{"id":255205,"date":"2024-09-20T17:49:20","date_gmt":"2024-09-20T15:49:20","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/herramientas-del-centro-de-llamadas\/transcripcion-de-llamadas\/"},"modified":"2026-01-08T23:54:31","modified_gmt":"2026-01-08T21:54:31","slug":"transcripcion-de-llamadas","status":"publish","type":"page","link":"https:\/\/test-staging.cloudtalk.io\/es\/herramientas-del-centro-de-llamadas\/transcripcion-de-llamadas\/","title":{"rendered":"Transcripci\u00f3n de llamadas"},"content":{"rendered":"\n<div class=\"wp-block-group hero-section split-image-03\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h1 class=\"wp-block-heading\">Captura cada palabra con el software de transcripci\u00f3n autom\u00e1tica de llamadas<\/h1>\n\n\n\n<p>Captura autom\u00e1ticamente tus llamadas por escrito con la transcripci\u00f3n avanzada de llamadas con IA. Nuestro software de transcripci\u00f3n automatizada de llamadas garantiza que nunca te pierdas detalles cruciales, facilitando guardar, buscar y revisar conversaciones en cualquier momento. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Reserva una demo<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Pru\u00e9balo gratis<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-video\"><video autoplay=\"\" loop=\"\" muted=\"\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/11\/Transcript.mp4\" playsinline=\"\"><\/video><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">\u00bfPor qu\u00e9 grabar las llamadas de un call center?<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-zapFast type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Aumenta la productividad un 23%<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Deja de tomar notas y escuchar al mismo tiempo. Con el software de transcripci\u00f3n autom\u00e1tica de llamadas, tu equipo puede centrarse por completo en la conversaci\u00f3n, no en el teclado. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lineChartUp02 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H4.6C4.03995 21 3.75992 21 3.54601 20.891C3.35785 20.7951 3.20487 20.6422 3.10899 20.454C3 20.2401 3 19.9601 3 19.4V3M21 7L15.5657 12.4343C15.3677 12.6323 15.2687 12.7313 15.1545 12.7684C15.0541 12.8011 14.9459 12.8011 14.8455 12.7684C14.7313 12.7313 14.6323 12.6323 14.4343 12.4343L12.5657 10.5657C12.3677 10.3677 12.2687 10.2687 12.1545 10.2316C12.0541 10.1989 11.9459 10.1989 11.8455 10.2316C11.7313 10.2687 11.6323 10.3677 11.4343 10.5657L7 15M21 7H17M21 7V11\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Incrementa las conversiones un 20%<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Aprovecha el software de transcripci\u00f3n de llamadas con IA para revisar las llamadas de ventas, afinar tus estrategias de ventas y ofrecer una mejor formaci\u00f3n.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-lock01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M17 10V8C17 5.23858 14.7614 3 12 3C9.23858 3 7 5.23858 7 8V10M12 14.5V16.5M8.8 21H15.2C16.8802 21 17.7202 21 18.362 20.673C18.9265 20.3854 19.3854 19.9265 19.673 19.362C20 18.7202 20 17.8802 20 16.2V14.8C20 13.1198 20 12.2798 19.673 11.638C19.3854 11.0735 18.9265 10.6146 18.362 10.327C17.7202 10 16.8802 10 15.2 10H8.8C7.11984 10 6.27976 10 5.63803 10.327C5.07354 10.6146 4.6146 11.0735 4.32698 11.638C4 12.2798 4 13.1198 4 14.8V16.2C4 17.8802 4 18.7202 4.32698 19.362C4.6146 19.9265 5.07354 20.3854 5.63803 20.673C6.27976 21 7.11984 21 8.8 21Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Cumple siempre al 100<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Cumple la normativa del sector sin quebraderos de cabeza. Con la transcripci\u00f3n automatizada de llamadas para el seguimiento del cumplimiento, puedes almacenar, revisar y auditar f\u00e1cilmente cada conversaci\u00f3n. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial wp-block-cloudtalk-card-carousel-section\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Hemos ayudado a miles de empresas de todo el mundo<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">Casos pr\u00e1cticos de clientes que construyen m\u00e1s r\u00e1pido.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\" class=\"btn btn-ghost\">Prueba gratis<\/a><a href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\" class=\"btn btn-primary\">Contactar con Ventas<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Motor global de ventas impulsado por las conversaciones conectadas<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00abLas transcripciones y los an\u00e1lisis de IA de CloudTalk facilitan el seguimiento de los ratios de conversaciones, la profundidad de los descubrimientos y el rendimiento regional, todo ello sin necesidad de formaci\u00f3n formal para empezar\u00bb.