{"id":74910,"date":"2022-04-20T19:23:48","date_gmt":"2022-04-20T17:23:48","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/software-de-llamadas-en-frio-que-hacer-y-que-no-hacer-para-las-ventas-salientes\/"},"modified":"2024-10-18T19:06:22","modified_gmt":"2024-10-18T17:06:22","slug":"software-de-llamadas-en-frio-que-hacer-y-que-no-hacer-para-las-ventas-salientes","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/es\/blog\/software-de-llamadas-en-frio-que-hacer-y-que-no-hacer-para-las-ventas-salientes\/","title":{"rendered":"Software de llamadas en fr\u00edo: qu\u00e9 hacer y qu\u00e9 no hacer para las ventas salientes"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading\">Cold Calling Software: Do&#8217;s and Don&#8217;ts for Outbound Sales<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/demo\/\" style=\"border-radius:3px\">CONTACT SALES<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-ghost\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/signup\/\" style=\"border-radius:3px\">TRY FOR FREE<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202105-FirstCallResolution-2x-1024x538.png\" alt=\"Ilustraci&#xF3;n de la resoluci&#xF3;n de la primera llamada\" class=\"wp-image-5493\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202105-FirstCallResolution-2x-1024x538.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202105-FirstCallResolution-2x-300x158.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202105-FirstCallResolution-2x-768x403.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202105-FirstCallResolution-2x-200x105.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202105-FirstCallResolution-2x-784x412.png 784w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202105-FirstCallResolution-2x-560x294.png 560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202105-FirstCallResolution-2x-484x254.png 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202105-FirstCallResolution-2x-400x210.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202105-FirstCallResolution-2x-392x206.png 392w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202105-FirstCallResolution-2x-152x80.png 152w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202105-FirstCallResolution-2x-257x135.png 257w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202105-FirstCallResolution-2x-64x34.png 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/Article-202105-FirstCallResolution-2x.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p class=\"has-black-color has-text-color has-medium-font-size\"><a      href=\"https:\/\/test-staging.cloudtalk.io\/blog\/cold-calling-software\/\">Cold calling software<\/a> makes hard work easy and keeps your agents productive and happy. Learn about the do&#8217;s and don&#8217;ts of cold calling for your outbound sales team.<\/p>\n\n\n\n<p>Las llamadas en fr\u00edo no funcionan. <\/p>\n\n\n\n<p>\u00bfEs esto algo que hayas escuchado antes?<\/p>\n\n\n\n<p>Esta afirmaci\u00f3n est\u00e1 lejos de ser cierta. Seg\u00fan las \u00faltimas investigaciones, el <a href=\"https:\/\/financesonline.com\/cold-calling-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">49%<\/a> de los compradores prefieren ser contactados a trav\u00e9s de llamadas telef\u00f3nicas.<\/p>\n\n\n\n<p>Las llamadas en fr\u00edo pueden no ser el problema aqu\u00ed, sino la forma en que su equipo de ventas intenta llegar a los prospectos. \u00bfQu\u00e9 hay de invertir en software de llamadas en fr\u00edo? \u00bfVa a solucionar el problema?<\/p>\n\n\n\n<p>Si tiene alguna duda, este art\u00edculo le mostrar\u00e1 por qu\u00e9 el software de llamadas en fr\u00edo podr\u00eda ser una buena manera de <strong>mejorar la efectividad de sus llamadas<\/strong>. Le mostraremos las mejores y las peores pr\u00e1cticas para usar este tipo de software. Descubra c\u00f3mo esta soluci\u00f3n puede ayudar a sus agentes a aprovechar al m\u00e1ximo su trabajo.<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#000\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">Master cold calling with these 7 templates<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"230\" height=\"300\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-230x300.png\" alt=\"ebook NO DATE 7 cold calling templates\" class=\"wp-image-164639\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-230x300.png 230w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-785x1024.png 785w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-768x1002.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-1177x1536.png 1177w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-800x1044.png 800w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-988x1290.png 988w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-920x1200.png 920w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-193x252.png 193w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-343x448.png 343w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-307x400.png 307w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-478x624.png 478w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-223x291.png 223w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-61x80.png 61w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-103x135.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A-49x64.png 49w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2019\/12\/Book_A.png 1226w\" sizes=\"auto, (max-width: 230px) 100vw, 230px\" \/><\/figure><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/?page_id=175030\/\">Read for free<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color\" id=\"what-is-cold-calling-software-and-should-i-use-it\"><strong>\u00bfQu\u00e9 es el software de llamadas en fr\u00edo y deber\u00eda usarlo?<\/strong><\/h2>\n\n\n\n<p>El software de llamadas en fr\u00edo son soluciones que est\u00e1n dise\u00f1adas para agilizar el trabajo en equipo de ventas al administrar clientes potenciales y hacer que las llamadas sean m\u00e1s eficientes. Este tipo de software hace posible la automatizaci\u00f3n de llamadas, lo que ayuda a llegar a m\u00e1s prospectos.