{"id":311463,"date":"2026-01-09T04:12:17","date_gmt":"2026-01-09T02:12:17","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/outils-de-centre-dappels\/signature-unique-sso\/"},"modified":"2026-01-09T04:13:16","modified_gmt":"2026-01-09T02:13:16","slug":"signature-unique-sso","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/fr\/outils-de-centre-dappels\/signature-unique-sso\/","title":{"rendered":"Signature unique (SSO)"},"content":{"rendered":"\n<div class=\"wp-block-group hero-section split-image-03\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h1 class=\"wp-block-heading\">Prot\u00e9gez vos donn\u00e9es et simplifiez les connexions gr\u00e2ce \u00e0 l&rsquo;authentification unique<\/h1>\n\n\n\n<p>Donnez \u00e0 votre \u00e9quipe une seule connexion s\u00e9curis\u00e9e pour tous les outils et int\u00e9grations CloudTalk. Avec notre solution cloud SSO, vous simplifiez l&rsquo;acc\u00e8s, renforcez la s\u00e9curit\u00e9 et offrez une exp\u00e9rience de connexion transparente dans l&rsquo;ensemble de votre espace de travail. <\/p>\n\n\n\n<ul class=\"wp-block-list tick-default-primary size-xs\">\n<li>Les agents peuvent se connecter une seule fois pour acc\u00e9der \u00e0 tout ce dont ils ont besoin, ce qui acc\u00e9l\u00e8re les flux de travail quotidiens.<\/li>\n\n\n\n<li>L&rsquo;authentification centralis\u00e9e am\u00e9liore la s\u00e9curit\u00e9 en r\u00e9duisant la fatigue des mots de passe.<\/li>\n\n\n\n<li>Faites en sorte que votre \u00e9quipe se concentre sur les appels, et non sur les r\u00e9f\u00e9rences, pour une efficacit\u00e9 accrue.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1224\" height=\"1120\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On.png\" alt=\"\" class=\"wp-image-298738\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On.png 1224w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-300x275.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-1024x937.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-768x703.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-1180x1080.png 1180w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-811x742.png 811w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-468x428.png 468w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-424x388.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-123x113.png 123w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Feature-main-image-Single-Sign-On-88x81.png 88w\" sizes=\"auto, (max-width: 1224px) 100vw, 1224px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Simplifiez votre processus d&rsquo;inscription<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-settings03 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M15.0505 9H5.5C4.11929 9 3 7.88071 3 6.5C3 5.11929 4.11929 4 5.5 4H15.0505M8.94949 20H18.5C19.8807 20 21 18.8807 21 17.5C21 16.1193 19.8807 15 18.5 15H8.94949M3 17.5C3 19.433 4.567 21 6.5 21C8.433 21 10 19.433 10 17.5C10 15.567 8.433 14 6.5 14C4.567 14 3 15.567 3 17.5ZM21 6.5C21 8.433 19.433 10 17.5 10C15.567 10 14 8.433 14 6.5C14 4.567 15.567 3 17.5 3C19.433 3 21 4.567 21 6.5Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Choisissez votre fournisseur<\/h4>\n\n\n\n<p class=\"has-text-align-center\">CloudTalk prend en charge l&rsquo;int\u00e9gration SSO avec Google, Azure, Okta, Keycloak SSO et OneLogin SSO, ce qui permet \u00e0 votre \u00e9quipe de se connecter avec un seul compte s\u00e9curis\u00e9 pour tout.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lock01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M17 10V8C17 5.23858 14.7614 3 12 3C9.23858 3 7 5.23858 7 8V10M12 14.5V16.5M8.8 21H15.2C16.8802 21 17.7202 21 18.362 20.673C18.9265 20.3854 19.3854 19.9265 19.673 19.362C20 18.7202 20 17.8802 20 16.2V14.8C20 13.1198 20 12.2798 19.673 11.638C19.3854 11.0735 18.9265 10.6146 18.362 10.327C17.7202 10 16.8802 10 15.2 10H8.8C7.11984 10 6.27976 10 5.63803 10.327C5.07354 10.6146 4.6146 11.0735 4.32698 11.638C4 12.2798 4 13.1198 4 14.8V16.2C4 17.8802 4 18.7202 4.32698 19.362C4.6146 19.9265 5.07354 20.3854 5.63803 20.673C6.27976 21 7.11984 21 8.8 21Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Am\u00e9liorez votre s\u00e9curit\u00e9<\/h4>\n\n\n\n<p class=\"has-text-align-center\">R\u00e9duisez les risques de violation de donn\u00e9es dus \u00e0 des mots de passe faibles en centralisant l&rsquo;acc\u00e8s \u00e0 la connexion et en activant l&rsquo;authentification multifactorielle (MFA).