{"id":119589,"date":"2022-05-31T22:28:05","date_gmt":"2022-05-31T20:28:05","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/le-sei-migliori-integrazioni-telefoniche-intercom-e-le-app-di-chiamata\/"},"modified":"2024-04-19T19:44:20","modified_gmt":"2024-04-19T17:44:20","slug":"le-sei-migliori-integrazioni-telefoniche-intercom-e-le-app-di-chiamata","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/it\/blog\/le-sei-migliori-integrazioni-telefoniche-intercom-e-le-app-di-chiamata\/","title":{"rendered":"Le sei migliori integrazioni telefoniche Intercom e le app di chiamata"},"content":{"rendered":"\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"has-text-align-center has-black-color has-text-color wp-block-heading\" id=\"the-6-best-intercom-phone-integrations-and-calling-apps\"><meta charset=\"utf-8\"\/>Le sei migliori integrazioni telefoniche Intercom <br\/>e le app di chiamata<\/h1>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"666\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-1024x666.png\" alt=\"Intercom\" class=\"wp-image-13641\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-1024x666.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-300x195.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-768x499.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-200x130.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-689x448.png 689w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-560x364.png 560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-484x315.png 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-400x260.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-392x255.png 392w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-123x80.png 123w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-208x135.png 208w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-64x42.png 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-medium-font-size\">Quando si parla di assistenza clienti, Intercom \u00e8 diventato uno degli strumenti pi\u00f9 potenti e popolari. Ma se connesso a un call center o un&#8217;app di chiamata le sue capacit\u00e0 possono crescere ancora di pi\u00f9. Tra una lunga lista di integrazioni telefoniche Intercom disponibili, quale scegliere? Per scoprirlo, dai una letta alla nostra lista delle sei migliori integrazioni Intercom!<\/p>\n\n\n\n<p>I tempi in cui le aziende potevano trascurare l&#8217;assistenza clienti in favore della generazione di lead sono ormai lontani.<\/p>\n\n\n\n<p><strong>Al giorno d&#8217;oggi:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/review42.com\/customer-service-statistics\/\" target=\"_blank\" rel=\"noopener\">Il 48% dei clienti interrompe il proprio rapporto con un&#8217;azienda dopo un&#8217;esperienza negativa<\/a><\/li><li>L&#8217;89% passa a un altro brand dopo un solo problema relativo al singolo servizio clienti<\/li><li><a href=\"https:\/\/review42.com\/customer-service-statistics\/\" target=\"_blank\" rel=\"noopener\">L&#8217;89% delle aziende compete<\/a> solo in base alla qualit\u00e0 del servizio clienti<\/li><\/ul>\n\n\n<p><strong>I clienti continuano ad avere problemi nel servizio di assistenza: <\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.superoffice.com\/blog\/response-times\/\" target=\"_blank\" rel=\"noopener\">L&#8217;88% dei clienti si aspetta una risposta<\/a> da parte di un&#8217;azienda entro 60 minuti,<\/li><li>mentre il 30% se l&#8217;aspetta entro 15 minuti.<\/li><\/ul>\n\n\n<p>Secondo una ricerca di SuperOffice, <strong>le aziende tendono a impiegare circa dodici ore per rispondere a una e-mail di un cliente<\/strong>. Per non parlare dell&#8217;assistenza telefonica &#8211; connettersi con la persona giusta al primo tentativo \u00e8 ancora piuttosto difficile.<\/p>\n\n\n\n<p><strong>Per velocizzare il servizio clienti e migliorare la soddisfazione del cliente stesso, molti hanno iniziato a usare degli strumenti di live chat come Intercom.<\/strong><\/p>\n\n\n\n<h2 class=\"has-black-color has-text-color wp-block-heading\" id=\"what-is-intercom\"><strong>Cos&#8217;\u00e8 Intercom?<\/strong><\/h2>\n\n\n\n<p>Se hai pensato a un sistema di live chat per la tua azienda, allora avrai sicuramente sentito parlare di Intercom come <strong>una tra le piattaforme conversazionali pi\u00f9 potenti e popolari in circolazione<\/strong>. <\/p>\n\n\n\n<p>Il nucleo del sistema \u00e8 un <strong>dispositivo di messaggistica con chat dal vivo<\/strong> che consente al tuo team di assistenza di aiutare i visitatori del tuo sito web nel modo pi\u00f9 veloce possibile tramite telefono o e-mail. Intercom offre anche un <strong>centro self-service<\/strong>, dove i clienti possono trovare da s\u00e9 le risposte ai propri problemi cercando le conoscenze di base o chiedendo aiuto a un bot per problemi semplici ma comuni.