{"id":66043,"date":"2022-03-15T15:51:08","date_gmt":"2022-03-15T13:51:08","guid":{"rendered":""},"modified":"2024-11-22T18:02:43","modified_gmt":"2024-11-22T16:02:43","slug":"systeme-de-telephonie-dentreprise-pour-les-entreprises-du-secteur-it-saas-et-des-logiciels","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/fr\/systeme-de-telephonie-dentreprise-pour-les-entreprises-du-secteur-it-saas-et-des-logiciels\/","title":{"rendered":"Solution de centre d&rsquo;appel pour les \u00e9quipes informatiques et op\u00e9rationnelles"},"content":{"rendered":"\n<div class=\"wp-block-group homepage-atf-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">Transformez les maux de t\u00eate du syst\u00e8me t\u00e9l\u00e9phonique en <br\/>Fiabilit\u00e9 des mains libres<\/h1>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<p>CloudTalk assure le bon d\u00e9roulement des appels de vente et d&rsquo;assistance sans obliger les services informatiques et d&rsquo;exploitation \u00e0 proc\u00e9der \u00e0 des r\u00e9parations constantes. Lib\u00e9rez-vous des maux de t\u00eate courants li\u00e9s au syst\u00e8me t\u00e9l\u00e9phonique et attaquez-vous aux t\u00e2ches strat\u00e9giques. <\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Facilit\u00e9 d&rsquo;installation et d&rsquo;administration<\/li>\n\n\n\n<li>Num\u00e9ros locaux dans 160+ pays<\/li>\n\n\n\n<li>Des int\u00e9grations natives qui ne perturbent pas votre flux de travail<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column image-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full block-visibility-hide-large-screen block-visibility-hide-medium-screen\"><img loading=\"lazy\" decoding=\"async\" width=\"536\" height=\"464\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionProduct03_06.png\" alt=\"\" class=\"wp-image-229779\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionProduct03_06.png 536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionProduct03_06-300x260.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionProduct03_06-494x428.png 494w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionProduct03_06-424x367.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionProduct03_06-131x113.png 131w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionProduct03_06-88x76.png 88w\" sizes=\"auto, (max-width: 536px) 100vw, 536px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full block-visibility-hide-small-screen\"><img loading=\"lazy\" decoding=\"async\" width=\"536\" height=\"464\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionProduct03_06.png\" alt=\"\" class=\"wp-image-229779\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionProduct03_06.png 536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionProduct03_06-300x260.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionProduct03_06-494x428.png 494w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionProduct03_06-424x367.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionProduct03_06-131x113.png 131w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionProduct03_06-88x76.png 88w\" sizes=\"auto, (max-width: 536px) 100vw, 536px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group trusted-by\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-extended\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-center\">Plus de 4,000 entreprises utilisent CloudTalk pour avoir PLUS d&rsquo;appels et de meilleurs appels.<\/p>\n\n\n<div class='white' style='background:rgba(0,0,0,0); border:solid 0px rgba(0,0,0,0); border-radius:0px; padding:0px 0px 0px 0px;'>\n<div id='slider_165638' class='owl-carousel sa_owl_theme autohide-arrows' data-slider-id='slider_165638' style='visibility:hidden;'>\n<div id='slider_165638_slide01' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Revolut.svg&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; 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style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/12\/Uber-logo.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide06' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/Pipedrive.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide07' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/deel.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide08' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Hostinger.svg&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide09' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Mercedes.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide10' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/CoachHub.svg&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide11' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Tech.