{"id":311924,"date":"2026-01-09T16:04:21","date_gmt":"2026-01-09T14:04:21","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/outils-de-centre-dappels\/masquage-de-lidentification-de-lappelant-protegez-votre-numero-de-telephone\/"},"modified":"2026-01-09T16:10:34","modified_gmt":"2026-01-09T14:10:34","slug":"masquage-de-lidentification-de-lappelant-protegez-votre-numero-de-telephone","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/fr\/outils-de-centre-dappels\/masquage-de-lidentification-de-lappelant-protegez-votre-numero-de-telephone\/","title":{"rendered":"Masquage de l&rsquo;identification de l&rsquo;appelant : Prot\u00e9gez votre num\u00e9ro de t\u00e9l\u00e9phone"},"content":{"rendered":"\n<div class=\"wp-block-group hero-section split-image-03\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h1 class=\"wp-block-heading\">Obtenez plus d&rsquo;appels d\u00e9croch\u00e9s et de vraies connexions gr\u00e2ce \u00e0 l&rsquo;identification virtuelle de l&rsquo;appelant<\/h1>\n\n\n\n<p>Augmentez le taux de r\u00e9ponse et cr\u00e9ez un climat de confiance en affichant des num\u00e9ros locaux familiers lors de vos appels sortants. L&rsquo;identification de l&rsquo;appelant virtuel rend votre entreprise instantan\u00e9ment reconnaissable, augmentant ainsi les chances de conversations fructueuses. <\/p>\n\n\n\n<ul class=\"wp-block-list tick-default-primary size-xs\">\n<li>Utilisez le masquage de l&rsquo;identification de l&rsquo;appelant pour que les appels t\u00e9l\u00e9phoniques provenant de n&rsquo;importe o\u00f9 aient l&rsquo;air locaux.<\/li>\n\n\n\n<li>D\u00e9veloppez votre activit\u00e9 dans de nouvelles r\u00e9gions sans avoir besoin d&rsquo;un bureau physique sur place.<\/li>\n\n\n\n<li>Faites correspondre l&rsquo;indicatif r\u00e9gional de votre destinataire pour appara\u00eetre comme une entreprise l\u00e9gitime et de confiance.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1224\" height=\"1120\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Virtual-Caller-ID.png\" alt=\"\" class=\"wp-image-298759\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Virtual-Caller-ID.png 1224w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Virtual-Caller-ID-300x275.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Virtual-Caller-ID-1024x937.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Virtual-Caller-ID-768x703.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Virtual-Caller-ID-1180x1080.png 1180w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Virtual-Caller-ID-811x742.png 811w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Virtual-Caller-ID-468x428.png 468w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Virtual-Caller-ID-424x388.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Virtual-Caller-ID-123x113.png 123w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Virtual-Caller-ID-88x81.png 88w\" sizes=\"auto, (max-width: 1224px) 100vw, 1224px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Faites en sorte qu&rsquo;il soit impossible d&rsquo;ignorer vos appels<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lineChartUp02 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H4.6C4.03995 21 3.75992 21 3.54601 20.891C3.35785 20.7951 3.20487 20.6422 3.10899 20.454C3 20.2401 3 19.9601 3 19.4V3M21 7L15.5657 12.4343C15.3677 12.6323 15.2687 12.7313 15.1545 12.7684C15.0541 12.8011 14.9459 12.8011 14.8455 12.7684C14.7313 12.7313 14.6323 12.6323 14.4343 12.4343L12.5657 10.5657C12.3677 10.3677 12.2687 10.2687 12.1545 10.2316C12.0541 10.1989 11.9459 10.1989 11.8455 10.2316C11.7313 10.2687 11.6323 10.3677 11.4343 10.5657L7 15M21 7H17M21 7V11\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Des taux de r\u00e9ponse jusqu&rsquo;\u00e0 40 % plus \u00e9lev\u00e9s<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Les clients sont beaucoup plus enclins \u00e0 r\u00e9pondre lorsqu&rsquo;un num\u00e9ro local familier s&rsquo;affiche clairement sur l&rsquo;\u00e9cran d&rsquo;identification de l&rsquo;appelant.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-phoneCall01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Obtenez plus de rappels<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Distinguez votre entreprise des num\u00e9ros inconnus ou g\u00e9n\u00e9riques et permettez aux clients potentiels de reprendre facilement contact avec vous.