{"id":311909,"date":"2026-01-09T16:02:30","date_gmt":"2026-01-09T14:02:30","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/outils-de-centre-dappels\/stir-shaken-quest-ce-que-cest-et-comment-cela-aide-t-il\/"},"modified":"2026-01-09T16:08:15","modified_gmt":"2026-01-09T14:08:15","slug":"stir-shaken-quest-ce-que-cest-et-comment-cela-aide-t-il","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/fr\/outils-de-centre-dappels\/stir-shaken-quest-ce-que-cest-et-comment-cela-aide-t-il\/","title":{"rendered":"STIR\/SHAKEN : Qu&rsquo;est-ce que c&rsquo;est et comment cela aide-t-il ?"},"content":{"rendered":"\n<div class=\"wp-block-group hero-section split-image-03\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h1 class=\"wp-block-heading\">Prot\u00e9gez votre marque avec l&rsquo;application STIR\/SHAKEN de CloudTalk<\/h1>\n\n\n\n<p>Arr\u00eatez les appels frauduleux avant qu&rsquo;ils n&rsquo;atteignent vos clients. L&rsquo;application STIR\/SHAKEN de CloudTalk garantit que vos appels sortants sont v\u00e9rifi\u00e9s num\u00e9riquement, ce qui r\u00e9duit le nombre de spams, am\u00e9liore les taux de r\u00e9ponse et prot\u00e8ge la r\u00e9putation de votre marque, le tout sans effort suppl\u00e9mentaire. <\/p>\n\n\n\n<ul class=\"wp-block-list tick-default-primary size-xs\">\n<li>V\u00e9rifier automatiquement l&rsquo;identit\u00e9 des appelants sortants pour des appels s\u00fbrs et s\u00e9curis\u00e9s<\/li>\n\n\n\n<li>Pr\u00e9venir la fraude et prot\u00e9ger les clients contre les appels frauduleux.<\/li>\n\n\n\n<li>Restez en conformit\u00e9 avec les derni\u00e8res r\u00e9glementations STIR\/SHAKEN et pr\u00e9parez vos communications \u00e0 l&rsquo;avenir.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1224\" height=\"1120\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN.png\" alt=\"\" class=\"wp-image-298747\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN.png 1224w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-300x275.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-1024x937.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-768x703.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-1180x1080.png 1180w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-811x742.png 811w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-468x428.png 468w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-424x388.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-123x113.png 123w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-STIRSHAKEN-88x81.png 88w\" sizes=\"auto, (max-width: 1224px) 100vw, 1224px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Renforcez votre cr\u00e9dibilit\u00e9 et emp\u00eachez la fraude <br\/>d&rsquo;acc\u00e9der \u00e0 vos appels<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-thumbsUp type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M7 22V11M2 13V20C2 21.1046 2.89543 22 4 22H17.4262C18.907 22 20.1662 20.9197 20.3914 19.4562L21.4683 12.4562C21.7479 10.6389 20.3418 9 18.5032 9H15C14.4477 9 14 8.55228 14 8V4.46584C14 3.10399 12.896 2 11.5342 2C11.2093 2 10.915 2.1913 10.7831 2.48812L7.26394 10.4061C7.10344 10.7673 6.74532 11 6.35013 11H4C2.89543 11 2 11.8954 2 13Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Gagner la confiance avant m\u00eame de parler<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Les appels v\u00e9rifi\u00e9s sont plus s\u00fbrs. Avec STIR\/SHAKEN en place, vos appels professionnels apparaissent comme l\u00e9gitimes, ce qui rend les clients beaucoup plus enclins \u00e0 d\u00e9crocher et \u00e0 s&rsquo;engager. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-userX01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewbox=\"0 0 25 24\" fill=\"none\"><path d=\"M17 16L22 21M22 16L17 21M12.5 15.5H8C6.60444 15.5 5.90665 15.5 5.33886 15.6722C4.06045 16.06 3.06004 17.0605 2.67224 18.3389C2.5 18.9067 2.5 19.6044 2.5 21M15 7.5C15 9.98528 12.9853 12 10.5 12C8.01472 12 6 9.98528 6 7.5C6 5.01472 8.01472 3 10.5 3C12.9853 3 15 5.01472 15 7.5Z\" stroke=\"#414651\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Bloquer le spoofing et les escroqueries t\u00e9l\u00e9phoniques<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Emp\u00eachez les fraudeurs d&rsquo;utiliser votre num\u00e9ro. Les applications de v\u00e9rification STIR\/SHAKEN authentifient l&rsquo;identit\u00e9 de votre appelant, prot\u00e9geant ainsi votre image de marque et vos clients contre les faux appels. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-phoneCall01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">R\u00e9pondez \u00e0 plus d&rsquo;appels<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Plus d&rsquo;appels v\u00e9rifi\u00e9s = plus d&rsquo;appels pris. En \u00e9vitant les \u00e9tiquettes de spam et les num\u00e9ros bloqu\u00e9s, vous augmentez les taux de connexion et parvenez \u00e0 joindre les personnes qui comptent. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Nous avons aid\u00e9 des milliers d&rsquo;entreprises internationales \u00e0<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">\u00c9tudes de cas de clients qui construisent plus rapidement.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-ghost\">Essayez gratuitement<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-primary\">Contacter les ventes<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Un moteur de vente mondial aliment\u00e9 par des conversations connect\u00e9es<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Les transcriptions et les analyses AI de CloudTalk facilitent le suivi des ratios de conversation, de la profondeur de la d\u00e9couverte et des performances r\u00e9gionales, le tout sans n\u00e9cessiter de formation formelle pour commencer.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chef d&#039;\u00e9quipe SDR, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">R\u00e9volutionner l&rsquo;efficacit\u00e9 de Revolut et \u00e9conomiser plus de 40 heures<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Gr\u00e2ce \u00e0 la fiabilit\u00e9 de CloudTalk, nous avons pu am\u00e9liorer les performances des \u00e9quipes de vente et conclure plus d&rsquo;affaires que nous n&rsquo;aurions jamais pu l&rsquo;imaginer.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chef des op\u00e9rations<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Augmentation de la productivit\u00e9 de 200 agents d&rsquo;assistance \u00e0 la client\u00e8le<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Gr\u00e2ce \u00e0 l&rsquo;outil d&rsquo;analyse de CloudTalk, j&rsquo;ai d\u00e9sormais une vue d&rsquo;ensemble de toutes les \u00e9tapes du processus. Nous pouvons trouver des \u00e9carts et acqu\u00e9rir une bien meilleure compr\u00e9hension de nos \u00e9quipes.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Gestionnaire de la prestation de services<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">L&rsquo;\u00e9quipe d&rsquo;assistance \u00e0 la client\u00e8le de Glovo est \u00e0 l&rsquo;origine du succ\u00e8s de l&rsquo;entreprise<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0CloudTalk a am\u00e9lior\u00e9 les co\u00fbts et l&rsquo;efficacit\u00e9 de notre \u00e9quipe. La fonction de script nous permet de diriger les appels de mani\u00e8re beaucoup plus syst\u00e9matique.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Croissance de l&#039;offre mondiale<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce qu&rsquo;une application STIR\/SHAKEN ?