{"id":114724,"date":"2022-05-17T18:44:55","date_gmt":"2022-05-17T16:44:55","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/las-6-mejores-integraciones-de-telefonos-de-intercom-y-apps-de-llamadas\/"},"modified":"2024-04-19T19:47:59","modified_gmt":"2024-04-19T17:47:59","slug":"las-6-mejores-integraciones-de-telefonos-de-intercom-y-apps-de-llamadas","status":"publish","type":"post","link":"https:\/\/test-staging.cloudtalk.io\/es\/blog\/las-6-mejores-integraciones-de-telefonos-de-intercom-y-apps-de-llamadas\/","title":{"rendered":"Las 6 mejores integraciones de tel\u00e9fonos de Intercom y apps de llamadas"},"content":{"rendered":"\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"has-text-align-center has-black-color has-text-color wp-block-heading\" id=\"the-6-best-intercom-phone-integrations-and-calling-apps\"><meta charset=\"utf-8\"\/>Las 6 mejores integraciones de tel\u00e9fonos de Apps de Intercom <br\/>y llamadas<\/h1>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"666\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-1024x666.png\" alt=\"Intercom\" class=\"wp-image-13641\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-1024x666.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-300x195.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-768x499.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-200x130.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-689x448.png 689w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-560x364.png 560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-484x315.png 484w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-400x260.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-392x255.png 392w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-123x80.png 123w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-208x135.png 208w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom-64x42.png 64w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/12\/illustration-Integrations-Intercom.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-medium-font-size\">Intercom ya es una de las herramientas m\u00e1s poderosas y populares cuando se trata de atenci\u00f3n al cliente. Pero cuando se conecta con un centro de llamadas o una aplicaci\u00f3n de llamadas, sus capacidades pueden crecer a\u00fan m\u00e1s. \u00bfCu\u00e1l de la larga lista de integraciones telef\u00f3nicas de Intercom disponibles elegir? \u00a1Lea nuestra lista de las 6 mejores integraciones de intercomunicador para averiguarlo!<\/p>\n\n\n\n<p>Los tiempos en que las empresas pod\u00edan descuidar el servicio al cliente en favor de la generaci\u00f3n de oportunidades de venta quedaron atr\u00e1s.<\/p>\n\n\n\n<p><strong>Hoy en d\u00eda:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/review42.com\/customer-service-statistics\/\" target=\"_blank\" rel=\"noopener\">El 48% de los consumidores dejan de hacer negocios con una empresa despu\u00e9s de una mala experiencia.<\/a><\/li><li>89% cambia a otra marca despu\u00e9s de un solo problema relacionado con el servicio al cliente<\/li><li><a href=\"https:\/\/review42.com\/customer-service-statistics\/\" target=\"_blank\" rel=\"noopener\">El 89% de las empresas compiten<\/a>solo en la calidad del servicio al cliente<\/li><\/ul>\n\n\n<p><strong>Los clientes siguen teniendo problemas para comunicarse con el servicio de atenci\u00f3n al cliente: <\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.superoffice.com\/blog\/response-times\/\" target=\"_blank\" rel=\"noopener\">88% de los clientes esperan una respuesta<\/a>de una empresa dentro de los 60 minutos,<\/li><li>mientras que el 30% lo espera en 15 minutos.<\/li><\/ul>\n\n\n<p>Seg\u00fan la investigaci\u00f3n de SuperOffice, <strong>las empresas tienden a tardar alrededor de 12 horas en responder a un correo electr\u00f3nico de un cliente.<\/strong> Y ni siquiera hablemos de la asistencia telef\u00f3nica: conectarse con la persona adecuada en el primer intento sigue siendo bastante complicado.<\/p>\n\n\n\n<p><strong>Para acelerar el servicio al cliente y mejorar la satisfacci\u00f3n del cliente, muchos clientes han comenzado a usar herramientas de chat en vivo como Intercom.<\/strong><\/p>\n\n\n\n<h2 class=\"has-black-color has-text-color wp-block-heading\" id=\"what-is-intercom\"><strong>\u00bfQu\u00e9 es Intercom?<\/strong><\/h2>\n\n\n\n<p>Si ha pensado en obtener un sistema de chat en vivo para su empresa, seguramente ha o\u00eddo hablar de Intercom, <strong>ya que es una de las plataformas de conversaci\u00f3n m\u00e1s potentes y populares del mercado.<\/strong> <\/p>\n\n\n\n<p>El n\u00facleo del sistema es un <strong>sistema de mensajer\u00eda de chat en vivo<\/strong>que le permite a su equipo de soporte ayudar a los visitantes del sitio web mucho m\u00e1s r\u00e1pido de lo que es posible por tel\u00e9fono o correo electr\u00f3nico. Intercom tambi\u00e9n ofrece un <strong>centro de autoservicio<\/strong>donde los clientes pueden encontrar respuestas a sus problemas por s\u00ed mismos buscando en la base de conocimientos o pidi\u00e9ndole a un bot que los ayude con problemas simples pero comunes.