{"id":31991,"date":"2026-01-14T17:22:00","date_gmt":"2026-01-14T15:22:00","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/software-para-centros-de-llamadas-entrantes-software-para-centros-de-contacto\/"},"modified":"2026-02-17T16:53:12","modified_gmt":"2026-02-17T14:53:12","slug":"inbound-support-center","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/es\/software-para-centros-de-llamadas-entrantes-software-para-centros-de-contacto\/","title":{"rendered":"El mejor software para call center de llamadas entrantes para empresas desde $19"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-form-reviews-hero wp-block-cloudtalk-form-reviews-hero\"><div class=\"form-reviews-hero-block\"><div class=\"form-reviews-hero-block__hero\"><div class=\"form-reviews-hero-block__hero-content\"><div class=\"form-reviews-hero-block__reviews\"><div class=\"form-reviews-hero-block__review\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/G2_Logo.svg\" alt=\"\" class=\"form-reviews-hero-block__review-icon\" \/><div class=\"form-reviews-hero-block__stars\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/start-icon-half.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><\/div><span class=\"form-reviews-hero-block__review-number\">1,480  + Rese\u00f1as<\/span><\/div><div class=\"form-reviews-hero-block__review\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/Capterra_Logo.svg\" alt=\"\" class=\"form-reviews-hero-block__review-icon\" \/><div class=\"form-reviews-hero-block__stars\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/start-icon-half.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><\/div><span class=\"form-reviews-hero-block__review-number\">260  + Rese\u00f1as<\/span><\/div><div class=\"form-reviews-hero-block__review form-reviews-hero-block__review--mobile\">1,660  + Rese\u00f1as<\/div><\/div><h1 class=\"form-reviews-hero-block__heading form-reviews-hero-block__heading--long\">Destaca en CX con el software para call center de llamadas entrantes<\/h1><p class=\"form-reviews-hero-block__hero-paragraph\">Equipa a tu equipo para que ofrezca una asistencia receptiva y de alta calidad, cumpliendo los objetivos de SLA y reduciendo las llamadas perdidas. El software para call center de llamadas entrantes de CloudTalk est\u00e1 dise\u00f1ado para mantener contentos a los clientes y centrados a los agentes. <\/p><div class=\"form-reviews-hero-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Emplea agentes de voz con IA para ayudar a tu equipo a responder a un gran volumen de llamadas entrantes                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Accede a an\u00e1lisis en tiempo real para seguir la actividad del equipo y mejorar las estrategias                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Establece flujos de trabajo automatizados para distribuir las llamadas eficientemente y mantener las colas en movimiento                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><div class=\"form-reviews-hero-block__buttons wp-block-buttons\"><div class=\"wp-block-button\"><a href=\"\/demo\/\" class=\"wp-block-button__link wp-element-button\">Contactar con Ventas<\/a><\/div><div class=\"wp-block-button is-style-ghost\"><a href=\"\/signup\/\" class=\"wp-block-button__link wp-element-button\">Prueba gratis<\/a><\/div><\/div><\/div><\/div><div class=\"form-reviews-hero-block__form-section\"><div class=\"form-reviews-hero-block__form-wrap\"><div class=\"wp-block-group wave\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong>\u00a1Hola!<\/strong> Rellena el formulario, solo te llevar\u00e1 un minuto.<\/p><figure class=\"wp-block-video\"><video autoplay loop muted src=\"\/wp-content\/uploads\/2026\/01\/video-wave-hanka3.mp4\" playsinline><\/video><\/figure><\/div><\/div><div class=\"form-reviews-hero-block__form-content\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"2541073f-8f22-4343-8f0b-26322cbd85b0\",\n    onFormReady: function($form) {\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-group trusted-by\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-extended\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-center\">M\u00e1s de 4,000 empresas utilizan CloudTalk para tener M\u00c1S y MEJORES llamadas<\/p>\n\n\n<div class='white' style='background:rgba(0,0,0,0); border:solid 0px rgba(0,0,0,0); border-radius:0px; padding:0px 0px 0px 0px;'>\n<div id='slider_165638' class='owl-carousel sa_owl_theme autohide-arrows' data-slider-id='slider_165638' style='visibility:hidden;'>\n<div id='slider_165638_slide01' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Revolut.svg&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide02' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/DHL.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide03' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Rakuten.svg&quot;); background-position:center 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'><\/div>\n<div id='slider_165638_slide07' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/deel.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide08' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Hostinger.svg&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide09' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Mercedes.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide10' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/CoachHub.svg&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide11' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Tech.png&quot;); background-position:center center; background-size:auto; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide12' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; background-image:url(&quot;https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/12\/logo-greenpeace.png&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; '><\/div>\n<div id='slider_165638_slide13' class='sa_hover_container' style='padding:5% 5%; margin:0px 0%; 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11);\n\t\t});\n\t\tjQuery('.slider_165638_goto13').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 12);\n\t\t});\n\t\tvar resize_165638 = jQuery('.owl-carousel');\n\t\tresize_165638.on('initialized.owl.carousel', function(e) {\n\t\t\tif (typeof(Event) === 'function') {\n\t\t\t\twindow.dispatchEvent(new Event('resize'));\n\t\t\t} else {\n\t\t\t\tvar evt = window.document.createEvent('UIEvents');\n\t\t\t\tevt.initUIEvent('resize', true, false, window, 0);\n\t\t\t\twindow.dispatchEvent(evt);\n\t\t\t}\n\t\t});\n\t});\n<\/script>\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>81.7%<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"80\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x.png\" alt=\"\" class=\"wp-image-227441\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x.png 204w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x-200x78.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x-88x35.png 88w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Aumento del volumen de llamadas<\/h4>\n\n\n\n<p>El volumen de llamadas aument\u00f3 un 81,7%\u2191, las llamadas perdidas un 23,7%\u2193.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>2.5X<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/poliglota-logo.png\" alt=\"\" class=\"wp-image-205947\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Duplicaron el \u00e9xito en llamadas outbound<\/h4>\n\n\n\n<p>Duplicaron su \u00e9xito en las salidas y redujeron a la mitad los tratos perdidos.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>80%<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"236\" height=\"74\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png\" alt=\"\" class=\"wp-image-189907\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png 236w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars-200x63.png 200w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars-88x28.png 88w\" sizes=\"auto, (max-width: 236px) 100vw, 236px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Disminuci\u00f3n del tiempo de espera<\/h4>\n\n\n\n<p>Adem\u00e1s, aceleraron la gesti\u00f3n de llamadas un 25%.