{"id":60655,"date":"2022-03-09T19:19:39","date_gmt":"2022-03-09T17:19:39","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/automatizacion-del-flujo-de-trabajo\/"},"modified":"2026-01-09T17:37:51","modified_gmt":"2026-01-09T15:37:51","slug":"automatizacion-del-flujo-de-trabajo","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/es\/automatizacion-del-flujo-de-trabajo\/","title":{"rendered":"Qu\u00e9 es la automatizaci\u00f3n del flujo de trabajo en la nube &#8211; CloudTalk"},"content":{"rendered":"\n<div class=\"wp-block-group feature-top-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">Cree f\u00e1cilmente flujos de trabajo automatizados<\/h1>\n\n\n\n<p>Deje que los agentes se centren en los clientes con la automatizaci\u00f3n del flujo de trabajo del centro de contacto. Automatice por completo las tareas repetitivas o que requieren mucho tiempo, como el seguimiento, la creaci\u00f3n de tickets y la transcripci\u00f3n de llamadas.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Contacto ventas<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\"      href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Prueba gratis<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-workflow-automation-atf.png\" alt=\"\" class=\"wp-image-185300\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-workflow-automation-atf.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-workflow-automation-atf-300x246.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-workflow-automation-atf-768x631.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-workflow-automation-atf-521x428.png 521w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-workflow-automation-atf-424x348.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-workflow-automation-atf-138x113.png 138w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/feature-workflow-automation-atf-88x72.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group feature-benefits-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Enf\u00f3cate en las tareas que important<\/h2>\n\n\n\n<p class=\"has-text-align-center subheading\"><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/icon-circle-phone-plus-call-plus.svg\" alt=\"\" class=\"wp-image-201770\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\"> Disfruta de una configuraci\u00f3n f\u00e1cil<\/h5>\n\n\n\n<p>Configure nuevas automatizaciones en el flujo de trabajo en tres sencillos pasos: Activadores, Condiciones, y Acciones.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"49\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/icon-circle-message-speech-bubble.svg\" alt=\"\" class=\"wp-image-201758\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Ninguna Repetici\u00f3n M\u00e1s<\/h5>\n\n\n\n<p>Automate repetitive tasks, for example follow-ups, and improve operational efficiency.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"49\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/Icon_utilize_call_statistics.svg\" alt=\"\" class=\"wp-image-204610\" style=\"width:257px;height:28px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Ad\u00e1ptate a las necesidades reales<\/h5>\n\n\n\n<p>Activa acciones basadas en las respuestas o interacciones de los clientes para personalizar el servicio.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group ct-testimonial\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-extended\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class='white' style='background:rgba(0,0,0,0); border:solid 0px rgba(0,0,0,0); border-radius:0px; padding:0px 0px 0px 0px;'>\n<div id='slider_174351' class='owl-carousel sa_owl_theme autohide-arrows' data-slider-id='slider_174351' style='visibility:hidden;'>\n<div id='slider_174351_slide01' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Nokia-testimonial.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #015AFF\">\r\n<p class=\"person-text\">\u201cCon la herramienta de an\u00e1lisis de CloudTalk ahora puedo ver cada paso que damos. \r\nAs\u00ed identificamos diferencias entre nuestros agentes y entendemos mejor el funcionamiento de nuestro equipo.\"<\/p>\r\n<p class=\"person-role\"><strong>Nelly Donnelly<\/strong> Service Delivery Manager<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/es\/historia-del-cliente-nokia\/\" class=\"nokia case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-nokia-bg.svg\" alt=\"Nokia-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Nokia\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-nokia-logo_photo-2x.png\" alt=\"Nokia\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Nokia\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-nokia-logo_photo-mobile-2x.png\" alt=\"Nokia\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide02' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Glovo-testimonial.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #00A082\">\r\n<p class=\"person-text\">\"CloudTalk nos ha ayudado a ahorrar dinero y ser m\u00e1s eficientes. Con la funci\u00f3n de guiones, podemos dirigir las llamadas de manera m\u00e1s organizada, y los botones de acci\u00f3n nos permiten realizar acciones directamente desde nuestro sistema.\"<\/p>\r\n<p class=\"person-role\"><strong>Yohann Bensadoun<\/strong> Global Supply Growth<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/es\/sistema-telefonico-empresarial-para-glovo\/\" class=\"glovo case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-glovo-bg.svg\" alt=\"Glovo-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Glovo\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-glovo-logo_photo-2x.png\" alt=\"Glovo\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Glovo\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-glovo-logo_photo-mobile-2x.png\" alt=\"Glovo\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide03' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #0A578E\">\r\n<p class=\"person-text\">\"En solo 2 a\u00f1os, nuestras llamadas se triplicaron, pasando de 10.000 a 30.000 aproximadamente por trimestre con CloudTalk. Ahora, podemos manejar toda nuestra comunicaci\u00f3n sin problemas. Fue una gran decisi\u00f3n.