<\/p>\n\n\n\n<p>Tener acceso a muchas m\u00e9tricas que nos brinda el software, incluida la actividad de ventas y el <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/software-para-centros-de-llamadas-con-estadisticas\/\" target=\"_blank\" rel=\"noreferrer noopener\">rendimiento de las llamadas<\/a>, puede brindarle a su empresa informaci\u00f3n m\u00e1s detallada sobre la productividad de los agentes para ayudarlo a mejorar.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"what-are-the-other-benefits-of-such-a-solution-here-are-some-of-the-main-ones\">\u00bfCu\u00e1les son los otros beneficios de tal soluci\u00f3n? Estos son algunos de los principales:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Streamlines workflow\u00a0&#8211;\u00a0<\/strong>by using automated dialling, you and your team will be able to run through calls much faster while increasing your productivity.<\/li>\n\n\n\n<li><strong>Increases chances of closing a deal\u00a0&#8211;\u00a0<\/strong>it helps with tracking leads and getting information about your potential clients, which you can use to lead conversations better.<\/li>\n\n\n\n<li><strong>Saves time\u00a0&#8211;<\/strong>\u00a0it helps organize and optimize your time, which is essential for boosting your performance.<\/li>\n\n\n\n<li><strong>Makes calls more personal\u00a0&#8211;<\/strong>\u00a0by integrating cold calling software with CRM systems, your agents will have more information about their leads so they can personalize their pitches.<\/li>\n\n\n\n<li><strong>Contributes to development &#8211;<\/strong>\u00a0cold calling software provides advanced call statistics that help you identify areas for improvement and determine friction points.<\/li>\n<\/ul>\n\n\n\n<p>Ahora que conoce las ventajas del software de llamadas en fr\u00edo, debe aprender algunas de las mejores pr\u00e1cticas para obtener el m\u00e1ximo valor. Comprenda las estrategias de llamadas en fr\u00edo y aprenda qu\u00e9 hacer y qu\u00e9 evitar (principalmente desde un aspecto legal).<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color\" id=\"do-s-of-using-cold-calling-software\"><strong>Qu\u00e9 hacer al usar el software de llamadas en fr\u00edo<\/strong><\/h2>\n\n\n\n<p>Los siguientes son algunos consejos que puede seguir para asegurarse de usar el software de llamadas en fr\u00edo de manera efectiva y, lo que es m\u00e1s importante, de manera segura.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"choose-reliable-software\"><strong>Elija un software confiable<\/strong><\/h3>\n\n\n\n<p>Comencemos con los aspectos que debe tener en cuenta al elegir un software de llamadas en fr\u00edo. El que elija definitivamente debe ser confiable. En \u00faltima instancia, de alguna manera ser\u00e1 la clave de su negocio. \u00bfHay alguna forma de garantizar que est\u00e1s haciendo una buena elecci\u00f3n?<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color\" id=\"there-are-certain-steps-you-should-not-skip-because-they-might-tell-you-a-lot-about-the-potential-provider\">Hay ciertos pasos que no debe omitir, ya que pueden informarle mucho sobre el posible proveedor:<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Make sure you\u00a0<strong>carry out thorough research and check references<\/strong>, not only on the company website but also on forums and platforms like\u00a0<a href=\"https:\/\/www.g2.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">G2<\/a>\u00a0or\u00a0<a href=\"https:\/\/www.capterra.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Capterra<\/a>.<\/li>\n\n\n\n<li><strong>Verify the safety of their software,\u00a0<\/strong>whether they adhere to the highest security standards. Make sure the company regularly audits their data centers and that all information is encrypted.<\/li>\n\n\n\n<li>Cold calling\u00a0<strong>software must also follow GDPR guidelines<\/strong>\u00a0(For example,\u00a0<a href=\"https:\/\/test-staging.cloudtalk.io\/es\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cloudtalk.io<\/a> uses them for clients outside of the EU, who are not directly affected by these regulations, to improve the overall safety of the product).<\/li>\n<\/ol>\n\n\n\n<p>Elegir el software adecuado es bastante dif\u00edcil. Claramente, debe considerar algo m\u00e1s que un buen precio y una amplia gama de caracter\u00edsticas.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"research-your-local-laws\"><strong>Investigue sus leyes locales<\/strong><\/h3>\n\n\n\n<p>Las llamadas en fr\u00edo son una forma leg\u00edtima de llegar a nuevos clientes si sigue reglas espec\u00edficas. No hacerlo puede generar problemas. Las leyes var\u00edan seg\u00fan el pa\u00eds y en los EE. UU., <a href=\"https:\/\/www.sec.gov\/fast-answers\/answerscoldhtm.html\" target=\"_blank\" rel=\"noreferrer noopener\">cada estado tiene reglas diferentes<\/a>con respecto a las llamadas en fr\u00edo.<\/p>\n\n\n\n<p>Los pa\u00edses deben establecer dichas limitaciones para evitar hostigar a los residentes u obtener acceso ilegal a informaci\u00f3n confidencial sobre ellos. De lo contrario, algunas empresas podr\u00edan explotar dichos datos. \u00bfQu\u00e9 debe hacer para asegurarse de haber cubierto todos los aspectos de las leyes aplicables en su pa\u00eds?<\/p>\n\n\n\n<p>Algunos pa\u00edses imponen restricciones de tiempo en las que una persona que llama puede intentar comunicarse con nuevos clientes. Estas limitaciones no se aplican a las personas que ya son clientes de una empresa en particular.<\/p>\n\n\n\n<p>Tambi\u00e9n hay reglas espec\u00edficas sobre c\u00f3mo deben presentarse las personas que llaman, qu\u00e9 informaci\u00f3n se debe dar, etc. Tambi\u00e9n hay una l\u00ednea delgada para conexiones autom\u00e1ticas. En algunos casos, est\u00e1n totalmente prohibidos. Recuerde <strong>conocer las leyes locales<\/strong> y ver c\u00f3mo se ven las restricciones en su pa\u00eds.