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-benefits\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Por qu\u00e9 necesitas un software para call center de llamadas entrantes de gran impacto<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameCall-Quallity.svg\" alt=\"\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Resuelve un 30% m\u00e1s de problemas de primer contacto en<br><\/h5>\n\n\n\n<p>Reduce el tiempo medio de gesti\u00f3n y aumenta los \u00edndices de resoluci\u00f3n. Tu equipo obtiene un contexto completo del cliente y un enrutamiento inteligente para gestionar los problemas correctamente a la primera. Nuestra soluci\u00f3n de gesti\u00f3n de llamadas entrantes conecta a los clientes con el experto adecuado al instante.  <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/05\/NameAutomation.svg\" alt=\"\" class=\"wp-image-215222\" style=\"width:50px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Reduce hasta un 40% las llamadas perdidas<br><\/h5>\n\n\n\n<p>El enrutamiento inteligente y la calidad cristalina mantienen el flujo de las conversaciones, y el seguimiento de la disponibilidad en tiempo real garantiza que las llamadas de los clientes lleguen al agente adecuado en el momento adecuado. La soluci\u00f3n del contact center de llamadas entrantes elimina las frustrantes transferencias y los tiempos de espera.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameProductivity.svg\" alt=\"\" style=\"width:50px\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">Ahorra un 85% de tiempo<br>Rese\u00f1as sobre las llamadas<\/h5>\n\n\n\n<p>Obt\u00e9n una visibilidad completa del rendimiento de tu equipo con el registro autom\u00e1tico de llamadas y la inteligencia artificial. Controla la actividad y el rendimiento en tiempo real para mantener altos los niveles de servicio. Nuestra tecnolog\u00eda de call center entrantes transforma cada conversaci\u00f3n en datos procesables.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group homepage-who-we-help-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-with-anchors\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">C\u00d3MO AYUDAMOS<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Consigue una soluci\u00f3n completa de call center de llamadas entrantes<\/h2>\n\n\n\n<div class=\"wp-block-group anchors-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/\">Disponibilidad y tiempo de respuesta<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/\">Resoluci\u00f3n y calidad<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/\">Rendimiento y control<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group options-slider\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Aparece r\u00e1pido cuando tus clientes m\u00e1s te necesitan<\/h3>\n\n\n\n<p>Las funciones r\u00e1pidas y automatizadas de gesti\u00f3n de llamadas garantizan que no se pierda ninguna oportunidad: un conjunto imprescindible en cualquier soluci\u00f3n moderna de contact center de entrada.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/enrutamiento-inteligente-de-llamadas-que-es-como-funciona-y-mejores-practicas\/\"><strong>Enrutamiento inteligente de llamadas<\/strong><\/a>: Dirige autom\u00e1ticamente las llamadas en funci\u00f3n de las habilidades del agente, la disponibilidad o el historial de llamadas para conectar m\u00e1s r\u00e1pidamente a los clientes con la persona adecuada.<\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/disenador-de-flujo-de-llamadas\/\"><strong>Dise\u00f1ador de flujo de llamadas<\/strong><\/a>: Construye flujos de llamadas personalizados con la facilidad de arrastrar y soltar y utiliza la l\u00f3gica condicional para automatizar seguimientos, mensajes de voz, etiquetado de llamadas y mucho m\u00e1s.<\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/grupos-de-llamadas-que-son-y-como-se-configuran\/\"><strong>Grupos de anillos<\/strong><\/a>: Asigna agentes a grupos de llamada compartidos para que las llamadas entrantes sean atendidas r\u00e1pidamente por el siguiente miembro del equipo disponible.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Contactar con Ventas<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-secondary-color\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Prueba gratis<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"869\" height=\"1024\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-line-managers-869x1024.png\" alt=\"inbound-call-center-with-agent-analytics\" class=\"wp-image-226574\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-line-managers-869x1024.png 869w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-line-managers-255x300.png 255w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-line-managers-768x905.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-line-managers-916x1080.png 916w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-line-managers-630x742.png 630w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-line-managers-363x428.png 363w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-line-managers-360x424.png 360w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-line-managers-96x113.png 96w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-line-managers-75x88.png 75w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-line-managers.png 1120w\" sizes=\"auto, (max-width: 869px) 100vw, 869px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Ofrecer un apoyo que resuelva, no s\u00f3lo que responda<\/h3>\n\n\n\n<p>No te limites a descolgar el tel\u00e9fono: recoge el contexto, el sentimiento y los siguientes pasos. Necesitas un sistema de call center de llamadas entrantes que ayude a tu equipo a resolver los problemas con claridad, rapidez y confianza.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/integraciones\/\"><strong>Integraciones CRM y Helpdesk<\/strong><\/a>: Accede al historial completo del cliente para ofrecer un servicio personalizado y registra cada interacci\u00f3n en tu CRM y en el servicio de asistencia.<\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/software-de-grabacion-del-centro-de-llamadas\/\"><strong>Grabaci\u00f3n de llamadas<\/strong><\/a><strong> &amp; <\/strong><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/transcripcion-de-llamadas\/\"><strong>Transcripci\u00f3n<\/strong><\/a>: Captura todas las llamadas y genera transcripciones en las que se puedan realizar b\u00fasquedas para garantizar la calidad y mantener un contexto completo para futuras interacciones.<\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/ia-impulsada-por-inteligencia-conversacional\/\"><strong>Inteligencia conversacional<\/strong><\/a>: Analiza las interacciones habladas en busca de temas de tendencia, problemas frecuentes y opiniones de los clientes para obtener informaci\u00f3n detallada y mejorar la calidad del servicio.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Contactar con Ventas<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-secondary-color\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Prueba gratis<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"869\" height=\"1024\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-869x1024.png\" alt=\"\" class=\"wp-image-226669\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-869x1024.png 869w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-255x300.png 255w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-768x905.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-916x1080.png 916w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-630x742.png 630w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-363x428.png 363w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-360x424.png 360w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-96x113.png 96w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-75x88.png 75w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development.png 1120w\" sizes=\"auto, (max-width: 869px) 100vw, 869px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Apoya a tu equipo como si fueran tus primeros clientes<\/h3>\n\n\n\n<p>Un gran soporte empieza en casa. La experiencia que tiene tu equipo de asistencia determina la que tienen tus clientes. He aqu\u00ed c\u00f3mo las soluciones de software para centros de llamadas entrantes pueden elevarla.  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/monitorizacion-de-llamadas\/\"><strong>Monitorizaci\u00f3n de llamadas en tiempo real<\/strong><\/a>: Supervisa las llamadas en directo mediante Escucha, Susurro y Barrera para ayudar y orientar a los agentes sobre la marcha.