\"<\/p>\r\n<p class=\"person-role\"><strong>Frederico Lopes<\/strong> Head of Customer Service<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/es\/software-de-centro-de-llamadas-para-discovercars\/\" class=\"discovercars case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-discover_cars-bg.svg\" alt=\"Discover_cars-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Discover Cars\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-discover_cars-logo_photo-2x.png\" alt=\"Discover Cars\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Discover Cars\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-discover_cars-logo_photo-mobile-2x.png\" alt=\"Discover Cars\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide04' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/MyHeritage-testimonial.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #DC682C\">\r\n<p class=\"person-text\">\"Desde que empezamos a usar CloudTalk, hemos notado un gran aumento en nuestras llamadas salientes. Ahora podemos llegar a m\u00e1s leads y clientes que nunca.\"<\/p>\r\n<p class=\"person-role\"><strong>Elay Sasson<\/strong> Call Center Manager<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/es\/historia-del-cliente-de-myheritage\/\" class=\"myheritage case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-myheritage-bg.svg\" alt=\"MyHeritage-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-myheritage-logo_photo-2x.png\" alt=\"MyHeritage\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-myheritage-logo_photo-mobile-2x.png\" alt=\"MyHeritage\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide05' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/10\/logo-capitalo-skola-obchodovani.svg&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #0B5253\">\r\n<p class=\"person-text\">\"La inteligencia artificial de CloudTalk ha reducido nuestro an\u00e1lisis de calidad de llamadas de 2 horas a 20 minutos diarios y ha reducido los clientes potenciales mal orientados en un 24 %, lo que nos permite centrarnos en el crecimiento estrat\u00e9gico\".<\/p>\r\n<p class=\"person-role\"><strong>Sara Konickova<\/strong> Sales Ops Manager<\/p>\r\n<a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/capitalo\/\" class=\"capitalo case-study-cta\">Leer la historia<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-bg.svg\" 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features-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-1.png\" alt=\"\" class=\"wp-image-253964\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-1.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-1-300x246.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-1-768x631.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-1-521x428.png 521w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-1-424x348.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-1-138x113.png 138w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-1-88x72.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">\u00bfQu\u00e9 es la automatizaci\u00f3n del flujo de trabajo?<\/h3>\n\n\n\n<p>Basado en la nube <a href=\"https:\/\/help.cloudtalk.io\/en\/collections\/5868844-workflow-automations\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Automatizaci\u00f3n de Flujo de Trabajo<\/strong><\/a> para equipos de soporte al cliente y ventas optimiza tus operaciones al automatizar tareas rutinarias como la distribuci\u00f3n de llamadas, recordatorios de seguimiento y la entrada de datos. En lugar de quedar atrapado en procesos repetitivos, tu equipo puede centrarse en lo que realmente importa: ofrecer un servicio al cliente excepcional.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<div class=\"wp-block-group features-image-text-inner\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Contacto ventas<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group common-mistakes has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Ejemplos de una automatizaci\u00f3n de flujo de trabajo en la nube<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Ticketing automatizado para soporte al cliente<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Mejora tu soporte al cliente con sistemas de ticketing automatizados que organizan y priorizan las solicitudes seg\u00fan la urgencia o el tema. As\u00ed, los problemas importantes se resuelven r\u00e1pidamente, aumentando la satisfacci\u00f3n del cliente y reduciendo los tiempos de respuesta.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\"> Automatiza la asignaci\u00f3n de leads para los equipos de ventas<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Asigna autom\u00e1ticamente tus nuevos leads a los representantes de ventas adecuados seg\u00fan criterios como ubicaci\u00f3n, industria o tama\u00f1o del negocio. Esto no solo acelera tu proceso de ventas, sino que tambi\u00e9n asegura que ninguna oportunidad se pierda. Cumple con todos tus KPIs de ventas.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\"> Enrutamiento inteligente de llamadas para operaciones de centros de llamadas<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Automatiza el enrutamiento de llamadas y dirige a los clientes al agente m\u00e1s calificado, minimizando los tiempos de espera y mejorando la experiencia general del cliente. Este enfoque espec\u00edfico ayuda a resolver problemas de manera m\u00e1s eficiente y mantiene a tu equipo enfocado en interacciones de alto valor.