{"id":34713,"date":"2022-02-27T18:28:08","date_gmt":"2022-02-27T16:28:08","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/numeroteur-intuitif-un-outil-qui-vous-aide-a-etre-en-contact-avec-vos-clients\/"},"modified":"2026-01-09T04:07:10","modified_gmt":"2026-01-09T02:07:10","slug":"numeroteur-intuitif-un-outil-qui-vous-aide-a-etre-en-contact-avec-vos-clients","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/fr\/numeroteur-intuitif-un-outil-qui-vous-aide-a-etre-en-contact-avec-vos-clients\/","title":{"rendered":"Qu&rsquo;est-ce qu&rsquo;un composeur pr\u00e9dictif ? Fonctionnement, avantages et mise en place"},"content":{"rendered":"\n<div class=\"wp-block-group feature-top-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group flagship\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading\">Augmentez le succ\u00e8s de vos appels de 400 % avec un composeur pr\u00e9dictif<\/h1>\n<\/div><\/div>\n\n\n\n<p>Augmentez l&rsquo;efficacit\u00e9 de votre centre d&rsquo;appels gr\u00e2ce au logiciel de num\u00e9rotation pr\u00e9dictive. Il r\u00e9duit les temps d&rsquo;inactivit\u00e9, am\u00e9liore le temps de conversation et connecte les agents uniquement lorsqu&rsquo;une r\u00e9ponse en direct est d\u00e9tect\u00e9e, ce qui permet \u00e0 votre \u00e9quipe de parler et non d&rsquo;attendre. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\" style=\"border-radius:3px;background-color:#ff8a65\">Contacter les ventes<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" style=\"border-radius:3px;background-color:#ff8a65\">Essai gratuit<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"880\" height=\"692\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details.png\" alt=\"\" class=\"wp-image-274176\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details.png 880w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details-300x236.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details-768x604.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details-544x428.png 544w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details-424x333.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details-144x113.png 144w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenCustomer-Details-88x69.png 88w\" sizes=\"auto, (max-width: 880px) 100vw, 880px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group feature-benefits-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Pr\u00e9voir. Connecter. Convertir. R\u00e9p\u00e9tez.   <\/h2>\n\n\n\n<p class=\"has-text-align-center subheading\"><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-circle-star.svg\" alt=\"\" class=\"wp-image-181474\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">5\u00d7 plus de prospects<\/h5>\n\n\n\n<p>Atteignez plus de prospects gr\u00e2ce \u00e0 un num\u00e9roteur pr\u00e9dictif pour centre d&rsquo;appels qui \u00e9limine la num\u00e9rotation manuelle. Il connecte les agents \u00e0 des prospects plus rapidement, ce qui leur permet de faire plus d&rsquo;appels et de composer moins de num\u00e9ros. <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-circle-arrow.svg\" alt=\"\" class=\"wp-image-181486\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">30% d&rsquo;augmentation des ventes<\/h5>\n\n\n\n<p>Avec un syst\u00e8me de num\u00e9rotation pr\u00e9dictive, les \u00e9quipes de vente enregistrent des taux de connexion plus \u00e9lev\u00e9s et concluent des affaires plus rapidement. Restez concentr\u00e9 sur les conversations et transformez les appels en conversions. <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-circle-emoji.svg\" alt=\"\" class=\"wp-image-181498\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Temps d&rsquo;inactivit\u00e9 nul<\/h5>\n\n\n\n<p>Un num\u00e9roteur pr\u00e9dictif bas\u00e9 sur le cloud utilise des algorithmes intelligents pour pr\u00e9voir la disponibilit\u00e9 des agents et les mettre instantan\u00e9ment en contact avec les clients, \u00e9liminant ainsi le temps d&rsquo;attente.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Nous avons aid\u00e9 des milliers d&rsquo;entreprises internationales \u00e0<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">\u00c9tudes de cas de clients qui construisent plus rapidement.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-ghost\">Essayez gratuitement<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-primary\">Contacter les ventes<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Un moteur de vente mondial aliment\u00e9 par des conversations connect\u00e9es<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Les transcriptions et les analyses AI de CloudTalk facilitent le suivi des ratios de conversation, de la profondeur de la d\u00e9couverte et des performances r\u00e9gionales, le tout sans n\u00e9cessiter de formation formelle pour commencer.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chef d&#039;\u00e9quipe SDR, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">R\u00e9volutionner l&rsquo;efficacit\u00e9 de Revolut et \u00e9conomiser plus de 40 heures<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Gr\u00e2ce \u00e0 la fiabilit\u00e9 de CloudTalk, nous avons pu am\u00e9liorer les performances des \u00e9quipes de vente et conclure plus d&rsquo;affaires que nous n&rsquo;aurions jamais pu l&rsquo;imaginer.