<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-usersPlus type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M19 21V15M16 18H22M12 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"#414651\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">G\u00e9rer les utilisateurs en toute simplicit\u00e9<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Simplifiez la gestion des utilisateurs en facilitant l&rsquo;octroi ou la suppression des acc\u00e8s, lib\u00e9rant ainsi les ressources informatiques pour des t\u00e2ches plus essentielles.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Nous avons aid\u00e9 des milliers d&rsquo;entreprises internationales \u00e0<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">\u00c9tudes de cas de clients qui construisent plus rapidement.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-ghost\">Essayez gratuitement<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-primary\">Contacter les ventes<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Un moteur de vente mondial aliment\u00e9 par des conversations connect\u00e9es<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Les transcriptions et les analyses AI de CloudTalk facilitent le suivi des ratios de conversation, de la profondeur de la d\u00e9couverte et des performances r\u00e9gionales, le tout sans n\u00e9cessiter de formation formelle pour commencer.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chef d&#039;\u00e9quipe SDR, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">R\u00e9volutionner l&rsquo;efficacit\u00e9 de Revolut et \u00e9conomiser plus de 40 heures<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Gr\u00e2ce \u00e0 la fiabilit\u00e9 de CloudTalk, nous avons pu am\u00e9liorer les performances des \u00e9quipes de vente et conclure plus d&rsquo;affaires que nous n&rsquo;aurions jamais pu l&rsquo;imaginer.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chef des op\u00e9rations<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Augmentation de la productivit\u00e9 de 200 agents d&rsquo;assistance \u00e0 la client\u00e8le<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Gr\u00e2ce \u00e0 l&rsquo;outil d&rsquo;analyse de CloudTalk, j&rsquo;ai d\u00e9sormais une vue d&rsquo;ensemble de toutes les \u00e9tapes du processus. Nous pouvons trouver des \u00e9carts et acqu\u00e9rir une bien meilleure compr\u00e9hension de nos \u00e9quipes.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Gestionnaire de la prestation de services<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">L&rsquo;\u00e9quipe d&rsquo;assistance \u00e0 la client\u00e8le de Glovo est \u00e0 l&rsquo;origine du succ\u00e8s de l&rsquo;entreprise<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0CloudTalk a am\u00e9lior\u00e9 les co\u00fbts et l&rsquo;efficacit\u00e9 de notre \u00e9quipe. La fonction de script nous permet de diriger les appels de mani\u00e8re beaucoup plus syst\u00e9matique.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Croissance de l&#039;offre mondiale<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que l&rsquo;authentification unique (SSO) ?<\/h4>\n\n\n\n<p>L&rsquo;authentification unique (SSO) est une solution de connexion s\u00e9curis\u00e9e qui permet aux utilisateurs d&rsquo;acc\u00e9der \u00e0 plusieurs applications \u00e0 l&rsquo;aide d&rsquo;un seul ensemble d&rsquo;informations d&rsquo;identification. Gr\u00e2ce \u00e0 l&rsquo;authentification unique bas\u00e9e sur le cloud, votre \u00e9quipe peut se connecter \u00e0 CloudTalk et \u00e0 tous les outils connect\u00e9s sans avoir \u00e0 jongler avec plusieurs mots de passe. <br\/><br\/>Le SSO am\u00e9liore \u00e0 la fois la <a href=\"https:\/\/www.cloudtalk.io\/security\/\" target=\"_blank\" rel=\"noopener\">s\u00e9curit\u00e9<\/a> et la productivit\u00e9. Il r\u00e9duit le risque de violation des donn\u00e9es en minimisant les mots de passe faibles ou r\u00e9utilis\u00e9s et garantit que seuls les utilisateurs v\u00e9rifi\u00e9s ont acc\u00e8s \u00e0 l&rsquo;information gr\u00e2ce \u00e0 l&rsquo;authentification SSO. Lorsqu&rsquo;il est int\u00e9gr\u00e9 \u00e0 votre fournisseur d&rsquo;identit\u00e9 existant (comme Google, Azure ou Okta), il simplifie la gestion des acc\u00e8s s\u00e9curis\u00e9s.  <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"872\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf.png\" alt=\"\" class=\"wp-image-192125\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf.png 872w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf-300x237.