<\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/informes-del-agente\/\"><strong>Agente Informador<\/strong><\/a>: Controla la productividad con vistas de estado en tiempo real, registros detallados de llamadas, informes de rendimiento y comparaciones a nivel de equipo.<\/li>\n\n\n\n<li><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/panel-de-control-en-tiempo-real-del-centro-de-llamadas-para-empresas\/\"><strong>Cuadros de mando personalizables<\/strong><\/a>: Crea informes visuales en torno a tus m\u00e9tricas m\u00e1s importantes -desde los tiempos de espera hasta las tasas de resoluci\u00f3n- para tomar decisiones basadas en datos.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Contactar con Ventas<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-secondary-color\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Prueba gratis<\/a><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"869\" height=\"1024\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-869x1024.png\" alt=\"\" class=\"wp-image-226308\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-869x1024.png 869w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-255x300.png 255w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-768x905.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-916x1080.png 916w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-630x742.png 630w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-363x428.png 363w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-360x424.png 360w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-96x113.png 96w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-75x88.png 75w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service.png 1120w\" sizes=\"auto, (max-width: 869px) 100vw, 869px\" \/><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group voice-agent-section flipped\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">Capacidad de firma<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Multiplica tu capacidad de llamadas entrantes con agentes de voz IA<\/h3>\n\n\n\n<p>CeTe es un <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/plataforma-ia-de-agente-de-voz-para-la-gestion-inteligente-de-llamadas-y-automatizacion\/\">agente de voz de IA<\/a> que habla como un humano, con algunas diferencias clave: sin pausas, sin formaci\u00f3n, sin tiempo libre. Hace y contesta llamadas, actualiza CRMs, organiza reuniones, y s\u00f3lo recurre a un humano cuando es necesario. <\/p>\n\n\n\n<p>Pulsa play para o\u00edrlo. \u00bfQuieres un momento wow? Consigue una llamada de prueba gratuita y pru\u00e9balo en directo.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/plataforma-ia-de-agente-de-voz-para-la-gestion-inteligente-de-llamadas-y-automatizacion\/\">Consigue una llamada de prueba gratuita<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ai-voice-agent-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/ct-and-cete.png\" alt=\"\" class=\"wp-image-289982\"\/><\/figure>\n\n\n\n<p>Agentes de voz de IA<\/p>\n\n\n\n<div class=\"wp-block-group agent-industry-filters\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button active\" id=\"all-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Todos los agentes<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"salesMarketing-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Ventas \/ Marketing<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"education-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Educaci\u00f3n \/ EdTech<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"financialServices-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Servicios financieros<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"healthcare-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Sanidad<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"insurance-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Seguros<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"legalServices-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Servicios jur\u00eddicos<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"recruitment-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Contrataci\u00f3n \/ RRHH<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"software-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">SaaS \/ Software y aplicaciones<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ai-voice-agent-options-item salesMarketing active\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameRiley-GroupAgent.png\" alt=\"\" class=\"wp-image-292123\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Anula la oferta que expira<\/p>\n\n\n\n<p class=\"person-position\"><strong>Riley<\/strong>, Agente de seguimiento de ventas<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item education\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameAvery-GroupAgent.png\" alt=\"\" class=\"wp-image-292142\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Cualificar a un estudiante<\/p>\n\n\n\n<p class=\"person-position\"><strong>Avery<\/strong>, Agente de consulta del curso<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item financialServices\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameCasey-GroupAgent.png\" alt=\"\" class=\"wp-image-292161\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Recibir una alerta de pago pendiente<\/p>\n\n\n\n<p class=\"person-position\"><strong>Casey<\/strong>, agente de seguimiento de pagos<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item healthcare\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameJordan-GroupAgent.png\" alt=\"\" class=\"wp-image-292180\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Cualificar a un paciente<\/p>\n\n\n\n<p class=\"person-position\"><strong>Jordan<\/strong>, agente de admisi\u00f3n Sanitaria<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item insurance\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameTaylor-GroupAgent.png\" alt=\"\" class=\"wp-image-292199\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Cualificar a clientes potenciales de seguros<\/p>\n\n\n\n<p class=\"person-position\"><strong>Taylor<\/strong>, agente de admisi\u00f3n de seguros<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item legalServices\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameQuinn-GroupAgent.png\" alt=\"\" class=\"wp-image-292219\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Aceptar las condiciones actualizadas<\/p>\n\n\n\n<p class=\"person-position\"><strong>Quinn<\/strong>, Agente de Aceptaci\u00f3n de T&amp;C<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item legalServices\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameDrew-GroupAgent.png\" alt=\"\" class=\"wp-image-292238\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Calificar la investigaci\u00f3n jur\u00eddica<\/p>\n\n\n\n<p class=\"person-position\"><strong>Drew<\/strong>, Agente de Admisi\u00f3n Legal<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item recruitment\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameJamie-2-GroupAgent.png\" alt=\"\" class=\"wp-image-292257\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Recibe opiniones tras la entrevista<\/p>\n\n\n\n<p class=\"person-position\"><strong>Jamie<\/strong>, agente de comentarios de candidatos<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item recruitment\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameSkyler-GroupAgent.png\" alt=\"\" class=\"wp-image-292276\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Preseleccionar a un candidato<\/p>\n\n\n\n<p class=\"person-position\"><strong>Skyler<\/strong>, agente de preselecci\u00f3n de solicitantes<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameAlex-2-GroupAgent.png\" alt=\"\" class=\"wp-image-292295\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Confirmar acci\u00f3n de cuenta<\/p>\n\n\n\n<p class=\"person-position\"><strong>Morgan<\/strong>, agente de seguimiento de acciones<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameLogan-GroupAgent.png\" alt=\"\" class=\"wp-image-292314\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Recibe un recordatorio de renovaci\u00f3n<\/p>\n\n\n\n<p class=\"person-position\"><strong>Logan<\/strong>, agente de renovaci\u00f3n de suscripciones<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameMorgan-2-GroupAgent.png\" alt=\"\" class=\"wp-image-292335\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Obt\u00e9n CSAT tras la asistencia<\/p>\n\n\n\n<p class=\"person-position\"><strong>Morgan<\/strong>, Agente de Feedback CX<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameParker-GroupAgent.png\" alt=\"\" class=\"wp-image-292354\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Obt\u00e9n NPS o comentarios de demostraci\u00f3n<\/p>\n\n\n\n<p class=\"person-position\"><strong>Parker<\/strong>, agente de comentarios postventa<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameBlake-GroupAgent.png\" alt=\"\" class=\"wp-image-292373\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Cualificar un prospecto de la prueba gratuita<\/p>\n\n\n\n<p class=\"person-position\"><strong>Blake<\/strong>, Agente de calificaci\u00f3n de pruebas gratuitas<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-option-items\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div id=\"Nudge-expiring-offer\" class=\"wp-block-group option-item salesMarketing active\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionNudge-expiring-offer.png\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Nudge-expiring-offer.