<\/h4>\n\n\n\n<p>Une application STIR\/SHAKEN est une solution bas\u00e9e sur le cloud qui v\u00e9rifie num\u00e9riquement l&rsquo;<a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/outils-de-centre-dappels\/masquage-de-lidentification-de-lappelant-protegez-votre-numero-de-telephone\/\">identit\u00e9 de votre appelant sortant<\/a> afin d&#8217;emp\u00eacher l&rsquo;usurpation d&rsquo;identit\u00e9 et l&rsquo;utilisation de num\u00e9ros non autoris\u00e9s. Elle joint une signature num\u00e9rique s\u00e9curis\u00e9e \u00e0 chaque appel sortant, confirmant l&rsquo;identit\u00e9 de votre entreprise avant m\u00eame que l&rsquo;appel ne soit connect\u00e9. <br\/><br\/>Avec l&rsquo;application STIR\/SHAKEN de CloudTalk, <strong>vos <\/strong><a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/logiciel-de-centre-dappels-sortants\/\"><strong>appels sortants<\/strong><\/a><strong> sont fiables, v\u00e9rifi\u00e9s et beaucoup moins susceptibles d&rsquo;\u00eatre signal\u00e9s comme du spam<\/strong>, ce qui augmente les taux de r\u00e9ponse et prot\u00e8ge votre marque.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1.png\" alt=\"\" class=\"wp-image-294058\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.run75aH4Gife9w_httpss.mj_.run4MFCfDDmQB4_m_c0b3b457-2ae8-441f-87ba-2607fba9a5b0-1-88x88.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Comment fonctionne STIR\/SHAKEN ?<\/h4>\n\n\n\n<p>Chaque fois que vous passez un appel, l&rsquo;application de v\u00e9rification <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/what-is-stir-shaken\/\">STIR\/SHAKEN<\/a> de CloudTalk signe num\u00e9riquement l&rsquo;identification de votre appelant sortant \u00e0 l&rsquo;aide d&rsquo;un certificat crypt\u00e9. L&rsquo;op\u00e9rateur du destinataire v\u00e9rifie ensuite cette signature, confirmant l&rsquo;authenticit\u00e9 de l&rsquo;appel et s&rsquo;assurant qu&rsquo;il n&rsquo;a pas \u00e9t\u00e9 usurp\u00e9. <br\/><br\/>Les appels l\u00e9gitimes et v\u00e9rifi\u00e9s sont achemin\u00e9s sans probl\u00e8me, tandis que les num\u00e9ros usurp\u00e9s ou non v\u00e9rifi\u00e9s sont filtr\u00e9s, prot\u00e9geant ainsi les clients et renfor\u00e7ant votre port\u00e9e.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1.png\" alt=\"\" class=\"wp-image-294072\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.rune_DqPO7xwqI_small_business_office_with_22c09d91-06b5-46ed-afce-62a79cf9d3d2-1-88x88.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 benefits4cards gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">Avantages de l&rsquo;application STIR\/SHAKEN<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Prot\u00e9gez votre marque et augmentez le nombre de conversions<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageHeartCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 11.5C20.9996 16.1944 17.194 20 12.4996 20C11.4228 20 10.3928 19.7998 9.44478 19.4345C9.27145 19.3678 9.18478 19.3344 9.11586 19.3185C9.04807 19.3029 8.999 19.2963 8.92949 19.2937C8.85881 19.291 8.78127 19.299 8.62619 19.315L3.50517 19.8444C3.01692 19.8948 2.7728 19.9201 2.6288 19.8322C2.50337 19.7557 2.41794 19.6279 2.3952 19.4828C2.36909 19.3161 2.48575 19.1002 2.71906 18.6684L4.35472 15.6408C4.48942 15.3915 4.55677 15.2668 4.58728 15.1469C4.6174 15.0286 4.62469 14.9432 4.61505 14.8214C4.60529 14.6981 4.55119 14.5376 4.443 14.2166C4.15547 13.3636 3.99962 12.45 3.99962 11.5C3.99962 6.80558 7.8052 3 12.4996 3C17.194 3 20.9996 6.80558 20.9996 11.5Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12.4965 8.94925C11.5968 7.9104 10.0965 7.63095 8.96924 8.58223C7.84196 9.5335 7.68326 11.124 8.56851 12.2491C9.11696 12.9461 10.4935 14.2191 11.4616 15.087C11.8172 15.4057 11.995 15.5651 12.2084 15.6293C12.3914 15.6844 12.6017 15.6844 12.7847 15.6293C12.9981 15.5651 13.1759 15.4057 13.5315 15.087C14.4996 14.2191 15.8761 12.9461 16.4246 12.2491C17.3098 11.124 17.1705 9.5235 16.0238 8.58223C14.8772 7.64096 13.3963 7.9104 12.4965 8.94925Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Am\u00e9liorez l&rsquo;efficacit\u00e9 de votre centre d&rsquo;appels<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Avec des appels v\u00e9rifi\u00e9s, les agents passent moins de temps \u00e0 v\u00e9rifier l&rsquo;identit\u00e9 et peuvent se concentrer sur la r\u00e9solution des probl\u00e8mes des clients plus rapidement. Cela permet d&rsquo;am\u00e9liorer la rapidit\u00e9 du service, de r\u00e9duire les d\u00e9lais de traitement et d&rsquo;am\u00e9liorer l&rsquo;exp\u00e9rience client. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-zap type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M13 2L4.09344 12.6879C3.74463 13.1064 3.57023 13.3157 3.56756 13.4925C3.56524 13.6461 3.63372 13.7923 3.75324 13.8889C3.89073 14 4.16316 14 4.70802 14H12L11 22L19.9065 11.3121C20.2553 10.8936 20.4297 10.6843 20.4324 10.5075C20.4347 10.3539 20.3663 10.2077 20.2467 10.1111C20.1092 10 19.8368 10 19.292 10H12L13 2Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Restez conforme et \u00e0 l&rsquo;\u00e9preuve du temps<\/h4>\n\n\n\n<p class=\"has-text-align-center\">L&rsquo;application STIR\/SHAKEN de CloudTalk permet \u00e0 votre entreprise de se conformer aux derni\u00e8res r\u00e9glementations en mati\u00e8re de t\u00e9l\u00e9communications, en vous aidant \u00e0 \u00e9viter les p\u00e9nalit\u00e9s et en garantissant la s\u00e9curit\u00e9 et la fiabilit\u00e9 de vos op\u00e9rations au fur et \u00e0 mesure de l&rsquo;\u00e9volution des normes.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageChatCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Renforcer la r\u00e9putation de la marque<\/h4>\n\n\n\n<p class=\"has-text-align-center\">En emp\u00eachant les escrocs d&rsquo;usurper les num\u00e9ros de votre entreprise, vous prot\u00e9gez votre marque contre les atteintes \u00e0 la r\u00e9putation li\u00e9es \u00e0 des appels frauduleux. Les appels v\u00e9rifi\u00e9s et authentifi\u00e9s montrent aux clients que vous prenez la s\u00e9curit\u00e9 au s\u00e9rieux. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lineChartUp02 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H4.6C4.03995 21 3.75992 21 3.54601 20.891C3.35785 20.7951 3.20487 20.6422 3.10899 20.454C3 20.2401 3 19.9601 3 19.4V3M21 7L15.5657 12.4343C15.3677 12.6323 15.2687 12.7313 15.1545 12.7684C15.0541 12.8011 14.9459 12.8011 14.8455 12.7684C14.7313 12.7313 14.6323 12.6323 14.4343 12.4343L12.5657 10.5657C12.3677 10.3677 12.2687 10.2687 12.1545 10.2316C12.0541 10.1989 11.9459 10.1989 11.8455 10.2316C11.7313 10.2687 11.6323 10.3677 11.4343 10.5657L7 15M21 7H17M21 7V11\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Augmenter les recettes<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Un taux de prise en charge plus \u00e9lev\u00e9 signifie plus de conversations, plus de conversions et moins d&rsquo;opportunit\u00e9s perdues. En prot\u00e9geant la r\u00e9putation de votre marque et en proposant des appels v\u00e9rifi\u00e9s et fiables, vous fid\u00e9lisez vos clients et attirez de nouveaux clients. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">O\u00f9 pouvez-vous utiliser une application STIR\/SHAKEN ?<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Appels commerciaux sortants<\/strong>: Assurez-vous que vos appels <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/logiciel-de-centre-dappels-sortants\/\">sortants de vente<\/a>, de service et de notification ne sont pas signal\u00e9s comme du spam. Les num\u00e9ros v\u00e9rifi\u00e9s am\u00e9liorent les taux de d\u00e9crochage et la confiance des clients. <\/li>\n\n\n\n<li><strong>Centres d&rsquo;appels<\/strong>: V\u00e9rifiez votre identit\u00e9 \u00e0 chaque appel, ce qui permet aux clients d&rsquo;\u00eatre s\u00fbrs de parler \u00e0 une <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/logiciel-de-centre-dappels-virtuel\/\">entreprise de centre d&rsquo;appels<\/a> l\u00e9gitime. R\u00e9duisez les v\u00e9rifications d&rsquo;identit\u00e9 manuelles et rationalisez le traitement des appels. <\/li>\n\n\n\n<li><strong>Fournisseurs de VoIP et de t\u00e9l\u00e9communications<\/strong>: Prot\u00e9gez votre r\u00e9seau contre les appels usurp\u00e9s. La v\u00e9rification <strong>STIR\/SHAKEN<\/strong>s\u00e9curise le trafic sortant, r\u00e9duit la fraude et am\u00e9liore la qualit\u00e9 du service.