{"id":32279,"date":"2022-02-25T11:43:57","date_gmt":"2022-02-25T09:43:57","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/cliquer-pour-appeler\/"},"modified":"2026-01-09T16:35:15","modified_gmt":"2026-01-09T14:35:15","slug":"cliquer-pour-appeler","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/fr\/cliquer-pour-appeler\/","title":{"rendered":"Click-to-call Software"},"content":{"rendered":"\n<div class=\"wp-block-group hero-section split-image-03\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h1 class=\"wp-block-heading\"><strong><strong>Composez plus intelligemment avec le logiciel Click-to-call<\/strong><\/strong><\/h1>\n\n\n\n<p>Transformez chaque num?ro de t?l?phone en un point de d?part pour des conversations plus rapides. Gr\u00e2ce \u00e0 la <strong>fonction click-to-call<\/strong> de CloudTalk, votre \u00e9quipe peut s&rsquo;affranchir de la num\u00e9rotation manuelle, acc\u00e9l\u00e9rer la prise de contact et lancer davantage d&rsquo;appels au moment opportun. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-video\"><video autoplay=\"\" loop=\"\" muted=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/11\/Click-To-Call-v3.mp4\" playsinline=\"\"><\/video><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Un click-to-call est plus rapide que la composition de sept chiffres<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-hourglass01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">R\u00e9duisez les temps d&rsquo;appel de 50<\/h4>\n\n\n\n<p class=\"has-text-align-center\">  Chaque seconde compte lorsque vous essayez de joindre un client potentiel. Gr\u00e2ce \u00e0 la fonction click-to-call de CloudTalk, les agents n&rsquo;ont plus besoin de composer manuellement les num\u00e9ros, ce qui r\u00e9duit de moiti\u00e9 les temps de connexion et permet d&rsquo;entamer plus de conversations en moins de temps. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lineChartUp02 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H4.6C4.03995 21 3.75992 21 3.54601 20.891C3.35785 20.7951 3.20487 20.6422 3.10899 20.454C3 20.2401 3 19.9601 3 19.4V3M21 7L15.5657 12.4343C15.3677 12.6323 15.2687 12.7313 15.1545 12.7684C15.0541 12.8011 14.9459 12.8011 14.8455 12.7684C14.7313 12.7313 14.6323 12.6323 14.4343 12.4343L12.5657 10.5657C12.3677 10.3677 12.2687 10.2687 12.1545 10.2316C12.0541 10.1989 11.9459 10.1989 11.8455 10.2316C11.7313 10.2687 11.6323 10.3677 11.4343 10.5657L7 15M21 7H17M21 7V11\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Augmentez le temps de parole de 25<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Plus de temps de parole signifie plus d&rsquo;opportunit\u00e9s de conclure des affaires. En \u00e9liminant les efforts inutiles de la num\u00e9rotation manuelle, les agents peuvent consacrer 25 % de temps en plus \u00e0 l&rsquo;\u00e9tablissement de vraies relations, \u00e0 la pr\u00e9sentation de solutions et \u00e0 la conclusion d&rsquo;affaires. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-minusCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M8 12H16M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Pas d&rsquo;erreur de num\u00e9rotation<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Un chiffre erron\u00e9 peut vous faire perdre un client et une affaire. Gr\u00e2ce \u00e0 la technologie click-to-call, chaque appel est achemin\u00e9 exactement l\u00e0 o\u00f9 il doit l&rsquo;\u00eatre, ce qui \u00e9limine les erreurs manuelles et les pertes de temps. Vos \u00e9quipes travaillent plus rapidement et sans erreurs.  <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Nous avons aid\u00e9 des milliers d&rsquo;entreprises internationales \u00e0<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">\u00c9tudes de cas de clients qui construisent plus rapidement.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-ghost\">Essayez gratuitement<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-primary\">Contacter les ventes<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Un moteur de vente mondial aliment\u00e9 par des conversations connect\u00e9es<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Les transcriptions et les analyses AI de CloudTalk facilitent le suivi des ratios de conversation, de la profondeur de la d\u00e9couverte et des performances r\u00e9gionales, le tout sans n\u00e9cessiter de formation formelle pour commencer.