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chef des op\u00e9rations<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Augmentation de la productivit\u00e9 de 200 agents d&rsquo;assistance \u00e0 la client\u00e8le<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Gr\u00e2ce \u00e0 l&rsquo;outil d&rsquo;analyse de CloudTalk, j&rsquo;ai d\u00e9sormais une vue d&rsquo;ensemble de toutes les \u00e9tapes du processus. Nous pouvons trouver des \u00e9carts et acqu\u00e9rir une bien meilleure compr\u00e9hension de nos \u00e9quipes.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Gestionnaire de la prestation de services<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">L&rsquo;\u00e9quipe d&rsquo;assistance \u00e0 la client\u00e8le de Glovo est \u00e0 l&rsquo;origine du succ\u00e8s de l&rsquo;entreprise<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0CloudTalk a am\u00e9lior\u00e9 les co\u00fbts et l&rsquo;efficacit\u00e9 de notre \u00e9quipe. La fonction de script nous permet de diriger les appels de mani\u00e8re beaucoup plus syst\u00e9matique.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Croissance de l&#039;offre mondiale<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group benefits-section-simple-icons-01 benefits4cards dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">Avantages de la num\u00e9rotation pr\u00e9dictive<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Dialoguer plus intelligemment et se d\u00e9velopper plus rapidement<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-phoneCall01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Susciter des contacts \u00e0 haut volume<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Une num\u00e9rotation pr\u00e9dictive filtre automatiquement les appels sans r\u00e9ponse, les tonalit\u00e9s d&rsquo;occupation et les messages vocaux, et ne connecte les agents que lorsque quelqu&rsquo;un d\u00e9croche. C&rsquo;est ainsi que la num\u00e9rotation pr\u00e9dictive maintient le flux des conversations et l&rsquo;\u00e9lan. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-bookOpen01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"#414651\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Menez des campagnes perspicaces<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Avec une solution moderne de num\u00e9rotation pr\u00e9dictive, vous obtenez des donn\u00e9es en temps r\u00e9el sur les taux de connexion, les abandons et le temps de conversation. Utilisez ces informations pour affiner votre approche et am\u00e9liorer les r\u00e9sultats de chaque campagne de vente. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lineChartUp02 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H4.6C4.03995 21 3.75992 21 3.54601 20.891C3.35785 20.7951 3.20487 20.6422 3.10899 20.454C3 20.2401 3 19.9601 3 19.4V3M21 7L15.5657 12.4343C15.3677 12.6323 15.2687 12.7313 15.1545 12.7684C15.0541 12.8011 14.9459 12.8011 14.8455 12.7684C14.7313 12.7313 14.6323 12.6323 14.4343 12.4343L12.5657 10.5657C12.3677 10.3677 12.2687 10.2687 12.1545 10.2316C12.0541 10.1989 11.9459 10.1989 11.8455 10.2316C11.7313 10.2687 11.6323 10.3677 11.4343 10.5657L7 15M21 7H17M21 7V11\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Augmenter le retour sur investissement et respecter le budget<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Vous \u00eates pr\u00e9occup\u00e9 par le co\u00fbt d&rsquo;un num\u00e9roteur pr\u00e9dictif ? La num\u00e9rotation automatis\u00e9e signifie moins d&rsquo;appels gaspill\u00e9s, une meilleure utilisation de l&rsquo;\u00e9quipe et plus de conversions, ce qui fait que chaque centime compte. C&rsquo;est un investissement puissant dans l&rsquo;efficacit\u00e9 commerciale \u00e0 long terme.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageSmileCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M8.99962 14C8.99962 14 10.3121 15.5 12.4996 15.5C14.6871 15.5 15.9996 14 15.9996 14M15.2496 9H15.2596M9.74962 9H9.75962M12.4996 20C17.194 20 20.9996 16.1944 20.9996 11.5C20.9996 6.80558 17.194 3 12.4996 3C7.8052 3 3.99962 6.80558 3.99962 11.5C3.99962 12.45 4.15547 13.3636 4.443 14.2166C4.55119 14.5376 4.60529 14.6981 4.61505 14.8214C4.62469 14.9432 4.6174 15.0286 4.58728 15.1469C4.55677 15.2668 4.48942 15.3915 4.35472 15.6408L2.71906 18.6684C2.48575 19.1002 2.36909 19.3161 2.3952 19.4828C2.41794 19.6279 2.50337 19.7557 2.6288 19.8322C2.7728 19.9201 3.01692 19.8948 3.50517 19.8444L8.62619 19.315C8.78127 19.299 8.85881 19.291 8.92949 19.2937C8.999 19.2963 9.04807 19.3029 9.11586 19.3185C9.18478 19.3344 9.27145 19.3678 9.44478 19.4345C10.3928 19.7998 11.4228 20 12.4996 20ZM15.7496 9C15.7496 9.27614 15.5258 9.5 15.2496 9.5C14.9735 9.5 14.7496 9.27614 14.7496 9C14.7496 8.72386 14.9735 8.5 15.2496 8.5C15.5258 8.5 15.7496 8.72386 15.7496 9ZM10.2496 9C10.2496 9.27614 10.0258 9.5 9.74962 9.5C9.47348 9.5 9.24962 9.27614 9.24962 9C9.24962 8.72386 9.47348 8.5 9.74962 8.5C10.0258 8.5 10.2496 8.72386 10.2496 9Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Passer \u00e0 l&rsquo;\u00e9chelle sup\u00e9rieure sans ralentir<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Avec un syst\u00e8me de num\u00e9rotation pr\u00e9dictive, votre \u00e9quipe peut atteindre plus de prospects sans augmenter sa taille. En supprimant les appels manuels et en augmentant les connexions en direct, un syst\u00e8me de num\u00e9rotation pr\u00e9dictive pour les \u00e9quipes de centres d&rsquo;appels vous permet d&rsquo;augmenter les r\u00e9sultats, et non les effectifs. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center has-deep-blue-sky-color has-text-color has-link-color has-small-font-size wp-elements-f31515a87f570e293157f33cabe61e33\"><strong>Num\u00e9rotation intelligente<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Explorer une mani\u00e8re intelligente de d\u00e9velopper la sensibilisation<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Optimisez vos campagnes d&rsquo;appels sortants gr\u00e2ce \u00e0 l&rsquo;automatisation et touchez plus de prospects avec moins d&rsquo;efforts.<br\/><\/p>\n\n\n\n<div class=\"wp-block-columns image-text-panel is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Qu&rsquo;est-ce qu&rsquo;un composeur pr\u00e9dictif ?<\/h2>\n\n\n\n<p>Les Num\u00e9ros dans les num\u00e9roteurs sont des syst\u00e8mes de <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/blog\/les-composeurs-sortants-types-avantages-et-comment-les-utiliser\/\">num\u00e9rotation<\/a> <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/blog\/automatisation-des-centres-dappels-definition-avantages-types-plus\/\">automatis\u00e9s<\/a> qui utilisent des algorithmes pour anticiper le moment o\u00f9 un agent sera libre et commencer \u00e0 composer le num\u00e9ro suivant avant la fin de l&rsquo;appel en cours.<br\/><br\/>De cette fa\u00e7on, lorsque l&rsquo;agent raccroche, un autre appel est pr\u00eat \u00e0 partir, ce qui \u00e9limine le temps pass\u00e9 \u00e0 composer manuellement le num\u00e9ro entre les appels.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-a-predictive-dialer\/\" style=\"border-radius:3px\">LIRE LA SUITE<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-secondary-color\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/blog\/2024-guide-pour-choisir-le-meilleur-logiciel-de-numerotation-automatique\/\">Comment \u00e7a marche<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center background is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"702\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting.png\" alt=\"\" class=\"wp-image-274100\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting.png 872w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting-300x242.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting-768x618.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting-532x428.png 532w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting-424x341.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting-140x113.png 140w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenGroup-Reporting-88x71.png 88w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns image-text-panel is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center background is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"700\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting.png\" alt=\"\" class=\"wp-image-274119\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting.png 872w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting-300x241.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting-768x617.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting-533x428.png 533w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting-424x340.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting-141x113.png 141w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenAgent-Reporting-88x71.png 88w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Comment fonctionne un composeur pr\u00e9dictif ?<\/h2>\n\n\n\n<p>L&rsquo;algorithme de num\u00e9rotation pr\u00e9dictive permet au num\u00e9roteur de passer plusieurs <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/blog\/quest-ce-que-lappel-sortant\/\">appels sortants<\/a> simultan\u00e9ment, de d\u00e9tecter les r\u00e9ponses en direct et de les acheminer instantan\u00e9ment vers les agents disponibles.  <br\/><br\/>Le syst\u00e8me organise et ajuste le rythme des appels en tenant compte de plusieurs facteurs cl\u00e9s tels que la dur\u00e9e moyenne des appels, la disponibilit\u00e9 des agents et le nombre de tentatives n\u00e9cessaires pour entrer en contact avec quelqu&rsquo;un.<br\/><br\/>Les services de num\u00e9rotation pr\u00e9dictive sont \u00e9galement dot\u00e9s de la <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-answering-machine-detection\/\">d\u00e9tection de r\u00e9pondeur automatique (AMD<\/a>), une technologie qui permet d&rsquo;identifier automatiquement si un appel est pris par une personne en chair et en os ou par un r\u00e9pondeur automatique. Cela permet au syst\u00e8me de filtrer les appels improductifs, tels que les signaux d&rsquo;occupation, les appels sans r\u00e9ponse ou les messages vocaux. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" style=\"border-radius:3px\">ESSAYER CLOUDTALK GRATUITEMENT<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns image-text-panel is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Quelle est la diff\u00e9rence entre un composeur pr\u00e9dictif et un composeur automatique ?