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"create-a-script\"><strong>Cree un gui\u00f3n<\/strong><\/h3>\n\n\n\n<p>\u00bfQu\u00e9 tal el pr\u00f3ximo \u00abHacer\u00bb? Debe estar preparado para la conversaci\u00f3n y crear un gui\u00f3n de llamadas en fr\u00edo. Esto significa que usted debe:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Introduce yourself<\/strong><\/li>\n\n\n\n<li><strong>State which company you&#8217;re calling from\u00a0<\/strong><\/li>\n\n\n\n<li><strong>Establish contact by asking some questions first<\/strong><\/li>\n\n\n\n<li><strong>Use a positioning statement to show your prospects that you understand their problems<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Incluso si tiene un gui\u00f3n bien preparado, recuerde que las personas pueden sentir si lee notas escritas o trata artificialmente de continuar con una conversaci\u00f3n. Como resultado, asumir\u00e1n que lo que est\u00e1s diciendo es una p\u00e9rdida de tiempo. Trate de <strong>darle a su voz un tono natural<\/strong>y sea en\u00e9rgico; la gente apreciar\u00e1 que no suene como un robot.<\/p>\n\n\n\n<p>Recuerde practicar el gui\u00f3n antes de comenzar a llamar. Prep\u00e1rate para las preguntas que la gente te pueda hacer. Intente intrigar e interesar al prospecto desde el comienzo de la conversaci\u00f3n.<\/p>\n\n\n\n<p>Si utiliza un software de llamadas en fr\u00edo con el gui\u00f3n correcto, podr\u00e1 <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/7-mejores-plantillas-para-llamadas-en-frio\/\" target=\"_blank\" rel=\"noreferrer noopener\">tener f\u00e1cilmente interacciones que hagan que sus prospectos se sientan escuchados<\/a>. Esto le dar\u00e1 la confianza para cerrar tratos.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"create-specific-lists-for-calling\"><strong>Crear listas espec\u00edficas para llamar<\/strong><\/h3>\n\n\n\n<p>Como probablemente sepa, puede integrar f\u00e1cilmente su software de llamadas en fr\u00edo con los <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/integraciones\/\" target=\"_blank\" rel=\"noreferrer noopener\">sistemas CRM<\/a>. Sin embargo, tenga cuidado. <\/p>\n\n\n\n<p>Elija sus prospectos con cuidado en lugar de llamar a todos desde su base de datos. P\u00f3ngalos en grupos espec\u00edficos para aumentar la eficacia de su equipo de ventas. Al hacerlo, las conversaciones pueden tener prioridad sobre el ingreso de datos.<\/p>\n\n\n\n<p><strong>Prioriza tus leads.<\/strong> Empiece por ponerse en contacto con aquellos que tienen m\u00e1s probabilidades de estar interesados en su oferta. Los datos de llamadas en fr\u00edo indican que si se comunica con un contacto en el minuto en que se etiqueta como cliente potencial, aumenta sus posibilidades de conversi\u00f3n en <a href=\"https:\/\/financesonline.com\/cold-calling-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">casi un 400%<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color\" id=\"don-ts-of-using-cold-calling-software\"><strong>Lo que NO se debe hacer al usar el software de llamadas en fr\u00edo<\/strong><\/h2>\n\n\n\n<p>Ahora vamos a descubrir qu\u00e9 cosas debes evitar a toda costa. Estas son algunas de las peores pr\u00e1cticas y consejos sobre c\u00f3mo evitarlas. <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"don-t-spend-most-of-the-time-talking-listen-instead\"><strong>No pases la mayor parte del tiempo hablando, escucha en su lugar.<\/strong><\/h3>\n\n\n\n<p>Todos los agentes de ventas se enfocan en hablar. <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/does-cold-calling-really-work-for-b2b-businesses-in-2022\/\" target=\"_blank\" rel=\"noreferrer noopener\">Qu\u00e9 deben decir, c\u00f3mo decirlo, en qu\u00e9 tono, etc. <\/a>Sin embargo, la mayor\u00eda de ellos se olvidan de una de las cosas m\u00e1s importantes. Hay una persona al otro lado del tel\u00e9fono a la que debes escuchar atentamente.<\/p>\n\n\n\n<p>Escuchar atentamente a sus prospectos es la clave del \u00e9xito. \u00bfSuena demasiado profundo? No deber\u00eda <strong>D\u00e9 a sus prospectos la oportunidad de hablar. <\/strong>No hay duda de que necesitas comunicarte mucho, pero trata de que tu mon\u00f3logo sea corto (y no tirando palabras a la velocidad de la luz).<\/p>\n\n\n\n<p>Escuchar es una manera f\u00e1cil de <strong>generar confianza y hacer que las personas se sientan m\u00e1s valoradas.<\/strong> Tambi\u00e9n es una excelente manera de conocer m\u00e1s acerca de las necesidades y expectativas de los prospectos. El <a href=\"https:\/\/financesonline.com\/cold-calling-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">93%<\/a> de los compradores cree que la capacidad de colaborar durante una llamada es un factor decisivo para su decisi\u00f3n de compra.<\/p>\n\n\n\n<p>Las llamadas en fr\u00edo son una conversaci\u00f3n bidireccional. Aseg\u00farese de hacer preguntas abiertas para que los prospectos se sientan c\u00f3modos hablando. <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"don-t-use-any-number\"><strong>No uses ning\u00fan n\u00famero<\/strong><\/h3>\n\n\n\n<p>Lo siguiente que debes evitar es usar el mismo n\u00famero para todos los pa\u00edses en los que operas. Un n\u00famero de tel\u00e9fono desconocido o del extranjero hace que las personas sospechen que se trata de una estafa. Por eso, es esencial utilizar n\u00fameros locales.<\/p>\n\n\n\n<p>Adem\u00e1s, <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/numeros-de-telefono-internacionales-para-su-centro-de-llamadas\/\" target=\"_blank\" rel=\"noreferrer noopener\">los n\u00fameros locales permiten a sus clientes llamarlo a tarifas locales<\/a> est\u00e1ndar o de forma gratuita desde el extranjero. Entonces, si su empresa opera en m\u00e1s de un pa\u00eds, debe usar una funci\u00f3n que le d\u00e9 acceso a n\u00fameros de tel\u00e9fono internacionales.<\/p>\n\n\n\n<p>Cloudtalk can help you with this. It gives you access to<strong>\u00a0numbers from more than 160 countries around the World.<\/strong>\u00a0Additionally, you can select between geocodes and non-geographic codes (which tend to be more familiar to users because they know it will be charged locally).<\/p>\n\n\n\n<p>Es beneficioso usar n\u00fameros de tel\u00e9fono internacionales a largo plazo, ya que menos llamadas quedar\u00e1n sin responder. <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"don-t-call-unprepared\"><strong>No llames sin estar preparado<\/strong><\/h3>\n\n\n\n<p>Antes de siquiera pensar en llamar a un n\u00famero en particular, <strong>investigue a fondo al prospecto para asegurarse de tener suficiente informaci\u00f3n<\/strong> para iniciar una conversaci\u00f3n. Afortunadamente, la integraci\u00f3n del software de llamadas en fr\u00edo con los sistemas CRM le permite verificar r\u00e1pidamente los detalles con un solo clic. No hay nada m\u00e1s frustrante que recibir una llamada que no estaba destinada a ti.