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-globe06 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Renforcer la pr\u00e9sence locale<\/h4>\n\n\n\n<p class=\"has-text-align-center\">\u00c9tablissez une forte pr\u00e9sence locale dans n&rsquo;importe quelle r\u00e9gion et d\u00e9veloppez vos activit\u00e9s sur de nouveaux march\u00e9s sans avoir \u00e0 vous implanter physiquement.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Nous avons aid\u00e9 des milliers d&rsquo;entreprises internationales \u00e0<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">\u00c9tudes de cas de clients qui construisent plus rapidement.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-ghost\">Essayez gratuitement<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-primary\">Contacter les ventes<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Un moteur de vente mondial aliment\u00e9 par des conversations connect\u00e9es<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Les transcriptions et les analyses AI de CloudTalk facilitent le suivi des ratios de conversation, de la profondeur de la d\u00e9couverte et des performances r\u00e9gionales, le tout sans n\u00e9cessiter de formation formelle pour commencer.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chef d&#039;\u00e9quipe SDR, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">R\u00e9volutionner l&rsquo;efficacit\u00e9 de Revolut et \u00e9conomiser plus de 40 heures<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Gr\u00e2ce \u00e0 la fiabilit\u00e9 de CloudTalk, nous avons pu am\u00e9liorer les performances des \u00e9quipes de vente et conclure plus d&rsquo;affaires que nous n&rsquo;aurions jamais pu l&rsquo;imaginer.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chef des op\u00e9rations<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Augmentation de la productivit\u00e9 de 200 agents d&rsquo;assistance \u00e0 la client\u00e8le<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Gr\u00e2ce \u00e0 l&rsquo;outil d&rsquo;analyse de CloudTalk, j&rsquo;ai d\u00e9sormais une vue d&rsquo;ensemble de toutes les \u00e9tapes du processus. Nous pouvons trouver des \u00e9carts et acqu\u00e9rir une bien meilleure compr\u00e9hension de nos \u00e9quipes.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Gestionnaire de la prestation de services<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">L&rsquo;\u00e9quipe d&rsquo;assistance \u00e0 la client\u00e8le de Glovo est \u00e0 l&rsquo;origine du succ\u00e8s de l&rsquo;entreprise<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0CloudTalk a am\u00e9lior\u00e9 les co\u00fbts et l&rsquo;efficacit\u00e9 de notre \u00e9quipe. La fonction de script nous permet de diriger les appels de mani\u00e8re beaucoup plus syst\u00e9matique.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Croissance de l&#039;offre mondiale<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que l&rsquo;identification virtuelle de l&rsquo;appelant ?<\/h4>\n\n\n\n<p>L&rsquo;identification virtuelle de l&rsquo;appelant est une fonction qui permet aux entreprises de choisir le num\u00e9ro de t\u00e9l\u00e9phone qui appara\u00eet sur l&rsquo;identification de l&rsquo;appelant d&rsquo;un destinataire lors d&rsquo;appels sortants. Au lieu d&rsquo;\u00eatre li\u00e9 \u00e0 un num\u00e9ro unique et statique, l&rsquo;identification de l&rsquo;appelant virtuel vous permet d&rsquo;afficher des <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">num\u00e9ros locaux ou internationaux<\/a> en fonction des besoins de votre entreprise. <br\/><br\/>Cette flexibilit\u00e9 aide les entreprises \u00e0 instaurer la confiance, \u00e0 am\u00e9liorer les taux de r\u00e9ponse et \u00e0 \u00e9tablir une pr\u00e9sence locale, m\u00eame lorsque l&rsquo;appel provient d&rsquo;une autre r\u00e9gion ou d&rsquo;un autre pays.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJQ8L-SrK9T8_httpss.mj_.runuBbscoWwUTw_s_d76253fb-edcf-4059-9065-ccd1ca3316fa-1.png\" alt=\"\" class=\"wp-image-294074\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJQ8L-SrK9T8_httpss.mj_.runuBbscoWwUTw_s_d76253fb-edcf-4059-9065-ccd1ca3316fa-1.