<\/h2>\n\n\n\n<p>Un composeur automatique est un syst\u00e8me d&rsquo;appels sortants qui compose automatiquement des num\u00e9ros \u00e0 partir d&rsquo;une liste de contacts et connecte les appels pris \u00e0 des agents disponibles. En bref, il \u00e9limine la n\u00e9cessit\u00e9 d&rsquo;une num\u00e9rotation manuelle. <br\/><br\/>Un composeur pr\u00e9dictif est un type avanc\u00e9 de composeur automatique. Il est souvent consid\u00e9r\u00e9 comme le num\u00e9roteur le plus intelligent, car il pr\u00e9dit le nombre d&rsquo;appels \u00e0 effectuer en fonction de la disponibilit\u00e9 des agents, ce qui permet de garantir que les appels en direct sont connect\u00e9s sans d\u00e9lai. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/predictive-dialer-vs-auto-dialer\/\" style=\"border-radius:3px\">Explorer les diff\u00e9rences<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center background is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"810\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-1024x810.png\" alt=\"\" class=\"wp-image-274138\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-1024x810.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-300x237.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-768x608.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-938x742.png 938w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-541x428.png 541w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-424x336.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-143x113.png 143w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management-88x70.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenUser-Management.png 1308w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns image-text-panel is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center background is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-1024x670.png\" alt=\"\" class=\"wp-image-292243\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/VersionOffices01_08.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Combien co\u00fbte un composeur pr\u00e9dictif ?<\/h2>\n\n\n\n<p>Le co\u00fbt moyen d&rsquo;un composeur pr\u00e9dictif est d&rsquo;environ 130 $ par utilisateur\/mois, allant de 20 $ \u00e0 300 $ par utilisateur\/mois. Le prix varie consid\u00e9rablement en fonction de plusieurs facteurs, notamment le type de dialer (sur site versus dans le cloud), les fonctionnalit\u00e9s incluses et le mod\u00e8le de tarification du fournisseur. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\" style=\"border-radius:3px\">Contacter les ventes<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-secondary-color\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essai gratuit<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group ct-points-video has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-video-text-block is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Comment configurer un num\u00e9roteur pr\u00e9dictif ?<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Fixez des objectifs clairs pour votre campagne :<\/strong> Il peut s&rsquo;agir de fixer des rendez-vous, de g\u00e9n\u00e9rer des prospects ou de mener des enqu\u00eates.<\/li>\n\n\n\n<li><strong>Choisissez le bon logiciel de num\u00e9rotation :<\/strong> Tenez compte de facteurs tels que l&rsquo;\u00e9volutivit\u00e9, les capacit\u00e9s d&rsquo;int\u00e9gration et la facilit\u00e9 d&rsquo;utilisation et de configuration.<\/li>\n\n\n\n<li><strong>Pr\u00e9parez votre liste de contacts<\/strong>: Nettoyez-la pour supprimer les informations obsol\u00e8tes ou incorrectes et segmentez-la en fonction de vos objectifs.<\/li>\n\n\n\n<li><strong>Configurez la campagne de num\u00e9rotation :<\/strong> Importez votre liste de contacts, personnalisez les param\u00e8tres de la campagne et attribuez des scripts aux agents.<\/li>\n\n\n\n<li><strong>Lancez et surveillez :<\/strong> Suivez les indicateurs cl\u00e9s tels que les taux de connexion et ajustez les param\u00e8tres en fonction des donn\u00e9es de performance afin d&rsquo;am\u00e9liorer la situation.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\" style=\"border-radius:3px\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"790\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-1024x790.png\" alt=\"\" class=\"wp-image-274157\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-1024x790.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-300x232.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-768x593.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-1536x1186.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-1399x1080.png 1399w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-961x742.png 961w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-555x428.png 555w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-424x327.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-146x113.png 146w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3-88x68.