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Emails de seguimiento automatizados para la interacci\u00f3n con el cliente<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Por \u00faltimo, automatiza los emails de seguimiento despu\u00e9s de llamadas de ventas o interacciones de soporte. Al enviar mensajes personalizados en el momento adecuado, mantienes a los clientes comprometidos y cultivas leads sin esfuerzo manual, impulsando conversiones y construyendo relaciones a largo plazo.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group common-mistakes has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">4 beneficios de la automatizaci\u00f3n inteligente de flujos de trabajo<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Aumenta la productividad<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Automatiza tareas repetitivas como enviar mensajes de seguimiento, actualizar registros y notificar a los equipos. Reduce la necesidad de trabajo manual y aumenta la productividad general.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Mejora la precisi\u00f3n<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Garantiza que las tareas se realicen de manera consistente y sin errores. Mejora la confiabilidad de tus procesos y la precisi\u00f3n de los datos, lo que facilita mejores decisiones y un excelente servicio al cliente.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Ahorra tiempo<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Completa tareas rutinarias m\u00e1s r\u00e1pido creando <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/blog\/guia-compleja-de-la-automatizacion-del-centro-de-llamadas\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>flujos de trabajo automatizados<\/strong><\/a>. Libera tiempo valioso para agentes y gerentes, permiti\u00e9ndoles enfocarse en actividades m\u00e1s complejas y de mayor valor<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-center\">Involucra a los clientes<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Personaliza tus comunicaciones enviando correos y mensajes de seguimiento en el momento adecuado. Mant\u00e9n a los clientes comprometidos, construye relaciones m\u00e1s s\u00f3lidas y convierte m\u00e1s leads.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group ct-points-video has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-video-text-block is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-black-color has-text-color\">C\u00f3mo automatizar los SMS de seguimiento con CloudTalk<\/h2>\n\n\n\n<div class=\"wp-block-group demo-steps\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">01<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p> En el men\u00fa del panel de control, localiza Cuenta \u2192 Automatizaci\u00f3n de Flujos de Trabajo.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">02<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p><a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5645146-automate-a-followup-sms\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Para automatizar los SMS de seguimiento<\/strong><\/a>, utiliza el desencadenante \u00abLlamada finalizada\u00bb.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">03<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p> ChatGPT Plus ChatGPT Configura una condici\u00f3n para verificar si un campo de etiqueta contiene la etiqueta esperada.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">04<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Configura una acci\u00f3n para enviar el SMS requerido.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">05<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Presiona \u00abProbar\u00bb y completa la informaci\u00f3n de prueba.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">06<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Guarda tu flujo de trabajo.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5440621-call-monitor\" target=\"_blank\" rel=\"noreferrer noopener\">Saber m\u00e1s<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-2.png\" alt=\"\" class=\"wp-image-253983\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-2.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-2-300x246.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-2-768x631.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-2-521x428.png 521w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-2-424x348.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-2-138x113.png 138w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/ScreenWorkflow-Automation-2-88x72.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-fluid feature-cta-simple\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel is-style-image-left\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong><strong><strong>\u00a1Automatiza tus flujos de trabajo ahora!<\/strong><\/strong><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"676\" height=\"716\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design.png\" alt=\"\" class=\"wp-image-192473\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design.png 676w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-283x300.png 283w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-404x428.png 404w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-400x424.png 400w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-107x113.png 107w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/11\/feature-cta-banner-design-83x88.png 83w\" sizes=\"auto, (max-width: 676px) 100vw, 676px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Contacto ventas<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group ct-points-video has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-video-text-block is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-black-color has-text-color\">C\u00f3mo automatizar los mensajes de Slack con Cloudtalk<\/h2>\n\n\n\n<div class=\"wp-block-group demo-steps\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">01<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>En el men\u00fa del panel de control, localiza Cuenta \u2192 Automatizaciones de Flujos de Trabajo.