{"id":71973,"date":"2023-01-01T19:20:35","date_gmt":"2023-01-01T17:20:35","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/les-7-meilleures-applications-de-numero-de-telephone-professionnel-virtuel-en-2022\/"},"modified":"2024-10-18T18:47:58","modified_gmt":"2024-10-18T16:47:58","slug":"les-7-meilleures-applications-de-numero-de-telephone-professionnel-virtuel-en-2022","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/fr\/blog\/les-7-meilleures-applications-de-numero-de-telephone-professionnel-virtuel-en-2022\/","title":{"rendered":"Les 7 Meilleures Applications de Num\u00e9ro de T\u00e9l\u00e9phone Professionnel Virtuel en 2026"},"content":{"rendered":"\n
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7 Best Virtual Business Phone Number Apps In 2025<\/h1>\n\n\n\n
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CONTACT SALES<\/a><\/div>\n\n\n\n
TRY FOR FREE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n
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\"Illustration<\/figure>\n\n\n\n

Selon la 10\u00e8me enqu\u00eate annuelle de FlexJobs, 58 % des personnes interrog\u00e9es ont d\u00e9clar\u00e9 vouloir travailler \u00e0 distance \u00e0 plein temps m\u00eame apr\u00e8s que la pand\u00e9mie soit depuis longtemps derri\u00e8re nous. De plus, 39 % suppl\u00e9mentaires aimeraient continuer \u00e0 travailler dans un mod\u00e8le hybride. Cela ne devrait pas \u00eatre trop surprenant, \u00e9tant donn\u00e9 la flexibilit\u00e9 et la commodit\u00e9 du travail \u00e0 distance.<\/p>\n\n\n\n

Mais il y a un aspect du travail \u00e0 distance qui peut \u00eatre quelque peu probl\u00e9matique \u00e0 la fois pour les entreprises et leurs employ\u00e9s. \u00c0 savoir, devoir utiliser leurs num\u00e9ros de t\u00e9l\u00e9phone personnels pour passer et recevoir des appels li\u00e9s au travail. <\/p>\n\n\n\n

Voici une solution – obtenir des num\u00e9ros de t\u00e9l\u00e9phone professionnels virtuels pour vos employ\u00e9s. Vous pouvez obtenir ces num\u00e9ros en quelques minutes gr\u00e2ce \u00e0 l’une des nombreuses applications t\u00e9l\u00e9phoniques professionnelles virtuelles disponibles sur le march\u00e9. De plus, ces applis sont fournies avec un ensemble de fonctions utiles \u00e9galement pour votre entreprise.<\/p>\n\n\n\n

Mais quelle appli devriez-vous choisir ? Nous avons s\u00e9lectionn\u00e9 les 7 applications les plus int\u00e9ressantes parmi plus de 100<\/a> que vous pouvez trouver sur Capterra. Voici le meilleur du meilleur, et nous avons pr\u00e9par\u00e9 tout ce dont vous avez besoin de savoir afin de prendre une d\u00e9cision \u00e9clair\u00e9e pour votre entreprise.<\/p>\n\n\n\n

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Discover the Top Contact Center Providers<\/p>\n<\/div><\/div>\n\n\n

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Read for free<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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CloudTalk<\/strong><\/h2>\n\n\n\n

CloudTalk est un logiciel de t\u00e9l\u00e9phonie convivial bas\u00e9 sur le cloud pour les \u00e9quipes de vente et d’assistance. Il est utilis\u00e9 par les startups, les scale-ups, les PME et les entreprises de commerce \u00e9lectronique pour am\u00e9liorer leur exp\u00e9rience client et la performance des \u00e9quipe. <\/p>\n\n\n\n

Inside the app, you can find more than 100 advanced calling features and multiple seamless integrations with tools such as CRM, helpdesk, and e-commerce platforms. Thanks to how intuitive the app is, it\u2019s one of the top virtual calling apps on Capterra – it was recently marked as an emerging favorite in the business phone system category.<\/p>\n\n\n\n

\"Prix<\/figure>\n\n\n\n

De plus, CloudTalk a \u00e9t\u00e9 nomm\u00e9 sur la liste des Meilleurs Logiciels 2022 de G2 pour les Produits \u00e0 Croissance la Plus Rapide<\/strong>, se classant \u00e0 la 15\u00e8me place<\/strong>.<\/p>\n\n\n\n

\"illustration<\/figure>\n\n\n\n

Note sur Capterra :<\/strong> 4,4<\/p>\n\n\n\n

Note sur G2 : <\/strong>4.3<\/p>\n\n\n\n

Fonctions <\/strong><\/h4>\n\n\n\n

There are around\u00a035 integration options<\/a>\u00a0and\u00a0100 features<\/a>\u00a0in CloudTalk, making it one of the most comprehensive platforms on the market. Among them are several productivity tools for employees\u00a0(such as one-click call recording, automatic callback, call transfers, and call notes)<\/em>, unlimited phone extensions, and also a call masking feature if your agents want to disguise their phone numbers.<\/p>\n\n\n\n