<\/p>\n\n\n\n<p>Busque los datos sobre su cliente potencial con anticipaci\u00f3n <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/11-best-sales-call-script-templates-2022\/\" target=\"_blank\" rel=\"noreferrer noopener\">para que su conversaci\u00f3n sea m\u00e1s personal<\/a>. Este deber\u00eda ser su ritual antes de una llamada. Una investigaci\u00f3n exhaustiva garantizar\u00e1 que se est\u00e9 comunicando con la persona adecuada dentro de la organizaci\u00f3n. <\/p>\n\n\n\n<p>El software de llamadas en fr\u00edo le permite recopilar informaci\u00f3n como el <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/la-funcion-de-identificacion-de-llamadas-mejora-las-interacciones-con-los-clientes\/\" target=\"_blank\" rel=\"noreferrer noopener\">identificador de llamadas<\/a>. Es posible que desee iniciar una conversaci\u00f3n con \u00abHola, Beth\u00bb, por ejemplo. Adem\u00e1s, dichas integraciones le otorgar\u00e1n acceso al historial de contactos y posibles compromisos anteriores.<\/p>\n\n\n\n<p>Al realizar una investigaci\u00f3n adecuada, parecer\u00e1 poco profesional y ego\u00edsta, as\u00ed que aseg\u00farese de averiguar todo lo que pueda sobre sus prospectos.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color\" id=\"don-t-be-unclear\"><strong>no seas confuso <\/strong><\/h3>\n\n\n\n<p><em>\u00abDisculpe, \u00bfpuede repetir eso por favor?\u00bb <\/em>No pierda su tiempo ni el de sus prospectos hablando demasiado r\u00e1pido o sin ser claro. Tratar de encajar tantas palabras en el menor tiempo posible no es una buena idea.<\/p>\n\n\n\n<p>Explique el prop\u00f3sito de su llamada desde el principio. <strong>Prepara una oraci\u00f3n de apertura fuerte. <\/strong>Piense en algo que diferencie su llamada de otras compa\u00f1\u00edas.<\/p>\n\n\n\n<p>Con cada llamada, ganar\u00e1s m\u00e1s confianza. \u00bfSab\u00edas que la gente puede \u00abescuchar\u00bb una sonrisa cuando hablas? Sea positivo, hable claro, breve y al grano. Notar\u00e1s la diferencia.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Top 10 Cold Calling Software Solutions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>CloudTalk<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Cloudtalks&#8217; benefits<\/h4>\n\n\n\n<p>CloudTalk is a cloud-based call center and business phone system built to maximize your customer support efforts across all channels. All you need to do is choose a number for one of the <strong>160 supported countrie<\/strong>s, and you can instantly start optimizing your workflows with advanced features, including <a href=\"https:\/\/test-staging.cloudtalk.io\/interactive-voice-response-ivr\/\">IVR<\/a>, <a href=\"https:\/\/test-staging.cloudtalk.io\/click-to-call\/\">click-to-call<\/a>, <a href=\"https:\/\/test-staging.cloudtalk.io\/power-dialer\/\">power dialers<\/a>, and more! CloudTalk also supports <a href=\"https:\/\/test-staging.cloudtalk.io\/integrations\/\">35 other powerful integrations<\/a> for helpdesk, e-commerce, and CRM systems, including HubSpot and Zendesk.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Key features<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>High-quality calls with guaranteed latency and minimal jitter<\/li>\n\n\n\n<li>Smooth workflow with our Intelligent call-routing tools<\/li>\n\n\n\n<li>Callback feature that redials the number until connected with the agent<\/li>\n\n\n\n<li>Redirecting calls during busy hours or when outside the office<\/li>\n\n\n\n<li>The call masking feature keeps your number private<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>What is CloudTalk missing?<\/strong><\/h4>\n\n\n\n<p>According to some users, CloudTalk Analytics needed a refresh, which would afford our users deeper insights into the data that drives their business forward.\u00a0<\/p>\n\n\n\n<p>We answered the call and recently launched<a href=\"https:\/\/test-staging.cloudtalk.io\/analytics\/\"> Analytics 2.0<\/a>, a powerful new data-visualization framework that gives users in-depth reports on the day-to-day operations of their call center. Identify problem areas and apply data-driven solutions faster than you ever thought possible.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>What Type of Business Is It Best For?<\/strong><\/h4>\n\n\n\n<p><em>CloudTalk is the perfect phone system for mid-sized companies looking to grow. Typically, it&#8217;s used in sales for outbound calls and customer service for inbound calls.<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Pricing<\/strong><\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/xEChaE-I-8Da-z5N41Gwdv6RWAH86eUjq1f1Bje12c_DMEafRNqUwyXYikTYjOAbrgCrUGxZ7frmyomgT76Jnl_-sJgp1avl7rzQE-uAF6hXQjSgky8YibpPGOWnu1zBDPW3ReNt1qSI4wlVWtvNKyc\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">2. Aircall<strong>\u00a0<\/strong><\/h3>\n\n\n\n<p>Aircall is an advanced calling solution used by 15,000+ clients. It&#8217;s designed to speed up sales processes, boost communication with prospects, and close more deals. You can automatically dial multiple candidates in a back-to-back queue and surface crucial contact information directly within the phone interface.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Aircall&#8217;s benefits<\/h4>\n\n\n\n<p>Aircall excels when it comes to automation. The provider also features many useful integrations, including Intercom, Pipedrive, and Zapier. Furthermore, it offers Advanced automation tools, user-friendly apps, and reliable customer support.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Key features<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatic Call Distribution<\/li>\n\n\n\n<li>Call Monitoring<\/li>\n\n\n\n<li>Call Transfer<\/li>\n\n\n\n<li>Call Recording\u00a0<\/li>\n\n\n\n<li>Call routing<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">What is Aircall missing?