<\/p>\n\n\n\n<p>Adem\u00e1s de esas caracter\u00edsticas principales, Intercom tambi\u00e9n proporciona varias otras herramientas integradas, como las de <strong>automatizaci\u00f3n de marketing<\/strong>, <strong>marketing por correo electr\u00f3nico<\/strong>y <strong>generaci\u00f3n de clientes potenciales<\/strong>. \u00bfQu\u00e9 m\u00e1s debes saber sobre Intercom?<\/p>\n\n\n\n<div class=\"wp-block-cover aligncenter button-with-graphics\"><span aria-hidden=\"true\" class=\"has-background-dim-0 wp-block-cover__gradient-background has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"991\" height=\"412\" class=\"wp-block-cover__image-background wp-image-309\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_BG_Block_02.svg\" style=\"object-position:50% 50%\" data-object-fit=\"cover\" data-object-position=\"50% 50%\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"call-center-integrations-for-intercom\">Integraciones de call center para Intercom<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/integra-intercom-con-tu-software-de-centro-de-contacto\/\" style=\"border-radius:3px\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>EXPLORE TODO<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"431\" height=\"416\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_Illustration_04.svg\" alt=\"Ilustraci&#xF3;n del panel de control\" class=\"wp-image-317\"\/><\/figure><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n\n\n<h2 class=\"has-black-color has-text-color wp-block-heading\" id=\"intercom\"><strong>Intercom<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><meta charset=\"utf-8\"\/><strong>Calificaci\u00f3n<\/strong>:<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.5\/5 &#8211; 225 rese\u00f1as<\/p>\n\n\n\n<p class=\"has-text-align-center\"><a rel=\"noreferrer noopener\" href=\"https:\/\/www.capterra.com\/p\/182004\/CloudTalk\/\" target=\"_blank\">Lee las rese\u00f1as<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Precios:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Desde $39 para el plan m\u00e1s b\u00e1sico, hasta $499 para un plan avanzado y $999 para el plan Enterprise.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Funciones:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Adem\u00e1s del chat en vivo, que es el n\u00facleo de la plataforma Intercom, tambi\u00e9n tiene una cantidad impresionante de herramientas, desde automatizaci\u00f3n de marketing (como botones CTA personalizables) hasta automatizaci\u00f3n de correo electr\u00f3nico y una respuesta autom\u00e1tica.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integraciones:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>M\u00e1s de 150, desde herramientas de automatizaci\u00f3n y an\u00e1lisis hasta CRM y herramientas de programaci\u00f3n.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>App m\u00f3vil:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Disponible para Android e iOS.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pros:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Altas capacidades de personalizaci\u00f3n y una gran cantidad de herramientas integradas.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contras:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Debe calcular cuidadosamente el costo de sus planes para evitar una sorpresa durante el per\u00edodo de facturaci\u00f3n, ya que el precio es bastante complicado.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Prueba gratis:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>S\u00ed, durante 14 d\u00edas.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p>Aunque el propio Intercom es bastante potente, no puede hacerlo todo. Por ejemplo, no puede manejar llamadas de la misma manera que lo hace un sistema telef\u00f3nico en la nube o una aplicaci\u00f3n de llamadas. Pero, \u00bfqu\u00e9 pasar\u00eda si pudiera conectar Intercom a una aplicaci\u00f3n de llamadas o un sistema telef\u00f3nico en la nube usando una de las docenas de integraciones telef\u00f3nicas de Intercom disponibles? <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Los agentes de atenci\u00f3n al cliente podr\u00edan <strong>automatizar varias tareas<\/strong>que requer\u00edan mucho tiempo, aumentando as\u00ed su productividad.<\/li><li><strong>Las llamadas pueden rastrearse, grabarse y guardarse autom\u00e1ticamente en su base de datos de Intercom<\/strong>, para acceder f\u00e1cilmente a ellas cuando usted o su equipo de soporte lo necesiten.<\/li><li>La integraci\u00f3n de un sistema telef\u00f3nico a Intercom le brinda a su equipo de soporte <strong>acceso a toda la informaci\u00f3n sobre sus clientes y crea una experiencia personalizada.<\/strong><\/li><li>Mediante el <strong>uso de datos provenientes del sistema Intercom<\/strong>, su equipo de soporte no solo podr\u00e1 brindar una experiencia de cliente de primer nivel, sino tambi\u00e9n crear contenido y campa\u00f1as personalizadas.<\/li><\/ul>\n\n\n<p>Cuando se trata de integraciones de tel\u00e9fono y video, Intercom se puede conectar sin problemas a 27 herramientas y aplicaciones diferentes, desde aplicaciones simples para compartir videos hasta sistemas de nube virtual completos. \u00bfCu\u00e1l deber\u00edas usar?