{"id":72785,"date":"2022-04-07T10:15:30","date_gmt":"2022-04-07T08:15:30","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/logiciel-de-centre-dappels-pour-les-services-financiers-et-assurances\/"},"modified":"2025-04-01T15:00:40","modified_gmt":"2025-04-01T13:00:40","slug":"logiciel-de-centre-dappels-pour-les-services-financiers-et-assurances","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/fr\/logiciel-de-centre-dappels-pour-les-services-financiers-et-assurances\/","title":{"rendered":"Logiciel de centre d&rsquo;appels pour les services financiers"},"content":{"rendered":"\n<div class=\"wp-block-group homepage-atf-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">Donnez aux \u00e9quipes des services financiers les moyens d&rsquo;agir <br\/>dans toutes les fonctions<\/h1>\n\n\n\n<p>CloudTalk aide les \u00e9quipes de services financiers \u00e0 g\u00e9rer les appels critiques des clients avec rapidit\u00e9, pr\u00e9cision et conformit\u00e9. Qu&rsquo;il s&rsquo;agisse de conclure une affaire, de r\u00e9soudre un litige ou d&rsquo;assurer le suivi des demandes, vous disposerez des outils d&rsquo;appel dont vous avez besoin pour r\u00e9ussir. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Num\u00e9ros dans 160<\/strong> + <strong>pays<\/strong> pour vous aider \u00e0 entrer en contact avec les clients<\/li>\n\n\n\n<li><strong>Enregistrement des appels et journaux d\u00e9taill\u00e9s<\/strong> pour garantir la conformit\u00e9<\/li>\n\n\n\n<li><strong>Routage intelligent et flux de travail<\/strong> pour diriger les clients vers la bonne \u00e9quipe.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column image-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-resized block-visibility-hide-large-screen block-visibility-hide-medium-screen\"><img loading=\"lazy\" decoding=\"async\" width=\"1072\" height=\"928\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13.png\" alt=\"\" class=\"wp-image-232372\" style=\"width:369px;height:auto\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13.png 1072w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-300x260.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-1024x886.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-768x665.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-857x742.png 857w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-494x428.png 494w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-424x367.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-131x113.png 131w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-88x76.png 88w\" sizes=\"auto, (max-width: 1072px) 100vw, 1072px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full block-visibility-hide-small-screen\"><img loading=\"lazy\" decoding=\"async\" width=\"1072\" height=\"928\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13.png\" alt=\"\" class=\"wp-image-232372\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13.png 1072w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-300x260.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-1024x886.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-768x665.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-857x742.png 857w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-494x428.png 494w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-424x367.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-131x113.png 131w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionProduct02_13-88x76.png 88w\" sizes=\"auto, (max-width: 1072px) 100vw, 1072px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group trusted-by\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ds2-slider basic-carousel seven-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-extended\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center\">Plus de 4,000 entreprises utilisent CloudTalk pour avoir PLUS d&rsquo;appels et de meilleurs appels.<\/p>\n\n\n\n<div class=\"wp-block-group stage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"98\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Revolut.svg\" alt=\"\" class=\"wp-image-229165\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"67\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Finom.svg\" alt=\"\" class=\"wp-image-228899\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"59\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Finax.svg\" alt=\"\" class=\"wp-image-228880\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"110\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/DHL.svg\" alt=\"\" class=\"wp-image-232759\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"92\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Rakuten.svg\" alt=\"\" class=\"wp-image-229146\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"92\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Glovo.svg\" alt=\"\" class=\"wp-image-288304\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"92\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/12\/Uber-logo.svg\" alt=\"\" class=\"wp-image-283333\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"92\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/Pipedrive.svg\" alt=\"\" class=\"wp-image-277434\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160.png\" alt=\"\" class=\"wp-image-157909\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160.png 320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-300x150.