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chef d&#039;\u00e9quipe SDR, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">R\u00e9volutionner l&rsquo;efficacit\u00e9 de Revolut et \u00e9conomiser plus de 40 heures<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Gr\u00e2ce \u00e0 la fiabilit\u00e9 de CloudTalk, nous avons pu am\u00e9liorer les performances des \u00e9quipes de vente et conclure plus d&rsquo;affaires que nous n&rsquo;aurions jamais pu l&rsquo;imaginer.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chef des op\u00e9rations<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Augmentation de la productivit\u00e9 de 200 agents d&rsquo;assistance \u00e0 la client\u00e8le<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Gr\u00e2ce \u00e0 l&rsquo;outil d&rsquo;analyse de CloudTalk, j&rsquo;ai d\u00e9sormais une vue d&rsquo;ensemble de toutes les \u00e9tapes du processus. Nous pouvons trouver des \u00e9carts et acqu\u00e9rir une bien meilleure compr\u00e9hension de nos \u00e9quipes.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Gestionnaire de la prestation de services<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">L&rsquo;\u00e9quipe d&rsquo;assistance \u00e0 la client\u00e8le de Glovo est \u00e0 l&rsquo;origine du succ\u00e8s de l&rsquo;entreprise<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0CloudTalk a am\u00e9lior\u00e9 les co\u00fbts et l&rsquo;efficacit\u00e9 de notre \u00e9quipe. La fonction de script nous permet de diriger les appels de mani\u00e8re beaucoup plus syst\u00e9matique.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Croissance de l&#039;offre mondiale<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group storylane-block-v1\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group storylane-left\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Entrez dans l&rsquo;extension Click-to-Dial de <br\/><\/h2>\n\n\n\n<p>Faites une visite interactive et d\u00e9couvrez \u00e0 quel point il est facile de cr\u00e9er le flux d&rsquo;appels parfait.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group storylane-right\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div>\n<script async=\"\" src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n<div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(44.32% + 25px);width:100%;height:0;transform:scale(1)\">\n<iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/ra564ubljrum?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen=\"\" style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que le click-to-call ?<\/h4>\n\n\n\n<p>Click-to-call est une fonction VoIP intelligente qui transforme les num\u00e9ros de t\u00e9l\u00e9phone de votre CRM, <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/the-most-comprehensive-comparison-of-helpdesk-software-for-2022\/\">HelpDesk<\/a> ou navigateur en liens cliquables, \u00e9liminant ainsi la n\u00e9cessit\u00e9 d&rsquo;une num\u00e9rotation manuelle. D&rsquo;un simple clic, les agents peuvent instantan\u00e9ment entamer une conversation &#8211; pas de copier-coller, pas d&rsquo;erreurs. <\/p>\n\n\n\n<p>Une fois la <strong>solution click-to-call<\/strong> activ\u00e9e, elle analyse automatiquement les pages web \u00e0 la recherche de num\u00e9ros et les met en surbrillance pour en faciliter l&rsquo;acc\u00e8s. Cela permet de gagner un temps pr\u00e9cieux, d&rsquo;acc\u00e9l\u00e9rer la prise de contact et d&rsquo;am\u00e9liorer vos taux de connexion avec les prospects. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"871\" height=\"698\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Sales-tactics-examples-Click-To-Call-feature.png\" alt=\"\" class=\"wp-image-293956\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Sales-tactics-examples-Click-To-Call-feature.png 871w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Sales-tactics-examples-Click-To-Call-feature-300x240.