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Riley<\/span>\n\n\n\n<p>Recordatorio de ventas<br>Agente<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Alex<\/span>\n\n\n\n<p>Cliente<br>Ventas \/ Marketing<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pausa<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rebobina<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Desactivar<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Qualify-a-student-lead\" class=\"wp-block-group option-item education\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionQualify-a-student-lead.png\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Qualify-a-student-lead.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Avery<\/span>\n\n\n\n<p>Consulta del curso<br>Agente<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Jamie<\/span>\n\n\n\n<p>Cliente<br>Educaci\u00f3n \/ EdTech<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pausa<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rebobina<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Desactivar<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Get-a-payment-reminder\" class=\"wp-block-group option-item financialServices\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionGet-a-payment-reminder.png\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Get-a-payment-reminder.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Casey<\/span>\n\n\n\n<p>Recordatorio de pago<br>Agente<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Chris<\/span>\n\n\n\n<p>Cliente<br>Servicios Financieros<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pausa<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rebobina<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Desactivar<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Qualify-a-patient-lead\" class=\"wp-block-group option-item healthcare\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionQualify-a-patient-lead.png\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Qualify-a-patient-lead.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Jordan<\/span>\n\n\n\n<p>Agente de Admisi\u00f3n Sanitaria<br><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Taylor<\/span>\n\n\n\n<p>Cliente<br>Sanidad<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pausa<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rebobina<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Desactivar<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Qualify-insurance-lead\" class=\"wp-block-group option-item insurance\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionQualify-insurance-lead.png\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Qualify-insurance-lead.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Taylor<\/span>\n\n\n\n<p>Admisi\u00f3n de Seguros<br>Agente<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Peter<\/span>\n\n\n\n<p>Cliente<br>Seguro<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pausa<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rebobina<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Desactivar<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Accept-updated-terms\" class=\"wp-block-group option-item legalServices\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionAccept-updated-terms.png\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Accept-updated-terms.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Quinn<\/span>\n\n\n\n<p>T&amp;C Aceptaci\u00f3n<br>Agente<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Morgan<\/span>\n\n\n\n<p>Cliente<br>Servicios Jur\u00eddicos<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pausa<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rebobina<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Desactivar<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Qualify-legal-inquiry\" class=\"wp-block-group option-item legalServices\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionQualify-legal-inquiry.png\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Qualify-legal-inquiry.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Drew<\/span>\n\n\n\n<p>Admisi\u00f3n legal<br>Agente<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Casey<\/span>\n\n\n\n<p>Cliente<br>Servicios Jur\u00eddicos<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pausa<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rebobina<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Desactivar<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Get-post-interview-feedback\" class=\"wp-block-group option-item recruitment\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionGet-post-interview-feedback.png\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Get-post-interview-feedback.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Jamie<\/span>\n\n\n\n<p>Comentarios de los candidatos<br>Agente<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Riley<\/span>\n\n\n\n<p>Cliente<br>Contrataci\u00f3n \/ RRHH<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pausa<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rebobina<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Desactivar<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Pre-screen-a-candidate\" class=\"wp-block-group option-item recruitment\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionPre-screen-a-candidate.png\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Pre-screen-a-candidate.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Skyler<\/span>\n\n\n\n<p>Pre-selecci\u00f3n del solicitante<br>Agente<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Jamie<\/span>\n\n\n\n<p>Cliente<br>Contrataci\u00f3n \/ RRHH<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pausa<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rebobina<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Desactivar<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Confirm-account-action\" class=\"wp-block-group option-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionConfirm-account-action.png\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Confirm-account-action.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Morgan<\/span>\n\n\n\n<p>Recordatorio de Acci\u00f3n<br>Agente<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Taylor<\/span>\n\n\n\n<p>Cliente<br>SaaS \/ Software &amp; Apps<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pausa<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rebobina<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Desactivar<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Get-a-renewal-reminder\" class=\"wp-block-group option-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionGet-a-renewal-reminder.png\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Get-a-renewal-reminder.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Logan<\/span>\n\n\n\n<p>Renovaci\u00f3n de la suscripci\u00f3n<br>Agente<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Jamie<\/span>\n\n\n\n<p>Cliente<br>SaaS \/ Software &amp; Apps<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pausa<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rebobina<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Desactivar<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Get-CSAT-after-support\" class=\"wp-block-group option-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionGet-CSAT-after-support.png\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Get-CSAT-after-support.