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-200x100.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-160x80.png 160w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-270x135.png 270w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-64x32.png 64w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Hostinger.svg\" alt=\"\" class=\"wp-image-228994\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-MercedesBenz-2x-1.png\" alt=\"logo mercedes benz t&#xE9;moignage\" class=\"wp-image-8567\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-MercedesBenz-2x-1.png 320w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-MercedesBenz-2x-1-300x150.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-MercedesBenz-2x-1-200x100.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-MercedesBenz-2x-1-160x80.png 160w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-MercedesBenz-2x-1-270x135.png 270w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-MercedesBenz-2x-1-64x32.png 64w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"117\" height=\"40\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/CoachHub.svg\" alt=\"\" class=\"wp-image-228804\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"80\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Tech.png\" alt=\"\" class=\"wp-image-229184\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Tech.png 180w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Tech-88x39.png 88w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"80\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Fujitsu.png\" alt=\"\" class=\"wp-image-228918\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Fujitsu.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Fujitsu-88x47.png 88w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>81.7%<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"80\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x.png\" alt=\"\" class=\"wp-image-227441\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x.png 204w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x-200x78.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x-88x35.png 88w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Augmentation du volume d&rsquo;appels<\/h4>\n\n\n\n<p>Le volume d&rsquo;appels a augment\u00e9 de 81,7 %\u2191, les appels manqu\u00e9s de 23,7 %\u2193.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>2.5X<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/poliglota-logo.png\" alt=\"\" class=\"wp-image-205947\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Taux de r\u00e9ussite des appels sortants<\/h4>\n\n\n\n<p>Ils ont doubl\u00e9 leur succ\u00e8s en mati\u00e8re d&rsquo;appels sortants et r\u00e9duit de moiti\u00e9 les contrats perdus.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>80%<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"236\" height=\"74\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png\" alt=\"\" class=\"wp-image-189907\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png 236w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars-200x63.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars-88x28.png 88w\" sizes=\"auto, (max-width: 236px) 100vw, 236px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Diminution du temps d&rsquo;attente<\/h4>\n\n\n\n<p>Les temps d&rsquo;attente ont \u00e9t\u00e9 r\u00e9duits de 80 % et le temps de traitement des appels de 25 %.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group solutions-benefits\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Quelques exemples <br\/>de notre aide<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameFiles.svg\" alt=\"\" class=\"wp-image-206864\" style=\"width:50px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Assurance : Concluez plus de contrats, plus rapidement<\/h5>\n\n\n\n<p>Simplifiez la communication avec les clients pour les renouvellements et les nouvelles polices gr\u00e2ce \u00e0 des flux d&rsquo;appels et un suivi intelligents, permettant aux agents de se concentrer sur les ventes et les prospects.