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Sales-tactics-examples-Click-To-Call-feature-768x615.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Sales-tactics-examples-Click-To-Call-feature-534x428.png 534w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Sales-tactics-examples-Click-To-Call-feature-424x340.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Sales-tactics-examples-Click-To-Call-feature-141x113.png 141w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Sales-tactics-examples-Click-To-Call-feature-88x71.png 88w\" sizes=\"auto, (max-width: 871px) 100vw, 871px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\"><strong><strong>Comment fonctionne le click-to-call ?<\/strong><\/strong><\/h4>\n\n\n\n<p>En coulisses, la technologie click-to-call analyse les sites web, les CRM et les HelpDesks \u00e0 la recherche de num\u00e9ros de t\u00e9l\u00e9phone. Une fois d\u00e9tect\u00e9s, ils sont mis en \u00e9vidence en tant que liens actifs. D&rsquo;un seul clic, le syst\u00e8me lance automatiquement un appel via votre plateforme VoIP &#8211; pas<a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/number-dialer\/\"> besoin de copier, coller ou composer un num\u00e9ro<\/a>.  <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runIYhk0LufkaA_httpss.mj_.run4MFCfDDmQB4_A_6861058e-272e-4011-97ca-9239291596f3-1.png\" alt=\"\" class=\"wp-image-294059\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runIYhk0LufkaA_httpss.mj_.run4MFCfDDmQB4_A_6861058e-272e-4011-97ca-9239291596f3-1.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runIYhk0LufkaA_httpss.mj_.run4MFCfDDmQB4_A_6861058e-272e-4011-97ca-9239291596f3-1-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runIYhk0LufkaA_httpss.mj_.run4MFCfDDmQB4_A_6861058e-272e-4011-97ca-9239291596f3-1-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runIYhk0LufkaA_httpss.mj_.run4MFCfDDmQB4_A_6861058e-272e-4011-97ca-9239291596f3-1-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runIYhk0LufkaA_httpss.mj_.run4MFCfDDmQB4_A_6861058e-272e-4011-97ca-9239291596f3-1-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runIYhk0LufkaA_httpss.mj_.run4MFCfDDmQB4_A_6861058e-272e-4011-97ca-9239291596f3-1-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runIYhk0LufkaA_httpss.mj_.run4MFCfDDmQB4_A_6861058e-272e-4011-97ca-9239291596f3-1-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runIYhk0LufkaA_httpss.mj_.run4MFCfDDmQB4_A_6861058e-272e-4011-97ca-9239291596f3-1-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runIYhk0LufkaA_httpss.mj_.run4MFCfDDmQB4_A_6861058e-272e-4011-97ca-9239291596f3-1-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runIYhk0LufkaA_httpss.mj_.run4MFCfDDmQB4_A_6861058e-272e-4011-97ca-9239291596f3-1-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runIYhk0LufkaA_httpss.mj_.run4MFCfDDmQB4_A_6861058e-272e-4011-97ca-9239291596f3-1-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runIYhk0LufkaA_httpss.mj_.run4MFCfDDmQB4_A_6861058e-272e-4011-97ca-9239291596f3-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runIYhk0LufkaA_httpss.mj_.run4MFCfDDmQB4_A_6861058e-272e-4011-97ca-9239291596f3-1-88x88.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\"><strong>Comment configurer le click-to-call avec CloudTalk ?<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li>Installez l&rsquo;extension click-to-call de CloudTalk <a href=\"https:\/\/chrome.google.com\/webstore\/detail\/cloudtalk-click-to-call\/mbgbeafnenfaffpbpkincpgpepjhekbm?hl=en\" target=\"_blank\" rel=\"noopener\">ici.<\/a><\/li>\n\n\n\n<li>Apr\u00e8s l&rsquo;installation, l&rsquo;ic\u00f4ne CloudTalk Click-to-call appara\u00eet \u00e0 c\u00f4t\u00e9 de la barre d&rsquo;adresse.<\/li>\n\n\n\n<li>Cliquez sur l&rsquo;ic\u00f4ne et connectez-vous \u00e0 votre <a href=\"https:\/\/my.cloudtalk.io\/login\" target=\"_blank\" rel=\"noopener\">compte CloudTalk<\/a>.<\/li>\n\n\n\n<li>Maintenant, vous pouvez naviguer et commencer \u00e0 appeler !<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/2964244-the-click-to-call-extension\" target=\"_blank\" rel=\"noopener\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/feature-smart-dialer-atf.png.png\" alt=\"cloudtalk-click-to-call-extension\" class=\"wp-image-294570\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/feature-smart-dialer-atf.png.png 872w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/feature-smart-dialer-atf.png-300x237.