<\/h4>\n\n\n\n<p>Aircall lacks some essential video-calling features. Webinar hosting and screen-sharing capabilities are severely limited on <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/the-6-best-voip-platforms-to-test\/\">the platform<\/a>, which can lead to a fair amount of frustration for users.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What Type of Business Is It Best For?<\/h4>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/aircall-alternative\/\" data-type=\"link\" data-id=\"https:\/\/test-staging.cloudtalk.io\/aircall-alternative\/\">Aircall<\/a> is a calling software primarily targeted at small businesses using the phone to conduct sales and support business daily, but certainly not all of them. Think about how frequently your team uses smart dialers. You might consider looking elsewhere if they\u2019re a core part of your day-to-day work.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pricing<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/UJlysRQYTgOY0s2y0OvqCVSwXLRuSUDJu4ibYjnnIw8BY_bZPRZbowNyq8HohWB29FhFFefNktqBf1yerwQyRwMmW_H69HU5fXyJM2pndejbi-m6FlC-9WgHJyttEvoqKRhAchIFOmZqxiOwWKPZDIU\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">3. Justcall<\/h3>\n\n\n\n<p>Justcall is a cloud phone system that provides businesses with a seamless calling experience. It&#8217;s a VoIP solution offering advanced features and tools for managing customer communications. The company was founded in 2016 and has grown to serve over 6,000 customers globally.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Justcall&#8217;s benefits<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integrates with multiple CRM and helpdesk platforms, including HubSpot, Zendesk, and Freshdesk.<\/li>\n\n\n\n<li>Provides a dedicated mobile app for both iOS and Android devices.<\/li>\n\n\n\n<li>It offers local phone numbers in over 95 countries and enables you to make calls anywhere worldwide.<\/li>\n\n\n\n<li>It lets you track your team&#8217;s performance with real-time analytics and insights.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Key features<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatic Call Distribution: Route calls to the right agent or team based on their skill set and availability.<\/li>\n\n\n\n<li>Call Recording: Keep a record of all incoming and outgoing calls.<\/li>\n\n\n\n<li>Call Masking: Protect your agents&#8217; privacy using Justcall&#8217;s masking feature, which replaces their phone numbers with a business number.<\/li>\n\n\n\n<li>International Phone Numbers: Get local phone numbers in over 95 countries worldwide.<\/li>\n\n\n\n<li>Conference Calls: Easily add up to 50 participants to a call with Justcall&#8217;s conference calling feature.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">What is Justcall Missing?<\/h4>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/justcall-alternative\/\" data-type=\"link\" data-id=\"https:\/\/test-staging.cloudtalk.io\/justcall-alternative\/\">Justcall<\/a> doesn&#8217;t offer some of the more advanced features, such as auto-attendant, call tagging, or skill-based routing. Additionally, while it does offer some integrations with popular CRM platforms, it doesn&#8217;t offer as many as some other competitors.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What Type of Business is It Best For?<\/h4>\n\n\n\n<p>Justcall is best suited for small and medium-sized businesses that need a reliable phone system with advanced features. Its integrations with popular CRM and helpdesk platforms make it a great choice for sales and customer service teams.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pricing<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/zdASf2fTsRC21zb3LCQFb5kl6ntnDEnTDbq0Ryhe567w4hOU49P6YvmkaC_Doi1qnjrm6WhF_CGLfCgZjvVWQrpUTjJntE9byHdaHIPn_AUdR7_6mSRQUV1aOPcgWW2mp4BLZuT47ySONmlDgH2jSyA\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">4. Ringover<\/h3>\n\n\n\n<p>Ringover is a cloud-based phone system offering various features to enhance business communications, including call recording, IVR, and analytics. The software provides multichannel communication options, including voice, chat, and video.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Ringover&#8217;s benefits<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Easy to set up and use.<\/li>\n\n\n\n<li>Integrations with various third-party tools.<\/li>\n\n\n\n<li>24\/7 customer support.<\/li>\n\n\n\n<li>Mobile application for on-the-go business management.<\/li>\n\n\n\n<li>Advanced analytics and reporting tools.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Key features<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Call Recording: Records and stores all calls for future reference.<\/li>\n\n\n\n<li>IVR System: Offers a menu of options for customers to direct their calls.<\/li>\n\n\n\n<li>Real-Time Monitoring: Allows managers to monitor calls and agents in real-time.<\/li>\n\n\n\n<li>Multichannel Communication: Offers voice, chat, and video options for communication.<\/li>\n\n\n\n<li>Analytics and Reporting: Provides data-driven insights into call volume and agent performance.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">What is Ringover Missing?<\/h4>\n\n\n\n<p>Ringover&#8217;s pricing plans can be expensive for small businesses, and its customer service can be slow to respond. Additionally, some users have reported issues with the software&#8217;s call quality and reliability.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What Type of Business is it Best For?<\/h4>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/ringover-alternative\/\" data-type=\"link\" data-id=\"https:\/\/test-staging.cloudtalk.io\/ringover-alternative\/\">Ringover<\/a> is a good choice for businesses of all sizes that require a multichannel communication solution with advanced analytics and reporting tools.