<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Jefe de equipo SDR, Pipedrive<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leer estudio de caso <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Revolucionar la eficacia de Revolut y ahorrar m\u00e1s de 40 horas<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00abGracias a la fiabilidad de CloudTalk, pudimos mejorar el rendimiento de los equipos de ventas y cerrar m\u00e1s tratos de lo que nunca hubi\u00e9ramos imaginado\u00bb.<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Jefe de Operaciones<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leer estudio de caso <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Aumentar la productividad de 200 agentes de atenci\u00f3n al cliente <\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00abCon los an\u00e1lisis de CloudTalk ahora puedo ver cada paso del camino. Podemos encontrar discrepancias y comprender mucho mejor a nuestros equipos.\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Director de Prestaci\u00f3n de Servicios<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leer estudio de caso <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">El \u00e9xito del equipo de atenci\u00f3n al cliente de Glovo<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00abCloudTalk mejor\u00f3 los costes y la eficacia de nuestro equipo. La funci\u00f3n de gui\u00f3n nos permite dirigir las llamadas de una forma mucho m\u00e1s sistem\u00e1tica.\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Crecimiento de la oferta mundial<\/div><\/div><a href=\"https:\/\/test-staging.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Leer estudio de caso <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">\u00bfQu\u00e9 es la transcripci\u00f3n de llamadas?<\/h4>\n\n\n\n<p>La <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/how-to-transcribe-phone-calls\/\">transcripci\u00f3n de llamadas<\/a> es el proceso de convertir autom\u00e1ticamente conversaciones habladas en texto escrito mediante <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/best-speech-to-text-ai\/\">un software de transcripci\u00f3n de llamadas AI<\/a>. Esta tecnolog\u00eda utiliza el reconocimiento avanzado del habla para ofrecer transcripciones automatizadas de llamadas r\u00e1pidas, precisas y listas para usar.  <br\/><br\/>Tanto si necesitas una transcripci\u00f3n automatizada de llamadas para atenci\u00f3n al cliente, ventas o seguimiento del cumplimiento, este software ayuda a garantizar que no se pierda ning\u00fan detalle crucial, convirtiendo cada conversaci\u00f3n en un potente activo empresarial.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Pru\u00e9balo gratis<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Reserva una demo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1.png\" alt=\"\" class=\"wp-image-294061\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1.png 2560w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-300x300.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-1024x1024.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-150x150.png 150w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-768x768.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-1536x1536.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-2048x2048.png 2048w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-1080x1080.png 1080w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-742x742.png 742w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-428x428.png 428w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-424x424.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/ct_ai_08522_httpss.mj_.runJAgJB3bL7-U_httpss.mj_.rundea5rpv1wvY_A_f4c93478-e833-44cc-bbb6-394f0f637d93-1-88x88.png 88w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">\u00bfC\u00f3mo funciona la transcripci\u00f3n de llamadas?<\/h4>\n\n\n\n<p>Piensa en la transcripci\u00f3n autom\u00e1tica de llamadas como en un asistente inteligente al que nunca se le escapa una palabra. Con el software de transcripci\u00f3n de llamadas AI de CloudTalk, tus llamadas se transcriben autom\u00e1ticamente en tiempo real en cinco idiomas: ingl\u00e9s, franc\u00e9s, alem\u00e1n, portugu\u00e9s y espa\u00f1ol.   <br\/><br\/>Y aqu\u00ed viene lo mejor: no se trata s\u00f3lo de una conversi\u00f3n b\u00e1sica de voz a texto. Es una <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/call-center-voice-analytics\/\">anal\u00edtica de voz para centros de llamadas<\/a> que no s\u00f3lo proporciona transcripciones muy precisas, sino que tambi\u00e9n te da una visi\u00f3n m\u00e1s profunda de cada conversaci\u00f3n. Puedes comprender a tus clientes y mejorar el rendimiento de tu equipo.  <\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Pru\u00e9balo gratis<\/a><\/div>\n\n\n\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Reserva una demo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"1744\" height=\"1380\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1.png\" alt=\"\" class=\"wp-image-293306\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1.png 1744w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-300x237.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-1024x810.png 1024w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-768x608.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-1536x1215.png 1536w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-1365x1080.png 1365w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-938x742.png 938w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-541x428.png 541w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-424x336.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-143x113.png 143w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/02\/ScreenCall-Transcription-1-88x70.png 88w\" sizes=\"auto, (max-width: 1744px) 100vw, 1744px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-simple-icons-01 benefits4cards gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center caption\">Ventajas de la transcripci\u00f3n de llamadas<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Convierte las conversaciones en un recurso valioso<\/h3>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-target04 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M16 8V5L19 2L20 4L22 5L19 8H16ZM16 8L12 11.9999M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2M17 12C17 14.7614 14.7614 17 12 17C9.23858 17 7 14.7614 7 12C7 9.23858 9.23858 7 12 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Formaci\u00f3n y entrenamiento mejorados<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Los representantes de ventas suelen pasar por alto informaci\u00f3n crucial durante las llamadas. El software de transcripci\u00f3n automatizada de llamadas capta cada objeci\u00f3n, pregunta y propuesta exitosa. Los equipos estudian estas conversaciones y perfeccionan su enfoque bas\u00e1ndose en las interacciones reales con los clientes.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-messageSmileCircle type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M8.99962 14C8.99962 14 10.3121 15.5 12.4996 15.5C14.6871 15.5 15.9996 14 15.9996 14M15.2496 9H15.2596M9.74962 9H9.75962M12.4996 20C17.194 20 20.9996 16.1944 20.9996 11.5C20.9996 6.80558 17.194 3 12.4996 3C7.8052 3 3.99962 6.80558 3.99962 11.5C3.99962 12.45 4.15547 13.3636 4.443 14.2166C4.55119 14.5376 4.60529 14.6981 4.61505 14.8214C4.62469 14.9432 4.6174 15.0286 4.58728 15.1469C4.55677 15.2668 4.48942 15.3915 4.35472 15.6408L2.71906 18.6684C2.48575 19.1002 2.36909 19.3161 2.3952 19.4828C2.41794 19.6279 2.50337 19.7557 2.6288 19.8322C2.7728 19.9201 3.01692 19.8948 3.50517 19.8444L8.62619 19.315C8.78127 19.299 8.85881 19.291 8.92949 19.2937C8.999 19.2963 9.04807 19.3029 9.11586 19.3185C9.18478 19.3344 9.27145 19.3678 9.44478 19.4345C10.3928 19.7998 11.4228 20 12.4996 20ZM15.7496 9C15.7496 9.27614 15.5258 9.5 15.2496 9.5C14.9735 9.5 14.7496 9.27614 14.7496 9C14.7496 8.72386 14.9735 8.5 15.2496 8.5C15.5258 8.5 15.7496 8.72386 15.7496 9ZM10.2496 9C10.2496 9.27614 10.0258 9.5 9.74962 9.5C9.47348 9.5 9.24962 9.27614 9.24962 9C9.24962 8.72386 9.47348 8.5 9.74962 8.5C10.0258 8.5 10.2496 8.72386 10.2496 9Z\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Inteligencia del cliente mejorada<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Un equipo de soporte observa un patr\u00f3n en las quejas de los clientes sobre una funci\u00f3n concreta. Sin transcripciones, esta informaci\u00f3n podr\u00eda tardar meses en aparecer. Con los registros de texto en los que se pueden realizar b\u00fasquedas, los equipos detectan tendencias inmediatamente, lo que ayuda a los equipos de producto a priorizar las mejoras.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-bookOpen01 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"#414651\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Cumplimiento y documentaci\u00f3n racionalizados<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Los equipos jur\u00eddicos y de cumplimiento ya no tienen que rebuscar en interminables grabaciones de llamadas. Con la transcripci\u00f3n automatizada de llamadas para el cumplimiento, cada promesa, confirmaci\u00f3n y acuerdo se almacena en un formato f\u00e1cil de buscar. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-barChart08 type-modern size-lg color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H6.2C5.07989 21 4.51984 21 4.09202 20.782C3.71569 20.5903 3.40973 20.2843 3.21799 19.908C3 19.4802 3 18.9201 3 17.8V3M7 14.5V17.5M11.5 11.5V17.5M16 8.5V17.5M20.5 5.5V17.5\" stroke=\"#414651\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">Toma de decisiones basada en datos<\/h4>\n\n\n\n<p class=\"has-text-align-center\">Al analizar los datos de transcripci\u00f3n de llamadas de la IA, puedes descubrir el aut\u00e9ntico lenguaje del cliente, sus preferencias y sus puntos d\u00e9biles directamente de la fuente. Estos conocimientos del mundo real ayudan a elaborar mensajes, campa\u00f1as y estrategias de producto. <\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group text-image-section-alternating-layout-02\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-image-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">Convierte tus transcripciones en una mina de oro de informaci\u00f3n<\/h4>\n\n\n\n<p>Cuando combinas la transcripci\u00f3n de llamadas con <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/call-intelligence\/\">herramientas inteligentes de inteligencia de llamadas con IA<\/a>, tus conversaciones almacenadas se convierten en un tesoro de informaci\u00f3n procesable. Con el software adecuado, tu equipo ya no tiene que escudri\u00f1ar interminables transcripciones para descubrir lo que m\u00e1s importa.<br\/><br\/>Las funciones potenciadas por la IA, como <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/resumen-de-las-llamadas-cn-ia-transcripcion-acciones-y-notas\/\">los Res\u00famenes Autom\u00e1ticos de Llamadas<\/a> y la <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/analitica-de-la-voz-en-el-centro-de-contacto-y-como-utilizarla\/\">Extracci\u00f3n de Temas<\/a>, hacen el trabajo pesado por ti, destacando los momentos clave, sacando a la luz las tendencias y se\u00f1alando lo que merece atenci\u00f3n. Esto hace que sea m\u00e1s f\u00e1cil mejorar el entrenamiento, elevar el servicio al cliente y tomar decisiones m\u00e1s inteligentes basadas en datos en toda tu organizaci\u00f3n.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/9358615-ai-analytics-report\" target=\"_blank\" rel=\"noopener\">Descubre c\u00f3mo funciona<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"852\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3.png\" alt=\"\" class=\"wp-image-299045\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3.png 852w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3-300x243.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3-768x622.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3-528x428.png 528w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3-424x343.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3-140x113.png 140w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Analytics-3-88x71.png 88w\" sizes=\"auto, (max-width: 852px) 100vw, 852px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n\n\n<h4 class=\"wp-block-heading\">\u00bfC\u00f3mo configurar la transcripci\u00f3n de llamadas en CloudTalk?<\/h4>\n\n\n\n<ul class=\"wp-block-list tick-default-primary\">\n<li>En tu <a href=\"https:\/\/my.cloudtalk.io\/login\" target=\"_blank\" rel=\"noopener\">cuenta de CloudTalk<\/a>, ve a <strong>Cuenta &gt; Automatizaciones del flujo de trabajo<\/strong>.<\/li>\n\n\n\n<li>Selecciona <strong>+ A\u00f1adir flujo de trabajo<\/strong> y dale un nombre a tu flujo de trabajo.<\/li>\n\n\n\n<li>Como <a href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5648924-what-is-a-trigger\" target=\"_blank\" rel=\"noopener\">activador<\/a>, selecciona <em>Grabaci\u00f3n cargada<\/em>.<\/li>\n\n\n\n<li>Selecciona la <strong>acci\u00f3n<\/strong> <em>Voz a texto<\/em>.<\/li>\n\n\n\n<li>Confirma y contin\u00faa.  <\/li>\n\n\n\n<li>Guarda tu flujo de trabajo y act\u00edvalo.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/help.cloudtalk.io\/en\/articles\/5671571-speech-to-text-transcription\" target=\"_blank\" rel=\"noopener\">Descubre c\u00f3mo funciona<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full cover-unset\"><img loading=\"lazy\" decoding=\"async\" width=\"854\" height=\"690\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light.png\" alt=\"\" class=\"wp-image-299118\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light.png 854w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light-300x242.png 300w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light-768x621.png 768w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light-530x428.png 530w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light-424x343.png 424w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light-140x113.png 