticamente i tag<br\/>con il tuo CRM.\nApprofondisci le tue analisi con i filtri per i tag.\nMassimizza l&#8217;efficienza di<br\/>con decisioni strategiche basate sui dati e il coaching degli agenti.  <br\/><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Ideale per:  <\/h5>\n\n\n\n<p>Operazioni in entrata e in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Creazione di Tag di Chiamata e Post-Call<\/li>\n\n\n\n<li>Valutazione analitica migliorata<\/li>\n\n\n\n<li>Aggiunta di un contesto per ogni chiamata + migliore coaching per l&#8217;agente<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p id=\"Ringover\"><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/call-tagging\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"7-know-when-to-speak\"><strong>#12 Chiamate a 3 vie<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Permetti agli agenti di invitare senza problemi i colleghi a dare una mano nelle chiamate complesse<br\/>con il sussurro di chiamata nascosto.\nOppure di unirsi e interagire direttamente con il cliente<br\/>per ottenere la migliore esperienza possibile. <br\/><br\/>Permetti a manager e coach di ascoltare le chiamate in modo anonimo per valutare efficacemente<br\/>la condotta degli agenti, per fornire al volo informazioni utili e per<br\/>semplificare l&#8217;onboarding e il coaching degli agenti.<br\/><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Ideale per:  <\/h5>\n\n\n\n<p>Operazioni in entrata e in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Invita un amico ad aiutarti<\/li>\n\n\n\n<li>Chiama Whispering<\/li>\n\n\n\n<li>Monitoraggio nascosto delle chiamate<\/li>\n\n\n\n<li>Maggiore soddisfazione dei clienti + miglioramento del coaching degli agenti<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/it\/chiamata-a-3-vie\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"7-know-when-to-speak\"><strong>#13 Messaggi personalizzati<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p><br\/>Crea messaggi audio personalizzati sugli orari di apertura, sulla<br\/>disponibilit\u00e0 del team o sulle domande di supporto pi\u00f9 frequenti e aggiungi un<br\/>tocco umano all&#8217;esperienza del cliente senza costi aggiuntivi di onboarding.<br\/><br\/>Implementa senza problemi messaggi personalizzati nel tuo sistema di risposta vocale interattiva tramite un Call-Flow Designer facile da usare e massimizza<br\/>il valore che tu e i tuoi chiamanti ottenete dall&#8217;automazione.<br\/><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Ideale per:  <\/h5>\n\n\n\n<p>Operazioni in entrata<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mantenere l&#8217;identit\u00e0 del marchio<\/li>\n\n\n\n<li>Semplificare il supporto di auto-aiuto<\/li>\n\n\n\n<li>Definisci chiaramente gli orari di lavoro + risparmia sui costi di assunzione<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/personalized-messages\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Le migliori funzioni di call center per l&#8217;automazione<\/strong><\/h3>\n\n\n\n<p>Perch\u00e9 perdere tempo in attivit\u00e0 ripetitive quando puoi lasciare che i tuoi agenti si concentrino su ci\u00f2 che sanno fare meglio e che l&#8217;automazione si occupi del resto?\nSemplifica le operazioni con queste funzioni top per call center. <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#1 Automazione del flusso di lavoro<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Automatizza le attivit\u00e0 ripetitive e dispendiose in termini di tempo con flussi di lavoro personalizzati per i follow-up di<br\/>, la creazione di ticket e la trascrizione vocale, e lascia che i tuoi agenti di<br\/>si concentrino su ci\u00f2 che conta di pi\u00f9.<\/p>\n\n\n\n<p>Imposta le tue automazioni in tre semplici passi con trigger personalizzati, condizioni<br\/>e azioni successive.\nScegli il reparto o il numero di riferimento e inizia a risparmiare tempo. <\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in entrata e in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Semplice da usare<\/li>\n\n\n\n<li>Risparmia tempo<\/li>\n\n\n\n<li>Obiettivi specifici<\/li>\n\n\n\n<li>Facilmente personalizzabile + miglioramento della soddisfazione dei clienti<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/it\/automatizzazione-dei-flussi-di-lavoro\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#2 Call Flow Designer (CFD)<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Personalizza il tuo percorso di chiamata inbound dall&#8217;inizio alla fine con il Call Flow<br\/>Designer.\nNon accontentarti dell&#8217;idea che qualcun altro ha di un ottimo customer journey<br\/>&#8211; costruisci il tuo. <\/p>\n\n\n\n<p>Sfrutta le oltre 20 opzioni di instradamento precostituite, crea flussi di chiamata personalizzati tramite un semplice drag-and-drop e scalali in tutta la tua attivit\u00e0 assegnandoli a nuovi numeri con un semplice clic.