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/feature-smart-dialer-atf.png-768x608.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/feature-smart-dialer-atf.png-541x428.png 541w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/feature-smart-dialer-atf.png-424x336.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/feature-smart-dialer-atf.png-143x113.png 143w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/feature-smart-dialer-atf.png-88x70.png 88w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-icon-cards-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">Caract\u00e9ristiques<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Autres caract\u00e9ristiques susceptibles de vous int\u00e9resser<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-call-notes.svg\" alt=\"\" class=\"wp-image-183494\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Notes d&rsquo;appel<\/h4>\n\n\n\n<p>Cr\u00e9ez et acc\u00e9dez aux notes prises pendant ou apr\u00e8s les appels, et reprenez l\u00e0 o\u00f9 vous vous \u00eates arr\u00eat\u00e9 lors de conversations ult\u00e9rieures.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/outils-de-centre-dappels\/notes-dappel\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-smart-dialer.svg\" alt=\"\" class=\"wp-image-182894\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Caract\u00e9ristique phare<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">Num\u00e9roteur intelligent<\/h4>\n\n\n\n<p>Cr\u00e9ez des files d&rsquo;attente personnalis\u00e9es en un seul clic avec des num\u00e9ros provenant de n&rsquo;importe quel site web ou CRM, et r\u00e9duisez les temps d&rsquo;appel jusqu&rsquo;\u00e0 50 %.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/numeroteur-intelligent\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-power-dialer.svg\" alt=\"\" class=\"wp-image-182846\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Caract\u00e9ristique phare<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">Num\u00e9roteur de puissance<\/h4>\n\n\n\n<p>Touchez trois fois plus de clients en supprimant les t\u00e2ches r\u00e9p\u00e9titives et en attribuant des campagnes d&rsquo;appels automatis\u00e9es aux agents.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/?page_id=296734\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-campaigns.svg\" alt=\"\" class=\"wp-image-182918\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Campagnes<\/h4>\n\n\n\n<p>Cr\u00e9ez des campagnes personnalis\u00e9es pour aider les agents \u00e0 structurer leurs appels \u00e0 l&rsquo;aide de notes, de scripts d&rsquo;appel et de questionnaires.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/campagnes\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\"><strong>Logiciel Click-to-call &#8211; Tout ce que<\/strong>vous devez savoir<\/h3>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group old-solution-faq-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question active\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Aspects cl\u00e9s du <strong>logiciel Click-to-call<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Un puissant logiciel de click-to-call rationalise le processus d&rsquo;appel, permettant aux \u00e9quipes de se connecter avec les clients directement \u00e0 partir de leur navigateur ou de leur CRM. Voici comment cela se passe : <\/p>\n\n\n\n<p>Fonctionnalit\u00e9 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Num\u00e9rotation en un clic \u00e0 partir de n&rsquo;importe quelle page web, CRM ou outil d&rsquo;assistance.