<\/p>\n\n\n\n<h2 class=\"has-black-color has-text-color wp-block-heading\" id=\"best-intercom-phone-integrations-and-calling-apps\"><strong>Las mejores integraciones de tel\u00e9fonos de Intercom y apps de llamadas<\/strong><\/h2>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"1-cloudtalk\"><strong>#1 CloudTalk<\/strong><\/h3>\n\n\n\n<p><strong>CloudTalk es un sistema telef\u00f3nico basado en la nube para equipos de soporte y ventas.<\/strong> CloudTalk le brinda una mejor capacidad para administrar sus flujos de llamadas, realizar una automatizaci\u00f3n que ahorra tiempo, registrar todas sus actividades de llamadas y mucho m\u00e1s. <\/p>\n\n\n\n<p>Esta integraci\u00f3n le dar\u00e1 acceso a todos los <strong>datos del historial de llamadas y grabaciones de llamadas dentro de su cuenta de Intercom.<\/strong> Si realiza o recibe una llamada (incluidas las llamadas perdidas y los mensajes de voz), se enviar\u00e1 instant\u00e1neamente al Intercom como una conversaci\u00f3n o un evento. Adem\u00e1s, todas las conversaciones y contactos se sincronizar\u00e1n con CloudTalk, por lo que su equipo ser\u00e1 m\u00e1s eficiente.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Clasificaci\u00f3n:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.6\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.4\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Precios:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Desde $15 por el plan de inicio hasta $35 por mes por el plan Expert, pagado anualmente.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Funciones:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>M\u00e1s de 50, incluidos n\u00fameros internacionales y gratuitos de m\u00e1s de 160 pa\u00edses, centros de llamadas entrantes, salientes y combinados, adem\u00e1s de varias herramientas de informes y an\u00e1lisis.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integraciones:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>26 disponibles, m\u00e1s integraci\u00f3n con Zapier.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>App m\u00f3vil:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Disponible para Android e iOS.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pros:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Puede obtener un n\u00famero de tel\u00e9fono local de m\u00e1s de 160 pa\u00edses directamente desde la app.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contras:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Varios usuarios se quejan de la falta de funciones, errores y la velocidad general de la app m\u00f3vil.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Prueba gratis:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">S\u00ed, durante 14 d\u00edas.<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Intercom + CloudTalk Integration Overview - How To Use Phone System Integration In Intercom\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/026kAd9IdP4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"2-callhippo\"><strong>#2 CallHippo<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Clasificaci\u00f3n:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-empty\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.2\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-empty\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.1\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Precios:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Desde $16 al mes por un plan b\u00e1sico hasta $30 al mes.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Funciones:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>CallHippo proporciona herramientas regulares de centro de llamadas y telefon\u00eda, como IVR, registro de llamadas, monitoreo y grabaci\u00f3n, adem\u00e1s de varias herramientas de informes\/an\u00e1lisis.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integraciones:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>M\u00e1s de 90, desde los sistemas de CRM m\u00e1s populares hasta las mesas de ayuda, herramientas de an\u00e1lisis y apps de productividad. Tambi\u00e9n se pueden integrar con Zapier, para conectar indirectamente todas las aplicaciones de Zapier con CallHippo.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>App m\u00f3vil:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Disponible para Android e iOS.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pros:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Servicio al cliente muy amable y servicial, una de las m\u00e1s altas integraciones disponibles.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contras:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>La versi\u00f3n b\u00e1sica est\u00e1 severamente limitada, y la mayor\u00eda de las herramientas esenciales para los centros de llamadas (como IVR o Power Dialer) solo est\u00e1n disponibles en planes de precios m\u00e1s altos.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Prueba gratis:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Solo a pedido.