<\/p>\n\n\n\n<p>Oltre a queste caratteristiche principali, Intercom fornisce anche diversi strumenti integrati come quelli per <strong>l&#8217;automazione del marketing<\/strong>, <strong>marketing via e-mail<\/strong> e <strong>generazione di lead<\/strong>. Che altro dovresti sapere riguardo Intercom?<\/p>\n\n\n\n<div class=\"wp-block-cover aligncenter button-with-graphics\"><span aria-hidden=\"true\" class=\"has-background-dim-0 wp-block-cover__gradient-background has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"991\" height=\"412\" class=\"wp-block-cover__image-background wp-image-309\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_BG_Block_02.svg\" style=\"object-position:50% 50%\" data-object-fit=\"cover\" data-object-position=\"50% 50%\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"call-center-integrations-for-intercom\">Integrazioni di call center per Intercom<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/intercom\/\" style=\"border-radius:3px\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>ESPLORALE TUTTE<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"431\" height=\"416\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_Illustration_04.svg\" alt=\"Illustrazione pannello di controllo\" class=\"wp-image-317\"\/><\/figure><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n\n\n<h2 class=\"has-black-color has-text-color wp-block-heading\" id=\"intercom\"><strong>Intercom<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><meta charset=\"utf-8\"\/><strong>Valutazione<\/strong>:<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.5\/5 &#8211; 225 recensioni<\/p>\n\n\n\n<p class=\"has-text-align-center\"><a rel=\"noreferrer noopener\" href=\"https:\/\/www.capterra.com\/p\/182004\/CloudTalk\/\" target=\"_blank\">Leggi le recensioni<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Tariffe:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>A partire da 39$ per il piano base, passando da 499$ per quello avanzato, fino a 999$ per il piano Enterprise.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Caratteristiche:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Oltre alla chat dal vivo, che \u00e8 il nucleo della piattaforma Intercom, esso dispone anche di un impressionante numero di strumenti, dall&#8217;automazione del marketing (come bottoni CTA personalizzabili) passando all&#8217;automazione delle e-mail fino a un dispositivo di risposta automatica.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integrazioni:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Pi\u00f9 di 150 strumenti, da quelli di automazione e di analisi fino a quelli CRM e di programmazione.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>App mobili:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Disponibile per Android &amp; iOS.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pro:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Elevate capacit\u00e0 di personalizzazione e una grossa quantit\u00e0 di strumenti integrati.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contro:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>\u00c8 necessario calcolare attentamente il costo dei piani per evitare sorprese durante il periodo di fatturazione, dato che le tariffe sono piuttosto complicate.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Prova gratuita:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>S\u00ec, per 14 giorni.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>Anche se Intercom \u00e8 molto potente, non pu\u00f2 fare tutto. Ad esempio, non pu\u00f2 gestire le chiamate nel modo in cui sono gestite da un sistema telefonico cloud o da un&#8217;app di chiamata. Ma se potessi collegare Intercom a un&#8217;app di chiamata o a un sistema telefonico cloud usando una tra le dozzine di integrazioni telefoniche Intercom disponibili? <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Gli operatori di assistenza clienti sarebbero in grado di <strong>automatizzare diverse attivit\u00e0<\/strong> che richiedevano molto tempo, aumentando quindi la loro produttivit\u00e0.<\/li><li><strong>Le chiamate potrebbero essere tracciate, registrate e salvate sul tuo database Intercom<\/strong>, per un facile accesso ogni volta che tu o il tuo team di assistenza ne avete bisogno.<\/li><li>Integrare un sistema telefonico a Intercom fornisce al tuo team di assistenza <strong>l&#8217;accesso a tutte le informazioni riguardo i tuoi clienti e crea un&#8217;esperienza personalizzata<\/strong>.<\/li><li><strong>Usando i dati che provengono dal sistema Intercom<\/strong>, il tuo team di assistenza sar\u00e0 in grado di fornire un&#8217;esperienza clienti di prima qualit\u00e0 e di creare contenuti e campagne personalizzate.<\/li><\/ul>\n\n\n<p>Quando si tratta di integrazioni telefoniche e video, Intercom pu\u00f2 essere perfettamente connesso con 27 diversi strumenti e app, da semplici app di condivisione video a sistemi cloud virtuali a tutti gli effetti. Quale dovresti usare?