<br\/><\/li>\n\n\n\n<li>Enregistrement automatique des appels pour des enregistrements pr\u00e9cis<br\/><\/li>\n\n\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/call-recording\/\" target=\"_blank\" rel=\"noopener\">Enregistrement des appels<\/a> pour l&rsquo;assurance qualit\u00e9<\/li>\n<\/ul>\n\n\n\n<p>Int\u00e9gration :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fonctionne avec les CRM les plus courants tels que <a href=\"https:\/\/www.cloudtalk.io\/hubspot\/\" target=\"_blank\" rel=\"noopener\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/salesforce\/\" target=\"_blank\" rel=\"noopener\">Salesforce<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/pipedrive-call-center-integration\/\" target=\"_blank\" rel=\"noopener\">Pipedrive<br\/><\/a><\/li>\n\n\n\n<li>Connexion avec des outils d&rsquo;assistance tels que <a href=\"https:\/\/www.cloudtalk.io\/zendesk-call-center-integration\/\" target=\"_blank\" rel=\"noopener\">Zendesk<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/freshdesk\/\" target=\"_blank\" rel=\"noopener\">Freshdesk<br\/><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/integrations\/\" target=\"_blank\" rel=\"noopener\">S&rsquo;int\u00e8gre<\/a> \u00e0 plus de 35+ applications professionnelles<br\/><\/li>\n<\/ul>\n\n\n\n<p>Cas d&rsquo;utilisation :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les \u00e9quipes de vente effectuent plus rapidement des appels sortants.<br\/><\/li>\n\n\n\n<li>Les agents d&rsquo;assistance r\u00e9solvent les questions en temps r\u00e9el<br\/><\/li>\n\n\n\n<li>Campagnes click-to-call dans les logiciels de centres d&rsquo;appels \u00e0 distance<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Avantages cl\u00e9s de l&rsquo;utilisation d&rsquo;un <strong>logiciel de click-to-call<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Les entreprises utilisent le logiciel Click-to-call pour stimuler l&rsquo;efficacit\u00e9 et l&rsquo;exp\u00e9rience client. Les avantages sont les suivants : <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Des appels sortants et de suivi plus rapides<br\/><\/li>\n\n\n\n<li>R\u00e9duction des erreurs de composition manuelle<br\/><\/li>\n\n\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/integrations\/\" target=\"_blank\" rel=\"noopener\">Int\u00e9gration transparente du CRM<\/a> pour des conversations contextuelles<br\/><\/li>\n\n\n\n<li>Des taux de connexion plus \u00e9lev\u00e9s dans les <a href=\"https:\/\/www.cloudtalk.io\/campaigns\/\" target=\"_blank\" rel=\"noopener\">campagnes d&rsquo;appels sortants<br\/><\/a><\/li>\n\n\n\n<li>Am\u00e9lioration de la productivit\u00e9 des \u00e9quipes et du <a href=\"https:\/\/www.cloudtalk.io\/call-monitoring\/\" target=\"_blank\" rel=\"noopener\">suivi des<\/a> performances du centre d&rsquo;appels<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Principaux \u00e9l\u00e9ments \u00e0 prendre en compte lors du choix d&rsquo;un <strong>logiciel de click-to-call<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Le choix d&rsquo;un syst\u00e8me de t\u00e9l\u00e9phonie virtuelle appropri\u00e9 a une incidence sur l&rsquo;\u00e9volutivit\u00e9, les co\u00fbts et la qualit\u00e9 du service. Gardez ces \u00e9l\u00e9ments \u00e0 l&rsquo;esprit : <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fiabilit\u00e9 et garanties de disponibilit\u00e9 bas\u00e9es sur l&rsquo;informatique en nuage<br\/><\/li>\n\n\n\n<li>Disponibilit\u00e9 des <a href=\"https:\/\/www.cloudtalk.io\/country-coverage\/\" target=\"_blank\" rel=\"noopener\">num\u00e9ros de t\u00e9l\u00e9phone mondiaux<\/a> <br\/><\/li>\n\n\n\n<li>Compatibilit\u00e9 avec l&rsquo;int\u00e9gration CRM\/helpdesk<br\/><\/li>\n\n\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/call-quality-at-cloudtalk\/\" target=\"_blank\" rel=\"noopener\">Qualit\u00e9 d&rsquo;appel<\/a> et latence dans diff\u00e9rentes r\u00e9gions<br\/><\/li>\n\n\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/pricing\/\" target=\"_blank\" rel=\"noopener\">Tarification<\/a> adapt\u00e9e \u00e0 votre volume d&rsquo;appels<br\/><\/li>\n\n\n\n<li><a href=\"http:\/\/v\">Analyses<\/a> et rapports pour des d\u00e9cisions fond\u00e9es sur des donn\u00e9es<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Comment fonctionne un <strong>logiciel de click-to-call<\/strong>?