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide12' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/12\/logo-greenpeace.png&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide13' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Fujitsu.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; '><\/div>\n<\/div>\n<\/div>\n<script type='text\/javascript'>\n\tjQuery(document).ready(function() {\n\t\tjQuery('#slider_165638').owlCarousel({\n\t\t\tresponsive:{\n\t\t\t\t0:{ items:2 },\n\t\t\t\t480:{ items:3 },\n\t\t\t\t768:{ items:4 },\n\t\t\t\t980:{ items:5 },\n\t\t\t\t1200:{ items:6 },\n\t\t\t\t1500:{ items:7 }\n\t\t\t},\n\t\t\tautoplay : true,\n\t\t\tautoplayTimeout : 2000,\n\t\t\tautoplayHoverPause : false,\n\t\t\tsmartSpeed : 2000,\n\t\t\tfluidSpeed : 2000,\n\t\t\tautoplaySpeed : 2000,\n\t\t\tnavSpeed : 2000,\n\t\t\tdotsSpeed : 2000,\n\t\t\tloop : true,\n\t\t\tnav : false,\n\t\t\tnavText : ['Previous','Next'],\n\t\t\tdots : false,\n\t\t\tresponsiveRefreshRate : 200,\n\t\t\tslideBy : 1,\n\t\t\tmergeFit : true,\n\t\t\tautoHeight : false,\n\t\t\tmouseDrag : true,\n\t\t\ttouchDrag : true\n\t\t});\n\t\tjQuery('#slider_165638').css('visibility', 'visible');\n\t\tsa_resize_slider_165638();\n\t\twindow.addEventListener('resize', sa_resize_slider_165638);\n\t\tfunction sa_resize_slider_165638() {\n\t\t\tvar min_height = '50';\n\t\t\tvar win_width = jQuery(window).width();\n\t\t\tvar slider_width = jQuery('#slider_165638').width();\n\t\t\tif (win_width < 480) {\n\t\t\t\tvar slide_width = slider_width \/ 2;\n\t\t\t} else if (win_width < 768) {\n\t\t\t\tvar slide_width = slider_width \/ 3;\n\t\t\t} else if (win_width < 980) {\n\t\t\t\tvar slide_width = slider_width \/ 4;\n\t\t\t} else if (win_width < 1200) {\n\t\t\t\tvar slide_width = slider_width \/ 5;\n\t\t\t} else if (win_width < 1500) {\n\t\t\t\tvar slide_width = slider_width \/ 6;\n\t\t\t} else {\n\t\t\t\tvar slide_width = slider_width \/ 7;\n\t\t\t}\n\t\t\tslide_width = Math.round(slide_width);\n\t\t\tvar slide_height = '0';\n\t\t\tif (min_height == 'aspect43') {\n\t\t\t\tslide_height = (slide_width \/ 4) * 3;\t\t\t\tslide_height = Math.round(slide_height);\n\t\t\t} else if (min_height == 'aspect169') {\n\t\t\t\tslide_height = (slide_width \/ 16) * 9;\t\t\t\tslide_height = Math.round(slide_height);\n\t\t\t} else {\n\t\t\t\tslide_height = (slide_width \/ 100) * min_height;\t\t\t\tslide_height = Math.round(slide_height);\n\t\t\t}\n\t\t\tjQuery('#slider_165638 .owl-item .sa_hover_container').css('min-height', slide_height+'px');\n\t\t}\n\t\tvar owl_goto = jQuery('#slider_165638');\n\t\tjQuery('.slider_165638_goto1').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 0);\n\t\t});\n\t\tjQuery('.slider_165638_goto2').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 1);\n\t\t});\n\t\tjQuery('.slider_165638_goto3').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 2);\n\t\t});\n\t\tjQuery('.slider_165638_goto4').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 3);\n\t\t});\n\t\tjQuery('.slider_165638_goto5').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 4);\n\t\t});\n\t\tjQuery('.slider_165638_goto6').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 5);\n\t\t});\n\t\tjQuery('.slider_165638_goto7').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 6);\n\t\t});\n\t\tjQuery('.slider_165638_goto8').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 7);\n\t\t});\n\t\tjQuery('.slider_165638_goto9').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 8);\n\t\t});\n\t\tjQuery('.slider_165638_goto10').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 9);\n\t\t});\n\t\tjQuery('.slider_165638_goto11').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 10);\n\t\t});\n\t\tjQuery('.slider_165638_goto12').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 11);\n\t\t});\n\t\tjQuery('.slider_165638_goto13').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 12);\n\t\t});\n\t\tvar resize_165638 = jQuery('.owl-carousel');\n\t\tresize_165638.on('initialized.owl.carousel', function(e) {\n\t\t\tif (typeof(Event) === 'function') {\n\t\t\t\twindow.dispatchEvent(new Event('resize'));\n\t\t\t} else {\n\t\t\t\tvar evt = window.document.createEvent('UIEvents');\n\t\t\t\tevt.initUIEvent('resize', true, false, window, 0);\n\t\t\t\twindow.dispatchEvent(evt);\n\t\t\t}\n\t\t});\n\t});\n<\/script>\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>81.7%<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"80\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x.png\" alt=\"\" class=\"wp-image-227441\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x.png 204w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x-200x78.