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf-768x608.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf-541x428.png 541w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf-424x336.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf-143x113.png 143w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-single-sign-on-sso-atf-88x70.png 88w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Comment fonctionne l&rsquo;authentification unique (SSO) ?<\/h4>\n\n\n\n<p>L&rsquo;authentification unique (SSO) permet aux utilisateurs de s&rsquo;authentifier une seule fois par l&rsquo;interm\u00e9diaire d&rsquo;un fournisseur d&rsquo;identit\u00e9 de confiance tel que Google, Azure ou Okta.  <br\/><br\/>Lorsque quelqu&rsquo;un tente d&rsquo;acc\u00e9der \u00e0 <a href=\"https:\/\/www.cloudtalk.io\/virtual-call-center-software\/\" target=\"_blank\" rel=\"noopener\">CloudTalk<\/a>, le syst\u00e8me v\u00e9rifie ses informations d&rsquo;identification aupr\u00e8s du fournisseur d&rsquo;identit\u00e9 configur\u00e9. Une fois v\u00e9rifi\u00e9, l&rsquo;acc\u00e8s est accord\u00e9 instantan\u00e9ment.   <br\/><br\/>Ce processus transparent am\u00e9liore l&rsquo;exp\u00e9rience de l&rsquo;utilisateur, renforce le contr\u00f4le d&rsquo;acc\u00e8s et la s\u00e9curit\u00e9 globale gr\u00e2ce \u00e0 l&rsquo;authentification unique s\u00e9curis\u00e9e.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"704\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1.png\" alt=\"\" class=\"wp-image-258338\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1-300x251.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1-768x644.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1-511x428.png 511w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1-424x355.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1-135x113.png 135w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/ScreenSingle-Sign-On-SSO1-88x74.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 benefits4cards gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">Avantages de l&rsquo;authentification unique<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">D\u00e9verrouillez votre espace de travail en un clic<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageSmileCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M8.99962 14C8.99962 14 10.3121 15.5 12.4996 15.5C14.6871 15.5 15.9996 14 15.9996 14M15.2496 9H15.2596M9.74962 9H9.75962M12.4996 20C17.194 20 20.9996 16.1944 20.9996 11.5C20.9996 6.80558 17.194 3 12.4996 3C7.8052 3 3.99962 6.80558 3.99962 11.5C3.99962 12.45 4.15547 13.3636 4.443 14.2166C4.55119 14.5376 4.60529 14.6981 4.61505 14.8214C4.62469 14.9432 4.6174 15.0286 4.58728 15.1469C4.55677 15.2668 4.48942 15.3915 4.35472 15.6408L2.71906 18.6684C2.48575 19.1002 2.36909 19.3161 2.3952 19.4828C2.41794 19.6279 2.50337 19.7557 2.6288 19.8322C2.7728 19.9201 3.01692 19.8948 3.50517 19.8444L8.62619 19.315C8.78127 19.299 8.85881 19.291 8.92949 19.2937C8.999 19.2963 9.04807 19.3029 9.11586 19.3185C9.18478 19.3344 9.27145 19.3678 9.44478 19.4345C10.3928 19.7998 11.4228 20 12.4996 20ZM15.7496 9C15.7496 9.27614 15.5258 9.5 15.2496 9.5C14.9735 9.5 14.7496 9.27614 14.7496 9C14.7496 8.72386 14.9735 8.5 15.2496 8.5C15.5258 8.5 15.7496 8.72386 15.7496 9ZM10.2496 9C10.2496 9.27614 10.0258 9.5 9.74962 9.5C9.47348 9.5 9.24962 9.27614 9.24962 9C9.24962 8.72386 9.47348 8.5 9.74962 8.5C10.0258 8.5 10.2496 8.72386 10.2496 9Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Am\u00e9liorer l&rsquo;exp\u00e9rience des utilisateurs<\/h4>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/agent-efficiency\/\" target=\"_blank\" rel=\"noopener\">Stimulez votre productivit\u00e9<\/a> gr\u00e2ce \u00e0 une exp\u00e9rience de connexion SSO transparente : un seul jeu d&rsquo;identifiants permet d&rsquo;acc\u00e9der \u00e0 CloudTalk et \u00e0 toutes vos applications connect\u00e9es. Finies les interruptions de connexion et les jongleries avec plusieurs mots de passe, place \u00e0 des flux de travail fluides et ininterrompus. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lock01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M17 10V8C17 5.23858 14.7614 3 12 3C9.23858 3 7 5.23858 7 8V10M12 14.5V16.5M8.8 21H15.2C16.8802 21 17.7202 21 18.362 20.673C18.9265 20.3854 19.3854 19.9265 19.673 19.362C20 18.7202 20 17.8802 20 16.2V14.8C20 13.1198 20 12.2798 19.673 11.638C19.3854 11.0735 18.9265 10.6146 18.362 10.327C17.7202 10 16.8802 10 15.2 10H8.8C7.11984 10 6.27976 10 5.63803 10.327C5.07354 10.6146 4.6146 11.0735 4.32698 11.638C4 12.2798 4 13.1198 4 14.8V16.2C4 17.8802 4 18.7202 4.32698 19.362C4.6146 19.9265 5.07354 20.3854 5.63803 20.673C6.27976 21 7.11984 21 8.8 21Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Renforcez la s\u00e9curit\u00e9 de vos donn\u00e9es<\/h4>\n\n\n\n<p class=\"has-text-align-center\">\u00c9liminez les mots de passe faibles ou r\u00e9utilis\u00e9s en centralisant l&rsquo;acc\u00e8s gr\u00e2ce \u00e0 une authentification SSO s\u00e9curis\u00e9e. <a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/2144840-improving-security\" target=\"_blank\" rel=\"noopener\">Renforcez la protection<\/a> gr\u00e2ce \u00e0 l&rsquo;authentification multifactorielle (MFA) et veillez \u00e0 ce que seuls les utilisateurs autoris\u00e9s puissent acc\u00e9der aux outils et aux donn\u00e9es sensibles.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-command type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Simplifier la gestion informatique<\/h4>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/train-your-sales-agents-like-a-pro-the-value-of-onboarding-and-training\/\" target=\"_blank\" rel=\"noopener\">Rationalisez l&rsquo;int\u00e9gration<\/a> et la d\u00e9sinsertion gr\u00e2ce \u00e0 une gestion centralis\u00e9e des acc\u00e8s. G\u00e9rez les autorisations des utilisateurs pour toutes les applications en un seul endroit et r\u00e9duisez la charge de travail du service informatique en diminuant les demandes de r\u00e9initialisation de mot de passe et les probl\u00e8mes d&rsquo;acc\u00e8s. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-building07 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M7.5 11H4.6C4.03995 11 3.75992 11 3.54601 11.109C3.35785 11.2049 3.20487 11.3578 3.10899 11.546C3 11.7599 3 12.0399 3 12.6V21M16.5 11H19.4C19.9601 11 20.2401 11 20.454 11.109C20.6422 11.2049 20.7951 11.3578 20.891 11.546C21 11.7599 21 12.0399 21 12.6V21M16.5 21V6.2C16.5 5.0799 16.5 4.51984 16.282 4.09202C16.0903 3.71569 15.7843 3.40973 15.408 3.21799C14.9802 3 14.4201 3 13.3 3H10.7C9.57989 3 9.01984 3 8.59202 3.21799C8.21569 3.40973 7.90973 3.71569 7.71799 4.09202C7.5 4.51984 7.5 5.0799 7.5 6.2V21M22 21H2M11 7H13M11 11H13M11 15H13\" stroke=\"#414651\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Contr\u00f4ler facilement la conformit\u00e9<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Utilisez un syst\u00e8me unique pour suivre l&rsquo;activit\u00e9 des utilisateurs et garantir l&rsquo;alignement sur les normes de confidentialit\u00e9 des donn\u00e9es. Gr\u00e2ce au suivi int\u00e9gr\u00e9 de la conformit\u00e9 SSO, vous disposez d&rsquo;une piste d&rsquo;audit claire des \u00e9v\u00e9nements de connexion et pouvez appliquer des politiques de s\u00e9curit\u00e9 coh\u00e9rentes sur toutes les plates-formes. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Comment utiliser l&rsquo;authentification unique dans CloudTalk ?<\/h4>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li>Ouvrez votre <a href=\"https:\/\/my.cloudtalk.io\/login\" target=\"_blank\" rel=\"noopener\">compte CloudTalk<\/a> et acc\u00e9dez aux \u00ab\u00a0<strong>Param\u00e8tres du compte<\/strong>\u00ab\u00a0.<\/li>\n\n\n\n<li>S\u00e9lectionnez l&rsquo;onglet \u00ab\u00a0<strong>S\u00e9curit\u00e9<\/strong>\u00a0\u00bb et cliquez sur l&rsquo;option permettant d&rsquo;activer le SSO.  <\/li>\n\n\n\n<li>Saisissez les informations n\u00e9cessaires fournies par votre fournisseur d&rsquo;identit\u00e9.<\/li>\n\n\n\n<li>Enregistrez la configuration SSO pour l&rsquo;activer pour votre compte.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5784952-how-to-use-sso\" target=\"_blank\" rel=\"noopener\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1.png\" alt=\"\" class=\"wp-image-299024\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-300x246.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-768x631.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-521x428.png 521w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-424x348.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-138x113.png 138w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/generic-product1-88x72.