Avantages <\/strong><\/h4>\n\n\n\n

Even on the starter plan, you can make unlimited calls and buy phone numbers from 160 countries. Reviewers also praise the ease of use, even for non-technical folk.<\/p>\n\n\n\n

Les inconv\u00e9nients <\/strong><\/h4>\n\n\n\n

Some reviewers have complained about the glitchy mobile app, but the remastered\u00a0CloudTalk Go\u00a0application already solved these issues, added many useful features, and new updates are regularly coming.<\/p>\n\n\n\n

Tarification <\/strong><\/h4>\n\n\n\n

CloudTalk offers three pricing plans plus a custom option. The lowest plan is $25 per user\/per month when paid annually, whereas the Essential and Expert plans cost $30 and $50 per user\/per month, respectively.<\/p>\n\n\n\n

Aircall<\/h2>\n\n\n\n

Aircall<\/a> is an advanced calling solution used by 15,000+ clients. It’s designed to speed up sales processes, boost communication with prospects, and close more deals. You can automatically dial multiple candidates in a back-to-back queue and surface crucial contact information directly within the phone interface.<\/p>\n\n\n\n

Rating on Capterra:\u00a0<\/strong>4.3<\/p>\n\n\n\n

Rating on G2:<\/strong>\u00a04.3<\/p>\n\n\n\n

Fonctions<\/strong><\/h4>\n\n\n\n

Aircall offers 53 features <\/strong>and over 100 integrations<\/strong>. Its biggest highlights include Automatic Call Distribution, Call Monitoring, Call Transfer, Call Recording, and Call routing.<\/p>\n\n\n\n

Avantage<\/strong><\/h4>\n\n\n\n

Aircall excels when it comes to automation. The provider also features many useful integrations, including Intercom, Pipedrive, and Zapier. Furthermore, it offers Advanced automation tools, user-friendly apps, and reliable customer support.<\/p>\n\n\n\n

Inconv\u00e9nients<\/strong><\/h4>\n\n\n\n

Aircall lacks some essential video-calling features. Webinar hosting and screen-sharing capabilities are severely limited on the platform<\/a>, which can lead to a fair amount of frustration for users.<\/p>\n\n\n\n

Tarification<\/strong><\/h4>\n\n\n\n

Aircall offers two primary pricing plans: <\/strong>Essential for $30 per user\/month and Professional for $50 per user\/month. Users can also contact sales to discuss a custom plan that fits their business needs the best.<\/p>\n\n\n\n

Justcall<\/h2>\n\n\n\n

Justcall<\/a> is a cloud phone system that provides businesses with a seamless calling experience. It’s a VoIP solution offering advanced features and tools for managing customer communications. The company was founded in 2016 and has grown to serve over 6,000 customers globally.<\/p>\n\n\n\n

Note sur Capterra : <\/strong>4.1<\/p>\n\n\n\n

Rating on G2:<\/strong>\u00a04.2<\/p>\n\n\n\n

Fonctions<\/strong><\/h4>\n\n\n\n

Justcall offers 75 features <\/strong>and 60 features<\/strong>. Its highlights include Automatic Call Distribution, Call Recording, Call Masking, International Phone Numbers, and Conference Calls.<\/p>\n\n\n\n

Avantage<\/strong><\/h4>\n\n\n\n

Justcall integrates with multiple CRM and helpdesk platforms, including HubSpot, Zendesk, and Freshdesk. It provides a dedicated mobile app for iOS and Android devices, offers local phone numbers in over 95 countries, and enables you to make calls from anywhere in the world.<\/p>\n\n\n\n

Inconv\u00e9nients<\/strong><\/h4>\n\n\n\n

Justcall doesn’t offer some of the more advanced features, such as auto-attendant, call tagging, or skill-based routing. Additionally, while it does offer some integrations with popular CRM platforms, it doesn’t offer as many as some other competitors. lead to a fair amount of frustration for users.<\/p>\n\n\n\n

Tarification<\/strong><\/h4>\n\n\n\n

Justcall offers two primary pricing plans: <\/strong>Standard for $24 per user\/month and Premium for $48 per user\/month. Users can also contact sales to discuss a custom plan that fits their business needs the best.<\/p>\n\n\n\n

Ringover<\/h2>\n\n\n\n

Ringover<\/a> is a cloud-based phone system offering various features to enhance business communications, including call recording, IVR, and analytics. The software provides multichannel communication options, including voice, chat, and video.<\/p>\n\n\n\n

Rating on Capterra:\u00a0<\/strong>4.6<\/p>\n\n\n\n

Note sur G2 :<\/strong> 4.5<\/p>\n\n\n\n

Fonctions<\/strong><\/h4>\n\n\n\n

Ringover offers 73 features <\/strong>and over 80 integrations<\/strong>. Its highlights include Call Recording, IVR System, Real-Time Monitoring, Multichannel Communication, Analytics and Reporting.<\/p>\n\n\n\n