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/ScreenPower-Dialer-3.png 1788w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-fluid ct-portfolio\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"voice-features\">Autres caract\u00e9ristiques susceptibles de vous int\u00e9resser<\/h2>\n\n\n\n<div id=\"voice-features\" class=\"wp-block-group ct-portfolio-gallery\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-portfolio-item flagship\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/?page_id=296734\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-power-dialer.svg\" alt=\"\" class=\"wp-image-182846\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184850\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-calling.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-power-dialer-hover.svg\" alt=\"\" class=\"wp-image-182834\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"click-to-call\">Num\u00e9roteur de puissance<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Touchez trois fois plus de clients en supprimant les t\u00e2ches r\u00e9p\u00e9titives et en attribuant des campagnes d&rsquo;appels automatis\u00e9es aux agents.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/?page_id=296734\">En savoir plus \u2192 LIRE LA SUITE \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/numeroteur-intelligent\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-smart-dialer.svg\" alt=\"\" class=\"wp-image-182894\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184850\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-calling.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-smart-dialer-hover.svg\" alt=\"\" class=\"wp-image-182882\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"click-to-call\">Num\u00e9roteur intelligent<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Cr\u00e9ez des files d&rsquo;attente personnalis\u00e9es en un seul clic avec des num\u00e9ros provenant de n&rsquo;importe quel site web ou CRM, et r\u00e9duisez les temps d&rsquo;appel jusqu&rsquo;\u00e0 50 %.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/numeroteur-intelligent\/\">En savoir plus \u2192 LIRE LA SUITE \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cliquer-pour-appeler\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-click-to-call.svg\" alt=\"\" class=\"wp-image-183518\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184850\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-calling.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-click-to-call-hover.svg\" alt=\"\" class=\"wp-image-183506\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"click-to-call\">Click-to-call<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Convertissez automatiquement les num\u00e9ros de t\u00e9l\u00e9phone du web en un format cliquable et appelez-les instantan\u00e9ment.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cliquer-pour-appeler\/\">En savoir plus \u2192 LIRE LA SUITE \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/quest-que-livr-serveur-vocal-interactif\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-interactive-voice-response.svg\" alt=\"\" class=\"wp-image-183614\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184874\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-automation.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-interactive-voice-response-hover.svg\" alt=\"\" class=\"wp-image-183602\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"call-flow-designer\">IVR<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Rationalisez le parcours de vos appelants avec un menu IVR \u00e0 plusieurs niveaux et conduisez-les efficacement l\u00e0 o\u00f9 ils doivent se rendre.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/quest-que-livr-serveur-vocal-interactif\/\">En savoir plus \u2192 LIRE LA SUITE \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group feature-faqs has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Vous avez des questions ?<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1750949858024\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Pourquoi choisir un logiciel de num\u00e9rotation pr\u00e9dictive h\u00e9berg\u00e9 dans le nuage ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Il est \u00e9volutif, facile \u00e0 configurer et prend en charge les <a href=\"https:\/\/test-staging.cloudtalk.io\/remote-office-phone-system\/\">\u00e9quipes distantes<\/a>. Un composeur pr\u00e9dictif bas\u00e9 sur le cloud stimule la productivit\u00e9 sans infrastructure lourde. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750949868844\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quelle est la diff\u00e9rence entre un composeur pr\u00e9dictif et un composeur automatique ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/predictive-dialer-vs-auto-dialer\/\">Un composeur pr\u00e9dictif et un composeur automatique simple se distinguent<\/a> par leur mode de num\u00e9rotation. Un composeur pr\u00e9dictif utilise des algorithmes pour programmer les appels en fonction de la disponibilit\u00e9 des agents. Un composeur automatique se contente de composer les num\u00e9ros dans l&rsquo;ordre, sans optimisation.