<\/p>\n\n\n\n<h2 class=\"has-black-color has-text-color wp-block-heading\" id=\"best-intercom-phone-integrations-and-calling-apps\"><strong>Migliori integrazioni telefoniche Intercom e app di chiamata<\/strong><\/h2>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"1-cloudtalk\"><strong>#1 CloudTalk<\/strong><\/h3>\n\n\n\n<p><strong>CloudTalk \u00e8 un sistema telefonico basato su cloud per i team di assistenza e di vendita.<\/strong> CloudTalk ti offre uno strumento migliore per gestire i tuoi flussi di chiamata, fornisce un&#8217;automazione che fa risparmiare tempo, registra tutte le tue attivit\u00e0 di chiamata e molto altro. <\/p>\n\n\n\n<p>Quest&#8217;integrazione ti dar\u00e0 l&#8217;accesso a tutti <strong>i dati delle cronologie e registrazioni delle chiamate all&#8217;interno del tuo account Intercom<\/strong>. Se effettui o ricevi una chiamata (incluse le chiamate perse e i messaggi vocali) sar\u00e0 istantaneamente inviata a Intercom come conversazione o evento. Inoltre, tutte le conversazioni e i contatti saranno sincronizzati con CloudTalk, quindi il tuo team sar\u00e0 pi\u00f9 efficiente.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Valutazione:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.6\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.4\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Tariffe:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>A partire da 15$ per il piano iniziale fino a 35$ per quello mensile o Expert, pagato annualmente.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Caratteristiche:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Pi\u00f9 di 50 funzionalit\u00e0, inclusi numeri verdi e internazionali da pi\u00f9 di 160 paesi, call center inbound, outbound, oltre a vari strumenti di reporting e analisi.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integrazioni:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>26 integrazioni disponibili, tra cui Zapier.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>App mobili:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Disponibile per Android &amp; iOS.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pro:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Puoi ottenere un numero telefonico locale da pi\u00f9 di 160 paesi direttamente dal&#8217;app.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contro:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Diversi utenti si lamentano della mancanza di funzioni, difetti, e la velocit\u00e0 complessiva dell&#8217;app mobile.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Prova gratuita:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><a href=\"https:\/\/test-staging.cloudtalk.io\/it\/cloudtalk-14-giorni-di-prova-gratuita\/\">S\u00ec, di 14 giorni.<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Intercom + CloudTalk Integration Overview - How To Use Phone System Integration In Intercom\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/026kAd9IdP4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"2-callhippo\"><strong>#2 CallHippo<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Valutazione:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-empty\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.2\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-empty\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.1\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Tariffe:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>A partire da 16$ al mese per il piano base fino ad arrivare a 30$ al mese.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Caratteristiche:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>CallHippo fornisce strumenti regolari di call center e di telefonia, come l&#8217;RVI, la registrazione delle chiamate, il monitoraggio e la registrazione, oltre a diversi strumenti di reporting\/analisi.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integrazioni:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Pi\u00f9 di 90, dai sistemi CRM pi\u00f9 popolari, fino agli helpdesk, strumenti di analisi e app di produttivit\u00e0. Possono anche essere integrati con Zapier, per connettersi indirettamente a tutte le app Zapier tramite CallHippo.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>App mobili:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Disponibile per Android &amp; iOS.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pro:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Un servizio clienti molto gentile e disponibile, una delle opzioni con pi\u00f9 integrazioni.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contro:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>La versione base \u00e8 fortemente limitata, con la maggior parte degli strumenti essenziali per i call center (come l&#8217;RVI e il Power Dialer) disponibili a un piano tariffario pi\u00f9 elevato.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Prova gratuita:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Solo su richiesta.