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x-88x35.png 88w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Augmentation du volume d&rsquo;appels<\/h4>\n\n\n\n<p>Le volume d&rsquo;appels a augment\u00e9 de 81,7 %\u2191, les appels manqu\u00e9s de 23,7 %\u2193.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>2.5X<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/poliglota-logo.png\" alt=\"\" class=\"wp-image-205947\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Taux de r\u00e9ussite des appels sortants<\/h4>\n\n\n\n<p>Ils ont doubl\u00e9 leur succ\u00e8s en mati\u00e8re d&rsquo;appels sortants et r\u00e9duit de moiti\u00e9 les contrats perdus.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>80%<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"236\" height=\"74\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png\" alt=\"\" class=\"wp-image-189907\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png 236w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars-200x63.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars-88x28.png 88w\" sizes=\"auto, (max-width: 236px) 100vw, 236px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Diminution du temps d&rsquo;attente<\/h4>\n\n\n\n<p>Les temps d&rsquo;attente ont \u00e9t\u00e9 r\u00e9duits de 80 % et le temps de traitement des appels de 25 %.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group solutions-benefits\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Pourquoi vous aimerez CloudTalk<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameCall-Quallity.svg\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Mettre fin au syst\u00e8me t\u00e9l\u00e9phonique <br\/>Firefight<\/h5>\n\n\n\n<p>Remplacez les connexions instables et les probl\u00e8mes de qualit\u00e9 par une fiabilit\u00e9 \u00e0 toute \u00e9preuve. Laissez les \u00e9quipes de vente et d&rsquo;assistance se concentrer sur les clients pendant que vous vous concentrez sur la strat\u00e9gie. <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/NameAutomation.svg\" alt=\"\" class=\"wp-image-215222\" style=\"width:50px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Maintenez la synchronisation de vos syst\u00e8mes <br\/><\/h5>\n\n\n\n<p>B\u00e9n\u00e9ficiez d&rsquo;un aper\u00e7u complet de l&rsquo;activit\u00e9 de l&rsquo;\u00e9quipe gr\u00e2ce \u00e0 l&rsquo;enregistrement automatique des donn\u00e9es d&rsquo;appel. CloudTalk se connecte directement \u00e0 votre CRM et \u00e0 votre service d&rsquo;assistance.   <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameProductivity.svg\" alt=\"\" style=\"width:50px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Passez \u00e0 l&rsquo;\u00e9chelle sans <br\/>la douleur de l&rsquo;installation<\/h5>\n\n\n\n<p>Ajoutez des utilisateurs, des num\u00e9ros et des r\u00e9gions par le biais de flux de travail automatis\u00e9s. Finies les configurations manuelles et complexes de la t\u00e9l\u00e9phonie. <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group homepage-who-we-help-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-with-anchors\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">Comment nous aidons<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Fonctionnalit\u00e9s pr\u00e9f\u00e9r\u00e9es des services informatiques et op\u00e9rationnels <br\/><\/h2>\n\n\n\n<div class=\"wp-block-group anchors-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li><a      href=\"https:\/\/test-staging.cloudtalk.io\/fr\/\">Acc\u00e8s et administration<\/a><\/li>\n\n\n\n<li><a      href=\"https:\/\/test-staging.cloudtalk.io\/fr\/\">Suivi et rapports<\/a><\/li>\n\n\n\n<li><a      href=\"https:\/\/test-staging.cloudtalk.io\/fr\/\">\u00c9volutivit\u00e9 et automatisation<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group options-slider\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Configuration rapide, gestion plus rapide.<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Une fiabilit\u00e9 \u00e0 toute \u00e9preuve<\/strong>: Des appels limpides dans toutes les r\u00e9gions, avec une surveillance automatis\u00e9e de la qualit\u00e9 pour \u00e9viter les interruptions.<\/li>\n\n\n\n<li><strong>Administration en libre-service<\/strong>: Donnez aux \u00e9quipes les moyens de g\u00e9rer leurs propres flux de travail tout en conservant un contr\u00f4le informatique centralis\u00e9.<\/li>\n\n\n\n<li><strong>Op\u00e9rations automatis\u00e9es<\/strong>: De l&rsquo;accueil des utilisateurs \u00e0 la synchronisation des donn\u00e9es, r\u00e9duisez les t\u00e2ches manuelles gr\u00e2ce \u00e0 une automatisation intelligente.