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pricing<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/dGdYNibMzha3zsVNL1GwSgaZVtUMMpPl0UgSa8FKZWMlXx2J5NrnDK-Wqgfic9kZceJvmlZYPsh831C92fJ7Qq-_jvcK5m7ByF0YC8d6N3yqHnx0KxhMs6194JiMvuOV_VsnKQhFEjnWpGxUneh4DGU\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. <a href=\"https:\/\/test-staging.cloudtalk.io\/8x8-alternative\/\">8\u00d78<\/a><\/strong><\/h3>\n\n\n\n<p>8&#215;8 is an evergreen telephony solution focusing on integrations and analytics. The provider is <a href=\"https:\/\/test-staging.cloudtalk.io\/robust-call-center-solution-for-market-leaders\/\">well-suited for enterprises<\/a>, but lower-tier subscriptions also work for smaller organizations. There are many benefits 8&#215;8 can offer its subscribers.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">8&#215;8&#8242; benefits<\/h4>\n\n\n\n<p>First, the provider has built an Analytics system that can effectively track large-scale business processes. 8&#215;8&#8217;s reporting system centralizes all data in a single place so managers can make their teams more organized and speed up their workflow. You&#8217;ll also get real-time reports.<\/p>\n\n\n\n<p>Then, we have the solution&#8217;s comprehensive integrations with software like Salesforce, Slack, Microsoft Teams, and many more. Furthermore, 8&#215;8 users get unlimited calling to 40+ countries. 8&#215;8 telephony software has a smart dialer, click-to-call, and call recording.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Key features<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Call Center Management<\/li>\n\n\n\n<li>IVR<\/li>\n\n\n\n<li>Contact Management<\/li>\n\n\n\n<li>Analytics &amp; Reporting<\/li>\n\n\n\n<li>Call Monitoring<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">What is 8&#215;8 missing?<\/h4>\n\n\n\n<p>If you own a business that works globally, there are a few things about 8&#215;8 you might want to consider:<\/p>\n\n\n\n<p>A crucial restriction, mainly for big international companies, is that there are regional constraints on unlimited calling. Users with the basic Express plan can only use unlimited calling in the US and Canada.\u00a0\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Office is required:<\/strong> You need an office where you want to call to get a number from there.<br\/><\/li>\n\n\n\n<li><strong>Geographical restrictions for SMS: <\/strong>You can only use the <a href=\"https:\/\/test-staging.cloudtalk.io\/text-messages-sms\/\">SMS feature<\/a> within the US, and 8&#215;8 does not cover costs for mobile numbers in Brazil.<br\/><\/li>\n\n\n\n<li><strong>Integrations: <\/strong>8&#215;8 doesn&#8217;t partner with telco companies so users won\u2019t have native integration with specific solutions like WhatsApp. The tech team must set up non-native integrations.<br\/><\/li>\n\n\n\n<li><strong>Features:<\/strong> <a href=\"https:\/\/test-staging.cloudtalk.io\/8x8-alternative\/\" data-type=\"link\" data-id=\"https:\/\/test-staging.cloudtalk.io\/8x8-alternative\/\">8&#215;8<\/a> lacks features like <a href=\"https:\/\/test-staging.cloudtalk.io\/call-tagging\/\">call tagging<\/a> for more efficient calling processes, <a href=\"https:\/\/test-staging.cloudtalk.io\/virtual-caller-id\/\">call masking<\/a> for protecting your personal information, and API for connecting with the tools you love. Automation tools like IVR, skill-based routing, or automated callback come only with high-tier plans. You have to pay extra to get a call recording.\u00a0<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">What Type of Business Is It Best For?<\/h4>\n\n\n\n<p>Flexible for Any Business<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pricing<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/FcccVsyvmuysV7WyGuouxwloQEx8Fvpe7mpbwroDQpfN-iDmaQakSGMkfXMOkAuGFv7HQqcY3nDr48Q6os-RejGaQia3J-_h5eOEeiw3IfO7CobFjQUTuZ6pMuE3wpzd0HGGuP7L7mmCEns9sBXF084\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">6. Dialpad<\/h3>\n\n\n\n<p>Unless you\u2019re new to the VoIP telephony market, you\u2019ll surely have heard of Dialpad. It&#8217;s a reliable, unified telephony solution with simple built-in AI and advanced analytics. A live chat, phone hotline, and knowledge base make it a great deal for customer support teams.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Dialpad&#8217;s benefits<\/h4>\n\n\n\n<p>Dialpad&#8217;s main advantages are voice intelligence and uptime between 99% and 100%. You&#8217;ll get conference video calls, sentiment analysis, voicemail transcriptions, call tracking metrics, Speech-to-Text for an automatic call recording, and much more.\u00a0<\/p>\n\n\n\n<p>With Dialpad, you can call the US and Canada for free from anywhere in the world. Inbound and outbound calling within your country is also free of charge. The provider has a modern, well-organized UI, plenty of training videos, and a well-built mobile application.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Key features<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Call Recording<\/li>\n\n\n\n<li>Machine Learning<\/li>\n\n\n\n<li>Call Analysis<\/li>\n\n\n\n<li>Customer Scoring<\/li>\n\n\n\n<li>Call Routing<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">What is the Dialpad missing?<\/h4>\n\n\n\n<p>While <a href=\"https:\/\/test-staging.cloudtalk.io\/dialpad-alternative\/\" data-type=\"link\" data-id=\"https:\/\/test-staging.cloudtalk.io\/dialpad-alternative\/\">Dialpad<\/a> offers a Power dialer, it lacks a <a href=\"https:\/\/test-staging.cloudtalk.io\/smart-dialer\/\">Smart <\/a>and Predictive dialer. The Power dialer feature is limited, as it only works with Salesforce. Unlike the CloudTalk app, the Dialpad app only allows users to dial phone numbers manually.\u00a0<\/p>\n\n\n\n<p>The <a href=\"https:\/\/test-staging.cloudtalk.io\/preferred-agent\/\">Preferred agent<\/a> feature only works through API.\u00a0<\/p>\n\n\n\n<p>Dialpad also lacks a visual flow editor for its <a href=\"https:\/\/test-staging.cloudtalk.io\/call-flow-designer\/\">Call flow designer<\/a>. Furthermore, you can&#8217;t send SMS messages outside the US and Canada, although this feature will soon become available to UK users.<\/p>\n\n\n\n<p>The provider offers a limited integration stack, and Voicemail drop comes only with Dialpad Sell.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What Type of Business Is It Best For?<\/h4>\n\n\n\n<p>Any size of sales organization looking to drive agent efficiency and speed up ramp times.