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in entrata<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Operazioni in entrata<\/li>\n\n\n\n<li>Costruttore drag-and-drop<\/li>\n\n\n\n<li>Oltre 20 modelli predefiniti + esperienza cliente personalizzata<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/it\/configurazione-flusso-chiamata\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#3 <strong>Risposta vocale interattiva (IVR)<\/strong><\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Assicurati che i chiamanti in entrata ricevano sempre l&#8217;aiuto di cui hanno bisogno, ottimizzando l&#8217;instradamento delle chiamate con un IVR.\nCrea flussi di chiamata personalizzati e permetti ai clienti di scegliere tra una serie di opzioni predefinite. <\/p>\n\n\n\n<p>Aggiungi fino a 10 possibili passaggi nel percorso di ogni chiamante per rendere il pi\u00f9 semplice possibile il raggiungimento del giusto team di assistenza clienti o di successo e<br\/>riduce la durata media delle chiamate del 40%.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in entrata<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Facile costruzione del flusso di chiamate<\/li>\n\n\n\n<li>Fino a 10 passi personalizzati<\/li>\n\n\n\n<li>Maggiore efficienza di routing<\/li>\n\n\n\n<li>Riduzione della durata delle chiamate + assistenza pi\u00f9 efficiente<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$29<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$20<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/it\/cose-la-rvi-risposta-vocale-interattiva\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#4 Accodamento delle chiamate<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Offrire un&#8217;assistenza clienti completamente personalizzabile.\nDistribuisci le chiamate in entrata agli<br\/>agenti giusti in base allo stato del cliente o alle competenze tecniche dei<br\/>singoli agenti per la massima efficienza dell&#8217;assistenza. <\/p>\n\n\n\n<p>Offri un&#8217;assistenza prioritaria ai clienti pi\u00f9 facoltosi con le code VIP, oppure reindirizza i clienti che non puoi gestire in questo momento alle code di backup, alla segreteria telefonica, a<br\/>e ai numeri esterni o interni.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in entrata<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Un carico di lavoro pi\u00f9 gestibile<\/li>\n\n\n\n<li>Divisione Equal Call<\/li>\n\n\n\n<li>Assistenza prioritaria tramite code VIP<\/li>\n\n\n\n<li>Supporto per la segreteria telefonica + semplice reindirizzamento delle chiamate<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$20<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/call-queuing\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#5 <strong>Routing basato sulle competenze<\/strong><\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Crea tag di competenza personalizzati, assegna le competenze ai singoli agenti e<br\/>instrada i clienti in base a queste metriche per ottenere la migliore esperienza.\nIn base<br\/>all&#8217;argomento e alla disponibilit\u00e0, l&#8217;agente pi\u00f9 competente viene chiamato per primo. <\/p>\n\n\n\n<p>Il routing basato sulle competenze pu\u00f2 essere utilizzato anche per definire la competenza di interi<br\/>team.\nIn questo modo puoi adattare i processi e assicurarti che i tuoi chiamanti in<br\/>entrata non debbano subire la frustrazione di trasferimenti infiniti e<br\/>un&#8217;assistenza lenta. <\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in entrata<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Etichette di abilit\u00e0 personalizzate<\/li>\n\n\n\n<li>Tagging individuale e di gruppo<\/li>\n\n\n\n<li>Priorit\u00e0 alle chiamate basate sulle competenze<\/li>\n\n\n\n<li>Risoluzione pi\u00f9 rapida dei ticket di assistenza + maggiore soddisfazione dei clienti<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$35<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/skill-based-routing\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#5 <strong>Routing basato sulle competenze<\/strong><\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Crea tag di competenza personalizzati, assegna le competenze ai singoli agenti e<br\/>instrada i clienti in base a queste metriche per ottenere la migliore esperienza.\nIn base<br\/>all&#8217;argomento e alla disponibilit\u00e0, l&#8217;agente pi\u00f9 competente viene chiamato per primo. <\/p>\n\n\n\n<p>Il routing basato sulle competenze pu\u00f2 essere utilizzato anche per definire la competenza di interi<br\/>team.\nIn questo modo puoi adattare i processi e assicurarti che i tuoi chiamanti in<br\/>entrata non debbano subire la frustrazione di trasferimenti infiniti e<br\/>un&#8217;assistenza lenta. <\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in entrata<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Etichette di abilit\u00e0 personalizzate<\/li>\n\n\n\n<li>Tagging individuale e di gruppo<\/li>\n\n\n\n<li>Priorit\u00e0 alle chiamate basate sulle competenze<\/li>\n\n\n\n<li>Risoluzione pi\u00f9 rapida dei ticket di assistenza + maggiore soddisfazione dei clienti<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$35<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/skill-based-routing\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#7<\/strong> <strong>Orari di lavoro<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Non perdere mai pi\u00f9 i tuoi clienti, anche al di fuori dei tuoi orari di lavoro.