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Morgan<\/span>\n\n\n\n<p>Comentarios CX<br>Agente<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Sam<\/span>\n\n\n\n<p>Cliente<br>SaaS \/ Software &amp; Apps<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pausa<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rebobina<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Desactivar<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Get-NPS-or-demo-feedback\" class=\"wp-block-group option-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionGet-NPS-or-demo-feedback.png\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Get-NPS-or-demo-feedback.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Parker<\/span>\n\n\n\n<p>Comentarios postventa<br>Agente<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Chris<\/span>\n\n\n\n<p>Cliente<br>SaaS \/ Software &amp; Apps<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pausa<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rebobina<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Desactivar<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Qualify-a-trial-lead\" class=\"wp-block-group option-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionQualify-a-trial-lead.png\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Qualify-a-trial-lead.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Blake<\/span>\n\n\n\n<p>Inscripci\u00f3n a la prueba<br>Calificador<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Alex<\/span>\n\n\n\n<p>Cliente<br>SaaS \/ Software &amp; Apps<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pausa<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rebobina<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Desactivar<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp1\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_06-1024x670.png\" alt=\"centro de llamadas entrantes\" class=\"wp-image-221945\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_06-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_06-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_06-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_06-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_06-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_06-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_06-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_06-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_06.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">\u00bfQu\u00e9 es una soluci\u00f3n de call center de llamadas entrantes?<\/h3>\n\n\n\n<p>Una soluci\u00f3n de call center de llamadas entrantes es un software que gestiona las llamadas entrantes de los clientes, proporciona asistencia y atiende las consultas. Ofrece herramientas para garantizar que cada llamada sea atendida, dirigida a la persona adecuada y gestionada de forma que ofrezca una excelente experiencia al cliente. <br><br>La <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/centros-de-llamadas-entrantes-de-atencion-al-cliente\/\">plataforma de call center de llamadas entrantes<\/a> de CloudTalk permite a los equipos gestionar grandes vol\u00famenes de llamadas manteniendo la calidad del servicio. El sistema agiliza los flujos de trabajo con funciones como el enrutamiento inteligente, la anal\u00edtica y la inteligencia artificial, todo ello a trav\u00e9s de una interfaz intuitiva.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Por qu\u00e9 CloudTalk es una gran soluci\u00f3n de call center de llamadas entrantes<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Lo entendemos, hay muchas opciones. Entonces, \u00bfpor qu\u00e9 CloudTalk? <\/p>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp1\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"caption\">CALIDAD DE LLAMADA SUPERIOR<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Respalda tu apoyo con una conexi\u00f3n que no se rompa<\/h3>\n\n\n\n<p>Olv\u00eddate de las llamadas ca\u00eddas y los frustrantes problemas de conexi\u00f3n. Con nuestra tecnolog\u00eda de call center de llamadas entrantes, tu equipo de asistencia puede centrarse en lo que importa: ayudar a los clientes, no pelearse con la tecnolog\u00eda. <br><br>Con <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/calidad-llamada-en-cloudtalk\/\">un audio cristalino<\/a> y conexiones fiables en m\u00e1s de 160 pa\u00edses, tus agentes pueden ofrecer una experiencia de asistencia que fideliza a los clientes.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-1024x670.png\" alt=\"agente-respuesta-llamadas-en-centro-de-llamadas-virtual-software\" class=\"wp-image-220347\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp3\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_07-1-1024x670.png\" alt=\"agente-que-trabaja-en-el-software-del-centro-de-llamadas-de-entrada\" class=\"wp-image-222049\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_07-1-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_07-1-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_07-1-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_07-1-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_07-1-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_07-1-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_07-1-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_07-1-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_07-1.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Ampl\u00eda tus servicios de centro de llamadas entrantes en clics<\/h3>\n\n\n\n<p>Construido sobre una <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/blog\/que-es-la-telefonia-en-la-nube-como-funciona-y-ventajas\/\">infraestructura flexible basada en la nube<\/a>, CloudTalk te permite escalar tu sistema de gesti\u00f3n de llamadas entrantes instant\u00e1neamente a medida que crece la demanda. A\u00f1ade nuevos usuarios y equipos con s\u00f3lo unos clics, sin hardware costoso, cuellos de botella inform\u00e1ticos ni retrasos en la contrataci\u00f3n. <\/p>\n\n\n\n<div class=\"wp-block-group solutions-testimonial-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"text\">La facilidad de integraci\u00f3n con nuestras herramientas existentes es otra caracter\u00edstica destacada, que nos permite incorporarlo sin problemas a nuestras operaciones diarias. Su practicidad diaria, combinada con sus capacidades de integraci\u00f3n, la han convertido en una herramienta indispensable para nuestro equipo. <\/p>\n\n\n\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"author\"><strong>Amir R.<\/strong><\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary-color\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews\/cloudtalk-review-8720651\" rel=\"nofollow noopener\" target=\"_blank\">Leer la rese\u00f1a<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Cont\u00e1ctanos<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp2\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Deja que tus herramientas hablen entre s\u00ed<\/h3>\n\n\n\n<p>Con <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/integraciones\/\">las integraciones de CloudTalk<\/a>, tus herramientas de asistencia trabajan juntas: sin copiar y pegar, sin saltar de pesta\u00f1a. Los datos del cliente aparecen justo cuando tus agentes los necesitan, y cada llamada se registra exactamente donde corresponde. Se trata de ahorrar tiempo, mantenerte organizado y ofrecer una experiencia de asistencia sin fisuras.  <\/p>\n\n\n\n<div class=\"wp-block-group solutions-testimonial-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"text\">CloudTalk ha cambiado las reglas del juego de nuestro negocio. Como empresa en crecimiento, necesit\u00e1bamos un sistema telef\u00f3nico que pudiera escalar con nosotros y proporcionar una comunicaci\u00f3n fiable entre equipos y con nuestros clientes. CloudTalk ha superado nuestras expectativas en todos los sentidos.  <\/p>\n\n\n\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"author\"><strong>Nencho P.