{"id":33323,"date":"2022-02-25T23:39:20","date_gmt":"2022-02-25T21:39:20","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/chiamata-a-3-vie\/"},"modified":"2026-01-09T16:33:37","modified_gmt":"2026-01-09T14:33:37","slug":"chiamata-a-3-vie","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/it\/chiamata-a-3-vie\/","title":{"rendered":"Come fare una chiamata a tre"},"content":{"rendered":"\n<div class=\"wp-block-group hero-section split-image-03\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h1 class=\"wp-block-heading\">Assisti gli agenti in modo semplice con le chiamate a 3 vie<\/h1>\n\n\n\n<p>Trasforma istantaneamente qualsiasi chiamata in una conversazione a tre. Aggiungi un&#8217;altra persona a qualsiasi telefonata in pochi secondi per aiutare i tuoi agenti a risolvere i problemi pi\u00f9 velocemente e a chiudere anche gli affari pi\u00f9 difficili. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/programma-una-demo\/\">Contatto vendite<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/cloudtalk-14-giorni-di-prova-gratuita\/\">Prova gratis<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"937\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/image.png\" alt=\"Questa immagine ha un attributo alt vuoto; il suo nome di file &#xE8; Features-main-image-3-Way-Calling-1024x937.png\" class=\"wp-image-295337\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/image.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/image-300x275.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/image-768x703.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/image-811x742.png 811w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/image-468x428.png 468w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/image-424x388.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/image-123x113.png 123w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/image-88x81.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Fai squadra per vincere pi\u00f9 offerte<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lineChartUp02 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H4.6C4.03995 21 3.75992 21 3.54601 20.891C3.35785 20.7951 3.20487 20.6422 3.10899 20.454C3 20.2401 3 19.9601 3 19.4V3M21 7L15.5657 12.4343C15.3677 12.6323 15.2687 12.7313 15.1545 12.7684C15.0541 12.8011 14.9459 12.8011 14.8455 12.7684C14.7313 12.7313 14.6323 12.6323 14.4343 12.4343L12.5657 10.5657C12.3677 10.3677 12.2687 10.2687 12.1545 10.2316C12.0541 10.1989 11.9459 10.1989 11.8455 10.2316C11.7313 10.2687 11.6323 10.3677 11.4343 10.5657L7 15M21 7H17M21 7V11\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">19% di tasso di risoluzione pi\u00f9 alto<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Aggiungere uno specialista alla conversazione aiuta a risolvere i problemi in modo pi\u00f9 rapido ed efficace.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-phoneCall01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">30% in meno di impiccagioni<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Senza trasferimenti inutili, i clienti sono meno propensi a riagganciare, mantenendo in vita le offerte.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-coinsHand type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">49% di offerte in pi\u00f9<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Le organizzazioni che adottano strategie di coaching ottengono tassi di vincita pi\u00f9 elevati sui contratti previsti.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Abbiamo aiutato migliaia di aziende globali<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">Casi di studio con clienti che stanno costruendo pi\u00f9 velocemente.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/it\/cloudtalk-14-giorni-di-prova-gratuita\/\" class=\"btn btn-ghost\">Prova gratis<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/it\/programma-una-demo\/\" class=\"btn btn-primary\">Contatta le vendite<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Motore di vendita globale alimentato da conversazioni connesse <\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;Le trascrizioni e le analisi dell&#8217;intelligenza artificiale di CloudTalk rendono pi\u00f9 facile monitorare le percentuali di conversazione, la profondit\u00e0 della scoperta e le prestazioni regionali, il tutto senza richiedere una formazione formale per iniziare&#8221;.<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Team Lead SDR, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leggi il caso di studio <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Rivoluzionare l&#8217;efficienza di Revolut e risparmiare oltre 40 ore di lavoro <\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;Grazie all&#8217;affidabilit\u00e0 di CloudTalk, siamo riusciti a migliorare le prestazioni dei team di vendita e a concludere pi\u00f9 affari di quanto avremmo mai potuto immaginare.