140w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/06\/image-Transcript-Search-light-88x71.png 88w\" sizes=\"auto, (max-width: 854px) 100vw, 854px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group benefits-section-icon-cards-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"caption\">Funciones<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Otras funciones imprescindibles para el monitoreo de llamadas<\/h3>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-cards-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/icon-automatic-call-summary-tags-featured.svg\" alt=\"\" class=\"wp-image-226156\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Resumen de llamadas<\/h4>\n\n\n\n<p>Ahorra tiempo y mejora la eficiencia con res\u00famenes autom\u00e1ticos y etiquetas inteligentes impulsadas por IA despu\u00e9s de cada llamada.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/resumen-de-las-llamadas-cn-ia-transcripcion-acciones-y-notas\/\">Saber m\u00e1s<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/07\/icon-sentiment-analysis-featured.svg\" alt=\"\" class=\"wp-image-226175\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Funci\u00f3n estrella<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">An\u00e1lisis de sentimientos<\/h4>\n\n\n\n<p>Detecta en tiempo real el estado de \u00e1nimo de tu interlocutor y sigue sus cambios emocionales para responder de forma m\u00e1s efectiva.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/analisis-del-sentimiento-de-las-llamadas-de-voz-para-los-centros-de-contacto\/\">Saber m\u00e1s<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-analytics.svg\" alt=\"\" class=\"wp-image-183062\"\/><\/figure>\n\n\n\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-badge-color-gray-md\">Funci\u00f3n estrella<\/span>\n\n\n\n<h4 class=\"wp-block-heading\">An\u00e1lisis<\/h4>\n\n\n\n<p>Accede a datos centralizados sobre el desempe\u00f1o de los agentes y las estad\u00edsticas de las llamadas. Utiliza esta informaci\u00f3n para mejorar tu estrategia y tomar decisiones informadas.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/software-para-centros-de-llamadas-con-estadisticas\/\">Saber m\u00e1s<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-card-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2024\/04\/icon-listen-ratio.svg\" alt=\"\" class=\"wp-image-210071\"\/><\/figure>\n\n\n\n\n\n<h4 class=\"wp-block-heading\">Relaci\u00f3n hablar\/escuchar<\/h4>\n\n\n\n<p>Haz un seguimiento de la proporci\u00f3n hablar\/escuchar para proporcionar informaci\u00f3n respaldada por datos y mejorar la experiencia de tus clientes.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-link-color\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/ratio-hablar-escuchar-cloudtalk\/\">Saber m\u00e1s<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group faq-section-accordion-01\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">Preguntas frecuentes<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Todo lo que necesitas saber sobre el producto.<\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfQu\u00e9 es la transcripci\u00f3n de llamadas?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>La transcripci\u00f3n de llamadas convierte las conversaciones habladas en <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/best-speech-to-text-ai\/\">texto escrito mediante IA<\/a>, lo que permite revisar y analizar f\u00e1cilmente las llamadas.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfC\u00f3mo funciona la transcripci\u00f3n de llamadas?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p><a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/ai-for-small-business\/\">Las herramientas basadas en IA<\/a> procesan el audio de las llamadas, transcribiendo el habla a texto, a menudo en tiempo real o poco despu\u00e9s de que termine la llamada.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><strong>\u00bfEs precisa la transcripci\u00f3n de las llamadas?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>La precisi\u00f3n depende de la calidad del audio y de la tecnolog\u00eda utilizada; la IA avanzada puede <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/how-to-transcribe-phone-calls\/\">alcanzar m\u00e1s del 90% de precisi\u00f3n<\/a> en condiciones claras.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397630106\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfEs legal la transcripci\u00f3n de llamadas?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>La legalidad var\u00eda seg\u00fan la regi\u00f3n; informa siempre a los participantes y obt\u00e9n su consentimiento para cumplir las <a href=\"https:\/\/test-staging.cloudtalk.io\/es\/seguridad-cloudtalk\/\">leyes y normativas<\/a> locales.