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJQ8L-SrK9T8_httpss.mj_.runuBbscoWwUTw_s_d76253fb-edcf-4059-9065-ccd1ca3316fa-1-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJQ8L-SrK9T8_httpss.mj_.runuBbscoWwUTw_s_d76253fb-edcf-4059-9065-ccd1ca3316fa-1-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJQ8L-SrK9T8_httpss.mj_.runuBbscoWwUTw_s_d76253fb-edcf-4059-9065-ccd1ca3316fa-1-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJQ8L-SrK9T8_httpss.mj_.runuBbscoWwUTw_s_d76253fb-edcf-4059-9065-ccd1ca3316fa-1-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJQ8L-SrK9T8_httpss.mj_.runuBbscoWwUTw_s_d76253fb-edcf-4059-9065-ccd1ca3316fa-1-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJQ8L-SrK9T8_httpss.mj_.runuBbscoWwUTw_s_d76253fb-edcf-4059-9065-ccd1ca3316fa-1-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJQ8L-SrK9T8_httpss.mj_.runuBbscoWwUTw_s_d76253fb-edcf-4059-9065-ccd1ca3316fa-1-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJQ8L-SrK9T8_httpss.mj_.runuBbscoWwUTw_s_d76253fb-edcf-4059-9065-ccd1ca3316fa-1-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJQ8L-SrK9T8_httpss.mj_.runuBbscoWwUTw_s_d76253fb-edcf-4059-9065-ccd1ca3316fa-1-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJQ8L-SrK9T8_httpss.mj_.runuBbscoWwUTw_s_d76253fb-edcf-4059-9065-ccd1ca3316fa-1-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJQ8L-SrK9T8_httpss.mj_.runuBbscoWwUTw_s_d76253fb-edcf-4059-9065-ccd1ca3316fa-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJQ8L-SrK9T8_httpss.mj_.runuBbscoWwUTw_s_d76253fb-edcf-4059-9065-ccd1ca3316fa-1-88x88.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Comment fonctionne l&rsquo;identification virtuelle de l&rsquo;appelant ?<\/h4>\n\n\n\n<p>Gr\u00e2ce \u00e0 votre syst\u00e8me t\u00e9l\u00e9phonique professionnel ou \u00e0 votre <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/blog\/comment-fonctionne-la-voip\/\">plateforme VoIP<\/a>, vous pouvez attribuer diff\u00e9rents types de num\u00e9ros \u00e0 des \u00e9quipes ou \u00e0 des campagnes sp\u00e9cifiques. Lorsqu&rsquo;un appel est pass\u00e9, le syst\u00e8me l&rsquo;achemine en utilisant le num\u00e9ro que vous avez choisi.   <br\/><br\/>Les syst\u00e8mes t\u00e9l\u00e9phoniques bas\u00e9s sur le cloud comme CloudTalk facilitent le <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/blog\/cloudtalk-insider-1-quest-ce-que-le-masquage-des-appels\/\">masquage des appels<\/a>, en vous permettant de g\u00e9rer plusieurs num\u00e9ros en temps r\u00e9el et d&rsquo;adapter votre strat\u00e9gie d&rsquo;identification de l&rsquo;appelant \u00e0 diff\u00e9rents march\u00e9s et segments de client\u00e8le.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-128.png\" alt=\"\" class=\"wp-image-294069\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-128.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-128-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-128-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-128-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-128-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-128-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-128-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-128-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-128-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-128-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-128-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-128-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image-128-88x88.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 benefits4cards gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">Avantages de l&rsquo;identification virtuelle de l&rsquo;appelant<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">D\u00e9marquez-vous d\u00e8s votre appel<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-chartBreakoutSquare type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M11 3H7.8C6.11984 3 5.27976 3 4.63803 3.32698C4.07354 3.6146 3.6146 4.07354 3.32698 4.63803C3 5.27976 3 6.11984 3 7.8V16.2C3 17.8802 3 18.7202 3.32698 19.362C3.6146 19.9265 4.07354 20.3854 4.63803 20.673C5.27976 21 6.11984 21 7.8 21H16.2C17.8802 21 18.7202 21 19.362 20.673C19.9265 20.3854 20.3854 19.9265 20.673 19.362C21 18.7202 21 17.8802 21 16.2V13M12 8H16V12M15.5 3.5V2M19.4393 4.56066L20.5 3.5M20.5103 8.5H22.0103M3 13.3471C3.65194 13.4478 4.31987 13.5 5 13.5C9.38636 13.5 13.2653 11.3276 15.6197 8\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Maximiser le succ\u00e8s du premier appel<\/h4>\n\n\n\n<p class=\"has-text-align-center\">L&rsquo;identification virtuelle de l&rsquo;appelant permet non seulement de r\u00e9pondre \u00e0 vos appels, mais aussi d&rsquo;am\u00e9liorer la qualit\u00e9 d&rsquo;appel d\u00e8s le d\u00e9but de la conversation. En signalant la pertinence et la pr\u00e9sence locale, il r\u00e9duit le scepticisme et l&rsquo;h\u00e9sitation pendant les premiers instants de l&rsquo;appel. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageChatCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Renforcer les relations avec les clients<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Ne vous contentez pas d&rsquo;augmenter le taux de r\u00e9ponse, instaurez la confiance. Lorsque les clients voient toujours le m\u00eame num\u00e9ro fiable, ils renforcent leur confiance dans votre entreprise et \u00e9tablissent un canal de communication fiable, cl\u00e9 d&rsquo;une fid\u00e9lit\u00e9 \u00e0 long terme et d&rsquo;un suivi plus ais\u00e9. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-globe06 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">S&rsquo;adapter instantan\u00e9ment \u00e0 n&rsquo;importe quel march\u00e9<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Vous p\u00e9n\u00e9trez de nouveaux march\u00e9s ? L&rsquo;identification de l&rsquo;appelant virtuel vous donne une cr\u00e9dibilit\u00e9 imm\u00e9diate en vous permettant de vous pr\u00e9senter comme une entreprise locale d\u00e8s le premier jour. Que vous visiez des clients dans tout le pays ou dans le monde entier, vous pouvez adapter votre strat\u00e9gie d&rsquo;identification de l&rsquo;appelant pour r\u00e9pondre aux attentes locales.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-barChart08 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H6.2C5.07989 21 4.51984 21 4.09202 20.782C3.71569 20.5903 3.40973 20.2843 3.21799 19.908C3 19.4802 3 18.9201 3 17.8V3M7 14.5V17.5M11.5 11.5V17.5M16 8.5V17.5M20.5 5.5V17.5\" stroke=\"#414651\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Obtenez des informations exploitables<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Avec Virtual Caller ID, vous pouvez attribuer n&rsquo;importe quel num\u00e9ro \u00e0 des campagnes ou des \u00e9quipes sp\u00e9cifiques, ce qui facilite le suivi des performances. En analysant les taux de r\u00e9ponse, les rappels et l&rsquo;engagement par num\u00e9ro d&rsquo;appelant, vous b\u00e9n\u00e9ficiez d&rsquo;une meilleure visibilit\u00e9 sur ce qui fonctionne, ce qui vous permet d&rsquo;affiner la sensibilisation pour obtenir de meilleurs r\u00e9sultats. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">Fonctionnalit\u00e9s synchronis\u00e9es<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Passez vos appels en toute confiance<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Dotez votre \u00e9quipe des bons outils pour atteindre les bonnes personnes, plus rapidement.<\/p>\n\n\n\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Le trio gagnant pour des appels sortants plus intelligents<\/h4>\n\n\n\n<p>Consid\u00e9rez les appels sortants comme une mission de mise en relation et de conversion. Le succ\u00e8s d\u00e9pend de votre notori\u00e9t\u00e9, de votre efficacit\u00e9 et de la pr\u00e9cision avec laquelle vous atteignez les bonnes personnes. L&rsquo;identification virtuelle de l&rsquo;appelant, le <a href=\"https:\/\/www.cloudtalk.io\/ai-dialer\/\" target=\"_blank\" rel=\"noopener\">Sales Dialer avec num\u00e9rotation en fonction de la pr\u00e9sence locale<\/a> et la <a href=\"https:\/\/www.cloudtalk.io\/blog\/what-is-answering-machine-detection\/\" target=\"_blank\" rel=\"noopener\">d\u00e9tection du r\u00e9pondeur automatique<\/a> (AMD) vous permettent d&rsquo;y parvenir.  <br\/><br\/>L&rsquo;identification virtuelle de l&rsquo;appelant fa\u00e7onne l&rsquo;image de votre entreprise aupr\u00e8s des destinataires, rendant vos appels familiers et cr\u00e9dibles. Les composeurs de vente et la num\u00e9rotation de pr\u00e9sence locale renforcent votre port\u00e9e, tandis que l&rsquo;AMD filtre les messages vocaux, permettant ainsi \u00e0 votre \u00e9quipe de se concentrer sur de v\u00e9ritables conversations. <br\/><br\/>Ensemble, ces outils transforment les appels sortants en une strat\u00e9gie qui instaure la confiance, maximise la port\u00e9e et g\u00e9n\u00e8re des R\u00e9sultats.