<\/strong>, Mercado Medio<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary-color\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.g2.com\/users\/3e0899ca-e0e2-47d9-8682-cfb275cec80b\" rel=\"nofollow noopener\" target=\"_blank\">Leer la rese\u00f1a<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Cont\u00e1ctanos<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/VersionOffices02_05-1024x670.png\" alt=\"\" class=\"wp-image-208123\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/VersionOffices02_05-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/VersionOffices02_05-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/VersionOffices02_05-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/VersionOffices02_05-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/VersionOffices02_05-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/VersionOffices02_05-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/VersionOffices02_05-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/VersionOffices02_05-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/03\/VersionOffices02_05.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp3\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/VersionPeople01_11-1024x670.png\" alt=\"soluci\u00f3n-centro-de-llamadas-entrantes\" class=\"wp-image-278425\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/VersionPeople01_11-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/VersionPeople01_11-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/VersionPeople01_11-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/VersionPeople01_11-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/VersionPeople01_11-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/VersionPeople01_11-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/VersionPeople01_11-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/VersionPeople01_11-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/11\/VersionPeople01_11.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Config\u00faralo y empieza a recibir llamadas. As\u00ed de sencillo. <\/h3>\n\n\n\n<p>CloudTalk es una soluci\u00f3n de centro de llamadas entrantes dise\u00f1ada para ser <a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/10558672-getting-started-with-cloudtalk-guide\" target=\"_blank\" rel=\"noopener\">intuitiva desde el principio<\/a>. Sin curvas de aprendizaje empinadas, sin largas incorporaciones. Desde el primer inicio de sesi\u00f3n hasta la primera llamada atendida, tu equipo puede ponerse en marcha en un abrir y cerrar de ojos, para que puedas centrarte en los clientes, no en la configuraci\u00f3n.  <\/p>\n\n\n\n<div class=\"wp-block-group solutions-testimonial-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"text\">Es muy f\u00e1cil trabajar con \u00e9l, se da una visi\u00f3n general del programa. B\u00e1sicamente, una vez configurado, es dif\u00edcil hacer algo mal. Me ha gustado que al estar integrado con Pipedrive puedes grabar y llamar de inmediato sin muchas complicaciones. As\u00ed que yo lo llamar\u00eda eficiente en mi flujo de trabajo, y me permite agilizar todo el proceso.   <\/p>\n\n\n\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"author\"><strong>Alexandros U.<\/strong>, Representante de ventas<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary-color\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews\/cloudtalk-review-4642237\" rel=\"nofollow noopener\" target=\"_blank\">Leer la rese\u00f1a<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Cont\u00e1ctanos<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" id=\"usp2\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">\u00bfListo para empezar?<\/h3>\n\n\n\n<p>Empieza a hacer llamadas en 4 sencillos pasos:<\/p>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Reserva una demostraci\u00f3n r\u00e1pida<\/li>\n\n\n\n<li>Consigue tus n\u00fameros<\/li>\n\n\n\n<li>Integra tus herramientas<\/li>\n\n\n\n<li>Observa c\u00f3mo triunfan tus equipos<\/li>\n<\/ol>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Reserva una demo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices01_06-1024x670.png\" alt=\"\" class=\"wp-image-208446\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices01_06-1024x670.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices01_06-300x196.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices01_06-768x503.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices01_06-1134x742.png 1134w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices01_06-654x428.png 654w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices01_06-424x277.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices01_06-173x113.png 173w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices01_06-88x58.png 88w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/VersionOffices01_06.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light solution-cta-banner block-visibility-hide-large-screen block-visibility-hide-medium-screen\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-201699\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/solution-cta-banner-mobile.png\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Tecnolog\u00eda de centro de llamadas entrantes con IA<\/h2>\n\n\n\n<p>Cuando la IA escucha, no tienes que adivinar. La soluci\u00f3n de atenci\u00f3n al cliente entrante potenciada por IA de CloudTalk no se limita a tomar las llamadas: toma notas, detecta patrones y te dice lo que est\u00e1 ocurriendo realmente en la l\u00ednea. <\/p>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/ia-impulsada-por-inteligencia-conversacional\/\">La Inteligencia de Conversaci\u00f3n AI<\/a> transcribe silenciosamente, analiza el sentimiento y destaca los temas recurrentes, todo en tiempo real. Sin hojas de c\u00e1lculo que cuidar. Sin grabaciones de llamadas que revisar.    <strong>S\u00f3lo las respuestas que desear\u00edas haber tenido antes.<\/strong><\/p>\n\n\n\n<p>Saber d\u00f3nde se atascan los agentes. Detecta los peque\u00f1os problemas antes de que se conviertan en tendencias. Entrena bas\u00e1ndote en hechos. Y, por \u00faltimo, toma decisiones en funci\u00f3n del contexto, no de conjeturas.   <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/ia-impulsada-por-inteligencia-conversacional\/\">Explora la IA<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light solution-cta-banner block-visibility-hide-small-screen\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-201711\" alt=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/02\/solution-cta-banner.png\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Tecnolog\u00eda de centro de llamadas entrantes con IA<\/h2>\n\n\n\n<p>Cuando la IA escucha, no tienes que adivinar. La soluci\u00f3n de atenci\u00f3n al cliente entrante potenciada por IA de CloudTalk no se limita a tomar las llamadas: toma notas, detecta patrones y te dice lo que est\u00e1 ocurriendo realmente en la l\u00ednea. <\/p>\n\n\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/ia-impulsada-por-inteligencia-conversacional\/\">La Inteligencia de Conversaci\u00f3n AI<\/a> transcribe silenciosamente, analiza el sentimiento y destaca los temas recurrentes, todo en tiempo real. Sin hojas de c\u00e1lculo que cuidar. Sin grabaciones de llamadas que revisar.    <strong>S\u00f3lo las respuestas que desear\u00edas haber tenido antes.<\/strong><\/p>\n\n\n\n<p>Saber d\u00f3nde se atascan los agentes. Detecta los peque\u00f1os problemas antes de que se conviertan en tendencias. Entrena bas\u00e1ndote en hechos. Y, por \u00faltimo, toma decisiones en funci\u00f3n del contexto, no de conjeturas.   <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/ia-impulsada-por-inteligencia-conversacional\/\">Explora la IA<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Software para centros de llamadas entrantes: todo lo que necesitas saber<\/h3>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group old-solution-faq-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question active\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Caracter\u00edsticas principales del software para centros de llamadas entrantes<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>Enrutamiento de llamadas y IVR (Respuesta de voz interactiva)<\/strong><br>Dirige autom\u00e1ticamente a las personas que llaman al departamento o agente adecuado en funci\u00f3n de sus datos de entrada o de su cuenta, reduciendo los tiempos de espera y las llamadas mal encaminadas.<\/p>\n\n\n\n<p><strong>Soporte omnicanal<\/strong><br>Gestiona las consultas de los clientes desde m\u00faltiples canales -tel\u00e9fono, correo electr\u00f3nico, chat y redes sociales- en una \u00fanica interfaz.