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameSave-money-US.svg\" alt=\"\" class=\"wp-image-206968\" style=\"width:50px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Entreprises d&rsquo;investissement : Renforcer les relations<\/h5>\n\n\n\n<p>Suivez et enregistrez chaque appel pour un suivi facile. Les r\u00e9sum\u00e9s AI, les notes intelligentes, l&rsquo;int\u00e9gration CRM et les files d&rsquo;attente VIP garantissent que votre \u00e9quipe offre un service personnalis\u00e9 aux meilleurs clients. <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameVariant23.svg\" alt=\"\" class=\"wp-image-206994\" style=\"width:50px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Financement immobilier : Favoriser les conversions de pr\u00eats<\/h5>\n\n\n\n<p>Assurer une communication efficace avec les emprunteurs en enregistrant chaque appel, en acheminant les demandes vers le bon agent et en programmant des rappels afin de maintenir le processus de pr\u00eat sur la bonne voie.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group homepage-who-we-help-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-with-anchors\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">COMMENT NOUS AIDONS<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Fonctionnalit\u00e9s incontournables sur lesquelles les services financiers s&rsquo;appuient ( <br\/>)<\/h2>\n\n\n\n<div class=\"wp-block-group anchors-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li><a   href=\"https:\/\/test-staging.cloudtalk.io\/fr\/\">Relations avec la client\u00e8le et conseil<\/a><\/li>\n\n\n\n<li><a   href=\"https:\/\/test-staging.cloudtalk.io\/fr\/\">Croissance des ventes et des recettes<\/a><\/li>\n\n\n\n<li><a   href=\"https:\/\/test-staging.cloudtalk.io\/fr\/\">Soutien et op\u00e9rations<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group options-slider\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Imaginez un service VIP, sans la complexit\u00e9<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enregistrement des appels et notes intelligentes<\/strong>: Gagnez du temps gr\u00e2ce aux notes d&rsquo;appel automatis\u00e9es et conservez des historiques complets pour un suivi sans faille.<\/li>\n\n\n\n<li><strong>Files d&rsquo;attente VIP<\/strong>: Donnez la priorit\u00e9 aux clients de grande valeur en r\u00e9duisant les temps d&rsquo;attente et en garantissant un service de premier ordre.<\/li>\n\n\n\n<li><strong>Routage intelligent<\/strong>: Veillez \u00e0 ce que les clients soient mis en relation avec le bon conseiller ou gestionnaire de compte en fonction de leurs besoins ou de leurs ant\u00e9c\u00e9dents.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"869\" height=\"1024\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-869x1024.png\" alt=\"\" class=\"wp-image-226308\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-869x1024.png 869w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-255x300.png 255w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-768x905.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-916x1080.png 916w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-630x742.png 630w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-363x428.png 363w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-360x424.png 360w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-96x113.png 96w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-75x88.png 75w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service.png 1120w\" sizes=\"auto, (max-width: 869px) 100vw, 869px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Convertissez plus de prospects en clients avec moins de difficult\u00e9s<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Composeur et rappels<\/strong>: Automatisez les appels sortants et assurez-vous qu&rsquo;aucune piste n&rsquo;est manqu\u00e9e gr\u00e2ce aux rappels.<\/li>\n\n\n\n<li><strong>Int\u00e9gration CRM &amp; AI Conversation Intelligence<\/strong>: Synchronisez les donn\u00e9es et les informations relatives aux appels pour simplifier les relances, \u00e9liminer les t\u00e2ches manuelles et suivre l&rsquo;\u00e9volution des contrats.<\/li>\n\n\n\n<li><strong>Analyse des performances<\/strong>: Surveillez les mesures des appels et la productivit\u00e9 des \u00e9quipes historiquement et en temps r\u00e9el pour optimiser les efforts de vente.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"869\" height=\"1024\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-869x1024.png\" alt=\"\" class=\"wp-image-226669\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-869x1024.png 869w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-255x300.png 255w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-768x905.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-916x1080.png 916w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-630x742.png 630w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-363x428.png 363w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-360x424.png 360w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-96x113.png 96w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-75x88.png 75w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development.png 1120w\" sizes=\"auto, (max-width: 869px) 100vw, 869px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Imaginez une \u00e9chelle mondiale, sans maux de t\u00eate \u00e0 l&rsquo;\u00e9chelle mondiale<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>SVI et routage d&rsquo;appels<\/strong>: Dirigez les appels vers le bon service ou le bon agent, r\u00e9duisant ainsi les temps d&rsquo;attente et am\u00e9liorant l&rsquo;efficacit\u00e9.