<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Le logiciel Click-to-call s&rsquo;int\u00e8gre \u00e0 votre navigateur ou \u00e0 votre CRM, transformant les num\u00e9ros de t\u00e9l\u00e9phone en liens cliquables. Voici comment proc\u00e9der : <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les agents cliquent sur un num\u00e9ro sur une page web ou un CRM<br\/><\/li>\n\n\n\n<li>L&rsquo;appel est pass\u00e9 par l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/business-phone-system\/\" target=\"_blank\" rel=\"noopener\">infrastructure VoIP de CloudTalk.<br\/><\/a><\/li>\n\n\n\n<li>L&rsquo;Enregistrement automatique des appels <a href=\"https:\/\/www.cloudtalk.io\/call-recording\/\" target=\"_blank\" rel=\"noopener\">permet d&rsquo;enregistrer la<\/a> conversation<br\/><\/li>\n\n\n\n<li>Les outils de <a href=\"https:\/\/www.cloudtalk.io\/call-monitoring\/\" target=\"_blank\" rel=\"noopener\">contr\u00f4le des<\/a> appels permettent aux superviseurs de suivre la qualit\u00e9<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Comment mettre en place un logiciel de <strong>click-to-call<\/strong> avec CloudTalk<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>La configuration rapide de Click-to-call avec CloudTalk est tr\u00e8s simple :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cr\u00e9ez un <a href=\"https:\/\/www.cloudtalk.io\/signup\/\" target=\"_blank\" rel=\"noopener\">compte CloudTalk <br\/><\/a><\/li>\n\n\n\n<li>Installez l&rsquo;<a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/2964244-the-click-to-call-extension\" target=\"_blank\" rel=\"noopener\">extension de navigateur Click-to-call <br\/><\/a><\/li>\n\n\n\n<li>Connectez votre CRM ou votre service d&rsquo;assistance \u00e0 partir des <a href=\"https:\/\/www.cloudtalk.io\/integrations\/\" target=\"_blank\" rel=\"noopener\">int\u00e9grations de CloudTalk. <br\/><\/a><\/li>\n\n\n\n<li>Activer la journalisation et l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/call-recording\/\" target=\"_blank\" rel=\"noopener\">enregistrement des appels<\/a> pour le suivi<br\/><\/li>\n\n\n\n<li>Formez votre \u00e9quipe \u00e0 la num\u00e9rotation en un clic et aux flux de travail.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group faq-section-accordion-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Questions fr\u00e9quemment pos\u00e9es<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Tout ce que vous devez savoir sur le produit et la facturation.<\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Comment faire un click-to-call ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>La mise en place d&rsquo;une fonction click-to-call est simple. Tout d&rsquo;abord, vous aurez besoin d&rsquo;une <a href=\"https:\/\/www.cloudtalk.io\/voip\/\" target=\"_blank\" rel=\"noopener\">plate-forme VoIP ou de communication<\/a> qui prend en charge la <strong>fonction click-to-call<\/strong>. Une fois int\u00e9gr\u00e9e \u00e0 votre CRM, \u00e0 votre site web ou \u00e0 votre HelpDesk, elle convertit automatiquement les num\u00e9ros de t\u00e9l\u00e9phone en liens cliquables. \u00c0 partir de l\u00e0, les utilisateurs peuvent passer des appels en tapant simplement sur le num\u00e9ro &#8211; aucune composition manuelle n&rsquo;est n\u00e9cessaire. De nombreuses plateformes proposent \u00e9galement des plugins ou des extensions de navigateur qui permettent d&rsquo;activer la <a href=\"https:\/\/www.cloudtalk.io\/blog\/click-to-call-tracking\/\" target=\"_blank\" rel=\"noopener\">fonction click-to-call<\/a> en quelques minutes.    <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Comment utiliser le click-to-call ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>L&rsquo;utilisation du click-to-call est tr\u00e8s simple une fois qu&rsquo;il est mis en place. Lorsque vous voyez un num\u00e9ro de t\u00e9l\u00e9phone en surbrillance sur votre \u00e9cran &#8211; dans votre CRM, sur votre site Web ou dans vos e-mails &#8211; il vous suffit de cliquer dessus. Votre appareil<a href=\"https:\/\/www.cloudtalk.io\/softphone\/\" target=\"_blank\" rel=\"noopener\">(softphone<\/a>, application ou syst\u00e8me int\u00e9gr\u00e9) lance instantan\u00e9ment un appel sans qu&rsquo;il soit n\u00e9cessaire de saisir manuellement le num\u00e9ro. Ce syst\u00e8me est con\u00e7u pour vous faire gagner du temps, r\u00e9duire les erreurs et am\u00e9liorer votre taux de connexion avec les prospects et les clients.   <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Qu&rsquo;est-ce qu&rsquo;une URL click-to-call ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Une <strong>URL click-to-call<\/strong> est un format d&rsquo;hyperlien sp\u00e9cial qui d\u00e9clenche un appel t\u00e9l\u00e9phonique lorsqu&rsquo;on clique dessus, commen\u00e7ant g\u00e9n\u00e9ralement par tel : suivi d&rsquo;un num\u00e9ro de t\u00e9l\u00e9phone (par exemple, tel:+1234567890). Les entreprises utilisent les URL click-to-call sur les sites web, les pages de renvoi ou les courriels pour faciliter l&rsquo;appel direct des utilisateurs. Au lieu de composer manuellement le num\u00e9ro, les utilisateurs n&rsquo;ont qu&rsquo;\u00e0 cliquer sur le lien et leur smartphone ou leur application softphone lance l&rsquo;appel automatiquement.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1744042958563\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Puis-je cliquer-to-call sur mon t\u00e9l\u00e9phone portable ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Oui, absolument. Les <a href=\"https:\/\/www.cloudtalk.io\/blog\/can-i-use-voip-on-my-cell-phone\/\" target=\"_blank\" rel=\"noopener\">appareils mobiles <\/a>sont con\u00e7us pour prendre en charge la fonctionnalit\u00e9 click-to-call de mani\u00e8re native. Lorsque vous appuyez sur un num\u00e9ro de t\u00e9l\u00e9phone affich\u00e9 sur un site Web, un e-mail ou une application, votre t\u00e9l\u00e9phone lance automatiquement la num\u00e9rotation automatique avec le num\u00e9ro pr\u00eat \u00e0 \u00eatre appel\u00e9. Cela fait du click-to-call mobile un outil puissant pour stimuler la g\u00e9n\u00e9ration de leads et am\u00e9liorer l&rsquo;exp\u00e9rience client, en particulier pour les entreprises qui optimisent leur trafic mobile.<br \/>Ask ChatGPT  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1744042976341\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Le click-to-call est-il gratuit ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>La <strong>fonction click-to-call<\/strong> elle-m\u00eame est souvent incluse dans votre abonnement \u00e0 la VoIP ou \u00e0 la plate-forme de communication. Toutefois, si l&rsquo;action de cliquer et de lancer un appel est gratuite, il se peut que vous ayez \u00e0 payer des frais pour l&rsquo;appel proprement dit, en fonction de votre plan de service. De nombreux fournisseurs proposent des forfaits avec des minutes entrantes ou sortantes gratuites, mais il est important de v\u00e9rifier vos tarifs d&rsquo;appel, en particulier pour les <a href=\"https:\/\/www.cloudtalk.io\/international-numbers\/\" target=\"_blank\" rel=\"noopener\">num\u00e9ros internationaux<\/a>.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1744042992819\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Qu&rsquo;est-ce que le syst\u00e8me t\u00e9l\u00e9phonique click-to-call ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Un <strong>syst\u00e8me t\u00e9l\u00e9phonique click-to-call<\/strong> utilise la technologie VoIP pour permettre aux utilisateurs d&rsquo;initier des appels en cliquant sur des num\u00e9ros de t\u00e9l\u00e9phone \u00e0 partir d&rsquo;un CRM, d&rsquo;un site web ou d&rsquo;un navigateur. Au lieu de composer manuellement chaque num\u00e9ro, les \u00e9quipes de vente et d&rsquo;assistance peuvent entrer instantan\u00e9ment en contact avec les clients gr\u00e2ce \u00e0 la fonctionnalit\u00e9 de clic. Ce syst\u00e8me r\u00e9duit les efforts manuels, acc\u00e9l\u00e8re la prise de contact et augmente l&rsquo;efficacit\u00e9 des appels dans tous les domaines, ce qui est essentiel pour les <a href=\"https:\/\/www.cloudtalk.io\/blog\/answering-high-call-volume\/\" target=\"_blank\" rel=\"noopener\">environnements \u00e0 fort volume d&rsquo;appels<\/a>.