\nCloudTalk ti permette di riprodurre messaggi personalizzati fuori dall&#8217;ufficio, di reindirizzare le chiamate o di lasciare una segreteria telefonica. Puoi impostare gli orari di lavoro per l&#8217;intera azienda, per i singoli team o anche per i numeri singoli.\nE poich\u00e9 tutti hanno diritto alle ferie, il sistema \u00e8 in grado di tenere conto anche delle festivit\u00e0 nazionali.  <\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in entrata<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Flussi di chiamate fuori orario personalizzabili<\/li>\n\n\n\n<li>Mantiene una chiara visibilit\u00e0 operativa<\/li>\n\n\n\n<li>Adattabile a livello aziendale o individuale + Limita le esperienze negative dei chiamanti<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/business-hours\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>Le migliori caratteristiche dei call center per le prestazioni<\/strong><\/strong><\/h3>\n\n\n\n<p>Sia che tu voglia mettere una lente d&#8217;ingrandimento sulle tue operazioni, sia che tu voglia avere una visione d&#8217;insieme delle prestazioni e della strategia del tuo call center, queste funzioni ti permetteranno di migliorare le tue prestazioni.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#1<\/strong> <strong>Analisi del call center<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Centralizza tutti i dati del tuo team e accedi a tutto ci\u00f2 che devi sapere sulle prestazioni dei tuoi agenti o sulle statistiche delle chiamate per fare previsioni e ottimizzare la tua strategia.<\/p>\n\n\n\n<p>Approfondisci quanto vuoi.\nTraccia ogni fase di ogni chiamata in entrata o in uscita.\nUsa queste informazioni per valutare con competenza le prestazioni dei singoli agenti e dei reparti.  <\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in entrata e in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Comprensione complessa delle prestazioni dei call center<\/li>\n\n\n\n<li>Analisi approfondita dei reparti e degli agenti<\/li>\n\n\n\n<li>Coaching strategico mirato + processo decisionale basato sui dati<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$23<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$44<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$35<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/it\/software-per-call-center-con-statistiche\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#2<\/strong> <strong>Cruscotti analitici<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Monitora in tempo reale tutto ci\u00f2 che accade nei tuoi team: chiamate attive, code, identit\u00e0 del chiamante e disponibilit\u00e0 degli agenti.\nVisualizza i report a scaglioni di un&#8217;ora o per l&#8217;intera giornata con un solo sguardo. <\/p>\n\n\n\n<p>Consenti ai rappresentanti di creare stati personalizzati per avere una visione chiara di tutti e di tutto.\nIdentifica i colli di bottiglia, suddividi i compiti in modo uniforme e risolvi le crisi nel momento in cui si verificano. <\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in entrata e in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accesso alle informazioni in tempo reale<\/li>\n\n\n\n<li>Tempi personalizzabili<\/li>\n\n\n\n<li>Soluzione dei problemi attuabile + Stati dell&#8217;agente personalizzati<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/dashboard\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#3<\/strong> <strong>Monitoraggio delle chiamate<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Permetti a manager e agenti esperti di partecipare alle chiamate di assistenza e di vendita per fornire assistenza, valutare le prestazioni degli agenti o valutare l&#8217;efficacia degli script delle chiamate.<\/p>\n\n\n\n<p>Scegli la quantit\u00e0 di visibilit\u00e0 che preferisci per intercettare direttamente le chiamate e partecipare alle chiamate a tre, per sussurrare all&#8217;orecchio del tuo agente senza che il cliente se ne accorga o per essere semplicemente una mosca sul muro con l&#8217;ascolto delle chiamate.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in entrata e in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visibilit\u00e0 selezionabile<\/li>\n\n\n\n<li>Risoluzione di problemi semplici<\/li>\n\n\n\n<li>Miglioramento dell&#8217;esperienza del cliente + migliore coaching e onboarding degli agenti<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"Aircall\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Aircall\">\n<p><strong>Aircall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Justcall\">\n<p><strong>Justcall<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong> <\/strong>$49<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group expand\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"OpenPhone\">\n<p><strong>OpenPhone<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$23<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Ringover\">\n<p><strong>Ringover<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$21<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"RingCentral\">\n<p><strong>RingCentral<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$25<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/it\/monitoraggio-delle-chiamate\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#4<\/strong> <strong>Pannelli da parete<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Gamificate le operazioni quotidiane e promuovete le iniziative trasmettendo i dati in tempo reale dalle vostre analisi direttamente ai dashboard degli agenti o agli schermi LCD dei call center, includendo le metriche correnti, le classifiche degli agenti e molto altro ancora.