<\/li>\n\n\n\n<li><strong>Industries \u00e0 haut risque<\/strong>: Garantissez la transmission des appels sensibles et urgents sans qu&rsquo;ils soient bloqu\u00e9s dans les <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/logiciel-de-centre-dappels-pour-les-services-financiers-et-assurances\/\">secteurs de la<\/a> <a href=\"https:\/\/test-staging.cloudtalk.io\/phone-system-for-healthcare\/\">sant\u00e9<\/a> et de la finance. Les num\u00e9ros v\u00e9rifi\u00e9s permettent de prot\u00e9ger les informations priv\u00e9es et de garantir que les mises \u00e0 jour critiques sont transmises de mani\u00e8re s\u00fbre et fiable. <\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1.png\" alt=\"\" class=\"wp-image-294061\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-88x88.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Comment activer l&rsquo;application STIR\/SHAKEN de CloudTalk ?<\/h4>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li>Connectez-vous \u00e0 votre <a href=\"https:\/\/dashboard.cloudtalk.io\/login?redirectedBy=app\" target=\"_blank\" rel=\"noopener\">tableau de bord CloudTalk<\/a>.<\/li>\n\n\n\n<li>Allez dans l&rsquo;onglet <strong>Num\u00e9ros<\/strong> et s\u00e9lectionnez le num\u00e9ro que vous souhaitez v\u00e9rifier.<\/li>\n\n\n\n<li>V\u00e9rifiez que les d\u00e9tails de l&rsquo;identification de l&rsquo;appelant sortant sont exacts.<\/li>\n\n\n\n<li>CloudTalk applique automatiquement la v\u00e9rification STIR\/SHAKEN \u00e0 vos appels.<\/li>\n\n\n\n<li>Examinez r\u00e9guli\u00e8rement vos registres d&rsquo;appels pour vous assurer que les livraisons se d\u00e9roulent sans heurts et sont v\u00e9rifi\u00e9es.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/10629456-how-to-enroll-in-stir-shaken-verified-calling\" target=\"_blank\" rel=\"noopener\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1.png\" alt=\"\" class=\"wp-image-299024\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-300x246.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-768x631.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-521x428.png 521w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-424x348.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-138x113.png 138w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-88x72.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-icon-cards-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">Caract\u00e9ristiques<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Autres caract\u00e9ristiques susceptibles de vous int\u00e9resser<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-spam-protection.svg\" alt=\"\" class=\"wp-image-182942\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Protection contre le spam<\/h4>\n\n\n\n<p>Bloquez manuellement ou automatiquement les num\u00e9ros de spam connus pour les appels entrants et sortants, et rationalisez les appels.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/liste-noire-de-numeros-de-telephone\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-contact-tags.svg\" alt=\"\" class=\"wp-image-182702\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Tags de Contacts<\/h4>\n\n\n\n<p>Cat\u00e9gorisez facilement les interactions avec les clients gr\u00e2ce aux \u00e9tiquettes du centre de contact. Offrez un service efficace et personnalis\u00e9. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/outils-de-centre-dappels\/tags-de-contact-creez-et-gerez-des-balises-cloudtalk\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-call-tagging.svg\" alt=\"\" class=\"wp-image-183542\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Marquage des appels<\/h4>\n\n\n\n<p>Utilisez des marqueurs d&rsquo;appels personnalis\u00e9s ou pr\u00e9existants pour suivre les diff\u00e9rents types d&rsquo;interactions, les objectifs, les r\u00e9sultats et de nombreuses autres mesures.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/call-tagging\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-single-sign-on.svg\" alt=\"\" class=\"wp-image-183278\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Signature unique (SSO)<\/h4>\n\n\n\n<p>Acc\u00e9l\u00e9rez, simplifiez et s\u00e9curisez le processus d&rsquo;ouverture de session pour toute votre \u00e9quipe gr\u00e2ce \u00e0 l&rsquo;authentification unique (SSO).