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"894\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenPower-Dialer.png\" alt=\"\" class=\"wp-image-292111\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenPower-Dialer.png 894w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenPower-Dialer-300x232.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenPower-Dialer-768x593.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenPower-Dialer-555x428.png 555w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenPower-Dialer-424x327.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenPower-Dialer-146x113.png 146w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/01\/ScreenPower-Dialer-88x68.png 88w\" sizes=\"auto, (max-width: 894px) 100vw, 894px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-icon-cards-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">Caract\u00e9ristiques<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Autres caract\u00e9ristiques susceptibles de vous int\u00e9resser<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-number-porting.svg\" alt=\"\" class=\"wp-image-183014\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Caract\u00e9ristique phare<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">Portage de num\u00e9ros<\/h4>\n\n\n\n<p>Transf\u00e9rez facilement d&rsquo;anciens num\u00e9ros d&rsquo;entreprise \u00e0 partir de plus de 100 pays et conservez vos connexions et votre identit\u00e9 d&rsquo;entreprise.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/portage-de-numeros\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-toll-free-numbers.svg\" alt=\"\" class=\"wp-image-182990\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Num\u00e9ros gratuits<\/h4>\n\n\n\n<p>Augmentez le nombre d&rsquo;appels entrants en permettant \u00e0 vos clients internationaux de vous joindre facilement, gratuitement ou au tarif local, o\u00f9 qu&rsquo;ils se trouvent.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/outils-de-centre-dappels\/numeros-sans-frais-pour-centre-dappel\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-international-numbers.svg\" alt=\"\" class=\"wp-image-182534\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Caract\u00e9ristique phare<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">Num\u00e9ros internationaux<\/h4>\n\n\n\n<p>D\u00e9veloppez votre activit\u00e9, p\u00e9n\u00e9trez de nouveaux march\u00e9s et touchez des clients dans le monde entier gr\u00e2ce \u00e0 la plus grande couverture mondiale du march\u00e9.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-automatic-outbound-number.svg\" alt=\"\" class=\"wp-image-183230\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Automatique<br\/>Num\u00e9ros sortants<\/h4>\n\n\n\n<p>Affichez automatiquement un num\u00e9ro correspondant au pays du destinataire pour chaque appel international.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/outils-de-centre-dappels\/quest-ce-que-lidentification-automatique-des-numeros-ani-et-comment-fonctionne-t-elle\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group faq-section-accordion-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Questions fr\u00e9quemment pos\u00e9es<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Tout ce que vous devez savoir sur le produit et la facturation.<\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Qu&rsquo;est-ce que l&rsquo;identification virtuelle de l&rsquo;appelant ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>L&rsquo;identification virtuelle de l&rsquo;appelant permet aux entreprises d&rsquo;afficher un num\u00e9ro de t\u00e9l\u00e9phone choisi sur l&rsquo;identification de l&rsquo;appelant du destinataire lorsqu&rsquo;elles effectuent des appels sortants.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Comment fonctionne l&rsquo;identification virtuelle de l&rsquo;appelant ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Le service d&rsquo;identification de l&rsquo;appelant virtuel fonctionne par l&rsquo;interm\u00e9diaire des <a href=\"https:\/\/www.cloudtalk.io\/voip\/\" target=\"_blank\" rel=\"noopener\">syst\u00e8mes VoIP (Voice over Internet Protocol)<\/a>. Lorsqu&rsquo;un appel est pass\u00e9, le syst\u00e8me transmet le num\u00e9ro sortant s\u00e9lectionn\u00e9 \u00e0 l&rsquo;\u00e9cran d&rsquo;identification de l&rsquo;appelant du destinataire. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Qu&rsquo;est-ce que l&rsquo;identification v\u00e9rifi\u00e9e de l&rsquo;appelant ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>L&rsquo;identification v\u00e9rifi\u00e9e de l&rsquo;appelant est une fonction unique de VoIP qui vous permet de cacher des informations personnelles \u00e0 tous les interlocuteurs d&rsquo;un appel. Un appel t\u00e9l\u00e9phonique v\u00e9rifi\u00e9 vous permet de savoir si l&rsquo;appel que vous recevez provient bien du num\u00e9ro qui appara\u00eet sur l&rsquo;identification de l&rsquo;appelant et s&rsquo;il ne s&rsquo;agit pas d&rsquo;un appel usurp\u00e9. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397630106\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Le nom de mon entreprise appara\u00eetra-t-il sur l&rsquo;afficheur virtuel ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Dans ce cas, vous avez besoin d&rsquo;un <a href=\"https:\/\/www.cloudtalk.io\/branded-caller-id\/\" target=\"_blank\" rel=\"noopener\">identifiant d&rsquo;appelant de marque<\/a>, qui suit le m\u00eame principe. Il prend en charge la fonctionnalit\u00e9 CNAM (Caller Name), qui permet \u00e0 votre nom d&rsquo;entreprise d&rsquo;appara\u00eetre \u00e0 c\u00f4t\u00e9 du num\u00e9ro de t\u00e9l\u00e9phone. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397648430\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Puis-je utiliser l&rsquo;identification de l&rsquo;appelant virtuel pour les appels internationaux ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Oui, de nombreux fournisseurs VoIP proposent des <a href=\"https:\/\/www.cloudtalk.io\/international-numbers\/\" target=\"_blank\" rel=\"noopener\">num\u00e9ros internationaux<\/a>, ce qui vous permet d&rsquo;afficher un num\u00e9ro local dans le pays que vous appelez. Cette fonction peut am\u00e9liorer les taux de r\u00e9ponse et \u00e9tablir la confiance avec les clients internationaux. <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group faq-section-still-have-questions\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group avatars-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png\" alt=\"\" class=\"wp-image-294036\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"119\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png\" alt=\"\" class=\"wp-image-294037\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png 119w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-88x88.png 88w\" sizes=\"auto, (max-width: 119px) 100vw, 119px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png\" alt=\"\" class=\"wp-image-294038\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Vous avez encore des questions ?<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Contactez notre \u00e9quipe. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Restons en contact<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group cta-section simple-centered dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Pour commencer ?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Rejoignez plus de 4,000+ entreprises modernes qui font d\u00e9j\u00e0 confiance \u00e0 CloudTalk pour avoir PLUS d&rsquo;appels et de MEILLEURS appels.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Obtenez plus d&rsquo;appels d\u00e9croch\u00e9s et de vraies connexions gr\u00e2ce \u00e0 l&rsquo;identification virtuelle de l&rsquo;appelant Augmentez le taux de r\u00e9ponse et cr\u00e9ez un climat de confiance en affichant des num\u00e9ros locaux familiers lors de vos appels sortants. L&rsquo;identification de l&rsquo;appelant virtuel rend votre entreprise instantan\u00e9ment reconnaissable, augmentant ainsi les chances de conversations fructueuses. Faites en sorte [&hellip;]<\/p>\n","protected":false},"author":142,"featured_media":184296,"parent":72366,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-311924","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/311924","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=311924"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/311924\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/72366"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/184296"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=311924"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=311924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}