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pricing<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/mXyBEfxmrQGUtz_hcFVUY3gLt2lDE_DhYVqLnaSdy6Z_iSkI3zoIVNPDPY0sBiRHYDU5EjAH7W7cVt3OKYjLscOQIc4lcFB2SLUtVRbQdM7BMr6g0tfCc5BsEzDlfZ0DRtcaGYKjtp_zoLHtM_R0xoM\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">7. Talkdesk<\/h3>\n\n\n\n<p>Talkdesk is a cloud-based contact center solution that enables businesses to provide customer support via phone, email, chat, and social media. It offers a range of features such as call routing, IVR, and workforce management and is used by companies of all sizes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Talkdesk&#8217;s benefits<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Easy to set up and use.<\/li>\n\n\n\n<li>Wide range of features and integrations.<\/li>\n\n\n\n<li>24\/7 customer support.<\/li>\n\n\n\n<li>Advanced analytics and reporting tools.<\/li>\n\n\n\n<li>Voice and screen recording for quality assurance.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Key features<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Call routing: Route calls based on skills, language, and more.<\/li>\n\n\n\n<li>Interactive Voice Response (IVR): Provide customers with options.<\/li>\n\n\n\n<li>Workforce management: Schedule and manage agents and their tasks.<\/li>\n\n\n\n<li>Real-time monitoring: Monitor calls and agents in real time.<\/li>\n\n\n\n<li>Voice and screen recording: Record calls and screens for quality assurance.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">What is Talkdesk Missing?<\/h4>\n\n\n\n<p>Talkdesk doesn&#8217;t offer conference calling or auto-attendants, which may disadvantage sales teams. Additionally, some users have reported that the platform can be slow and prone to technical issues. There\u2019s also no free trial available.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What Type of Business is It Best For?<\/h4>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/talkdesk-alternative\/\" data-type=\"link\" data-id=\"https:\/\/test-staging.cloudtalk.io\/talkdesk-alternative\/\">Talkdesk<\/a> is a good choice for businesses of all sizes that need a flexible and scalable contact center solution. It&#8217;s especially useful for companies that want various integrations and analytics tools.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pricing<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/rera7MrgHTru5N1nWMoXQw2DOg3ZcUEHynExxF-kr5obFjiSiO_gunKwZi3L2gMVamWxMvxR7a_XVt1p0c0U4Pfdh2_jgnCbvEYOFQxiXcmKvJB3R5FUqPNdxDsxiz0ZM6QqmXv0WTO5e9Gx5Px5i6Y\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">8. RingCentral<\/h3>\n\n\n\n<p>When you think about<a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/phone-solutions-for-business-the-top-providers-for-2022-and-ahead\/\"> VoIP telephony solutions<\/a>, RingCentral is among the first ones that come to mind. It\u2019s no wonder the company has been on the market for over 20 years and has built quite a reputation.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">RingCentral&#8217;s benefits:<\/h4>\n\n\n\n<p>RingCentral has a great variety of features and offers HD-quality voice and video. The provider is a good fit for enterprises since it provides an omnichannel experience, lead qualification tools, management, collaboration, and performance features \u2013 all in a single software.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Key features<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SIP Trunking<\/li>\n\n\n\n<li>IVR<\/li>\n\n\n\n<li>Call Recording<\/li>\n\n\n\n<li>Call Routing<\/li>\n\n\n\n<li>Contact Management<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">What is RingCentral missing?<\/h4>\n\n\n\n<p>Despite all the positives, <a href=\"https:\/\/test-staging.cloudtalk.io\/ringcentral-alternative\/\" data-type=\"link\" data-id=\"https:\/\/test-staging.cloudtalk.io\/ringcentral-alternative\/\">RingCentral<\/a> lacks many essential tools that modern businesses require.\u00a0<\/p>\n\n\n\n<p>Features like native sentiment analytics, Speech-to-Text transcription, smart dialers, or Skill-based routing are only included in Contact Centre Solution. The same goes for some agent management features, like monitoring.<\/p>\n\n\n\n<p>The <a href=\"https:\/\/test-staging.cloudtalk.io\/call-recording\/\">Call recording tool<\/a> and <a href=\"https:\/\/test-staging.cloudtalk.io\/toll-free-numbers\/\">Toll-free numbers<\/a> are only available as add-ons for an additional cost.\u00a0<\/p>\n\n\n\n<p>Furthermore, RingCentral&#8217;s implementation can take as much as 90 days and involves an implementation fee.\u00a0<\/p>\n\n\n\n<p>RingCentral UI is also not always the friendliest to work with.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What Type of Business Is It Best For?<\/h4>\n\n\n\n<p>RingCentral MVP is a flexible cloud-based solution ideal for businesses of all sizes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pricing<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/5zYp-zeatuHlkdtdE9FXiWuwDXlI1qSUTpuoPiX_4gj6fHVU44WvnyO6dtywmNw5LLueQinKK7tN0PmWJXRkg7ZXtL5lswJcb2O4jL_ZlyRAElVIyDPQ7rnq-OdVi-T8T8m93qSlDbE46tZUyWNt9pI\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">9. Nextiva<\/h3>\n\n\n\n<p>Nextiva is a big player in the VoIP market, providing services to more than 15,000 customers. Nextiva is widely regarded as user-friendly \u2014 users can start calling within minutes thanks to a simple and intuitive setup process. Furthermore, the system is hosted by Nextiva, which makes maintenance of the software Nextiva&#8217;s responsibility.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Nextiva&#8217;s benefits:<\/h4>\n\n\n\n<p>Nextiva offers advanced features, including conference calling, voicemail transcription, multi-level attendant, and much more. The provider also integrates with solutions like Zendesk, ConnectWise, or MS Teams.<\/p>\n\n\n\n<p>Nextiva&#8217;s HIPAA-compliant virtual faxing makes it a great solution for healthcare workers. Medical employees can share information without having to worry about data breaches.