<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/missed-calls\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group faq-section-accordion-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Questions fr\u00e9quemment pos\u00e9es<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Tout ce que vous devez savoir sur le produit et la facturation.<\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Comment fonctionne STIR\/SHAKEN ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Il v\u00e9rifie num\u00e9riquement l&rsquo;<a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/outils-de-centre-dappels\/masquage-de-lidentification-de-lappelant-protegez-votre-numero-de-telephone\/\">identit\u00e9 de l&rsquo;appelant<\/a> lors de chaque appel sortant, \u00e0 l&rsquo;aide d&rsquo;une signature crypt\u00e9e qui confirme l&rsquo;authenticit\u00e9 de l&rsquo;appel \u00e0 l&rsquo;op\u00e9rateur destinataire.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Comment obtenir STIR\/SHAKEN ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>La plupart des <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/pbx-systeme-telephonique-dentreprise-base-sur-la-voip\/\">plateformes modernes d&rsquo;appels professionnels<\/a>, y compris CloudTalk, proposent des applications ou des int\u00e9grations STIR\/SHAKEN int\u00e9gr\u00e9es. Il suffit de l&rsquo;activer dans les param\u00e8tres de votre num\u00e9ro. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Existe-t-il une application pour bloquer le spoofing ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Oui. Les applications STIR\/SHAKEN emp\u00eachent les appels frauduleux en authentifiant l&rsquo;identit\u00e9 de l&rsquo;appelant. CloudTalk prot\u00e8ge automatiquement vos <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/blog\/quest-ce-que-lappel-sortant\/\">appels sortants<\/a> gr\u00e2ce \u00e0 la conformit\u00e9 STIR\/SHAKEN. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397630106\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Pourquoi STIR\/SHAKEN est-il important pour l&rsquo;authentification des appels ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>STIR\/SHAKEN v\u00e9rifie la l\u00e9gitimit\u00e9 de l&rsquo;identit\u00e9 de l&rsquo;appelant, emp\u00eachant ainsi l&rsquo;usurpation d&rsquo;identit\u00e9, les <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/how-to-stop-robocalls\/\">robocalls<\/a> et la fraude, ce qui renforce la confiance des clients dans les appels professionnels.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397648430\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quels types d&rsquo;appels frauduleux STIR\/SHAKEN peut-il att\u00e9nuer ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Il permet de bloquer les robocalls, les escroqueries par hame\u00e7onnage et le spoofing en v\u00e9rifiant l&rsquo;identit\u00e9 de l&rsquo;appelant, r\u00e9duisant ainsi le nombre d&rsquo;appels frauduleux qui parviennent aux consommateurs.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1744103926357\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Comment STIR\/SHAKEN aide-t-il \u00e0 pr\u00e9venir l&rsquo;usurpation de l&rsquo;identit\u00e9 de l&rsquo;appelant ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>En signant num\u00e9riquement et en validant l&rsquo;identit\u00e9 de l&rsquo;appelant, STIR\/SHAKEN met fin \u00e0 l&rsquo;usurpation d&rsquo;identit\u00e9 ; les op\u00e9rateurs peuvent signaler ou bloquer les identit\u00e9s non concordantes.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750341887817\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">STIR\/SHAKEN affecte-t-il la qualit\u00e9 d&rsquo;appel ou la performance de l&rsquo;appel ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>STIR\/SHAKEN fonctionne en arri\u00e8re-plan et n&rsquo;a pas d&rsquo;impact sur la <a href=\"https:\/\/test-staging.cloudtalk.io\/call-quality-at-cloudtalk\/\">qualit\u00e9 d&rsquo;appel<\/a> ou la performance, ce qui permet de maintenir des appels vocaux clairs et ininterrompus.