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"869\" height=\"1024\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-869x1024.png\" alt=\"\" class=\"wp-image-226555\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-869x1024.png 869w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-255x300.png 255w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-768x905.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-916x1080.png 916w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-630x742.png 630w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-363x428.png 363w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-360x424.png 360w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-96x113.png 96w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-75x88.png 75w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations.png 1120w\" sizes=\"auto, (max-width: 869px) 100vw, 869px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Rationalisez vos d\u00e9cisions gr\u00e2ce \u00e0 l&rsquo;intelligence artificielle.<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Analyse des appels et suivi des performances : <\/strong>Suivez le volume d&rsquo;appels, les appels manqu\u00e9s, l&rsquo;analyse des SMS et bien plus encore gr\u00e2ce \u00e0 des rapports de performance d\u00e9taill\u00e9s. Utilisez des tableaux de bord personnalis\u00e9s pour surveiller les indicateurs cl\u00e9s de performance. <\/li>\n\n\n\n<li><strong>Analyse en temps r\u00e9el : <\/strong>\u00c9quipez les chefs d&rsquo;\u00e9quipe d&rsquo;un suivi en temps r\u00e9el pour surveiller et soutenir instantan\u00e9ment les performances au fur et \u00e0 mesure qu&rsquo;elles se produisent.<\/li>\n\n\n\n<li><strong>Intelligence de conversation AI : <\/strong>Tirez des enseignements de chaque appel gr\u00e2ce \u00e0 l&rsquo;intelligence conversationnelle automatis\u00e9e et pilot\u00e9e par l&rsquo;IA.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-869x1024.png\" alt=\"\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Connectez vos outils et automatisez vos t\u00e2ches.<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Num\u00e9ros internationaux<\/strong>: B\u00e9n\u00e9ficiez d&rsquo;une pr\u00e9sence locale dans plus de 160 pays sans configuration complexe ni compromis sur la qualit\u00e9 d&rsquo;appel.<\/li>\n\n\n\n<li><strong>Gestion simplifi\u00e9e des utilisateurs<\/strong>: Int\u00e9grez efficacement les \u00e9quipes gr\u00e2ce \u00e0 des importations d&rsquo;utilisateurs en masse et \u00e0 un acc\u00e8s bas\u00e9 sur les r\u00f4les.<\/li>\n\n\n\n<li><strong>Des int\u00e9grations et une automatisation des flux de travail \u00e0 l&rsquo;\u00e9preuve du temps<\/strong>: Connectez-vous une fois \u00e0 vos syst\u00e8mes principaux, \u00e9voluez ind\u00e9finiment \u00e0 mesure que votre \u00e9quipe s&rsquo;agrandit.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-869x1024.png\" alt=\"\"\/><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group solutions-image-text\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Pourquoi CloudTalk ?<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Il existe des dizaines de fournisseurs de communications en nuage. Pourquoi devriez-vous choisir CloudTalk ? <\/p>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp1\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-1024x670.png\" alt=\"\" class=\"wp-image-220347\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">Une installation qui a du sens<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Faites de chaque migration un \u00ab\u00a0c&rsquo;\u00e9tait facile\u00a0\u00bb et non un \u00ab\u00a0pourquoi avons-nous fait cela ?<\/h3>\n\n\n\n<p>Oubliez les migrations complexes et les configurations interminables. Avec CloudTalk, le d\u00e9ploiement d&rsquo;un nouveau syst\u00e8me d&rsquo;appel est simple et direct. <\/p>\n\n\n\n<p>Avec une configuration facile pour les nouveaux membres de l&rsquo;\u00e9quipe et des int\u00e9grations pr\u00eates \u00e0 l&#8217;emploi, votre \u00e9quipe peut se concentrer sur la croissance plut\u00f4t que sur les tracas techniques.