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in entrata e in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Feed analitici in tempo reale<\/li>\n\n\n\n<li>Tempi personalizzabili<\/li>\n\n\n\n<li>Maggiore coinvolgimento dei dipendenti + migliore motivazione degli agenti<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50 <\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/it\/icona-funzione-wallboard-piccola\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#5<\/strong> <strong>ID chiamante virtuale<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Non lasciare che una buona esperienza del cliente vada sprecata.\nGenera ID chiamanti con codici locali specifici o utilizza numeri che i tuoi clienti e potenziali clienti gi\u00e0 conoscono. <\/p>\n\n\n\n<p>Aumenta i tassi di risposta con il formato del numero conosciuto, oppure sfrutta i numeri esistenti che i tuoi clienti conoscono per rafforzare l&#8217;associazione con il marchio e promuovere campagne di chiamate internazionali su piccola scala.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Formato numerico familiare<\/li>\n\n\n\n<li>Tassi di risposta pi\u00f9 elevati<\/li>\n\n\n\n<li>Compatibile con il Number Porting  <\/li>\n\n\n\n<li>Un&#8217;alternativa conveniente all&#8217;acquisto<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$30<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/virtual-caller-id\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"1-research-your-prospects\"><strong>#6<\/strong> <strong>Single Sign-On (SSO)<\/strong><\/h3>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Panoramica:<\/strong><\/h5>\n\n\n\n<p>Riduci i rischi per la sicurezza, semplifica l&#8217;accesso degli utenti e semplifica la vita del tuo responsabile IT dando a tutti i tuoi agenti un unico account da utilizzare per tutte le applicazioni e le integrazioni del call center.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Ideale per:<\/strong><\/h5>\n\n\n\n<p>Operazioni in entrata e in uscita<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Vantaggi:<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sicurezza superiore<\/li>\n\n\n\n<li>Facile da usare<\/li>\n\n\n\n<li>Gestione semplice degli utenti + compatibilit\u00e0 multipiattaforma<\/li>\n<\/ul>\n\n\n\n<div id=\"Pricing:\" class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Solution\">\n<p id=\"Solution\">Soluzione<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Price;($;per;user\/month)\">\n<div class=\"wp-block-group ct-table-header-group cloud-telephony has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Prezzo ($ per utente\/mese)<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<p><strong>CloudTalk<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>$50<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/single-sign-on-sso\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:53px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:41px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Supera la concorrenza con le migliori funzionalit\u00e0 del software per call center per  2025<\/h2>\n\n\n\n<p>Le funzioni dei call center sono molte, varie e a volte un po&#8217; confuse.\nMa con una pianificazione adeguata e obiettivi ben definiti, trovare lo strumento giusto per il lavoro dovrebbe essere un gioco da ragazzi.\nSoprattutto grazie a questo pratico elenco delle funzionalit\u00e0 di <wpcodeself wptype=\"\" wpml_attr_0=\"\">.    <\/wpcodeself><\/p>\n\n\n\n<p>Supera la concorrenza con le migliori funzionalit\u00e0 presenti oggi sul mercato, grazie all&#8217;automazione per risparmiare tempo, alle decisioni basate sull&#8217;intelligenza artificiale, alle chiamate cristalline e all&#8217;esperienza eccellente dei clienti!<\/p>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#000\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">12 caratteristiche da tenere d&#8217;occhio nella scelta del software per call center  <\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"210\" height=\"300\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-210x300.png\" alt=\"\" class=\"wp-image-204556\" style=\"object-fit:cover\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-210x300.png 210w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-520x742.png 520w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-300x428.