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"3-nuacom\"><strong>#3 Nuacom<\/strong><\/h3>\n\n\n\n<p>Nuacom \u00e8 una soluzione &#8220;completa&#8221; per sistemi telefonici VOIP per aziende di tutti i tipi e dimensioni. Rispetto alle altre aziende menzionate, Nuacom, oltre al proprio sistema, offre anche diversi telefoni on-premise compatibili con VoIP. Ecco cos&#8217;altro dovresti sapere a riguardo: <\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Valutazione:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.8\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n            <i class=\"icon icon-star-empty\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">3.8\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Tariffe:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>A partire da 9.99$ (12$) fino a 34.99$ (41$) per operatore, al mese.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Caratteristiche:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Pi\u00f9 di 50, dai trasferimenti di chiamate intelligenti, clicca e chiama, messaggi SMS, a varie opzioni di automazione come RVI e indirizzamento delle chiamate.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integrazioni:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Nuacom dispone di solo dieci integrazioni dirette (con i fornitori di CRM principali, Intercom e strumenti Google) ma pu\u00f2 essere connesso ad altre app tramite Zapier.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>App mobili:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Disponibile per Android &amp; iOS.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pro:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Assistenza clienti eccezionale, secondo gli utenti Capterra.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contro:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Configurare il sistema e il suo primo utilizzo pu\u00f2 essere un po&#8217; problematico.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Prova gratuita:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>S\u00ec, per 14 giorni.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"4-ozonetel\"><strong>#4 Ozonetel<\/strong><\/h3>\n\n\n\n<p>Ozonetel CloudAgent pu\u00f2 essere usato sia per le comunicazioni interne che esterne con i clienti in quanto pu\u00f2 fornire un&#8217;assistenza omnicanale (e-mail, chiamate, SMS e social media). La cosa interessante \u00e8 che dispone di opzioni cloud, ibride e on-premise, quindi un&#8217;azienda pu\u00f2 scegliere l&#8217;opzione che si adatta meglio. Ecco cos&#8217;altro dovresti sapere a riguardo:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Valutazione: <\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.5\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.6\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Tariffe:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Da 25$ a 55$ per operatore, al mese.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><meta charset=\"utf-8\"\/><strong>Caratteristiche: <\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Solo per citarne alcune, Ozonetel offre una gestione delle code, registrazione delle chiamate, un call center inbound e outbound, RVI, e una funzione text-to-speech. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><meta charset=\"utf-8\"\/><strong>Integrazioni<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Salesforce, Hubspot, Intercom, Zoho, Microsoft Dynamics, Zendesk, e Freshworks.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>App mobili:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>No.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pro:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Strumenti di analisi vocale basati sull&#8217;intelligenza artificiale che monitorano la velocit\u00e0 e il volume della voce dell&#8217;operatore e tracciano le opinioni dei clienti nei confronti dell&#8217;azienda.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contro:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Nessuna integrazione Zapier, il che limita fortemente le opzioni d&#8217;integrazione, in pi\u00f9 non dispone ancora di un&#8217;app mobile.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Prova gratuita:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>S\u00ec, 14 giorni.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"5-callfire\"><strong>#5 CallFire<\/strong><\/h3>\n\n\n\n<p>CallFire \u00e8 un servizio per il monitoraggio e la registrazione delle chiamate semplice e facile da usare sia per le piccole aziende che per quelle di medie dimensioni. Che altro dovresti sapere riguardo questo sistema?<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Valutazione:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.4\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.5\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Tariffe:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Da 99$ per operatore al mese fino a 599$ per la versione professionale.