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp2\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">160+ R\u00e9gions du monde<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Une meilleure connexion signifie de meilleurs r\u00e9sultats commerciaux  <\/h3>\n\n\n\n<p>CloudTalk aide les \u00e9quipes informatiques \u00e0 \u00e9liminer les plaintes relatives \u00e0 la qualit\u00e9 des appels et \u00e0 poursuivre leurs activit\u00e9s. Finis les quotas manqu\u00e9s imput\u00e9s aux appels interrompus ou aux mauvaises connexions. <br\/><br\/>Lorsque les \u00e9quipes peuvent se concentrer sur les conversations plut\u00f4t que sur les probl\u00e8mes de connexion, tout le monde y gagne. Les managers sont plus performants, l&rsquo;informatique re\u00e7oit moins de tickets et l&rsquo;entreprise atteint ses objectifs. <\/p>\n\n\n\n<div class=\"wp-block-group solutions-testimonial-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"text\">CloudTalk est facile \u00e0 installer et \u00e0 utiliser. L&rsquo;interface est tr\u00e8s intuitive et il est facile de suivre l&rsquo;historique des appels de toutes les personnes qui l&rsquo;utilisent. Il est \u00e9galement tr\u00e8s facile de voir quels agents sont hors ligne et en ligne et l&rsquo;option d&rsquo;int\u00e9gration permet de l&rsquo;utiliser en combinaison avec d&rsquo;autres plateformes CRM.  <\/p>\n\n\n\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"author\"><strong>Dennis V.,<\/strong> responsable des op\u00e9rations informatiques chez Byte B.V.<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size has-small-font-size\"><a class=\"wp-block-button__link wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/fr\/integrations\/\">VOIR NOS INT\u00c9GRATIONS<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople01_03-1-1024x670.png\" alt=\"\" class=\"wp-image-228346\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople01_03-1-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople01_03-1-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople01_03-1-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople01_03-1-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople01_03-1-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople01_03-1-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople01_03-1-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople01_03-1-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople01_03-1.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp3\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-1024x670.png\" alt=\"\" class=\"wp-image-232429\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/08\/VersionPeople03_06.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">Gestion simple<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Simple, puissant et con\u00e7u pour le libre-service<\/h3>\n\n\n\n<p>Nous pensons que les t\u00e2ches administratives ne devraient pas n\u00e9cessiter un dipl\u00f4me en informatique.<br\/><br\/>Notre plateforme met la gestion de routine entre les mains des chefs d&rsquo;\u00e9quipe, tandis que le service informatique garde le contr\u00f4le sur les param\u00e8tres critiques du syst\u00e8me et la s\u00e9curit\u00e9.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp2\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">Apportez votre pile technologique<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Des int\u00e9grations qui restent r\u00e9ellement connect\u00e9es<\/h3>\n\n\n\n<p>Gardez vos syst\u00e8mes synchronis\u00e9s et votre \u00e9quipe concentr\u00e9e sur la croissance de l&rsquo;entreprise, et non sur la saisie de donn\u00e9es. CloudTalk se synchronise de mani\u00e8re transparente avec vos outils pr\u00e9f\u00e9r\u00e9s sans n\u00e9cessiter de maintenance constante ou de corrections manuelles. <br\/><br\/>Que vous mettiez en place un nouveau CRM ou que vous optimisiez vos syst\u00e8mes actuels, les int\u00e9grations pr\u00e9d\u00e9finies garantissent la circulation automatique des donn\u00e9es. Plus besoin de r\u00e9concilier des journaux d&rsquo;appels manquants ou de d\u00e9boguer des connexions rompues. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-1024x670.png\" alt=\"\" class=\"wp-image-243915\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover is-light solution-cta-banner block-visibility-hide-large-screen block-visibility-hide-medium-screen\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-201699\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/solution-cta-banner-mobile.png\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Transformez les heures <br\/>de reporting en <br\/>minutes gr\u00e2ce \u00e0 l&rsquo;IA<\/h2>\n\n\n\n<p>L&rsquo;intelligence conversationnelle de l&rsquo;IA permet aux managers et aux agents de disposer de r\u00e9sum\u00e9s automatis\u00e9s, de balises, de transcriptions consultables et de notes intelligentes, ainsi que d&rsquo;informations telles que les sujets en vogue, l&rsquo;analyse des sentiments et les ratios conversation\/\u00e9coute pour l&rsquo;assistance au coaching.  <\/p>\n\n\n\n<p>Acc\u00e9dez sans effort \u00e0 des mesures en temps r\u00e9el, avec la possibilit\u00e9 d&rsquo;envoyer des informations \u00e0 votre CRM ou \u00e0 votre service d&rsquo;assistance.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">Explorer l&rsquo;IA<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover is-light solution-cta-banner block-visibility-hide-small-screen\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-201711\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/solution-cta-banner.png\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Transformez les heures <br\/>de reporting en <br\/>minutes gr\u00e2ce \u00e0 l&rsquo;IA<\/h2>\n\n\n\n<p>L&rsquo;intelligence conversationnelle de l&rsquo;IA permet aux managers et aux agents de disposer de r\u00e9sum\u00e9s automatis\u00e9s, de balises, de transcriptions consultables et de notes intelligentes, ainsi que d&rsquo;informations telles que les sujets en vogue, l&rsquo;analyse des sentiments et les ratios conversation\/\u00e9coute pour l&rsquo;assistance au coaching.  <\/p>\n\n\n\n<p>Acc\u00e9dez sans effort \u00e0 des mesures en temps r\u00e9el, avec la possibilit\u00e9 d&rsquo;envoyer des informations \u00e0 votre CRM ou \u00e0 votre service d&rsquo;assistance.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">Explorer l&rsquo;IA<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group solutions-image-text\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp3\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-1024x670.png\" alt=\"\" class=\"wp-image-208501\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices02_03.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Vous \u00eates pr\u00eat \u00e0 commencer ?<\/h3>\n\n\n\n<p>Commencez \u00e0 passer des appels en 4 \u00e9tapes simples :<\/p>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group demo-steps\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">01<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>R\u00e9servez VOTRE D\u00c9MOMO<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">02<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Obtenez vos chiffres<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">03<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Int\u00e9grer vos outils<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">04<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Observez la r\u00e9ussite de vos \u00e9quipes<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">R\u00e9servez VOTRE D\u00c9MO<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group solution-faqs has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">FAQ<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>Comment CloudTalk r\u00e9duit-il les frais informatiques ?<\/strong> <\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>CloudTalk minimise la charge de travail du service informatique gr\u00e2ce \u00e0 une administration en libre-service, des flux de travail automatis\u00e9s et une infrastructure fiable. Les \u00e9quipes peuvent g\u00e9rer leurs propres besoins tandis que le service informatique garde le contr\u00f4le gr\u00e2ce \u00e0 des autorisations bas\u00e9es sur les r\u00f4les et \u00e0 une supervision centralis\u00e9e. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>Quelles sont les normes de s\u00e9curit\u00e9 et de conformit\u00e9 auxquelles r\u00e9pond CloudTalk ?<\/strong> <\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>CloudTalk offre une s\u00e9curit\u00e9 de niveau entreprise avec un chiffrement de bout en bout et une <a href=\"https:\/\/www.cloudtalk.io\/privacy-notice\/\" target=\"_blank\" rel=\"noopener\">conformit\u00e9 GDPR<\/a>. Nous maintenons la certification <a href=\"https:\/\/www.cloudtalk.io\/stir-shaken-compliance\/\" target=\"_blank\" rel=\"noopener\">STIR\/SHAKEN<\/a> et mettons r\u00e9guli\u00e8rement \u00e0 jour les mesures de s\u00e9curit\u00e9 pour prot\u00e9ger les communications sensibles. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1683213267012\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>Dans quel d\u00e9lai pouvons-nous d\u00e9ployer CloudTalk au sein de notre organisation ?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Le d\u00e9ploiement est rationalis\u00e9 gr\u00e2ce \u00e0 un acc\u00e8s bas\u00e9 sur le web et \u00e0 des applications de bureau. La plupart des \u00e9quipes sont op\u00e9rationnelles en quelques jours, sans installation de mat\u00e9riel. Les num\u00e9ros existants peuvent \u00eatre port\u00e9s sans interruption de service.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1683213285119\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>Comment CloudTalk g\u00e8re-t-il l&rsquo;expansion mondiale ?