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">02<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p> ChatGPT Plus ChatGPT Para automatizar mensajes de Slack, utiliza el desencadenante \u00abSMS recibido\u00bb.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">03<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Usa condiciones<em> <\/em>para filtrar los mensajes entrantes y recibir notificaciones solo para ciertos tipos de SMS. Si no es necesario, no agregues ninguna condici\u00f3n.&#13;\n&#13;\n&#13;\n&#13;\n&#13;\n<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">04<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Utiliza la acci\u00f3n \u00abNotificaci\u00f3n de Slack\u00bb para enviar una notificaci\u00f3n a Slack.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">05<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Agrega los mensajes de texto que deben ser reenviados a un canal de Slack. Aseg\u00farate de que contengan toda la informaci\u00f3n requerida del evento desencadenante.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">06<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Agrega la informaci\u00f3n requerida en los campos vac\u00edos.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">07<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Presiona \u00abProbar\u00bb y completa la informaci\u00f3n de prueba.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42px\">\n<p class=\"has-text-align-center\">08<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p>Guarda tu flujo de trabajo.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5450779-configuring-workflow-automations\" target=\"_blank\" rel=\"noreferrer noopener\">Ver la gu\u00eda completa<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3.png\" alt=\"\" class=\"wp-image-244691\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3.png 840w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3-300x246.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3-768x631.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3-521x428.png 521w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3-424x348.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3-138x113.png 138w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/09\/generic-productgeneric-product3-88x72.png 88w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<figure class=\"wp-block-image size-large under-features-menu-background\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/features-bcg.svg\" alt=\"\" class=\"wp-image-171769\"\/><\/figure>\n\n<div class=\"wp-block-group container-fluid ct-portfolio\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"voice-features\">Otras caracter\u00edsticas que le pueden interesar<\/h2>\n\n\n\n<div id=\"voice-features\" class=\"wp-block-group ct-portfolio-gallery\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-portfolio-item flagship\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/disenador-de-flujo-de-llamadas\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-call-flow-designer.svg\" alt=\"\" class=\"wp-image-183662\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184874\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-automation.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-call-flow-designer-hover.svg\" alt=\"\" class=\"wp-image-183650\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"call-flow-designer\">Call Flow Designer<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Dise\u00f1e su recorrido de llamadas entrantes para satisfacer las necesidades \u00fanicas de su negocio y las expectativas de los clientes.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/disenador-de-flujo-de-llamadas\/\">Leer m\u00e1s \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/enrutamiento-basado-en-habilidades-que-es-y-como-funciona\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-skill-based-routing.svg\" alt=\"\" class=\"wp-image-183638\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184874\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-automation.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-skill-based-routing-hover.svg\" alt=\"\" class=\"wp-image-183626\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"call-flow-designer\">Enrutamiento Basado En Habilidades<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Asigne las habilidades personalizadas de sus agentes o equipos y enrute las llamadas autom\u00e1ticamente seg\u00fan su experiencia.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/enrutamiento-basado-en-habilidades-que-es-y-como-funciona\/\">Leer m\u00e1s \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/enrutamiento-inteligente-de-llamadas-que-es-como-funciona-y-mejores-practicas\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-caller-based-routing.svg\" alt=\"\" class=\"wp-image-183422\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184874\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-automation.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-caller-based-routing-hover.svg\" alt=\"\" class=\"wp-image-183410\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"call-flow-designer\">Enrutamiento Basado En Llamadas<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Podr\u00e1 enrutar a las personas que llamen de forma autom\u00e1tica en funci\u00f3n de los factores como pueden ser los niveles y las habilidades de los agentes, los campos personalizados e incluso la informaci\u00f3n del CRM o del Servicio al Cliente.