&#8221;<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Responsabile delle operazioni<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leggi il caso di studio <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Aumentare la produttivit\u00e0 di 200 agenti dell&#8217;assistenza clienti<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;Con gli Analytics di CloudTalk ora posso vedere ogni fase del processo. Possiamo trovare le discrepanze e ottenere una comprensione molto migliore dei nostri team&#8221;.<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Responsabile della fornitura di servizi<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leggi il caso di studio <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Un successo per il team di assistenza clienti di Glovo<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">&#8220;CloudTalk ha migliorato i costi e l&#8217;efficienza del nostro team. La funzione di script ci permette di condurre le chiamate in modo molto pi\u00f9 sistematico&#8221;.<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Crescita dell&#039;offerta globale<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leggi il caso di studio <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Che cos&#8217;\u00e8 la chiamata a 3 vie?<\/h4>\n\n\n\n<p>La chiamata a 3 vie \u00e8 una funzione semplice ma potente che ti permette di collegarti con altre due persone contemporaneamente, creando una semplice forma di <a href=\"https:\/\/test-staging.cloudtalk.io\/it\/blog\/guida-per-principianti-alle-teleconferenze\/\">conferenza telefonica<\/a>.  <br\/><br\/>Invece di gestire pi\u00f9 chiamate o di mettere i clienti in attesa, puoi aggiungere una terza persona alla conversazione. Questa funzione \u00e8 perfetta per le chiamate di vendita, le escalation dell&#8217;assistenza clienti e le collaborazioni di gruppo. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/cloudtalk-14-giorni-di-prova-gratuita\/\">Prova gratis<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/programma-una-demo\/\">Contatto vendite<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"896\" height=\"563\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/3-way-calling-use.png\" alt=\"\" class=\"wp-image-235308\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/3-way-calling-use.png 896w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/3-way-calling-use-300x189.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/3-way-calling-use-768x483.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/3-way-calling-use-681x428.png 681w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/3-way-calling-use-424x266.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/3-way-calling-use-180x113.png 180w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/3-way-calling-use-88x55.png 88w\" sizes=\"auto, (max-width: 896px) 100vw, 896px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Come funziona la chiamata a 3 vie?<\/h4>\n\n\n\n<p>Ti stai chiedendo <a href=\"https:\/\/test-staging.cloudtalk.io\/it\/blog\/come-fare-chiamate-a-tre-guida-completa-ed-efficace\/\" data-type=\"link\" data-id=\"https:\/\/test-staging.cloudtalk.io\/blog\/how-to-make-3-way-calling-effective-complete-guide\/\">come sia possibile una chiamata a tre<\/a>?  <br\/><br\/>I sistemi telefonici basati sul cloud, come CloudTalk, utilizzano la <a href=\"https:\/\/test-staging.cloudtalk.io\/it\/blog\/che-cose-il-call-bridging-e-come-utilizzarlo-nel-call-center\/\">tecnologia call-bridging<\/a> per realizzarla. Il call bridging collega pi\u00f9 partecipanti attraverso un sistema VoIP (Voice over Internet Protocol), garantendo un audio cristallino e una maggiore stabilit\u00e0 delle chiamate.   <br\/><br\/>Grazie ad esso, puoi invitare una terza persona alle tue conversazioni senza dover riagganciare la chiamata.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/cloudtalk-14-giorni-di-prova-gratuita\/\">Prova gratis<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/programma-una-demo\/\">Contatto vendite<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Screen3-Way-Calling-2.png\" alt=\"\" class=\"wp-image-224272\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Screen3-Way-Calling-2.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Screen3-Way-Calling-2-300x246.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Screen3-Way-Calling-2-768x631.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Screen3-Way-Calling-2-521x428.png 521w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Screen3-Way-Calling-2-424x348.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Screen3-Way-Calling-2-138x113.png 138w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Screen3-Way-Calling-2-88x72.