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-297x424.png 297w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-79x113.png 79w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1-62x88.png 62w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/eBook-Must-have-features-717x1024-1.png 717w\" sizes=\"auto, (max-width: 210px) 100vw, 210px\" \/><\/figure><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"     href=\"https:\/\/test-staging.cloudtalk.io\/12-features-ebook\/\">Leggi gratis<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover ct-block-article-faq ct-virtual-numbers-page-rankmath-cover\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-148766\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/10\/blog-article-faq-cover-question-marks.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center ct-block-article-faq-header\">FAQ sulle funzioni del call center<\/h3>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quali sistemi utilizzano i call center?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>I call center utilizzano vari sistemi, tra cui software per call center, sistemi di gestione delle relazioni con i clienti (CRM), <a href=\"https:\/\/www.youtube.com\/watch?v=_G_cyNxSg-c\" target=\"_blank\" rel=\"noopener\">distribuzione automatica delle chiamate (DAC)<\/a>, risposta vocale interattiva (IVR) e strumenti di gestione della forza lavoro per migliorare la comunicazione e la produttivit\u00e0.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quali sono le funzioni di base dei call center?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>I call center svolgono una serie di funzioni essenziali per garantire una comunicazione efficiente tra le aziende e i loro clienti.<br \/>\nAlcune delle funzioni di base dei call center includono: <\/p>\n<p>&#8211; Gestione delle chiamate in entrata e in uscita<br \/>&#8211; Assistenza clienti e tecnica<br \/>&#8211; Vendita e generazione di lead<br \/>&#8211; Raccolta di feedback<br \/>&#8211; Reporting e analisi<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quali sono le funzioni chiave dei contact center?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>I contact center si occupano principalmente di gestire le comunicazioni con i clienti attraverso vari canali, di gestire le interazioni con i clienti per migliorarne la soddisfazione e di raccogliere informazioni per migliorare il servizio e l&#8217;efficienza operativa.<br \/>\nScopri i <a href=\"\">requisiti necessari per configurarlo<\/a>. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1710149050963\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quali sono le caratteristiche di un sistema telefonico e di segreteria telefonica?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Un sistema robusto include il trasferimento di chiamata, l&#8217;identificativo del chiamante, la <a href=\"https:\/\/staging.cloudtalk.io\/blog\/voicemail-to-email-how-to-send-it-how-it-works\/\" target=\"_blank\" rel=\"noopener\">trascrizione della segreteria telefonica<\/a> e i saluti personalizzabili, assicurando una comunicazione e un&#8217;accessibilit\u00e0 senza soluzione di continuit\u00e0.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1710361087293\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quali sono le caratteristiche di un telefono VoIP?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>I telefoni VoIP offrono funzionalit\u00e0 avanzate come la qualit\u00e0 della voce ad alta definizione, le videochiamate, la gestione multilinea e l&#8217;integrazione con le applicazioni aziendali, garantendo flessibilit\u00e0 e <a href=\"https:\/\/www.cloudtalk.io\/voip\/-pricing\/\" target=\"_blank\" rel=\"noopener\">risparmio<\/a>.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1710361105116\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quali caratteristiche devo cercare in un software per call center per piccole imprese?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Le caratteristiche essenziali includono un&#8217;interfaccia utente intuitiva, analisi in tempo reale, integrazione con i sistemi CRM e scalabilit\u00e0 per adattarsi alla crescita dell&#8217;azienda, <a href=\"https:\/\/www.cloudtalk.io\/blog\/measuring-customer-satisfaction-how-to-do-it-and-why\/\" target=\"_blank\" rel=\"noopener\">garantendo un funzionamento efficiente e la soddisfazione dei clienti<\/a>.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Che si tratti di automatizzare i flussi di lavoro degli agenti, di migliorare le prestazioni delle chiamate o di fornire&#8230;<\/p>\n","protected":false},"author":126,"featured_media":215607,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[249],"tags":[],"class_list":["post-225686","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-center-it"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/posts\/225686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/users\/126"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/comments?post=225686"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/posts\/225686\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/media\/215607"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/media?parent=225686"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/categories?post=225686"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/tags?post=225686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}