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750436069576\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quelles sont les r\u00e9glementations de la FCC concernant STIR\/SHAKEN et comment CloudTalk s&rsquo;y conforme-t-elle ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>La FCC impose STIR\/SHAKEN \u00e0 tous les fournisseurs am\u00e9ricains. CloudTalk s&rsquo;y conforme en signant num\u00e9riquement tous les appels sortants, conform\u00e9ment aux r\u00e8gles de la FCC. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750436070718\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quel est le lien entre STIR\/SHAKEN et 10DLC ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>STIR\/SHAKEN v\u00e9rifie la l\u00e9gitimit\u00e9 des appels vocaux, tandis que 10DLC s&rsquo;assure que les <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/messages-sms\/\">num\u00e9ros de SMS<\/a> sont v\u00e9rifi\u00e9s ; tous deux r\u00e9duisent la fraude dans les communications.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750436110694\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Qu&rsquo;est-ce que le protocole STIR\/SHAKEN ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>STIR\/SHAKEN est une norme technique qui cr\u00e9e et g\u00e8re des signatures num\u00e9riques pour authentifier les appels et emp\u00eacher l&rsquo;usurpation.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group faq-section-still-have-questions\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group avatars-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png\" alt=\"\" class=\"wp-image-294036\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"119\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png\" alt=\"\" class=\"wp-image-294037\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png 119w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-88x88.png 88w\" sizes=\"auto, (max-width: 119px) 100vw, 119px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png\" alt=\"\" class=\"wp-image-294038\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Vous avez encore des questions ?<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Contactez notre \u00e9quipe. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Restons en contact<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group cta-section simple-centered dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Pour commencer ?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Rejoignez plus de 4,000+ entreprises modernes qui font d\u00e9j\u00e0 confiance \u00e0 CloudTalk pour avoir PLUS d&rsquo;appels et de MEILLEURS appels.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Prot\u00e9gez votre marque avec l&rsquo;application STIR\/SHAKEN de CloudTalk Arr\u00eatez les appels frauduleux avant qu&rsquo;ils n&rsquo;atteignent vos clients. L&rsquo;application STIR\/SHAKEN de CloudTalk garantit que vos appels sortants sont v\u00e9rifi\u00e9s num\u00e9riquement, ce qui r\u00e9duit le nombre de spams, am\u00e9liore les taux de r\u00e9ponse et prot\u00e8ge la r\u00e9putation de votre marque, le tout sans effort suppl\u00e9mentaire. Renforcez votre [&hellip;]<\/p>\n","protected":false},"author":130,"featured_media":184212,"parent":72366,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-311909","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/311909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/130"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=311909"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/311909\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/72366"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/184212"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=311909"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=311909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}