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 benefits4cards gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">Vantaggi della chiamata a 3 vie<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Prendi il controllo delle tue conversazioni<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-zapFast type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Risolvi i problemi pi\u00f9 velocemente<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Elimina i trasferimenti di chiamata non necessari e riduci i tempi di attesa aggiungendo immediatamente uno specialista o un supervisore per fornire assistenza. Risolvendo le richieste dei clienti in tempo reale, si migliorano i tassi di risoluzione delle prime chiamate, si riduce l&#8217;abbandono delle stesse e si migliora la soddisfazione generale dei clienti. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-users01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M22 21V19C22 17.1362 20.7252 15.5701 19 15.126M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M17 21C17 19.1362 17 18.2044 16.6955 17.4693C16.2895 16.4892 15.5108 15.7105 14.5307 15.3045C13.7956 15 12.8638 15 11 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Migliora la collaborazione del team<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Riunisci i team all&#8217;istante, sia che lavorino da remoto che in reparti diversi. Invece di affidarsi a lunghe catene di e-mail o messaggi di chat, puoi prendere decisioni pi\u00f9 velocemente, risolvere i colli di bottiglia e mantenere i flussi di lavoro senza intoppi. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-target04 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M16 8V5L19 2L20 4L22 5L19 8H16ZM16 8L12 11.9999M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2M17 12C17 14.7614 14.7614 17 12 17C9.23858 17 7 14.7614 7 12C7 9.23858 9.23858 7 12 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Rendi la formazione pi\u00f9 efficace<\/h4>\n\n\n\n<p class=\"has-text-align-center\">I supervisori possono partecipare alle chiamate in diretta, fornire un feedback immediato e migliorare la formazione degli agenti. Che si tratti di coaching dal vivo o di esercizi di ruolo, questo approccio pratico alla formazione garantisce che gli agenti acquisiscano fiducia e sviluppino capacit\u00e0 di comunicazione pi\u00f9 forti. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageChatCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Rafforza le tue tattiche di negoziazione<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Aumenta le possibilit\u00e0 di chiudere gli affari aggiungendo esperti di materia o manager alle telefonate di vendita ad alto rischio. Possono guidare le discussioni, far leva sulle tattiche di negoziazione e creare lo slancio necessario per chiudere gli affari pi\u00f9 velocemente. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Risolvi le sfide aziendali del mondo reale<\/h4>\n\n\n\n<p>Le sfide del mondo reale richiedono soluzioni in tempo reale. La chiamata a 3 vie aiuta i team a mettere in contatto le persone giuste all&#8217;istante, rendendo la risoluzione dei problemi pi\u00f9 rapida ed efficiente in tutti i reparti: <\/p>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li><strong>Assistenza clienti:<\/strong> Fai intervenire rapidamente un agente senior per risolvere problemi complessi senza trasferire il cliente.<\/li>\n\n\n\n<li><strong>Vendite e trattative:<\/strong> Chiudi le trattative pi\u00f9 velocemente coinvolgendo i responsabili delle decisioni o gli esperti di materia durante le chiamate in diretta.<\/li>\n\n\n\n<li><strong>Collaborazione di gruppo a distanza:<\/strong> Migliora la coordinazione e la produttivit\u00e0 consentendo discussioni di gruppo istantanee.<\/li>\n\n\n\n<li><strong>Onboarding e formazione:<\/strong> Fornisci coaching e feedback in tempo reale durante le interazioni con i clienti.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/cloudtalk-14-giorni-di-prova-gratuita\/\">Prova gratis<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/programma-una-demo\/\">Contatto vendite<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1.png\" alt=\"\" class=\"wp-image-294072\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-88x88.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Come impostare una chiamata a tre vie con CloudTalk<\/h4>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li>Nella <a href=\"https:\/\/my.cloudtalk.io\/login\" target=\"_blank\" rel=\"noopener\">dashboard di CloudTalk<\/a>, vai alla scheda <strong>&#8220;Monitoraggio chiamate&#8221; <\/strong>per visualizzare l&#8217;elenco delle chiamate attive.<\/li>\n\n\n\n<li>Seleziona la chiamata a cui vuoi partecipare. L&#8217;icona di una mano arancione apparir\u00e0 se un agente richiede aiuto. <\/li>\n\n\n\n<li>Scegli la modalit\u00e0 di interazione. Seleziona &#8220;Ascolta&#8221; per monitorare, &#8220;Parla con l&#8217;agente&#8221; per un coaching privato o &#8220;Parla con entrambi&#8221; per una conversazione a tre. <\/li>\n\n\n\n<li>Lascia o cambia modalit\u00e0 in qualsiasi momento. Mantieni il controllo completo sul flusso della conversazione. <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"http:\/\/In your CloudTalk dashboard, go to the &#x201C;Call Monitoring&#x201D; tab to view a list of active calls.   