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"3-nuacom\"><strong>#3 Nuacom<\/strong><\/h3>\n\n\n\n<p>Nuacom es una soluci\u00f3n de sistema telef\u00f3nico VOIP \u00abtodo en uno\u00bb para empresas de todos los tipos y tama\u00f1os. En comparaci\u00f3n con otras empresas mencionadas aqu\u00ed, Nuacom, adem\u00e1s de su sistema, tambi\u00e9n ofrece varios tel\u00e9fonos locales compatibles con VOIP. Esto es lo que m\u00e1s debe saber al respecto: <\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Clasificaci\u00f3n:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.8\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n            <i class=\"icon icon-star-empty\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">3.8\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Precios:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Desde 9,99\u20ac ($12) hasta 34,99\u20ac ($41) por agente, al mes.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Funciones:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>M\u00e1s de 50, desde transferencias de llamadas inteligentes, clic para llamar y mensajes SMS, hasta varias opciones de automatizaci\u00f3n como IVR y enrutamiento de llamadas basado en el tiempo.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integraciones:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Nuacom tiene solo 10 integraciones directas (con los principales proveedores de CRM, Intercom y herramientas de Google), pero se puede conectar con otras aplicaciones a trav\u00e9s de Zapier.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>App m\u00f3vil:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Disponible para Android e iOS.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pros:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Atenci\u00f3n al cliente excepcional, seg\u00fan los usuarios de Capterra.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contras:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Configurar el sistema y su uso inicial puede ser un poco problem\u00e1tico.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Prueba gratis:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>S\u00ed, durante 14 d\u00edas.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"4-ozonetel\"><strong>#4 Ozonetel<\/strong><\/h3>\n\n\n\n<p>Ozonetel CloudAgent se puede utilizar tanto para la comunicaci\u00f3n entrante como saliente con los clientes, ya que puede brindar soporte omnicanal (correo electr\u00f3nico, llamadas, SMS y redes sociales). Lo interesante es que tienen opciones en la nube, h\u00edbridas y locales, por lo que una empresa puede elegir la opci\u00f3n que m\u00e1s le convenga. Esto es lo que m\u00e1s debe saber al respecto:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Clasificaci\u00f3n: <\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.5\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.6\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Precios:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>De $25 a $55 por agente, por mes<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><meta charset=\"utf-8\"\/><strong>Funciones: <\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Para nombrar solo algunos, Ozonetel ofrece gesti\u00f3n de colas, grabaci\u00f3n de llamadas, un centro de llamadas entrantes y salientes, respuesta de voz interactiva (IVR) y texto a voz. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><meta charset=\"utf-8\"\/><strong>Integraciones<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Salesforce, Hubspot, Intercom, Zoho, Microsoft Dynamics, Zendesk y Freshworks.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>App m\u00f3vil:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>No.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pros:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Herramientas de an\u00e1lisis de voz basadas en inteligencia artificial que monitorean la velocidad y el volumen de voz de un agente, y rastrean el sentimiento del cliente hacia la empresa.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contras:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>No hay integraci\u00f3n con Zapier, lo que restringe en gran medida las opciones de integraci\u00f3n, adem\u00e1s de que a\u00fan no tienen una app m\u00f3vil.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Prueba gratis:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>S\u00ed, 14 d\u00edas.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"has-black-color has-text-color wp-block-heading\" id=\"5-callfire\"><strong>#5 CallFire<\/strong><\/h3>\n\n\n\n<p>CallFire es un servicio de seguimiento y grabaci\u00f3n de llamadas simple y f\u00e1cil de usar para peque\u00f1as y medianas empresas. \u00bfQu\u00e9 m\u00e1s debes saber sobre este sistema?