<\/p>\n\n\n\n<p><strong>An\u00e1lisis e informes en tiempo real<\/strong><br>Controla el volumen de llamadas, el rendimiento de los agentes y las tasas de resoluci\u00f3n para identificar los cuellos de botella y optimizar las operaciones.<\/p>\n\n\n\n<p><strong>Integraciones CRM y Helpdesk<\/strong><br>Sincroniza los datos de las personas que llaman con tus herramientas actuales para que los agentes tengan el historial del cliente al alcance de la mano.<\/p>\n\n\n\n<p><strong>Grabaci\u00f3n y supervisi\u00f3n de llamadas<\/strong><br>Graba y revisa las llamadas con fines de garant\u00eda de calidad, formaci\u00f3n y cumplimiento.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Principales ventajas de utilizar un software de centro de llamadas entrantes<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>Mejora de la experiencia del cliente<\/strong><br>Al enrutar las llamadas r\u00e1pidamente y proporcionar a los agentes un contexto completo, los clientes pasan menos tiempo esperando y repiti\u00e9ndose.<\/p>\n\n\n\n<p><strong>Mayor productividad de los agentes<\/strong><br>Automatizaciones como el IVR y las colas de llamadas ayudan a los agentes a centrarse en la resoluci\u00f3n de problemas en lugar de en tareas administrativas manuales.<\/p>\n\n\n\n<p><strong>Toma de decisiones basada en datos<\/strong><br>El acceso a las m\u00e9tricas de rendimiento en tiempo real te permite identificar tendencias y abordar los problemas de forma proactiva.<\/p>\n\n\n\n<p><strong>Escalabilidad<\/strong><br>Escala f\u00e1cilmente tu equipo de asistencia para hacer frente a los picos estacionales sin sacrificar la calidad.<\/p>\n\n\n\n<p><strong>Ahorro de costes<\/strong><br>Reduce los costes operativos agilizando los flujos de trabajo y minimizando las llamadas repetidas.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Consideraciones clave al elegir un software de centro de llamadas entrantes<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>Facilidad de uso<\/strong><br>Busca una plataforma con una interfaz intuitiva para que tu equipo pueda ponerse al d\u00eda r\u00e1pidamente.<\/p>\n\n\n\n<p><strong>Capacidades de integraci\u00f3n<\/strong><br>Aseg\u00farate de que se conecta perfectamente con tu CRM, sistema de tickets u otras herramientas empresariales b\u00e1sicas.<\/p>\n\n\n\n<p><strong>Escalabilidad y flexibilidad<\/strong><br>Elige un software que pueda crecer con tu empresa y adaptarse a las necesidades cambiantes.<\/p>\n\n\n\n<p><strong>Profundidad de los informes<\/strong><br>Comprueba si ofrece el nivel de an\u00e1lisis e informes que requiere tu empresa.<\/p>\n\n\n\n<p><strong>Seguridad y cumplimiento<\/strong><br>Aseg\u00farate de que cumple las normas del sector, como GDPR, HIPAA o PCI DSS, seg\u00fan tu sector.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\u00bfC\u00f3mo funciona un software de centro de llamadas entrantes?<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>El software del centro de llamadas entrantes recibe y procesa las llamadas entrantes a trav\u00e9s de l\u00edneas telef\u00f3nicas VoIP o tradicionales.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Paso 1:<\/strong> Entra una llamada y se dirige a trav\u00e9s de un sistema IVR.<\/li>\n\n\n\n<li><strong>Paso 2:<\/strong> En funci\u00f3n de la informaci\u00f3n introducida por el llamante, el software dirige la llamada a la cola o al agente adecuado.<\/li>\n\n\n\n<li><strong>Paso 3:<\/strong> El agente ve los datos de la persona que llama y el historial de interacciones en su panel de control.<\/li>\n\n\n\n<li><strong>Paso 4:<\/strong> Las llamadas se pueden grabar, transcribir o supervisar para la formaci\u00f3n y el cumplimiento.<\/li>\n\n\n\n<li><strong>Paso 5:<\/strong> Las herramientas de elaboraci\u00f3n de informes recopilan datos para futuras optimizaciones.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>C\u00f3mo configurar un software de centro de llamadas entrantes con CloudTalk<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<ol class=\"wp-block-list\">\n<li><strong>Reg\u00edstrate y elige tu n\u00famero<\/strong>: Crea una cuenta CloudTalk y selecciona un n\u00famero local, gratuito o internacional.<\/li>\n\n\n\n<li><strong>Int\u00e9gralo con tus herramientas<\/strong>: Conecta CloudTalk a tu CRM, servicio de asistencia u otras plataformas para sincronizar datos autom\u00e1ticamente.<\/li>\n\n\n\n<li><strong>Configurar enrutamiento de llamadas e IVR<\/strong>: Configura flujos de llamadas para enrutar a las personas que llaman en funci\u00f3n del idioma, el departamento o la prioridad.<\/li>\n\n\n\n<li><strong>A\u00f1ade Agentes y Asigna Funciones<\/strong>: Invita a miembros del equipo, define permisos y crea perfiles de usuario.<\/li>\n\n\n\n<li><strong>Probar y poner en marcha<\/strong>: Ejecuta llamadas de prueba para asegurarte de que el enrutamiento, las integraciones y las grabaciones funcionan sin problemas antes de lanzarlo.<\/li>\n<\/ol>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-section-integrations-icons-02 ds2-force-padding-with-divider\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">Integraciones<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Con\u00e9ctalo con todo lo que ya usas<\/h3>\n\n\n\n<p>Int\u00e9gralo con tu CRM, helpdesk, sistemas de seguimiento de candidatos o cualquier herramienta que ya uses. Empieza r\u00e1pido con m\u00e1s de 100 integraciones listas para usar, o crea automatizaciones personalizadas con Zapier, Make o el generador de flujos de CloudTalk <\/p>\n\n\n\n<div class=\"wp-block-group integration-icons-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/integracion-del-centro-de-llamadas-zapier-para-cloudtalk\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZapier.svg\" alt=\"\" class=\"wp-image-297388\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/integracion-de-sistema-telefonico-para-salesforce\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconSalesforce.svg\" alt=\"\" class=\"wp-image-297371\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/integra-intercom-con-tu-software-de-centro-de-contacto\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconIntercom.svg\" alt=\"\" class=\"wp-image-297337\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/el-sistema-telefonico-numero-uno-para-equipos-de-ventas-de-pipedrive\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconPipedrive.svg\" alt=\"\" class=\"wp-image-297363\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/integracion-de-sistema-telefonico-para-front\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconFront.svg\" alt=\"\" class=\"wp-image-297325\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/integracion-del-centro-de-llamadas-para-zendesk\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZendesk.svg\" alt=\"\" class=\"wp-image-297389\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/gong\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconGong.svg\" alt=\"\" class=\"wp-image-297326\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/integracion-con-hubspot-para-call-centers\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconHubSpot.svg\" alt=\"\" class=\"wp-image-297335\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/integrations\/integracion-de-centro-de-llamadas-para-crm-de-copper\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconCopper.svg\" alt=\"\" class=\"wp-image-297317\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/integrations\/integracion-gorgias-para-central-telefonica-cloudtalk\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconGorgias.svg\" alt=\"\" class=\"wp-image-297330\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/zendesk-sell-2\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZendeskSell.svg\" alt=\"\" class=\"wp-image-297390\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/integracion-de-centro-de-llamadas-para-microsoft-dynamics-365\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconMicrosoftDynamics.svg\" alt=\"\" class=\"wp-image-297348\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/microsoft-teams\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconMS-Teams.svg\" alt=\"\" class=\"wp-image-297352\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/integrations\/integracion-kommo-para-call-center-antes-amocrm\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconKommo.svg\" alt=\"\" class=\"wp-image-297340\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/integre-freshworks-crm-con-nuestro-sistema-de-smartphone\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconFreshsales.svg\" alt=\"\" class=\"wp-image-297322\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/zoho-crm\/\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZohoCrm.svg\" alt=\"\"\/><\/a><figcaption class=\"wp-element-caption\">Vista<\/figcaption><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/integraciones\/\">Ver integraciones<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group faq-section-accordion-01 dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Preguntas frecuentes sobre el software para centros de llamadas entrantes<\/h3>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list dark\">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfC\u00f3mo funciona el software para centros de llamadas entrantes?