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Caratteristiche:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Registrazione delle chiamate, indirizzamento, monitoraggio e registrazione, segreteria telefonica personalizzata, men\u00f9 RVI, script personalizzati e fra le altre cose anche un predictive dialer.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integrazioni:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Il sito web non dispone di una lista delle opzioni disponibili, tuttavia, l&#8217;applicazione \u00e8 menzionata sul sito di Zapier dato che \u00e8 integrato a esso. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>App mobili:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>No.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pro:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Versatile e facile da usare.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contro:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Mancanza di un&#8217;app mobile e di una lista di integrazioni sul proprio sito web.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Prova gratuita:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>S\u00ec.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"has-black-color has-text-color wp-block-heading\" id=\"conclusion\"><strong>Conclusioni:<\/strong><\/h2>\n\n\n\n<p>Non c&#8217;\u00e8 dubbio che Intercom sia gi\u00e0 uno strumento di assistenza clienti incredibile, ma con le giuste integrazioni, pu\u00f2 diventare ancora pi\u00f9 potente. Usare una delle integrazioni telefoniche di Intercom pu\u00f2 essere particolarmente utile per la tua azienda, in quanto possono <strong>migliorare naturalmente la produttivit\u00e0 del tuo team di assistenza grazie all&#8217;automazione di alcuni dei loro strumenti quotidiani<\/strong>. Di conseguenza <strong>migliorer\u00e0 anche la soddisfazione dei clienti<\/strong>.<\/p>\n\n\n\n<p>Al giorno d&#8217;oggi, considerando che l&#8217;esperienza dei clienti \u00e8 diventata un fattore molto importante, al momento della scelta di un brand o del prodotto, fornire un servizio clienti di alto livello potrebbe essere quel quid in pi\u00f9 che ti offre un vantaggio.<\/p>\n\n\n\n<p>Se non sei sicuro da dove iniziare nell&#8217;integrare Intercom con sistemi telefonici o app di chiamata, perch\u00e9 non scegli una delle integrazioni citate per vedere se si adatta bene alla tua azienda?<\/p>\n\n\n\n<p>Tutti gli strumenti di cui abbiamo parlato sopra offrono un periodo di prova durante il quale puoi testare a fondo lo strumento. <a href=\"https:\/\/test-staging.cloudtalk.io\/it\/cloudtalk-14-giorni-di-prova-gratuita\/\">Vale anche per CloudTalk, che offre una prova gratuita di 14 giorni, e ti offre il tempo di testare il suo funzionamento.<\/a><\/p>\n\n\n\n<div class=\"wp-block-cover button-with-graphics\"><span aria-hidden=\"true\" class=\"has-background-dim-0 wp-block-cover__gradient-background has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"991\" height=\"412\" class=\"wp-block-cover__image-background wp-image-295\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_BG_Block_01.svg\" style=\"object-position:50% 50%\" data-object-fit=\"cover\" data-object-position=\"50% 50%\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"pick-the-right-ivr-for-your-business\">Scegli l&#8217;RVI giusto per la tua azienda.<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/le-5-migliori-soluzioni-rvi-da-testare-nel-2021\/\" style=\"border-radius:3px\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>PROVALO GRATUITAMENTE<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"416\" height=\"324\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_Illustration_01.svg\" alt=\"Illustrazione cliente e agente\" class=\"wp-image-311\"\/><\/figure><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Quando si parla di assistenza clienti, Intercom \u00e8 diventato uno degli strumenti pi\u00f9 potenti e popolari. Ma se connesso a&#8230;<\/p>\n","protected":false},"author":29,"featured_media":86085,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[283],"tags":[],"class_list":["post-119589","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-integrazioni"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/posts\/119589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/comments?post=119589"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/posts\/119589\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/media\/86085"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/media?parent=119589"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/categories?post=119589"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/tags?post=119589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}