<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Clasificaci\u00f3n:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"167\" height=\"38\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/capterra.svg\" alt=\"\" class=\"wp-image-253\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.4\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group cloudtalk-ratings\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"44\" height=\"45\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/10\/g2.svg\" alt=\"\" class=\"wp-image-254\"\/><\/figure><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star\"><\/i>\n            <i class=\"icon icon-star-half-alt\"><\/i>\n\n\n\n<p class=\"has-text-align-center\">4.5\/5  <\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Precios:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Desde $99 por agente, por mes hasta $599 para la versi\u00f3n pro<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Funciones:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Registro de llamadas, enrutamiento, monitoreo y grabaci\u00f3n, buz\u00f3n de llamadas personalizado, un men\u00fa IVR, guiones personalizados y un marcador predictivo, entre otros.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Integraciones:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>Su sitio web no tiene una lista de opciones disponibles, sin embargo, la aplicaci\u00f3n se menciona en el sitio web de Zapier como una integraci\u00f3n con ella. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>App m\u00f3vil:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/>No.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Pros:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Vers\u00e1til y f\u00e1cil de usar.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Contras:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>Falta de app m\u00f3vil, falta de lista de integraci\u00f3n en su sitio web.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p><strong>Prueba gratis:<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/><meta charset=\"utf-8\"\/>S\u00ed<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"has-black-color has-text-color wp-block-heading\" id=\"conclusion\"><strong>Conclusi\u00f3n:<\/strong><\/h2>\n\n\n\n<p>No hay duda de que Intercom ya es una incre\u00edble herramienta de atenci\u00f3n al cliente, pero con las integraciones adecuadas, puede volverse a\u00fan m\u00e1s poderosa. El uso de una de las integraciones telef\u00f3nicas de Intercom puede ser especialmente \u00fatil para su negocio, ya que <strong>naturalmente puede mejorar la productividad de su equipo de soporte gracias a la automatizaci\u00f3n de algunas de sus herramientas diarias.<\/strong> Esto tambi\u00e9n <strong>mejorar\u00e1 la satisfacci\u00f3n del cliente como resultado<\/strong>.<\/p>\n\n\n\n<p>Hoy en d\u00eda, cuando la experiencia del cliente se ha convertido en un factor tan importante a la hora de elegir una marca o un producto, demostrar un servicio al cliente de primer nivel puede ser justo lo que le d\u00e9 una ventaja.<\/p>\n\n\n\n<p>Si no est\u00e1 seguro de por d\u00f3nde empezar cuando se trata de integrar Intercom con sistemas telef\u00f3nicos o aplicaciones de llamadas, \u00bfpor qu\u00e9 no elige una de las integraciones anteriores y ve qu\u00e9 tan bien funciona para su negocio?<\/p>\n\n\n\n<p>Todas las herramientas anteriores ofrecen un per\u00edodo de prueba durante el cual puede probar la herramienta de adentro hacia afuera. <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Esto incluye CloudTalk, que tiene una prueba gratuita de 14 d\u00edas que le brinda mucho tiempo para ver c\u00f3mo funciona la herramienta por s\u00ed mismo.<\/a><\/p>\n\n\n\n<div class=\"wp-block-cover button-with-graphics\"><span aria-hidden=\"true\" class=\"has-background-dim-0 wp-block-cover__gradient-background has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"991\" height=\"412\" class=\"wp-block-cover__image-background wp-image-295\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_BG_Block_01.svg\" style=\"object-position:50% 50%\" data-object-fit=\"cover\" data-object-position=\"50% 50%\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"pick-the-right-ivr-for-your-business\">Elija el IVR adecuado para su negocio<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/las-5-mejores-soluciones-ivr-para-probar-en-2021\/\" style=\"border-radius:3px\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>PRU\u00c9BALO GRATIS<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"416\" height=\"324\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_Illustration_01.svg\" alt=\"Ilustraci&#xF3;n del cliente y el agente\" class=\"wp-image-311\"\/><\/figure><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Intercom ya es una de las herramientas m\u00e1s poderosas y populares cuando se trata de atenci\u00f3n al cliente. Pero cuando&#8230;<\/p>\n","protected":false},"author":29,"featured_media":13645,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[361],"tags":[],"class_list":["post-114724","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-integraciones"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/posts\/114724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/comments?post=114724"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/posts\/114724\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media\/13645"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media?parent=114724"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/categories?post=114724"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/tags?post=114724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}