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>CloudTalk offre un acc\u00e8s instantan\u00e9 \u00e0 des <a href=\"https:\/\/www.cloudtalk.io\/international-numbers\/\" target=\"_blank\" rel=\"noopener\">num\u00e9ros dans plus de 160 pays<\/a> avec une qualit\u00e9 d&rsquo;appel constante dans le monde entier. Les \u00e9quipes peuvent \u00e9voluer d&rsquo;une r\u00e9gion \u00e0 l&rsquo;autre sans configuration complexe ni infrastructure suppl\u00e9mentaire. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711473878541\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>Avec quels syst\u00e8mes CloudTalk s&rsquo;int\u00e8gre-t-il ?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>  CloudTalk <a href=\"https:\/\/www.cloudtalk.io\/integrations\/\" target=\"_blank\" rel=\"noopener\">se connecte de mani\u00e8re transparente aux principaux CRM<\/a> (Salesforce, HubSpot, Pipedrive) et plateformes d&rsquo;assistance (Zendesk, Intercom). Notre API permet des int\u00e9grations personnalis\u00e9es pour des besoins sp\u00e9cifiques. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1731930490666\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Comment CloudTalk garantit-il la fiabilit\u00e9 du syst\u00e8me ?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Notre infrastructure est con\u00e7ue pour une fiabilit\u00e9 de niveau entreprise, avec une surveillance automatis\u00e9e et une pr\u00e9vention proactive des probl\u00e8mes. Nous maintenons un \u00e9tat d\u00e9taill\u00e9 du syst\u00e8me et vous alertons avant que les probl\u00e8mes n&rsquo;aient un impact sur les op\u00e9rations. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1731930509213\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Les \u00e9quipes peuvent-elles g\u00e9rer leurs propres flux de travail sans l&rsquo;intervention des services informatiques ?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Oui. Les \u00e9quipes peuvent s&rsquo;occuper des t\u00e2ches courantes telles que la gestion des utilisateurs, la configuration du flux d&rsquo;appels et la cr\u00e9ation de rapports par le biais d&rsquo;une interface intuitive. Le service informatique garde le contr\u00f4le tout en r\u00e9duisant la charge administrative quotidienne. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1731930524050\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>Quelles sont les analyses et la visibilit\u00e9 offertes par CloudTalk ?<\/strong> <\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Obtenez des<a href=\"https:\/\/www.cloudtalk.io\/analytics\/\" target=\"_blank\" rel=\"noopener\"> informations en temps r\u00e9el <\/a>sur les performances du syst\u00e8me, la qualit\u00e9 des appels et les activit\u00e9s de l&rsquo;\u00e9quipe. Les donn\u00e9es sont automatiquement synchronis\u00e9es avec votre CRM\/helpdesk, ce qui \u00e9limine les mises \u00e0 jour manuelles et fournit une source unique de v\u00e9rit\u00e9. <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover cloudtalk-cta\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-170641\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/cs-cta-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\">CloudTalk est con\u00e7u pour simplifier les op\u00e9rations d&rsquo;appel gr\u00e2ce \u00e0 des appels professionnels fiables et intelligents.<\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\">Planifiez une d\u00e9monstration d\u00e8s aujourd&rsquo;hui pour d\u00e9couvrir comment CloudTalk peut soutenir vos \u00e9quipes.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">R\u00e9servez une d\u00e9mo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Transformez les maux de t\u00eate du syst\u00e8me t\u00e9l\u00e9phonique en Fiabilit\u00e9 des mains libres CloudTalk assure le bon d\u00e9roulement des appels de vente et d&rsquo;assistance sans obliger les services informatiques et d&rsquo;exploitation \u00e0 proc\u00e9der \u00e0 des r\u00e9parations constantes. Lib\u00e9rez-vous des maux de t\u00eate courants li\u00e9s au syst\u00e8me t\u00e9l\u00e9phonique et attaquez-vous aux t\u00e2ches strat\u00e9giques. Plus de entreprises [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-solution_by_team_v2.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-66043","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/66043","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=66043"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/66043\/revisions"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=66043"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=66043"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}