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/enrutamiento-inteligente-de-llamadas-que-es-como-funciona-y-mejores-practicas\/\">Leer m\u00e1s \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/enrutamiento-preferente-de-agentes\/\">\n<div class=\"wp-block-cover is-light item-cover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-180724\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/listed-feature-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-preferred-agent.svg\" alt=\"\" class=\"wp-image-183398\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light item-cover-hover\" style=\"min-height:120px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"312\" height=\"120\" class=\"wp-block-cover__image-background wp-image-184874\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/features-background-automation.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-preferred-agent-hover.svg\" alt=\"\" class=\"wp-image-183386\"\/><\/figure><\/div><\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-black-color has-text-color has-medium-font-size\" id=\"call-flow-designer\">Agente Preferente<\/h4>\n\n\n\n<p class=\"has-grey-color has-text-color has-small-font-size\">Conecte las llamadas entrantes a los agentes m\u00e1s adecuados para atender cuestiones espec\u00edficas y mejore su Resoluci\u00f3n en la Primera Llamada.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/enrutamiento-preferente-de-agentes\/\">Leer m\u00e1s \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-group feature-integrations-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image integrations-icons-img\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/Integration-icons-light-1024x647.png\" alt=\"\" class=\"wp-image-182758\"\/><\/figure><\/div>\n\n\n<figure class=\"wp-block-image size-large integrations-animated-img\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/integrations-animated-icon.svg\" alt=\"\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Convierta su CloudTalk en una herramienta mucho m\u00e1s grande y potente<\/h2>\n\n\n\n<p>Ampl\u00ede su gama de herramientas empresariales con un software de llamadas a empresas que puede integrarse f\u00e1cilmente en sus CRM, ecommerce o helpdesk, como Salesforce, Freshdesk, Help Scout y docenas m\u00e1s.<\/p>\n\n\n\n<div class=\"wp-block-buttons desktop-enlarge is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/integraciones\/\">Ver Todas Las Integraciones<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group feature-faqs has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">\u00bfAlguna pregunta?<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfPor qu\u00e9 utilizar la Automatizaci\u00f3n de Flujos de Trabajo?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>La automatizaci\u00f3n de flujos de trabajo en la nube ayuda a las empresas a optimizar sus procesos al automatizar tareas repetitivas y que consumen mucho tiempo. Esto no solo reduce los errores humanos, sino que tambi\u00e9n acelera las operaciones, permitiendo que los equipos se concentren en actividades m\u00e1s estrat\u00e9gicas y de mayor valor. Adem\u00e1s, garantiza la consistencia en la ejecuci\u00f3n de tareas, mejora la productividad y, en \u00faltima instancia, conduce a ahorros de costos y a una mayor satisfacci\u00f3n del cliente.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>\u00bfQu\u00e9 es un software de automatizaci\u00f3n de flujos de trabajo?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>El software de automatizaci\u00f3n de flujos de trabajo para centros de llamadas es una herramienta que permite a las empresas automatizar tareas y procesos seg\u00fan reglas y activadores establecidos. Organiza las tareas, env\u00eda notificaciones, actualiza datos y se conecta con otros sistemas. Este software reduce el trabajo manual, aumenta la eficiencia y asegura que todos los pasos de un proceso se cumplan de manera consistente.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>\u00bfC\u00f3mo funciona la automatizaci\u00f3n de flujos de trabajo?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>El software de automatizaci\u00f3n de flujos de trabajo funciona mapeando un proceso, definiendo las tareas involucradas y configurando activadores y condiciones que ejecutan autom\u00e1ticamente esas tareas. Cuando se cumple una condici\u00f3n de activaci\u00f3n (como recibir un correo electr\u00f3nico o completar un formulario), el software inicia el flujo de trabajo, realizando tareas como asignar trabajo a los miembros del equipo, actualizar registros en un CRM o enviar notificaciones. El proceso contin\u00faa autom\u00e1ticamente seg\u00fan las reglas definidas, sin necesidad de intervenci\u00f3n manual.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054732184\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>\u00bfCu\u00e1l es la diferencia entre la automatizaci\u00f3n de flujos de trabajo y RPA?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>La automatizaci\u00f3n de flujos de trabajo y la Automatizaci\u00f3n Rob\u00f3tica de Procesos (RPA) tienen como objetivo optimizar los procesos empresariales, pero funcionan de manera diferente. La automatizaci\u00f3n de flujos de trabajo se centra en automatizar procesos completos y gestionar el flujo de tareas entre diferentes personas y sistemas. Por otro lado, RPA utiliza bots de software para automatizar tareas espec\u00edficas y repetitivas que normalmente realizan los humanos, como la entrada de datos o copiar informaci\u00f3n entre sistemas. Mientras que la automatizaci\u00f3n de flujos de trabajo es m\u00e1s amplia y orientada a procesos, RPA se enfoca en tareas espec\u00edficas.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054733282\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong><strong>\u00bfCu\u00e1les son los pasos de la automatizaci\u00f3n de flujos de trabajo?