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Los proveedores de centros de llamadas entrantes ofrecen <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/blog\/caracteristicas-centro-de-llamadas\/\">funciones<\/a> que dirigen autom\u00e1ticamente las llamadas entrantes a los agentes adecuados, muestran datos de los clientes y realizan un seguimiento del rendimiento para ayudar a los equipos a gestionar la asistencia de forma eficaz.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1755090038674\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfQu\u00e9 es el software para centros de llamadas entrantes?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Es una soluci\u00f3n de centro de llamadas de atenci\u00f3n al cliente que ayuda a las empresas a gestionar y responder a las llamadas entrantes, garantizando una <a href=\"https:\/\/www.cloudtalk.io\/es\/blog\/10-estrategias-probadas-de-atencion-al-cliente\/\" data-type=\"link\" data-id=\"https:\/\/www.cloudtalk.io\/es\/blog\/10-estrategias-probadas-de-atencion-al-cliente\/\" target=\"_blank\" rel=\"noopener\">atenci\u00f3n al cliente r\u00e1pida, organizada y eficaz<\/a>.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1755090093448\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfC\u00f3mo elegir el software adecuado para centros de llamadas entrantes?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Al <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/customer-service-phone-systems\/\">elegir proveedores<\/a>, las empresas de centros de llamadas entrantes deben tener en cuenta la escalabilidad, la facilidad de uso, la integraci\u00f3n con CRM, la informaci\u00f3n en tiempo real y la calidad de las llamadas para apoyar los flujos de trabajo diarios de sus equipos.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1755090150961\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfQu\u00e9 necesito para empezar a utilizar el software de centro de llamadas entrantes de CloudTalk?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>S\u00f3lo tienes que <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">registrarte<\/a>, elegir tu n\u00famero, conectar tus herramientas y empezar a recibir llamadas, todo desde tu navegador. No necesitas hardware ni soporte inform\u00e1tico. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1755090228329\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfQu\u00e9 n\u00fameros de tel\u00e9fono puedo conseguir para un centro de llamadas entrantes en CloudTalk?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Puedes elegir n\u00fameros locales, nacionales, m\u00f3viles o gratuitos en <a href=\"https:\/\/www.cloudtalk.io\/international-numbers\/\" data-type=\"link\" data-id=\"https:\/\/www.cloudtalk.io\/international-numbers\/\" target=\"_blank\" rel=\"noopener\">m\u00e1s de 160 pa\u00edses<\/a>, seg\u00fan las necesidades de tu empresa.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1755090274213\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Si a\u00fan no conozco mi volumen de llamadas, \u00bfc\u00f3mo elijo un plan?u003cbru003e<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Empieza con un <a href=\"https:\/\/www.cloudtalk.io\/es\/precios-del-software-para-centros-de-llamadas\/\" data-type=\"link\" data-id=\"https:\/\/www.cloudtalk.io\/es\/precios-del-software-para-centros-de-llamadas\/\" target=\"_blank\" rel=\"noopener\">plan flexible<\/a>. Puedes controlar el uso sobre la marcha y actualizarlo cuando aumente tu volumen de llamadas, sin necesidad de un compromiso a largo plazo. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1755090317704\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfPuedo establecer integraciones personalizadas con mi soluci\u00f3n de centro de llamadas entrantes?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>S\u00ed. CloudTalk admite API abiertas, para que puedas crear flujos de trabajo personalizados o conectarte con cualquier herramienta en la que conf\u00ede tu equipo.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1755090329674\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfCu\u00e1les son los requisitos legales de un centro de llamadas entrantes legal?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Un centro de llamadas entrantes legal debe cumplir <a href=\"https:\/\/cloudtalk.io\/security\/\" data-type=\"link\" data-id=\"https:\/\/cloudtalk.io\/security\/\" target=\"_blank\" rel=\"noopener\">normativas como GDPR o HIPAA<\/a>, seg\u00fan la regi\u00f3n, especialmente en torno a la privacidad de los datos y la grabaci\u00f3n de llamadas.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1755090372121\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfCu\u00e1l es el coste medio por llamada en un centro de llamadas entrantes?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>El <a href=\"https:\/\/www.cloudtalk.io\/blog\/inbound-call-center-pricing\" data-type=\"link\" data-id=\"https:\/\/www.cloudtalk.io\/blog\/inbound-call-center-pricing\" target=\"_blank\" rel=\"noopener\">coste medio por llamada entrante de los centros de llamadas<\/a> oscila entre unos c\u00e9ntimos y m\u00e1s de 5 d\u00f3lares, dependiendo de la mano de obra, el software, la duraci\u00f3n de la llamada y su complejidad.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1755090418920\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfC\u00f3mo funciona un centro virtual de llamadas entrantes?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Un centro virtual de llamadas entrantes utiliza <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/cloud-based-communication\/\">herramientas basadas en la nube<\/a> para gestionar las llamadas a distancia, lo que permite a los agentes trabajar desde cualquier lugar mientras permanecen totalmente conectados.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group faq-section-still-have-questions dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group avatars-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png\" alt=\"\" class=\"wp-image-289307\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png\" alt=\"\" class=\"wp-image-289326\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png\" alt=\"\" class=\"wp-image-289345\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">\u00bfA\u00fan tienes preguntas?<\/h4>\n\n\n\n<p class=\"has-text-align-center\">\u00bfNo encuentras la respuesta que buscas? Habla con nuestro amable equipo. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Contacta con nosotros<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>M\u00e1s de empresas utilizan CloudTalk para tener M\u00c1S y MEJORES llamadas 81.7% Aumento del volumen de llamadas El volumen de llamadas aument\u00f3 un 81,7%\u2191, las llamadas perdidas un 23,7%\u2193. 2.5X Duplicaron el \u00e9xito en llamadas outbound Duplicaron su \u00e9xito en las salidas y redujeron a la mitad los tratos perdidos. 80% Disminuci\u00f3n del tiempo de [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-solution_by_team_v2.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-31991","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/31991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/comments?post=31991"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/31991\/revisions"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media?parent=31991"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/ct-post-type?post=31991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}