<\/li>\n\n\n\n<li><strong>Surveillance des appels et chuchotement<\/strong>: Surveillez et assistez les agents pendant les appels en direct pour am\u00e9liorer la qualit\u00e9 du service et r\u00e9soudre les probl\u00e8mes plus rapidement.<\/li>\n\n\n\n<li><strong>Gestion intelligente des appels manqu\u00e9s : <\/strong>Permettez aux \u00e9quipes d&rsquo;assistance de hi\u00e9rarchiser les appels non r\u00e9solus et de suivre les appels r\u00e9solus de mani\u00e8re dynamique, afin de garantir des suivis en temps voulu et des temps de r\u00e9ponse plus rapides.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"869\" height=\"1024\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-869x1024.png\" alt=\"\" class=\"wp-image-226555\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-869x1024.png 869w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-255x300.png 255w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-768x905.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-916x1080.png 916w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-630x742.png 630w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-363x428.png 363w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-360x424.png 360w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-96x113.png 96w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-75x88.png 75w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations.png 1120w\" sizes=\"auto, (max-width: 869px) 100vw, 869px\" \/><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group solutions-image-text\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Pourquoi CloudTalk ?<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Avec autant de choix, pourquoi CloudTalk est-il la r\u00e9f\u00e9rence pour les soci\u00e9t\u00e9s de services financiers ?<\/p>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp1\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionPeople02_12-1-1024x670.png\" alt=\"\" class=\"wp-image-215907\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionPeople02_12-1-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionPeople02_12-1-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionPeople02_12-1-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionPeople02_12-1-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionPeople02_12-1-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionPeople02_12-1-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionPeople02_12-1-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionPeople02_12-1-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/VersionPeople02_12-1.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">QUALIT\u00c9 D&rsquo;APPEL SUP\u00c9RIEURE<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Faites en sorte que chaque appel de client donne l&rsquo;impression que vous \u00eates dans la m\u00eame pi\u00e8ce, et non \u00e0 des kilom\u00e8tres l&rsquo;un de l&rsquo;autre.<\/h3>\n\n\n\n<p>Oubliez les connexions interrompues ou les conversations brouill\u00e9es lors de discussions cruciales. Lorsque vous traitez des questions financi\u00e8res sensibles, chaque mot doit \u00eatre clair comme de l&rsquo;eau de roche. <br\/><br\/>Avec CloudTalk, votre \u00e9quipe peut se concentrer sur l&rsquo;explication de produits financiers complexes et l&rsquo;instauration d&rsquo;un climat de confiance, sans demander aux clients de se r\u00e9p\u00e9ter.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp2\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">160+ NUM\u00c9ROS LOCAUX<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Vos clients internationaux font-ils confiance aux num\u00e9ros inconnus ? Vous non plus. <\/h3>\n\n\n\n<p>Vous souhaitez renforcer votre cr\u00e9dibilit\u00e9 sur les march\u00e9s financiers mondiaux ? CloudTalk met \u00e0 la disposition de vos agents des num\u00e9ros locaux dans plus de   <strong>160<\/strong>+ pays, de sorte que chaque appel donne l&rsquo;impression de provenir d&rsquo;une institution locale de confiance, et non d&rsquo;un centre \u00e0 l&rsquo;\u00e9tranger.<\/p>\n\n\n\n<div class=\"wp-block-group solutions-testimonial-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"text\">CloudTalk est facile \u00e0 installer et \u00e0 utiliser. L&rsquo;interface est tr\u00e8s intuitive et il est facile de suivre l&rsquo;historique des appels de toutes les personnes qui l&rsquo;utilisent. Il est \u00e9galement tr\u00e8s facile de voir quels agents sont hors ligne et en ligne et l&rsquo;option d&rsquo;int\u00e9gration permet de l&rsquo;utiliser facilement en combinaison avec d&rsquo;autres plateformes CRM.  <\/p>\n\n\n\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"author\"><strong>Dennis V.,<\/strong> responsable des op\u00e9rations informatiques chez Byte B.V.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size has-small-font-size\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">Obtenir des num\u00e9ros internationaux<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_07-1024x670.png\" alt=\"\" class=\"wp-image-221797\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_07-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_07-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_07-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_07-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_07-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_07-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_07-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_07-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_07.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp3\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-1024x670.png\" alt=\"\" class=\"wp-image-232429\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">Conforme et simple \u00e0 g\u00e9rer<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">La conformit\u00e9 simplifi\u00e9e pour les \u00e9quipes financi\u00e8res en pleine croissance<\/h3>\n\n\n\n<p>Pour les entreprises de services financiers, la gestion des donn\u00e9es sensibles des clients ne doit pas \u00eatre compliqu\u00e9e ou prendre du temps.<br\/><br\/>CloudTalk donne \u00e0 votre \u00e9quipe les outils pour rester conforme et efficace, avec des fonctionnalit\u00e9s telles que la possibilit\u00e9 de mettre en pause ou d&rsquo;arr\u00eater les enregistrements pendant les discussions sensibles, et des options de suppression d&rsquo;enregistrement pour respecter les politiques de conservation des donn\u00e9es.<br\/><br\/>Int\u00e9grez facilement de nouveaux conseillers, ajustez les flux d&rsquo;appels pour les adapter \u00e0 vos op\u00e9rations, et restez en phase avec les r\u00e9glementations telles que STIR\/SHAKEN, sans ajouter de complexit\u00e9 informatique inutile.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp2\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">GARDER TOUT SOUS LE M\u00caME TOIT<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Des int\u00e9grations qui permettent de synchroniser parfaitement les donn\u00e9es de vos clients<\/h3>\n\n\n\n<p>Faites en sorte que vos agents se concentrent sur les clients et non sur la copie de donn\u00e9es entre syst\u00e8mes. CloudTalk se connecte de mani\u00e8re transparente \u00e0 Salesforce, HubSpot, Zoho et d&rsquo;autres syst\u00e8mes pour conserver un enregistrement complet de chaque interaction avec le client. <br\/><br\/>Que vous suiviez des demandes de pr\u00eat ou des consultations en mati\u00e8re d&rsquo;investissement, l&rsquo;enregistrement automatis\u00e9 des appels garantit que chaque conversation est correctement document\u00e9e \u00e0 des fins de conformit\u00e9 et de suivi. Fini les enregistrements d&rsquo;appels manquants ou les mises \u00e0 jour manuelles du CRM entre les r\u00e9unions avec les clients. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Versionw-8-1024x670.png\" alt=\"\" class=\"wp-image-222337\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Versionw-8-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Versionw-8-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Versionw-8-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Versionw-8-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Versionw-8-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Versionw-8-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Versionw-8-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Versionw-8-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Versionw-8.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover is-light solution-cta-banner block-visibility-hide-large-screen block-visibility-hide-medium-screen\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-201699\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/solution-cta-banner-mobile.png\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Transformez des heures de rapports <br\/>en minutes gr\u00e2ce \u00e0 l&rsquo;IA<\/h2>\n\n\n\n<p>Gr\u00e2ce \u00e0 l&rsquo;intelligence conversationnelle de CloudTalk, votre \u00e9quipe peut se concentrer sur les clients pendant que l&rsquo;IA s&rsquo;occupe des d\u00e9tails. G\u00e9n\u00e9rez automatiquement des r\u00e9sum\u00e9s d&rsquo;appels, saisissez des notes cl\u00e9s et cr\u00e9ez des transcriptions consultables de chaque interaction. Suivez les mesures telles que les ratios conversation\/\u00e9coute et l&rsquo;analyse des sentiments pour am\u00e9liorer les performances de l&rsquo;\u00e9quipe et l&rsquo;engagement des clients.    <\/p>\n\n\n\n<p>Qu&rsquo;il s&rsquo;agisse de documenter les discussions sur les pr\u00eats ou de s&rsquo;assurer que les informations sur les investissements sont enregistr\u00e9es et consultables, CloudTalk permet \u00e0 vos op\u00e9rations d&rsquo;appel d&rsquo;\u00eatre efficaces, conformes et int\u00e9gr\u00e9es de mani\u00e8re transparente \u00e0 votre syst\u00e8me de gestion de la relation client.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">Explorer l&rsquo;IA<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover is-light solution-cta-banner block-visibility-hide-small-screen\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-201711\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/solution-cta-banner.png\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Transformez des heures de rapports <br\/>en minutes <br\/>gr\u00e2ce \u00e0 l&rsquo;IA<\/h2>\n\n\n\n<p>Gr\u00e2ce \u00e0 l&rsquo;intelligence conversationnelle de CloudTalk, votre \u00e9quipe peut se concentrer sur les clients pendant que l&rsquo;IA s&rsquo;occupe des d\u00e9tails. G\u00e9n\u00e9rez automatiquement des r\u00e9sum\u00e9s d&rsquo;appels, saisissez des notes cl\u00e9s et cr\u00e9ez des transcriptions consultables de chaque interaction. Suivez les mesures telles que les ratios conversation\/\u00e9coute et l&rsquo;analyse des sentiments pour am\u00e9liorer les performances de l&rsquo;\u00e9quipe et l&rsquo;engagement des clients.    <\/p>\n\n\n\n<p>Qu&rsquo;il s&rsquo;agisse de documenter les discussions sur les pr\u00eats ou de s&rsquo;assurer que les informations sur les investissements sont enregistr\u00e9es et consultables, CloudTalk permet \u00e0 vos op\u00e9rations d&rsquo;appel d&rsquo;\u00eatre efficaces, conformes et int\u00e9gr\u00e9es de mani\u00e8re transparente \u00e0 votre syst\u00e8me de gestion de la relation client.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">Explorer l&rsquo;IA<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group solutions-image-text\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp3\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-1024x670.png\" alt=\"\" class=\"wp-image-208501\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Vous \u00eates pr\u00eat \u00e0 commencer ?<\/h3>\n\n\n\n<p>Commencez \u00e0 passer des appels en 4 \u00e9tapes simples :<\/p>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group demo-steps\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">01<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>R\u00e9servez VOTRE D\u00c9MOMO<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">02<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Obtenez vos chiffres<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">03<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Int\u00e9grer vos outils<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">04<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Observez la r\u00e9ussite de vos \u00e9quipes<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">R\u00e9servez VOTRE D\u00c9MO<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group solution-faqs has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">FAQ<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Qu&rsquo;est-ce qu&rsquo;un centre d&rsquo;appel pour les services financiers ?  <\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Un centre d&rsquo;appels pour services financiers est un centre de communication s\u00e9curis\u00e9 qui g\u00e8re les interactions avec les clients dans les domaines de la banque, de l&rsquo;assurance et des services d&rsquo;investissement. Il associe la s\u00e9curit\u00e9 \u00e0 l&rsquo;automatisation pour g\u00e9rer les transactions financi\u00e8res \u00e0 haut volume tout en maintenant la conformit\u00e9 r\u00e9glementaire. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Quels sont les avantages du Logiciel de centre d&rsquo;appels pour les services financiers ?  <\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Un logiciel de centre d&rsquo;appels moderne r\u00e9duit les co\u00fbts op\u00e9rationnels de 40 % gr\u00e2ce \u00e0 l&rsquo;automatisation de l&rsquo;IA et au routage intelligent. Il garantit la conformit\u00e9 r\u00e9glementaire, permet des op\u00e9rations globales s\u00e9curis\u00e9es et fournit des analyses d\u00e9taill\u00e9es pour l&rsquo;optimisation des performances. Les \u00e9quipes peuvent traiter plus d&rsquo;appels tout en maintenant la qualit\u00e9 de service et les normes de s\u00e9curit\u00e9.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1683213267012\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong><strong><strong>Quels sont les cas d&rsquo;utilisation des logiciels de centre d&rsquo;appels pour les services financiers ?  <\/strong><\/strong><\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Les \u00e9quipes bancaires l&rsquo;utilisent pour le traitement s\u00e9curis\u00e9 des transactions et les services de compte. Les compagnies d&rsquo;assurance g\u00e8rent les sinistres et les demandes de renseignements sur les polices d&rsquo;assurance. Les conseillers en investissement g\u00e8rent les consultations des clients.    <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1683213285119\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong><strong><strong>Comment un centre d&rsquo;appel pour les services financiers am\u00e9liore-t-il l&rsquo;exp\u00e9rience de la client\u00e8le ?  <\/strong><\/strong><\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Le routage intelligent met les clients en relation avec le bon conseiller instantan\u00e9ment. Les analyses aliment\u00e9es par l&rsquo;IA aident les \u00e9quipes \u00e0 comprendre les besoins de la client\u00e8le et \u00e0 optimiser la prestation de services. L&rsquo;int\u00e9gration avec les syst\u00e8mes CRM garantit un service coh\u00e9rent et personnalis\u00e9 sur tous les canaux tout en maintenant les protocoles de s\u00e9curit\u00e9.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711473878541\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong><strong><strong>Pourquoi le logiciel de centre d&rsquo;appels pour les services financiers est-il important ?  <\/strong><\/strong><\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Le logiciel de centre d&rsquo;appels est essentiel pour les services financiers, car il permet aux \u00e9quipes de stimuler les ventes, d&rsquo;entretenir les relations avec les clients et de rationaliser l&rsquo;assistance tout en garantissant une s\u00e9curit\u00e9 et une conformit\u00e9 de premier ordre. Les \u00e9quipes de vente l&rsquo;utilisent pour acqu\u00e9rir des clients et stimuler le chiffre d&rsquo;affaires, les \u00e9quipes relationnelles am\u00e9liorent la r\u00e9tention et la valeur \u00e0 vie, et les \u00e9quipes de support r\u00e9solvent les probl\u00e8mes efficacement. Des soci\u00e9t\u00e9s d&rsquo;assurance et d&rsquo;investissement \u00e0 la fintech et au financement immobilier, il permet \u00e0 chaque \u00e9quipe de mettre \u00e0 l&rsquo;\u00e9chelle les op\u00e9rations, de prot\u00e9ger les donn\u00e9es sensibles et de respecter les normes r\u00e9glementaires en toute transparence.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1731930490666\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong><strong>Quelles sont les meilleures pratiques pour la formation des agents dans les centres d&rsquo;appel des services financiers ?  <\/strong><\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Une formation r\u00e9ussie associe des connaissances en mati\u00e8re de conformit\u00e9 \u00e0 des comp\u00e9tences en mati\u00e8re de communication. Les \u00e9quipes utilisent des enregistrements d&rsquo;appels pour le coaching, des contr\u00f4les de qualit\u00e9 automatis\u00e9s pour la coh\u00e9rence et des analyses en temps r\u00e9el pour l&rsquo;am\u00e9lioration des performances. Des formations r\u00e9guli\u00e8res de sensibilisation \u00e0 la s\u00e9curit\u00e9 garantissent la protection des donn\u00e9es.  <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover cloudtalk-cta\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-170641\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/cs-cta-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\">CloudTalk est con\u00e7u pour simplifier les op\u00e9rations d&rsquo;appel gr\u00e2ce \u00e0 des appels professionnels fiables et intelligents.<\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\">Planifiez une d\u00e9monstration d\u00e8s aujourd&rsquo;hui pour d\u00e9couvrir comment CloudTalk peut soutenir vos \u00e9quipes.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\"   href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">R\u00e9servez une d\u00e9mo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Donnez aux \u00e9quipes des services financiers les moyens d&rsquo;agir dans toutes les fonctions CloudTalk aide les \u00e9quipes de services financiers \u00e0 g\u00e9rer les appels critiques des clients avec rapidit\u00e9, pr\u00e9cision et conformit\u00e9. Qu&rsquo;il s&rsquo;agisse de conclure une affaire, de r\u00e9soudre un litige ou d&rsquo;assurer le suivi des demandes, vous disposerez des outils d&rsquo;appel dont vous [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-solution_by_team_v2.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-72785","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/72785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=72785"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/72785\/revisions"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=72785"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=72785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}