<\/strong><\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Los pasos de la automatizaci\u00f3n de flujos de trabajo generalmente incluyen identificar y mapear el proceso que deseas automatizar, definir las tareas y secuencias involucradas, configurar reglas y activadores para la automatizaci\u00f3n, seleccionar y configurar el software de automatizaci\u00f3n adecuado, probar el flujo de trabajo automatizado para asegurarse de que funcione correctamente y, finalmente, monitorear y refinar el flujo de trabajo con el tiempo para optimizar su rendimiento.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1726071184437\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>\u00bfC\u00f3mo creas una automatizaci\u00f3n de un flujo de trabajo?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Crear una automatizaci\u00f3n de flujos de trabajo implica varios pasos. Comienza identificando el proceso que necesita ser automatizado y desgl\u00f3salo en tareas individuales. Luego, elige una herramienta de automatizaci\u00f3n de flujos de trabajo que se ajuste a tus necesidades. Despu\u00e9s, dise\u00f1a el flujo de trabajo, definiendo los activadores, acciones y condiciones para cada tarea. Configura la automatizaci\u00f3n en la herramienta y prueba el flujo de trabajo para asegurarte de que funcione como se espera. Finalmente, despliega el flujo de trabajo y monitorea su rendimiento, haciendo ajustes seg\u00fan sea necesario para mejorar la eficiencia.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1726071194620\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>\u00bfC\u00f3mo ayuda la automatizaci\u00f3n de flujos de trabajo al buen funcionamiento de los sistemas CRM?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>La automatizaci\u00f3n de flujos de trabajo para centros de llamadas mejora los sistemas CRM al automatizar tareas repetitivas como la entrada de datos, la asignaci\u00f3n de prospectos, los recordatorios de seguimiento y la segmentaci\u00f3n de clientes. Esto garantiza que todas las interacciones con los clientes se registren de manera consistente, que los procesos de ventas se agilicen y que no se pasen por alto oportunidades o prospectos. La automatizaci\u00f3n de procesos en los centros de llamadas tambi\u00e9n ayuda a mantener registros de clientes limpios y actualizados, proporcionando un sistema CRM m\u00e1s preciso y eficiente que respalda una mejor toma de decisiones y un mejor servicio al cliente.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1726071205874\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>\u00bfC\u00f3mo lograr la automatizaci\u00f3n del flujo de trabajo en un entorno de comercio electr\u00f3nico?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Lograr la automatizaci\u00f3n de flujos de trabajo en un entorno de comercio electr\u00f3nico implica seleccionar las herramientas de automatizaci\u00f3n adecuadas, mapear los procesos clave del negocio y configurar flujos de trabajo automatizados que gestionen tareas como el procesamiento de pedidos, la comunicaci\u00f3n con los clientes, la gesti\u00f3n de inventarios y el an\u00e1lisis de datos. Al integrar la automatizaci\u00f3n con plataformas de comercio electr\u00f3nico, las empresas pueden optimizar sus operaciones, mejorar la experiencia del cliente y escalar de manera eficiente sin necesidad de mano de obra adicional.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1726071222042\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>\u00bfCu\u00e1les son los 3 componentes b\u00e1sicos de un flujo de trabajo?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Los tres componentes b\u00e1sicos de un flujo de trabajo son las tareas, los disparadores y las reglas. Las tareas son los pasos o acciones individuales que deben completarse en un proceso. Los disparadores son los eventos que inician un flujo de trabajo, como recibir un correo electr\u00f3nico o completar un formulario. Las reglas definen las condiciones y la l\u00f3gica que gu\u00edan el flujo de las tareas, determinando c\u00f3mo y cu\u00e1ndo se ejecuta cada tarea dentro del flujo de trabajo. Juntos, estos componentes crean un proceso automatizado y estructurado.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover feature-cta\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><img loading=\"lazy\" decoding=\"async\" width=\"1768\" height=\"444\" class=\"wp-block-cover__image-background wp-image-180291\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/08\/cs-cta-background.svg\" data-object-fit=\"cover\"\/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\"><strong>\u00bfListo para empezar?<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\">Programe una demostraci\u00f3n con uno de nuestros especialistas y obtenga un control inigualable sobre la experiencia de sus clientes.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Programe una Demostraci\u00f3n<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Cree f\u00e1cilmente flujos de trabajo automatizados Deje que los agentes se centren en los clientes con la automatizaci\u00f3n del flujo de trabajo del centro de contacto. Automatice por completo las tareas repetitivas o que requieren mucho tiempo, como el seguimiento, la creaci\u00f3n de tickets y la transcripci\u00f3n de llamadas. Enf\u00f3cate en las tareas que important [&hellip;]<\/p>\n","protected":false},"author":142,"featured_media":184497,"parent":64123,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-60655","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/60655","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/comments?post=60655"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/60655\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/64123"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media\/184497"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media?parent=60655"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/ct-post-type?post=60655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}