<br \/>Ask ChatGPT  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1744043012537\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quelle est la diff\u00e9rence entre Click-to-call et Click-to-dial ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Si les termes \u00ab\u00a0click-to-call\u00a0\u00bb et \u00ab\u00a0click-to dial\u00a0\u00bb sont souvent utilis\u00e9s de mani\u00e8re interchangeable, il existe une l\u00e9g\u00e8re nuance. Le <strong>click-to-call<\/strong> fait g\u00e9n\u00e9ralement r\u00e9f\u00e9rence \u00e0 des actions initi\u00e9es par le client (par exemple, un visiteur de site web qui clique pour contacter le service des ventes). Le terme <strong>\u00ab\u00a0cliquer pour composer<\/strong> \u00a0\u00bb d\u00e9signe souvent des actions initi\u00e9es par des agents (comme un repr\u00e9sentant qui clique sur le num\u00e9ro d&rsquo;un client potentiel dans un <a href=\"https:\/\/www.cloudtalk.io\/blog\/crm-call-center\/\" target=\"_blank\" rel=\"noopener\">syst\u00e8me de gestion de la relation<\/a> client). Dans les deux cas, il s&rsquo;agit d&rsquo;\u00e9liminer la num\u00e9rotation manuelle, mais le contexte &#8211; client versus agent &#8211; diff\u00e8re l\u00e9g\u00e8rement. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1744043205813\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Qu&rsquo;est-ce que l&rsquo;API click-to-call ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Une <strong>API click-to-call<\/strong> est un ensemble d&rsquo;outils de programmation qui permet aux d\u00e9veloppeurs d&rsquo;int\u00e9grer la fonctionnalit\u00e9 click-to-call dans des sites web, des apps ou des plateformes. En utilisant une API click-to-call, les entreprises peuvent automatiser le processus de mise en relation des utilisateurs avec leurs \u00e9quipes, am\u00e9liorant ainsi le parcours client. Ces API offrent des options de personnalisation telles que le suivi des appels, l&rsquo;int\u00e9gration CRM et l&rsquo;analyse &#8211; parfaites pour les entreprises qui souhaitent mieux contr\u00f4ler leurs flux de communication.  <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group faq-section-still-have-questions\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group avatars-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png\" alt=\"\" class=\"wp-image-294036\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"119\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png\" alt=\"\" class=\"wp-image-294037\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png 119w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-88x88.png 88w\" sizes=\"auto, (max-width: 119px) 100vw, 119px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png\" alt=\"\" class=\"wp-image-294038\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Vous avez encore des questions ?<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Contactez notre \u00e9quipe. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Restons en contact<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group cta-section simple-centered dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Pour commencer ?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Rejoignez plus de 4,000+ entreprises modernes qui font d\u00e9j\u00e0 confiance \u00e0 CloudTalk pour avoir PLUS d&rsquo;appels et de MEILLEURS appels.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Composez plus intelligemment avec le logiciel Click-to-call Transformez chaque num?ro de t?l?phone en un point de d?part pour des conversations plus rapides. Gr\u00e2ce \u00e0 la fonction click-to-call de CloudTalk, votre \u00e9quipe peut s&rsquo;affranchir de la num\u00e9rotation manuelle, acc\u00e9l\u00e9rer la prise de contact et lancer davantage d&rsquo;appels au moment opportun. Un click-to-call est plus rapide que [&hellip;]<\/p>\n","protected":false},"author":143,"featured_media":184526,"parent":72366,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-32279","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/32279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/143"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=32279"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/32279\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/72366"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/184526"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=32279"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=32279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}