Select the call you want to join. An orange hand icon will appear if an agent requests help.   Choose your interaction mode. Select &#x201C;Listen&#x201D; to monitor, &#x201C;Talk to Agent&#x201D; for private coaching, or &#x201C;Talk to Both&#x201D; for a full 3-way conversation.   Leave or switch modes anytime. Maintain complete control over the conversation flow.\">Per saperne di pi\u00f9<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"888\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-3-way-calling-atf.png\" alt=\"\" class=\"wp-image-185348\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-3-way-calling-atf.png 888w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-3-way-calling-atf-300x233.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-3-way-calling-atf-768x597.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-3-way-calling-atf-551x428.png 551w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-3-way-calling-atf-424x329.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-3-way-calling-atf-145x113.png 145w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-3-way-calling-atf-88x68.png 88w\" sizes=\"auto, (max-width: 888px) 100vw, 888px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-icon-cards-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">Caratteristiche<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Altre caratteristiche che potrebbero piacerti<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-group-reporting.svg\" alt=\"\" class=\"wp-image-184011\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Reporting di gruppo<\/h4>\n\n\n\n<p>Dai ai tuoi manager piena visibilit\u00e0 sulle prestazioni del loro team e gli strumenti per identificare cosa, quando e come migliorare.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/group-reporting\/\">Per saperne di pi\u00f9<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-3-way-calling.svg\" alt=\"\" class=\"wp-image-182774\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Monitoraggio delle chiamate<\/h4>\n\n\n\n<p>Ascolta le chiamate, fai da coach ai tuoi agenti o partecipa tu stesso alla conversazione per offrire la migliore esperienza possibile ai clienti.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/monitoraggio-delle-chiamate\/\">Per saperne di pi\u00f9<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-user-management.svg\" alt=\"\" class=\"wp-image-184036\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Gestione degli utenti<\/h4>\n\n\n\n<p>Carica gli utenti, assegna le autorizzazioni e gestisci le code di chiamata e le strategie di chiamata in blocco senza alcuno sforzo aggiuntivo.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/user-management\/\">Per saperne di pi\u00f9<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-analytics.svg\" alt=\"\" class=\"wp-image-183062\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Caratteristica principale<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">Analitica<\/h4>\n\n\n\n<p>Accedi a dati centralizzati sulle prestazioni del tuo team e usali per ottimizzare le operazioni, ridurre i costi e concludere pi\u00f9 affari.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/software-per-call-center-con-statistiche\/\">Per saperne di pi\u00f9<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group faq-section-accordion-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Domande pi\u00f9 frequenti<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Tutto quello che devi sapere sul prodotto e sulla fatturazione.<\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Una chiamata a tre \u00e8 la stessa cosa di una teleconferenza?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Una chiamata a tre \u00e8 un tipo specifico di chiamata in conferenza che collega tre partecipanti. In sostanza, tutte le chiamate a tre sono chiamate in conferenza, ma non tutte le chiamate in conferenza sono limitate a tre partecipanti. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Le chiamate a tre sono sicure?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Le chiamate a tre sono generalmente sicure, ma il livello di sicurezza pu\u00f2 dipendere dal fornitore di servizi e dal metodo di comunicazione utilizzato. L&#8217;utilizzo di <a href=\"https:\/\/test-staging.cloudtalk.io\/it\/sicurezza-cloudtalk\/\">strumenti o servizi di comunicazione criptati<\/a> pu\u00f2 fornire un&#8217;ulteriore protezione contro le intercettazioni e garantire che la conversazione rimanga privata. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Puoi effettuare una chiamata a tre a livello internazionale?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>S\u00ec, puoi effettuare chiamate a tre a livello internazionale, a patto che il tuo servizio telefonico o la tua app di comunicazione supportino le chiamate internazionali. Assicurati che il tuo piano telefonico includa le chiamate internazionali o che tu utilizzi un&#8217;applicazione con funzionalit\u00e0 internazionali.   <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397630106\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quali dispositivi supportano le chiamate a tre?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>La chiamata a tre \u00e8 supportata dalla maggior parte degli smartphone moderni, compresi gli iPhone e i dispositivi Android. Anche molti telefoni fissi con funzioni di chiamata in conferenza integrate supportano le chiamate a tre. Per i dispositivi mobili, assicurati che il tuo operatore telefonico e il tuo piano di servizio supportino le chiamate a tre e che tu stia usando un telefono o un&#8217;applicazione compatibile.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397648430\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Come impostare una chiamata a tre su un iPhone?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Vediamo come unire una chiamata su iPhone.<br \/>1. Inizia a chiamare la prima persona.<br \/>2. Una volta connesso, tocca &#8220;Aggiungi chiamata&#8221; sullo schermo per chiamare la seconda persona.<br \/>3. Dopo che la seconda persona avr\u00e0 risposto, tocca &#8220;Unisci chiamate&#8221; per unire le chiamate in una conversazione a tre.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1744103926357\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Come impostare una chiamata a tre su Android?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Vediamo come effettuare una chiamata a tre su Android.<br \/>1. Inizia chiamando la prima persona.<br \/>2. Dopo che la chiamata \u00e8 stata connessa, tocca &#8220;Aggiungi chiamata&#8221; per chiamare la seconda persona.<br \/>3. Una volta risposto alla seconda chiamata, tocca &#8220;Unisci&#8221; o &#8220;Unisci chiamate&#8221; per unire le due chiamate.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1744103981514\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quanto costa una chiamata a tre?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/conference-call-pricing\/\">I prezzi dipendono dal provider<\/a>. Way Calling \u00e8 incluso nei piani di CloudTalk: nessun costo aggiuntivo, nessun costo nascosto. \u00c8 integrato per supportare la collaborazione di gruppo senza soluzione di continuit\u00e0.  <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group faq-section-still-have-questions\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group avatars-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png\" alt=\"\" class=\"wp-image-294036\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"119\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png\" alt=\"\" class=\"wp-image-294037\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png 119w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-88x88.png 88w\" sizes=\"auto, (max-width: 119px) 100vw, 119px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png\" alt=\"\" class=\"wp-image-294038\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Hai ancora domande?<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Non trovi la risposta che stai cercando? Parla con il nostro team. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/programma-una-demo\/\">Mettiti in contatto<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group cta-section simple-centered dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Sei pronto a iniziare?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Unisciti alle oltre 4,000+ aziende moderne che gi\u00e0 si affidano a CloudTalk per avere pi\u00f9 chiamate e migliori.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/cloudtalk-14-giorni-di-prova-gratuita\/\">Prova gratis<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/it\/programma-una-demo\/\">Contatto vendite<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Assisti gli agenti in modo semplice con le chiamate a 3 vie Trasforma istantaneamente qualsiasi chiamata in una conversazione a tre. Aggiungi un&#8217;altra persona a qualsiasi telefonata in pochi secondi per aiutare i tuoi agenti a risolvere i problemi pi\u00f9 velocemente e a chiudere anche gli affari pi\u00f9 difficili. Fai squadra per vincere pi\u00f9 offerte [&hellip;]<\/p>\n","protected":false},"author":142,"featured_media":184613,"parent":66197,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-33323","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/pages\/33323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/comments?post=33323"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/pages\/33323\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/pages\/66197"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/media\/184613"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/media?parent=33323"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/it\/wp-json\/wp\/v2\/ct-post-type?post=33323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}