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-icon-cards-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">Caract\u00e9ristiques<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Autres caract\u00e9ristiques susceptibles de vous int\u00e9resser<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-spam-protection.svg\" alt=\"\" class=\"wp-image-182942\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Protection contre le spam<\/h4>\n\n\n\n<p>Bloquez manuellement ou automatiquement les num\u00e9ros de spam connus pour les appels entrants et sortants, et rationalisez les appels.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/liste-noire-de-numeros-de-telephone\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-contact-tags.svg\" alt=\"\" class=\"wp-image-182702\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Tags de Contacts<\/h4>\n\n\n\n<p>Cat\u00e9gorisez facilement les interactions avec les clients gr\u00e2ce aux \u00e9tiquettes du centre de contact. Offrez un service efficace et personnalis\u00e9. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/contact-tags\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-call-tagging.svg\" alt=\"\" class=\"wp-image-183542\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Marquage des appels<\/h4>\n\n\n\n<p>Utilisez des marqueurs d&rsquo;appels personnalis\u00e9s ou pr\u00e9existants pour suivre les diff\u00e9rents types d&rsquo;interactions, les objectifs, les r\u00e9sultats et de nombreuses autres mesures.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/call-tagging\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-stir-shaken-compliance.svg\" alt=\"\" class=\"wp-image-182498\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">STIR\/SHAKEN<\/h4>\n\n\n\n<p>Prot\u00e9gez votre entreprise contre les appels frauduleux gr\u00e2ce \u00e0 un cadre d&rsquo;authentification de l&rsquo;identit\u00e9 de l&rsquo;appelant conforme aux normes de l&rsquo;industrie.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/stir-shaken-compliance\/\">LIRE LA SUITE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group faq-section-accordion-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Questions fr\u00e9quemment pos\u00e9es<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Tout ce que vous devez savoir sur le produit et la facturation.<\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Qu&rsquo;est-ce qu&rsquo;un jeton SSO ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Un jeton SSO est une pi\u00e8ce d&rsquo;identit\u00e9 num\u00e9rique g\u00e9n\u00e9r\u00e9e apr\u00e8s l&rsquo;authentification r\u00e9ussie d&rsquo;un utilisateur par le biais de l&rsquo;<a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5784952-how-to-use-sso\" target=\"_blank\" rel=\"noopener\">authentification unique<\/a>. Il contient des informations sur l&rsquo;identit\u00e9 de l&rsquo;utilisateur et permet d&rsquo;acc\u00e9der \u00e0 plusieurs applications. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Comment fonctionnent les jetons d&rsquo;authentification SSO ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Lors de l&rsquo;acc\u00e8s \u00e0 d&rsquo;autres applications connect\u00e9es, le jeton est valid\u00e9 par des fournisseurs d&rsquo;identit\u00e9 qui accordent l&rsquo;acc\u00e8s \u00e0 l&rsquo;utilisateur sans exiger de connexion suppl\u00e9mentaire.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Le SSO est-il s\u00fbr ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Oui, le <a href=\"https:\/\/www.cloudtalk.io\/security\/\" target=\"_blank\" rel=\"noopener\">SSO est s\u00fbr<\/a> lorsqu&rsquo;il est mis en \u0153uvre correctement. Il r\u00e9duit le nombre d&rsquo;identifiants de connexion que les utilisateurs doivent g\u00e9rer, diminuant ainsi le risque de mots de passe faibles ou r\u00e9utilis\u00e9s. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397630106\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quel est l&rsquo;exemple d&rsquo;un SSO ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Un exemple de SSO est la connexion \u00e0 Google et l&rsquo;acc\u00e8s \u00e0 Gmail, Google Drive et YouTube sans avoir besoin de se connecter \u00e0 nouveau pour chaque service.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1751035819600\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Que se passe-t-il si l&rsquo;authentification unique est activ\u00e9e ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Lorsque l&rsquo;authentification unique est activ\u00e9e, les utilisateurs ne doivent se connecter qu&rsquo;une seule fois \u00e0 l&rsquo;aide de leurs informations d&rsquo;identification provenant d&rsquo;un fournisseur d&rsquo;identit\u00e9. Ensuite, ils peuvent acc\u00e9der \u00e0 toutes les applications autoris\u00e9es sans avoir \u00e0 se connecter \u00e0 nouveau. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1751035820419\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Quelle est la diff\u00e9rence entre SSO et MFA ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Le SSO permet d&rsquo;acc\u00e9der \u00e0 plusieurs applications avec une seule connexion, tandis que le MFA ajoute une couche suppl\u00e9mentaire de <a href=\"https:\/\/test-staging.cloudtalk.io\/fr\/securite-cloudtalk\/\">s\u00e9curit\u00e9<\/a> en exigeant des m\u00e9thodes de v\u00e9rification suppl\u00e9mentaires, telles qu&rsquo;un code envoy\u00e9 \u00e0 un appareil mobile.<br \/>HogoNext<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1751035821794\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Le SSO peut-il \u00eatre utilis\u00e9 avec des applications en nuage ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Absolument. Le SSO est couramment utilis\u00e9 avec les <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/cloud-based-communication\/\">applications bas\u00e9es sur l&rsquo;informatique en nuage<\/a>, ce qui permet un acc\u00e8s transparent et s\u00e9curis\u00e9 \u00e0 travers diverses plateformes et services. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1751035823138\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Que se passe-t-il si le fournisseur SSO n&rsquo;est pas disponible ?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Si le fournisseur SSO subit un temps d&rsquo;arr\u00eat, les utilisateurs risquent de ne pas pouvoir acc\u00e9der aux applications connect\u00e9es. La mise en \u0153uvre de strat\u00e9gies de redondance et de basculement peut att\u00e9nuer ce risque. <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group faq-section-still-have-questions\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group avatars-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png\" alt=\"\" class=\"wp-image-294036\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"119\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png\" alt=\"\" class=\"wp-image-294037\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png 119w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-88x88.png 88w\" sizes=\"auto, (max-width: 119px) 100vw, 119px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png\" alt=\"\" class=\"wp-image-294038\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Vous avez encore des questions ?<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Contactez notre \u00e9quipe. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Restons en contact<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group cta-section simple-centered dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Pour commencer ?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Rejoignez plus de 4,000+ entreprises modernes qui font d\u00e9j\u00e0 confiance \u00e0 CloudTalk pour avoir PLUS d&rsquo;appels et de MEILLEURS appels.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayez gratuitement<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Prot\u00e9gez vos donn\u00e9es et simplifiez les connexions gr\u00e2ce \u00e0 l&rsquo;authentification unique Donnez \u00e0 votre \u00e9quipe une seule connexion s\u00e9curis\u00e9e pour tous les outils et int\u00e9grations CloudTalk. Avec notre solution cloud SSO, vous simplifiez l&rsquo;acc\u00e8s, renforcez la s\u00e9curit\u00e9 et offrez une exp\u00e9rience de connexion transparente dans l&rsquo;ensemble de votre espace de travail. Simplifiez votre processus d&rsquo;inscription [&hellip;]<\/p>\n","protected":false},"author":142,"featured_media":184200,"parent":72366,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-311463","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/311463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=311463"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/311463\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/72366"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/184200"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=311463"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=311463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}