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750949880016\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quelle est la diff\u00e9rence entre un composeur pr\u00e9dictif et un composeur progressif ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Les <a href=\"https:\/\/test-staging.cloudtalk.io\/progressive-dialer-vs-predictive-dialer\/\">composeurs pr\u00e9dictifs et progressifs<\/a> ont des fonctions et des objectifs diff\u00e9rents. Les composeurs pr\u00e9dictifs composent les num\u00e9ros en fonction de la disponibilit\u00e9 de l&rsquo;agent ; les composeurs progressifs attendent qu&rsquo;un agent soit libre avant de passer l&rsquo;appel suivant. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750949894094\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Les composeurs pr\u00e9dictifs sont-ils l\u00e9gaux ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Oui, les composeurs pr\u00e9dictifs sont l\u00e9gaux lorsqu&rsquo;ils sont utilis\u00e9s en <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/securite-cloudtalk\/\">conformit\u00e9 avec des r\u00e9glement<\/a> ations telles que la TCPA, le GDPR ou les r\u00e8gles locales DNC. Le consentement est essentiel. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750949906840\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quels sont les d\u00e9fis et les r\u00e9glementations associ\u00e9s aux composeurs pr\u00e9dictifs ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Les appels perdus, l&rsquo;inad\u00e9quation de la disponibilit\u00e9 des agents et les <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/autodialer-laws\/\">lois de conformit\u00e9 strictes telles que la TCPA<\/a> sont des d\u00e9fis courants pour les services de num\u00e9rotation pr\u00e9dictive.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750949919148\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quelles sont les alternatives aux composeurs pr\u00e9dictifs ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Il existe d&rsquo;autres solutions, telles que les <a href=\"https:\/\/test-staging.cloudtalk.io\/?page_id=296734\">composeurs puissants<\/a>, les composeurs <a href=\"https:\/\/test-staging.cloudtalk.io\/parallel-dialer\/\">parall\u00e8les<\/a>, les composeurs progressifs et les outils d&rsquo;appel manuels, qui offrent tous plus de contr\u00f4le mais moins de rapidit\u00e9.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750949929829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Comment am\u00e9liorer l&rsquo;efficacit\u00e9 des agents gr\u00e2ce aux composeurs pr\u00e9dictifs ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Les <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-a-predictive-dialer\/\">logiciels de num\u00e9rotation pr\u00e9dictive<\/a> r\u00e9duisent les temps morts, connectent les agents \u00e0 plus d&rsquo;appels en direct et augmentent les taux de conversion gr\u00e2ce \u00e0 l&rsquo;automatisation.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750949942495\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Comment r\u00e9duire les d\u00e9penses du centre d&rsquo;appels gr\u00e2ce \u00e0 la num\u00e9rotation pr\u00e9dictive ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>En <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/blog\/quest-ce-quun-appel-sortant-automatise-avantages-et-solutions\/\">automatisant la prise de contact<\/a> et en minimisant les appels inutiles, une solution de num\u00e9rotation pr\u00e9dictive accro\u00eet l&rsquo;efficacit\u00e9 et r\u00e9duit le besoin d&rsquo;agents suppl\u00e9mentaires.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover feature-cta\"><img loading=\"lazy\" decoding=\"async\" width=\"1768\" height=\"444\" class=\"wp-block-cover__image-background wp-image-180291\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/cs-cta-background.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\"><strong>Pour commencer ?<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\">Planifiez une d\u00e9monstration avec l&rsquo;un de nos sp\u00e9cialistes et b\u00e9n\u00e9ficiez d&rsquo;un contr\u00f4le in\u00e9gal\u00e9 sur l&rsquo;exp\u00e9rience de vos clients.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">R\u00e9servez une d\u00e9mo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Augmentez le succ\u00e8s de vos appels de 400 % avec un composeur pr\u00e9dictif Augmentez l&rsquo;efficacit\u00e9 de votre centre d&rsquo;appels gr\u00e2ce au logiciel de num\u00e9rotation pr\u00e9dictive. Il r\u00e9duit les temps d&rsquo;inactivit\u00e9, am\u00e9liore le temps de conversation et connecte les agents uniquement lorsqu&rsquo;une r\u00e9ponse en direct est d\u00e9tect\u00e9e, ce qui permet \u00e0 votre \u00e9quipe de parler et [&hellip;]<\/p>\n","protected":false},"author":142,"featured_media":34717,"parent":72366,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-feature_page.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-34713","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/34713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=34713"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/34713\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/72366"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/34717"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=34713"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=34713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}