\u00a0<\/p>\n\n\n\n<p>Furthermore, 24\/7 support means agents are always on hand to assist you.\u00a0<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Key features<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unlimited Calling<\/li>\n\n\n\n<li>Video Conference Recordings<\/li>\n\n\n\n<li>Mobile &amp; Desktop Apps<\/li>\n\n\n\n<li>Workflow Optimization<\/li>\n\n\n\n<li>Omnichannel Communications<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">What is Nextiva missing?<\/h4>\n\n\n\n<p>Although <a href=\"https:\/\/test-staging.cloudtalk.io\/nextiva-alternative\/\" data-type=\"link\" data-id=\"https:\/\/test-staging.cloudtalk.io\/nextiva-alternative\/\">Nextiva<\/a> is a well-known VoIP solution, there are some issues you should know about when considering this provider:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Integrations:<\/strong> Nextiva is missing certain integrations, like <a href=\"https:\/\/test-staging.cloudtalk.io\/slack\/\">Slack<\/a> or <a href=\"https:\/\/test-staging.cloudtalk.io\/zapier\/\">Zapier<\/a>. With Zapier, users can connect their VoIP telephony system with thousands of non-native systems.\u00a0<\/li>\n\n\n\n<li><strong>Prices: <\/strong>Many consider Nextiva&#8217;s <a href=\"https:\/\/test-staging.cloudtalk.io\/pricing\/\">prices<\/a> high, especially for small businesses.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">What Type of Business Is It Best For?<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\">Pricing<\/h4>\n\n\n\n<p>Businesses need a robust, secure, and reliable enterprise phone system that works across every device and has advanced features like video conferencing, mobile apps, call recording, and more.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/ypIPxQt6zyf4pU9LFmAHyhHdMSSmr2dMxHxPm5K4S8gFiLmQzMeyizFuR3827JlIpr__WbBySsyerjwZaOWomCoLo4GzulMS-1qHACotqPP-Y6Luf65Ih4ucyAUFJNBqPe5yHM0pQEzchV6fPb4JxoE\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">10. Five9<\/h3>\n\n\n\n<p>Five9 is a cloud-based contact center solution offering various features for customer service and sales teams. These include omnichannel support, workforce optimization, reporting and analytics, and more.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Five9&#8217;s benefits<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offers an all-in-one cloud contact center solution.<\/li>\n\n\n\n<li>Omnichannel support for a seamless customer experience.<\/li>\n\n\n\n<li>Advanced workforce optimization features for improved agent productivity.<\/li>\n\n\n\n<li>Robust reporting and analytics capabilities.<\/li>\n\n\n\n<li>Easily integrate with other software.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Key features<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Omnichannel Support: Enables interaction across all channels.<\/li>\n\n\n\n<li>Workforce Optimization: Improves agent productivity and engagement.<\/li>\n\n\n\n<li>Reporting and Analytics: Provide insights to improve performance.<\/li>\n\n\n\n<li>Integrations: Easily connect with other software.<\/li>\n\n\n\n<li>All-in-one Solution: Offers an all-in-one cloud contact center solution.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">What is Five9 Missing?<\/h4>\n\n\n\n<p>Five9&#8217;s pricing can be higher than other contact center solutions in the market, which may make it less attractive to some businesses. Additionally, some users have reported issues with the platform&#8217;s call quality.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">What Type of Business is it Best For?<\/h4>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/five9-alternative\/\" data-type=\"link\" data-id=\"https:\/\/test-staging.cloudtalk.io\/five9-alternative\/\">Five9<\/a> is suitable for mid-sized and large enterprises that require an all-in-one cloud contact center solution with omnichannel support, advanced workforce optimization features, and robust reporting and analytics capabilities.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pricing<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/T68S8WbZsbMgld9z5ORNRg4Wgz2Z-L3-q2GFlz2Ls_-Ti72zoaW5dLUTOLOBvWXrZ2Ka9p8lVFRjrB4TPQPt4i3edcH3TYrurKnYAD_ThTldP6uU4DPZRZi4-MdunZz2IjUoysS941edC-Pc_-g3LDQ\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-black-color has-text-color\" id=\"conclusion\"><strong>Conclusi\u00f3n<\/strong><\/h2>\n\n\n\n<p>Puede parecer que las llamadas en fr\u00edo est\u00e1n desactualizadas, pero si elige la soluci\u00f3n de software adecuada, puede empoderar a su equipo de ventas y hacer que las llamadas en fr\u00edo sean una forma efectiva de obtener nuevos clientes.<\/p>\n\n\n\n<p><strong>La integraci\u00f3n de una buena pieza de software de llamadas en fr\u00edo con un sistema CRM har\u00e1 que el proceso de llamadas en fr\u00edo sea perfecto. <\/strong>\u00bfQuieres darle una oportunidad?<\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#EBEEFF\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Want to see CloudTalk&#8217;s magic?<\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"393\" height=\"390\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_Illustration_07.svg\" alt=\"\" class=\"wp-image-323\"\/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Try it for free<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Cold calling software makes hard work easy and keeps your agents productive and happy. Learn about the do&#8217;s and don&#8217;ts&#8230;<\/p>\n","protected":false},"author":29,"featured_media":5497,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1030],"tags":[],"class_list":["post-74910","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-llamada-en-frio"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/posts\/74910","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/comments?post=74910"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/posts\/74910\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media\/5497"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media?parent=74910"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/categories?post=74910"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/tags?post=74910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}