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1742397648430\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfQu\u00e9 ventajas tiene la transcripci\u00f3n de llamadas?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Entre las ventajas de la transcripci\u00f3n de llamadas est\u00e1n la mejora de <a href=\"https:\/\/test-staging.cloudtalk.io\/blog\/call-center-training\/\">la formaci\u00f3n<\/a>, el <a href=\"https:\/\/test-staging.cloudtalk.io\/privacy\/\">cumplimiento de las normas<\/a>, el conocimiento de los clientes y una documentaci\u00f3n m\u00e1s sencilla de las conversaciones.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1744103926357\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfPuede la transcripci\u00f3n de llamadas manejar varios idiomas?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Muchos servicios admiten varias lenguas, pero la precisi\u00f3n puede variar; comprueba si tu lengua es compatible antes de utilizarlo.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1750694846864\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00bfC\u00f3mo de seguros est\u00e1n mis datos transcritos?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Los servicios reputados utilizan encriptaci\u00f3n y estrictos controles de acceso para proteger la confidencialidad de tus datos transcritos.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group faq-section-still-have-questions\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group avatars-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png\" alt=\"\" class=\"wp-image-294036\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-left-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"119\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png\" alt=\"\" class=\"wp-image-294037\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1.png 119w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-113x113.png 113w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-center-1-88x88.png 88w\" sizes=\"auto, (max-width: 119px) 100vw, 119px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"103\" src=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png\" alt=\"\" class=\"wp-image-294038\" srcset=\"https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1.png 103w, https:\/\/test-staging.cloudtalk.io\/wp-content\/uploads\/2025\/03\/Avatar-right-1-88x88.png 88w\" sizes=\"auto, (max-width: 103px) 100vw, 103px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">\u00bfA\u00fan tienes preguntas?<\/h4>\n\n\n\n<p class=\"has-text-align-center\">\u00bfNo encuentras la respuesta que buscas? Escribe a nuestro equipo. <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Contacta con nosotros<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group cta-section simple-centered dark\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-center\">\u00bfTodo listo para empezar?<\/h3>\n\n\n\n<p class=\"has-text-align-center\">\u00danete a m\u00e1s de 4,000+ empresas modernas que ya conf\u00edan en CloudTalk para tener M\u00c1S y MEJORES llamadas.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/cloudtalk-14-dias-de-prueba-gratuita\/\">Pru\u00e9balo gratis<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/test-staging.cloudtalk.io\/es\/programa-una-demo\/\">Reserva una demo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Captura cada palabra con el software de transcripci\u00f3n autom\u00e1tica de llamadas Captura autom\u00e1ticamente tus llamadas por escrito con la transcripci\u00f3n avanzada de llamadas con IA. Nuestro software de transcripci\u00f3n automatizada de llamadas garantiza que nunca te pierdas detalles cruciales, facilitando guardar, buscar y revisar conversaciones en cualquier momento. \u00bfPor qu\u00e9 grabar las llamadas de un [&hellip;]<\/p>\n","protected":false},"author":142,"featured_media":191273,"parent":64123,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-no-top-padding.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"class_list":["post-255205","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/255205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/comments?post=255205"}],"version-history":[{"count":0,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/255205\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/pages\/64123"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media\/191273"}],"wp:attachment":[{"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/media?parent=255205"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/test-staging.cloudtalk.io\/es\/wp-json\/wp\/v2\/ct-post-type?post=255205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}