Avantage<\/strong><\/h4>\n\n\n\n

Ringover and its various third-party integrations are easy to set up and use. It offers 24\/7 customer support, a mobile application for on-the-go business, and advanced reporting tools.<\/p>\n\n\n\n

Inconv\u00e9nients<\/strong><\/h4>\n\n\n\n

Ringover’s pricing plans can be expensive for small businesses, and its customer service can be slow to respond. Additionally, some users have reported issues with the software’s call quality and reliability.<\/p>\n\n\n\n

Tarification<\/strong><\/h4>\n\n\n\n

Ringover offers two primary pricing plans: <\/strong>Smart for $19 per user\/month and Power for $39 per user\/month. Users can also contact sales to discuss an Enterprise plan that fits their business needs the best.<\/p>\n\n\n\n

8×8<\/h2>\n\n\n\n

8×8<\/a> is an evergreen telephony solution focusing on integrations and analytics. The provider is well-suited for enterprises<\/a>, but lower-tier subscriptions also work for smaller organizations. There are many benefits 8×8 can offer its subscribers.<\/p>\n\n\n\n

Rating on Capterra:\u00a0<\/strong>4<\/p>\n\n\n\n

Rating on G2:<\/strong>\u00a04<\/p>\n\n\n\n

Fonctions<\/strong><\/h4>\n\n\n\n

8×8 offers 45 features <\/strong>and 65 integrations<\/strong>. Its highlights include Call Center Management, IVR, Contact Management, Analytics, and Call Monitoring.<\/p>\n\n\n\n

Avantage<\/strong><\/h4>\n\n\n\n

8×8’s reporting system centralizes all data in a single place so managers can make their teams more organized and speed up their workflow. You’ll also get real-time reports. Furthermore, 8×8 users get unlimited calling to 40+ countries. 8×8 telephony software has a smart dialer, click-to-call, and call recording.orting tools.<\/p>\n\n\n\n

Inconv\u00e9nients<\/strong><\/h4>\n\n\n\n

8×8’s main limitations include unlimited calls in the Express Plan, which <\/strong>are only available in the US and Canada. SMS <\/strong>is also only available in the US. Users need to own an office <\/strong>where they want a local number.<\/p>\n\n\n\n

Tarification<\/strong><\/h4>\n\n\n\n

8×8 offers three pricing plans: <\/strong>Express for $15 per user\/month, X2 for $28, and X4 for $57 per user\/month. Users can also contact sales to discuss the X6, X7, and X8 plans to discover which fits their business needs best.<\/p>\n\n\n\n

Nextiva<\/strong><\/h2>\n\n\n\n

Nextiva combine tous les canaux de communication disponibles (y compris la voix et la vid\u00e9o, les SMS, le chat et les outils de collaboration)<\/em> afin que les entreprises de toutes tailles puissent utiliser toutes les m\u00e9thodes dont elles ont besoin pour fournir un excellent service client.<\/p>\n\n\n\n

Note sur Capterra :<\/strong> 4.2<\/p>\n\n\n\n

Note sur G2 : <\/strong>4.4<\/p>\n\n\n\n

Fonctions<\/strong><\/h4>\n\n\n\n

L’application de Nextiva fournit les appels t\u00e9l\u00e9phoniques, fax et messages texte illimit\u00e9s (mais uniquement en Am\u00e9rique du Nord)<\/em>. A l’int\u00e9rieur de l’appli, vous pouvez trouver des fonctions utiles telles que le blocage d’appel anonyme, l’appel \u00e0 trois, et le rappel personnalis\u00e9.<\/p>\n\n\n\n

Avantage<\/strong><\/h4>\n\n\n\n

Nextiva est connue pour sa qualit\u00e9 audio et vid\u00e9o remarquable et un service client tr\u00e8s utile.<\/p>\n\n\n\n

Inconv\u00e9nients<\/strong><\/h4>\n\n\n\n

Par rapport \u00e0 d’autres platesformes, les int\u00e9grations de Nextiva sont limit\u00e9es aux int\u00e9grations natives uniquement – elle ne prend pas en charge Zapier ou Integromat.<\/p>\n\n\n\n

Tarification<\/strong><\/h4>\n\n\n\n

Nextiva propose quatre options tarifaires, du forfait Essential le plus bas (21,95 $\/utilisateur\/mois)<\/em> au forfait Professional (25,95 $\/utilisateur\/mois)<\/em>, Enterprise (35,95 $\/utilisateur\/mois)<\/em> et Ultimate (65,95 $\/utilisateur\/mois)<\/em>.<\/p>\n\n\n\n

Learn how to obtain a free business phone number and why you should do it:<\/strong><\/p>\n\n\n\n

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